Develop Bugs

phone function inactive

Hi, I am using a WM5 based T-mobile Compact III. it was prefectly functional for the first 3 weeks. Suddently neither the phone button(the green button for answering a call) nor the contacts book function works. After rebooting and powercycle the device many times. it still gives no response, apart from turning the backlight on (i.e. the hardware seems still in good shape). I would suspect it is something wrong with launching (or linking to) the relevant programs for these functions, but I couldn't find the answer to the problem. anyone has the similar experience before? or anyone can help??

Make one more try. Set the phone to fly modus. Make soft reset.
an then turn fly modus off.

katerini said:
Make one more try. Set the phone to fly modus. Make soft reset.
an then turn fly modus off.
Click to expand...
Click to collapse
you can still browse the contacts or access to the phone function (with a note "phone off" on the top) in the fly mode. My problem is the phone function is nowhere to find at all.... thinking might be a problem somewhere in the registry...

anyone has more idea on this issue? please help...

If you suspect the registry what have you been doing with the device? I would sugest a full hard reset and return the device to the out of the box situation, Page 90 of the manual explains how to do this. As a direct result you will loose all software and settings, the device will be returned to the same state it was in when you removed the unit from the box, if the phone still doesn't work take it back - Mike

mikealder said:
If you suspect the registry what have you been doing with the device? I would sugest a full hard reset and return the device to the out of the box situation, Page 90 of the manual explains how to do this. As a direct result you will loose all software and settings, the device will be returned to the same state it was in when you removed the unit from the box, if the phone still doesn't work take it back - Mike
Click to expand...
Click to collapse
I have done nothing suspicious, i.e. any attempt to the registry, apart from applying a network unlock to the phone 2 weeks before it came to this problem. As you suggested, a hard reset seems to be the only solution now... thanks for your reply anyway

totally stuck, but not bricked. big problem w/ htc rom update

i Download the HTC Fuze ROM Update- Version 5.11.502.2 WWE
after i flashed it and booted it, initial setup was taking place... it said it was setting up touchFLO. everything looked good.
until...
it just rebooted!
and it keeps cycling that way. it never gets to load windows.
i have read that other people have been having trouble with touchflo after the update... but now i cant even get windows to load.
ive been trying to find solution all day. about 15 hours. i cant even flash another rom into it. i cannot hard spl. anyone?

try hold volume down + softreset, connect usb, then install stock rom (original rom)

Do u have a Fuze or a Diamond??
Fuze roms are for Fuze devices, Diamond roms are for Diamond devices only.
And you´re in the Diamond section.
You should check that.

i cannot find the original stock rom. htc.com does not have it. i also tried searching. there was a post in which a guy had the same problem. he was directed to a S.E.A. WWE ROM. i also downloaded it and gave it a try but i got an "invalid vendor id" error. i think that means i must hard spl. but i CANT. it hangs at 0%. and i cant sspl manual. cuz i cnt even boot into an OS.
yea, i have a FUZE. i am aware that fuze roms are for fuze devices and diamond roms are for diamond devices. since i have not been successful in flashing my fuze with stock OR updated rom from htc (mainly since i cannot find the stock rom,) i am trying to flash it with ANY compatible rom.. i just need this phone working at LEAST so i can boot to an Operating system.
i am stil searching and searching for a stock rom for this fuze.... because that seems like it is my only sure bet. if anyone already knows or can point me in another direction, that would be great. i will be contacting htc rightnow.

I do not know if this was your problem, but I realized that whenever I try to flash a new rom with usb devices connected on pc, the process stops. my luck that I did before hardspl
try this link
and this

try:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe
http://forum.xda-developers.com/showthread.php?t=439346
do not forget to do the next time hardspl

hi
hi did you check the wiki? http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs has all the stock roms for xdas, this link is for the touch pro, fuze raphael whichever >.>.

yes, i did check the wiki.. for each of the att roms, it says i need spl 1.90. i have the stock spl 5.10. i dont think i can flash those roms. i have been running thru so many threads, i am just about overwhelmed
marcolero, thanks for those links. it looks like that is what im looking for (http://rapidshare.com/files/157242627/RUU_Raphael_Cingular_US_.exe)
sounds like thats it. thanks. i will try that now.

good luck, hope it works!

