Related
rI am told by a reliable and senior source within T-Mobile UK that they are shortly releasing a further ROM Upgrade. Thank heavens for that :wink:
And before everyone says that they have already upgraded etc.. this is of specific importance to:
1 Those who don't feel comfortable puting a different ROM on; or
2 Those like me who use Blackberry which won't work with any radio other than 1.0 and 1.6 (unofficial confimation).
Anyway watch this space because I am told end of June will be
the date. Please also pass on this news through the other fora as a lot of users are posting wanting to know about T-Mobile MDA III updates.
Thanks
J
Thanks for that info - I wait in anticipation.
Do you know any details of what issues the new ROM will address? Does it have WMP10?
MDA Unlocked ?
Jiggy
I notice your signature mentions Tmobile MDA III Unlocked.
Havin just got one yesterday I want to look to doing bloody everything on it.
Firstly, use it a a phone.
2nd - Sync it with my Mailbox on Our Exchange 2003 server which is fully accessible from the Internet. - I' think i understand that to access this server, i need to use GPRS (and also seen how expensive it is - 7.50perMb).
But what/why do i see all this unlocking terminology on these boards.
I assume there are benefits ? if so could you tell me what.
Thanks in advance.
David.
The "Unlocked" simply refers to the phone being either locked to a single provider (E.g. TMobile etc) or able to accept SIM cards from any telecoms provider. If you put a different telecom providers SIM card in your phone it either works or displays a locked message with a request to put an unlock code in.
A great number of supplied Blue Angels (And other XDA type devices) are being shipped locked to the provider who supplies it. For people who are travelling abroad and use foreign SIM cards or people who simply want to swap SIM card for a different provider are stopped from doing so.
This I feel is a very annoying situation as most providers lock you into a 1 year contract if the phone is subsidised and then refuse to provide an unlock code for that year. This is unacceptable and is simply a money generating exercise in these situations (Providers will tell you it is to stop people purchasing the phone and then disappearing with it without paying but they can block the IMEI number of the phone to stop this anyway!)
Hopefully that answers your question and allowed me to have a little rant!
Jiggy
Thanks. Totally agree with your comments.
David.
MDA III Updates/Unlocked
As regards the post quering my device being unlocked - T-Mobile UK will unlock one of its devices for £15 after 1 month's use. They did not make me wait for 12 months (the term of my contract). I happily paid this, as it is a relatively modest amount, compared to buying out the contract :shock:. They are one of the cellcos in the UK who will do this.
On the updates thread I will keep everyone updated. My contact as much as admitted that they view this site as a helpful way of getting the updates to end users. So unofficial Kudos, as always, to xda-developers
Regards J
Re: MDA III Updates/Unlocked
Jiggy said:
My contact as much as admitted that they view this site as a helpful way of getting the updates to end users. So unofficial Kudos, as always, to xda-developers
Click to expand...
Click to collapse
So he has worked out were he can download the cabs to install in the T-mobile Ext Rom, think he will be able to download a radio version that is newer?
I can also confirm this as the nice man at t-mobile who assisted me with enabling blackberry last friday told me that there is a patch coming soon., and that we should be informed by service message
MdA III user
LOL and Bump I like your thinking MDA III User . Good to hear from you haven't spoken in ages. You never know they may just about have taken the hint. :lol:
I am one of those high maintenance customers but I spend a fair amount so they humour me!!
J
Hi,
does anyone know what level the update will go to as I am unsure whether to wait for it or just go ahead and upgrade to 1.40 now cos I really cant be bothered to do it twice if the tmobile one is going to be better somehow :?
Any help would be appreciated
i spoek to t mobile last week while sorting out my mda 3 and they said that they thought the update would be about in september. She said that they were currently doing testing on it before the release.
however, she promised me that when available it woud be published here!
www.t-mobile.de/blackberry_solution/support/english
username: tmobileuk
password: tmukbbcorp
Currently they have the rom i am running.
