i havent been here in a while (guess thats a good sign) due to the fact that my dash has been working perfectly.
however today people have been telling me that they couldnt reach my voicemail and instead all they hear is a dial tone, no ringing, no voicemail..straight to dial tone.
i tried calling myself through another phone..and they were right.
i'm still able to call people, connect to the internet..just no incoming call
help?
fliparsenal said:
i havent been here in a while (guess thats a good sign) due to the fact that my dash has been working perfectly.
however today people have been telling me that they couldnt reach my voicemail and instead all they hear is a dial tone, no ringing, no voicemail..straight to dial tone.
i tried calling myself through another phone..and they were right.
i'm still able to call people, connect to the internet..just no incoming call
help?
Click to expand...
Click to collapse
Are you with tmobile? I am having the same problem right now. I am able to call out to other, but no one can call in to my phone. I think there is a power outage at tmobile....
fliparsenal said:
i havent been here in a while (guess thats a good sign) due to the fact that my dash has been working perfectly.
however today people have been telling me that they couldnt reach my voicemail and instead all they hear is a dial tone, no ringing, no voicemail..straight to dial tone.
i tried calling myself through another phone..and they were right.
i'm still able to call people, connect to the internet..just no incoming call
help?
Click to expand...
Click to collapse
Here might be your answer:
http://www.engadget.com/2009/11/03/t-mobile-usa-down-all-over-the-place/
5% of the T.mo customers have been hit with this nationwide. I was one of them.
Capitan Totti said:
5% of the T.mo customers have been hit with this nationwide. I was one of them.
Click to expand...
Click to collapse
Love TMO , but i think 5% is an UNDERstatement.
http://www.engadgetmobile.com/2009/11/03/t-mobile-usa-down-all-over-the-place/
Then read it yourself.
Related
Hey y'all so I really recommend checking out youmail, it's a voicemail client for your phone. And once you've checked it out, tell me if you're having the same problem i am. When I go to start > settings > phone > call options: and then try to change the voicemail default number (the number that my phone calls when I press and hold "1") I keep getting an error message saying that the settings could not be saved. However, on tmobile's end, they see the change, but still my phone just calls the regular voicemail number when I press and hold "1"... thoughts? Is there a registry hack somewhere just to make my phone call the correct number when I hold 1?
Thanks!
ameridane said:
Hey y'all so I really recommend checking out youmail, it's a voicemail client for your phone. And once you've checked it out, tell me if you're having the same problem i am. When I go to start > settings > phone > call options: and then try to change the voicemail default number (the number that my phone calls when I press and hold "1") I keep getting an error message saying that the settings could not be saved. However, on tmobile's end, they see the change, but still my phone just calls the regular voicemail number when I press and hold "1"... thoughts? Is there a registry hack somewhere just to make my phone call the correct number when I hold 1?
Thanks!
Click to expand...
Click to collapse
I wonder if you have to have your device "unlocked". I have changed my voicemail number to my main answering services vm and it works fine.
hmm
Well, I'm fairly certain that my phone is unlocked because I've modded it ALOT. Unless you mean SIM unlocked, in which case I don't think that it is.
ameridane said:
Hey y'all so I really recommend checking out youmail, it's a voicemail client for your phone. And once you've checked it out, tell me if you're having the same problem i am. When I go to start > settings > phone > call options: and then try to change the voicemail default number (the number that my phone calls when I press and hold "1") I keep getting an error message saying that the settings could not be saved. However, on tmobile's end, they see the change, but still my phone just calls the regular voicemail number when I press and hold "1"... thoughts? Is there a registry hack somewhere just to make my phone call the correct number when I hold 1?
Thanks!
Click to expand...
Click to collapse
I just signed up for YouMail a couple of days ago. Lovin' it. What I did was change my Speed Dial #5 to the YouMail voicemail number. My Speed Dial #1 is still for T-Mobile voicemail. After doing this, my calls get routed to my new YouMail number and not the T-Mo number anymore. It works pretty well for me. When I check the voicemails on the old T-Mo number, it only plays the old messages left before switching to YouMail.
Try using another Speed Dial number besides the #1. I think that one isn't changeable.
what does youmail offer that tmo voice mail doesnt?
AbsoluteDesignz said:
what does youmail offer that tmo voice mail doesnt?
