I had the same problem on 2 HTC Kaisers and now on my touch pro 2. In short my mail doesnt come through via 3G, only when i connect to a Wifi network. Whenever i try it always comes up with failing to connect to the windows live servers, a message i kept getting when i set the account up (until i did it via WIFI.
I have tried 2 hard resets and i still cant get the mail to come through, be it via the auto retreve or via the manual send/receive. I dont have any problems downloading stocks/shares or weather etc through 3G/HSDPA.
It seems to be doing it for both gmail & hotmail, but its the hotmail account im more interested in.
Can anyone recommend anything i could try to try and get my mail through/out?
Many thanks guys
Try using IMAP accounts for Gmail since that's what normally works. You should also specify SSL. As for Hotmail, I don't normally use it but you should be able to retrieve mail the same way.
Iv gone through the google settings and it is set up using IMAP, though i couldnt find any mention of SSL. As for the hotmail settings it wont let me enter the manual setup, all it does is sit there. If i delete the account and try and re add it, then go through the manual setup there, all it does is load up opera & log me into my web browser inbox.
I can only imagine it is to do with these settings so any advice on changing them would be greatly appreciated!
i've always had trouble with my hotmail and windows mobile (lol microsoft's own email service, go figure). there is a way to manually enter the settings. You have to set up a new email address; put the email address as: [email protected]. leave out a letter or something. it'll then take you to the manual set up. your incoming server is pop3.live.com. make sure you check SSL security. outgoing is going to be whatever cell provider you use or you can try smtp.live.com. good luck
Related
When I try to send messages it tells me that an error occurred and that it couldn't send the message. I don't know how this can be, because it retrieves my mail, it just won't send it. ???
You mean with Pocket Outlook using SMTP? (You must be a yahoo plus subscriber)
I have the same problem and managed to trace it down to the following:
The built in SMTP program does not authenticate itself 100% by the book. Can't tell exactly but I saw in the server log that it did something funny after HELO.
This causes some mail servers (on the receiving end) to ignore the mail entirely or think it's spam.
I only have this issue with my yahoo account though. Others (e.g. gmail) work fine from Outlook.
Hope it gets fixed in WM6...
T-mobile has a work around.
1) Go to T-Mobile and setup a email forwarding account (Set your phone as a MDA NOT A Dash
2) Turn off email forarding for incoming
3) ON Dash - Change outgoing SMTP to: myemail.t-mobile.com
4) Change user name (Use different than login - because you will still login to Yahoo using the pop or IMAP server to your10digitphonenumber:1
5) password is your yahoo password
Also change NO SSL on outgoing, and outgoing requires authentican checked.
This is also required if you use the dash as a modem on your laptop. I could not sent SMTP Trough T-mobile connectiosnt o laptop, but could if connected via a wifi connection that was not t-mobile.
Charles
I have wm6, it used to work. I will try that, but i don't see why it just stopped working all the sudden when it used to....
I have had my TP2 for a few days now and i love it, except for the fact that I cannot send or receive email from my gmail account
I can access the internet fine, and use the youtube app fine, but whenever i try to send an email or hit send/receive i get this error message
"CANNOT CONNECT WITH CURRENT CONNECTIONS SETTINGS. TO CHANGE YOUR SETTINGS, TAP SETTINGS"
When i set up the email the only things i was required to supply were my email address and password....so i am assuming the problem lies with the way my handset is trying to access the gmail account, ie. trying to use wifi or something? (i dont have wifi, so i will only be using the "unlimited" interent provided with my t-mobile UK tariff)
has anyone else had this problem or do they know how to get around it as i have finally got myself a decent handset where i can (allegedly!) check my email on the move, but yet i somehow cant get it working?!!
Ihave tried both hard and soft resets to get this sorted but it just wont work and i feel like pulling my hair out!
n
I know it's not much consolation but it just worked for me...
I have a SIM free TP2 and UK T-Mobile Web'n'Walk.
