Develop Bugs

Damaged screen

Hi,
This is my first post here so I hope it's in the correct place.
I've got a Universal with a damaged screen (I trod on it ). Does any one know if it's possible to get a replacement (in the UK if possible)? If so, could you please tell me where from. Also, has anyone out there actually changed a screen on a Universal.? It looks a bit difficult to get the screen apart: I'm not sure where to start. Any help would be much appreciated.
Thanks
Tony

tjwood said:
Hi,
This is my first post here so I hope it's in the correct place.
I've got a Universal with a damaged screen (I trod on it ). Does any one know if it's possible to get a replacement (in the UK if possible)? If so, could you please tell me where from. Also, has anyone out there actually changed a screen on a Universal.? It looks a bit difficult to get the screen apart: I'm not sure where to start. Any help would be much appreciated.
Thanks
Tony
Click to expand...
Click to collapse
Replacement screen is available at www.ebay.co.uk just type o2 xda exec LCD. It is available foe around 93 UK pounds.
You can Get some help in dismantling and replacing your screen from the Universal service manual available here:
ftp://ftp.xda-developers.com/Universal/Manuals/confidential.
Hope this helps.

my friend sent his to a service in the USA
had service for screen and installation.
you should be able to do yourself if your in this forum

guys can anyone send me this file because i a have problem with ftp
[dismantling and replacing your screen from the Universal service manual]
ftp://ftp.xda-developers.com/Univers...s/confidential.

tjwood said:
Hi,
This is my first post here so I hope it's in the correct place.
I've got a Universal with a damaged screen (I trod on it ). Does any one know if it's possible to get a replacement (in the UK if possible)? If so, could you please tell me where from. Also, has anyone out there actually changed a screen on a Universal.? It looks a bit difficult to get the screen apart: I'm not sure where to start. Any help would be much appreciated.
Thanks
Tony
Click to expand...
Click to collapse
Hi, you can have a look on this web site http://www.lcd315.net/pj3.asp?id=287&classid=l501l&title=HTCUniversal they sell all kind of parts. Actually their shop is in Shenzhen (China) but they are reliable, I bought a second hand xda exces working good and if you need I can check it, because I live/work here.

tjwood said:
Hi,
This is my first post here so I hope it's in the correct place.
I've got a Universal with a damaged screen (I trod on it ). Does any one know if it's possible to get a replacement (in the UK if possible)? If so, could you please tell me where from. Also, has anyone out there actually changed a screen on a Universal.? It looks a bit difficult to get the screen apart: I'm not sure where to start. Any help would be much appreciated.
Thanks
Tony
Click to expand...
Click to collapse
Hi, I had the same problem a few weeks ago. I dropped my Qtek 9000 on the floor and the screen broke. I bought a new LCD screen on ebay and replaced the screen my self. It was not very difficult and you only have to unscrew a total of 8 screws to do the job. I used the service manual to get some guidance in how to remove the screen.

Try these guys
I've not used them but remembered seeing them being talked about elsewhere in the forum.
http://www.xdarepairs.co.uk/

apbristow said:
I've not used them but remembered seeing them being talked about elsewhere in the forum.
http://www.xdarepairs.co.uk/
Click to expand...
Click to collapse
Used them, great service

Hi there if u need a new screen.Ive got just the place and it cost me around 60pounds to get my mda pro fixed and u can even cheak progress online to it was great htc europe 01908 556 464 give them a call if there is no1 there leave them a message thay will deff get back to u.I did eveything within a week sending phone to them next day and them repaireing it and sending it back to me.Iv mite have to use them agaim plz get them a try.Well work it in my book thanx mark.If you neem more info pm me ok.The screen is the one think thant no 1 will do for free if u are on contrace phone thay will not replace the phone.Sound when allso no my phone and thay did that for free under the warranty that comes with the phone but the screen was not covered or no 1 will ever cover the screen on any phone hope this helps u out

HELP!! Artemis blank white screen and not responding :(

ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.

Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?

Maybe, it saw a ghost?

MaskedMarauder said:
Switch it on but hold in the voice record button when you do it, do you get a Red/Green/Blue screen?
Click to expand...
Click to collapse
nope same blank white screen with a line in the middle.

