To those who have the T-Mobile HTC Desire, is your IMEI number on your phone the same with the one on the packaging box? Mine do not match
LOL, where did you get it from? the official t-mobile shop or some retailer? I think you should contact them asap in case of further misunderstandings
You need to ask T-Mobile about that, I would be making sure that I had matching Box and Handset IMEI numbers, unless they can give you a very good reason why they are different?
I got it on Saturday from T mobile (upgrade). I just realised lol will call them
StuMcBill said:
You need to ask T-Mobile about that, I would be making sure that I had matching Box and Handset IMEI numbers, unless they can give you a very good reason why they are different?
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or they tell him it doesnt matter and the IMEI of the phone is the same with the one in their system
My IMEI matches so no problem here.
some operators can track the phone by the IMEI, so i guess if your phone have been stolen and went to the police station or the mobile service provider for help so they can track the mobile for you, the first thing they will ask is to see the IMEI and prove that its yours, probably through the package
so go to them and tell them about the mix up, atleast if something happened later on, you would have already mentioned it.
Just called them and was told that they are gonna send me a new phone apparently. They are gonna call me back soon. Oh wells!
Related
Big Mystery,
I have HTC Desire A8181 locked to Asia CASH network and i need it unlock.
But for unlock is needed IMEI number and this Desire has NO IMEI !!!
Under battery is only P/N number, S/N number and FCC nuber. Everything else is in japanese
When i tried *#06# nothing happens.
In Menu>Settings>About Phone>Phone Identity is only Model Number, Device Serial and Phone Number
Can you help me please ???
Have you tried looking on the box it came with ?
No- i'm from Czech Republic and the phone is found.
WoW, strange thing :S. Yep, it should be at least on the box...
Haha,
the phone is found...maybe it's stolen and locked from HTC. I will lock my phone if it will be lost or stolen.
And when you find a phone bring it to the next police station....and don't use it by yourself.
When you do something like that here in Germany, you will get big trouble.
CornholioGSM said:
No- i'm from Czech Republic and the phone is found.
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hahaha- NO!
I'm gsm service technician.
Phone is found on airport by my customer.
Locked phones by police make no calls, but has no deleted IMEI !
if you remove the battery you'll see a sticker with the serial number imei, etc
I'd thought that a GSM technician would know that!
You should definitely turn it in, I used a prototype Nokia phone once, and I was contacted by police within a week. Then I found out it was reported stolen, and would have been charged with theft if i did not tell them were I got it from - even though I bought it in good faith, and was unaware of the situation. If I was charged at that time I would have lost my job , which it was definitely not worth at all. Just a heads up.
Sent from my HTC Desire using XDA App
I didn't told about locking from police....I told about locking from HTC. Do you remeber the story with the new I phone from apple? They killed the software per remote access. Maybe HTC can do something like that, too.
CornholioGSM said:
hahaha- NO!
I'm gsm service technician.
Phone is found on airport by my customer.
Locked phones by police make no calls, but has no deleted IMEI !
Click to expand...
Click to collapse
madsurfer1 said:
if you remove the battery you'll see a sticker with the serial number imei, etc
I'd thought that a GSM technician would know that!
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Click to collapse
Read the first post...
madsurfer1 said:
if you remove the battery you'll see a sticker with the serial number imei, etc
I'd thought that a GSM technician would know that!
Click to expand...
Click to collapse
Can you read ???
''Under battery is only P/N number, S/N number and FCC nuber. Everything else is in japanese''
...and here is photos
Wiping theory could be true, bu they can't remote wipe imei from under the battery ..
Could be one of those fake Desires? You know what the Japanese are like faking phones these days lol
Sent from my HTC Desire using XDA App
nono - fake phones in not locked to networks
I don't think we should really be helping with this, if he's "found" a "lost" phone, it's not his, in effect it's stolen.
*#*#4636#*#*
That is a clone, not official HTC.
Model number is wrong, serial is in wrong format, even the sticker under the battery is wrong.
I've never seen one that says Desire like that, and all have MAC, P/N, IMEI, S/N on the silver sticker part.
Also on the front, a strange logo, should say HTC
I would inform your 'customer' who 'found' the phone that it is a cheap clone.
YEAAAAAHHHHH
Best reply from Italy.
Thank you!!!
Problem solved
This looks like a Korean market Desire. Noting the T on the top, it's SK Telecom. I know SK Telecom uses WCDMA2100 for their network, but CDMA for their older phones. Does the Koreans even use an IMEI for the WCDMA2100 phones? Maybe the Koreans disabled IMEI by *#06# in their ROMS
I had a few questions I wanted to ask. Could you shoot me a PM? Or post here and I'll PM you.
