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Hello,
I have a strange problem with my HTC Artemis (O2 XDA branded, bought in Germany, no lock)
It behaves unstable and indeterministic.
Unstable means that it crashes/stucks or turns off.
Indeterministic means that it happens when i plugg it to charger, when i'm syncing, when a phone rings, when using applications/tomtom or just i arrive to work and i find the device off.
When it crashes or i find it off, the biggest problem is to boot the device. It takes me typically 10mins, when i'm always trying to press the power button, push the reset button or unplugg the battery for a while in random order until i bring it to work.
After first crach, the device also often crashes or stucks again during the boot process.
Once, the device was so dead, that it took me two days to bring it into bootloader mode and then i could at least flash the ROM.
All these was happening with ARTEMIS TOUCH 4.01 WWE - LITE NO CUBE.
Yesterday, i switched to ARTEMIS TOUCH 4.02 WWE - LITE NO CUBE (burned FW twice) without installing any other applications and the problems are still here
My personal feeling is that it is getting every week worser.
When i bought the device (eBay), there was original FW with Win Mobile 5 on it, i immediately flashed to ARTEMIS TOUCH 3.01(?) WWE - FULL WITH CUBE, i can only remember that that time I had a problem with gsm radio - from time to time i found it stucked/off - to bring it to work i had to reset the device. So i flashed to 4.01 and this issue was away, but approx 2months ago, the above described behaviour has started and nowdays i'm fighting with it 2-3x a day.
so, can anybody help?
GiZMo
Similar here
I have a similar problem, what's really strange to me is, that as far as i can recall it started happening 2 months ago or so also!! weird huh...
my device simply reboots from time to time! even while i'm making a call.
the weird thing about these reboots is that when it comes back to live i do not have to enter my pin to enable the phone! everytime i perform a manual reboot (by software, using the pin or remove battery) i have to insert my pin to able to make a call...
i have upgraded from 3.01 full touch to 4.02 full touch about the time it started, i have now 4.02 vanilla touch but problem still occurs from time to time.
any ideas?
Im another one to join this boat!
Bought an MDA C 3, two days ago, bought of someone from gumtree.com.
Worked fine for the first hour, and then locked up - nothing on the screen, no LED. Only way to get it going was to remove battery and then press power button.
I upgraded the ROM from the original t-mob UK WM5 to mechles fine release: http://forum.xda-developers.com/showthread.php?t=371182
The lock-ups / crashes have now become rarer, on average every 4 hours (before was every 1 hour).
There is no pattern to them either, although I have saw the screen trun all corrupted just before it happens. The last one was caused when I pressed the 'start' button.
I'm on a T-Mob contract, and lost my Kaiser, got ripped of when I tryed to replace it by a tosser on here for $375 Thief on the loose thread, and was hoping my luck had changed when I bought this one!!
It is T-mob branded and I wonder if there isn't a fix on here, would T-Mob repair it under warranty??
same "issue" with no entering of PIN after reboot. But not always
GiZMoSK said:
ARTEMIS TOUCH 3.01(?) WWE - FULL WITH CUBE, i can only remember that that time I had a problem with gsm radio - from time to time i found it stucked/off - to bring it to work i had to reset the device.
Click to expand...
Click to collapse
here i found a good description of that issue:
"
Originally Posted by lasertony
I've got the same problem as !Novy, but nobody seems to have noticed his question. Are there any other guys out there with this strange problem ? I have been using this rom for a while and sometimes, without any visual warning the phone freezes up. This is particularly ennoying because there is no way to check wether it is working or not. Every other function or software keeps working ! The phone is just not receiving any calls or sms. So you can miss an entire day of calls and sms without knowing... Only when trying to call somebody the dialer says 'Dialing...' and nothing happens. No connection.
A soft reset is needed to get the phone working again.
"
btw, now i'm again trying to turn the device on, it's again stuck. grrr
Hello,
i had a few weeks ago a similar strange behaviour.
After changing the sd-card I had problems to turn the device on. After a hard reset it began to boot but hang.
The I flashed back to original O2 ROM. Then I had a unpredictable behaviour. Somtimes no sound. Sometimes I cound not be called. Sometimes Error message "no sim card". After every reset i had an other error.
Hard reset and flashing was no solution. Removing battery for less than 4 hours has no effect.