it worked. thanks alot
but it did not solve my initial problem... the reason why i flashed it in the first place.
my htc fuze did NOT resume from standby. this problem started suddenly one day. after the backlight dims after 30 sec, and then the lcd turns off after 1 min, pressing the power button did not wake my phone up. i was, however, able to turn the volume up and down, and heard the notification sounds.
since i could not manually hard reset my phone (the reset button did not work when pressed with my stylus) i decided to update my phone with the rom provided by htc website.
flashing was successful, but my phone kept rebooting before it loaded windows.
so now i had another problem. i couldnt even hard spl, or load any other rom. but thankfully, after much confusion and help from you guys, i found the stock fuze rom
after i flashed my phone with the rom you guys provided, i still had the problem in which my phone would not wake up after standby.
it turned out that getting a new sim card fixed my problem.
kinda makes sense... well, somehow... because i read that another guy in this forum solved HIS problem by messing with the phone settings. (choosing gsm or 3g instead of auto)
i wonder if i should make another thread for this problem and its solution. bah....
i wonder how many people have sent in their phone for repair when the solution was as simple as this. i myself, thought my lcd was damaged. becuase my phone got wet couple months ago and smudged the screen. on top of that, this phone was bought refurbished. heh... what a dilema.
thanks all

Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.

nlel said:
Hi that was me that solved my Standby of Death problem by changing phone band option from AUTO to 3G only (also works if set 2G only from auto)...
Its good to hear that you also solved your Standby of Death problem but by changing SIM, this doesn't surprise me, did you also change provider or was it just a faulty sim?
I don't think a change of SIM would benefit me as I had the problem with my old SIM (I don't think my SIM is faulty per se not if they are all like that) besides changing the band setting from auto to either 3G only or 2G only works for me and I'm happy with that. If I didn't have a working solution I would def try changing SIM however and I don't want to discourage doing that.
Also I would only get the Standby of Death 2-3 times a week which coinceded with being in a weak 3G area (where the phone might auto switch bands) it didn't happen as often as you had it. The problem is def connected to the SIM card.
Obviously everything I've written above only applies to those who have the Standby of Death because of the SIM or settings which impact the SIM, to rule out a software cause are best to start with a hard reset.
Click to expand...
Click to collapse
i had sufferd from the same problem as u.
but my problem was,i downloaded a radio rom patch which was going to make my jamin from 2g to 4g.i tried to install it and it makes my cell dead.becus of low battery.once ur cell phone becomes failure during rom flashing it will not accept even charging.now condition was same when i turn my cell phone it comes just for may be few seconds and becomes down but red light turns on some times.there is a way.charge ur mobile battery using desktop charger and make it charge just for 45 minuts or ur baterry will blown up.after this connect ur phone with usb cable and starts upgrading again.it will prove helpful.thank u...

FM Radio problem

Hi all, first time posting on this forum
Had the Desire since last Friday and for the first time tried out the FM Radio on it. All seems well at first but after a few minutes use the app just stops responding completely and the Radio continues to play whatever your currently listening to. You can still manipulate the on screen buttons but nothing happens at all. You cant change stations, re-search for stations doesnt work its just effectively stops the current station from playing, or change anything via the menu button. The app power off button on the top right stops working and the only thing you can do to make the Radio work again is rebooting the phone
This is very frustrating because i use the radio on my phone alot normally. Is this a software fault or hardware fault or something else im missing here?

This would be a software issue. Would you be willing to try a Hard Reset? By performing a Hard Reset, this will return your phone to the state it was in before the first time you turned it on (factory settings). This will hopefully eradicate any software bugs that you are experiencing with the handset.
Note: A Hard Reset will not remove the data and files that are in your phone’s microSD card. However, a it will permanently delete all your data and customized settings, and will also remove any applications you've downloaded and installed. Be sure to back up any data and files you want to keep before you do a Hard Reset.
A Hard Reset can be performed using two different methods:
Method 1: Performing a factory reset via settings
The most convenient way to do a factory reset is via the phone settings.
1. From the Home screen, press MENU and then tap Settings.
2. Scroll down the screen and then tap Privacy > Factory data reset.
3. On the Factory data reset screen, tap Reset phone, and then tap Erase everything.
Method 2: Performing a factory reset using phone buttons
If you cannot turn on your phone or access the phone settings, you can still perform a factory reset by using the buttons on the phone.
1. With the phone turned off, press and hold the VOLUME DOWN button, and then briefly press the POWER button.
2. Wait for the screen with the three Android images to appear, and then release the VOLUME DOWN button..
3. Press VOLUME DOWN to select CLEAR STORAGE, and then press POWER.
4. Press VOLUME UP to start the factory reset.

I had the same issue a while ago, I haven't used the radio since as I can't be bothered with the hassle of finding out why.

