Develop Bugs

Can only receive emails, can't send

I used the proxy settings at the HTC Wiki to setup my Dash with my T-Zones internet. Internet works fine. I'm having a problem with sending mail. I can receive mail fine. When I go to send I get this message:
"The following errors occurred while sending and receiving messages:
the messages cannot be sent . Be certain you have network coverage and that your account information is correct and then try again."
I have a strong signal, get all my emails, can browse the internet.This problem just started happening. WM6 Beta worked fine. Any ideas? Thanks in advance.

I'm having a similar problem. I just tried to setup windows live mail, and it only works over wifi. I get that network coverage error every time I try and sync mail over edge.
I didn't use live mail frequently with the beta, but it definitely worked over edge when I did use it....Seems like something is up.

T-Zones service doesn't included email, sounds like they're starting to close up the loophole that allowed you to use it with the T-Zones plan in the past? I think you'll find some other things not working as well, like Messenger?

Incoming v. Outgoing Servers
Your incoming and outgoing servers need to be different. If you can use your home wifi, but not edge to send, that means that you have your isp's info in the settings.
I originally made an IMAP account that could receive anywhere, but could only send when I was using a wifi network for which iIknew the outgoing server (ie. my home wifi). I used the "set up my email" option that tmobile offers, it works pretty well, since it configures the phone to send and receive. I pay for the 5.99 T-Zones plan, and this function works for me. Just make sure you log into your my.tmobile.com account and turn the text message alerts off (they send you, and charge you for, a text message every time you receive a new email).

They're definitely doing something. I can now send and receive from my aol account, but my .mac account keeps asking for my username and password. I can't login.

In the past in the settings of a pop account you can go into email setup and choose "Network Connection: Wap", in wm6 final there is no choice for wap. I think that is what is causing the problems
chaznet said:
T-Zones service doesn't included email, sounds like they're starting to close up the loophole that allowed you to use it with the T-Zones plan in the past? I think you'll find some other things not working as well, like Messenger?
Click to expand...
Click to collapse

uwashock said:
In the past in the settings of a pop account you can go into email setup and choose "Network Connection: Wap", in wm6 final there is no choice for wap. I think that is what is causing the problems
Click to expand...
Click to collapse
I noticed this as well, both on my Dash and my Vox. My Vox can use T-Zones to get on the internet with the proxy settings. Email had been working fine since I got it on Friday. The strange thing is is I can send email and receive with my aol accounts fine now (this morning they weren't working, only being able to receive).
My. mac account on my Dash now only is getting incoming mail, I can't send out. Earlier this morning I couldn't even log in or get incoming mail.
T-Mobile is definitely doing something because my aol accounts on both phones send and receive fine, now (hope it lasts)
Gmail is also working now, sending and receiving messages.
Hopefully they are just updating their servers since the official release is coming Friday, at least I hope this is what's going on.

as of 9pm EST even connecting Via WiFi I can't send out mail using my .mac account, only receive.
I get the error "the message cannot be sent. Be ceratin that you have network coveraage and that your account information is correct and then try again."
I can' t understand why I'm getting this using WiFi
Gmail, aol still work fine on both T-Mobile EDGE and WiFi.

Uh-oh... looks like I might be going back to WM5.

Easy fix.
Use the proxy, except for everywhere it says use WAP Network under GPRS and Proxy settings, use Work.
Then make sure your IE uses work and your email uses work.

If you can get your IE working but not your email, here is your fix.
for each email account, go to tools>options>select your account> keep going through your email setup until you get to advance server settings.
click on advance server settings, and under network connection, select the same connection that you use for IE.. (should be anything except The Internet)
select it, then hit done (but you aren't done)
it should take you to the previous screen, then hit next, until you get to finish.
You have to make sure you hit finish to save your settings.

Usually if you can't send from your device you might not have set smpt relay on on your webmail account or enabled pop/smpt in general. I had that with a secure server account that I use for buisness and once I had set the settings to turn smpt relay on I had no problems - except it usually works better if i input the password manually. Gmail I have never had problems with after enabling pop.

