Wierd email problem with new HTC Rom - Touch Pro2, Tilt 2 Windows Mobile General

Hi all, I flashed my TP2 with the newer HTC rom over the weekend. There were no problems with the procedure and most things are working fine.
My one issue is with email. I have 2 accounts set up. 1 is a work email address, the other it hotmail. Both addresses work fine in themselves, I can send and recieve on both if them. However if I send an email from my work address to Hotmail (I have tried 3 different hotmail address for 3 different people) it doesnt reach the destination address. I dont get any error messages, the email just doesnt get there. I can send emails to other addresses, just not Hotmail.
I have checked with work and nothing has been done there to stop messages to Hotmail addresses.
Before the rom flash I had no issues with this. All I can think is its something to do with the new rom, but I cant figure out what settings so try and change next.
Incidentally internet access is working fine.
My network is T-Mobile UK
Help!!
Ta.

ispartacus75 said:
Hi all, I flashed my TP2 with the newer HTC rom over the weekend. There were no problems with the procedure and most things are working fine.
My one issue is with email. I have 2 accounts set up. 1 is a work email address, the other it hotmail. Both addresses work fine in themselves, I can send and recieve on both if them. However if I send an email from my work address to Hotmail (I have tried 3 different hotmail address for 3 different people) it doesnt reach the destination address. I dont get any error messages, the email just doesnt get there. I can send emails to other addresses, just not Hotmail.
I have checked with work and nothing has been done there to stop messages to Hotmail addresses.
Before the rom flash I had no issues with this. All I can think is its something to do with the new rom, but I cant figure out what settings so try and change next.
Incidentally internet access is working fine.
My network is T-Mobile UK
Help!!
Ta.
Click to expand...
Click to collapse
Ι τhink it has to do with the hotmail client itself. I have same problem from time to time which is usually solved after a soft reset. I haven't found a better solution and i would be interested though...