Please
You could post your questions and the community could probably anwser them.
Sent from my Galaxy Nexus using Tapatalk 2
dingokevin said:
You could post your questions and the community could probably anwser them.
Sent from my Galaxy Nexus using Tapatalk 2
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Question actually applies to T-Mobile as well.
Is there a way for an IMEI number to be check to see if it is currently active in their system?
I was in live chat with a T-Mobile representative for over an hour who said they have no way to see if an IMEI number is active in their system unless they are looking at a specific account. She also said that my IMEI number for my stolen Galaxy Nexus was never even listed in my account (I called and updated it a few days after buying it). After going back and fourth and her constantly contradicting herself over and over, she finally said "oh, my mistake, your IMEI number was in your account.....I was looking at the other number....guess that will be all, thank you for choosing T-Mobile" and disconnected while I was typing.
Anyway, sorry, angry rant.
I was told by the police officer to contact T-Mobile and inform them my phone was stolen and provide the IMEI number. This way, if someone else activates the phone with the IMEI number, I could find out. I would not be allowed to get access to account information, obviously, but I could inform the detective and T-Mobile could be issued a subpena for that account information.
Then, I'm being told by this lady that she cannot see any IMEI numbers unless she's looking at a specific account and it's not possible to search IMEI numbers.
So, yeah, that's my question.
For anyone that works for AT&T or T-Mobile, is it possible to know when an IMEI number is active in your network?
Man that sucks... I hate stupid people.... unfortunately just about everybody we buy phones from is a retard. Hope you find your phone or reach an amount of donations to buy an new one.
Sent From My Sprint Galaxy Nexus via XDA Premium
The lady was telling you the truth about looking up a IMEI number. I am a RSA with T-Mobile and in the store level as well as Customer Care level we can not just pull a tool up and check to see if a IMEI number is active on the system. We can check and see if a IMEI number is blocked from the network. Which I do all the time when a phone has trouble connecting to the network. This way I know if the phone was blocked or not. Now i am not sure if Tech Support can find this information or not but Care and the Store level can not find this info. Also when a Rep goes into someone account they do not see the whole IMEI number. The last number from the IMEI number is not displayed for us to see. Also since the GN is not a phone sold by T-Mobile the system does not display the name of the phone. We use a system called Quickview which gives us all the Customers info for their account. Under your number it only displays the model number of the phone since that is what is sent to T-Mobile's tower and displayed on the account. When you have a phone that T-Mobile sells the model number is not shown but the name of the phone is shown instead. If there is anything else you want to know just ask i am would be more then happy to help if I can.
Now when it comes to a SIM card yes i can tell you if that is active on the system or not. I can search for someones account with a SIM card.
Prod1702 said:
The lady was telling you the truth about looking up a IMEI number. I am a RSA with T-Mobile and in the store level as well as Customer Care level we can not just pull a tool up and check to see if a IMEI number is active on the system. We can check and see if a IMEI number is blocked from the network. Which I do all the time when a phone has trouble connecting to the network. This way I know if the phone was blocked or not. Now i am not sure if Tech Support can find this information or not but Care and the Store level can not find this info. Also when a Rep goes into someone account they do not see the whole IMEI number. The last number from the IMEI number is not displayed for us to see. Also since the GN is not a phone sold by T-Mobile the system does not display the name of the phone. We use a system called Quickview which gives us all the Customers info for their account. Under your number it only displays the model number of the phone since that is what is sent to T-Mobile's tower and displayed on the account. When you have a phone that T-Mobile sells the model number is not shown but the name of the phone is shown instead. If there is anything else you want to know just ask i am would be more then happy to help if I can.
Now when it comes to a SIM card yes i can tell you if that is active on the system or not. I can search for someones account with a SIM card.
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Thank you so much for the detailed response. I was at work so I could not respond sooner.
I called Technical Support this morning and detailed everything to them. The lady gave me a number to the T-Mobile Legal Department and she advised me to provide the detective with the number. She said due to FCC regulations, she could not discuss with me anything related to IMEI numbers. She seemed to hint that the IMEI number was currently in use, at least that's the way I took it.
I spoke with my friend who works for the police department and he said unless it gets pawned I pretty much won't see it again though. So, basically, the police department is no going to bother checking to see if someone is using it.
Since FCC rules prohibit me from getting any information regarding who is using my phone now, and the police won't do it, I'm pretty much at a dead end.
Can you get your carrier to block the IMEI as reported stolen? At least that way the thief doesn't get to use the phone fully? Maybe call both AT&T and T-Mobile to report it stolen and possibly used on their networks.
im currently using aokp jb. the back of my phone says one imei while the imei in the phone says a different one. apparently the imei number 004999010640000 belongs to a non-existant 16gb iphone 3gs. i dont know what changed my imei but i do know that at&t has recently started blacklisting stolen/lost devices and the imei i listed above appears as stolen. i dont know if people have been having problems while going to make a phone call but i have and just wanted to share the info i learned at at&t.