Keep your eyes peeled for it!
Thanks for the link I have updatred wiki
Any more news on this subject??
T-Mobile have gone silent
My contact at T-Mobile has gone silent on me. Despite voice mails and emails requesting an update on a) what is in and b) release date of an update. Never a good sign :?
Can all T-Mobile customers start bugging them with me as this is the only way to raise the priority of this issue.
We still do not have WMP10 or an updated radio stack (you cannnot use BB connect with anything other than 1.0). Although with the no sound problem on certain ROMs perhaps we should be thankful!
Stength and safety in numbers on this one :wink:
I've been checking this link weekly since this thread began with no joy. Now even the link no longer works! I gues this won't be happening then!
it works
you should go on connect and then mda3 then rom upgrade and download it
For those who have PM'd me my apologies I haven't had time to reply as I have been earning my salary more than ever over the last few months (good for the soul )
Yes Blackberry Enterprise Solution and Blackberry Client (or whatever it is called both work. The Rom was published many months ago and there is a cab file with the BB software in it posted on this site.
I use T-Mobile so I cannot speak for other networks.
To get BES in particular to work I recall the following:
1 Speak to T-Mobile to get the relevant service book set up for BES.
2 Downloaded to my laptop the desktop software available on the German T-Mobile site (again do a search the link is on here somewhere)
3 Gave my BB Pin to the very nice folks in my IT Dept - they are genuinely great
4 At this stage they registered my PIN on the BES server or whatever it is they do but they got an error and the Server wouldn't talk to my device.
5 One of the IT guys experienced in this said it was a problem with my SIM as it had to be specifically enabled at T-Mobile's side for BES to work.
6 I called T-Mobile and they denied this was a cellco issue initially :roll: but then I transferred their expert to the in house IT guy and low and behold they admitted that it was a SIM issue :lol: (To be fair T-Mobile have been polite and helpful to me up until recently when they have gone silent on the issue of when they are finally releasing the mythical upgrade to the MDA III software).
There you have it. As much as I know about getting BES working which is really just anecdotal as I don't profess to have IT skills. One thought I did have is that those gurus on here who have put the cab file on their machines and done everything they can are probably being blocked by your network. Ultimately they have to enable your SIM card and have inked a licensing agreement (I suspect) with the lovely RIM folks.
Good luck anyway and I hope my post has been of some small use.
J
has anyone ever had this problem understand why its happening or know how to solve it. thanks in advance.
Sounds like a network issue tbh I don't know how Android would have a clue what network the sender is on in order to block messages.
yeah ur probably right. just wondered if anyone had the same problem, spoken to vodafone they said everything working fine.. people can't even call me now from any other network but vodafone, lolz kind of sounds like one of them deals that too good to be true when you choose ur provider. a joke ofc , but yeah see what the outcome is when the so called voda technical staff call me.
dreamdealer said:
yeah ur probably right. just wondered if anyone had the same problem, spoken to vodafone they said everything working fine.. people can't even call me now from any other network but vodafone, lolz kind of sounds like one of them deals that too good to be true when you choose ur provider. a joke ofc , but yeah see what the outcome is when the so called voda technical staff call me.
Click to expand...
Click to collapse
I don't know what Vodafone tech support is like but going from T-Mobile experiences don't listen to a word "customer support" say to you. They know nothing and just seem to read responses of a screen you always need to be transferred to the tech department.
When my G1 stopped receiving any signal the "customer support" guy claimed there was nothing wrong with the network, made me pull my battery and reboot (keep in mind this was a G1 and took about 5 minutes to boot) and after that didn't fix anything claimed it was my sim. I asked to be transferred to tech and 10 seconds later I learned their 3G network was down and all I needed to do was select the "force 2G networks" option on the phone.
brummiesteven said:
I don't know what Vodafone tech support is like but going from T-Mobile experiences don't listen to a word "customer support" say to you. They know nothing and just seem to read responses of a screen you always need to be transferred to the tech department.
