Related
Well, I am sure that some people out there might have a similar issue with their device. I have finally been able to setup my e-mail accounts to work properly. I have it turned on to connect to "The Internet" (Wi-Fi on the Dash) every 15 minutes to check for new email. However, when I have the Wi-Fi feature turned off, it won't do it; which is what I want it to do. But when I have it connected to the laptop via USB to charge, it checks for the e-mail. This is pointless as I am already receiving the e-mails on my laptop.
Is there a way that I can have it not use the USB to check for e-mails? I heard in another forum that I can set ActiveSync to "Work" which might resolve the problem. Anyone know how I can do that?
Finally, if that doesn't work, what e-mail applications do you guys recommend? I have my Outlook on my laptop setup so that I receive e-mails from both my account into a single Inbox and I have the option of choosing what account I want to send from. Something like that for the Q/Dash would be very useful.
Oh, and one more thing. Is there a way to have the Q/Dash delete the messages from the server when deleting from the handheld? I would like to be able to filter my messages when receiving them on the handheld so that I don't have to re-read them on my laptop when I get home. If there isn't a setting for it, is there a program that offers this option?
Thanks in advance...
Deleting messages from server
I'm assuming you're using POP and not IMAP to check your messages on your Dash. If so, this is what I do to delete messages on the server:
1. Download messages onto Dash (of course)
2. Delete messages on Dash
3. Empty the Deleted Items folder on Dash
4. Send/Receive messages.
This has the effect of removing the deleted messages from the server. Of course, you must also delete them on the Dash -- so I'm not sure if this is what you're looking for. Another option is to use IMAP...but my email server doesn't support it so I'm using POP.
Hope that helps!
Manzil
Move to Microsoft Exchange you will get Direct Push to your device and will not have to worry ever about e-mail synchronization issues
How would I move to Microsoft Exchange? Can you be a little more specific?
If your school or office doesn't offer it, this is for personal use -- you'll need a hosted Exchange service. There are a lot out there, google 'hosted exchange', or, take a look at the best, http://4smartphone.net
.PoNeH said:
How would I move to Microsoft Exchange? Can you be a little more specific?
Click to expand...
Click to collapse
Anyone know how to change ActiveSync to "Work" instead of "The Internet"?
Change the sync directories.
Can you explain how. I'm really ignorant when it comes to these things.
Don't remember exactly, I found it in the help files, or the manual -- one or the other -- take a look.
chaznet said:
If your school or office doesn't offer it, this is for personal use -- you'll need a hosted Exchange service. There are a lot out there, google 'hosted exchange', or, take a look at the best, http://4smartphone.net
Click to expand...
Click to collapse
If you want a free hosted exchange service that does push email and 1 Gb of storage will suffice, you could also try Mail2Web:
https://services.mail2web.com/signup/mail2weblive/mail2webLive_01.asp
Looks good -- just curious though, I noticed the free version is for use with the @mail2web email address format -- can you pay and use your own domain name. That's how 4smartphone.net works, but I couldn't find info on it at the mail2web site.
reydiodj said:
If you want a free hosted exchange service that does push email and 1 Gb of storage will suffice, you could also try Mail2Web:
https://services.mail2web.com/signup/mail2weblive/mail2webLive_01.asp
Click to expand...
Click to collapse
- not sure, but not a bad trade-off for free, right ?
Call me part of the ingnorant bunch too, but how can I configure POP on my DASH?
I connect through Wifi all the time. When I got to configure "Email Setup" and put my info in, is says contacting server please wait and nothing happens. It tries for a few minutes and then craps out and say it could not connect? But I can browse the web, can view my mail though my web mail accounts and can view my Yahoo account.
Please some advise on this.
you are part of the ignoran bunch! ;P
At my job, our company emails are setup through an exchange server, and they only allow company computers to sync with it directly. They do have a website setup for Outlook Web Access so we can view contacts, email, the calendar, etc. through a webpage, but I would rather have my calendar and emails through the TF3D interface instead of logging into a website. This great little program called Chronobis allows me to sync the calendar, tasks, and contacts through the OWA website. There's also a new beta just released that allows you to receive email. It doesn't support sending email as of yet. It's a nice option for those in the same predicament as me.
great thanks
thank you so much
this is exactly what i needed
How did you get it working?
dmakk said:
At my job, our company emails are setup through an exchange server, and they only allow company computers to sync with it directly. They do have a website setup for Outlook Web Access so we can view contacts, email, the calendar, etc. through a webpage, but I would rather have my calendar and emails through the TF3D interface instead of logging into a website. This great little program called Chronobis allows me to sync the calendar, tasks, and contacts through the OWA website. There's also a new beta just released that allows you to receive email. It doesn't support sending email as of yet. It's a nice option for those in the same predicament as me.