Then I wanted to send it back for repair. I took of the battery. The next day I wanted to try a last time and surprise: The device works fine without an error. Its hard to believe, but the removal of the battery for more than 8 hours was the solution.
Now I use it for 5 weeks without a problem.
regards
Andre
It is Happening to my device too!!
It stucks every 2-3 hours!Tried many of the cooked ROMs but nothing.Also tried all the radio roms for 1-2 days.still the same!
It stucks with no particular reason.SOmetimes in s2u2 sometimes when am receiving a call.... etc.
Had the pin problem too for 3-4 times!
I will try your sugestion ANDRE and we will see!
Also i will try flashing the original rom,cid unlock and then flash the cood rom twice!
Fingers crosed....
Andre1210 said:
Its hard to believe, but the removal of the battery for more than 8 hours was the solution.
Now I use it for 5 weeks without a problem.
Click to expand...
Click to collapse
didn't help
happy u
now, i will try to flash back original german o2 rom
I think mine is sorted now, thanks to a new battery.
Installed it on Wednesday and hasn't died/crashed once since then.
I did notice before that the battery was getting warm, and I stuck the handset on the vent of my AC in the car, and this seemed to make the phone more stable.
Got one from Deal Extreme or try the XDA shop.
It worked for me!!
bricked or not?
did my device get bricked?
last friday i wanted to change firmware and during step1-cid unlocking (device should never been cid locked) pda got stucked. So i unplugged it and since then i cannot turn it on or get it into bootloader mode.
the only proof of life is when I take away battery and plugg it to power supply, then the red diod turns on and off for 1/2sec.
any idea what to do?
Vinnie1 said:
I think mine is sorted now, thanks to a new battery.
Installed it on Wednesday and hasn't died/crashed once since then.
I did notice before that the battery was getting warm, and I stuck the handset on the vent of my AC in the car, and this seemed to make the phone more stable.
Got one from Deal Extreme or try the XDA shop.
It worked for me!!
Click to expand...
Click to collapse
I thought it was a battery problem too, but I've 2 batteries and both are died in the same time? I think it's too strange...
My P3300 have this problem from when it is returned from assistence and with original firmware (without other applications).
dude i think u bricked ur device i am sorry to convey such a message!
now its time for CPR go to xda wiki and try the SD flashing get ur device back to life man
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
GiZMoSK said:
did my device get bricked?
last friday i wanted to change firmware and during step1-cid unlocking (device should never been cid locked) pda got stucked. So i unplugged it and since then i cannot turn it on or get it into bootloader mode.
the only proof of life is when I take away battery and plugg it to power supply, then the red diod turns on and off for 1/2sec.
any idea what to do?
Click to expand...
Click to collapse
jahrami said:
dude i think u bricked ur device i am sorry to convey such a message!
now its time for CPR go to xda wiki and try the SD flashing get ur device back to life man
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
Click to expand...
Click to collapse
but i cannot get into bootloader mode so no flashing from SD card or PC
bricked device
so my device ist still dead
is there any possibility to hard flash bootloader (when corrupt)? or the only way is to change the mainboard?
GiZMoSK said:
so my device ist still dead
is there any possibility to hard flash bootloader (when corrupt)? or the only way is to change the mainboard?
Click to expand...
Click to collapse
the good sign are the leds that means you have a very good chance...the guy made the piont...check the wiki
random crashes are often caused by hardware malfunction...sometimes the connection on the motherboard stuck,get broken or make a short-circuit...so check the hardware
i posted the begining of my problem somewhere on monday but cant remember where. so.....
on monday, the screen on my tmobile dash messed up, now the top half of the screen has white horizontal lines covering it.
well, i called tmobile and the phone was still under warrenty, so got a like new phone sent and it arived today. I went about unlocking it and upgrading to wm6.1 like i had on my last phone. started out with all sorts of problems sycning and i had to reinstall active sync and that seemed to fix it. continued installing the upgrade, the dos program runs i press the center button and i get the red blue green screen and i know from before that that normally means it isn't working, so i reboot the phone, re sync, and re do it and get the red green blue screen again and the update program says it can recover and it leads me through a four step process, upplug, pull bat, reboot and do it again, only it reboots into the red green blue screen, wouldnt sync and when i turned it off, i couldnt get it to power back up. no response from the phone at all. pulled battery many times and all.
