I know there is a feature where the phone turn off the screen when you hold it near to your ear to save battery.
but my screen turn off JUST after I make the call, then I have to tap the screen 2 or 3 time or press the power button for the screen to come back on.
could this be software issue? I only experience this 3 times since I had the phone last week, any one else having the same issue?
my software version 1.15.110.10
Related
Everytime I boot my phone up, it works fine up until when the screen goes into sleep mode. Once it goes into sleep mode I cannot turn the screen back on, it stays black. The keyboard, end and answer key lights show up when I press the power button but the screen just stays black no matter what button I press.
I end up having to either take the battery out or using the stick to press the reset button on the side in order to get the phone to where I can see the screen again. I have adjusted the settings to where the screen doesnt go into sleep mode and the screen just stays on but that drains my battery. I want to be able to have my screen go off so I can save power but if it goes off it wont come on again until I reboot.
I have done a hard reset. This problem started happening to me when I started using the Energy Rom but I've even flashed different Roms and the problem still exist.
Somebody please tell me what's wrong! I need help! This is a big annoying problem to have. Thanks.
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
sh4d0w86 said:
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
Click to expand...
Click to collapse
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
themasterhook2000 said:
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
Click to expand...
Click to collapse
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
sh4d0w86 said:
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
Click to expand...
Click to collapse
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
themasterhook2000 said:
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
Click to expand...
Click to collapse
: / sorry. i am unsure.
maybe you have a lose connection?
sh4d0w86.
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Same problem
themasterhook2000 said:
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Click to expand...
Click to collapse
My phone also dos not come back on, when I put it in out the sreen with the power button on top, or when the phone goes to sleep. Nothing can put it back on(opening te keyboard, pulling out the stylis, presing the answer-, windows-, back- and end button). I and up using a music players too keep the phone busy what's makes it operational. Cant really remember when this started happening exactly. My phone is at the moment loaded with a standard ROM. I used too have a custom ROM.
My TP2 does this too, although I only encounter the problem sometimes when someone calls. I answer and put the phone next to my ear, the screen goes black as it should and the phone just dies. I can't hear what the other person is saying and the screen wont turn on anymore. I have to take out the battery to reboot.
set light sensor to manual in settings. You have some bad or fragmented code causing the problem. Pretty common actually, many different reasons, but usually either a bad light or proximity sensor or software issue. Setting the sensor to manual should do it, if not, hard reset and allow the phone to fully set up before touching it, to allow full customization process to complete. Search my posts on SOD (sleep of death) for more information.
Funny this was brought up. Now im worried I just dropped 250.00 and have a new one coming.
Mine started with the ear piece quit working. couldnt hear anything except on speaker.
Anyway I started having the screen issue over a month ago, only way to get it back was soft reset with the stylus. Also when the screen was lit, I couldn't hit the power button to turn the screen off. At times the screen would be on 24/7 and I just dealt with it. The times when it decieded to go to sleep was when I needed the soft reset. Well long story short I forgot my charger one day at work and the battery died. after pressing the power button for hours with no response, moving the screen in all diffrent directions as I pressed the button.It came on once after hrs of messing with it. Well today it died again and I am fed up with it so out came the tools. Once I opened it up I noticed the ribbon that feeds the screen from the mother board was worn and torn. the ribbon slides everytime the keyboard is slid out and it rubs on both sides of the phone. I thought maybe mine was just a fluke and was installed wrong considering the phone being 10 months old but now I read this and see maybe its a common problem. The cheapest I could find the Ribbon was 56.00 so I didnt want to chance it not being the issue.
Hi all,
does anyone sometimes have to press the power button (when phone is completely turned off) twice (2 presses to turn on) sometimes?...
so just to confirm
- handset is off
- push power button once (sometimes doesnt come on
- push for second time (and powers up)
im defiantly pushing for long enough
iv have no issues with the button at all when in the UI or when locking/unlocking display
iv done a few tests where i have turned off. then went to switch on, with the same pressure and sometimes it starts with one, sometimes it starts with two presses,
do u think this is a fault? anyone experience this? normal?
just checking...
thanks heaps!
I had the opposite on my first one. When I pressed the power button to turn screen off, the screen went black for 1 sec and jumped back on lock screen.
brodiecb said:
Hi all,
does anyone sometimes have to press the power button (when phone is completely turned off) twice (2 presses to turn on) sometimes?...
so just to confirm
- handset is off
- push power button once (sometimes doesnt come on
- push for second time (and powers up)
im defiantly pushing for long enough
iv have no issues with the button at all when in the UI or when locking/unlocking display
iv done a few tests where i have turned off. then went to switch on, with the same pressure and sometimes it starts with one, sometimes it starts with two presses,
do u think this is a fault? anyone experience this? normal?
just checking...
thanks heaps!
Click to expand...
Click to collapse
to switch on device you have to keep pressed power button for few seconds or u can keep it pressed until you see lights at the touch keys.. :good:
Hi
brodiecb said:
Hi all,
does anyone sometimes have to press the power button (when phone is completely turned off) twice (2 presses to turn on) sometimes?...
so just to confirm
- handset is off
- push power button once (sometimes doesnt come on
- push for second time (and powers up)
im defiantly pushing for long enough
iv have no issues with the button at all when in the UI or when locking/unlocking display
iv done a few tests where i have turned off. then went to switch on, with the same pressure and sometimes it starts with one, sometimes it starts with two presses,
do u think this is a fault? anyone experience this? normal?
just checking...
thanks heaps!
Click to expand...
Click to collapse
I don't think many people would turn their phone completely off so haven't found the issue.
