Usb cord came unplugged while updating rom tmobile dash. - HTC Excalibur

The device is stuck in the windows mobile boot screen. Tried to do a hard reset but didnt do anything still stuck. Tried to get to boot screen didnt work by holding camera button but when took out battery and fired up with usb went to the tri color screen but would not connect to pc. How can I unbrick this?

1. Turn your phone off by removing the battery.
2. Put the battery back in.
3. While pushing down the camera button and holding it down, plug the usb cable in (while the other end is plugged into your computer)
4. You should see the tri colored screen and USB somewhere at the bottom. If it says "Serial" something's wrong.
5. Find a STOCK ROM for your phone, and flash it. Make sure it's an official upgrade exe, not some cooked ROM.
6. After all that's done.. proceed to flash the ROM of your choice.
To make sure this doesnt happen again, I would recommend the "hard spl" linked in the second or third post of my ROM thread (in my signature).

Related

sprint touch not booting any screen ...help

while doing the gps upgrade, I was doing step 4 (Run the Alltel ROM exe file ) it failed at 8% then sent me to a recovery page after i removed the battery my touch wont do anything ,i tried soft reset ,camera and even hard .the only time i see anything is when i plug a usb cable in ,just a red light in the speaker hole.
try getting it to bootloader (hold power button, camera button and soft reset button) it should display a tricolor screen. now just plug in the usb cable and reflash the same rom or a different one
tried that it didn't work
What is the bootloader version you are using? 0.4 or 2.31
If you see 2.31.CoKE, you should be fine, but read more, more, more!!!
Don't want to sound like I'm not helping, but I am no expert right now, so don't want to further cause damage to your phone.
So go here:
http://forum.ppcgeeks.com/showthread.php?t=24979
i'm having a somewhat related problem..
I rom updated.. phone works but get a USB not recognized error when i plug it into any xp box.
I guess i need to try an activesync cab file..
if that doesn't work.. i'll reflash a rom through SD method once i find out how.
Anyone got a link for that?

[Q] bricked tilt 2

help please!
i preformed task 29 on my tilt 2 and i now have an ATT screen and wont go any further. when i try to stat it it only goes as far as the first screen and no further. i tried resting it to no avail. i can not establish connection with pc. i have vista for pc. can somebody help please?
Yes. now u preformed that, you want to plug in your USB. Push reset and the lower volum button at the same time. You will go into boot loader mode. It should say USB on the bottom once u have made a connection after connecting your USB to the computer. At that point flash your Radio, after flashing your radio, flash your rom. All like you normaly would ..
PS. make sure Sim and MScard is out of phone before preforming Flashing Radio, then the rom. Then replace the sim card after all the installation from the rom you are installing..
First go back to the task 29 post and read all the instructions.
Task 29 is a memory wiper,it completely wipes the memory of the device leaving only the radio and basic functions.
To get up and running again follow these instructions:
1. Download the newest stock rom for ATT found in the Rom Development forum. http://forum.xda-developers.com/showthread.php?t=737168
2. Remove back cover from the device, remove the battery, remove the SIM card and remove the SD card if you have one. Reinstall the battery, do not replace the back cover.
3. Power up the device and connect it to the PC. Press the down volume button and press and hold the stylus into the reset button, hold both until the boot screen appears. Windows may install some software at this time, let the software install.
4. When USB appears at the bottom of the boot screen run the ROM installer software run. Follow ALL on screen instructions.
NOTE: If you have Hard SPL installed you can install any custom ROM, if not you MUST install a STOCK SHIPPED ROM.
twh said:
help please!
i preformed task 29 on my tilt 2 and i now have an ATT screen and wont go any further. when i try to stat it it only goes as far as the first screen and no further. i tried resting it to no avail. i can not establish connection with pc. i have vista for pc. can somebody help please?
Click to expand...
Click to collapse
First of all check to see if your phone is hardspl'ed by turning phone completely off then hold volume down key then power phone back on from here you should be on tri-color screen see what the spl version says if it says 0.85Olinex it's hardspl'ed anything else is not hardspl'ed.