Yahoo! Mail Issues

I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to 6.1 which automatically found imap settings for Yahoo Mail. This was working fine to send emails until recently.
Now I cannot seem to send emails at all but I can recieve them fine over imap. My phone (T-Mobile Vario II) doesn't seem to want to allow me to set up Yahoo Mail using the POP protocol; it automatically defaults to IMAP and gives me no option. I'm using Pays WM 6.1 ROM (build 3.05) if that makes any difference to anyone.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
(No SSL on either server)
I don't seem to be able to find the port numbers.
Any help much appreciated!

thats the same settings i have and mine works, double check that the proxy is not enabled if you are using media net.

I had the same issue with CRC's rom. I'm lazy, so here is what I did:
1. Delete the account you created (imap).
2. Create a new account, but on the email field write something like [email protected] ...etc. (i.e. mispell yahoo)
3. Now it will ask you to setup the account manually, i.e. Internet mail, POP3, etc.
I use:
incoming -> pop.mail.yahoo.com:110
outgoing -> smtp.mail.yahoo.com:25 (Required SSL)
Hope this helps.

Many thanks dgaud007,
I hadn't thought of that and so obvious as well. Will be trying that immediately!

im having this same issue since goin to 6.1 on a Dash. Tried the yaho.com suggestion elow but it still won't always send.
Any ideas?
dom_mitchell1 said:
I really have no idea what the problem is here. I used to be able to send emails fine when I had WM 6.0 installed. I upgraded to 6.1 which automatically found imap settings for Yahoo Mail. This was working fine to send emails until recently.
Now I cannot seem to send emails at all but I can recieve them fine over imap. My phone (T-Mobile Vario II) doesn't seem to want to allow me to set up Yahoo Mail using the POP protocol; it automatically defaults to IMAP and gives me no option. I'm using Pays WM 6.1 ROM (build 3.05) if that makes any difference to anyone.
It's getting very frustrating not being able to send emails when I've just read an urgent one I've received!
Current settings are:
Incoming: imap.mail.yahoo.com
Outgoing: smtp.mobile.mail.yahoo.com (with authentication)
(No SSL on either server)
I don't seem to be able to find the port numbers.
Any help much appreciated!
Click to expand...
Click to collapse

Win Mobile has always auto configured my Yahoo! account to IMAP (which I am pretty happy about anyway)... That said, I'm using a yahoo.co.uk account.. Don't know whether it applies to yahoo.com accounts..

I have tried using the Auto Configure and tried configuring it manually. Still cannot send about half of the time. Very weird because it always worked fine until I went to the 6.1 ROM.

dapopa9 said:
I have tried using the Auto Configure and tried configuring it manually. Still cannot send about half of the time. Very weird because it always worked fine until I went to the 6.1 ROM.
Click to expand...
Click to collapse
From what I read in one of the Kaiser threads from incognito there was a brief mention of a bug in the 6.1 builds were about 1/2 of the time the logon authorization fails. It has happened to me even on the new 19213 version. I don't know how to fix it at this point (if it's something that can be done after the ROM is cooked). I'm using PAP authentication for now, and so far, haven't seen the issue again.

I'm still having this same issue. Anyone else? Any ideas on how to make Yahoo! outgoing email work with Kavana's 6.1 ROM?

bump message

dgaud007 said:
incoming -> pop.mail.yahoo.com:110
outgoing -> smtp.mail.yahoo.com:25 (Required SSL)
Hope this helps.
Click to expand...
Click to collapse
no, because that's not IMAP
dom_mitchell1 said:
Incoming: imap.mail.yahoo.com
Click to expand...
Click to collapse
How can I get IMAP working again?

I have recently installed Windows Mobile 6.5 on Kaiser. I was able to access yahoo mail for some time but now I can not both send and receive mails. I have also tried the method incoming -> pop.mail.yahoo.com:110
outgoing -> smtp.mail.yahoo.com:25 (Required SSL) and it is also not working. I have recently installed G-Profile and 3G Dialer may be they have caused the problem.

