hard reset touch pro2-please help-i cant do it - Touch Pro2, Tilt 2 Windows Mobile General

hello to you all all the member here
i buy htc touch pro2 from us 2 weeks ago,and i install hebrew program into it.
after i install it, it ask me to make soft reset then i did it and after that all i see it black screen with the word HTC on it.
its all i can see now. i was trying to make again soft reset maybe it help but nothing is moving there.
i was trying to make hard reset by presing there and all i see is 4 COLORS AND IT SAID DOWN THERE THE WORD SERIAL and there it stop.as i can know it must move to another screen to ask me if i want to delet and then press volum up then he make the hard reset but he stuck on the screen where is the 4 color.
i realy dont know what to do now.
please, if some one know what to do please help me with it.i realy love this htc pro2.its realy beautiful.
its my first time sending here anything and asking for help.
please help me !!!!!
yours

read the wiki
all that info is in the wiki, but here goes; with the phone OFF press and hold the send and end buttons then press the power button. follow on screen instructions

i just want to make sure you get what i ask
hello members all
i know the things about hard reset, im asking about what i have now in my htc.why i cant do hard reset?
for now i see in my phone the word HTC ON BLACK SCREEN.
i press to make hard reset but not responding anything.
even i cant connect to pc with the phone.
when i make soft reset i see same word again HTC.
ALL THAT HAPPEN WHEN I INSTALL THE HEBREW FILE THAT CALL PARAGON.
so what shell i do next ?
i cant put new rom , i cant make hard reset, i cant connect to pc.
and i have this phone only for 2 weeks.
all i see lots of people here same problem with TP2 to make hard reset.
is that the problem with that htc or what ?
yours
prince !!!!!!!!

1. While the HTC Touch Pro 2 is off, press and hold Talk/Send, End and Power until you see a message on the screen about deleting all data.
2. Release the buttons after the message appears.
3. Press the Volume Up button.

soft reset your phone, then turn it off and try hard reseting again

Remove the battery first to power it off (if that wasn't clear), then replace the battery and hold in send/end while pressing the power button.

Related

Phone won't boot up

I flashed Hard SPL 1.34 then upgraded the radio to 25.05 then put on Bepe's 0.95 ROM
It worked for a while, then started to crash and needed to press the reset button to boot it up.
Now it won't move from the Touch Diamond startup screen when I boot it up, then turns off. Can't hard reset, and can't enter bootloader.
Any ideas? I just suddenly did this, also, it doesn't have the original vendor ROM on it so if I send it back, what's the chances of them getting into it and then saying a big FO because I messed with it?
Antimus said:
It worked for a while, then started to crash and needed to press the reset button to boot it up.
Now it won't move from the Touch Diamond startup screen when I boot it up, then turns off. Can't hard reset, and can't enter bootloader.
Any ideas? I just suddenly did this, also, it doesn't have the original vendor ROM on it so if I send it back, what's the chances of them getting into it and then saying a big FO because I messed with it?
Click to expand...
Click to collapse
What happens when you try to enter bootloader mode? Have you tried removing the battery for a while?
bootloader is volume down and reset yes?
Antimus said:
bootloader is volume down and reset yes?
Click to expand...
Click to collapse
Yes, korrect
diddly squat, not even any ROM id's coming up on boot screen. I think it's bricked
Hard reset is volume down + enter (round key) and red reset button. Keep down the first two until you see the reset screen
Antimus said:
diddly squat, not even any ROM id's coming up on boot screen. I think it's bricked
Click to expand...
Click to collapse
Can you be a little more descriptive? What exactly happens? Does the phone reset at all?
Did you hold volume down for a few seconds? Just pressing it while you hit the reset button is not enough. You need to hold it down until the tri-color bootloader appears. That's usually around 5 seconds.
Edit:
Clarification: You press volume down and hold it. Then you shortly push down the reset button with the stylus, while still holding the volume down button. You can release the volume down button after the tri-color screen appears. (or after 10 seconds if it's really not coming up)
Should it come up, you can use the chance to flash another ROM. If that's giving you trouble, see the link in my signature.
Ok, here's what happens
If I press the power button, it vibrates, Touch Diamond comes up, no ROM info, stays for a few seconds, disappears, phone is then off again.
Holding volume down, pressing reset button, nothing happens, phone doesn't power on, volume down held for 10 seconds, nothing happens
Holding volume down and action button, then pressing reset button, again nothing happens at all.
I successfully hard resetted the phone with the official ROM, but since installing Bepe's 0.95 I hadn't attempted a hard reset, but I had rebooted the phone successfully before this problem occured
Okay, in the off state the reset button will not function.
What you could try is turning it on and immediately afterwards follow the bootloder-procedure.
Also I did a quick search. The following threads might or might not be related and help you (I didn't read them, too late for me tonight):
http://forum.xda-developers.com/showthread.php?t=406163
http://forum.xda-developers.com/showthread.php?t=267383
http://forum.xda-developers.com/showthread.php?t=292968
http://forum.xda-developers.com/showthread.php?p=1878570
http://forum.xda-developers.com/showthread.php?t=316190
http://forum.xda-developers.com/showthread.php?t=307378
I realize they're for different phones, but that might not make such a big difference in this case...
also, can you confirm that you successfully flashed hard-spl before this? as in, you manually went to bootloader and saw that it had changed to hard spl?
Try this....
might seem stupid but your phone is also acting as it would with a 99% flat battery........phone just starts then dies.......
Stupid question......put it on charge for a couple hours...you never know....it might be the problem you have
Well I came to start it up this morning after leaving it on a shelf all night with distain and it booted up fine.
So I'm going to flash the official ROM, and other stuff back to factory and send it back. there's obviously something wrong with it somewhere.
Thanks for all the help guys, let's hope my next diamond is a bit more well behaved.
phone does not boot up
Hi, i got a prob with my phone, when i power it on it gives me that display with the 4 colors(red,green,blue and white), i have tried hard reset but it does not help, can anyone assist.

