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I have a dilemma. I sent my T-Mobile Dash to my brother in El Salvador. Its locked to T-Mobile USA. I called T-Mobile for unlock code and they gave me the code but my brother took it to the local market over there to unlock already and they did too many unsuccessful unlock attempts already and now its not even accepting the unlock code from T-Mobile. I cant send the phone to T-Mobile because its not here. He already tried hard resetting the phone and still not accepting the code and asking to contact Support of T-Mobile. I need desperate help. Is there any way of reversing the attempts by restoring the ROM or anything. Any help from you experts will be helpful. I have learnt a lot from this forum and I really think this situation may have happened to somebody else too so please help.
shiddi said:
I have a dilemma. I sent my T-Mobile Dash to my brother in El Salvador. Its locked to T-Mobile USA. I called T-Mobile for unlock code and they gave me the code but my brother took it to the local market over there to unlock already and they did too many unsuccessful unlock attempts already and now its not even accepting the unlock code from T-Mobile. I cant send the phone to T-Mobile because its not here. He already tried hard resetting the phone and still not accepting the code and asking to contact Support of T-Mobile. I need desperate help. Is there any way of reversing the attempts by restoring the ROM or anything. Any help from you experts will be helpful. I have learnt a lot from this forum and I really think this situation may have happened to somebody else too so please help.
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From what I've read on the T-Mobile USA website, you'll have to contact their tech support center (Customer Care). The phone is permanently locked now--that is, until T-Mobile unlocks it themselves.
I'll call the tech support and see what they say. I think they will ask me to send the phone to them. But I cant. There must be some way to reverse the unlock attempts.
shiddi said:
I'll call the tech support and see what they say. I think they will ask me to send the phone to them. But I cant. There must be some way to reverse the unlock attempts.
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You should try to call. They may not require you to send it in. There might be a signal they can send to your phone. Just try it before you assume the worst.
why u dont contact jockyw2001 ?? he can provide a more affordable solution
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
andy108uk said:
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
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I haven't bothered with the stuff on www.imei-check.com. I'm with T-Mobile USA, so I just called the customer care line and simply asked for my SIM unlock code. They gave it up for FREE. I don't know how BT works, but you could attempt to speak with one of their customer service reps.
Rip Syntaxx said:
I haven't bothered with the stuff on www.imei-check.com. I'm with T-Mobile USA, so I just called the customer care line and simply asked for my SIM unlock code. They gave it up for FREE. I don't know how BT works, but you could attempt to speak with one of their customer service reps.
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ay Syntaxx im a newbie to this whole sim unlocking thing can you tell me what unlocking your sim does? and how it benifits you? i just got off the phone with t-mobile and asked them to give me a sim unlock code and they told me it would be e-mailed to me with in 7 days but i have no idea what im doing with this code lol. so tell me what sim unlocking does.
RussianSolja said:
ay Syntaxx im a newbie to this whole sim unlocking thing can you tell me what unlocking your sim does? and how it benifits you? i just got off the phone with t-mobile and asked them to give me a sim unlock code and they told me it would be e-mailed to me with in 7 days but i have no idea what im doing with this code lol. so tell me what sim unlocking does.
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Basically, it makes it possible for you to use other GSM carriers with your Dash. For instance, you can use an AT&T SIM card in your Dash and have their service should you choose to leave T-Mobile.
It benefits you if you decided to leave T-Mo for some reason or if you decided to go overseas and didn't want to be charged outlandish prices for coverage.
EDIT: To actually enter the code, you'll need to change your SIM card out for another from a different carrier. Once you do this, your phone will prompt you to enter the code.
andy108uk said:
hi, been looking through these forums for a while and cannot find the info im looking for. Basically i have a s620 on bt and want to sim unlock it. Is there any software to do this or do i have to use imei-check and pay £20. Also when ive entered my phones imei number on imei-check and clicked pay it asks me to send proof its my paypal account, the problem is i dont know where to send this to, or does it give you the information after ive paid.
Thanks in advance, andy
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hi mate, i have the bt s620 also, and have just unlocked 2 of mine with no probs, admittedly i paid for the unlock i think it was about 9 quid.
and worked both times perfectly.
its an ebay seller.
i dont want to break any rules by posting the link but if you want to PM me i will gladly give you his details, i got both unlock links from him within a couple of hours too.
u can try t-mobile.. and tell them..
ok deleted link cause i paid for it and it was a report on how to do it promptly got my money back after threatening to come round lol
All I can say, Try it out for yourself and post the result. If it works out, I hope it does then leave some feedback for others. Oh by the way, that's pretty darn cheap so give it a shot, you don't got too much to lose
Just to know....