Incoming mail server is imap.gmail.com
Account type is IMAP4
Username is my full gmail username
Outgoing mail server is smtp.gmail.com
outgoing server requires authentication is ticked
All this was set via automatic configuration.
Hope this helps,
Richard
This is what i have done to recieve and send Gmail trueout the standard email client on my Pro II.
First of all you have to enable imap at your gmail account which you can find under settings.
Then on your phone do the following settings.
- make an new account in your email client
- fill in your gmail adress
- fill in your name
- fill at incomming mail "imap.gmail" and account type "imap"
- fill in your account name (gmail adress) and password
- fill at outgoing mail server smtp.gmail.com
and those two checkboxes must be checked
- auto recieve and send is up to you
hope this will help you
ther's a known bug in windows mobile poutlook...
sometimes the autoconf for gmail doesn't work...(i had the same issue on my omnia)
you only need to enter the account details by hand..
to do that, in the first screen where your address is asked, enter [email protected]
leave it without the final m.
after that fill in manually all the account details, then when finished edit the account and put that m in the domain...
that should work...at least in my omnia was the only way to get gmail working...
I used this guide en it works perfectly
http://mail.google.com/support/bin/answer.py?answer=78886
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
quasar99 said:
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
Click to expand...
Click to collapse
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
I have a gmail imap connection on my HTC Touch that was working great but has failed to connect for the past two hours or so.
I found that to change from Download 30 Days to 7 days and it worked fine.
Oddly I returned my TP2, and switched back to my VarioV, same problem (had worked fine until then). New TP2 is now here, so will start with 7 days and try expanding to 30 days later.
chillaxx said:
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
Click to expand...
Click to collapse
does anyone know how to do this? i cannot find this option anywhere?
is there any way i can see how my tp2 is trying to receive data from my gmail account, ie. if it is trying to use internet or wifi?!?
also, does anyone have any details for the settings that their tp2 (on t-mobile UK) is using when trying to retrieve email (not by wifi)??!
i'm also assuming that t-mobile wont be able to help me as i got my phone/contract via a third party and t-mobile themselves dont seem to stock the phone themselves....
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
nlhall said:
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
Click to expand...
Click to collapse
if the connection has a proxy in the setup, than you can use that connection only if selected like above...
if you leave "The internet" the proxy settings are ignored...you have to select the exact connection..but this will prevent the gmail to connect with wifi
hi,
i want to use my hotmail account in the mailbox on my touch pro 2.
but when i want to enter my hotmail account, the phone opens opera and goes to windows live website.
i don't want that.
i tried to enter hotnail, instead of hotmail.
then enter the details, and change it to hotMail. com.
that doesn't work.
entering it differently doesn't work either.
even when i sync with my outlook it doesn't copy my hotmail account.
i'm sick of it.... i would like to decide which accounts i can use on my phone.
so could anyone tell me how i can get my hotmail account on my htc touch pro 2.
You have to download windows live fot it to work. When you enter the hotmail adres it will indeed fo online to fetch the cab. After installing the cab your mail will show up in the mail tab of HTC sense.
You might already have windows live in your phone... check that first... But like sdemon said you need to log into windows live and then as you are doing your initial sign in it will give you the option of having the mail sync to your phone.
i don't get it....
i go to windows live, and i sign in with my hotmail account.
but nowhere is the option to download a .cab or to sync.
maybe it's just me, but i just can't seem to find it....
in the meantime i'll try if my windows live version is up to date, and if my rom is up to date....
You dont have to get windows live to set up an hotmail account.
go to your messages to set up a new e-mail accunt, chose for internet e-mail, fill in your e-mail address, in stead of .COM fill in .coN at the end like: [email protected]
incoming mail server: [email protected]:995
outgoing ( smtp server ) smtp.live.com:25
Check the outgoing server requires authentication and use the same name and password for sending e-mail
Thats got to work.