Click to expand...
Click to collapse
Can anyone give me some instruction on how to set this up. I have downloaded and installed the app and set up a pop e-mail account as stated on their forum, but still couldn't get it to work. There doesn't really seem to be anything by way of a help file on their site...
I have been after something like this as I don't think our work exchange server is configured to sync with mobile devices...
Cheers
Wonder if this might come in handy for current Mail2Web free users, unable to use Activesync from May 1st. OWA via desktop browser remains free.
thanks
this looks to have good potential .. will try now ! Thanks
One quick thing, would it "lock" my device as my exchange server does when I try to sync directly with it.
Glad you guys are finding Chronobis useful.
One of the biggest problems right now is that I'm having trouble getting this to work with Exchange 2007. In their infinite wisdom, the Exchange developers thought it was a good idea to just completely drop support for WEBDAV in 2007... I like the idea that it is all web services now, but it definitely isn't backwards compatible. I'm also concerned that access to the new web services might actually be controllable by the administrators, were WEBDAV had to be enabled for OWA to function. (Still looking into this one)
So sorry if you are on Exchange 2007, it might be a little while before Chronobis supports it.
Things seem to be working well on the Exchange 2003 front though. If you are having issues configuring it and have Exchange 2003, I suggest you take a look at (or post your questions to) the forums on the Chronobis site, that's where I look for them.
Thanks,
frejos - Chronobis Creator
hey guys, well when i go to my companys outlook access OWA site, it has a login that i need to enter on a certain page... https://owana.ford.com/exchange when i enter one username and password for that site, it then states that its been accepted and leads me to a popup that pops up where i enter a different set of username and password....so how would i set up this application?
I just bought a tp2 from Sprint. After setting up my email accounts and using the phone for a few days, and talking to Sprint support, I discovered that the phone does not support deleting emails from the server even though there is an option on the phone to do just that. If this is true then I will have to delete them from my computer even though I've already reviewed them. Has anyone else had this issue/ found a way around it?
Are you using IMAP or POP3? If you are using POP3, I don't know that there will ever be and answer to that. that is why I switched to IMAP. My sent messages and any changes I make are synched between phone, server, and desktop. The only problem is if you use a lot of folders, I am still trying to figure out a way for it to alert me when a new mail arrives in a folder other than the main folder. . ..
Thanks, I'm afraid it's POP3 for me. Looks like no joy.
Where's your email through? May still be able to switch if you want.
My email comes through Godaddy. Thanks, does that help?
Yup. You may be in luck:
http://help.godaddy.com/article/4714
This gives you instructions on how to access your Go-daddy email via IMAP instead of POP3. How familiar are you with IMAP? If you are not, I"d look into it. There are great benefits. It takes some serious switching over if you use Outlok or TBird on your desktop, as you will need to totally switch over to IMAP. Basically the idea is that the folders reside on the server instead of your computer.
I will warn you that on the TP2 and tilt2 (and pretty much any phone, from what I understand) there is no way to be alerted about emails that arrive to certain folders. In other words if you have serverside rules or even desktop rules that move emails to folders upon arrival, you will be able to see and read them on your phone, but you won't be alerted on their arrival. There are a few programs that are supposed to fix this but I have not found any that work for me (currently running Energy MaxSense Rom with WinMo 6.5, Also tried on the stock HTC TF 3d ROM, no dice. Even tried SPB Shell)
The concensus I have heard is that the reason no one, including M$ have tried to fix this is because there is an overiding belief that setting up rules to automatically deliver mail to folders is risky (what if you didn't catch the email?) and not the best setup from an organizational point of view.
They say you should have all emails go to your inbox and then move them to folders by yourself after you read them, thus sorting them and giving your brain physical evidence of having "dealt" with them (this mostly comes from the Getting Things Done crowd).
