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Hello everyone. I'll make this quick and easy question. I have successfully updated to 3.35 radio, and tried several different custom roms in the past 2 weeks... At some point, i lost my internet connection, went back to stock rom successfully, and tried entire process over with and without the new radio (depending on which rom i tried according to instructions) and still no internet. I have spent literally over 4 hours on the phone with bell (Canada) to no avail. Only other option is to beat it with a hammer. I have noticed a couple people have had the same problem.. i have read these and PPC forums for hours and hours and hours, to try and fix this and get my Data connection back. tried almost every Rom i could find... to no avail. I'm just wondering if anybody had a sound fix for getting the Data connection back working again before i go to the store i got it from and freaking out and trying to get a new phone, or sending it off for a warranty claim which they say could take 6-8 weeks. Thanks for your time.
Chow.
This happened alot when
we were changing radiios
and roms on the Titans.
Most of the time the techs had to reset the
data security on their end. If they cant figure it
out , flash back to stock
radio and rom and go to
the store and swap it
out. Tell them you did
a hard reset and lost your data connection.
Good luck.
if you have another pda phone, get your carrier to activate it on your account, set it up ... get data working ... then get your carrier to switch it back to the one that had lost it's data connection, set it up ... try the data connection ... works every time on vzw ... I do the esn changes online ... give it a try ... couldn't hurt
Fuzzy
just spent another hour on the phone with tech Support, he tried resetting the Data Security, completely removing my device from our account and putting it back on, and he also had one of his own Touch's with him, he added it to my account, and it worked fine.. still nothing on mine. Grrrrrrrr!! this is megga frustrating... its been a week 1/2 and now 5+ hour on the phone and an hour at the repair shop yesterday. he re-esclated the problem and now i have to wait again for somebody to call me. I really don't want to have it sent to HTC becuse it will take 6-8 weeks, and i truely think its something in my phone itself as a result of "playing" with it, and i'm just hoping that somebody can come up with something that I havent already tried to get it working again. Thanks for you time once again, and keeping my fingers crossed.
Go to the epst settings.
Find username and password in there ( i guess data parameters??). It will be wrong. [email protected]
change it to the right ones.
that is EXACTLY where i went a week or so ago. i found this information in another post, and the UN is there, but no password, and Bell insists there is no need for username and password... but i disagree... i also think this is the problem.. i really do... any ideas how the heck i can get what my password should be?
in teh Data parameters, the only thing that is in there is Packet Dial String ----#777 In the security section is the UN and Pass. field. Is this where you were talking about maybe?? or is there something missing in the Data Parameters section?? UN showing is [email protected]
GRRRRRR!! This really sucks.!! BIGTIME!. Ive been fooling with this thing since 6Am... lol One thing that i did forget to mention, is... when i say no data, or internet.. this is what happens..
When i try any app. that wants internet, it will bring up the connection screen, "Connecting to Data, network... #777" type thing..... sometimes it will just sit there forever and ever... if i hit cancel... then in order for me to even make a phone call, i have to soft reset.... sometimes... (about 50% of teh time) it will come up with an error screen after about 5 seconds of trying to connect, and it says "Unable to connect for an unknown reason, if you need to view or change settings, tap settings, if teh problem continues reset your device according to manufactures instructions, and try again."
I just downloaded and tried the new Sprint Leaked rom, with the 3.37 radio, and still same thing. i still think it has something to do with the Username and PW in the ##778 settings... because i do remember seing a bunch of (hex) information in the PW field in the past when i was snooping around and now its gone.... I even tried converting the two numbers that bell gave me to Hex and putting them in there... and nothing... the one that i seen in there before was a big ass long one... Anyhow... i'm almost giving up i'm soon going to get extremely angry and beat it or throw it off the 20 floow balcony just for kicks... <g> Thanks for reading.Any help is appreciated.
Grashoper said:
GRRRRRR!! This really sucks.!! BIGTIME!. Ive been fooling with this thing since 6Am... lol One thing that i did forget to mention, is... when i say no data, or internet.. this is what happens..
When i try any app. that wants internet, it will bring up the connection screen, "Connecting to Data, network... #777" type thing..... sometimes it will just sit there forever and ever... if i hit cancel... then in order for me to even make a phone call, i have to soft reset.... sometimes... (about 50% of teh time) it will come up with an error screen after about 5 seconds of trying to connect, and it says "Unable to connect for an unknown reason, if you need to view or change settings, tap settings, if teh problem continues reset your device according to manufactures instructions, and try again."