Maybe call at&T or go to a store and ask them to look it up and verify that it's not an iphone nor is it stolen but I doubt you'll have any really problems as at&t really doesn't do much for a stolen phone once the customer buys a new one
Sent from my Galaxy Nexus using xda premium
Where did you buy your Nexus? If you got it secondhand most likely the seller changed the IMEI but I dont know why that would matter as ATT doesnt sell the phone so they dont care if it was stolen. Pretty strange situation you find yourself in.
You might want to ask ATT to see if someone is using the IMEI on the back of your phone. If so, maybe they have the stolen iPhone. If you can get it straightened out, great. If you can't, send a pic of your phone's real IMEI and report it stolen. Then the crook (if there is one) can't use it, either.
my phone has two imei's one on the back and the one in the nv_data.bin the one in the nv_data is a generic one apparently which i dont know how it got there, most likely when my phone was sim unlocked cause i didnt buy it through the play store. and ive been trying to figure out how to restore imei's and have been following guide after guide to no avail. i know that imei changing is illegal and banned here but i dont know what else to do
tl;dr : my galaxy nexus has a generic imei in it and att is blacklisting my phone because of it
I purchased a phone off CL. I tried to put a SIM card in but it doesn't recognize one. So i realized the IMEI number on the back does not match the IMEI number in android OS. It doesn't say 000000 or one of those fake IMEI 049 numbers. It just has another IMEI number. My question is, is there a way to modify the numbers to match the IMEI number i have on the back of my phone?
I actually didn't know it didn't match until i sent it to samsung to fix. I thought it was just a problem with the SIM tray but they stated that the IMEI numbers don't match. As a result, they just sent my phone back without fixing anything.
Please help me out. It's on stock rom and not rooted
Again.. the phone is not blacklisted.. I want to change the IMEI number (software) shown in android OS to match the IMEI number (hardware) that i have shown on the back of my phone. I don't know why it's not the same.
Thanks for your help
when phones are refurbished, they change the imei number so its probably just a refurbished phone. Leave the imei alone. Im pretty sure the imei doesnt affect the phone recognizing the sim card anyway, but i could be wrong on that
TheAtheistOtaku said:
when phones are refurbished, they change the imei number so its probably just a refurbished phone. Leave the imei alone. Im pretty sure the imei doesnt affect the phone recognizing the sim card anyway, but i could be wrong on that
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They do change the IMEI when they refurbish, but they also put a brand new sticker on it that shows the new IMEI. Also it's a different sticker than the one that comes on a new phone. It's a different size and it positioned differently. Makes it VERY clear if your phone is new or refurbished.
Aznn0, though you may not realize it what you bought is a stolen/blacklisted/insurance exchange/etc S4. It had a bad IMEI and the seller changed it (illegally) and then sold it to you without bothering to mention the device's history.
If you changed it to the IMEI listed on the back of the phone (And I am telling you in no undercertain terms that you should not!) I'd bet latge sums of money that the phone would go dead because the IMEI listed on the back is a blacklisted number.
So Samsung won't touch it ever again. They will never do a repair for you. If it breaks, you're on your own to fix it.
None of this is probably your fauly and I believe you didn't know what you bought. But it is what it is.
Regardless, asking questions about how to change an IMEI are expressly not permitted on XDA. I know you didn't know, so no hard feelings. But don't ask about how to change an IMEI here again.
Skipjacks said:
They do change the IMEI when they refurbish, but they also put a brand new sticker on it that shows the new IMEI. Also it's a different sticker than the one that comes on a new phone. It's a different size and it positioned differently. Makes it VERY clear if your phone is new or refurbished.
Aznn0, though you may not realize it what you bought is a stolen/blacklisted/insurance exchange/etc S4. It had a bad IMEI and the seller changed it (illegally) and then sold it to you without bothering to mention the device's history.
If you changed it to the IMEI listed on the back of the phone (And I am telling you in no undercertain terms that you should not!) I'd bet latge sums of money that the phone would go dead because the IMEI listed on the back is a blacklisted number.
So Samsung won't touch it ever again. They will never do a repair for you. If it breaks, you're on your own to fix it.
None of this is probably your fauly and I believe you didn't know what you bought. But it is what it is.
Regardless, asking questions about how to change an IMEI are expressly not permitted on XDA. I know you didn't know, so no hard feelings. But don't ask about how to change an IMEI here again.
