Develop Bugs

My universal is a brick!

Hello everyone, my first experience of upgrading the firmware is sadly failed and now my beloved m5000 is only a beautiful paperweight!!!
No key combination could start the bootloader nor soft or hard reset works.
When I connect it to mains charger, the right led goes red for few seconds and then goes off...
In the service manual I have read that this signal means hardware failure but because the fault is the consequence of a failed upgrade I don't thing that it is really broken.
I already tried to contact htc and orange for repairing but in Italy where I live it seems that the warranty isn't valid and services are very scarce.
Someone have an hint?
Thanks.

Try to do a hard reset, many manage to get that white screen.

Thank you for the suggestion but it doesn't work The phone is completely dead, except for the red led. Any key combination including hard reset simply doesn't work.
I suspect that the only way to resurrect it is to reflash using a jtag interface.
But unluckily I don't own the pinout!!!

take a look here: http://wiki.xda-developers.com/index.php?pagename=Instructions for those stuck on Boot Screen for instructions on how to use the mtty utility to bring your device "back to life"
There's additional information on the mtty utility in this thread: http://forum.xda-developers.com/showthread.php?t=259003
hope this helps

If you are on the bootloader menu...
Try to flash again a complete rom + extended rom + Radio
SOmetimes it can work again

sigh... thanks to everyone but I can't reach the bootloader menu: the uni is bricked!
My only hope is to find the jtag pinout...

Try holding down Light + power for at least 5sec. and while still pressing, do a soft reset.
If you dont go to BootLoader then try to increase the Hold down Light + Power some more.
This worked for me, could again get it active on usb and ran my original rom upgrade while it was in BootLoader mode.
If that dossent work, try the bootloader upgrade version at
http://wiki.xda-developers.com/inde...tion On How To Upgrade with Bootloader method
You can do the same with the two - - buttons, holding for more than 5sec. then soft reset. Should bring up the Reset with 0 or X to cancel.
But it just reverted to a brick every time for me with this.

BTW. do this with USB or Power Cable plugged in!!

another possibility is that your battery is low enough not to allow booting but is still able to light up the LED. it happened to me a few times that i was thinking it was completely gone and it was just low bat. remember that if you have a non booting device it may not even charge the battery anymore so you'd better ask a friend to lend you a charged one, just to be sure.
cheers!

Ill Buy The Brick!
au$200.00 in your paypal account upon a sale +50 to Australia.
Let me know...
Simon

Still Charging
I have 2 wizards and a universal... By mistake, i have tried to upgrade the G3 wizard but pluged the G4!!!!!...... So now i have abricked G4 wizard. Now when i plug the G4 it does NOTHING, it is completly dead, BUT is still charging the Battery!!!! I am sure of this because i have tested the battery in the other device.. So try the same on universal plug it in and wait a few hours it may charge the battery.

anyway, if you can't unbrick it, do me me know if u're selling it.
need some spare parts.

Suggestion
What you can also try is remove Activesync from your desktop, Restart your desktop, install Activesync again and connect your device.
It's word a try! Has something to with rapi.dll!
Cheers...
Leo

My failure...
Hello everyone, I've tried all yours suggestion one by one and step by step but without success.
My last chance to not consider this phone a complete loss is to sell it as spares/repair...
Does someone is interested?
P.S.: notwithstanding the phone is bricked it still charge the battery

Try holding the the two - softkeyes for longer/shorter time before you softreset while still holding them down.
Also try different intervals with the softbuttons while holding the Power + Light down, also with soft+Light & soft+power & power+light
all with different intervals.
Look closely at the screen after each try, to se if it goes to bootloader mode.
And remove SD card and Sim also.

