Develop Bugs

(TMO) TP2 Turns off when screen is closed.

Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.

I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!

My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty

palatkik said:
I have posted an almost similar question here with no reply.
http://forum.xda-developers.com/showthread.php?t=553378
Not sure what the problem is. In my case the solution is not to close the keyboard when OneNote Mobile is still open!
Click to expand...
Click to collapse
I don't OneNote is my problem. Since I don't use it.
rosebud said:
My colleague is having the same prob, from what he is experiencing, i would suggest a hardware fault, probably just a loose ribbon cable... but best send it back to HTC to avoid voiding your warranty
Click to expand...
Click to collapse
I guess it's time to give TMO a call. Just need to flash everything back to stock.
Thanks for the suggestions guys. I was hoping to avoid having to send it back, but i might as well.

Albaholic said:
Hi all,
I tried doing a search on this before posting this thread. No luck. I just got my TP2 on sunday. I let it charge and flashed HardSPL and a few roms. I noticed my phone would turn completely off when I open and close the screen. At first, I thought it was the display turning off to save power, but the phone is actually turning completely off and I need to hit the power button and boot it back up again. Is this a setting I need to change? Or could there be something wrong with my phone? I also tried going back to the stock rom to eliminate that as a cause and the same thing happens.
Any help is appreciated.
Click to expand...
Click to collapse
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)

discoverd the same issue, happened to me about a week ago for a few times, when i slide in/out the keyboard. It just habbend about 4 times, but didn't happend again since this time ... i will have a eye on it...

Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.

wejergang said:
Hi,
I had this issue to and send the phone in for repair. The said that it was a problem with the mainboard - replaced it and send it back. It now works perfect.
REMEMBER!!! If you want to send the TP2 in for repair you must reflash the SPL back to the original one, I think it is 0.79.0000 (see http://forum.xda-developers.com/showthread.php?t=550131 for how to restore to the original HardSPL)
Click to expand...
Click to collapse
Did they replace the entire phone or just the mainboard?

ma6inista said:
Same here. The screen turns off completely but the phone actually works and I can receive or place calls. Called the HTC support and they advised to try if a hard reset will fix it before sending the phone in. The tricky part here is that this issue can not be recreated easy in their service as it happens randomly with me (sometimes it works fine for days). I am still trying to find out what causes this issue on first place. I think it started right after I installed IGO 8 and changed some power settings in the ini file but it kept doing this after I removed it. I also tried to disable the light sensor (the one that turns the screen off when you place the handset to your ear during a call) because it looks exactly like this - screen turns off but the phone works. So, I will give it another week and I will try the hard reset.
What roms do you guys have this issue with? I am using the stock T-Mobile US with HardSPL.
Click to expand...
Click to collapse
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2

coppertop24 said:
Did you ever resolve your issue? i ask because I am having he same problem on a Sprint Touch Pro 2
Click to expand...
Click to collapse
Sorry, forgot to update this thread. I ended up getting a replacement from TMO. I am much happier now that my phone doesn't turn off whenever I close the screen. Get a replacement while you can and ask them nicely if they can overnight it to you. I did.

Actually, this was a software problem in my case - I did the hard reset 2 weeks ago and since then I have not experienced the issue. I am going to start installing my previous programs one by one to find out what caused the problem.

Same
I have the same problem,
The hard reset solve the problem?
please heeeeelp

Phone keeps turning off

Hi guys/gals.
Got a bit of a problem, and not sure whether it's the actual phone at fault, or the software...
Had the phone for about 4 months now, and have noticed this to get worse and worse... I'm pretty sure it's happened before on the stock rom, but can't remember whether it happened before I unlocked the phone to be able to install custom roms (not security/sim unlock, just a standard unlock to allow custom roms).
Anyway, this is basically how my phone's life has been: I got phone, used standard htc rom. Then, the spl unlocker came out, and I installed that about 2 weeks after it came out (waited just to check people had no probs ). Then, I installed one of the energy roms as my first rom. Installed a few other roms in between, then an updated energy rom etc. Then, I installed the official wwe 6.5 rom. Then, I went back to the energy rom. Currently, I'm using the 26th October (iirc) rom. As I said, not sure whether it happened when I had the official 6.1 rom on (spl locked), but I'm quite sure it happened while I had the official 6.5 rom on (spl unlocked). It has happened tho with all different custom rom images I've used...
Basically, what I've noticed, is that sometimes I'm replying to a text message or email, click reply, pull out keyboard, and it seems to cause the phone to power off. Pressing the power button starts it again. Sometimes, I've not been doing anything, and it's turned itself off. Sometimes, I've dropped the phone (even only a slight drop of about 1cm), and it's caused it to power off.
I've also had times where it's turned itself off, and nothing's allowed it to come back on, other than taking the battery out the back of the phone and re-adding the battery. Then, pressing the power button powers the phone on.
Is this a problem with the roms, a problem with the spl unlocker, or a problem with my phone itself? Am I best contacting htc?
Any advice welcome, as it's very annoying coming to use the phone, and finding it's turned itself off, or when I go to reply, I open the keyboard, and then have to wait for it to load up and power it on to reply!!!
Many thanks in advance