If your phone is hardspl'ed then your good all task29 does is wipe your entire os off your phone thats why it won't boot to nothing but the startup screen so in order for it to boot you need to flash a rom on to it, so like before power phone off hold volume down key & power phone on you should be on tri-color screen again at the bottom of phone screen it should say serial now plug in usb from computer now it should say usb at the bottom of phone find a rom that you like then flash it phone should reboot after flash & work like normal once again.
Hope this helps
thank you all you guys. you all were awesome. as you could imagine, i am new to wm. but with the help of every body, i got my phone up and running.
twh said:
thank you all you guys. you all were awesome. as you could imagine, i am new to wm. but with the help of every body, i got my phone up and running.
Click to expand...
Click to collapse
no problem i'm glad we all were able to help you

[Q] phone unresponsive, will not power on

Let me start off by saying I was flashing a different rom, kernel, flashable zip with all my user apps, and gapp(all via philz recovery, clean wipes only ). I pushed reboot and the screen went black and did not reboot. Attempting to power the phone on, boot to recovery, or to download mode and the phone is completely unresponsive. I tried plugging it into a computer and going through my files saved on the phone, the computer will not recognize the phone, or charge. If anyone could send me a thread that could point me in the right direction would be great. Thanks.
Here's a good place to start once download mode and recovery are unavailable: http://forum.xda-developers.com/showthread.php?t=2549068
You need to find a debrick image that matches the bootloader you had on your phone. The files might not necessarily be linked in that thread, but it details the method.
Good luck
Much appreciated who knows when how long that might take if it all. I also did forget to mention im on the NJ1 boot loader. But oddly enough I just had my battery itself charging in wall charger seperatw from the phone. I Read earlier that there are instances where the battery has to be full for the phone to reboot. I plug it into the udb on my computer leave and come back the red led light is on but the battery falls out because I didnt put the back cover back on, still won't reboot or turn on now. Still not recognized by my computer.

Galaxy Tab 3 NO Power, boot loops when plugged in. Otherwise nothing Video attached.

Hi all, I've been using XDA for years since the original O2 XDA's and I have never had to post anything as I've always found my solution. I'm hoping somebody can assist me with a problem I have on this stock galaxy tab 3.
The device was brought to me after being thrown down the stairs. I replaced the screen and built it back up,
Removed battery connector and reconnected = nothing happens
Press power = nothing happens
press download mode = nothing happens
press recovery mode = nothing happens
Plug USB into PC = nothing happens on PC or tablet
Plug in USB mains charger and it displays battery charging logo but it doesn't fill or animate the fill then it starts the samsung boot screen. It reboots and continues to do this constantly and never ends.
I've tried two batteries and both batteries work in another tab 3 but neither batteries changed how the device works.
Thank you for any advice in advanced!!
I just received a Tab 3 lite (SM-T110) for repair, it's having a similar problem.
It does automatically turn on when plugged into charger or computer.. It is stuck on a bootloop, requiesting a Kies recovery. It does reboot when given the three finger salute (center button, volume down, and power) - it will not enter recovery mode though - same firmware error message). The device is also full off or full on, no indication of it's it's recharging or no - let the battery run out, it's off - else it's on (does not turn on or off with power button). I don't have any info how it got into this state - most likely power loss during a firmware update, but haven't ruled out other possibilities (ie bad rooting job, a custom ROM upgrade went wrong, etc). I'm not 100% concerned about cause, but hopefully I can unbrick the thing.
Anyways, I loaded Kies onto my computer and put it into recovery mode and plugged it in - nothing. Exit the recovery mode of Kies, and all of a sudden the program goes nuts trying to connect and disconnect from the device. Hmm... Okay, disconnect it, uninstall Kies, install Kies3 and try again - same thing except it complains the device is too old when the program leaves recovery mode - but same thing otherwise - does not show up in recovery mode, connects and disconnects at huge rate when not in recovery mode....
Hmmm...
Now looking at the screen, it does indicate (in the upper left hand corner) that it's in ODIN mode... So my next step I figure I'll try ODIN (although I'm researching ODIN at the moment as I haven't used it before (never had to unbrick anything from Samsung prior to now).
Okay, that was painless - downloaded and installed ODIN 3.10.7, and then downloaded the latest firmware from Samsung, extracted the firmware, added it to ODIN's AP line, then hit start to push the latest firmware onto the tablet. Good as new again.