[TRBL]My diamond hangs before booting

If someone could help me with the following:
I tried to flash dutty's new rom, which got me an error in the update utility (cant really reproduce it).
Then I got a rainbow screen, and I tried to flash a differt hard spl.
Now my Diamond hangs in the black "TOUCH diamond" screen, with some red text about R,G,D in the bottom.
Please help me, dunno what to do.
I have the same trouble.
Is there a way to boot the phone to the color screen so i can reflash an image ?
/Edit:
I found the answer on the forum
rameses said:
I had to hard reset my Diamond a few days ago.
Press and hold volume down and the action key,
press and hold for a few seconds soft reset button with the stylus (while still holding volume down and action),
release soft reset button but keep the others pressed until the message appears on the screen.
Once the message appears you either press volume up to hard reset and leave internal storage intact or volume down to hard reset and clear internal storage.
If you get the timing wrong the phone will just soft reset and you will need to try again. It took me about six goes to get it right.
Click to expand...
Click to collapse
know what you are doing!!
Brick Alert.
People before flashing, updating radio or doing something fancy, read the tutorials, follow them step by step, if any doubt arise do some research. If not ask someone on the community.
We are all getting tired of answering these kind of question because there are a lot of how-to's and tutorials. If you just go rush flashing your device you might brick it rendering your warranty void.
So dont risk your expensive device and do some research.
Best Regards and good luck.
By the way, your device is not dead, so dont worry.