Here in Brazil we can't receive unlock code, from our carries, unless we stay in that carrier for at least 1yr (18 months in some cases) or pays somethink like 2 times the real cost of the phone (and receive a pre-paid sim card). Even if you stays in it for this time, carries try to charge for this code (US$ 150 in some carries).
That's because we, here in Brasil, search for free sim unlock!
Then I ask: no way for free unlock, right ?
Thanks and sorry for my english...
occurs in Peru as in brazil, you have q 2 years minimum contract, to complete the same not unlock the phone you have to keep using the same carrier. why we need to unlock the phone, thanks
If you want to use a differen't carrier's SIM, the phone needs to be unlocked. AT&T does it for free if you're subscribed to their services, T-Mobile you have to be a member for 6 months. How to unlock, ask your carrier when you get the unlock code. With most it's simple, you insert a differen't carrier's sim card, hit "Unlock" when it shows invalid sim, and enter the code. Simple as that.
help
I went to the unlock site, paid my money, got the files, loaded everything, and now the phone just says searching. Nothing else. If I put the original Vodafone sim in, it works, but with 02 it just says searching.
Any ideas,
Vic
Black93300ZX said:
If you want to use a differen't carrier's SIM, the phone needs to be unlocked. AT&T does it for free if you're subscribed to their services, T-Mobile you have to be a member for 6 months. How to unlock, ask your carrier when you get the unlock code. With most it's simple, you insert a differen't carrier's sim card, hit "Unlock" when it shows invalid sim, and enter the code. Simple as that.
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For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
Gurx said:
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
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there isn't one, i paid $39.99 for mine, it was super easy and i had my dash unlocked in about 5mins .
http://www.gsmliberty.net/shop/tmobile-dash-unlock-p-1313.html
Gurx said:
For you and all people here knows: In Brazil (and in Peru, as ****man said) we don't have AT&T!!!!!!
And our carries don't give us the unlock code, unless we pay much for that. Even if we stayed with 1 or 2 year contract!!!!!!!
And that's why we need a free unlock method!!!!!!!
So don't say to us to get unlock code from our carries, they don't give it to us.
The I ask again: somewere, somehow, exists any free unlock method ?
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You seem a little upset. I've been looking for a free method and I haven't found one. You can either try to pay 40 bux or stick with whatcha got. What can you do about it?
OK soo i jus purchased brand new never used ATT branded tilt2... it's still SIM locked-i need to unlock it so i can use it on tmobile.right now i am using the first generation tilt (also att branded) with tmobile service, it runs great and perfectly. i have tried purchasing to get the unlock code remotely twice within the last 2days but both parties said i either gave them the wrong imei or that they cant find the unlock code.WHY IS THIS??? i really need this phone unlocked!!! SOMEONE PLEASE HELP ME! n/or tell me why is it that the code can't be found???~thanks
try this he is well known here http://www.htc-unlocks.com/
what i usually do is call At&t and tell them that i'm going on a business trip overseas and need it unlocked and then they'll email me the unlock code.
Done this for several devices with them.
Hey guys,
Sorry if this question has been asked over and over already. I tried searching but cant seem to find a definite answer.
Is there a way to SIM Unlock the TELUS SGH-T989D? I already tried the unlockers on the market, including the ones that need Root, but they arent working.
Any help is appreciated
Thanks in advance.
PS. For Telus S2X owners, how did you sim unlock your phone? (which website did you use to get unlock code)
i know that the t-mobile version which i think is in the same boat, needs an unlock code that you have to get from your carrier or a website. I used a unlocked website cellunlock.net and use the discount code android50.
i also did my research and this was the only answer i could find
Obviously you simply need a unlocking code to unlock this phone. I unlocked it on the spot from a phone store that was not from telus but all he did was that he made a phone call to request for a code.
AT&T skyrocket phone users have trouble unlocking their phones because AT&T claims that their phones are specifically designed for their carrier only which I think is probably untrue.
Anyway, I did unlock my LG G2X using a site called unlockthatphone.com at $15. Try that site. Also, I think it is a good idea to call Telus as well directly.