I was never sold on that, but I might be switching to this methodology out of necessity, since other wise I have to check all folders constantly.
Please, anyone, correct me if there is a better solution.
dbtfree said:
Yup. You may be in luck:
http://help.godaddy.com/article/4714
This gives you instructions on how to access your Go-daddy email via IMAP instead of POP3. How familiar are you with IMAP? If you are not, I"d look into it. There are great benefits. It takes some serious switching over if you use Outlok or TBird on your desktop, as you will need to totally switch over to IMAP. Basically the idea is that the folders reside on the server instead of your computer.
Click to expand...
Click to collapse
Just a note on Thunderbird for the desktop. It is quite possible to have both IMAP and POP for the same account in TB. I do it for my work account. I have the POP account so that I keep my emails locally, and I use the IMAP (Inbox) to delete mail off the server.
Well, took me a while to figure out how to setup exchange for the Cyanogen Mod 7 (CM7) nightlies. I figured this could help some others having trouble. It asks for email address and password. I would enter this. It would fail. Then I realized it actually wants this:
[Domain]\[UserName]@[exchangeserveraddress]
So my email address might be: [email protected]
But I know my exchange server is "exchange.mail.com"
and I know my domain is "Staff"
So I don't enter [email protected] as my email address. I instead enter:
Staff\[email protected] as my email address.
Note: At my work, exchange is setup with all kinds of security and none of the auto discover junk that helps with setup. So these settings may help other people with 'difficult' exchange servers. For others, this may be completely unnecessary.
Weird. I didn't have any problems at all when I went to Settings>Accounts>Add>Corporate. Just punched in my email, pass, then on the next screen the username (Domain\user), FQDN of the public-facing exchange portal, and enabled "use all SSL certs" because my admin is a cheap crackhead who refuses to get a real cert.
Worked first time, too.
Thanks Joe.
drmacinyasha said:
Weird. I didn't have any problems at all when I went to Settings>Accounts>Add>Corporate. Just punched in my email, pass, then on the next screen the username (Domain\user), FQDN of the public-facing exchange portal, and enabled "use all SSL certs" because my admin is a cheap crackhead who refuses to get a real cert.
Worked first time, too.
Click to expand...
Click to collapse
Yes, there are all sorts of variables with exchange depending on security settings, auto-discovery settings, and the version of exchange server. What works on one server, does not work on another.
At my work, exchange is very secure with none of the auto discover junk that helps with setup. So these settings may help other people with 'difficult' exchange servers. For others, this may be completely unnecessary.
I just tried cm7 nightly. No problem getting exchange set up BUT my server requires that the password lock be setup on the phone and I kept getting a message that phone did not allow the required security. This is not an issue on the evio2 Rom I've been using.
Anyone else run into this on cm7?
Sent from my PC36100 using Tapatalk
mikegoldnj said:
I just tried cm7 nightly. No problem getting exchange set up BUT my server requires that the password lock be setup on the phone and I kept getting a message that phone did not allow the required security. This is not an issue on the evio2 Rom I've been using.
Anyone else run into this on cm7?
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
That's because your other ROM doesn't have a fully compatible Email.apk which supports all the ActiveSync admin permissions. Just setup a phone lock which meets the minimum complexity (usually a 4-8 digit PIN will suffice), and accept the Admin rights via the notification you get.
drmacinyasha said:
That's because your other ROM doesn't have a fully compatible Email.apk which supports all the ActiveSync admin permissions. Just setup a phone lock which meets the minimum complexity (usually a 4-8 digit PIN will suffice), and accept the Admin rights via the notification you get.
Click to expand...
Click to collapse
My other ROM does support the ActiveSync permissions, which is why I'm able to successfully setup the password and sync with the Exchange server. This is NOT the case with CM 7.
Sent from my PC36100 using Tapatalk
mikegoldnj said:
My other ROM does support the ActiveSync permissions, which is why I'm able to successfully setup the password and sync with the Exchange server. This is NOT the case with CM 7.
Sent from my PC36100 using Tapatalk
Click to expand...
Click to collapse
So you setup a lock with PIN, but it doesn't recognize this?
Exchange
Hey all, I found this thread while looking for a solution as to why I cannot setup my exchange account. I'm using CM7 but I have a moto cliq xt (I know this is the EVO threads).
