Touch Pro 2 Keyboard Sliding Problem...HELP! - Touch Pro2, Tilt 2 Windows Mobile General

HELP everyone! I'm having a problem with my TP2. Whenever I slide open the keyboard, the screen goes blank. Any ideas as to why this is happening? Thanks.

Perhaps the way you hold the TP2 while you are opening it is causing you to press the power button?

I had the opposite problem, sliding my keyboard shut would turn off the screen. Eventually sliding the keyboard shut would randomly reset my phone. Figuring it was a software conflict or registry mess up, I did a hard reset. The problem still continued, so I had to do a warranty exchange. So far so good on my refurbished phone.

Related

Navigation button problems... Any1 else having them?

I don't know if it's coincidence, but ever since I upgrade to WM5 and went back to WM2003SE, my navigation button has not worked the same.
For example, a lot of times I can go right, but can't go back left even after multiple presses, and then most of the time the middle or 'Enter' button doesn't do anything. Itz become extremely annoying because I have lost my 4th stylus by now, and I haven't received my new ones yet. Oh, and I can't play MorphGear right anymore.
Is it just hardware? Cuz I first went to ROM v.1.42 and then went to 1.40 to see if it was a problem with the new ROMs, but I still have the same problems. Any one else having these issues, and has any one fixed it??
UPDATE: WTF!! Now it went from bad to worse. Yesterday, when I left my BA at home, once I returned from work I noticed that PIE was constantly opening over and over again. Then some of the buttons wouldn't respond like the POWER to turn it off. The backlight pretty much stayed lit the whole time because it looked like the keys were stuck. I upgraded to WM5 derived from the Himalaya today and now the START menu comes up almost every 5-8 seconds, followed by a real quick succession of multiple "clicks", and my 'Start' button doesn't seem to be responding.
Can anyone help? Has my BA gone to the state of retardation? Is there a way to bring it back??
How did you go with this problem.
Mine is doing similar ever since a low battery problem.
DLC
I am experiencing the same kind of problem... and it happend after upgrade to WM5. But the problem likely to be caused by hardware.
I had problems with my phone opening up the start menu, opening IE, and closing programs immediately after opening them, Of course I had dropped the phone halfway in a cup of ice water, but immediately after tossing it in water (after hanging up, I simply dropped the phone into the cup-holder I have mounted below my stereo which happened to be occupied by a glass of ice-water I placed there without remembering) I shook the water out of the phone, and for about as much as i could stand the heat, I put a hair-dryer to the end of my phone which i pryed open after removing as many screws as i could. After a day of quirky behavior, and a night of having the battery seperated from the phone, my phone is back to its old self with the water-damage seal unnaffected after missing the line of water by just a few milimeters. I suggest going to Settings>Buttons and making every button perform no function at all followed by going to Settings>System>Button Lock and having all keys locked except your power button. Hope this helps!
Having somewhat the same issue. Only the "Down Navigation button" isn't working. Although, I'm still using Windows Mobile 2003 SE. Is there a DIY fix for this?
bump...
any suggestions?
Navigation Up/Down
Mine isn't working either - is this a hardware fault?
trying pressing down a bit harder. coz when i did that for mine, the "down" button works. normal applied pressure as for the rest of the buttons(left/right/up) does not seem to work with the "down" button, but a bit more force would make it work.
this happens to my IIs.. mebbe u can try.
Button problems
After no trauma or dunks in water several of my buttons have gone awry. My green phone button, red phone button and navigation buttons all open contacts. The green phone button activates voice command at the same time that it opens contacts. I've never switched from WM2003SE. I've checked the buttons settings and they are the same as always. Most bizarre of all is that my battery is quickly discharging. I suspect some software process is running hard but don't have any idea where to start to fix this. Soft resets have not helped.
buttons gone crazy
A hard reset fixed the problem but was a typical pain to get everything back going. Sprite backup works great until the first attempt to ActiveSync with your PC.

Cab or other way to disable Screen Align??