"error synchronizing" when trying to sync IMAP e-mail

Hi, I'm running the Kavana ROM, it works fine except I can't send or receive IMAP e-mail through USB.
I'm on T-Mobile prepaid, no EDGE or GPRS for me; I just want to check my e-mail over Wi-Fi or through USB. Internet Explorer works fine so data is getting through. But when I set my e-mail it says 'error synchronzing' straight away.
any ideas...? I delete all the connections (under settings, connections, GPRS) so as to try and not confuse the device. IE still working but no e-mail.
this is really frustrating and I've spent a long time looking for a solution, without success. Can anyone help...?
thanks!
Richard

rtg20 said:
Hi, I'm running the Kavana ROM, it works fine except I can't send or receive IMAP e-mail through USB.
I'm on T-Mobile prepaid, no EDGE or GPRS for me; I just want to check my e-mail over Wi-Fi or through USB. Internet Explorer works fine so data is getting through. But when I set my e-mail it says 'error synchronzing' straight away.
any ideas...? I delete all the connections (under settings, connections, GPRS) so as to try and not confuse the device. IE still working but no e-mail.
this is really frustrating and I've spent a long time looking for a solution, without success. Can anyone help...?
thanks!
Richard
Click to expand...
Click to collapse
You would have to use Outlook to grab your email then when you plug in your device it will sync the email from Outlook to your device.

Thanks for the reply. It actually started to work by itself...I think all I did was enable and then disable the advanced USB functionality somewhere in the options.
No need to use Outlook, I just pick up mail directly from my server. I hate Outlook and now use Thunderbird on my PC. This, in combination with https://www.nuevasync.com/ means I am finally free from having to sync with Windows!

Pls, HELP
Hi, I'm running the Kavana ROM, it works fine except I can't send or receive IMAP e-mail through USB.
I'm on T-Mobile prepaid, no EDGE or GPRS for me; I just want to check my e-mail over Wi-Fi or through USB. Internet Explorer works fine so data is getting through. But when I set my e-mail it says 'error synchronzing' straight away.
any ideas...? I delete all the connections (under settings, connections, GPRS) so as to try and not confuse the device. IE still working but no e-mail.
this is really frustrating and I've spent a long time looking for a solution, without success. Can anyone help...?
thanks!
Richard
Click to expand...
Click to collapse
Hi Richard, I am facing this same issue. It was working great but suddenly stop working
Do you remenber what exactly u did?
Thanks in advance

Can't remember - sorry! :-(

Touch Pro 2 and gmail

I have had my TP2 for a few days now and i love it, except for the fact that I cannot send or receive email from my gmail account
I can access the internet fine, and use the youtube app fine, but whenever i try to send an email or hit send/receive i get this error message
"CANNOT CONNECT WITH CURRENT CONNECTIONS SETTINGS. TO CHANGE YOUR SETTINGS, TAP SETTINGS"
When i set up the email the only things i was required to supply were my email address and password....so i am assuming the problem lies with the way my handset is trying to access the gmail account, ie. trying to use wifi or something? (i dont have wifi, so i will only be using the "unlimited" interent provided with my t-mobile UK tariff)
has anyone else had this problem or do they know how to get around it as i have finally got myself a decent handset where i can (allegedly!) check my email on the move, but yet i somehow cant get it working?!!
Ihave tried both hard and soft resets to get this sorted but it just wont work and i feel like pulling my hair out!
n

I know it's not much consolation but it just worked for me...
I have a SIM free TP2 and UK T-Mobile Web'n'Walk.
Incoming mail server is imap.gmail.com
Account type is IMAP4
Username is my full gmail username
Outgoing mail server is smtp.gmail.com
outgoing server requires authentication is ticked
All this was set via automatic configuration.
Hope this helps,
Richard

This is what i have done to recieve and send Gmail trueout the standard email client on my Pro II.
First of all you have to enable imap at your gmail account which you can find under settings.
Then on your phone do the following settings.
- make an new account in your email client
- fill in your gmail adress
- fill in your name
- fill at incomming mail "imap.gmail" and account type "imap"
- fill in your account name (gmail adress) and password
- fill at outgoing mail server smtp.gmail.com
and those two checkboxes must be checked
- auto recieve and send is up to you
hope this will help you

ther's a known bug in windows mobile poutlook...
sometimes the autoconf for gmail doesn't work...(i had the same issue on my omnia)
you only need to enter the account details by hand..
to do that, in the first screen where your address is asked, enter [email protected]
leave it without the final m.
after that fill in manually all the account details, then when finished edit the account and put that m in the domain...
that should work...at least in my omnia was the only way to get gmail working...