When my G1 stopped receiving any signal the "customer support" guy claimed there was nothing wrong with the network, made me pull my battery and reboot (keep in mind this was a G1 and took about 5 minutes to boot) and after that didn't fix anything claimed it was my sim. I asked to be transferred to tech and 10 seconds later I learned their 3G network was down and all I needed to do was select the "force 2G networks" option on the phone.
Click to expand...
Click to collapse
i think all people on help desks should be forced to be part of a community such as xda developers or crackberry so they can begin to actually under stand more about these phones. it would make it so much easier for everyone!
vodafone technical support got back to me said nothing wrong with the network eventualy had to phone them back and tell them the problem again, aparently from what i was told it was to do with my number porting from t-mobile to vodafone, he said something about the fact that when someone calls or sends a text to your number there technicaly still sending it to t-mobile and t-mobile are not forwarding it on to them, prob due to the fact they have closed my account. reason i can send and recevie calls and text from vodafone users is becasue it auto forwards it through the internal vodafone network, from vodafone to vodafone.
There soloution is for them to send me out a new sim card, then when i recevie it, i have to phone them up and they will add my current number to it.
so fingers crossed this is the solution to the problem, moral of the story is sometimes its probably easyer to change your number and text all your friends or the ones you still speak too, your new number. guess with modern phones these days its not to easy to replace a number ontop of a contact previous number.
well there solution didn't work have to wait till 9 am now tommorow to speak to the number porting people.. and tell them i have a problem called "A Split Service" so far they offered me £10 credit on my account been 3 weeks now something tells me they best be crediting me a little more.
Sorry about necro'ing this thread but i'm having the exact same problem and i was wondering how this one was resolved.
When people try to text or call me they get an error saying "incorrect number" it's the correct number however and i can call them perfectly fine. Vodaphone users have no problem sending texts or calling however.
Similiarly i've also just switched networks to vodaphone and kept my old number.
There is a not insignificant amount of people complaining about phones which upon activation (can make and receive calls) cannot receive 3g or 4g Data.
Pertinent Threads:
http://community.sprint.com/baw/message/414670#414670#414670
http://community.sprint.com/baw/message/415272#415272
about 7 pages of posts from just 2 threads on the front page.
haven't even looked in the general samsung or customer service forums for individual complaints yet.
Observed BEHAVIOUR:
* The phone is unable to maintain a consistent connection to 3G.
* At times it'll connect to 3g. for a few minutes at most then lose the connection and ip address.
* The signal icon doesnt say 3g. just shows bars. either says 1x/RTT in status or Evdo Rev A.
The SHADYNESS:
From the threads above. We discover
Sprint WAS until yesterday (4/24) replacing these defective handsets with new ones over the phone.
On that morning there was a memo instructing support members to tell customers that a "open network ticket" has been opened and that it has nothing to do with the handset.(This is what happened to me tonight.)
DESPITE
1. that I can ESN Swap back to my epic 4g and see everything is working quite well.
2. demo Galaxy Nexus at the stores have their data working perfectly well.
empirically speaking, 1. eliminates the possibility of it being a activation/provision issue,
2. eliminates the possibility that its LTE/3g activation related or a widespread network issue.
Sample Experiences from people in the sprint forums.
moonsea63 said:
Also had hours of frustration with Sprint trying to troubleshoot no 3G connectivity on the Galaxy Nexus. On Saturday, they knew nothing about it. Finally Sunday, someone finally acknowledged a widespread "manufacturing defect," for which they are now authorizing return and replacement. Another person on my account received his Galaxy Nexus and his is OK, so it was a 50/50 shot! Mine was shipped today and they sent me a return label to send back the defective phone.
Click to expand...