I Hate Bootloader!
I have tried ALL of these power+light+reset suggestions and I STILL can't get into the damn bootloader menu! I just gave up and rip apart my JasJar every time I want to update it. For some reason the only way I can access this menu is by pulling the main battery and disconnecting the smaller(watch battery) one in the upper right hand corner and letting it sit for a couple of hours.
Come to think of it, when I use even the factory updates I don't even get a report on the update screen telling me what my current config is! So then I hit update anyway, the unit turns off, I lose my USB connection, it no longer charges, and I have to take the battery out. Almost like the PROGRAM can't even get it into the loader! This is probably how I learned to just yank the batteries when I want to upload.
Unless there is something different because I have an earlier model... I have no clue. Does the unit need to be running or something when I do this? I think this is a fairly elementary task but it just doesn't work. Has this happened to anyone else?
Yes, all my buttons are in working order = )
BTW after my last tear-down I have -
Bootloader: 1.01
Rom version: Ivan-2.60.00WWE
Rom date: 12/20/06
Radio version:1.14.00
ExtRom version: Modified

http://forum.xda-developers.com/showthread.php?t=247440&page=14 I think someone already suggested this, but just in case...

No chances
Well, today I've verified my battery and it works like a charm in the uni of a friend. Then the last possibility is gone.
Someone knows how to go ahead any further?

My Universal Dead . Please help...

Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou

quou2006 said:
Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
Click to expand...
Click to collapse
Please try to enter the bootloader mode in a bright room as it is very difficult to see in poorly lit environment. Till you enter the bootloader mode your device will not be recognised. Perhaps one of the three keys is getting released..the light button is the usual culprit. Once you are in the bootloader you can reflash.

Thank d_ranade for your answer.
I am sure the screen is 'all black' and I've tried to press the buttons several times.
I think the main problem now is how to enter the Bootloader.

I sometimes find it takes several goes to get into Bootloader mode. If not, have you tried a hard reset?

I've tried whatever i can do. Hard reset is useless too.

quou2006 said:
Hi,
My Universal fail to power on.
It do not enter boot loader with light + power + reset and show no signs of life. Batteries are both new and tested in other working units.
When connected to USB, PC reports "USB device not recognised"
I had ROMS flashed but failed at 99%. When reset the units did not power on or showed any signs of life.
It had been working fine up until the unsucssesful flash update.
I would like to be able to use it for work .
Please either post replies here or email me [email protected]
Your time and efforts will be greatly appreciated.
Regards,
quou
Click to expand...
Click to collapse
I have sent you a pm, it should help you.
-Jwrightmcps

Thank Jwrightmcps for your help, but i can not enter the Bootloader ,so can not use mtty to do more.

Unable to start/see bootloader
I seem to have the same problem with my upgraded universal which was working fine for about ten days. Then I installed TomTom on it and again it was all working that evening.
Then, when I turned it on the screen went blank (white), so I re-flashed it, but, part way through the screen went black, so I left it connected for further hour and nothing. I have since been unable to get it to do anything, it is not recognised by activesynch, it will not charge (either from the mains or the USB on either of the batteries) nor will it turn on or respond in any way.
I have unset ‘allow usb connections’. I have tried solidly for +/-10 minutes doing the backlight + on/off button and reset bit - repeatedly, with my wife helping to ensure all buttons were being pressed. All I got was a message from MicroSoft telling me that ‘One of the USB devices attached to this computer has malfunctioned and Windows does not recognize it’. The only positive thing is that every time I do it and depress the reset, the red LED flashes (provided I leave the USB cable in) but at no point have either of us been able to see any writing on the screen.
Any guidance (apart from where to take it for recycling) would be welcome…

It happened to me several times too. Even in the old ROMS. But had learned many things out of it. I removed the battery. Wait for several seconds or maybe minute before placing it back. And after placing it back wait again for some time before doing the "power + light + reset" (bootloader). At some point when I am in the bootloader mode already and reflashing, connected to the PC already, the screen went blank again. So I'm sure that something went wrong again. I repeated the procedure again (removing battery, placing it back etc...) and the reflashing continued. It takes patience (maybe).
After having experienced this so many times, I'm beginning to assume that it is not because the battery is "bad" or there is a problem on the ROM being reflashed. It is on how it (the battery) is connected to the unit. The reason why it does not turn on, charge even if connected to the charger, does not hard reset, does not react to anything... I just don't know.
One thing more, the procedure I said above sometimes does not work at once. But at least I managed to "resurrect" my device several times.
This I am sure, it is not in the ROM that is being flashed or the update...
Hope this helps,
Lelen

lelen, Thanks for your assistance. I tried last night, but it still could not enter the bootloader mode...