Looks like a serious hardware death there. Did you buy it off an ebay shop or private? If from a shop you may be able to make a warranty claim, if not you'd have to post it to a repair centre and cross your fingers.
I am presuming here that you have tried a Hard Reset too, ie holding down both softkeys whilst resetting, then releasing the softkeys when you get a confirmation message.

if i press the reset button nothing happens. Orbit only responds to the power button. I bought it off ebay and hence the problem. Do you think it is only a screen malfunction and if i buy a replacement screen I should be able to solve the problem? is it easy to replace the screen by myself?

I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.

derooseolivier said:
I DONT KNOW IF IT'S WORK for you BUT... I work in a big shop where a lot of clients buy differents models from Htc and, 2 months ago, somebody have the same problem (with 2 lines) WITH a Tytn. We have flashing his tytn with the original rom and the problem has gone !
Have you try to make a connection with you pc ??? If activsync work...(maybe the bootloader work and ... of course, you can't see if the htc is running because you screen d'ont work for the moment)... you have nothing to loose if you try... If activsync dont work, try to put a original signed rom from htc to the root directory of your microsdcard and follow this tread from the xda-wiki section : http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
REALLY, I'M NOT A PROFESSIONAL BUT I REALLY THINK THIS IS MADE BY SOMETHING WRONG (FOR ANY RAISON) IN YOUR ROOT DIRECTORY AND THE SCREEN CAN'T WORK NORMALLY... oF IT'S MEABY DUE TO A BAD CONTACT BEETWEEN YOU SCREEN AND THE "MOTHERBOARD" FROM THE PDA.
I HOPE THIS CAN HELP YOU.
Click to expand...
Click to collapse
Could you give me step by step instructions on flashing the xda orbit rom. Out of frusturation i tried updating the orbit to WM6 and it successfuly updated according to message on my computer screen. So i have wm6 on my phone now but still the same problem.
I exctacted the file and put it in the root of my sd card and pressed the voice button and power button. Now how do i know that the ROM is being flashed? (since i just see the white screen). Even for the orbit should i just name the file on the microsd card as ARTEIMG.nbh ?
Thanks for all your help..but since i am new to this could you please explain teh process in more simpler terms?
Thanks again

dealsoutlook said:
ok everyone my first post here and I am not very familiar with the technincal stuff so please explain the fix properly (if their is any)
I have the o2 xda orbit and I never tried to modify it (change firmware, rom etc) or upgrade to WM6. Everything is original the way that it came. I have been using the orbit for about 6 months now and I had bought it off ebay.
Just yesterday I was chargin the orbit through the usb cable and I removed it since i had to go out and i just put it in my jeans pocket and after 5 min when i took it out there was a blank white screen. I took the battery out overnight and turned it on in the morning but still the same thing happens. The images below show exactly what shows up on my screen
I dont know what to do The minute i turn it on that is the only screen i see. No windows logo nothing. I removed the sim card and memory card. But still no luck. Can i change it through warranty eventhough I live in Canada? ANy help is appreciated!! I would be glad to give more information to you if I can.
If you know of any other forums where i can get better help, please let me know.
Click to expand...
Click to collapse
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.

neilhhardy said:
Sorry to tell you dear friend but your LCD is cracked, you can see it very clearly on the first picture, bottom right hand corner.
simple way to test if true is to connect to the pc and see if its recognised.
sorry to give you some bad news.
Click to expand...
Click to collapse
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.

If You Put Out Your Battery More Than 30 Second, It Make The Same ?? And In The Same Place???

NOW YOU HAVE NOTHING TO LOOSE... if is it the screen, you must change it...
But before, try to flash one more time your artemis with the original wm5 and, for sure, begin to make it supercid before (so you are sure you dont make a second problem !).
The client with a same problem (but not with the little trace at the right side from your screen) is happy now ! Play also a littlebit to make hardreset, softreset, usb bootloadermode ... And maybe you will see the color coming back!
I said one more time, i am not a professional for this problem but, "still trying" is never bad.... And for the screen... if you command him, you must waiting... so... try it first and if you have no more solution to try, send the pdaphone to htc... And if it's the screen, pay the replacement to htc and dont make it you self ( ebay?? are you sure 100 % the screen you buy its working???!!!??? ).