I'm not sure from reading this thread, but are you all successfully connecting and syncing to exchange servers with CM7?
I know my credentials are correct (they worked on other roms and on stock) but I'm not sure what the problem is now.
My username is different than my email address on the exchange server, so Joe's suggestion wouldn't help me. I have a logcat from my push to the server if someone might be able to point out the problem from there.
I apologize for posting this in your thread, but I'm out of options and can't get an answer or solution from my home thread.
*Note - another user from my thread was able to, but his username matched his email, and he did it like Joe suggested. Also, I can connect using Touchdown and the same credentials (but I don't want to use Touchdown as I would like the native Email app to handle this.)
Any help or advice would be greatly appreciated.
No go for me... Stupid Exchange 2007 and your damn security policies! Why on earth do you work with the stock sense email.apk and not AOSP!
41rw4lk said:
Hey all, I found this thread while looking for a solution as to why I cannot setup my exchange account. I'm using CM7 but I have a moto cliq xt (I know this is the EVO threads).
I'm not sure from reading this thread, but are you all successfully connecting and syncing to exchange servers with CM7?
I know my credentials are correct (they worked on other roms and on stock) but I'm not sure what the problem is now.
My username is different than my email address on the exchange server, so Joe's suggestion wouldn't help me. I have a logcat from my push to the server if someone might be able to point out the problem from there.
I apologize for posting this in your thread, but I'm out of options and can't get an answer or solution from my home thread.
*Note - another user from my thread was able to, but his username matched his email, and he did it like Joe suggested. Also, I can connect using Touchdown and the same credentials (but I don't want to use Touchdown as I would like the native Email app to handle this.)
Any help or advice would be greatly appreciated.
Click to expand...
Click to collapse
I was able to use the settings that he put in there to get it to work domain\[email protected] Did you try to use them?
Are you even getting to the server name prompt? If so it should be the same as the webaccess address.
drmacinyasha said:
That's because your other ROM doesn't have a fully compatible Email.apk which supports all the ActiveSync admin permissions. Just setup a phone lock which meets the minimum complexity (usually a 4-8 digit PIN will suffice), and accept the Admin rights via the notification you get.
Click to expand...
Click to collapse
I know this thread hasn't been touched in a while, but I don't see a good solution for my particular Exchange setup. I run into the "This server requires security features that your phone does not support." issue and I was wondering something. If I have the Mail app from stock backed up in Titanium Backup, can I restore that app and use it? If so, would I need to uninstall the Email app that comes with CM7?
Since I really really miss my calendar/contacts sync from before, I may not wait for an answer and just hope that my nandroid backup in ROM Manager is a good safety net and go for it. I'll post my results if I do.
chuckuykendall said:
I know this thread hasn't been touched in a while, but I don't see a good solution for my particular Exchange setup. I run into the "This server requires security features that your phone does not support." issue and I was wondering something. If I have the Mail app from stock backed up in Titanium Backup, can I restore that app and use it? If so, would I need to uninstall the Email app that comes with CM7?
Since I really really miss my calendar/contacts sync from before, I may not wait for an answer and just hope that my nandroid backup in ROM Manager is a good safety net and go for it. I'll post my results if I do.
Click to expand...
Click to collapse
So I didn't wait, and I went ahead and mucked with it, but I got way less than stellar results. I was able to uninstall "Email.apk" using Titanium Backup, but when I tried to restore my "Mail.apk" from the same, it just sat there and never completed. I assume that the installation actually failed behind the covers due to some requisite not being in place and that TB was not able to interpret the error as a failed restore.
The search for an answer continues...
MODS: This is my first post on "how to fix something". If I've done anything wrong, please correct me (and the post).
I (and a lot of other people) started having problems with Exchange ActiveSync with Hotmail around the mid-to-end of Jun 2012.
The symptoms on HTC Sense 4.0 phones include the error message "Sync is currently experiencing problems. It will be back shortly" when you try to sync with your Hotmail account.
On searching for a solution, I've found this is a known problem affecting multiple OS platforms (AOSP Devices, iPhones, BB’s, etc). Microsoft is updating their Hotmail servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
At some point in the future, many people expect that HTC will need to update their client software to support this new protocol. Until they do, I think that I’ve discovered a solution that may fix problems people have been having with syncing with their Hotmail accounts (and getting the "Sync is currently experiencing problems. It will be back shortly" errors.).