Seems the TP2 also has a "grip of death" of sorts. Basically if you hit the Volume Buttons on the side of the devise and touch the screen, it automatically activates the Screen align util and until you complete the Screen align to the devices satisfaction, You are stuck there.
Basically this translates to any time you use the Volume Buttons while holding the phone to your face, It activates the Screen Align Util. (At least that is what happens to me about 10 times a day)
Does anyone know of a way to deactivate this "Feature/Major Annoyance"?
Thanks
mine does not do this. i suspect something is wrong with your device.
This also does not happen with my phone, just tested it out. Even called myself at work. Are you using a cooked ROM or stock? I am using stock ROM from AT&T
Try again. Hit both Volume Buttons (Simultaneously) on the side of the phone and tap the screen, It will start up the align screen until every time. I have verified that this VZN and Sprint TP2`s. It may be a CDMA thing but this feature is designed into the phone (And it sucks!).
Anyone know of a way to disable this?
mine does that from time to time, but I never figured out what causes it, but, you are right it is ANNOYING when it happens.
Cooked rom, if it makes any difference.
Hi all,
Confirmed on UK TP2 - stock WM6.5 ROM, no special apps etc installed. Had to soft reset to get out from a mixed screen align/text message app screen.
No looping align screen after reset - but annoying. Best suggestion (without being sarcastic!) - don't press both volume buttons at once, seems to be a way into a "fix the problem" mode for those with grossly un-aligned screens. How else could you get into align screen to fix the problem? ... aka "feature not a bug".
adam.
both volum buttons?
under what scenario are you hitting both volum buttons at the same time, with enough force to depress them, and touching the screen? I tried doing this on purpose and its almost impossible to do with intention much less on accident. you would have to be gripping your phone with massive, angry, force. maybe the fix is to stop talking to whomever it is that is pissing you off.
in anycase, i still could not get this replicated on the tmobile tp2. of course i am using the fastest and most stable rom provided for this phone: stock wm 6.1 with tf3d. so maybe its a feature of 6.5.x and some rendition of sense 2.x
Hold the Phone in your left hand. In my case my Thumb naturally rests on the Volume Buttons. My Thumb covers both Volume buttons. Now if I get a call and the phone against my Face and I attempt to adjust the volume with my Thumb (By rocking my Thumb up or down), Sometimes I manage to accidentally hit both. If that happens, The Screen align will start up every time because the screen is already touching my face.
I have talked with many other TP2 owners that have this same problems however they did not know what was causing it. All they knew was the Screen align kept starting up randomly.
Back to.. Is it possible to disable this? Maybe even assign a different key combination to start the screen align util such as Vol Down and endcall or something. It is too easy to accidentally press both volume buttons if you are on a call. If you do that while the phone is touching your face, the screen align will start and the phone is now locked until you get out the stylus and go through the realign.