Click to collapse
Also had hours of frustration with Sprint trying to troubleshoot no 3G connectivity on the Galaxy Nexus. On Saturday, they knew nothing about it. Finally Sunday, someone finally acknowledged a widespread "manufacturing defect," for which they are now authorizing return and replacement. Another person on my account received his Galaxy Nexus and his is OK, so it was a 50/50 shot! Mine was shipped today and they sent me a return label to send back the defective phone.
Click to expand...
Click to collapse
I've so far counted 31 instances of people having a faulty phone in my limited research on this topic. If we take into account the small microcosm forum users are of regular users. We can extrapolate that there is a widespread defect. adding the factor that sprint has come up with a "story" for their customer support reps to use to tell customers it will be 48 - 72 hours before getting a answer. We might surmise this is because they don't wish to use up current limited stock on exchanges of faulty phones.
I'm curious how much this has affected any of you.
Baseband/Kernel/Software versions of those who have issues:
Model: Galaxy Nexus
Kernel: 3.0.8-000006-g7f9fec6 [email protected] 29 #1 SMP PREEMPT TUE MAR 27 14:48:25 KST 2012
Baseband: L700.05 V.FC12 / L700.FC12
Build Number IMM76D.L70012
FB mode details:
Product name - tuna
Variant - toro 32gb
HW version - 14
Bootloader PrimeLC02
Baseband Version L700,FC12
CDMA l700,FC12
SIGNING: PRODUCTION
What I've personally tried aka Hours of my life I'll never get back.
* Dialer Code Hard resets, 1 hour troubleshooting with dialer codes with sprint tech
* Factory Resets
* ESN Swapping to verify that my Epic 4g is rather golden. my Gnex is not.
* Connecting to wifi to download newest profile updates and PRLs.
* Switching between CDMA and LTE/CDMA modes.
* Checking CDMA diagnostics with the qualcomm tools and stuff for some kind of obvious error
because after 6 hours of troubleshooting I've gone ADD OCD.
* Parking next to the fence of the nearest confirmed LTE/CDMA sprint cellphone tower.
Basking in the warmth of Cancer granting 3g/4g deliciousness. Cycling airplane mode.
Updating Profile/PRL/LTE on and off/activation as I whispered sweet words of encouragement into the headset.
* Praying.
* Sacrificing a goat to Sprint CEO Dan Hesse
* Breaking down, crying, calling customer support again.
* They tell me it's not my phone's fault. There's a network issue. He'll open a ticket and fix it by tomorrow!
* More crying.
* Decided to be a big boy. and go Look for evidence of this network issue.
instead I find widespread posts about people getting them replaced with
working phones.
THIS IS XDA. NOOB. OBVIOUSLY YOU MUST HAVE ROOT/RAPEFLASHED/ILLEGALLY
MODDED/QXDM'd up the phone til you broke it. Don't be a lying liar.
Surrender control and experiment data!
Wasn't working locked, stock and barrel. Sam I am.
Wasn't working unlocked. Wasn't working locked again.
Wasn't working unrooted, rooted or unrooted again.
Wasn't working after epst dialer code hard resets.
Wasn't working after profile updates, prl updates.
or after CWM factory settings/cache/dalvik wipe 3x wipe.
or after factory reset.
Wasn't working when i swapped to EPIC 4G and back to Gnex and reinitiated
Hands free activation with a epst hard reset.
Wasn't working before I even had the chance to properly flashrape the phone.
Wasn't working before, during or after my green eggs and ham either
Sam I am.
HEY OP DUDE. Sprint won't replace my phone! Store says stock it has is for sale not for repairs/exchange! HULK ANGRY
Banner down dude.
I got a fool proof plan for you. Bro.
edit: Got it replaced at a store. SUCCESS!
I didn't even have to go any further than Recourse 1.
Framework for getting a exchange/repair.
Note that while doing all/any of the below. You must remain polite, calm and civil at all times.
Everyone you are talking to with the exception of store managers tend to just be "Cogs" in the machine.
They are not the source of the problem. They are people. You catch more flies with honey than vinegar.
by being civil, understanding and reasonable. You negate their ability to excuse and ignore
any fallout from their behaviour by saying you were a entitled irrational angry psycho customer.