What are my options? I know that i agreed to the statment and i have no one to blame but my self. is there anything i can do? i have 7 days to return the half working phone, and i have a feeling that because its unlocked and has wm6.1 on it that tmobile is going to charge me what ever it will be. I have 200.00 in credit with um, and i feel that those fees will take away from that, leave me with an un usable phone, and no money to do anything about it !
a brainstorm, could i just tell tmobile that i got the phone that way? or would they see through my lies?
please please please please help!!!
and thanks a ton in advance.
Nick
NJDubois said:
i posted the begining of my problem somewhere on monday but cant remember where. so.....
on monday, the screen on my tmobile dash messed up, now the top half of the screen has white horizontal lines covering it.
well, i called tmobile and the phone was still under warrenty, so got a like new phone sent and it arived today. I went about unlocking it and upgrading to wm6.1 like i had on my last phone. started out with all sorts of problems sycning and i had to reinstall active sync and that seemed to fix it. continued installing the upgrade, the dos program runs i press the center button and i get the red blue green screen and i know from before that that normally means it isn't working, so i reboot the phone, re sync, and re do it and get the red green blue screen again and the update program says it can recover and it leads me through a four step process, upplug, pull bat, reboot and do it again, only it reboots into the red green blue screen, wouldnt sync and when i turned it off, i couldnt get it to power back up. no response from the phone at all. pulled battery many times and all.
What are my options? I know that i agreed to the statment and i have no one to blame but my self. is there anything i can do? i have 7 days to return the half working phone, and i have a feeling that because its unlocked and has wm6.1 on it that tmobile is going to charge me what ever it will be. I have 200.00 in credit with um, and i feel that those fees will take away from that, leave me with an un usable phone, and no money to do anything about it !
a brainstorm, could i just tell tmobile that i got the phone that way? or would they see through my lies?
please please please please help!!!
and thanks a ton in advance.
Nick
Click to expand...
Click to collapse
Okay do this, make sure the phone is off and hold the camera button down for about 5 seconds... this button is located to the right of the keyboard. While still holding it down plug in the phone to the usb and now you should see a tri-colored screen come up. Now you can load the original rom the phone came with... The official roms could be found in the link below... called "official roms" and just download the t-mobile rom... and now you can flash your phone with the original rom...
stonersayswhat?
gixxum said:
stonersayswhat?
Click to expand...
Click to collapse
quis-ego....
anyone seen the other half of my thought from the other night? anyone?
Ok, I had found a forum post saying to hold down the SYM button, but couldn't get it working untill I read your reply. Much thanks, the phone is on, and giving me the red green blue screen. I hear the windows alert saying a USB device is plugged in, but active sync wont pick it up. So I'll post about it here, and while I dig through the internet trying to find my cure, I will hope that someone will know what my next step is.
Much much thanks jdoggraz! At least now I know my phone isn't completely dead!
Nick
jdoggraz already told you what to do. YUou do not have to wait for active sync to pick the phone. Just run the exe for the orginal rom.
I have tried to do a hard reset.
Hold the 2 softkeys down(the "-" on each end) for a few seconds, hot the power button down for 2 seconds and then hold the 2 softkeys down and wiat, but nothing happens. Donno why, but may be not being able to hard reset is a clue to whats wrong.
[EDIT]
I have found something about a program called Mtty.exe, and also a UNI_ExitBootLoader But I get a "un able to connect to usb" error with both programs when I try to connect. But, once again, every time I plug the phone into the computer I hear the alert saying a usb device has been attached??
[Another Edit]
I just noticed in Device Manager, under Window CE USB Devices, that my Smartphone USB Sycn Has that nasty Yellow explanation mark next to it.
This device cannot start. (Code 10)
Click Troubleshoot to start the troubleshooter for this device.
?
NJDubois said:
I have tried to do a hard reset.
Hold the 2 softkeys down(the "-" on each end) for a few seconds, hot the power button down for 2 seconds and then hold the 2 softkeys down and wiat, but nothing happens. Donno why, but may be not being able to hard reset is a clue to whats wrong.
Click to expand...
Click to collapse
why are you resetting it? you were at the bootloader screen in your last post...right where you needed to be. now you are 2 steps back?
