I have a rogers s621 with WM6. I am getting different behaviour when I download messages from 2 different POP accounts.
On the first POP account, when I download a message (2k limit set) and then open the message and download the rest of it the original message is retained on the server. This is what I want to happen.
When I do the same thing on the 2nd POP account the message is not retained on the server.
The settings for the 2 pop accounts are the same except they have different e-mail addresses and point to different pop and smtp servers.
There is a setting to leave messages on the server, but that is only when deleting messages and I did not delete the message on the 2nd POP account. Is there another "leave message on the server" setting that controls deletion as a result of downloading that I am missing?
Any help would be appreciated.
If the settings are the same then I would assume that it is server configuration that is causing the problem.
POP3 mailboxes should behave as in the first example, messages should not be deleted until the full message has been retrieved, and then only deleted if an option to leave messages on the server is not checked.
It looks like the second server is assuming the entire message is getting downloaded when the client accesses messages and then deletes them.
Depending on who the e-mail provider is, you could talk to them but not sure how much luck you would get!
You might also consider switching to IMAP if the provider offers it, as it is far more intelligent in handling these sort of situations, as it is assumed that mail remains on the server at all times unless expressly deleted by a client.
Solved.
You were right. The issue was with my provider. They don't allow leaving messages on the server for POP accounts.
The solution to get it work the way I want is to have it as a POP account on my PC, and an IMAP account on my S621. That way when I'm on my PC the messages get downloaded and removed from the server, and when I'm out I can check them on the S621 and they will stay on the server so I can get them again the next time I'm on the PC.
Related
Hi all,
Just set my XDA2s up for my gmail acount.
All is fine, I can receive and send mail no problems.
However, if I have a message in my inbox which I have read it gets deleted on the next send/receive.
I cannot find a way to tell it to keep my messages until I delete them manually...
Any ideas?
Rich
I have exactly the same problem.
Anyone knows?
gmail.
Me go try.
Never thought of using gmail on the qtek.
same here... i thought it was only with imate jams...
I don't have that problem here.
I only see option to remove deleted items manually or automatic.
its under storage.
Hi,
That option purely manages what to do with items marked as deleted. Not those in the inbox.
I am glad others see the problem. How do you have things set up?
I set my gmail not to archive or delete the items I download and read. However, I can't help but think that this is a setting with the XDA2s.
R
There's no thing wrong with your XDA IIs or Gmail.
Go into the settings of your gmail account on your XDA IIs. At the "Server information" screen, there is an "Options" button. Go into the Options screen. On the last screen,
* If you choose "Get full copy of messages" your messages will be deleted off of the server once you do a "Send/Receive Mail" This is common for all POP3 servers. Gmail has a special option in the "Mail Settings/Forwarding and POP" for you to "Keep Gmail's copy in the Inbox" even if you do a "Get a full copy of messages" Other POP3 servers don't have this special option so emails will get deleted. To keep it consistent with other POP3 servers in case you have multiple email accounts, just select "Trash Gmail's copy"
* If you choose "Get message headers only" and include 999K (32K is about a screen full of email) you will still see most of the body of your emails once you do a "Send/Receive Mail" but your emails won't be deleted off of the server. Now... if you realize some of the emails are SPAM and you want do delete them off of the server to save yourself from downloading those SPAM mails again to your desktop email software, you can click on the SPAM mail and "Mark for download". Then do a "Send/Receive Mail". Those emails that are marked for download will then be downloaded to your XDA IIs and deleted from the server. On your XDA IIs, you can just delete them once the "Send/Receive Mail" is done.
Hope it helps.
Does anyone kn ow why I keep getting a message "Messages cannot be downloaded to your mobile device. Make sure that you are connected and that your e-mail account settings are correct. Then, try to download messages again". I'm sure that my settings are correct. I can send emails OK - it's just will not down.load them. Any ideas?
Hi Suntingwong,
This does not appear to help unfortunately. The problem is not what happes to the mail at the gmail side but at the ppc side. No matter what I do, once I have read (or downloaded and read) a mail in my XDA2s's inbox it is removed from the XDA2s's inbox at the next send/receive. It is not sent to the deleted folder - just removed. I am after a way to keep it in the inbox as read, as you would logically expect it to be.
Rich
I can confirm the above.
It seems that each time you go over the send and recive you inbox is reset to empty. Thus what you had downloaded (as header or full text), and read just goes into never never land.
I am not sure what the differnese is betwwen the 2 icons at the bottom, both push your mail.
I have been lost on this one for a long time, adding to it I have also been lost on how I can sync my pop.mail with my outlook pst for the sent items and inbox.
Seems like the sysnc only goes Between the default mal box, which meens I CANT configer as pop. So I cant send unless I am attached to the desktop over that mail box.