Related

Exchange SP2 Push Mail Providers

Hi all,
Just upgrading to new Imate ROM. Now it seems that Universal has push email can anyone recommend an Exchange SP2 direct push email provider for consumer market? Many thanks for taking the time to read.
Tom C (UK) :lol:
The onlyone I know for the moment is 4smartphone.net - if you find any better (means cheaper), let me know!
Some report are saying 4smartphone.net takes 30 seconds to push an email to your device, rather than 5 seconds or less that others are getting via their own exchange servers.
Its worth asking these website exchange account providers what frequency they run the push 'heartbeat' at - you might end up with a big bill if they haven't set the Exchange/firewall to a reasonable rate.
Device SMS Address
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Re: Device SMS Address
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
If you're using the aku2 rom then you don't need an sms address. The MSFP/Direct Push works via http not sms. Waaaaaay better!
Settings
I think it is that version. I'm using the new ROM version 1.30.68 with Radio version 1.09.00. I can see the push mail icon in Comm Manager, but it's greyed out, so I'm not sure where to go from here. The 4smartphone support pages are not exactly informative.
Can anyone point me to a website about setting this up? My searches are not getting me far.
Thanks.
Re: Device SMS Address
jdee246 said:
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
If you're using the aku2 rom then you don't need an sms address. The MSFP/Direct Push works via http not sms. Waaaaaay better!
Click to expand...
Click to collapse
Is the AKU2 ROM available?
Where?
Thanks
Steve
Its a test aku2 universal rom...
http://forum.xda-developers.com/viewtopic.php?t=42743
Got it working
Just need to ignore the instructions on the 4smartphone web page about SMS Device.
From the moment of clicking send on my Desktop to the email arriving in my device inbox the time taken is about 25 secs, which includes gmail forwarding it to the 4smartphone address.
4smartPhone Help!!
Glad to hear that you got the SMS problem sorted which help me out too. I can now sync with contacts but what do I do for the email. Do I have to set an account up on WM5 which I have done but there is no push coming through I have to manually send and receive. Any help much welcome. Thanks
You need to set it up using active sync in WM5. You will need to add a server (secure.4smartphone.net) then your username, password and domain (4smartphone). It will then sync using the GPRS connection.
I've got Outlook desktop, Outlook Web Access (with smartphone) and Outlook on WM5 all synchronizing nicely. My only problem is that I have three pop email account on Outlook desktop, but 4smartphone only seems to work with one.
And just to add the obvious, you need to have email being forward to the address that you got @smartphone.com
Re: Device SMS Address
rossp said:
I've just signed up for the 4smartphone trial, but Orange are completely unable to tell me what the Device SMS Address should be. They don't have a clue what this is about. I was guessing [email protected], but that doesn't work.
Does anyone know what it should be?
Click to expand...
Click to collapse
4Smartphone.net are US based, where email to SMS is very common. It took the Americans about three years to wake up to the fact that everyone else in the world has to pay for SMS messages to be sent - hence the new push technology from Microsoft.
What they are referring to is a feature known as AUTD (always up to date) which is how Exchange used to do push. A specially created SMS text message would be sent to your phone which told your device that something had changed, and it would then do a sync.
I am told that it worked very well - it is just unfortunate that for everyone outside of the USA the feature would cost many thousands to run for each single user.
Simon.
4smartPhone Help!!
Thanks for your quick reply. I have forwarding set up and all the correct settings for Active Syn in WM5, UserName, Password, Domain and Save password. Under the Options in ActiveSync there now appears and Exchange Server with the following selected Contacts, Calendar, E-Mail, Tasks.
I'm still not sure though what to do with the email all the above are syncing via 3g. In the Messages section do I have to create a new account and if so what are the correct setting for this?
Thanks again for the help and suggestions.
Tom C.
When it syncs with the Exchange server it automatically goes into the Outlook email inbox on your device. If you've previously been synchronizing with the desktop it wipes out those emails, which is why I'm trying the Pro version of 4smartphone and synchronising all three.
Have you checked if test emails you are sending are reaching the 4smartphone email address? You can do that by logging into the web version of Outlook via the link on their website.
Also the push email icon in Com Manager should now be working and it will say Microsoft DirectPush at the top.
That may not be much help, but I am also completely new to this.
4smartPhone
Once again thanks for the help. Just about got it sorted as I read your reply. The missing link for me is that the you don't have to sent up a seperate email account I was looking for server addresses extra but all those go under ActiveSync. Getting mails fine now but not too sure yet about sending them. Are yours sending fine or is there a delay?
Thanks again, you are still once step ahead of me
I've got Push email working with mail2web.com and have a few questions:
I've gota couple of email addresses that won't forward to my mail2web email account and I don't really want to use mail2web's harvester as that only checks once every hour, so I was wondering whether it's possible to set Outlook on my PC to synce with my mail2web account so that my PC will download emails from my POP accounts, then upload them to my mail2web server, which then pushes the emails to my phone?
Or is there a simpler way to do it?
Also, when I reply to an email that's been pushed the reply address is always my mail2web email address, which is a pain as it confuses people and gets rejected by my email groups. How can I change the default address that my replies go from, or even just change them on each email as I reply?
I'm sure I'll have more questions soon.! Cheers.
paulrockliffe said:
Or is there a simpler way to do it?
Also, when I reply to an email that's been pushed the reply address is always my mail2web email address, which is a pain as it confuses people and gets rejected by my email groups. How can I change the default address that my replies go from, or even just change them on each email as I reply?
Click to expand...
Click to collapse
Yup, use 4smartphones.net.
IT'S FOUR QUID A MONTH!
HI
i m using tmobie mda (usa) with the data plan and with the i can configure my pop3 email account on my phone and make to get the emails automaticaly after certain time
so then why do we need exchange server for
i mean i can be wrong too but if i m wrong can someone tell me the right thing
Thanks
I recommend Mail2Web, the simple setting and most important it is FREE.