I popsted an answer to this question over at PPCGeeks a while back. Here's a link:
http://forum.ppcgeeks.com/showpost.php?p=1248517&postcount=9
supervinnie40 said:
i don't get it....
i go to windows live, and i sign in with my hotmail account.
but nowhere is the option to download a .cab or to sync.
Click to expand...
Click to collapse
When I try to set-up my hotmail (either through TF3D or WM 6.5), it automatically takes me to Windows Live to set the account up. Once it is set up, it shows up in TF3D and WM.
jcterry said:
When I try to set-up my hotmail (either through TF3D or WM 6.5), it automatically takes me to Windows Live to set the account up. Once it is set up, it shows up in TF3D and WM.
Click to expand...
Click to collapse
ditto... has been like that for years
wel... it took me a little while and quit a few fora's.....
first i updated the phone with the latest ROM from the htc website.
the phone has changed a lot, i've got sense now (no weird working TF3D).
the new software is great (excepts for some issues with the htc sms messages program).
next i tried all the same, but it didn't work.
then i found out how to do it (thanks to this topic).
you open windows live, and you log in with your hotmail account.
in the middle screen you see several options (like "log on messenger") and the last one says "sync account".
check that one, and the phone does almost everything.
it kinda works... except for 1 thing.... i can't enter a second hotmail account.
the option of filling in hotmail.coN instead of .coM doesn't work.
the email you have to fill in is the email the phone uses to register with the server.
if you change .coN back to .coM, the phone recognizes the fact that it's a hotmail account and redirects you straight to the windos live website.
other option people discuss in this topic don't seem to work.
at least not with the latest ROM.
No Hotmail, no Roadrunner, nothing works anymore
I followed all the instructions given here but still, I can't set up my Hotmail account. I logged in to my account but there was no option to "sync account" like supervinnie40 mentioned.
Moreover, in addition to not being able to set up a Hotmail account anymore (happened overnight) I've not been able to send any e-mails using RoadRunner from TWC, NY.
As far as the Hotmail account goes, it's very frustrating because it was the only one I was able to use. Why is it working one day and gone the day after?
Hard reset doesn't solve the problem either.
Expensive phone, some features not working. Frustrating.
HTC Touch Pro 2 (Sprint). I don't like it so much anymore.
freaknormel said:
You dont have to get windows live to set up an hotmail account.
go to your messages to set up a new e-mail accunt, chose for internet e-mail, fill in your e-mail address, in stead of .COM fill in .coN at the end like: [email protected]
incoming mail server: [email protected]:995
outgoing ( smtp server ) smtp.live.com:25
Check the outgoing server requires authentication and use the same name and password for sending e-mail
Thats got to work.
Click to expand...
Click to collapse
This dude messed up...outgoing should be pop3.live.com:995
if you type this correctly you should be able to sync.....
Just trying to understand how this works...
For some reason, when I download my email on Outlook which is supposed to be a full download from the servers (therefore, not readable anymore from devices), it doesn't remove those emails from my phone the way it used to in the past. So I have to delete them from my phone as well. What setting do I have wrong here? I can delete from the server on my phone, but it doesn't automatically delete them when I check them on Outlook.
Am I making sense??
Thanks.
tinpanalley said:
Just trying to understand how this works...
For some reason, when I download my email on Outlook which is supposed to be a full download from the servers (therefore, not readable anymore from devices), it doesn't remove those emails from my phone the way it used to in the past. So I have to delete them from my phone as well. What setting do I have wrong here? I can delete from the server on my phone, but it doesn't automatically delete them when I check them on Outlook.
Am I making sense??
Thanks.
Click to expand...
Click to collapse
Sounds like you need IMAP. POP3 simply downloads and deletes from the server, it doesn't do anything to sync across devices. IMAP syncs, rather than downloads, so it should always appear the same on all devices.
Sent from my T-Mobile myTouch 3G Slide
Hmm... I don't think I'm communicating properly. Let me try again.