Stuck in orange bootstate, no recovery mode possible!

Hi there. After (an attempt) to unlock the bootloader of my A50 and installing TWRP Recovery (TWRP_A50_Magisk_Prepatched) i find myself in an orange bootstate. I can't get it into recovery, download or fastboot mode. It seems like a full brick. I can't even power off the device. Only Volume up, Volume down and Power button let's the device reboot but then the same boot problems appear. Is there anything i can do to recover my phone?
Text of first screen when booting up:
"The phone's bootloader is unlocked and it's software integrity can't be verified. Andy data on this phone may be vulnerable to attackers. Don't store any important or sensitive information on this phone". Press power key to continue"
Text of second screen when booting up:
"The phone is not running Samsung's official software. You may have problems with features or security and you won't be able to install software updates"
Any ideas!?
flash stock via odin
nikolas60 said:
flash stock via odin
Click to expand...
Click to collapse
I have the same problem described as above. To use odin you need access to the download menu. Personally, i can not even access the download menu using any cobination of volume up-down & power combination...
RestrictedPower said:
I have the same problem described as above. To use odin you need access to the download menu. Personally, i can not even access the download menu using any cobination of volume up-down & power combination...
Click to expand...
Click to collapse
caztricum said:
Hi there. After (an attempt) to unlock the bootloader of my A50 and installing TWRP Recovery (TWRP_A50_Magisk_Prepatched) i find myself in an orange bootstate. I can't get it into recovery, download or fastboot mode. It seems like a full brick. I can't even power off the device. Only Volume up, Volume down and Power button let's the device reboot but then the same boot problems appear. Is there anything i can do to recover my phone?
Text of first screen when booting up:
"The phone's bootloader is unlocked and it's software integrity can't be verified. Andy data on this phone may be vulnerable to attackers. Don't store any important or sensitive information on this phone". Press power key to continue"
Text of second screen when booting up:
"The phone is not running Samsung's official software. You may have problems with features or security and you won't be able to install software updates"
Any ideas!?
Click to expand...
Click to collapse
Try connecting your phone to your PC with the USB Type C cable, and do VolDown + Power to reboot the phone, and the moment the screen turns black, press VolUp + VolDown. It'll bring you to a different screen where you can press VolUp to go into download mode for flashing the stock firmware via Odin. I got my stock firmware from https://samfrew.com/all/page/2/#t (you'll need to search for your Model Number - SM-A505F/SM-A505FN/SM-A505FM, and select the correct Region. Also, select the correct Modem Version (the last 4 letters/number of the item to download). Then, follow the "Flashing Guide" at the bottom of the Samfrew page where you downloaded your firmware.
jtanhw said:
Try connecting your phone to your PC with the USB Type C cable, and do VolDown + Power to reboot the phone, and the moment the screen turns black, press VolUp + VolDown. It'll bring you to a different screen where you can press VolUp to go into download mode for flashing the stock firmware via Odin. I got my stock firmware from (you'll need to search for your Model Number - SM-A505F/SM-A505FN/SM-A505FM, and select the correct Region. Also, select the correct Modem Version (the last 4 letters/number of the item to download). Then, follow the "Flashing Guide" at the bottom of the Samfrew page where you downloaded your firmware.
Click to expand...
Click to collapse
This did it for me! Many thanks...
jtanhw said:
download mode for flashing the stock firmware via Odin. I got my stock firmware from https://samfrew.com/all/page/2/#t (you'll need to search for your Model Number - SM-A505F/SM-A505FN/SM-A505FM, and select the correct Region. Also, select the correct Modem Version (the last 4 letters/number of the item to download). Then, follow the "Flashing Guide" at the bottom of the Samfrew page where you downloaded your firmware.
Click to expand...
Click to collapse
I had the same problem and managed to get back to the Download Page.
How do I find out what is the correct region of the correct Modem Version of my phone? It's an S10 (intl unlocked) that I bought in the US from Amazon.
TheAsker70 said:
I had the same problem and managed to get back to the Download Page.
How do I find out what is the correct region of the correct Modem Version of my phone? It's an S10 (intl unlocked) that I bought in the US from Amazon.