Timeout-Messages cannot be downloaded to your mobile device

I have a couple of POP3 accounts on my O2 XDAIIs. I used to be able to download my email from ISP without problems.
Lately, when there is any email waiting, it will connect and try to download and pop up the following message "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again."
The other POP3 accounts work fine, even with the same ISP, and this POP3 account used to work when I first got the unit. The POP3 account in question works fine from my Treo using the same SIM card (I have Cingular).
I searched all over the web and forums, I see many have the problem and some have not been able to resolve it. I tried:
1) Soft and Hard Reset
2) Deleting and reentering the account
3) Used the Sprite Mail cleanup utility (which basically cleans all emails and attachments)
4) Tried a registry key that had worked for some: HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox, create new DWORD ForceOffSSL and give it a value of 1.
5) Checked with my ISP – they could not see any problem with the account and works with anything else but my O2 XDA IIs.
6) I tried the Flemail 2006 program (formerly WebIS) and it worled for email. But the program is so buggy and slow that I had to delete it. This tells me the problem is with the native pocket outlook.
If there is NO email, it will connect, check and disconnect with no error.
There is a timeout somewhere. The other accounts can connect and download without problems.
Has anybody else had this problem and does anybody have any suggestions?
:evil:
No one else has had this problem? Any suggestions?
I know it is device specific as it works on the same GSM account on a Treo.
PPC6700 with same problem
I just purchased the PPC 6700 and I love the device itself, but I have had many problems with it after owning it for only 4 days.
1. Sprint failed to let me know that my phone had to be updated. Thanks! I only found out about this update after 1 hour of phone tech support trying to find out why my phone randomly went into flight mode. What a pain in the ***.
2. I have my own servers and cannot download my mail from them or my home isp. Sprint by the way repeatedly told me this must be an issue with you server. I told him after being on the phone for 3 hours (I could tell he wasn't happy) "You must be right! Microsoft has always developed software much more then anything ever put out in the Unix world".
So the only help I guess I can offer to you is "Yes, I have the same problem with the native outlook that comes with WM5.0
likegadgets said:
No one else has had this problem? Any suggestions?
I know it is device specific as it works on the same GSM account on a Treo.
Click to expand...
Click to collapse
Whenever I see this (and I see it a alot) on mt XDA IIs, I just select Accounts|Clear <account>
If it doesnt work immediately then I restart the Outlook Inbox app and/or disconnect/reconnect.
Been through searching registry/deleting this & that database file / re/installing accounts. Havent had to do that for ages.
I access 5-6 pop accounts from various servers, several are my wife's. My bet is that it has something to do with whether the current status of the emails downloaded in your device matches the server etc - due to the function that you can delete the emails from the server by downloading, deleting and then deleting from the 'deleted items' folder and re-sycning
HTH
ME TOO! Any resolution??
I am having the SAME EXACT PROBLEM with my new 6700...did you ever find a resolution?
THanks,
I am having the same problem on a Hermes / TyTN.
My first TyTN was fine. I have 3 email accounts. 1 uses SSL and the other 2 don't. There were no problems using either account.
Having replaced my 1st TyTN with a new one (due to poor wifi on first device) I now get the message 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again'.
The only solution is to use the ForceOffSSL setting for my 2 none-SSL POP3 accounts. Then I have to reboot the TyTN without the ForceOffSSL settings to use my SSL POP3 account.
Continually changing the ForceOffSSL setting and rebooting is annoying, so for the time being I'm using nPOP email client for my non-SSL accounts.
getting an email timed out on cingular 8525
I am getting the same message 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again'. I am having the same problem intermittently with Htc Tytn with a pop account yahoo. I seem to connect without a problem on the internet but i do get this error intermittently. any solution?
Same here ... cannot send mail via OptOnline Account
--------------------------------------------------------------------------------
OK...I got a resolution to this last night on the Cingular forum.
Quick answer is that OOL's SMTP Server is locked down. I needed to change the outgoing server to Cingular's (CWMX.com).
Thanks to anyone who took the time to click-in on this thread.
Happy New Year, all!
-pvs
===================
Hi all, OK, this marks my first post on this board. I've been a lurker for a few months, and have settled into a Cingular 8525 as my first Pocket PC Phone.
I noticed a few days ago that I could not send mail via my OptOnline Account, unless I was using WiFi or the 8525 was tethered to my home PC via ActiveSync. I was thnking all along that it was probably due to some piece of third party software that I installed over the past few weeks (a hearty thanks to all on these forums who develop and/or market their wonderful wares, btw).
But today, for a lack of anything else to do, I hard reset and tried simply setting up that one account to try my machine out in its pure form. Lo and behold, I still get the same error, 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.'
As a matter of fact, it seems this message itself is in error, since it happens when I try to SEND a message, not when I try to receive them. I have even received emails in this account at the same time this error message appears, but at any rate, messages in my outbox do not get sent.
As far as I can tell, all the settings are correct. I have played with them, and tried all the permutations I can think of, but this baby will not send mail via this account. My XpressMail and Hotmail accounts work fine, both sending and receiving, and I can browse the web fine via My ISP or WiFi.
I have spent a lot of time searching the web for an answer to this problem, but it seems it's been quite prevalent with WM5.0 devices for well over a year, and still does not have an answer.
So ... my first post ... which should have been a thank you all, and Happy New Year, has turned into a request for the talents of you folk who know so much more than I regarding these devices.
Can anyone please lend a hand? Also ... is it "legal" to cross-post this message onto other forums on this board?
Thanks so much to anyone who can provide a solution.
-Paul Slabowski (a.k.a. pvs)
I got it working
Like others in this thread I was getting the "unable to download messages to device" error when sending. My solution is:
Try leaving the 'domain' field blank.
It's on the Server Information page, and also on the Outgoing Settings if you 'Use separate settings' for your outgoing server.
Hope this helps you.
Rich
Domian Blank
My Domain is blank and frankly im just getting very agrivated by this. Does anybody eles have other advice to give towards this "cannot download message"?
I've got WM6, I've tried clearing and deleting the account, soft resetting the phone, making sure the domain field is empty, etc. It still gives this error for my POP account while my IMAP account is fine. Anyone find a solution?
Yes, deleting the domain really works in some cases (f.e. Gmail), but the same error occurs in my other account although I delete the domain. And funny thing is that it occurs only when there are some emails in outbox, receiving emails seems to work normnally :S
I'm still encountering this problem after trying everything on this post...
any other ideas?
Just had the same problem tonight. My mail server recently changed IP addresses, so I suspect DNS issues were the cause of my problem. I tried using the new IP address in place of the host name, but that didn't work for me. The account settings didn't seem fixable. Deleting the email account entirely and adding it back did the trick.