Click to expand...
Click to collapse
YouMail allows you to set custom voicemails for multiple callers. It also allows you to use "Ditch Mail" for telemarketers, blocked callers, and unknown callers. Ditch Mail gives the caller a generic message stating that you aren't receiving calls from blocked or unknown callers and to try again from an unblocked number. Then (here's the clincher) it hangs up. You can also view and listen to voicemails via email. It's great.
Ive had it for a week, and love it! My friends get the silly VM messages... all else get the SMART VM where it states the name of the caller and says Im not available...
great stuff
not a bad solution but...
while changing my shortcut number five to the youmail number will be a nice shortcut to it, does that mean that if i use youmail, i'll neve get a "new voicemail" notification again? it's gonna use up a lot of texts if every vmail i get has to be announced via text message.
you can set it to only send you emails... I have a 300 txt msg plan... and didnt want to eat them up with youmail messages. SO, I set it accordingly.
hmm..
I totally understand that it is possible to do that, and if it comes down to it, I'm fine with that, however, I'd love it if youmail was more fully integrated with my phone. Ergo, if I could change the number for the voicemail system (which youmail says that you can) and receive vmail notifications, it'd be perfect. Does no one in this quite impressive community know where the registry edit would be to change that number? Thanks for all the help!
patiently awaits a response to the previous question.
Youmail offers the chance to have custom voicemail messages to specific callers...one for your love, one for your mom, one for your boss, etc... it will also transcribe voicemail messages and either txt them or email them to you! lots of other finer points... but thats a good overview
ameridane said:
I totally understand that it is possible to do that, and if it comes down to it, I'm fine with that, however, I'd love it if youmail was more fully integrated with my phone. Ergo, if I could change the number for the voicemail system (which youmail says that you can) and receive vmail notifications, it'd be perfect. Does no one in this quite impressive community know where the registry edit would be to change that number? Thanks for all the help!
Click to expand...
Click to collapse
Is your service prepaid? If so, prepaid T-Mobile voicemail #s cannot be changed.
contracted
Nope,
I have a monthly plan, and even when I called the guys at tmo about this issue, they said that they can see my trying to change the number, and that it should be changing on my phone. I just need to find out where in the registry that phone finds that vmail number, and to change it. Thoughts?
Wow lol
I can't believe noone responded to you, bro. It's pretty easy. Do the following:
1) Settings
2) Phone
3) Call options
In there you will see Voice mail number, change it to youmail's #.
On the other hand, this service looks pretty promising. Thanks to you guys, I now know about it. I really hope it works in Canada too.
Will try right now
EDIT: Great, It doesn't work in Canada That sucks...Oh Well...One day I guess.
where?
sounds very impressive could someone provide a download link to this app?
The multiple voicemail responses and the voice to text of Youmail sound interesting and I will check it out after this post. Youmail looks better, just wish it had mobile call screening.
I use Callwave free version because it has mobile call screening which allows me to actually listen to the person leave a message in realtime and answer it or ignore it with one button.
GJSmith3rd said:
The multiple voicemail responses and the voice to text of Youmail sound interesting and I will check it out after this post. Youmail looks better, just wish it had mobile call screening.
I use Callwave free version because it has mobile call screening which allows me to actually listen to the person leave a message in realtime and answer it or ignore it with one button.
Click to expand...
Click to collapse
can you guys provide links of download for Youmail and CallWave? thanks.
RussianSolja said:
can you guys provide links of download for Youmail and CallWave? thanks.
Click to expand...
Click to collapse
I sent you a PM regarding the matter. I don't think we can post websites and such. I might be wrong though. Check your PM.
Rip Syntaxx said:
I sent you a PM regarding the matter. I don't think we can post websites and such. I might be wrong though. Check your PM.
Click to expand...
Click to collapse
never mind ive googled it thanks (GOD BLESS GOOGLE!)
Is anyone else having issues with call waiting not working when using google voicemail? I like the features of google voice but this is a deal breaker. I noticed that the call waiting feature is not working at all on my sprint # and every time it is going directly to voicemail, I assume this has to be because of google voice is configured to be my default voicemail?
Is there any solution to this problem besides going back to sprint vvm?