Pickup the phone dial 611. Ask t-mobile.. Tell them your going somewhere outside the country and you need unlock code.. It should arrive 3 to 7 days in your email you give them.
Sent from my SGH-T989 using xda premium
Thanks guys. I just went ahead and got the unlock code from a website for $20.
What is the proper procedure to unlock an att s9 to use with another carrier?
Thanks.
Just to clarify. This phone was purchased from Samsung directly with the new $150 discount for Att branded phones.
RossTeagan said:
So the phone is bought from samsung but lock on att?
Try the following to check if your phone is network locked be sure you really need to unlock it (otherwise, I don't think you need to unlock it).
1. Insert a GSM SIM card from another network (a non-AT&T SIM, liek Cricket ot T-Mobile)
2. Try placing a call
If your phone manages to connect and make the call with this other SIM card, then you won't need to unlock it, as it's already unlocked. And if the phone is locked, I recommend you check with AT&T, given that this phone is not tight to a contract.
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I don't have the phone yet (2 more days,) but I did an extensive Google search, and it seems like this particular phone will be sim locked. It's paid off outright, no contract or anything, but there were several heavy discounts like $150 off msrp and another $150 off for trading in S6.
My Google search gave me two possible options -
1) Talk to ATT and ask to unlock,
2) Use an unlock site, like DeviceUnlock, pay 20-50 dollars for them to obtain and send an unlock code to you.
As for #1, I saw a post where a guy complained that talking to ATT and Samsung was useless to him in a similar situation - each company sent him to the other one to get it unlocked, so he got nowhere with this option.
Also, I saw a few posts that said that a locked phone may have to be activated on ATT first and used for up to 40 days before ATT will unlock it for you. What would happen with this Samsung bought phone though?
And for #2, I just don't know how this kind of business works - you send them IMEI and the locked carrier info, pay money, and a few days later, they send you an unlock code that you can enter yourself.
Is it safe? How does it work exactly? What if there's a problem because the IMEI is not actually registered on ATT because the phone was sold by Samsung?
I have many more questions, just because I don't know what I am talking about, but the bottom line is this. What should I do?
Thanks.
AS your phone is paid off and there is no contract on it, you should stick with your first option: ask att to unlock it but as you said you will need an activated phone, so you will need to activate the phone with att, however, you should go to them immediately and not wait for 40 days. While Samsung locked the phone, the actual company who controls the lock and who has authority of unlocking it att. So don't let them fool you to go search the code somewhere else.
Also, there is a law in the US that forces operators to unlock your phone if there are no debts or contract on your device. So keep that in mind.
Regarding third parties, they are a shortcut and you just have to provide them the devices IMEI and network lock. They, in turn, will look for the unlocking code for you. And if there are issues, as you said, I think you can ask for a refund (so if you decide to go for such a service, first make sure they have a money back guarantee).
TLDR Go with att, they should (have to) provide the unlock for you
Hi nabbed,
did you manage to unlock it?
what did you do in the end?
Giskardors said:
Hi nabbed,
did you manage to unlock it?
what did you do in the end?
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I called ATT, spoke to tech support. The tech said that since I had no history/account with ATT, they had to make one to verify that the phone IMEI was clean. He created a new account - name, address, phone, email, imei etc info. He created a support ticket (and gave me its number) for sim unlock. He said that I should receive an email within 48 hours that would either tell me that I cannot unlock or will come with the unlock code (if it is decided that I should be able to unlock.)
I tried using their default web service for getting an unlock https://www.att.com/deviceunlock/#/unlockstep1 but that thing doesn't work - the Next button cannot be clicked.
If unsuccessful, I am considering going and talking to a retail ATT store representative directly. They probably don't know much, but perhaps they can be more convincing on the phone with ATT.
Third option is trying one of the unlock websites.
So I had to do this with my S9, same kind of situation as you (I have T-Mobile service, received an AT&T locked device).
As you know, the web portal won't work. AT&T never entered your IMEI in their database, so as far as THEY are concerned, your phone doesn't exist.
Call tier 2/advanced tech support and have them create a case with the Device Unlock Team. GET A CONFIRMATION NUMBER. You should receive an email confirming that the case was made.
48-72 hours later, you SHOULD have an unlock code. Should. This is AT&T, and they don't know their ass from their elbow. It took me 2 weeks.