Click to expand...
Click to collapse
You can find answers in the S10 forum. But I think the steps will be the same (this is A8 device/forum).
Rexton270 said:
You can find answers in the S10 forum. But I think the steps will be the same (this is A8 device/forum).
Click to expand...
Click to collapse
My bad. Apologize. Will head over there. Thanks!
No bother. Hope you are sorted by now.
this is the exact same problem that goes for me with my samsung a505gn, i flashed a twrp 3.3.1-2_zvox and im stuck at this state. i found my stock firmware at the link provided above, but there are multiple types of a505gn stock firmware (XTC, SMA, GLB), question is, how do i know the correct type of stock firmware to reinstall to my phone, hence, having a limited information of the phone because of this problem (which is stuck at orange bootstate).
Same Problem
caztricum said:
This did it for me! Many thanks...
Click to expand...
Click to collapse
for now work on not sir
i have same problem stuk n auto restart
if u work can u help me thanks
jtanhw said:
try connecting your phone to your pc with the usb type c cable, and do voldown + power to reboot the phone, and the moment the screen turns black, press volup + voldown. It'll bring you to a different screen where you can press volup to go into download mode for flashing the stock firmware via odin. I got my stock firmware from https://samfrew.com/all/page/2/#t (you'll need to search for your model number - sm-a505f/sm-a505fn/sm-a505fm, and select the correct region. Also, select the correct modem version (the last 4 letters/number of the item to download). Then, follow the "flashing guide" at the bottom of the samfrew page where you downloaded your firmware.
Click to expand...
Click to collapse
thank you very much
thanks for your comment, its help me. my Samsung A50 hanged on boot-loader and loop turn on/off.
Is there a way to install twrp if the problem is like this every time I try to install the twrp it came to this problem. Please help me
jtanhw said:
Try connecting your phone to your PC with the USB Type C cable, and do VolDown + Power to reboot the phone, and the moment the screen turns black, press VolUp + VolDown. It'll bring you to a different screen where you can press VolUp to go into download mode for flashing the stock firmware via Odin. I got my stock firmware from https://samfrew.com/all/page/2/#t (you'll need to search for your Model Number - SM-A505F/SM-A505FN/SM-A505FM, and select the correct Region. Also, select the correct Modem Version (the last 4 letters/number of the item to download). Then, follow the "Flashing Guide" at the bottom of the Samfrew page where you downloaded your firmware.
Click to expand...
Click to collapse
Hi this helped me many thanks <3
jtanhw said:
Try connecting your phone to your PC with the USB Type C cable, and do VolDown + Power to reboot the phone, and the moment the screen turns black, press VolUp + VolDown. It'll bring you to a different screen where you can press VolUp to go into download mode for flashing the stock firmware via Odin. I got my stock firmware from https://samfrew.com/all/page/2/#t (you'll need to search for your Model Number - SM-A505F/SM-A505FN/SM-A505FM, and select the correct Region. Also, select the correct Modem Version (the last 4 letters/number of the item to download). Then, follow the "Flashing Guide" at the bottom of the Samfrew page where you downloaded your firmware.
Click to expand...
Click to collapse
thank you so much you just helped me save my phone
peace keeper said:
thank you so much you just helped me save my phone
Click to expand...
Click to collapse
Have you got the a21s? As can't root it, as every twrp source I use soft bricks the phone, or just bootloops, or goes into error at boot up and stops half way. Was thinking trying other custom recovery. Any tips m8?
jtanhw said:
Try connecting your phone to your PC with the USB Type C cable, and do VolDown + Power to reboot the phone, and the moment the screen turns black, press VolUp + VolDown. It'll bring you to a different screen where you can press VolUp to go into download mode for flashing the stock firmware via Odin. I got my stock firmware from https://samfrew.com/all/page/2/#t (you'll need to search for your Model Number - SM-A505F/SM-A505FN/SM-A505FM, and select the correct Region. Also, select the correct Modem Version (the last 4 letters/number of the item to download). Then, follow the "Flashing Guide" at the bottom of the Samfrew page where you downloaded your firmware.
Click to expand...