Reset when sliding out keyboard

Hello boys
from about 1 week i have this problem on my device, if i have the keyboard out and write an sms or typing an url when slide the keyboard in the device automatically reset itself...
anyone knwo this problem or the solution ?
Thanks for the help
Nicola
Hi,
I have a problem with my keyboard too, I've searched the forum but i didn't see the same problem as i have or the solution. My phone's screen turns off when i slide out the keyboard. Actually phone stays on but the light of the screen goes off. when i slide it out i'm able to write something or make calls. when i slide it back, screen keeps itself off and i press the sleep key "2 times"!(screen looks like off but it isn't) to reopen it again. I press the sleep key for the first time to turn the screen actually off, and press it one more time to turn it on again. i did a soft and a hard reset to the phone, didn't solve it. I don't think it is a software problem but i hope it is
img714.imageshack.us/img714/167/70305198.png
These are the photos of the occasion.
The screen keeps itself on until the end of the slide. it turns off then. when I slide it back, i can see the backlight of the screen and the light of the buttons.( i don't think that you would see it on the photo, 3rd photo).
I'm waitin for your help guys, thank you so much.
Isn't there anyone to help my problem? I'm waiting for your answers..
I'm also having this same issue. When I slide the keyboard in it just turns off sometimes. At first I thought it might be a physical issue with the internals of the phone and the sliding impact of the keyboard was causing it to reset, but it doesn't do it all the time for me. I can jam on it and nothing happens sometimes, or other times it resets from a gentle nudge. I am running Energy GTX from August 26 or 28, whatever version that was.
I also have this issue now where my end key is unresponsive. Doesn't. Work. Ever. and that is so freaking annoying. If anyone has any insight here PLEASE share it.
Thank you.
Wow i just saw your message and suprised. Is that my phone you're using? Because I have that end key problem too. It works when I press too hard. And I have 3rd problem now. I think my phone's microphone is not working. People i'm talking on the phone is always complaning about that they can not hear my voice or it's too low. Now I have three problems:
1. Phone is turning itself off when i slide the keyboard out.
2. End key is not responsive.
3. Microphone is low or its broken..
Maybe reflash your phone to origional rom.
I was using WM 6.5 without hardspl when the problem occured. then i did hardspl and installed custom roms, i even tried with WM 6.1. It didn't help about any of it. I'm used to not using the keyboard actually, but the problem with microphone is annoying..
Same problem with the keyboard
gurcanmerdal said:
Wow i just saw your message and suprised. Is that my phone you're using? Because I have that end key problem too. It works when I press too hard. And I have 3rd problem now. I think my phone's microphone is not working. People i'm talking on the phone is always complaning about that they can not hear my voice or it's too low. Now I have three problems:
1. Phone is turning itself off when i slide the keyboard out.
2. End key is not responsive.
3. Microphone is low or its broken..
Click to expand...
Click to collapse
I have the same problem !!!! Did you manage to resolve because I am sure this is software relatred. I had android on my phone prior to this and fixated that the issue is coming from this
Had the same keyboard issues, found that it was a battery issue. when you shut the phone, the battery would loose connection.
bluewaterkayak,
more info on the loose battery connection.
i have the same problem with sliding the keyboard down and the screen turning off. closing it, pressing the sleep button 2x, turns the phone back on. i can slide the keyboard down just enough and hold it to type out a text, any more and it'll go off.
THIS IS SUPER ANNOYING
Bumpski. Really need this fixed.
What ever you last installed take it off. If not you might have to go factory restore
It's definitely not a software issue. The screen itself somehow gets disconnected when slid up all the way.
Took it apart and found nothing obvious wrong. Is there something to look at exactly when the slider is at the end of it's travel? The cables seemed fine. The problem only happens at the end of travel.
I cleaned the slider area and pried some contacts down. Nothing. Put it back together and same problem.
Ideas??
See here:
http://forum.xda-developers.com/showthread.php?t=561151
Tried the fix posted in the last link with Kapton Tape.
Didn't work.
Any ideas?
I have the same issue. My old VZW TP2 is sitting in a drawer in my house because people kept saying they couldn't hear me on the other end. Also on my new one, when i slide the keyboard in/out sometimes it turns off, not always though. I figured it has to be a hardware issue as well, if i do it slowly nothing happens but if i just slide it open and let the springs kick in, it usually cuts off once it 'snaps' to the end of the sliding path.