Here's what I used to be able to do... with POP3
1. Get email while I'm out
2. Check, read email on my phone
3. Get home, check Outlook, emails downloaded
4. Emails automatically removed from phone
Can't seem to do that anymore, and I'm wondering what I may have switched in my settings. Could it have something to do with my POP or SMTP settings?
Thanks
tinpanalley said:
Hmm... I don't think I'm communicating properly. Let me try again.
Here's what I used to be able to do... with POP3
1. Get email while I'm out
2. Check, read email on my phone
3. Get home, check Outlook, emails downloaded
4. Emails automatically removed from phone
Can't seem to do that anymore, and I'm wondering what I may have switched in my settings. Could it have something to do with my POP or SMTP settings?
Thanks
Click to expand...
Click to collapse
Hmm. I have never known POP to be able to delete files from other devices after you delete them from one place. I don't actually use email on my phone other than the gmail app, so I have never had to use those settings, so unless someone else can give a better answer I would just fiddle with the settings on your phone, outlook, and web server to see if you can find an option to synchronize deletions or something rather.
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Thank you
Tungsten c said:
Guys
I am using an Android phone. I have the stock email program and I have also K9 and Enhanced Email all running at the same time.
I have an Gmail account but don't use it for email or for nothing really dont trust the cloud/google.
My problem is all the email apps work great BUT when I open outlook then they all get removed form my phone. So basically the only emails I am left with are the send ones(in my phone). This happens with my POP and exchange accounts.
My question:
1) is there a Mail App that will make a copy of the email in my phone so when I open outlook they wont get sync and disappear?
2) If number 1 is no then is there a easy way to full your phone to keep the emails.
Click to expand...
Click to collapse
A properly configured Exchange server usually doesn't allow the local device to retain the message data, it's all accessed real-time from the server. Its possible you have what I call a Half-Ass Exchange, which means you have a central address directory, but the IT department set up Outlook and Exchange to store messages locally on the PC rather than on the server. This would lead to what you are experiencing... Outlook takes all the messages off the server, leaving your phone with nothing to see when it connects. There's not a whole lot you can do about that unless your IT guys will move your email data to the Exchange server. Or maybe they have an IMAP access option. (See below)
With pop3 accounts... You have a similar problem, except there is no way to for two different devices to access the same data. The closest you can get would be to configure both devices to leave messages on the server after downloading them. Any emailed replies then can only be accessed from the device from which you sent them.
If you have the option, switch your pop3 accounts to IMAP. All user data is kept on a server (just like GMail), and any device that is connected to that account automatically syncs with the server, including access to deleted messages and sent messages sent from any other device.
All that being said... The stock email program kinda sucks. I would stick with the 3rd party apps like K9.
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Tungsten c said:
This is a new issue to me. I came from a PRE WEBOS and i did not have that problem. I believe the problem is in the way ANDROID OS handles emails. Basically all its changed is the device all else remained constant. I believe but not sure that if i was run all my mail thru gmail this will not be an issue. Its that true?
Thanks
Click to expand...
Click to collapse
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Dalmus said:
I access my pop3 mail just fine using K9 (again, I don't like the stock email program). Downloaded messages remain on my phone after they've been downloaded by my Thunderbird installation on my PC.
My current company doesn't have an Exchange server, so I can't speak to that with direct knowledge... My lat experience with Exchange was about two years ago, so its behavior could certainly have changed! My current company has 10 locations, and they are content to use a 3rd party pop3 solution for email. As an IT man, that annoys me, but then, I don't write the checks!
If you haven't changed any settings in your Outlook, then I would look closer to your settings in the email programs. K9 specifically has a setting that you need to check in order to download the messages to your phone (as opposed to just reading them off the server). I don't remember if it came checked by default...
Check to see if your phone email programs are set to actually download entire messages from the server, or just the message headers. In K9, there is a specific setting under account
Click to expand...
Click to collapse
I don't see that option on my Enhanced Email program nor in the stock email program and I can not use K-9 because y does not support outlook 2010 exchange yet.
thank you