So all the people who are using google vm are fine with losing call waiting? And CM recommends google vm and boasts how it is far superior to to sprint voicemail even though we lose a major feature like this?
I find that all very hard to believe, there has got to be a solution someone must know! I've searched everywhere and can't find anything.
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
nebenezer said:
I use GVoice and love it, and I have no issues with call waiting.
I did have a ton of problems with GVoice when I first started using it. After a ton of reading and trial-and-error on setting things up different ways over and over I finally realized Sprint's voicemail service was conflicting with GVoice.
I called Sprint and actually had them completely remove their voicemail service from my account. I can add it back anytime I want. I have had zero issues with GVoice since then. YMMV
Click to expand...
Click to collapse
Thanks, I'll give that a try!
nenn said:
GV works fine for me. i get my voice mails transcribed, call waiting works, and if you install the app, you get a nice little toggle link for how you want your outbound calls routed.
win.
Click to expand...
Click to collapse
Yea I'm getting all those features as well, like I said everything works great except call waiting. But I'm gonna try nebenezer's suggestion and hope for the best.
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
hmm, I didn't realize that.
One thing that does bug me too is that caller-id-blocked numbers don't make it to GVoice either.
My work line shows as 000-000-0000 on caller id. I have tested this on a wide variety of phones and gvoice settings and never have I been able to leave myself a vm from my work line.
zone23 said:
You know what else doesn't work with Google Voice is "Decline" because if you decline a call it goes straight to Sprint Voicemail. The call never gets forwarded. Deal breaker for me.
Click to expand...
Click to collapse
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Sabres420 said:
Well that sucks, back to Sprint VVM for me then.
Hopefully this is something that Google can even fix and isn't a limitation due to Sprint's network or hardware in some way.
Click to expand...
Click to collapse
FWIW, I just tested this a couple times with a friend at work, no problems here. Maybe that was another conflict with Sprint's voicemail service?
He called my phone from his, I declined the call, he left a voicemail..
If you want to make sure that voice mails go to google voice, turn on Call Screening. That way if you don't answer, decline or you miss the call, you google voice picks up the message. You may get a voicemail message in your sprint voicemail box, but it will only have the message "press 1 if you want to accept this call"
So with this method you don't have to forward calls at all.
Let me know if this helps anyone.
Hi
I would like to know were is the setting when i am on a call and someone is trying to call it directly goes into voicemail
on my evo i would hear 2 beeps and i can see someone is trying to call me ??
I know there is a setting but i can't figure out were it is to allow incoming call while you are on the phone
any suggestion ?
Thanks
saj070 said:
Hi
I would like to know were is the setting when i am on a call and someone is trying to call it directly goes into voicemail
on my evo i would hear 2 beeps and i can see someone is trying to call me ??
I know there is a setting but i can't figure out were it is to allow incoming call while you are on the phone
any suggestion ?
Thanks
Click to expand...
Click to collapse
It should work by default, maybe check to see if you have internet calling enabled... if you do then you would be using a data connection for your calls, if you get a call come through while during a data connection there is a setting to send it to voicemail... I don't know if that helps at all but other than that I am at a loss as well.
rayprobg said:
It should work by default, maybe check to see if you have internet calling enabled... if you do then you would be using a data connection for your calls, if you get a call come through while during a data connection there is a setting to send it to voicemail... I don't know if that helps at all but other than that I am at a loss as well.
Click to expand...
Click to collapse
No all my calls come through normal i do not use internet for calls. this is sprint service.
Like i said i use to work on EVO then i moved to S2 epic. I thought there might be a setting some were were i have to turn it on..
thanks any way
I am running Synergy with Device 003. This is my problem. Over half of my calls, if I don't answer the phone, do not go to voice mail, they just get disconnected. If I turn my phone OFF and call the phone I get the same result, sometimes it goes to voice mail sometimes it just disconnects.
I have contacted sprint and they reset my voice mail. Same problem, they claim it's a hardware issue which it can't be hardware or Rom issue if it happens when the phone is off. Does anyone have any suggestions?
Thanks
Just had this happen to a customer just yesterday. Their HTC Shift would direct the call to voicemail when the call was declined, but when ignored/missed the call would go through intermittently. When it did not make it to voicemail, all we got was a disconnect/fast busy tone.