Factory reset seems to have worked a charm Will test some more later but seems to have corrected a right pain of a problem
Nice easy solution, thank you Mastoid, your help was greatly appriciated

woody75 said:
Factory reset seems to had worked a charm Will test some more later but seems to have correct a right pain of a problem
Nice easy solution, thank you Mastoid, your help was greatly appriciated
Click to expand...
Click to collapse
no problem Bud, anytime

No, i was wrong. It hasnt sorted the problem as its back exactly as before. Is it just a poorly written app or a fault elsewhere

Ok after the problem persisting i contacted Orange and got the handset replaced but to my disappointment the new unit is doing exactly the same thing
I havnt even been able to pinpoint what triggers this from happening. Sometimes it happens after a few minutes with it on in the background whilst casually playing with other apps, other times after it stops working and locks up after a phone call and other times after the Radio has been playing and the the phone is otherwise idle and you press the power button to bring the screen back on
The only things that are the same on both the old and new handsets are the sim, earphones, and 8gb SD card that were swapped between the old and new phone but surely they could not be the issue???
I have read on other threads/forums that a few other people are having identical problems but im really at a loss and cant believe its because i have had 2 faulty handsets in a row with the same problem

It's not a handset problem, the FM radio app locks the phone up so something is going rogue.

The strange thing is my Dad got the Desire as well and ive tested the Radio a couple of times now at length and his works perfectly without freezing up. Could it be something sim card related? I shoved in my own reformatted 8gb sandisk SD card...could there have been data on the original SD card that it accesses whilst the FM Radio is in use and as the original 4gb card's not there the Radio player locks up? Corrupted software twice on 2 seperate handsets? I really havn't got enough tech knowledge to know if these things are possibilites or if im way off track

I would guess it is most likely due to another application running in the background which is taking resources or preventing the radio application from getting resources and then the app starts to lock up. I really don't feel like removing my applications 1 by 1 and testing though.

I had a similar problem it turned out to be the task killer I was using. I put it on the ignore list and restarted the phone and its working normally now.
I don't know if its same issue as yours but might be worth a try

Unfortunately not - the only app i installed was 3G Watchdog. Suppose the only thing to do now is uninstall that too and retest

I have exactly same problem , it's totally random, we need to contact HTC about this problem , it is clearly software problem , really i think that all units are faulty ,manu people just didn't test radio yet. My friend also has same problem.
Europe stations.

ok , i just contacted htc support and their response is to try to boot desire in safe mode, i just did that , and again freeze , radio is playing in background, but GUI is totally out of sync in fm radio app , buttons doesn't react

mines been fine, mines unlocked - used radio loads this last week, on and off for around seven hours a day, is you're desire branded/locked to a network? maybe oranges software?

i've the same problem, also randomly the radio starts to scan for new stations... it's really annoying but i managed a way to stop it, simply putting my finger on the "picker" a couple of seconds stops the scan.
I've got also a problem while listening to mp3s, the phone randomly switchs between tracks when in standby.

HTC Desire - keeps restarting

When i use my Desire to access the internet using my mobile network the phone restarts at random points doesnt happen when i connect via wifi tho.
Another strange accurance was i was using my wifi when my phone was charging and it randomly shut off and vibrated numerous times and when i started it back up it got to the htc quietly brilliant screen and then back to the htc screen in a loop until i unplugged the charger and started it up, which then got me to the menu screen
Anyone else experienced any of these????

andy1982 said:
When i use my Desire to access the internet using my mobile network the phone restarts at random points doesnt happen when i connect via wifi tho.
Another strange accurance was i was using my wifi when my phone was charging and it randomly shut off and vibrated numerous times and when i started it back up it got to the htc quietly brilliant screen and then back to the htc screen in a loop until i unplugged the charger and started it up, which then got me to the menu screen
Anyone else experienced any of these????
Click to expand...
Click to collapse
Why people love posting with no info??????.....................
Im no expert but if i had a problem and needed help, i would at the very least provide a few details about my device,
IE: has it been rooted, have you messed about in adb shell without knowing what your doing, What network your on, if you have anything like apps2sd on it, basically BASIC details that will help the people that know deal with your problem a LOT quicker and more accuratly.
IDK could just be me that would want to know these kinda things.