1. Find a Corporate Sprint Service/Repair Store nearby. Call ahead first. Ask if they have galaxy nexus in stock. Tell them thanks. Hangup.
Bring a notepad and pen with you to the store. Explain the situation and how it's a known problem. (you have a open network ticket but that you find it strange that their gnex in store works.) ask them how it can be a network issue. "Clearly it has to be the phone right?" ask them if they can exchange the phone. if they say no. ask why. If they say they have none in stock. state that you called before hand and they did. If he says they are for sale only. Take your pen and note the lie and reason. Look up, Smile, ask for their name, sprint id. and their manager, his name and his id and the store number. Should they ask why. Simply say so you can have it for reference and documentation to when you speak to executive services to help get your problem resolved.
Remain in the store.
2.Call customer support refer to your open network ticket, ask them how it can be a network ticket if the stores galaxy nexus works perfectly. Ask if they could ship you a replacement or ask the store to exchange yours.
Should that fail. Run the same routine you did above. get first guy's id. if he makes his manager close the call. get his name and id if necessary.
3. Google these keywords: sprint consumerist executive customer service
Find the number
Call it while you are still in the store in front of the employees or manager. (Be cool.)
Politely explain what's gone on. and the steps you've taken to resolve. (and how you've exhausted everything reasonably )
and if they lied about it being a known issue or whatever. indicate their failings in a factual manner. give the lady their store ID, the employee and managers names as well as your customer service rep's and his manager's id. (if they lied about it being a known issue and about the change in policy)
and that you've tried to be reasonable about escalating the issue yet
These employees have been deceptive and unhelpful despite every reasonable step you've taken.
More interested in having stock to sell and maintaining numbers than customer care. blah blah blah
If the store employees don't try to stop you before you call or during the call.
it's pretty much guaranteed exec services will take care of you, Punish the store if they were unhelpful and lied.
and get a working phone for you faster.
FOOLPROOF!
or so I hope. but as mike tyson said. "Everybody's got a plan til they get KTFO."
Could you post some more info about your phone to see if there's a pattern somewhere? eg. baseband version, locked or unlocked, have you flashed anything, etc
updated OP with pertinent info.
variance said:
* Dialer Code Hard resets, 1 hour troubleshooting with dialer codes with sprint tech
Click to expand...
Click to collapse
I am having dropped call issues and I thought maybe I would try something other than a factory data reset. Does a dialer code reset do more than just wipe your phone's memory? Which dialer codes did you use on your phone to do a reset?
--
variance said:
The answer to your questions are here:
http://forum.xda-developers.com/showthread.php?t=737594
Note ignore the *# stuff and remember the number reference for what you want to access.
in our phone the format is *#*#(code here)#*#*
with activation on the second #*
The codes are ways to get at the CDMA diagnostic stuff. Debug menus
view signal stats, etc.
You will need your MSL code to see or edit some of them.
You can get that by first rooting.
go to your Android Market and download Terminal Emulator.
And Type in "su" (for super user access)
And then type "getprop ril.MSL" (then enter to get you Device's MSL code)
a EPST reset deletes the activation information, data profile, as well as wipes all data making it do the hands free activation/provisioning thing upon reboot.
Click to expand...
Click to collapse
Thanks very much for the help! I believe I found the code that I'm looking to use. However, I'm having a hard time getting the code to go through.
"*#767*3855# - Factory Format - WARNING!!!
Will go to Hands Free Activation
Nice if you'd like to reactivate your phone, it will do so automatically".
All the numbers that I put in the dialer simply disappear after adding the second #* . Any suggestions? Thanks.
ijrod21i said:
Thanks very much for the help! I believe I found the code that I'm looking to use. However, I'm having a hard time getting the code to go through.
"*#767*3855# - Factory Format - WARNING!!!