I have the same problem =( and i don't know what to do, someone told me that i have to change motherbord to resolve this problem, i hope there are some other solutions.

Dead Uni
I too had this problem. With the device not responding at all and not able to enter bootloader stops mtty from working.
Only way i could get it to work was to take it to an O2 shop to send it away for repair (luckily the O2 XDA range has a 2 year warranty and because its completely dead they cant tell the OS has been modified).
Unfortunatly like the previous post i think it can only be fixed by replacing the mainboard.

Hi all, i found this thread http://forum.xda-developers.com/showthread.php?t=291097&page=6
so many people have the same problem , and nobody found a solution? i can't believe that on all this universals died motherboard, and there is no way to fix it with some special cable or some programm.

yes,i post the last reply of the thread you mentioned above, but nobody can resolve it.

I recommend you remove the battery and leave it over night. Put the battery back on, ensure it is properly mouted and try booting it.
It worked for some, no idea why though. I'm actually suspecting a bad battery mounting, which results in the motherboard unable to detect a battery is iserted, thus refusing to boot.

finally managed to get mine fixed, mine was out of warranty too and sent it off to carphone warehouse express service, took 3 weeks but was fixed with a standard chargeable repair charge of £40

I have a somewhat similar problem but not from upgrading. I accidentally dropped the device after a successful upgrade and the screen got damaged. Someone picked it up, opened it and noticed it was on even though the screen was damaged, and then closed it back. By the time I got it back it was dead and could not come on again. I have since replaced the damaged screen, but the device will not come on and cannot enter bootloader either. The device get warm if the battery is left on.

coolbeans252 said:
finally managed to get mine fixed, mine was out of warranty too and sent it off to carphone warehouse express service, took 3 weeks but was fixed with a standard chargeable repair charge of £40
Click to expand...
Click to collapse
i guess thats what i will have to end up doing
anyone goten repairs done in north america?
( i live in western canada)

got the same problem
sofene said:
I have a somewhat similar problem but not from upgrading. I accidentally dropped the device after a successful upgrade and the screen got damaged. Someone picked it up, opened it and noticed it was on even though the screen was damaged, and then closed it back. By the time I got it back it was dead and could not come on again. I have since replaced the damaged screen, but the device will not come on and cannot enter bootloader either. The device get warm if the battery is left on.
Click to expand...
Click to collapse
hi..please let me know if your device is fixed and how you managed to fix it. my email id is [email protected]

http://forum.xda-developers.com/show...6&postcount=52

Busted Standby button

hi everyone
ive seen quite a few busted/malfunctioning standby button posts but none have had any proper answer other than to open the device and clear the dust.
ive done exactly that- opened up the device, blew off all the dust. but no help.
on closer inspection i realised that the legs of the standby button had actually come OFF the circuit board.
now..i could probably take it into a mobile shop and have it fixed. but i wonder if there is any software out there that could possibly simulate a Standby Button press?
this would be especially useful for flashing ROMs..

i am sorry but i can't figure out, how it should work. if it was some sort of cab and you "pressed standby" once, how would you wake up the device, you can test that with pshutxp. plus, the program would of course not be accessable when turned of or for reset. when reflashing the device, the prog would be gone anyway. if there was a remote program to control via pc, same thing, when your device is in standby, there is no pc connection, and again, no way to do it, while not being sync with AS. so the only actual access to that function is the hardware button itself, so instead of trying to substitute it, you should probably go get it fixed or order spare parts, or an entirely new device, which is probably the cheapest.
greetz
Chef_Tony

thanks for the reply
well i just need to press it once :S
to flash a new ROM
after that i can then reinstall the app (if it exists) to do any hard resets thereafter i guess......