Click to collapse
My phone is Realme 6 it doesnt take me anywhere my laptop only does the plugging in and plugging out sound all the time and when I let go of the volume buttons the bootloop happens again
caztricum said:
Hi there. After (an attempt) to unlock the bootloader of my A50 and installing TWRP Recovery (TWRP_A50_Magisk_Prepatched) i find myself in an orange bootstate. I can't get it into recovery, download or fastboot mode. It seems like a full brick. I can't even power off the device. Only Volume up, Volume down and Power button let's the device reboot but then the same boot problems appear. Is there anything i can do to recover my phone?
Text of first screen when booting up:
"The phone's bootloader is unlocked and it's software integrity can't be verified. Andy data on this phone may be vulnerable to attackers. Don't store any important or sensitive information on this phone". Press power key to continue"
Text of second screen when booting up:
"The phone is not running Samsung's official software. You may have problems with features or security and you won't be able to install software updates"
Any ideas!?
Click to expand...
Click to collapse
caztricum said:
Hi there. After (an attempt) to unlock the bootloader of my A50 and installing TWRP Recovery (TWRP_A50_Magisk_Prepatched) i find myself in an orange bootstate. I can't get it into recovery, download or fastboot mode. It seems like a full brick. I can't even power off the device. Only Volume up, Volume down and Power button let's the device reboot but then the same boot problems appear. Is there anything i can do to recover my phone?
Text of first screen when booting up:
"The phone's bootloader is unlocked and it's software integrity can't be verified. Andy data on this phone may be vulnerable to attackers. Don't store any important or sensitive information on this phone". Press power key to continue"
Text of second screen when booting up:
"The phone is not running Samsung's official software. You may have problems with features or security and you won't be able to install software updates"
Any ideas!?
Click to expand...
Click to collapse
I HAD the same issue an I resolved it.
There are 2 methods to overcome this problem.
I even wrote a PDF and attached here in this post.
Below is SOME content from the PDF so it could be easy for users to find it on Google. I still strongly recommend you to refer to the PDF attached as it has pictures as well.
Samsung Galaxy M31 / Samsung M31 Screen is stuck on the following error message / error screen:
‘This phone’s bootloader is unlocked and the software integrity can’t be verified. Any data on this phone may be vulnerable to attackers. Don’t store any important or sensitive information on the phone.’
‘The phone is not running Samsung’s official software. You may have problems with features or security. And you won’t be able to install software updates.’ (error screen looks like below):
I was using correct TWRP and I was on Android 11 One UI 3.1.
Just to experiment, I flashed wrong TWRP version which was meant for Android 10 while being on Android 11. And so this problem started. Stuck on the error screen. Phone will not power off or on. Could not even enter the bootloader screen. Nothing works whatever keys I press. The same screen comes up. When the phone goes off and the phone will not accept charging that mean even you it whole night connected to charger, phone will not be charged- the same error screen.
So, the battery was not charging (my battery was at 24% just before this tragedy happened. It was late night and I thought of waking up tomorrow and plug in charger for an hour thinking if its battery is quite charged then I will follow Fix Method 2).
I woke up next morning and the phone was off (Battery drained fully). To this I was happy thinking that I can now hold Volume + and Power key and connect USB cable to enter Bootloader. When I did that phone would enter bootloader and gets switched off automatically (remember the battery was drained completely, charger too failed to charge battery and phone is not drawing enough power from USB port to stay on bootloader. On bootloader screen the phone’s display is fully on so more power usage).
Now I knew that the USB port is not proving enough power so that the phone could remain On while in bootloader when I hold Volume + and Power key and connect USB cable to enter Bootloader. I know for sure that Fix Method 2 will fix this for sure but it’s quite tiring.
So I referred to my PC manual to figure out which USB port provides maximum power. I found the right port (refer pic below):
So now I figured out 5 Volts port and plugged the original white Samsung M31 USB cable into one (refer the pic below):
If you don’t know which USB Port is 5 Volts then I recommend you to try all the ports and try getting to bootloader screen.
So when the phone was off, I pressed and hold the Volume up and Volume down key and with other hand I connected USB cable and now the phone went in bootloader and then I quickly flashed the right TWRP. Disconnected the USB cable and put the phone to charge and now it was accepting charge. Phone was back into life.