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Click to collapse
yea they do put a new sticker on it, but allot of sellers on ebay/craigslist remove the sticker so that they can sell it as "new" and get a few extra bucks. most sellers assume that buyers wont ever find out which is probably true 90% of the time
Thanks for all your replies.
It's weird because I put in both the IMEI numbers listed from the back of the phone and the one listed in android and they came back clean. I used one of those free esn checker websites. I know they aren't 100% reliable but damn..
I thought matching the IMEI number would do the trick.
It sucks...
I'm having the exact same problem! Mine is an s4 active and when I called my phone service provider they didn't tell me that mine was blacklisted or anything either...
error 119 your mobile phone's imei number not match, plz help me
Hi,
I've bought a samsung galaxy S3 Red version on kijiji (Canada) and realized that the IMEI of the software is different from the IMEI on the back of the phone.
I've checked the IMEI blacklist to see if any of those IMEI is blacklisted, but seems like both are fine.
I've tried using EFS Pro method without a luck.
I also tried doing NVreader-Writer to change it manually with no luck.
I was wondering if one of you guys can give me some help regards to this.
Let me know guys.
Thanks alot in advance!
Personally, i dont think you should be doing anything to the IMEI at this point. Obviously someone changed something along the way. Since both IMEI's appear to be good, theres a good chance someone replaced the motherboard at some point. If this is the case, write the IMEI down! TWICE! Keep it safe where you will not lose it.
If it was a motherboard replacement, DO NOT try to change or otherwise mess with the IMEI! Replacing it with anything but what belongs to that board is asking for problems.
If the mobo is original and the IMEI was changed for some reason, it might be a good idea to change back....maybe! But this doesnt make any sense if the original is still good. If you do somehow verify it was changed, i would wait before doing anything. Someone could wait another month or two and report it lost or stolen. It happens all the time! And then the IMEI would get blacklisted.
I think you should contact the seller and find out what is really going on. But regardless of the answers you may or may not get, do not change anything yet.
If its working fine right now, just leave it as it is. Messing with the NV Data is not to be taken lightly. Its not simple stuff like flashing roms. Make a mistake and it could cause irreparable harm to the device.
---------- Post added at 03:50 AM ---------- Previous post was at 03:47 AM ----------
Oh, and there are several blacklists out there. Just because it isnt on one, doesnt mean it cant be on another. Check on swappa, but definately call the carrier the device originally came from. Ask if it is able to be activated on any network including theirs.
Hey, Thank you for your reply!
I just wanted to add in some story.
I've bought this about 1.5 months ago, and IMEI of the phone is fine(*) according to swappa, imei.info, and protectyourdata.ca.
Also, The software IMEI of the phone (according to imei.info) belongs to a samsung WAVE II and the original IMEI on the back of the phone belongs to the samsung galaxy s3.
I've contacted the seller when I first got it, this guy was fishy as ever and sounded like he was making sh1t up.
P.S swappa IMEI check came clean and my carrier does not support the IMEI.
What do you mean they dont support the imei? If its an I747, youd have to ask ATT about it.
The thing that bugs me is why would they have changed the imei in the first place if the original was still good? Makes me very suspicious tbh. I wouldnt try changing it for a while, if ever. As i said before, they could be planning to wait a few weeks and then report it lost or stolen.
DocHoliday77 said:
What do you mean they dont support the imei? If its an I747, youd have to ask ATT about it.
The thing that bugs me is why would they have changed the imei in the first place if the original was still good? Makes me very suspicious tbh. I wouldnt try changing it for a while, if ever. As i said before, they could be planning to wait a few weeks and then report it lost or stolen.
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No idea as why the seller would do so, but IMEI of the phone, Samsung galaxy wave II does not work with the Virginmobile Canada that I'm currently using. Should I get it fixed by a people who changes IMEI of the phone?
Just to be on the sure side, how do i check if the phone (sgs3 i747M) is carrier unlocked?
Thanks DocHoliday!
If its locked it will ask for an unlock code when you put a different carriers SIM in. I don't know how the different imei would affect this though because any unlock codes would be created using the imei.
I can try to help you change it back to the original if you like. But I make no guarantees. If it ends up being blacklisted you'll be out of luck. Changing from the original imei is called cloning and 99% of the time is highly illegal. It is the reason it is so hard to find out how to do and why we are not allowed to discuss it in public forums. Its also one reason why I will be unable to help you change it back. Also, The software and the device will reject the change unless done with special equipment I'm told.
So if you decide you still want to go through with that, you can PM me. Itll at least save you a lot of money for this part. Please include the details and a link to this thread so I don't have to come back and search for it again though. I fix tons of lost imei problems and it can get confusing without having the background included in the PM.