zes, and that is the problem, in that situation, trying to start the bootloader, and also after flashing for the hard reset, you don't have any external access to the functions or to any programs on your device (since at that moment there are none, quite redundant). the one and only option to give the device the power buttons impulse, is the power button.
also i guess you're aware of the fact that upgrading your rom does not solve nor avoid your problem, you will still have no key lock, drain incredibly much standby time and once the device shuts off, you need to soft reset it to restart. if the button in physically broken, it needs to be physically repaired or your problem will not be solved.
http://mikechannon.net/PDF Manuals/HTC Blue Angel Service Manual.pdf
that is the ba's service manual, in which you can find the exact process on how to change the power button, and if you don't have spare parts, you could get inspired on how to substitute one...
also, maybe posting a photo of the damage to your button could make people who went through the same be able to advise you exactly, since all my experience in the hardware section of the ba is purely theretical.
greetz
Chef_Tony

hi tony
thanks.
after the flash i can still access the clear reg hive thing by holding record and cam button..
that should be all i need.
as for waking the phone, i can set it not to disable other buttons while on standby, so i can wake it with Call/End buttons.
and then with that, i can use s2cu to software lock the device to avoid accidental presses.
but you're right, nothing better than getting it fixed physically.
i GUESS itll just require resoldering the little switch back on, as the damage is that 2 of its pins have left the circuitboard. i dont have the tools to do a small and precise soldering job so..
ill try to take a pic too and post one later

well i dug deeper...
seems that there is a 'Enterbl.exe' thats supposed to be related to enterin the bootloader without having to do all the hardware keypresses.
I've not yet had luck with this...dont know which 'version' i need..
so perhaps to rephrase my question:
is there an alternative way to enter the bootloader mode on the blue angel?
similar to the Wizard Service Tool (which i also tried out of desperation, though all it does is blink the BA's screen)

Is my i780 TOTALLY dead?

After applying a 6.5 ROM and trying to revert back (with SPB Backup file) to 6.1 the phone went dead
I mean totally black with no lights - nothing, cannot be turned on.
I recharged the battery, tried all sync cables ... but without success
Is it garbage time? or...can be saved somehow?

You can't revert back to wm6.1 using a backup. You need to flash a wm6.1 rom.

ilMessia said:
You can't revert back to wm6.1 using a backup. You need to flash a wm6.1 rom.
Click to expand...
Click to collapse
I cannot turn the device on, therefore cannot flash it

Oh. Maybe there's an emergency mode for your device. Is it an i780? I' ve never heard about u780 so i think you pressed the wrong button.

ilMessia said:
Oh. Maybe there's an emergency mode for your device. Is it an i780? I' ve never heard about u780 so i think you pressed the wrong button.
Click to expand...
Click to collapse
oh...thanks, I edited the title
Emergnecy mode for Hard reset, etc? This is not relevant since no power is even shown on the device
when I press the "power" button the led doesn't light

Hardreset-->Turn on the phone keeping pressed green and red button (it should work)
If hardreset doesn't work reflash but instead of normally turning the phone on, turn on the phone keeping pressed enter and fn (black and white) buttons

sorry m8....i had a similar issue. my i780 went dead...and i had to turn it back to the service center. they told my mother board had fried....and i had to wait a week for a replacement. the support guys wont know you've flashed a new rom...just stay quiet and u'll get another mobo.
what is it that you last did? here are the possible things which triggered this for ME -
1. i'd left my i780 in the sun for 4-5 hrs (in my car dash)...and it was burning hot....so this might have fried something....but it worked fine till that evening before it bricked
2. the same day (after i'd left it in the car)....by evening, i turned my wifi on and left it that way for 4 hrs or so....so over abuse of wifi might have bricked mine?
3. i'd flashed wm6.5, then heroes 6.1 rom.....so was it the flashing around?
4. maybe just samsung has some hw issues with the i780...
bad luck dude!