Its concept that I don't understand and have yet to find a soulution.
http://pumaweb2.pumatech.com/ts-board/ultimatebb.php?ubb=get_topic;f=21;t=000099
rakh1 said:
Hi Suntingwong,
This does not appear to help unfortunately. The problem is not what happes to the mail at the gmail side but at the ppc side. No matter what I do, once I have read (or downloaded and read) a mail in my XDA2s's inbox it is removed from the XDA2s's inbox at the next send/receive. It is not sent to the deleted folder - just removed. I am after a way to keep it in the inbox as read, as you would logically expect it to be.
Rich
Click to expand...
Click to collapse
Sorry I misread your question. I was thinking you were bothered by emails getting deleted from gmail whenever they got downloaded to your PPC.
I only use my PPC to quickly screen mails so this is not a problem for me. As long as I don't download emails from the server (set just to get header and 999K of body) then my emails won't get deleted from the server nor the PPC until I downloaded them to my desktop email software or when I delete them manually from my PPC.
Now if you want to keep your emails in your PPC no matter what happened to them on the server (got downloaded, etc...) You can mark your emails as "not read" whenever you're done reading them. That will keep them from being removed from your PPC. It's an arduous thing to do but it seems to be the only way...
Hope it helps
There has got to be a better solution than that.
I have the same problem as well, and would really like to see a fix.
You must enter in the settings of your account (upper right corner) and go to "Forwarding and POP". There you have this options:
1. Status: POP is enabled for all mail that has arrived since 1/1/05
Enable POP for all mail (even mail that's already been downloaded)
Enable POP only for mail that arrives from now on
Disable POP
Yoy must select the first option (Enable POP for all mail (even mail that's already been downloaded)), click on "Save changes" and now the messages dont disappear when you read it in your PPC.
Saludos.
I was sad to find out that the IIs only retains 6 email accounts. It seams that this problem isn't only inharent to gmail account. I have configured 3 of my own domain pop3 accounts. When I download the email to my IIs, the emails on my IIs disappear the next time I send/receive.
segoz
Look I feel like a real dumb a**.
I cant work your fix as I cant find that setting. Top right is a drop down for me (From, recived date, subject.)
In accounts I get 1/4 and see nothing on the next 3 pages that does anything for me.
Were should I be as it seems its not in messaging.
This is my observation... wondering if any body sees the same thing.
1. If the message is no longer on the server, upon the next Send/Receive, the message is removed from PPC.
2. If a message is not read on PPC, it will not be removed from PPC no matter if it is still on the server or not
2. There is no universal rules as to when a message is removed from the server when it is accessed via POP3
3. For gmail, this is configurable (Mail Settings>Forwarding and POP>[keep Gmail's copy in the Inbox, archive Gmail's copy, trash Gmai's copy])
4. For adelphia.net, a message is not removed no matter if only header or full body is downloaded. A message is only removed when accessed via desktop email software (if the software is NOT configured to leave a copy of the email on ther server)
5. For netzero.net, a messsage is not removed from the server if only header is downloaded to PPC. A message is removed from the server if full body is downloaded PPC.
So if one wants to keep a copy of gmail's email on the PPC, one has to set up Gmail to "keep Gmail's copy in the Inbox" in the "Forwarding and POP" setting.
One also must configure desktop email to keep a copy on the server. For Outlook 2003, this setting is found on the "Advanced" tab right under the POP3/SMTP port settings.
That's some good observations sumtingwong. I could care less about gmail since all junk go through gmail. I'm more conserned about my domain pop accounts' email disappearing from my PPC. I will leave the messages on all 3 dedicated servers for the next few day to test your observations. stay tuned..
ps. damn this site is crawling. is it getting DDoS'ed?
Site's been crawling for days now........new servers?
Anyway - i can find no way to stop the mails dissapearing on the PPC. So, I have worked round it by creating a 'keep' folder and I simply move the mails I want to that after reading them. Not ideal but it works for now.
R
I left the messages on my mail servers while picking up full email from my PPC mail client. As sumtingwong posted, the mail doesn't disappear from my PPC anymore. I have successfuly sent received mail the past 3 days on 3 different email servers. All email are still on my PPC. I will delete all mail from the servers and see if the emails remain on the PPC.
ps. I pick up mail on both my own email servers and gmail.
I'm starting to get annoyed. Just recently, my Gmail emails are disappearing. But my emails from my own email servers are still on my PPC which doesn't disappear like the Gamil emails. The most anoying thing is, when I delete the emails from my PPC that belongs to my email servers, the same emails are redownloaded again. It's like the PPC email client doen't know the emails have already been downloaded. This doesn't happen to my other phones with email clients.