[Q] Screen wont turn on after it turns off. ATT Tilt 2

Everytime I boot my phone up, it works fine up until when the screen goes into sleep mode. Once it goes into sleep mode I cannot turn the screen back on, it stays black. The keyboard, end and answer key lights show up when I press the power button but the screen just stays black no matter what button I press.
I end up having to either take the battery out or using the stick to press the reset button on the side in order to get the phone to where I can see the screen again. I have adjusted the settings to where the screen doesnt go into sleep mode and the screen just stays on but that drains my battery. I want to be able to have my screen go off so I can save power but if it goes off it wont come on again until I reboot.
I have done a hard reset. This problem started happening to me when I started using the Energy Rom but I've even flashed different Roms and the problem still exist.
Somebody please tell me what's wrong! I need help! This is a big annoying problem to have. Thanks.
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
sh4d0w86 said:
is this problem occurring when you slide the keyboard out?
i had the t-mobile touch pro2 with this problem.
the screen would die when the keyboard was out and not come back.
if this is the case, what i did was...
well. obviously not open the keyboard fully.
but if i accidentally had.
instead of pulling out the battery, i waited...
till the screen 'naturally' went to sleep.
than i would pull out the stylus or press power button
and the screen would come on.
sh4d0w86.
Click to expand...
Click to collapse
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
themasterhook2000 said:
Yes the problem still exist even when I slide the keyboard out. Once the screen goes off, that's it....pressing the power button to get it out of sleep mode, sliding the keyboard, I press all buttons and nothing works. The only thing that "works" to get the screen back on is removing the battery or using the stylus to press the reset button.
When sliding the keyboard out the keys light up but the screen doesn't come on, also pressing the power button lights up the end and answer keys without the screen coming on.
Click to expand...
Click to collapse
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
sh4d0w86 said:
so. whenever the screen goes out, period, you cant get it back?
or the screen goes out and cant get it back once you slide the keyboard out?
if it is only when sliding out the keyboard...
try not opening the keyboard fully on the right side.
on my rhodium, after that point, the screen goes out.
sh4d0w86.
Click to expand...
Click to collapse
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
themasterhook2000 said:
Yes, period. Also, you know when you put your face to the phone during a call and the screen goes off so your face wont press anything on the screen? It doesn't come back on from that either once I end the phone call, it just stays black. I'm assuming you don't have any other suggestions. This Sucks
Click to expand...
Click to collapse
: / sorry. i am unsure.
maybe you have a lose connection?
sh4d0w86.
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Same problem
themasterhook2000 said:
This has to be a software issue but I don't know where to start. I'm surprised nobody else has encountered this problem. I've grown frustrated of this issue because I don't understand why it's doing this. I have had the phone for almost 6 months only dropping it once 4 months ago and it wasn't a strong damaging drop that would affect anything inside. I guess I'll just have to go last resort and call warranty to swap the phone out. Thanks for the help.
Click to expand...
Click to collapse
My phone also dos not come back on, when I put it in out the sreen with the power button on top, or when the phone goes to sleep. Nothing can put it back on(opening te keyboard, pulling out the stylis, presing the answer-, windows-, back- and end button). I and up using a music players too keep the phone busy what's makes it operational. Cant really remember when this started happening exactly. My phone is at the moment loaded with a standard ROM. I used too have a custom ROM.
My TP2 does this too, although I only encounter the problem sometimes when someone calls. I answer and put the phone next to my ear, the screen goes black as it should and the phone just dies. I can't hear what the other person is saying and the screen wont turn on anymore. I have to take out the battery to reboot.
set light sensor to manual in settings. You have some bad or fragmented code causing the problem. Pretty common actually, many different reasons, but usually either a bad light or proximity sensor or software issue. Setting the sensor to manual should do it, if not, hard reset and allow the phone to fully set up before touching it, to allow full customization process to complete. Search my posts on SOD (sleep of death) for more information.
Funny this was brought up. Now im worried I just dropped 250.00 and have a new one coming.
Mine started with the ear piece quit working. couldnt hear anything except on speaker.
Anyway I started having the screen issue over a month ago, only way to get it back was soft reset with the stylus. Also when the screen was lit, I couldn't hit the power button to turn the screen off. At times the screen would be on 24/7 and I just dealt with it. The times when it decieded to go to sleep was when I needed the soft reset. Well long story short I forgot my charger one day at work and the battery died. after pressing the power button for hours with no response, moving the screen in all diffrent directions as I pressed the button.It came on once after hrs of messing with it. Well today it died again and I am fed up with it so out came the tools. Once I opened it up I noticed the ribbon that feeds the screen from the mother board was worn and torn. the ribbon slides everytime the keyboard is slid out and it rubs on both sides of the phone. I thought maybe mine was just a fluke and was installed wrong considering the phone being 10 months old but now I read this and see maybe its a common problem. The cheapest I could find the Ribbon was 56.00 so I didnt want to chance it not being the issue.

[Q] Lock key ad keyboard open...anyone else out there with problem?

Okay well my phone is just the norm Desire Z NAM which has been flashed to a HTC stock image so all the apps from bell that doesn't work is not there, but i am noticing some either software problems hardware problems with the keyboard
When you have your keyboard open and after you sent a message and you press the lock button with your keyboard open, does your screen go off and come back up? and when you just leave the device with the keyboard open does your screen like go off sleep and suddenly wake back up. like when your in a car falling asleep and then suddenly a bump wakes you up.
I am just wondering if anyone else out there is having this same problem, maybe its not a problem but a thing to help prevent accidental bumping of the lock key?
Oh and anyone with problems of your Desire Z having problem of restarting randomly and must pull the battery inorder for the phone to start up....I read its the fact that the contacts are bad? possible

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