Device unlock services didn't work, as the IMEI has to be in AT&T's database for it to work correctly. They'll just (hopefully) refund your money when it fails.
Don't go into an AT&T store. As a former AT&T retail employee, I can guarantee you, those employees are dumber than a bag of wet hammers, and have no way of helping you with this, whatsoever. In addition, since you're not BUYING anything, they're not going to help too much even if they could.
Good luck. It will work for you eventually.
entropism said:
So I had to do this with my S9, same kind of situation as you (I have T-Mobile service, received an AT&T locked device).
As you know, the web portal won't work. AT&T never entered your IMEI in their database, so as far as THEY are concerned, your phone doesn't exist.
Call tier 2/advanced tech support and have them create a case with the Device Unlock Team. GET A CONFIRMATION NUMBER. You should receive an email confirming that the case was made.
48-72 hours later, you SHOULD have an unlock code. Should. This is AT&T, and they don't know their ass from their elbow. It took me 2 weeks.
Device unlock services didn't work, as the IMEI has to be in AT&T's database for it to work correctly. They'll just (hopefully) refund your money when it fails.
Don't go into an AT&T store. As a former AT&T retail employee, I can guarantee you, those employees are dumber than a bag of wet hammers, and have no way of helping you with this, whatsoever. In addition, since you're not BUYING anything, they're not going to help too much even if they could.
Good luck. It will work for you eventually.
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Thanks.
The tech guy didn't say what kind of a support ticket he created. It may have been a general support ticket, or maybe he referred me to the unlock team directly, I don't know. He seemed like he understood perfectly what I needed. Anyway, the ticket format is like this - cm10230128_122673352, does that look right?
I have received an email confirmation that the call was made, but not that the case was created yet. The call ended at 5:30pm CDT on a Friday night, so maybe it would take until Monday to get a confirmation?
nabbed said:
Thanks.
The tech guy didn't say what kind of a support ticket he created. It may have been a general support ticket, or maybe he referred me to the unlock team directly, I don't know. He seemed like he understood perfectly what I needed. Anyway, the ticket format is like this - cm10230128_122673352, does that look right?
I have received an email confirmation that the call was made, but not that the case was created yet. The call ended at 5:30pm CDT on a Friday night, so maybe it would take until Monday to get a confirmation?
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Maybe it will take up to tuesday. That's the limit
Im going to the US for 2 weeks, I dont know if i'll be able to unlock it on time, but If I order it I'll get it on the 2nd week.
I really hope you can unlock it!
Keep us updated
Update:
Got the unlock code in an email. The instructions say "Please allow 24 hours upon receipt of this notification to complete the unlock process." Not sure what that means, gonna try to unlock tomorrow with a project fi sim.
Update2:
Phone unlocked fine with a Project FI sim card and connected to T-mobile.
We're on the same boat!
I'm also on Project Fi and I received my AT&T S9 today.
My IMEI was found in AT&T's database and I just submitted the unlock request.
Do you experience any issues when using S9 w/ Project Fi?
zenlifexxa said:
We're on the same boat!
I'm also on Project Fi and I received my AT&T S9 today.
My IMEI was found in AT&T's database and I just submitted the unlock request.
Do you experience any issues when using S9 w/ Project Fi?
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I just used the Fi sim card to facilitate the unlock procedure (the S9 is not mine, it's for a friend, and I am just setting it up.) I just looked at sim status in the options to confirm that provider was T-Mobile. In my research, I read that using Project FI T-Mobile was no different from any other unlocked gsm phone using T-Mobile. You will lose all Project FI apps because they don't exist with non-Google phones. There will not be carrier switching between T-Mob, Sprint and US Cell, and there will not be wifi calling. But if your T-Mob service is already good, there shouldn't be a problem.
As as side note, my own FI service is kind of awful. Ever since Google introduced "preferred partner" feature, where a FI phone would connect not to the strongest signal carrier but rather to a particular carrier, in this case Sprint in my area, I have had really bad sound quality.
US Cellular has best towers in this area, with signal strength of -70-80 db or so, while Sprint has crappy towers with signal strength of less -100 db. Yet I am constantly connected to Sprint with crappy sound quality because they are the preferred partner here. I have to constantly to remind myself to manually switch to US Cell if I'm to make a lengthy phone call.
Good luck.