Will go to Hands Free Activation
Nice if you'd like to reactivate your phone, it will do so automatically".
All the numbers that I put in the dialer simply disappear after adding the second #* . Any suggestions? Thanks.
Click to expand...
Click to collapse
Confirmed Working Correct Sprint Codes from the Nexus S 4g.
http://forum.xda-developers.com/showthread.php?t=1097554
CORRECTed
variance said:
This link may be more relevant. It's samsung dialer codes.. and I think this one is the actual list i used at first.
http://forums.androidcentral.com/sprint-epic-4g/34715-samsung-epic-dialer-codes.html
edit: crap.. hold on.. im checking my browser history... to find the exact one that worked perfectly on all codes.
Click to expand...
Click to collapse
Nice, found it in a Nexus S 4G thread. Just need to get my MSL now. (time to reroot). Your help is much appreciated!
"Originally Posted by pilussa85 View Post
Anybody Knows the code to Factory format??? i want to get hands Free Activation...."
*#*#72786#*#* "
updated my original post above.
There is so much going on in your post OP. It's effing hilarious.
Not your issue though. That's corporate shenanigans.
Sent from my Galaxy Nexus using XDA
Sorry to clog up the thread.. but now that I'm rooted, I can't get the MSL. None of the apps in the market are working and Terminal Emulator isn't doing anything when I enter the commands. The app "Get My MSL" gives me the error "could not get property ril.MSL" any help? Perhaps it's because I'm running a stock-rooted rom? I'll try a custom one..
so you typed
su
getprop ril.MSL
did not work?
cap sensitive. MSL need to be capped
if that does not work for some strange reason.
do the social engineering way. call sprint. go to activation line
say you need to manually activate your phone and need the msl code.
variance said:
so you typed
su
getprop ril.MSL
did not work?
cap sensitive. MSL need to be capped
if that does not work for some strange reason.
do the social engineering way. call sprint. go to activation line
say you need to manually activate your phone and need the msl code.
Click to expand...
Click to collapse
Looks like galaxy nexus has a problem finding the msl
http://forum.xda-developers.com/showthread.php?t=1407514
that person was lucky enough to be on verizon. guess i'll have to call sprint.
ijrod21i said:
Sorry to clog up the thread.. but now that I'm rooted, I can't get the MSL. None of the apps in the market are working and Terminal Emulator isn't doing anything when I enter the commands. The app "Get My MSL" gives me the error "could not get property ril.MSL" any help? Perhaps it's because I'm running a stock-rooted rom? I'll try a custom one..
Click to expand...
Click to collapse
Happen to be using Swype? Swype will capitalize the I in ril for some reason ....
Sent from my SPH-D710 using Tapatalk 2
I had to get mine replaced and had tried all that I could. Stopped myself from crying and actually had a good cs rep that worked with me for 2 days. Finding stock was the hardest step. And had the same sales attitude you got. Cs rep helped here.
So now I have data....and a purple screen. Uggg. Can I cry now?
Sent from my Galaxy Nexus using XDA
I got mine yesterday - ordered from telesales on Monday.. 3g worked fine the whole way in to work (about 30 mins)... streaming slacker, heading into NYC
scoobdude said:
I had to get mine replaced and had tried all that I could. Stopped myself from crying and actually had a good cs rep that worked with me for 2 days. Finding stock was the hardest step. And had the same sales attitude you got. Cs rep helped here.
So now I have data....and a purple screen. Uggg. Can I cry now?
Sent from my Galaxy Nexus using XDA
Click to expand...
Click to collapse
Tried to get mine replaced cause the purple screen. Got turned down three ****ing times! ****ing prats! So I'm sticking with mine and got the insurance this time. Win win situtation I think
marcusva79 said:
Tried to get mine replaced cause the purple screen. Got turned down three ****ing times! ****ing prats! So I'm sticking with mine and got the insurance this time. Win win situtation I think
Click to expand...