Sorry guys, I guess I wasn't getting a refreshed look at the forum post, and I didn't see any other posts. I went back to what I was told to do in the first place.
I first tried
1.33.422.1 (Worldwide English, WM6)
1.27.405.1 (Worldwide English, WM6)
With both I get:
ERROR [224] : INVALID MODEL ID
This update utility cannot be used for your smartphone. Please check your Update Utility.
And in the lower right there is a string of characters that is different every time.
What am I doing wrong? I'm so frustrated. I followed your instructions =(
[EDIT] OMG I am an idiot, ignore this post. If I wasn't so beat I might have scrolled down and noticed the tmobile DASH!!!!!!!!!!!!!!
NJDubois said:
Sorry guys, I guess I wasn't getting a refreshed look at the forum post, and I didn't see any other posts. I went back to what I was told to do in the first place.
I first tried
1.33.422.1 (Worldwide English, WM6)
1.27.405.1 (Worldwide English, WM6)
With both I get:
ERROR [224] : INVALID MODEL ID
This update utility cannot be used for your smartphone. Please check your Update Utility.
And in the lower right there is a string of characters that is different every time.
What am I doing wrong? I'm so frustrated. I followed your instructions =(
[EDIT] OMG I am an idiot, ignore this post. If I wasn't so beat I might have scrolled down and noticed the tmobile DASH!!!!!!!!!!!!!!
Click to expand...
Click to collapse
pass the hookah brother..i wanna hang out in your world
puff, puff, give... man!....you're [email protected]#ing up the rotation!
An update.
I have gotten wm5 installed and working on my phone. I can't for the life of me get the 6.1 update to work. I get the agreement, press the center button and it goes back to the OS, the phone then locks up, and I have to restart it to re sycn.
This is very time consuming! The phone takes for ever to start. I also want to note that I upgraded my last dash with little problems, but this dash has been nothing but a head ache. WHY?!?!? I am not looking forward to being stuck with this phone.
Thanks everyone, for all the help. I went a little off course last night, I was falling asleep trying to get this thing working.
puff puff pass
nick
[EDIT] Why wont the screen go almost white after i click the middle button?!?!?!?!?
It works, YAY!!
Thank you soooo freaking much, everyone!
NJDubois said:
It works, YAY!!
Thank you soooo freaking much, everyone!
Click to expand...
Click to collapse
No problem, so what exactly did you end up doing?
damn! it's "cashed"!
pudgedaddy said:
damn! it's "cashed"!
Click to expand...
Click to collapse
hahaha
So guys I've read every instruction carefully, and decided to install unsigned HardSPL on my Diamond.
What happened was that by the time I clicked 'yes' to run enterbootloader.exe on the phone, the PC has already displayed some error message about not being able to reach the phone, with an 'exit' button as the only possibility.
My phone is now hooked up to the PC, displays a black screen (with backlight on), but it seems that none of the processes related to HardSPL are running on my PC. Its been well past 10 minutes.
What do I do? Simply unplug the thing and push the reset button? Or has harm already been done? I truly hope not, since my PC hasnt uploaded a bit of data to the phone.
Well I got impatient and just pushed the damn reset button and it seems everything is in working order. Did I soil my pants. Anyway I think I'm gonna give up flashing as I see lots of people on here who followed instructions yet bricked their phones.
Hi Caius
Help can sometimes take a while before being answered.
Don't expect someone to answer your question within 10 minutes and then just drop the entire issue.
Now, one of the things I'm nissing in your story, is did you hook up with active sync?
and which file did you use to flash your phone?
otherwise, if you don't feel comfortable flashing your phone, don't.
your phone should be fun to have, and not be stress related.
(although I remember the rush I had the first time I flashed, fun fun fun)
If you look at the edit time, you can see it wasn't 10 minutes but 30
Anyway, yes I did hook up with active sync. Nevertheless, I'm not even sure if my phone is a CDMA or GSM one - I've heard that if I have a SIM card its gotta be GSM, but wikipedia says CDMA phones use a CSIM as well :S
Hey guys, i just got a new T-Mobile Dash and it's started acting up from day 2. Turned it on today and it doesn't work, it doesn't get past the Windows Mobile screen (from what i've seen this looks like a fairly common issue). After reading around i've tried to flash to numerous roms but only 2 of the official t-mobile roms have worked (others gave error 270, wrong vendor, wrong device, etc) but still the phone doesn't get past that screen. I've tried to do the hard-reset trick a bunch of times and still no go, any clues? Thank you.