Problems sending email via GPRS

Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
nonereal said:
Check if your e-mail acount provider needs password for outgoing emails. If so, probably writing your user name and password which you use to read your incoming mails to outgoing mails section will solve your problem.
Click to expand...
Click to collapse
Thats sounds logical - although wouldn't that affect me sending mail via wifi? it works fine via wifi - just not GPRS?
That's also logical. :wink:
If your mail account provider needs an SSL connection and specify the incoming and outgoing ports, your GPRS carrier may not support this kind of connection.
SOrry to be dim but I am not sure I am quite with you. I know that some of my emails have previously got through but have no idea why this has changed. DO you know how I need to check these settings as I am not sure about it at all.
thanks so much
mobilecat said:
Can anyone help.
I use the ordinary pre-installed outlook program on my MDAIII. I have always been able tos end and receive pop email over wifi and I can receive email no probelms via gprs. However, when I send messages via gprs they come back as undeliverable. I don't think it used to happen all the time but I think it is doing now.
I have never changed the rom versions or done anything like that so I shouldn't have done it any serious damage.
Any help anyone?
Click to expand...
Click to collapse
The problem is some weard logic from the ISP's. You probably have an email account with the ISP that gets you your internet connections as well at home.
When using WiFi @ home you still send your email via your own ISP.
When you send email via GPRS, the email will be send via your GSM/GPRS provider of your sim-card which will be another telco/isp.
For some reason telco's/ISP won't allow you to send mail, using the smtp (outgoing mail) server of your own ISP. This is why it won't work via GPRS.
It very much depends on your telco company to get this working. I know the trick for vodafone in the Netherlands, but that won't help you I think. Most of the time some smart "googling" will help.
solved
Although it was long winded andnot exactly easy I have solved this by the most logical method.
I have kept my settings the same for my 3 pop email accounts (same ISP) for wifi and set up one new one called gprs etc. for sending mail by gprs with the outgoing server as smtp.t-mobile.co.uk rather than that of my isp. Thanks very much for sending me in the right direction.
Warning to anyone else struggling with similar probelms - you need to keep the acounts seperate I think. have one for wifi and one for gprs as the outgoing servers are going to be different and the blasted machines can't cope with automatically switching.
thanks to all concerned.

[Q] POP3 Email will not work!?!

Just came from bb to the G2 and love the phone, however i cant seem to get my work email to connect. I set the username, password, pop3 server, ports, and made sure everything matches correctly. It all goes through like it should work.....and then nothing. When i send test emails and click on "load more messages" i get nothing. Any ideas why this isnt working?
Not sure if this matters, but i am running miui 2.3.4 - 1.5.6
Ok so i can send emails just fine from this account. Seems like it is just the incoming server. Did a double check and everything matches in the account settings with what is on my outlook account. Any help would be awesome. Thanks.
I had some problems getting the stock email app to work as well. I switched to K9 Mail (its free in the Market) and that works just fine for me.
Tried K9 and still no luck. Anyone else have success with a pop3 email account on the G2, or android in general? Thanks.

[q] Can't set up Push Email with Googlemail

Hi,
I want to set up Push-Email after installing Leedroid. I know it worked before for two email adresses, one is google mail and the other webmailer host europe. I knew I had my gmail account set up as exchange activesync, the other I don#t remember but it worked.
Now exchange activesync wasn't working and I don't know why, always got an error message. So I tried IMAP googlemail, this works fine, however the push option is missing in the configuration. There are just options for checking after certain periods of time or manually. Same for the webmailer host europe adress. Just six weeks ago I set it up so it worked and I just don't remeber or maybe the new app is different...can someone help me please?
Strange enough it seems to work with the standard gmail android app...I don#t want to use that though.
FYI: I'm forwarding a GMX mailadress to gmail.

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