WTF, are there any other email clients we can use instead of the built in POS Outlook?
I had a couple of questions about my phone I was hoping you smart fellows could help me with.
1: I have a phantom SMS message. I deleted every message in every mail box, but the mail icon still says I have 1 unread message. My inbox shows no messages, but if I look at the folder tree, it has a (1) next to it.
2: I occasionally get an SMS error saying a message couldn't be sent. This message notification wont go away no matter how many times I click dismiss. The only way to get rid of it is to reset the phone.
3: I created mailboxes for my work account and gmail account on my phone. I then wanted to sync my phone to my PC. I set up outlook so it had both email accounts. I synced them and now I have 3 accounts on my phone. My work account is in there twice; once as "work" and once as "Outlook". This wouldn't be a big deal, except the "Outlook" copy only sends and receives when I sync it to my PC... which is really useless. Is there any way to make the "Outlook" box actually work with the phone's internet connection?
4: My work uses an LDAP online address book for contacts. It requires specifying a port, a login, and using SSL. Is this possible to configure the port and ssl? I found where to enter the server address and directory, but there seems to be no SSL/port options.
5: What's the deal with groups? You can set groups in the contact settings, but I haven't found out how to actually just contact a whole group. How do you send an email or text to a whole group?
Thanks.
I have searched, but can't find an obvious solution to this yet.
When downloading emails to the TP2, I continually get a problem. I receive part of the mail (first 5k for example), then click to download rest of the mail and click send & receive on the inbox again. The TP2 then sees the email as 'read' and deletes it - before I have chance to see the remainder of the mail.
Is there a setting somewhere to prevent this auto-delete (at least until I've read it!)?
Cheers,
Jim.
The reason the mail gets deleted is probably because you have set up your email account as POP3 account. If you use IMAP, you won't have this problem...
ohyeahar said:
The reason the mail gets deleted is probably because you have set up your email account as POP3 account. If you use IMAP, you won't have this problem...
Click to expand...
Click to collapse
Is it possible to change an email account from POP3 to IMAP? I always assumed that was down to the ISP to determine the type of account?
Or are you suggesting I find an alternative provider?
It doesn't matter whether it's a POP or IMAP account - it shouldn't auto-delete messages.
I had 3 accounts set up at POP3 and all was fine - I leave the setting to keep them on the server when deleting them off the phone so I can still download the messages when logging on at home with my computer.
However, since a hard reset to sort a few other problems I've been experiencing this 'auto-delete' phenomenom - I get an mail and read it WITHOUT deleting it yet next time I look the message has gone - it's not even in the 'deleted' folder.
You can also set your account to download the full message. Maybe you have set your setting to download the first 5k. It can be done by the advanced setting of your account.
Succes
Duckie
wilkhaven said:
It doesn't matter whether it's a POP or IMAP account - it shouldn't auto-delete messages.
I had 3 accounts set up at POP3 and all was fine - I leave the setting to keep them on the server when deleting them off the phone so I can still download the messages when logging on at home with my computer.
However, since a hard reset to sort a few other problems I've been experiencing this 'auto-delete' phenomenom - I get an mail and read it WITHOUT deleting it yet next time I look the message has gone - it's not even in the 'deleted' folder.
Click to expand...
Click to collapse
I'm glad its not just me!
I have it set to only download the first 5k, and then it works OK - until I get mails smaller than this or try to download the rest of the message - at which point it deletes them off the device AND the server - before I've read them.
I had all accounts set to download the whole message and attachements and to leave them on the server when deleted - yet they were auto deleting off the phone and from the server.
I have now set them as IMAP, but have to remember not to delete them off the phone before getting them downloaded onto my PC - not ideal!
I can read my email before it is deleted but the mail in the inbox mail disappears and doesn't show up in deleted folder (as mentioned above). I have my Tilt2 set to leave mail on the server so I can get the same mail on my desktop computer. I assume that the mail "disappears" from the phone inbox when it goes off the server to my desktop.
My "fix" is to move anything I want to keep on my phone to a "Save" folder. Yes it is a PITA but at least for some important stuff, it remains on the phone til I want it deleted.
Hope this helps someone.
Why doesn't whole message download
I have set my email accounts to download the Whole Message and all attachments. However, when I log on I get the message header only and a comment that the whole message will be downloaded next time I logon. I have to come out of the account, logon again and select "Send/Receive" A bit irritating. Is this normal?
Sorry to be dim, but I assume I need to change a setting, somewhere. Can anyone please tell me how I can stop messages I have deleted on my desktop popping up on my Desire five, or even ten, minutes later?
Thanks, in advance...
I'm guessing you are talking about emails here? if so, it depends on what type of account you have setup, eg. POP or IMAP.