I make no promises that this will fix your problem (it worked for me). I only have one phone (to test with) and no friends (who could help with testing). The solution I’m recommending will cost you $3.00 so if you don’t want to initially spend the money on an application, then I’d recommend waiting for a few other users (who will hopefully report back) on whether or not this fixed they EAS issue with Hotmail.
I’ve applied this change and I’ve been able to successfully (manually) sync with my Hotmail Account successfully for the past 24 hours. I have not tested this with Contacts, Calendars, Tasks or with Push Mail (if this method allows for the successful sync of any/all those fields, please report back). I’ve been successfully syncing over WiFi and via my cellular connection.
Assumptions:
1) OS is ICS and you’re using the HTC Mail.apk (default HTC Mail Application) to sync with Hotmail.
2) Your phone is rooted.
3) You have SuperSU intstalled from Play Store: https://play.google.com/store/apps/details?id=eu.chainfire.supersu
4) You’re willing to spend $3.00 to buy SQLite Editor. (If someone know of a free version, please let me know and I’ll update the post).
Steps:
1) Create your EAS Hotmail Account just like you normally would: Settings->Accounts & Sync->Add->Exchange ActiveSync
2) Once you’ve completed your Account configuration, go to the Play Store and buy (sorry) SQLite Editor: https://play.google.com/store/search?q=sqlite+editor . It’ll cost you 3 bucks and it’s a great program (I’m not associated with the program at all (no conflicting interest)).
3) Launch SQLite Editor (once installed). It will ask for SU permissions the first time you launch it: Please allow SU access.
4) After a few minutes of scrubbing your phone’s databases, you’ll see a list. Scroll down to the one titled “Mail” (in smaller print right below the title “Mail”, you should see “com.htc.android.mail”). Tap on “Mail”->”mail.db”->”accounts”.
5) After clicking on “accounts, you should see a screen with all of your email accounts listed (if you have more than one). Tap AND HOLD on your Hotmail Account. From the pop-up menu, click on “Edit Record”.
6) Scroll down to you find the Field titled “_easSvrProtocol”. You should see a value in the field (mine had a 14 in the field). Change the value to 2.5 and click on “Save”.
7) Reboot your phone
8) Trying syncing your Hotmail account. It should now sync without the annoying message “Sync is currently experiencing problems. It will be back shortly"
Please provide feedback.
If anyone is wondering: I don't have a HTC One X (rather I have the Sprint EVO 4g LTE). It's S-Off/Rooted and I'm using a custom ROM (see signature).
Justin
Hi
weatheryoko said:
MODS: This is my first post on "how to fix something". If I've done anything wrong, please correct me (and the post).
I (and a lot of other people) started having problems with Exchange ActiveSync with Hotmail around the mid-to-end of Jun 2012.
The symptoms on HTC Sense 4.0 phones include the error message "Sync is currently experiencing problems. It will be back shortly" when you try to sync with your Hotmail account.
On searching for a solution, I've found this is a known problem affecting multiple OS platforms (AOSP Devices, iPhones, BB’s, etc). Microsoft is updating their Hotmail servers with a newer version of the protocol, and this is breaking ActiveSync with Hotmail on many devices.
At some point in the future, many people expect that HTC will need to update their client software to support this new protocol. Until they do, I think that I’ve discovered a solution that may fix problems people have been having with syncing with their Hotmail accounts (and getting the "Sync is currently experiencing problems. It will be back shortly" errors.).
I make no promises that this will fix your problem (it worked for me). I only have one phone (to test with) and no friends (who could help with testing). The solution I’m recommending will cost you $3.00 so if you don’t want to initially spend the money on an application, then I’d recommend waiting for a few other users (who will hopefully report back) on whether or not this fixed they EAS issue with Hotmail.
I’ve applied this change and I’ve been able to successfully (manually) sync with my Hotmail Account successfully for the past 24 hours. I have not tested this with Contacts, Calendars, Tasks or with Push Mail (if this method allows for the successful sync of any/all those fields, please report back). I’ve been successfully syncing over WiFi and via my cellular connection.
Assumptions:
1) OS is ICS and you’re using the HTC Mail.apk (default HTC Mail Application) to sync with Hotmail.