Click to collapse
Count me in the dead 3g batch. Phone works great otherwize. I growing fond of my wifi Gnex tablet :'(. Fwiw, all you guys looking for a MSL, there's a universal for us try 311324
I get the data mess ups when I update profile and prl. But then it comes back on. On cm9 I kept getting the 1x thing.
Received a replacement due to no 3g data, replacement exhibits the same problems as the original.
It was determined that two devices doing the same thing for one person was a network issue. A ticket was opened and then promptly closed by the network team siting a known product issue.
No time frame on fix and sprint not willing to send out another device.
Fun times!
So I just called Sprint to see if I could unlock my Galaxy Note 4 for international use.. The girl on the line after putting on hold a few times, comes back and says they can't unlock it but can give me the code to give to the other carrier and they will be able to unlock for GSM use.. I said ok and she gave me the MSL.
As I understand it, MSL is just for some menus in the phone and not useful in unlocking GSM/SIM use..
What are my options? ..
Edit:.. I called again, got the sprint international support number (888-226-7212) and these people seem to understand what GSM Unlock actually is LOL ..
anyway.. They tell me that the phone have to be active on my account for at least 90 days before they unlock it..
I did buy the phone used from EBay and to my understand it is paid for in full.. Sprint Rep also confirmed that.. It is also active and works fine on my account right now but I only activated it today..
So - What is this nonsense about having to wait 90 days?
One more EDIT: .. I called the international support # again. This time with some info I found on the sprint website.. (https://www.sprint.com/legal/unlocking_policy.html) .. They were telling me that the device have to be active on my account for 90 days.. but the site says this:
"The applicable device is currently active on a Sprint account and the applicable account has been active for at least 90 days. "
So, after reading this back to them, she went ahead.. although with frustration and I could tell she didn't like that.. but did unlock it for me
Sprint gave me an MSL, too, but so far it's been USELESS!
I bought my Sprint Samsung Galaxy Note 4 in April 2015.
I've been calling and dealing with Sprint since December 2015, trying to get them to unlock my Note 4 for use w/ ANY other carriers. (It does not seem to be possible.)
The 4 or 5 separate times I've called Sprint, the outcome has been the same. They put me on hold, and all I get in the end is an "MSL code" ... to be used by the new carrier to "unlock" the phone for use w/ other (domestic) carriers.
I've been told on a few of those initial calls to Sprint that my phone "unlock" was complete.
I've gone to Metro PCS (several times), T-Mobile, etc. So far no luck.
The phone still seems to be LOCKED for Sprint use ONLY.
I've tried the following SIMs on the phone, NONE have worked: Metro PCS, H2O, T-Mobile (1 live and 1 to be activated), SimpleMobile, and a friend's live SIM.
The message the on the phone is: Invalid SIM card.
My phone was purchased new, for Sprint, everything in good standing. Paid in full. No longer in contract. Not blacklisted, etc.
So, Mr. Q, basically, I find it hard to believe that your Sprint Note 4 was "unlocked."
However, I am going to call this number, and see what results I get. Especially since my phone was bought from Sprint and has been active and on Sprint since day 1.
P.S. You write that the lady did "unlock" your Sprint Note 4 for you. What exactly does this mean? Are you able to use other SIMs now?
Do tell. Please...
I await your reply!
Mr. Q 5 said:
So I just called Sprint to see if I could unlock my Galaxy Note 4 for international use.. The girl on the line after putting on hold a few times, comes back and says they can't unlock it but can give me the code to give to the other carrier and they will be able to unlock for GSM use.. I said ok and she gave me the MSL.
As I understand it, MSL is just for some menus in the phone and not useful in unlocking GSM/SIM use..
What are my options? ..
Edit:.. I called again, got the sprint international support number (888-226-7212) and these people seem to understand what GSM Unlock actually is LOL ..
anyway.. They tell me that the phone have to be active on my account for at least 90 days before they unlock it..