When you power off what will be happening is the phone is off as much as it can be, but these buttons are soft off, the battery is still connected and some power must be drawn to run the power circuitry to detect the button being pressed again to signal to power back up the phone, in the same way when you turn your TV off by the remote, power is still drawn to run the remote sensor on the TV.
To keep the drain on the battery as low as possible so the battery isn't completely discharged over months of storage I suspect the power chip waiting for the on signal again is only sampling every so often to save power so it can be in super deep sleep state. This means depending on where in this cycle you are when you press the power button it might seem like it isn't responding, so typically you have to leave it depressed long enough for it to be "seen".
The better option is to just to put your phone into flight mode if you don't want to be disturbed or want the phone off. I do this overnight and lose no battery power by the morning, so it is as good as off. You can add a button to your home screen to do this quickly, widgets are included already for that.
Regards
Phil
Mine does the same thing.. Sometimes it does it with waking up from sleep also.
Sent from my HTC One X using xda app-developers app
Hi,
I started to get a weird problem since last week. I've had this phone for about 3 months now and never had any problem like this.
It all started one morning when I wanted to stop phone alarm. The alarm was going off but the screen was black. I pressed the power button to wake up, but it was still black. After couple of times pressing the power button the screen came up. First it was not that often but the situation started to get worse. It came to that I can sometimes cannot turn it on for a long period of time. I need to keep pressing power button, volume buttons and eventually it will come up.
This is what I've found so far:
1) When the power button is pressed, although the screen doesn't start up, I can see the three buttons at the bottom lighting up. So it is not a problem of the power button.
2) When the power button is pressed, although the screen doesn't power up, the screen seems responsive. I can feel the vibrations when I tap (I have a startup password)
3) When the phone is connected to a power supply, screen always starts up without a problem.
4) Screen will start up more frequently when the batter power is high.
It seems as though there is a connection between batters power and the screen not starting up. But then again, once the screen comes up (after not starting up), then it works fine, until I turn the screen off.
Has anybody experienced anything like this before?
I did a factory reset thinking it might be some application I installed but it didnt help.
I had to send this phone once to repair the speaker and cost more than $80 just for courier. I don't want to spend another to get this fixed.
Thanks.
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
exazonk said:
I have this problem or a problem very close to this. I have a HTC One X (international version). I'm running the latest version and updates and the problem has existed for at least the last two updates.
Android Version 4.1.1
HTC Sense version 4+
Software number 3.18.401.1
I have the screen lock pattern turned on.
Sometimes when I hit the power button, the phone does not turn on and so I press it again and only after a third press does the phone turn on. I then unlock the phone and use as normal. So, several times per day I have to press the power button three times before the phone turns on. But other times I press the power button once and it turns on straight away. I've just turned the pattern unlock off to see if this makes any difference. I'll start to record the exact details of when I experience this and see if we can work out a common cause.
Hopefully if enough people report this problem then they can send out an update to fix this problem.
Click to expand...
Click to collapse
I'm pretty sure this is a hardware issue. I bought mine from Expansys and sent it back to them for repair. It's been more than a month and they say they're still reparing it.
In my case it was impossible for me to start the screen up with power button no matter how much I pressed it. The only thing that worked for me was to press the back of the phone just below the camera. So it seems like a hardware issue. But on the other hand, at times when I can't get the screen turned on no matter what I do, I'd turn the phone off and start again and the thing would start up like nothing happened. So while I'm pretty sure it is a HW issue, I'm not sure how a power restart makes it work.
For me I don't think that this is a hardware problem as it only started happening once I did the big upgrade from 4.0 to 4.1 and then it follows a specific pattern. That is three power button presses will always turn it on. Less frequently I also get a problem where the power button turns on the three lights on the soft buttons but the screen remains black. I then hit the power button to turn it off, and again to turn it on and the phone is back to normal again.
Is yours an international version? I bought mine an international version and had it shipped to Australia.
solved?
Hi - did anyone ever solve this? This is happening to me with my HTC desire X after having had the screen repaired, so I think it is hardware related, but the shop doesn't know how to fix it! My screen also does not turn back on when I want to end a phone call and pull the phone away from my face anymore. These problems seem related as they started at the same time. I would be grateful for help!
I've been using the 5T for a while and I noticed that whenever I pull the phone out of my pocket and immediately press the power button to wake the screen, there would be a noticeable lag of about 1 second before the screen turns on. Sometimes, the screen doesn't even turn on. I suspect that this has to do with the light sensor as it only happens when I pull the phone out of my pocket and not when it is sitting on the table. Does anyone have any solution to this?
Background -
I bought this OnePlus 5T with a smashed screen to fix.
Paid 70 bucks for it plus the screen is just shy of 150 in total.
I was able to replace the screen and frame which was a little more complicated than I anticipated, but it ended well and the phone seems fine, although the screen quality isn't as good as stock.
***Problem - it seems that for unknown reasons, after turning off the screen pressing using the power button, screen becomes black and won't turn on, not until i hold the power button for ten seconds and restart the phone the hard way. Then the phone turns on and starts working again, but if I turn the phone off with the power button then it won't turn on again. I can tell the phone is working behind the black screen, vibration working, notification light working. But Everytime I turn the phone off with the power button I have to hard reboot the phone to get it back on again. Once this starts happening I have to factory reset to get the power button functioning normally again. It will work normally for a day or two and then out of no where the issue comes back again after pressing the power button - screen won't turn on.
Could it be software? I know it might be natural to suspect the screen is faulty, but the screen works normally until I use the power button to turn it off, and then works normally again for a couple of days after a factory reset ...
Thoughts ?