Hi.
It's very anoying for you..
I suppose you should try to (re)install the latest Hard SPL, and to install the latest Radio too. After it, make a hard reset. Next, flash with your favorite ROM And come back here to say us what happens.
See you, and good luck for these manips.

lovelldr said:
Hi guys/gals.
Basically, what I've noticed, is that sometimes I'm replying to a text message or email, click reply, pull out keyboard, and it seems to cause the phone to power off. Pressing the power button starts it again. Sometimes, I've not been doing anything, and it's turned itself off. Sometimes, I've dropped the phone (even only a slight drop of about 1cm), and it's caused it to power off.
Click to expand...
Click to collapse
I've had this same trouble. It would happen to me when I would finish typing a text message and hit the send key and slide the keyboard close at the same time. I only really noticed it when I was running the energyroms, however I can not say for sure that they are the root cause of it, as I have waited till the message was sent before closing my keyboard ever since.

Well, since I wrote this message this morning, it's happened at least twice. Both times whilst the phone has been in my pocket...
I will try installing the latest hard spl. Think the radio I have is the latest already. Will also try a different ROM just in case it is energy roms which is causing it (but am pretty sure it happened with other roms).
Thanks for those suggestions, will let you know any outcomes

try Valkyrie. ^^

Well, I went through and installed the new hardspl (altho not sure if any different to the one I had, how would I tell?!). I then installed the image from josh, which had the latest radio and rphone.dll (or whatever the file is called) matched to it. However, doesn't appear to have made any difference. Still doing it...
Does anyone else suffer much with it, and it's just a design fault? Or should I contact htc? As surely it should just turn off when in your pocket?!

No-one else? I'm just the only person. Guess I best drop htc an email then...

my att Rhodium /tilt2 does it too
Ive been dealing with this for awhile now also.... , also return my phone for new one but this one does the same thing my radio is 4.47.25.24 and i have 1.6beta rom by josh build 21882.5.073 .

What went wrong?

Today after some regular and gps usage, my GN blacked out.
I took the battery, sim out waited about 30 secs and tried to fire back up. Nada!
It would flash (camera's flash) me for a split second every time I pressed the power button I couldnt turned the damn thing for nothing.
I, finally gave up and was about to head to the store to get it exchanged but I tried one last time and she powered right up. I have no idea what happened. I just dont want to have issues once my 30-days return, exchange period is up. Any thoughts?
Phone is rooted and have Android Revolution Rom on it

sti-06 said:
Phone is rooted and have Android Revolution Rom on it
Click to expand...
Click to collapse
You may have answered your own question. An overlooked glitch in the ROM maybe?

Well if it was a glitch in the rom, why the phone didn't start like how it supposed to once I took the battery out?
spywhite said:
You may have answered your own question. An overlooked glitch in the ROM maybe?
Click to expand...
Click to collapse
Sent from my Galaxy Nexus using XDA App

spywhite said:
You may have answered your own question. An overlooked glitch in the ROM maybe?
Click to expand...
Click to collapse
My ROMs have no overlooked glitches. Also such issue is most likely doesn't connected with ROM at all.
It didn't boot even in odin or bootloader?

^^nope. Nothing! Everytime I pressed the power button flash in the black lit up for a split second. Thats all the response I got from the phone.

sti-06 said:
Today after some regular and gps usage, my GN blacked out.
I took the battery, sim out waited about 30 secs and tried to fire back up. Nada!
It would flash (camera's flash) me for a split second every time I pressed the power button I couldnt turned the damn thing for nothing.
I, finally gave up and was about to head to the store to get it exchanged but I tried one last time and she powered right up. I have no idea what happened. I just dont want to have issues once my 30-days return, exchange period is up. Any thoughts?
Phone is rooted and have Android Revolution Rom on it
Click to expand...
Click to collapse
Overheat protection maybe?

robinsmy1 said:
Overheat protection maybe?
Click to expand...
Click to collapse
It could be but phone wasnt hot at all...If it gets to the point where the phone needs to shut itself off, I am pretty sure I would feel that when I touch the phone.