I just downloaded and tried the new Sprint Leaked rom, with the 3.37 radio, and still same thing. i still think it has something to do with the Username and PW in the ##778 settings... because i do remember seing a bunch of (hex) information in the PW field in the past when i was snooping around and now its gone.... I even tried converting the two numbers that bell gave me to Hex and putting them in there... and nothing... the one that i seen in there before was a big ass long one... Anyhow... i'm almost giving up i'm soon going to get extremely angry and beat it or throw it off the 20 floow balcony just for kicks... <g> Thanks for reading.Any help is appreciated.
Click to expand...
Click to collapse
i am not with bell, so dont know what do they use. Maybe somebody else can confirm if they are supposed to be empty or not.
may be try empty username and password.
Then try the username you have right now and esn as your password.
i know on telus both will work.
YES YES YES YES!!!! ohhhh yeah babby!!..
i FINALLY got it working!! Yeeee hawww... if only you knew how happy this makes me... deer gawd...
I'll post what i did in the AM.. i can hardly keep my eyes open...
Thanks for all your input!
wanna share? i haven't had internet for the last three weeks and i am going nuts, tried with bell tech support for roughly 3 hours on the phone two seperate times and nothing. Please share
before i tie the phone to the back of my bike and ride around town to set an example heheh
Nas
Hay.... I wan't able to access the website here for a couple days... EVERYTHING you will need to get your internet back (Hopefully) is over on PPCgeeks... i recomend reading the whole thread, although the final answer to your question is near the end of the thread. Check it out...
http://forum.ppcgeeks.com/showthread.php?t=26691
Managed to get a HTC Desire for an absolute steal of a price as the seller had managed to forget his lock pattern and hadn't set up a google mail account to bypass the lock pattern. Having used Android phones before I knew that if I could just figure out the correct combination of buttons on startup I'd be able to reset the phones to factory settings and have a working phone.
So, I quickly bought the phone, figured out the "Power+Vol Down" combination and ran a factory reset from within that menu.
The phone restarted and I went through the setup and everything seemed fine, until I tried to send a text/make a call.
When I send a text message, I get the message sending failed error and it retrys various times before the phone finally gives up and stops trying.
When I try and make a call the phone just hangs for a couple of seconds on the dialing screen, beeps and cuts off (as though I have no signal).
I assumed that the phone had been blocked, hence the seller was selling it so cheap and he had come up with this story of locking it out, but after having a play I realised the internet was working perfectly and I had full HSDPA signal. Now correct me if I'm wrong but I'd have no sort of connection if the phone had been blocked by the carrier?
I assumed this was a software issue and have updated from 2.2 to 2.3 but still the same issue. After updating, I've also realised that I am unable to change network carriers (I'm on TMobile and they now share networks with orange).
My sim works perfectly in other phones and if I put another sim in the Desire, it still has the same issues. The phone is locked to TMobile (not that I think that would matter), running the official HTC 2.3 Gingerbread release and as far as I'm aware my APN settins are all okay.
If anyone could shed any light onto what is going on here, and hopefully to a fix then it would be greatly appreciated
Thanks in adavnce
Please use the Q&A Forum for questions Thanks
Moving to Q&A
my apologies, thanks for moving me to the correct forum
Hi all,
Thanks for a least looking at this thread and providing feedback. So here is my situation.
1. Bought EVO 4g from a friend who bought new phone and transferred his phone number from Sprint to Verizon so the phone does not have access to Sprint's network.
2. My wife has a crappy MetroPCS phone I would like to replace with the EVO 4g.
3. I have all the software that has been talked about in many threads here: diagnosis drivers, cdma workshop, prl, and a few other things which I can't remember.
4. I have rooted the phone with S-OFF and currently running MetrogenMod 4.5
Q1: Does the phone need to be on the Sprint network in order for me to get the phone working on MetroPCS?
Q2: After reading all of the forums it sounds like the phone will magically work on MetroPCS' network, but something tells me I'm missing something?
Q3: How do I get my wife's phone number transferred over to this phone? It seems I can only transfer the current phone number that the phone has even though it is not mine.
Thanks again in advance and I apologize if these questions have been asked before, but I did not see any.