HARD RESET RHODIUM, Touch Pro 2

FYI. Here is how to Hard Reset our new toys .
To perform a hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
"This operation will delete all your personal data, and reset all settings to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel."
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
You'll need it ))
Just asking but isnt going threw the settings and memory clear then it will tell you to put in "1234" to confirm it the same? Thats what i did and it restored it to all factory settings or does this way do more?
yeah, you can hard reset that way... but someday you'll need to hard reset the hardware way.... ie: after flash cooked rom, when the "touch here bla...bla..." message appear, you'll want to hard reset straight away... much faster than setup, and then hard reset later...
@doublecheese: nice info... thanks..
While I was trying new programs to my TP2 , the phone just hang, even after soft reset, it was just hanging on the opening screen so the phone never could start, so I had no chance but to Hard Reset the phone.
So you'll need it
Oh ok gotcha, thanks for the tip
do you mean press and hold the "pick up" and the "hang up" and the power button?? beacause its not clear for me?
doublecheese said:
FYI. Here is how to Hard Reset our new toys .
To perform a hard reset
1. With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see this message on the screen.
"This operation will delete all your personal data, and reset all settings to manufacturer default. Press VolUp to restore manufacturer default, or press other keys to cancel."
2. Release the TALK/SEND, END and POWER buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
You'll need it ))
Click to expand...
Click to collapse
ok all done
bowow said:
do you mean press and hold the "pick up" and the "hang up" and the power button?? beacause its not clear for me?
Click to expand...
Click to collapse
Yes, that is wat he means ;-)
Will a hard reset replace the core files, i.e the bluetooth ones that TomTom has corrupted? As I've tried using someone elses and no dice
tigermain said:
Will a hard reset replace the core files, i.e the bluetooth ones that TomTom has corrupted? As I've tried using someone elses and no dice
Click to expand...
Click to collapse
Hard Reset will put the phone back to how you got it (or if you've flashed a ROM, to how it was just after you flashed a ROM).
So, Yes
Dave
in soft reset whats going to happened?
raffstyle said:
in soft reset whats going to happened?
Click to expand...
Click to collapse
in soft reset the phone will only turn off and on..
just like if u restart ur computer..
u wont loose anything.
Is there any reason why resetting wont work? I tried it several times. With the send/end/power combo and also with vol+/vol-/power combo. Neither of these combinations worked. It's non branded TP2 and only 2 weeks old.
here...
http://wiki.xda-developers.com/index.php?pagename=HTC_Rhodium/Resets
thx a lot!
btw, anybody know, where i can get firmware update for my htc touch pro2?
revolct said:
thx a lot!
btw, anybody know, where i can get firmware update for my htc touch pro2?
Click to expand...
Click to collapse
Here :
http://www.htc.com/uk/supportdownloadlist.aspx?p_id=250&act=sd&cat=all
But since HSPL is out thanks to Olinex, you can upload many new custom cookes roms which are available for the Rhodium.
Am I doing something wrong? I never get the confirmation for a hard reset. I have held the green, red and reset button at the top through a whole power cycle and no dice. I also tried just the green and red buttons, what is going on?
unorthodoxx said:
Am I doing something wrong? I never get the confirmation for a hard reset. I have held the green, red and reset button at the top through a whole power cycle and no dice. I also tried just the green and red buttons, what is going on?
Click to expand...
Click to collapse
I think a Verizon TP2 has a different key combination.
Try this:
- Power off the phone using the 'end' key.
- Hold 'volume down' and 'send', the press 'end' till you see blue text. Follow hard reset prompts.
Thanks, I will keep that in mind for next time fore I have already used the clear programs avenue.
Awesome! Thanks for the info.

CE-Star wm2003 version installed on Touch HD ended in screen lockout !

Hi Guyz, Just bought a Touch HD and 1st thing i did was configure a 4 digit password. Since i live in china and Chinese for texting, i went on to try to install a old version of CE-Star (wm2003) on it, installation went fine, finally was prompted to do soft-reset, i did so, and then things went haywire, after coming out of reset the device diasplayed the initial password screen came up, realized that i cannot type in screen (totally un-responsive) and nor clicking on below 4 hardware butons causes any effect. I cannot enter into my device and hence cant do anything, stuck. Both Soft-reset nor even the Hard-reset surprisingly does not work (at wits end to get out of this dilemma, pls help). Pls help to resolve. Thanks.
if hard reset didn't work i think that this means that you have a faulty touch screen!
but i think you have not done Hard reset right,
do the following,
turn off the device
hold down vol up & vol down
press and release (only single click) the power button and wait for the instructions on the screen.
follow the instructions on screen untill the phone reboots.
i hope this will help

ATT TILT 2 owned since released stuck in Boot Screen

I have a Stock TILT 2 (TP 2) never flashed running basic programs Mobile Shell never had any issues with it, haven't installed new software in a few weeks , but I soft resetted it this morning and it keeps getting stuck in the boot screen. when first turned on it will run through boot screen then load screen for a millisecond then back to boot screen and never advances again , I've tried battery out sim card out Sd card out everything, even tried hard reset , but wont allow me to hard reset with front buttons and power, is there another way to hard reset , is it possible my phone just bricked for no reason ? thanks for any help ?
have you tried to do a hard reset via the pc? the original rom is on the htc website so you can try useing the exe file there. there is also an updated rom you can try to flash there. hope that helps
You might try sending it to the bootloader screen and reflashing. I don't know if it will work, but I thought it might be worth the effort.
I did notice that HTC removed the original shipped ROM for the Tilt2. I'm sure it is floating around here somewhere. If not, I have it and can send it to you when I get home.
Thanks I have original rom and just released wont work.
dod you see anythign on teh screen? if you do, then hard reset may fix it.
Power off your phone (or take teh battery out). Then press and hold teh call and hang up button while press teh power button. it will enter the hard reset mode. (remember hard reset will erase all the info on the phone and rever tot the stock setting).
jcterry said:
I did notice that HTC removed the original shipped ROM for the Tilt2.
Click to expand...
Click to collapse
wow, thank god i dl'd it when i dl'd the updated rom... and they still have the image of the old rom right beside it... lol
as for op, you can try to enter the bootloader with the following steps
Remove the back cover from the phone.
Hold the Volume Down button.
Use the stylus to press the reset hole.
Or if the device was powered off, press the power button whilst holding down the Volume Down button.
and try to flash from there
hope that helps again

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