So I resolved it by Fix Method 1 below:
Fix Method 1: On my PC, I located the 5 Volts USB port and plugged the original white Samsung M31 USB cable into one (refer the pic below):
Entered Bootloader screen.
How to enter bootloader screen:
Assuming your phone is unlocked and the developers options are on and you have enabled USB debugging in Developer options and you have little knowledge of flashing firmware or TWRP via Odin.
Press and hold Volume Up and Volume down keys together with one hand and using other hand, connect USB cable to phone and release all the keys. Now phone will show bootloader screen which looks like below pic:
I quickly flashed the correct TWRP via Odin:
Flashing TWRP:
· Make sure OEM Unlock is ON in developer settings;
· Turn off the phone;
· Press the volume down + volume up button whilst the phone is connected to a pc to boot in download mode;;
· Long press vol up then confirm you want to unlock bootloader (this is needed one time only);
* Please be aware all your data will be erased including internal storage and phone will reboot!!
· Let the phone boot normally, pass the setup and connect to internet (wireless or mobile data) in order to unlock RMM;
· Make sure OEM Unlock is ON in developer settings;
· Turn off the phone;
· Use Vol up + Power + usb cable plugged to a pc to start the phone in download mode, short press vol up to confirm you want to go to download mode;
* If by any chance you see RMM state=Prenormal or KG state=Prenormal, factory reset data and redo from step 5!
TWRP screen was up. I tapped on Reboot and it did not reboot because the battery was not enough charged however I saw that TWRP Menu this means TWRP was working so the phone will boot up once it is charged.
Now I plugged in charger and was happy to see the correct charging screen (refer below pic):
I would turn power switch Off and On it quicky to know the charging percentage.
When it reached 20% I started phone (obviously by long pressing power key and it booted up just fine).
I loved myself
Fix Method 2:
Remove the phone’s back cover.
Be careful while removing the back case as you could screw the finger print sensor.
Disconnect the battery connector from motherboard and reconnect it.
Do not turn on the phone. As turning On will again get you back to the same error screen.
Put the back cover on.
Connect charger. Do not turn phone On yet. Wait for 5 min.
Do not even touch the phone.
Now you need to know the percentage of charge so do not hit the power button yet instead locate the main switch to which your charger is connected. Quickly turn Off and On and look at phone it shows charging percentage.
Once charging percentage reached around 20% you can touch your phone and power it on and it should boot up fine. It should not take more than 5 min to boot up.
Atharkhan101 said:
I HAD the same issue an I resolved it.
There are 2 methods to overcome this problem.
I even wrote a PDF and attached here in this post.
Below is SOME content from the PDF so it could be easy for users to find it on Google. I still strongly recommend you to refer to the PDF attached as it has pictures as well.
Samsung Galaxy M31 / Samsung M31 Screen is stuck on the following error message / error screen:
‘This phone’s bootloader is unlocked and the software integrity can’t be verified. Any data on this phone may be vulnerable to attackers. Don’t store any important or sensitive information on the phone.’
‘The phone is not running Samsung’s official software. You may have problems with features or security. And you won’t be able to install software updates.’ (error screen looks like below):
I was using correct TWRP and I was on Android 11 One UI 3.1.
Just to experiment, I flashed wrong TWRP version which was meant for Android 10 while being on Android 11. And so this problem started. Stuck on the error screen. Phone will not power off or on. Could not even enter the bootloader screen. Nothing works whatever keys I press. The same screen comes up. When the phone goes off and the phone will not accept charging that mean even you it whole night connected to charger, phone will not be charged- the same error screen.
So, the battery was not charging (my battery was at 24% just before this tragedy happened. It was late night and I thought of waking up tomorrow and plug in charger for an hour thinking if its battery is quite charged then I will follow Fix Method 2).
I woke up next morning and the phone was off (Battery drained fully). To this I was happy thinking that I can now hold Volume + and Power key and connect USB cable to enter Bootloader. When I did that phone would enter bootloader and gets switched off automatically (remember the battery was drained completely, charger too failed to charge battery and phone is not drawing enough power from USB port to stay on bootloader. On bootloader screen the phone’s display is fully on so more power usage).