I did buy the phone used from EBay and to my understand it is paid for in full.. Sprint Rep also confirmed that.. It is also active and works fine on my account right now but I only activated it today..
So - What is this nonsense about having to wait 90 days?
One more EDIT: .. I called the international support # again. This time with some info I found on the sprint website.. (ht tps sprint com legal unlocking policy html) .. They were telling me that the device have to be active on my account for 90 days.. but the site says this:
"The applicable device is currently active on a Sprint account and the applicable account has been active for at least 90 days. "
So, after reading this back to them, she went ahead.. although with frustration and I could tell she didn't like that.. but did unlock it for me
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PRS247 said:
I bought my Sprint Samsung Galaxy Note 4 in April 2015. ...
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Here is how I understand it, for the Note 4, Sprint will only unlock it for International Use. Meaning we won't be able to use it on any other carrier here in the U.S. and even that, if you try to use the phone you will only get Voice/SMS and 3g internet.
I am not even sure yet if it's really unlocked and I can't try it until I go to another country.. However, they did sent some kind of update to the device and told me to go to the phone Settings, Update and then UICC Unlock. Now on the Sprint website there is a menu and have a selection that says "Unlock my phone" or something like that, it says Phone is already unlocked for International use.
So.. does not seem like you can GSM Unlock Note 4 for domestic use.
If you or others want my advice, it is to set aside some extra money and buy a real factory unlocked phone that will work in the U.S. and outside the U.S. on GSM.. and that phone is not going to be a Sprint one.
However, if you do still want to unlock GSM use inside the U.S. I think the option is to look here or on other websites for that.. I myself will need to do some more research and see if we can use a Sprint Note 4 on T-Mobile and other GSM.
Mr. Q 5 said:
However, if you do still want to unlock GSM use inside the U.S. I think the option is to look here or on other websites for that.. I myself will need to do some more research and see if we can use a Sprint Note 4 on T-Mobile and other GSM.
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Keep me posted and good luck!
Some guy on youtube, MN MobileGuy, claims to be able to "SIM unlock" this phone for GSM use.
He charges $60 and says his process takes about an hour to remotely unlock the phone.
I dont mean to sound rude, but a fair bit of reading would have probably led you to the fact that there is an app and a developer on here that produced a tool to unlock all sprint galaxy devices over several months ago. The original thread with the tool got edited so you have to go over to his website to get it done. Costs about $35 its pretty straight forward i've used it several times no hastle...
http://www.idoneapps.com/index.php?os=android
cRiMiNaL_Genius said:
I dont mean to sound rude, but a fair bit of reading would have probably led you to the fact that there is an app and a developer on here that produced a tool to unlock all sprint galaxy devices over several months ago. The original thread with the tool got edited so you have to go over to his website to get it done. Costs about $35 its pretty straight forward i've used it several times no hastle...
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what's the link to the original thread? why'd it get edited/deleted? was it posted as free?
I've seen a thread w/ a guy who posted a bunch of links and files. but i can't trust someone online i don't know.
like i said, there's a guy on youtube that claims to do the same thing. at least his face is on his videos making claims.
i guess i've come across too many that use scenarios like this to compromise other people's property.
if someone i knew, w/ the same phone, had a locked Sprint one day, and then next day they were on an unlocked GSM carrier, then i 'd go see the guy. otherwise, not.
i've seen way too many ppl. take advantage of others.
sucks. but, yeah... life.
---------- Post added at 05:12 AM ---------- Previous post was at 05:08 AM ----------
cRiMiNaL_Genius said:
I dont mean to sound rude, but a fair bit of reading would have probably led you to the fact that there is an app and a developer on here that produced a tool to unlock all sprint galaxy devices over several months ago. The original thread with the tool got edited so you have to go over to his website to get it done. Costs about $35 its pretty straight forward i've used it several times no hastle...
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but thanks for the fyi...
Keyword to google search is idone. Well known fact around here; he's the trusted developer of Galaxy Tools.
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