dreamtheater39 said:
sorry m8....i had a similar issue. my i780 went dead...and i had to turn it back to the service center. they told my mother board had fried....and i had to wait a week for a replacement. the support guys wont know you've flashed a new rom...just stay quiet and u'll get another mobo.
what is it that you last did? here are the possible things which triggered this for ME -
1. i'd left my i780 in the sun for 4-5 hrs (in my car dash)...and it was burning hot....so this might have fried something....but it worked fine till that evening before it bricked
2. the same day (after i'd left it in the car)....by evening, i turned my wifi on and left it that way for 4 hrs or so....so over abuse of wifi might have bricked mine?
3. i'd flashed wm6.5, then heroes 6.1 rom.....so was it the flashing around?
4. maybe just samsung has some hw issues with the i780...
bad luck dude!
Click to expand...
Click to collapse
I don;t think the MB fried...I did #3
I just cant believe that it totaly bricked it, I mean I would have assumed that I can evie it from any stage - but this is like I am holdnig a brick and no more
Someone suggested to open up the back cover and clean the battery terminal - will try this as well
Service Center is not an option - I bought it in Thailand

ofird said:
I don;t think the MB fried...I did #3
I just cant believe that it totaly bricked it, I mean I would have assumed that I can evie it from any stage - but this is like I am holdnig a brick and no more
Someone suggested to open up the back cover and clean the battery terminal - will try this as well
Service Center is not an option - I bought it in Thailand
Click to expand...
Click to collapse
i took it over to service....at service, the representative opens it up right in front of you and checks if its a minor fixable problem - then and there. So the service rep tried all possible stuff and couldnt manage to get it working. So, eventually they had to send it to higher level service, which took another 4-5 days...and finally they reported a dead mobo which was then replaced under standard warranty.
this sucks dude....i think you're having the same problem with your device that i had. You need to try your luck with service and hope that they give you a free replacement...i think they have worldwide warranty, you could tell them you lost your bill/blah...best bet if you ask me. Or paid service i'm guessing...
sorry m8....this is starting to worry me on the quality of samsung's hw....hmm (never had a single problem like this on any of my htc devices)

double post...

dreamtheater39 said:
double post...
Click to expand...
Click to collapse
after i try to update my win 6.1 orange rom pbvic2, the mirage got stuck at 13% and after that my phone won`t boot, get stuck at first logo, i try another roms but without success, plssssss help me

[Q] DHD Bricked? wont turn on & wont charge [QHSUSB_DLOAD]

Hi,
I had some problems with my DHD displaying Status 1 error when flashing roms. Trying to solve this, my DHD turned itself off. The problem is, it can't be turned on again and it wont charge (the LED also stays dead)
When i connect my phone to the PC, it recognizes a device called "QHSUSB_DLOAD".
I tried a lot of things regarding taking the battery out for several minutes and then charge etc, with no luck.
What are my options? Is it really broken, or is it possible to revive my DHD? I found out the HTC Sensation having an "unbrick" project, however for that to work with the DHD, i should have the appropriate packages.
Thnx

I have the same problem without touching it and i have not found any answers.

find someone in your area that do JTAG repairs, HD can be repaired via jtag in this state.
riff box jtag is capable of repairing QHSUSB_DLOAD brick, i do it in Czech republic, so find somebody nearest to your loction.
regards
Seth.cz

fcjversc said:
Hi,
I had some problems with my DHD displaying Status 1 error when flashing roms. Trying to solve this, my DHD turned itself off. The problem is, it can't be turned on again and it wont charge (the LED also stays dead)
When i connect my phone to the PC, it recognizes a device called "QHSUSB_DLOAD".
I tried a lot of things regarding taking the battery out for several minutes and then charge etc, with no luck.
What are my options? Is it really broken, or is it possible to revive my DHD? I found out the HTC Sensation having an "unbrick" project, however for that to work with the DHD, i should have the appropriate packages.
Thnx
Click to expand...
Click to collapse
There were a few posts with the same error a few weeks back that were solved.
Sent from a dream.

http://www.jtagbox.com/tag/desire/