Now I knew that the USB port is not proving enough power so that the phone could remain On while in bootloader when I hold Volume + and Power key and connect USB cable to enter Bootloader. I know for sure that Fix Method 2 will fix this for sure but it’s quite tiring.
So I referred to my PC manual to figure out which USB port provides maximum power. I found the right port (refer pic below):
So now I figured out 5 Volts port and plugged the original white Samsung M31 USB cable into one (refer the pic below):
If you don’t know which USB Port is 5 Volts then I recommend you to try all the ports and try getting to bootloader screen.
So when the phone was off, I pressed and hold the Volume up and Volume down key and with other hand I connected USB cable and now the phone went in bootloader and then I quickly flashed the right TWRP. Disconnected the USB cable and put the phone to charge and now it was accepting charge. Phone was back into life.
So I resolved it by Fix Method 1 below:
Fix Method 1: On my PC, I located the 5 Volts USB port and plugged the original white Samsung M31 USB cable into one (refer the pic below):
Entered Bootloader screen.
How to enter bootloader screen:
Assuming your phone is unlocked and the developers options are on and you have enabled USB debugging in Developer options and you have little knowledge of flashing firmware or TWRP via Odin.
Press and hold Volume Up and Volume down keys together with one hand and using other hand, connect USB cable to phone and release all the keys. Now phone will show bootloader screen which looks like below pic:
I quickly flashed the correct TWRP via Odin:
Flashing TWRP:
· Make sure OEM Unlock is ON in developer settings;
· Turn off the phone;
· Press the volume down + volume up button whilst the phone is connected to a pc to boot in download mode;;
· Long press vol up then confirm you want to unlock bootloader (this is needed one time only);
* Please be aware all your data will be erased including internal storage and phone will reboot!!
· Let the phone boot normally, pass the setup and connect to internet (wireless or mobile data) in order to unlock RMM;
· Make sure OEM Unlock is ON in developer settings;
· Turn off the phone;
· Use Vol up + Power + usb cable plugged to a pc to start the phone in download mode, short press vol up to confirm you want to go to download mode;
* If by any chance you see RMM state=Prenormal or KG state=Prenormal, factory reset data and redo from step 5!
TWRP screen was up. I tapped on Reboot and it did not reboot because the battery was not enough charged however I saw that TWRP Menu this means TWRP was working so the phone will boot up once it is charged.
Now I plugged in charger and was happy to see the correct charging screen (refer below pic):
I would turn power switch Off and On it quicky to know the charging percentage.
When it reached 20% I started phone (obviously by long pressing power key and it booted up just fine).
I loved myself
Fix Method 2:
Remove the phone’s back cover.
Be careful while removing the back case as you could screw the finger print sensor.
Disconnect the battery connector from motherboard and reconnect it.
Do not turn on the phone. As turning On will again get you back to the same error screen.
Put the back cover on.
Connect charger. Do not turn phone On yet. Wait for 5 min.
Do not even touch the phone.
Now you need to know the percentage of charge so do not hit the power button yet instead locate the main switch to which your charger is connected. Quickly turn Off and On and look at phone it shows charging percentage.
Once charging percentage reached around 20% you can touch your phone and power it on and it should boot up fine. It should not take more than 5 min to boot up.
Click to expand...
Click to collapse
Atharkhan101 said:
I HAD the same issue an I resolved it.
There are 2 methods to overcome this problem.
I even wrote a PDF and attached here in this post.
Below is SOME content from the PDF so it could be easy for users to find it on Google. I still strongly recommend you to refer to the PDF attached as it has pictures as well.
Samsung Galaxy M31 / Samsung M31 Screen is stuck on the following error message / error screen:
‘This phone’s bootloader is unlocked and the software integrity can’t be verified. Any data on this phone may be vulnerable to attackers. Don’t store any important or sensitive information on the phone.’
‘The phone is not running Samsung’s official software. You may have problems with features or security. And you won’t be able to install software updates.’ (error screen looks like below):
I was using correct TWRP and I was on Android 11 One UI 3.1.