hacktek said:
Hey guys, i just got a new T-Mobile Dash and it's started acting up from day 2. Turned it on today and it doesn't work, it doesn't get past the Windows Mobile screen (from what i've seen this looks like a fairly common issue). After reading around i've tried to flash to numerous roms but only 2 of the official t-mobile roms have worked (others gave error 270, wrong vendor, wrong device, etc) but still the phone doesn't get past that screen. I've tried to do the hard-reset trick a bunch of times and still no go, any clues? Thank you.
Click to expand...
Click to collapse
Take out the memory card and try to boot her up. If that does not work.. call T-Mo and get a new one
To get past the error 270, download the SDA Unlock app. That should get you past the error there. As for not getting past the Windows screen, I had that problem too. You should be able to get it working by hooking it up to the charger. I found that my Dash was not reading the battery as having a charge. I am not sure if I have solved the overall problem yet but, just in case, you might avoid using the USB as a charger and go with the wall charger. Just keep it on the USB long enough to sync and unplug.
Hope that helps
hacktek said:
Hey guys, i just got a new T-Mobile Dash and it's started acting up from day 2. Turned it on today and it doesn't work, it doesn't get past the Windows Mobile screen (from what i've seen this looks like a fairly common issue). After reading around i've tried to flash to numerous roms but only 2 of the official t-mobile roms have worked (others gave error 270, wrong vendor, wrong device, etc) but still the phone doesn't get past that screen. I've tried to do the hard-reset trick a bunch of times and still no go, any clues? Thank you.
Click to expand...
Click to collapse
do a hard reset hold da 2 soft keys and press the on button keep holdin da soft keys until u see a screen asking u do u want to do a hard reset hope dat works
Thanks for the responses guys but i've already tried all that. The only thing i haven't been able to try is do a hard reset with the wall charger plugged in, for some reason it doesn't matter how many times i do the steps it never shows me the black screen. I might be on the same boat as you because the battery i got with the phone is some cheap counterfeit chinese crap. I'll keep trying to get to the black screen with the phone plugged in but any other help would be greatly appreciated.
Btw, i can't do anything with T-Mobile because this is an unlocked phone i got somewhere else and can't return it so i'm stuck trying to make it work.
Check sticky to make sure doing correctly
Hard-Reset & Bootloader there is 2 x options there.
I was doing it right.
So after a million retries i got the phone to boot and do the cold boot thing. Then, i did the usual steps for putting a newer rom with WM6.1 on it (RUU_Excalibur_WM61_Kavana_080408_WWE). It worked, rebooted and went into the home menu, i thought i had brought it back from the dead until i inserted the sim. I got the sim failure message and when i pressed done it crashed. Now it won't go into the home menu no matter if the sim is inserted or not. Already tried to see if the sim was making good contact by putting pressure on it, no change.
This is too frustrating.
Ok so i've semi gotten it to work by booting it up without a sim, turning flight mode on, inserting the sim and then turning flight mode off. I get asked for my pin, the phone registers and i can make/receive calls. The problem is that a) it eventually loses the connection and b) i don't want to be doing this every time i turn the phone on.
Any ideas?
New here. First let me say thank you to all the people who made it possible throuth tutorials, on this site, to root my phone and learn how to change all kinds of very cool options on it.. ie roms.
My question is this... . . I updated the last update and went through the process yesterday of rooting through SteelH's post. Worked great all is well. I have one issue although. When I plug my usb cable in and do either a sync or charge/debug method and unplug, my phone does not turn the led or usb symbol off, instead it seems to keep looking for htc sync or charging to thin air. I eventually have to turn my phone off and then on to get that to stop.
Secondly.. . Why is it that sprint navigation starts in the background when i make a phone call or check my voicemail? I know because I use advanced task killer and every time check the mail or make a call, the process is running.
I went through the shell and deleted a bunch of stupid stock apps I no longer want and I can remove the sprint navi, but im just curious. Thanks a ton.
Hmmm, curious indeed. Have you flashed a new Rom since you flashed the pcimg one?
I have tried three different roms and still no change. I can live with it, just annoying to reboot every time i connect to the comp.