Jamdev12
PS: Ok after reading and getting familiar with this stuff it seems there are two ways of doing this, but I rather get some expertise from someone first :
1. Easiest method. Call MetroPCS and request an ESN swap. Since I own both phones I don't foresee this as illegal and I've heard of people successfully getting this done.
2. Hardest method and possibly bricking the phone. Call Sprint and request MLS number. Then use the software that is available to get ESN from old phone and write it to the new phone. If done right, the new phone will act and connect as if it were the old phone.
To all, am I correct in the above assumptions?
You shouldn't need to call sprint for your msl..search the play store for "msl reader". It'll save you that hassle anyways. ....Did a quick search and found this guide over on af.. http://androidforums.com/evo-4g-all-things-root/538899-guide-metro-pcs-donor-flash.html .. I flashed to boost so thats the extent of my experience. Hope it helps.
Hi nrvlljr,
Thanks for this link. I will be trying this tonight and if I get it working, I'll post my findings. Wish me luck. :good:
jamdev12
jamdev12 said:
Hi nrvlljr,
Thanks for this link. I will be trying this tonight and if I get it working, I'll post my findings. Wish me luck. :good:
jamdev12
Click to expand...
Click to collapse
Break a leg buddy..Just make sure to follow the instructions to a tee and you'll be fine.
nrvlljr said:
Break a leg buddy..Just make sure to follow the instructions to a tee and you'll be fine.
Click to expand...
Click to collapse
Hi nrvlljr,
Thanks for the encouragement. Unfortunately it did not work for me. For some reason the phone is unable to log into the MetroPCS network as my old phone. One thing that confused me about the instructions was to save the nam1 and Nam2 data for my old phone because not once after that did I use this data to reprogram the new phone. All it says is to replace the ESN and meid numbers in the nvm folder and reboot.
Next I tried the MetroPCS tutorial in the developer forum to get MetroPCS working, ROM and everything without success. I'm able to connect via roaming, but not on my current phone number.
Anyways, if you or anyone here has any ideas, I would gladly appreciate it. At least the phone is not bricked, yet.
Thanks in advance.
jamdev12 said:
Hi nrvlljr,
Thanks for the encouragement. Unfortunately it did not work for me. For some reason the phone is unable to log into the MetroPCS network as my old phone. One thing that confused me about the instructions was to save the nam1 and Nam2 data for my old phone because not once after that did I use this data to reprogram the new phone. All it says is to replace the ESN and meid numbers in the nvm folder and reboot.
Next I tried the MetroPCS tutorial in the developer forum to get MetroPCS working, ROM and everything without success. I'm able to connect via roaming, but not on my current phone number.
Anyways, if you or anyone here has any ideas, I would gladly appreciate it. At least the phone is not bricked, yet.
Thanks in advance.
Click to expand...
Click to collapse
Ok, so after more fiddling, I was able to get Data working, but no talk and text. To get data working, I had to run DFS to import the latest PRL from MetroPCS into the phone. Once I did that and rebooted the phone, 3G started to work, but still could not get Talk and Text to work.
Then I did the worst thing that I could have done, I think. I order for me to get Talk and Text working, I took the phone to a MetroPCS. Well, I let them run the phone through Houdini and now Talk and Text work, but I can't get 3G to work even though I have a plan that has Talk, Text and Data and I have reloaded the MetroPCS PRL in the phone.
Has anyone ran into this problem? Would I have to get my phone off the MetroPCS database in order for me to get 3G running again? Any help would be gladly appreciated.
Hello, I, new here..
I have literally tried everything i have read from forum to forum, post to post, from installing DIAG drivers to QPST, apn, anycut, everything i have found and cannot make my EVO to connect to the web. My sister had this phone fully working (except 4G) and now that i transferred it to my account i make calls and text but not MMS or WEB. less 3G. I am very frustrated but willing to keep on reading instructions if anyone would be able to help!!. Thank you very much and you guys are doing a very great job. miraculously i am obtaining knowledge i never even though it existed! unfortunately havent being able to solve my problem.
jamdev12 said:
Ok, so after more fiddling, I was able to get Data working, but no talk and text. To get data working, I had to run DFS to import the latest PRL from MetroPCS into the phone. Once I did that and rebooted the phone, 3G started to work, but still could not get Talk and Text to work.
Then I did the worst thing that I could have done, I think. I order for me to get Talk and Text working, I took the phone to a MetroPCS. Well, I let them run the phone through Houdini and now Talk and Text work, but I can't get 3G to work even though I have a plan that has Talk, Text and Data and I have reloaded the MetroPCS PRL in the phone.