POP will download each and every message to all mail clients (desktop and phone), unless you have either selected the option to 'delete messages on server' or manually go into the main mailbox and delete the message from there.
IMAP (if your mailbox supports it) is the best option if you view your messages using multiple devices- it keeps all the messages sync'd with each other.
If you're using Exchange then you may find you have cached exchange mode enabled which would cause a delay in the message being deleted from the server.
The option in Outlook 2007 would be found in :-
Tools > Account Settings
Select Exchange account and click change, there will be a check box that will allow you to enable\disable
i have searched all over google already..
So on my S3 i been using the stock email app. i have a hotmail account, same one for years. Every so often when i check my emails they automatically get deleted or disappear. So i log onto my hotmail.com or now "outlook" on my computer and all my emails that disappear move into a POP folder, thats why their not showing up on my phone. I have tried going to more options, and POP and deleting emails settings on my hotmail options.. changed it to what people suggest, and still the same thing happens. Its starting to really piss me off.
I have not tried k-9 email, i would like to use that as a final resort. i like the stock email app, i would just like someone to help me please with this, usually i can figure these things out but i have been banging my head on this for the past month now. Anyone else had this issue? what settings do i need to change on my phone? or on my hotmail account?
Any help would be much appreciated!
thanks!
Anyone? or XDA not the place to ask about these things?
[email protected] said:
Anyone? or XDA not the place to ask about these things?
Click to expand...
Click to collapse
Have you tried searching Google Play for Outlook App?
Yes. i have seen that app, but like i said before i would like to use the stock email app. If i download the Outlook app it will still put my emails in a POP folder. Plus the Outlook app is ****... and has ****ty reviews.
[email protected] said:
So on my S3 i been using the stock email app. i have a hotmail account, same one for years. Every so often when i check my emails they automatically get deleted or disappear. So i log onto my hotmail.com or now "outlook" on my computer and all my emails that disappear move into a POP folder, thats why their not showing up on my phone. I have tried going to more options, and POP and deleting emails settings on my hotmail options.. changed it to what people suggest, and still the same thing happens. Its starting to really piss me off.
Click to expand...
Click to collapse
Hi!
In Outlook.com, if you go to More mail settings -> POP and deleting downloaded messages, there are two options for POP syncing:
- Don't let another program delete messages from Outlook. (If your other program is set to "delete messages from the server," we'll simply move them to a special POP folder. They won't be deleted.)
- Do what my other program says—if it says to delete messages, then delete them.
Basically, this happens because POP3 is an unidirectionnal way to communicate between a mail client and a mail server. When the client connects to the server, the server sends all the mails he has to the client. Then the server waits for an instruction from the client: either to delete or not the messages the client has successfully received. As POP3 is unidirectionnal, it can't send a "delete" instruction to the server when you delete a message in your client: it's all or nothing. This was useful when storage space in mailboxes was limited -- when you have a local copy of your mails in your computer, then there is no need to keep a copy in the server, and it frees storage space --, but nowadays, most mailboxes have plenty of space, so there is no need to delete mails from the server.
The last option will obey to what your client send to your mail server: if your client tells the server to delete all the received mails, then Hotmail/Outlook.com will delete straightforward the said mails. On the other hand, the first option won't obey your client's instruction -- and if I'm correct, that's the default configuration in Outlook.com; instead of deleting the mails, Hotmail/Outlook.com will simply move them to a special "POP" folder for you to manually decide later what to do with them in your webmail.
Having those informations, you then may want to check what are your actual Email app's configuration about received mails and selecting your prefered option in Outlook.com. But I believe there is a better option for mail syncing.
What I may suggest you is to add your Hotmail/Outlook.com email account as an Exchange ActiveSync account, instead of a classic POP3 account. This way, you have bi-directionnal communication with your mail account -- a per-mail control of your emails --, push notifications -- you will receive mails as they arrive in your inbox --, access to all your email folders -- you are not limited to your inbox only -- and you can sync your contacts' informations in your Android address book with the infos from your email account.
To do that:
1. Open your Email app in Android;
2. Go to Settings;
(2.2 Optional -- You may want to delete your actual Hotmail/Outlook.com account from the app. It's not necessary, and you may want to do it only at the end of this procedure, when you see your Exchange setup working.)
3. In Settings, add a new email account;
4. Enter your Hotmail/Outlook.com email address in the account field and your password in the password field. Then, press Manual setup;
5. Select Microsoft Exchange ActiveSync type account;
6. Click Next -- there is no need to change the default settings;
7. At the Account options screen, again, no real need to change anything, though you *may* want to change Period to sync Email to access older emails. Then, click Next;
8. Type a name for your email account to appear in Email app, then you're done!