Yeah, if your computer recognises it, it'll just need a new screen.

cr0bar said:
Yeah, if your computer recognises it, it'll just need a new screen.
Click to expand...
Click to collapse
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy

to dealsoutlook
i've just sent you a pm! please check

Does anyone know, where can it be send for repair to?
I have a bricked phone (even bootloader is not started).
And it was bought at eBay, so no any warranty or so.
This is XDA Orbit and I'm in Austria, where O2 has no representation.
Could you, please, advice the companies/possibilities to reapir it (chip change or direct reflashing - not via USB).
Alex

neilhhardy said:
Ok, first bit, there is a section on this forum on linking where to buy a lcd with touch screen, and there is also a guy who has done this, you can read up on it, but it will take you some time and hours removing the covers ( trying not to damage them ) and also hours of painfull cleaning, dust is the worst thing you could ever imagine,as soon as that nice lcd comes out of the package you will have dust all over it and once you have the phone back together the smallest amount of dust trapped inside will drive you crazy.
The best action for you to do would be to send it off for repair, in the end you will have your phone fully working.
the price of the replacement LCD is around 80 Euro's + sending cost.
the price you have to look into for a repair could be double.
but look into this carefully and ask yourself these questions.
1. Have you ever done this before.
2. Do you have the right tools.
3. Do you have a lot of paitience.
4. Is it worth doing it yourself and causing more damage to the phone ?
if you cannot say yes to all of these points that the solution is to send it off to repair.
hope this helps.
Regards.
Neil Hardy
Click to expand...
Click to collapse
Thanks for letting me know..i though it was a pretty simple thing to do by myself. But now I definitely dont want to take that chance. I will shop around for some local cell repair shop. But since this phone is not available in canada I dont know where to go. Does anyone know of a repair shop in Toronto?

I would think the quickest turnaround would be throught HTCamerica. Its located in Houston Tx...
http://www.america.htc.com/support/service-repairs.html
thats just my two cents, turnaround time is like 5 to 7 days after receipt... if they service your phone, they do p3300, you would have to call to find out

Hey Buddy
dealsoutlook said:
i dont mind the bad news. So if i just buy a replacement lcd from ebay would that work? How hard is it to replace LCD? Is it something that i can do by myself? What should i be buying THIS OR THIS. You guys know of any other cheap places where i can buy lcd screen? My computer does recognise the orbit once i connect it to the computer and activesync successfuly completes the operation. So i am guessin there is something wrong with the lcd screen.
Click to expand...
Click to collapse
I can help u. just reply. I have gone thru such case. OK Post me and I will guide U
Cheers

This happened to mine too,and screen was not broken.Working internally but white 'screen of death' showing.Sent back to 02 but no mention of fault on return.I think rom suffers corruption since it was after x close, fix.Not sure though!

HTC S710 Replacement screen..

Hey!
Can anyone point me to a place where i can buy a new display for my S710 ? As the one i have is broken..
~D
Oh and they have to ship worldwide..

If you want to replace it by yourself, you should have a clear idea that what's the lcd screen you want.
For safe sake, you'd better take apart you pda first to get the part number of the lcd screen, then you can get the right lcdscreen to replace it.
You can contact me after you get the number, i will check whether we have it in our stock.

eric429 said:
If you want to replace it by yourself, you should have a clear idea that what's the lcd screen you want.
For safe sake, you'd better take apart you pda first to get the part number of the lcd screen, then you can get the right lcdscreen to replace it.
You can contact me after you get the number, i will check whether we have it in our stock.
Click to expand...
Click to collapse
Thanks! I will do that..

I need the exact same part and have been looking everywhere, nobody sells it. The only way I have found to repair it is through HTC who won't sell me the screen unless I pay them to fit it at £92 + vat! I paid £200 for the phone so there's no way I am paying that much. Anyone know where we can get one?

providing us with the part number would be helpful
any identification numbers on the lcd module itself would be helpful particularly a manufacturers name as there may be issues with using the same type of lcd but made by a different manufacturer

Okay i don't know if this can help others, but i have taken my S710 apart and after some sweat and a long time i got to the LCD display.. Heres what typed on it..
PN: 60H00088-00M
But there is no manufactor .. as far as i can see..

Hi, I'm looking for this LCD screen also. If anybody know's where to find, i'm in.
Best regards,
Jumea

hello all,
After spending some time to search for this parts, i got some information about it and may get some one for you, just wait some more days and i will inform you when i have get it.
Thanks

HTC s710 screen
Have you found the screen parts?

Hello
I am from the Philippines and I need housing and front keypad and membrane for my vox. How much and how long will it be shipped to my couintry?
Hope to hear from you

Broken screen

I have broken the LCD Screen on my orbit. I am trying to find a replacement screen via the internet - but I am getting the impression that there are are two types of screens and i don't want to waste money on the wrong one - does anyone know how to find out which variation i have without taking the thing apart?and checking the part number on the screen?
Also has anyone replaced their screen - was it relatively straightforward?