Just to experiment, I flashed wrong TWRP version which was meant for Android 10 while being on Android 11. And so this problem started. Stuck on the error screen. Phone will not power off or on. Could not even enter the bootloader screen. Nothing works whatever keys I press. The same screen comes up. When the phone goes off and the phone will not accept charging that mean even you it whole night connected to charger, phone will not be charged- the same error screen.
So, the battery was not charging (my battery was at 24% just before this tragedy happened. It was late night and I thought of waking up tomorrow and plug in charger for an hour thinking if its battery is quite charged then I will follow Fix Method 2).
I woke up next morning and the phone was off (Battery drained fully). To this I was happy thinking that I can now hold Volume + and Power key and connect USB cable to enter Bootloader. When I did that phone would enter bootloader and gets switched off automatically (remember the battery was drained completely, charger too failed to charge battery and phone is not drawing enough power from USB port to stay on bootloader. On bootloader screen the phone’s display is fully on so more power usage).
Now I knew that the USB port is not proving enough power so that the phone could remain On while in bootloader when I hold Volume + and Power key and connect USB cable to enter Bootloader. I know for sure that Fix Method 2 will fix this for sure but it’s quite tiring.
So I referred to my PC manual to figure out which USB port provides maximum power. I found the right port (refer pic below):
So now I figured out 5 Volts port and plugged the original white Samsung M31 USB cable into one (refer the pic below):
If you don’t know which USB Port is 5 Volts then I recommend you to try all the ports and try getting to bootloader screen.
So when the phone was off, I pressed and hold the Volume up and Volume down key and with other hand I connected USB cable and now the phone went in bootloader and then I quickly flashed the right TWRP. Disconnected the USB cable and put the phone to charge and now it was accepting charge. Phone was back into life.
So I resolved it by Fix Method 1 below:
Fix Method 1: On my PC, I located the 5 Volts USB port and plugged the original white Samsung M31 USB cable into one (refer the pic below):
Entered Bootloader screen.
How to enter bootloader screen:
Assuming your phone is unlocked and the developers options are on and you have enabled USB debugging in Developer options and you have little knowledge of flashing firmware or TWRP via Odin.
Press and hold Volume Up and Volume down keys together with one hand and using other hand, connect USB cable to phone and release all the keys. Now phone will show bootloader screen which looks like below pic:
I quickly flashed the correct TWRP via Odin:
Flashing TWRP:
· Make sure OEM Unlock is ON in developer settings;
· Turn off the phone;
· Press the volume down + volume up button whilst the phone is connected to a pc to boot in download mode;;
· Long press vol up then confirm you want to unlock bootloader (this is needed one time only);
* Please be aware all your data will be erased including internal storage and phone will reboot!!
· Let the phone boot normally, pass the setup and connect to internet (wireless or mobile data) in order to unlock RMM;
· Make sure OEM Unlock is ON in developer settings;
· Turn off the phone;
· Use Vol up + Power + usb cable plugged to a pc to start the phone in download mode, short press vol up to confirm you want to go to download mode;
* If by any chance you see RMM state=Prenormal or KG state=Prenormal, factory reset data and redo from step 5!
TWRP screen was up. I tapped on Reboot and it did not reboot because the battery was not enough charged however I saw that TWRP Menu this means TWRP was working so the phone will boot up once it is charged.
Now I plugged in charger and was happy to see the correct charging screen (refer below pic):
I would turn power switch Off and On it quicky to know the charging percentage.
When it reached 20% I started phone (obviously by long pressing power key and it booted up just fine).
I loved myself
Fix Method 2:
Remove the phone’s back cover.
Be careful while removing the back case as you could screw the finger print sensor.
Disconnect the battery connector from motherboard and reconnect it.
Do not turn on the phone. As turning On will again get you back to the same error screen.
Put the back cover on.
Connect charger. Do not turn phone On yet. Wait for 5 min.
Do not even touch the phone.
Now you need to know the percentage of charge so do not hit the power button yet instead locate the main switch to which your charger is connected. Quickly turn Off and On and look at phone it shows charging percentage.
Once charging percentage reached around 20% you can touch your phone and power it on and it should boot up fine. It should not take more than 5 min to boot up.
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Click to collapse
Hi, friend. I have the same problem. But I don't even have a bootloader. When I log in, I just get a black screen.

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