2) Your phone is rooted.
3) You have SuperSU intstalled from Play Store: https://play.google.com/store/apps/details?id=eu.chainfire.supersu
4) You’re willing to spend $3.00 to buy SQLite Editor. (If someone know of a free version, please let me know and I’ll update the post).
Steps:
1) Create your EAS Hotmail Account just like you normally would: Settings->Accounts & Sync->Add->Exchange ActiveSync
2) Once you’ve completed your Account configuration, go to the Play Store and buy (sorry) SQLite Editor: https://play.google.com/store/search?q=sqlite+editor . It’ll cost you 3 bucks and it’s a great program (I’m not associated with the program at all (no conflicting interest)).
3) Launch SQLite Editor (once installed). It will ask for SU permissions the first time you launch it: Please allow SU access.
4) After a few minutes of scrubbing your phone’s databases, you’ll see a list. Scroll down to the one titled “Mail” (in smaller print right below the title “Mail”, you should see “com.htc.android.mail”). Tap on “Mail”->”mail.db”->”accounts”.
5) After clicking on “accounts, you should see a screen with all of your email accounts listed (if you have more than one). Tap AND HOLD on your Hotmail Account. From the pop-up menu, click on “Edit Record”.
6) Scroll down to you find the Field titled “_easSvrProtocol”. You should see a value in the field (mine had a 14 in the field). Change the value to 2.5 and click on “Save”.
7) Reboot your phone
8) Trying syncing your Hotmail account. It should now sync without the annoying message “Sync is currently experiencing problems. It will be back shortly"
Please provide feedback.
If anyone is wondering: I don't have a HTC One X (rather I have the Sprint EVO 4g LTE). It's S-Off/Rooted and I'm using a custom ROM (see signature).
Justin
Click to expand...
Click to collapse
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
PhilipL said:
Hi
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
Click to expand...
Click to collapse
I tried "snt-m.hotmail.com" but the sync never completes.
For the moment, I use the "Hotmail" app from the store. I hope it will be fixed in next rom.
PhilipL said:
Hi
The first option to try is to change the Exchange Active server name, this is something that seems to work on HTC devices. It worked in my case. One of the problems is the new protocols/servers that Microsoft are using needs a redirect to what seems to be a particular data centre your account is held at, this redirect isn't understand by a lot of devices. So try this first, you will need to remove the Active Exchange account first which will clear contacts etc until you resyns.
1) Log into Hotmail via the internet, and look at the Url you are redirect to, for example: https://snt108.mail.live.com/default.aspx
2) Take the first three letters after the //, in this example snt. The three letters appear to identify the data centre holding your account.
3) Re-add your Exchange account, select manual setup, enter your details, and for the domain name use those first 3 letters then add -m.hotmail.com, in this example the server becomes snt-m.hotmail.com
4) For your username, use your email address, this might be populated already with just the first part of your email address, but it is important to then add the rest, so essentially your email is appearing twice in the settings.
Then complete the set-up and try and sync.
Hope that helps. If not, it is worth trying the other suggestion.
Regards
Phil
Click to expand...
Click to collapse
Phil,
I've tried that (mine started with "bay" so I tried changing my server to bay-m.hotmail.com) but I couldn't get it to work. I know some people have had sucess but others didn't (I was one of those who still couldn't sync). By changing the “_easSvrProtocol” from 14 to 2.5 was the only way I could get it to work. Currently I'm sync'ing using the default server (m.hotmail.com) and everything is working as designed.
Justin
Hi
weatheryoko said:
Phil,
I've tried that (mine started with "bay" so I tried changing my server to bay-m.hotmail.com) but I couldn't get it to work. I know some people have had sucess but others didn't (I was one of those who still couldn't sync). By changing the “_easSvrProtocol” from 14 to 2.5 was the only way I could get it to work. Currently I'm sync'ing using the default server (m.hotmail.com) and everything is working as designed.
Justin
Click to expand...
Click to collapse
I think the problem arises when they stop supporting these older protocols, hopefully by then HTC or Microsoft will have worked out the problems, until then we have to find our own solutions, nice one Microsoft.
Regards
Phil
Just confirming the solution in post #1 worked for me.
Big thanks here but curious to know how you would figure this out? What changed when the figure was altered from 14 to 2.5 as it was in my case also?