Thunderer64 said:
I have broken the LCD Screen on my orbit. I am trying to find a replacement screen via the internet - but I am getting the impression that there are are two types of screens and i don't want to waste money on the wrong one - does anyone know how to find out which variation i have without taking the thing apart?and checking the part number on the screen?
Also has anyone replaced their screen - was it relatively straightforward?
Click to expand...
Click to collapse
You will have to take it apart to fit the new screen any way, so you can check the part numbers then ?

Thanks - I was hoping not to go down that route - but I have done it now, found the part number and ordered the new screen. At least it has given me some experience of taking the unit apart and putting it back to gether again. ... and with mine being the O2 Orbit - the method is slightly different to that posted in the Wiki - so i will try and document the differences and add them to the site.

please share the part number and where to get the replacement
hey Thunderer64 please share the part number and where to get the replacement as my o2 orbit needs a screen replaced too.
thanks

Screen Part Number
There were a series of numbers on the screen as follows:
TX0705APAA3
043S7585249
S/N 9DYA275DS02066
P/N 60H00071-00M
I did a search on e-bay for the first number (TX0705APAA3) and found a number of sellers selling that item. Assuming that all O2 Orbits have the same screen then you should easily find one for sale on e-bay. However the only way to 100% sure is to take the phone apart (quite easily done) and check the part numbers of your screen.
Hope this helps!

Thunderer64 said:
I have broken the LCD Screen on my orbit. I am trying to find a replacement screen via the internet - but I am getting the impression that there are are two types of screens and i don't want to waste money on the wrong one - does anyone know how to find out which variation i have without taking the thing apart?and checking the part number on the screen?
Also has anyone replaced their screen - was it relatively straightforward?
Click to expand...
Click to collapse
Hello, when I buy my second-hand Orbit, I did it a general cleaning, I completely disarming my cell and there I realized that uses this type of display:
Code:
http://global.ebay.com/gbh/viItem?ItemId=110233606094
Now I disarm my orbit three times and still function hahaha Its easy than disarm a Artemis I think:
View this thread:
Code:
http://www.modaco.com/content/HTC-Artemis-Love-Artemis-MoDaCo-com/260167/Disassemble-XDA-Orbit/
Regards

Where can I order a TP2 Replacement Keyboard?

I've Got a T-mobile flavored TP2 that I just purchased from eBay. I guess when the seller says 'Unit in perfect shape' means everything but the 2 keys on the keyboard that won't even click down. I've been looking for a couple hours trying to find just the keyboard to replace it on my own, but I can't find anything.
HELP!!

1st i'd check warranty options. I've bought 2 devices from ebay and had them repaired under warranty.
2nd, you sure its a hardware problem? (sorry not trying to insult you, just covering all bases) Try hard reseting, or flashing to an Official rom.
finally, if you really need the keyboard, check out cnn.cn Usually i find most cell phone parts there, but looks like they don't have the keyboard maybe you could email them and they can get it for you.
also keep looking on ebay, or find one on ebay that is damaged (water damaged, ran over by car, etc) and use it for parts.

Here's to covering the bases!
Thanks for your input. I'm a network admin by trade.. so i totally understand covering the bases!
I called T-Mo.. they wouldn't even talk to me unless I had the ORIGINAL phone number from the plan it was purchased from. They wouldn't even attempt to look it up by S/N. Since my seller was not the original owner either.. I think I'm just out of luck on that one.
Flashed stock ROM, same result. The key physically will not depress.. if I push it hard enough it will input, but then I get 3 or 4 characters instead of 1.
I've been checking on ebay, but didn't think to look for a parts phone. I'll give that a shot!
I'll also send an email to the site you suggested, and I'll repost the results of that email here.
I've been modding my Tilt and Hermes forever, this is my first experience with the TP2. You guys have an awesome site here. The reason I still have less than 10 posts is because you all make the modding so darn EASY! All the answers I've ever needed were already here.
Thanks again for your help!

cnn.cn is working on obtaining the keyboard for me. I'll update with all the info once they have one. Thanks!

Sounds like something might of been spilled on the keyboard. Try using alcohol (> 90%) to clean the keyboard, letting a little soak down between the keys. Then use a hairdryer to evaporate the remaining alcohol back out before you put the battery back in.

Just an update for anyone following.. no word yet from cnn.ca on the keyboard.