Reboot Loop NEW FINDINGS

Hey guys, my gnex has just been stricken (for the second time) by the boot loop. Managed to fix it last time with a flash of the google image, but this time it isnt working.
Same as usual, mine features the greyed out wifi toggle as well, and reboots every time the screen goes off (which makes sense that I've been noticing it go off every 2 minutes).
I have found that the device will not reboot if it is plugged in and set in the dev options to "stay awake" while charging. This seems to keep it running, same if I set the time-out to longer. My theory has to do with the distribution of power...I think that something is telling the phone it doesn't have enough power to function.
Like everyone else I've done endless factory resets, flashed the goog image and such and such to no avail. Currently stock but I left my bootloader unlocked atm. I can still boot into recov and everything and even flash other roms.
Has anyone else noticed this, or could someone who is also having the problem confirm the screen thing?
I think last time I posted I was on winmo, missed this forum.

Bump? Anyone else having this issue?

Just send it in for warranty. I sent mine in and Samsung exchanged the phone

I havent been paying attention, are many people having this issue? It sounds scary. Were you on a custom rom when this started?

My Nexus has been stuck on "Turning WiFi on.." since I've had it. It would also constantly boot loop itself whenever the screen went off. I flashed the new AOKP build to avoid this issue, however, the WiFi still does not work If I'm ever on stock again, I'll give stay awake a shot.
I live in the U.S. with the GSM GNex, so warranty is out of the question unfortunately.

Fixed the loop by flashing aopk again with franco's kernel. Brilliant but my Wifi is still messed up. I flashed a new baseband XXKL1 and no improvements. I'm gonna just wait it out for a bit because I've seen some threads elsewhere where that has actually worked, but who knows. I'll probably cave and send it out soon.

RogerPodacter said:
I havent been paying attention, are many people having this issue? It sounds scary. Were you on a custom rom when this started?
Click to expand...
Click to collapse
Yes and no. It happened twice and the second time I fixed it by going FROM stock to AOPK with included kernel. Now it happened on THAT setup so I went back to stock and no dice. Its a very weird problem....

I got exactly the same problem. Wifi didn't work (grey toggle) so I tried to bring the warranty conditions back, but got an endless boot each time screen goes off.

mastergrifis said:
I got exactly the same problem. Wifi didn't work (grey toggle) so I tried to bring the warranty conditions back, but got an endless boot each time screen goes off.
Click to expand...
Click to collapse
Try booting into the bootloader and using the gnex toolkit to go back to stock and relock. Good luck. Logcat isnt even logging my wifi issues, its like my wifi adapter was removed entirely.

ShatteredAxe said:
Try booting into the bootloader and using the gnex toolkit to go back to stock and relock. Good luck. Logcat isnt even logging my wifi issues, its like my wifi adapter was removed entirely.
Click to expand...
Click to collapse
That's what I did, I used the toolkit to go back to stock and after that I got those annoying reboot. Of course wifi doesn't work anyway... That's really frustrating

mastergrifis said:
That's what I did, I used the toolkit to go back to stock and after that I got those annoying reboot. Of course wifi doesn't work anyway... That's really frustrating
Click to expand...
Click to collapse
You and I are in the EXACT same boat my friend. I just cant afford being without this phone, my job depends on social media and email. DAMN YOU SAMSUNG!!!!!

ShatteredAxe said:
You and I are in the EXACT same boat my friend. I just cant afford being without this phone, my job depends on social media and email. DAMN YOU SAMSUNG!!!!!
Click to expand...
Click to collapse
I have a Desire Z by my side, but of course I want my Gnex back as new. The only thing that scares me is the warranty. I'm not sure if it's still valid. I mean, apparently there's no sign of root/bootloaderunlocked, but how can I explain that suddenly my phone has started rebooting itself without any reasons?

Yeah, only option is to just try and see what happens.

Phone keeps turning off/rebooting

Hi, Since i updated to android 6.0 I have been experiencing alot of issues. My phone recently started to turn off for no reason for every Rom I install. I cant use it for 10 minutes for it to turn off. Sometimes I must try like 5 times for it to boot. Is there anything I can do about it? Im just thinking I should throw it to garbage and get the S7?
Thanks

Does the same thing on a stock ROM? Possible battery problem?

audit13 said:
Does the same thing on a stock ROM? Possible battery problem?
Click to expand...
Click to collapse
I am trying to install the stock rom right now but during installation it shuts down randomly. I have tried another battery and it still does the same thing so I think the battery is not the problem.
Also wanted to say that I dropped the phone few times without any screen damage. Maybe that caused a hardware problem?
EDIT: I successfully installed the stock rom. I will let you know if it runs smooth now, thanks!

It seems that my power button has a problem, every time I press it, sometimes it opens the menu where you can select if you want to reboot/turn off/vibrate and the phone turns off.