Has anyone ran into this problem? Would I have to get my phone off the MetroPCS database in order for me to get 3G running again? Any help would be gladly appreciated.
Click to expand...
Click to collapse
What kind of phone did you use for the donor flash? I had this problem with my old evo 4g. I had it donor flashed from a freeform 1. Even though I was paying for 3g the evo didnt get it. I assumed it was because my freeform didnt have 3g so the ESN being read by the network on my evo didnt require it to send 3g data. Just a guess
Device: European GSM model "YAKJU"
ROM: stock 4.2.1, freshly installed from Google provided image
I swiped my device a few weeks back, after a bad experiment. Reflashed the Google image and all was swell. Until a few days back, my phones radio seems to crash at arbitrary moments, yet very often.
Symptoms: good reception, able to use internet over EDGE/3G and all of a sudden no coverage whatsoever. Nothing then works: tried going into airplane mode and back, tried resetting the radio in the telephone info menu (*#*#4636#*#*), the only solution is to reboot the phone. Then we're back to square one: everything works for a short while (minutes at best) then zilch again. Very frustrating!
The funny thing is, the telephone info menu still gives me info about signal strength. Also, IMEI number is no problem, I still have one (seeing this seems to be a common issue).
I'm completely lost here. Why would my phone, all of a sudden, be doing this? Anyone? :-\ Is there a logfile somewhere I could look at (rooted phone), possibly telling me what's crashing exactly?
UPDATE: well, I thought swapping sims with a colleague would be a good idea to troubleshoot further (and make sure it wasn't a faulty sim card), but to my horror I now get no service whatsoever, even after a reboot! The phone doesn't even ask for a sim code... Yikes? Hardware failure or still possibly software? Would a factory reset do anything?
UPDATE2: Factory reset didn't help, at all. Same issue, no connection whatsoever.
UPDATE3: What the ****ing ****. I reflashed the stock Google image (again) and at first it seemed much worse: I no longer had a IMEI (*#06#). Hit the Google and saw nothing more than "ahh, sucks, send it for repair!". So I was preparing to do so, took out the battery to write down the serial, popped it back in, rebooted and... all is well now. IMEI is back and it seems to have and keep its connection now?! I don't have a single clue on as what and/or how though, but it sure as hell is no hardware issue. Google, get that **** together, this was your flagship phone! :\
UPDATE4: Spoke too soon. Scratch the previous update, I just lost all radio again. Back to square one!
Noone?
Hi all,
having had the malware come through in the recent OTA update, I decided to do a factory reset to get all my data off quickly before any of it went to someone it shouldn't. Before the OTA the phone was working perfectly!
Unfortunately, after that, I have not been able to get connected to 3 Mobile (UK) although it worked before. I get the "Can't connect to this network right now. Try again later." message.
I've flashed a variety of ROMS, from old stock, to new stock, to Eragon.....none of which allow me to get on my network.
Wifi works fine.
The IMEI did disappear, but I was able to follow instructions online and manually reinsert them successfully.
I wonder if I have somehow knocked out the RF frequencies as I did not know I needed to make a backup of these.
ANY help you can give me to rescue what is a pretty decent phone (let down by Elephone's software!) would be great.
Thanks!
I have never had this problem thankfully so I am not sure what you should do but the video in the link below may help?
https://www.youtube.com/watch?v=qnJr7RQa2Kk
Some progress - oddly enough I tried restoring the IMEI numbers to the opposite SIM sockets and now the RADIO setting declares that it is on.
I think this is because it is a very early version of the phone and perhaps the SIM labelling was the wrong way round. Who knows.
I've attached some screenshots of what seems to be going on right now. Any ideas? Anyone?
I can get the phone to connect to 4g, but it will not connect to 3g/2g.
What do I do now?
Cooperuk said:
I can get the phone to connect to 4g, but it will not connect to 3g/2g.
What do I do now?
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Click to collapse
Glad you have managed to sort of sort it. For 3g have you selected that in mobile data settings?
It was a hardware issue - opened the phone up and the antenna connector had come away from the motherboard. Must have happened when in my missus' handbag (her phone - not mine!).
All solved now.
Might be worth others checking their antenna if having the same issues. Under the plastic cover is a little rubber 'knob' which puts pressure on the connection. I don't think the back was screwed down hard enough to keep the correct pressure on the connector.