Funny thing i had similar problems with a normal exchange account, even after installing stock RUU.
Sent from my HTC One X using xda premium
Maybe a dev can see if a mod can be made for solving this problem?
Sent from my HTC One X using xda app-developers app
Risingson said:
Just confirming the solution in post #1 worked for me.
Big thanks here but curious to know how you would figure this out? What changed when the figure was altered from 14 to 2.5 as it was in my case also?
Click to expand...
Click to collapse
After reading about this on multiple threads (both within XDA and outside), I kept seeing reports from various posters that said "If you force the 2.5 Protocal, EAS works on Hotmail". So I started digging around and came up the the solution above.
Risingson: May I ask what you are sync'ing? (i.e. Contacts, Calendar, Email?) I only sync email so I'm curious if this fix allows for full EAS capability with Hotmail. I would think it would, but I'd like confirmation.
Justin
Funnily enough, the Hotmail app works fine for syncing contacts, emails and calenders.
weatheryoko said:
Risingson: May I ask what you are sync'ing? (i.e. Contacts, Calendar, Email?) I only sync email so I'm curious if this fix allows for full EAS capability with Hotmail. I would think it would, but I'd like confirmation.
Justin
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Click to collapse
Just email. Contacts and calendar are linked to Gmail which I am slowly making the switch to.
Push email works perfectly for hotmail now. It's a .co.uk account FWIW.
Risingson said:
Just email. Contacts and calendar are linked to Gmail which I am slowly making the switch to.
Push email works perfectly for hotmail now. It's a .co.uk account FWIW.
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You've got the exact same set up that I have (except I'm using hotmail.com).
Justin
YES! works for me! big Thanks...
This worked for me as well on my Evo 4G LTE. Thanks weatheryoko .
For what it's worth, you don't need the $3 app. You can use something like SQLite Database Browser on your computer instead.
jadeboy7 said:
This worked for me as well on my Evo 4G LTE. Thanks weatheryoko .
For what it's worth, you don't need the $3 app. You can use something like SQLite Database Browser on your computer instead.
Click to expand...
Click to collapse
Is it possible to make this modification without root? Copy and modify the file on pc and copy it again to the device with a "adb push command"?
Sent from my HTC One X using xda app-developers app
MickyMax said:
Is it possible to make this modification without root? Copy and modify the file on pc and copy it again to the device with a "adb push command"?
Sent from my HTC One X using xda app-developers app
Click to expand...
Click to collapse
Can you mount the /data partition without root? The database file (mail.db) is in /data/data/com.htc.android.mail/databases. If you can push/pull to/from there, it should work. I don't have much experience with unrooted devices though.
jadeboy7 said:
Can you mount the /data partition without root? The database file (mail.db) is in /data/data/com.htc.android.mail/databases. If you can push/pull to/from there, it should work. I don't have much experience with unrooted devices though.
Click to expand...
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Very good question... Someone can help?
MickyMax said:
Very good question... Someone can help?
Click to expand...
Click to collapse
You can always try it and see if it works.
This is interesting, so this would mean that recently Microsoft has upgraded their Exchange server from Exchange 2003 sp2 to Exchange 2010. They have always run a very old version of Exchange which is why the utilized Activesync version was 2.5. So if the fix is to change it from Activesync 14.0 to 2.5 that means some software upgrade happened recently on Microsoft's side which is what is causing this issue.
It's working!
FYI: My phone isn't rooted but is unlocked with custom recovery
So the adb commands are working fine! :good:
I have a folder with fastboot stuff : "D:\fastboot"
I have created a hotmail account on my phone and the fist sync doesn't work.
My phone is connected with debugging enabled and I run these commands
adb pull /data/data/com.htc.android.mail/databases/mail.db
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Click to collapse
I now have the "mail.db" file on my fastboot folder.
I downloaded SQLite Database Browser as suggested before. With the tool, I open the data of the table "account". I search my hotmail account and updated the "easSvrProtocol" to "2.5". Do not forget to save!
View attachment 1226181
I launched the push command
adb push mail.db /data/data/com.htc.android.mail/databases/
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Click to collapse
Reboot the phone and voilà!
The sync is working fine!
Thanks to jadeboy7 and weatheryoko
Please click Thanks if this post helps you.