I used this guide en it works perfectly
http://mail.google.com/support/bin/answer.py?answer=78886

hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!

quasar99 said:
hi, thanks or all the replies, most appreciated.
however, i have now established that i can get my gmail account working - but only over wifi!?!? when the wireless router is turned off i get the same message as before, so there must be a setting or something that is telling my TP2 to look for a wireless connection when performing a send/receive, rather than using the "internet" (if thats the right term) that is included in my contract..AAAARGH...
i have had a look but cannot find any settings for this so i must be going mad?
can anyone shed any light on this for me before i go mad??!!
Click to expand...
Click to collapse
Disable proxyserver, don't have the place where you can find this. I have a dutch rom

I have a gmail imap connection on my HTC Touch that was working great but has failed to connect for the past two hours or so.

I found that to change from Download 30 Days to 7 days and it worked fine.
Oddly I returned my TP2, and switched back to my VarioV, same problem (had worked fine until then). New TP2 is now here, so will start with 7 days and try expanding to 30 days later.

chillaxx said:
Disable proxyserver, don't have the place where you can find this. I have a dutch rom
Click to expand...
Click to collapse
does anyone know how to do this? i cannot find this option anywhere?

is there any way i can see how my tp2 is trying to receive data from my gmail account, ie. if it is trying to use internet or wifi?!?
also, does anyone have any details for the settings that their tp2 (on t-mobile UK) is using when trying to retrieve email (not by wifi)??!
i'm also assuming that t-mobile wont be able to help me as i got my phone/contract via a third party and t-mobile themselves dont seem to stock the phone themselves....

I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone

nlhall said:
I had this problem, it drove me nuts until I worked out what it was, if i was already connected it would work but it would not establish its own new connection.
To fix it go into the email settings for the account, then select:
Edit Account Setup
Next
Next
Next
Next (Outgoing (SMTP) mail server screen)
Click the “Advanced Server Settings” Link
In the “Network connections” it defaults to “The Internet” but if you have gone through the “Connection Setup Wizard” when you first installed your SIM it renames the connection, in my case to “T-Mobile Internet”.
Change “Network Connections” to the correct one i.e. “T-Mobile Internet”
hey presto, you can now get your emails
hope this helps everyone
Click to expand...
Click to collapse
if the connection has a proxy in the setup, than you can use that connection only if selected like above...
if you leave "The internet" the proxy settings are ignored...you have to select the exact connection..but this will prevent the gmail to connect with wifi

hotmail problems

Having problems setting up my hotmail inbox account on the touch flow 3d tab after a hard restart. Last time it just set up when i logged into msn and went throu the set up. but now its not working that way so I tried doing it throu the touchflow 3d tab still not working(looked like the same prosess as msn). Internet working and can log into my hotmail in opera. Did another hard restart but still nothing. Email was working and syncing up until restart.
I get this windows live message from msn “There was a problem signing you into messenger. It may be service or u may be in a place with bad reception. Pleas try again later” been trying for 2 days now
I get “sync failed” from the TF3D inbox
if i use the rong password or user name it lets me know so it dose log into hotmail, dont know what to do. this should be easy, did a search but didn’t come up with to much

Try this:
Go into the "All settings" menu from the settings tab
Then into "connections",
then into "connections" again
then go into "edit my proxy server"
then uncheck the "This network uses a proxy server" box, and try sync now!

that’s how it was, still not working. thanks for the help thow.

have you tried setting it up using Windows Live?

Thanks, just tried that, still no good. it looked like the same process as msn and the TF3D tab “new account” maby it is a problem with hotmail. . . will try to set up another test hotmail account

didnt work :-(

should i send it back to get fixed?

Goto Messaging and create a new account from there.

Tried that one to same problem, mite go into a store and see if I can get them to fix it. if still no good would I be wrong in saying my phone is faulty and sending it back for a fix??