Updated PRL & Profile
Reset NAI values via ##SCRTN#
Had the account/device refreshed via Sprint customer care
Ordered new hardware
I tried to explain to the care rep that the phone could be turned off and the call should be directed to voicemail. "Phone designates when/where the call goes", I said, if the phone is off, what does the network do? "We recommend a new phone for the customer".
I've done all of that also. So how can it be the hardware, it doesn't make sense if you can turn the phone off and it happens.
The call forwarding settings on sprints side could be corrupt. Call them and ask them to check check ESM for call forwarding default, no answer and default. Sometimes this tool is overlooked by reps.
Sent from my RamenizedEvo on Cricket.
KommodoreHeinz said:
The call forwarding settings on sprints side could be corrupt. Call them and ask them to check check ESM for call forwarding default, no answer and default. Sometimes this tool is overlooked by reps.
Sent from my RamenizedEvo on Cricket.
Click to expand...
Click to collapse
Thanks for the replies everyone. So 2 hours on the phone with tech support yesterday. They checked all the forwarding in fact took my voicemail out of the system and re added it. Same problem, most calls don't make it to voicemail and it takes several people multiple calls just to get my phone to ring. I will borrow someones sprint phone tomorrow and change it to my number and see if that helps. I still believe it must be a network issue.
mcvoss said:
Thanks for the replies everyone. So 2 hours on the phone with tech support yesterday. They checked all the forwarding in fact took my voicemail out of the system and re added it. Same problem, most calls don't make it to voicemail and it takes several people multiple calls just to get my phone to ring. I will borrow someones sprint phone tomorrow and change it to my number and see if that helps. I still believe it must be a network issue.
Click to expand...
Click to collapse
Changing hardware to thay other than Android would be beneficial. 1) would definitely prove hardware/network issue B) if the 2ndary phone's voicemail works, and it's a different OS(even basic) you change what server voicemail goes to. If it doesn't there's more to be had on your issue
Either way, switch back and test.
Sent with L*W*H
mcvoss said:
Thanks for the replies everyone. So 2 hours on the phone with tech support yesterday. They checked all the forwarding in fact took my voicemail out of the system and re added it. Same problem, most calls don't make it to voicemail and it takes several people multiple calls just to get my phone to ring. I will borrow someones sprint phone tomorrow and change it to my number and see if that helps. I still believe it must be a network issue.
Click to expand...
Click to collapse
Make sure that you use a sprint phone that has visual voicemail. If you don't it will provision you on the other voicemail server and taint your results.
I honestly believe you need to to call sprint back and have them open a ctms ticket for your issue. This is something that they should have done during your first call.
Sent from my RamenizedEvo on Cricket.
when i call someone and that someone is on a call with another person,
i should get a message saying that the person is on a call so that i'd know that he is busy with another call ..
Would appreciate if anyone can be of help here.
Any One can help ?
Cocagy said:
when i call someone and that someone is on a call with another person,
i should get a message saying that the person is on a call so that i'd know that he is busy with another call ..
Would appreciate if anyone can be of help here.
Click to expand...
Click to collapse
Cocagy said:
Any One can help ?
Click to expand...
Click to collapse
Doesn't that depend on your and your calling party's service options?
If the party you call has call waiting feature they will be able to answer your call, if they choose so, otherwise your phone will ring through to voice mail, if available, or you will get busy signal/message telling you that caller is busy, try again later.. That's how it works with my phone service...
iwtfmcl said:
Doesn't that depend on your and your calling party's service options?
If the party you call has call waiting feature they will be able to answer your call, if they choose so, otherwise your phone will ring through to voice mail, if available, or you will get busy signal/message telling you that caller is busy, try again later.. That's how it works with my phone service...
Click to expand...
Click to collapse
what i mean ,, when you call some some already on call with some one notification message appeared that he is on another call but keeps ringing
and that's all will be done if the destination number already enabled call waiting service and this service working on huawei g610 and all samsung mobiles
so why our phone not supporting this service ?
Cocagy said:
what i mean ,, when you call some some already on call with some one notification message appeared that he is on another call but keeps ringing
and that's all will be done if the destination number already enabled call waiting service and this service working on huawei g610 and all samsung mobiles
so why our phone not supporting this service ?
Click to expand...
Click to collapse
But it is supported.