no its not been rooted, havent messed about with it only installed
Snesoid
Nesoid
GBCoid
Gensoid
Advanced task killer
Astro File Manager
Beebplayer
Shazam
Im on Vodafone

andy1982 said:
no its not been rooted, havent messed about with it only installed
Snesoid
Nesoid
GBCoid
Gensoid
Advanced task killer
Astro File Manager
Beebplayer
Shazam
Im on Vodafone
Click to expand...
Click to collapse
Ok its a start ......
What country are you in, are all the other internet related apps working fine with 3G, Try not to be so vague, Remember if ya want help we need details.
i'm not haveing a go, just trying to help you to help yourself faster

uk
was using google maps earlier and it restarted,weather updates with no problem had fotmob 4.0 and that worked fine with 3g.

andy1982 said:
uk
was using google maps earlier and it restarted,weather updates with no problem had fotmob 4.0 and that worked fine with 3g.
Click to expand...
Click to collapse
was this problem happening when you first got the phone?
go to settings -> wireless and networks -> mobile networks -> access point names
click on menu and press 'reset default'
if not then you must have installed/changed something in the system which is causing this. a factory reset would fix this if this is the case.
THIS IS KEEPING IN MIND IT WORKED WHEN YOU FIRST GOT IT
if it never worked then return it and get a new one.

worked fine when i first got it had it a month this just started a week or so ago

andy1982 said:
worked fine when i first got it had it a month this just started a week or so ago
Click to expand...
Click to collapse
in that case do what i said

worked fine when i first got it had it a month this just started a week or so ago
Click to expand...
Click to collapse
in that case do what i said
Click to expand...
Click to collapse
lol @ rolleyes
Sent from space using the HTC Desire whilst the XDA mobile application powered by Tapatalk was trianglulating my exact gps position on Google maps

I had the same problem with mine on Orange, at the time it was stock, after 2 weeks it would randomly reboot when i disconnected from my BT car kit or when i hung up the phone, i sent it back and got a new one. I put the generic ROM onto the new one and it was fine for a week then it rebooted after a phone call and then during a phone call when i rang them back. Im now running a rooted ROM and so far its all ok,
Only installed programs I have in common is beebplayer, I will say one bit of advice though unistall task killer u dont need it, there is a post somewhere explaining why but u dont need it and the phone doesn't like it.

Mine just rebooted after a call for the first time.
I got a orange handset, should I return it?
Its been working fine since I got it 2 weeks ago.

mine too
i have the same problem with my desire...
and the strange thing is...AFTER 2 WEEK like all of you !!
every time i close a call my phone reboots itself...
i have not rooted the phone and i have no apps installed because 'ive just made a hard reset.
i'm waiting for briging the phone to the repairing center because i'm not so convinced that is a hardware issue.
now that you all have the same problem i begin to think that maybe after some use the phone corrupt some memory position that also an hard reset doesn't clean completely.
the strange thing is that in my case only the call close cause the problem, all the other function of the phone run smooth....
keep me informed of some news..

francesco131177 said:
i have the same problem with my desire...
every time i close a call my phone reboots itself...
i have not rooted the phone and i have no apps installed because 'ive just made a hard reset.
i'm waiting for briging the phone to the repairing center because i'm not so convinced that is a hardware issue.
now that you all have the same problem i begin to think that maybe after some use the phone corrupt some memory position that also an hard reset doesn't clean completely.
the strange thing is that in my case only the call close cause the problem, all the other function of the phone run smooth....
keep me informed of some news..
Click to expand...
Click to collapse
have you tried some solutions posted here such as the apn reset to default?
a hard reset will not fix this, this apn data is backed up by the system and then restored after a hard reset thus copying and pasting the faulty apn
again it's just a theory but worth a try.

now..
just trying now...

doesn't work
..unfortunatly the trick doesn't work...
first i've done a reset to default of the APN. reboot. same problem
then i've deleted all the apn entries...just to try...nothing changes...
but i'don't think the problem is apn related because it's not an internet problem, it's a calling problem...
the phone reboots itself only on call close...i can do a call, talk with the other person even for an hour, but when i close the call the phone reboots....
i wait for some news, then i'll bring the phone to repir center....sigh !!
thank you for your precious help....

sorry to hear that
open the phone dialer
enter: *#*#4636#*#*
tap on phone information
scroll down
change your preferred network type to: GSM auto (PRL)
try a phone call now

same...
just tried...
set the preferred network type to: GSM auto (PRL)
same thing...
when i touch the red button to end the call in progress, the call closes, i see for 1 second the screen and BUM the phone restarts...
maybe a defective chip ????

francesco131177 said:
just tried...
set the preferred network type to: GSM auto (PRL)
same thing...
when i touch the red button to end the call in progress, the call closes, i see for 1 second the screen and BUM the phone restarts...
maybe a defective chip ????
Click to expand...
Click to collapse
sounds to me a fault with the phone
if it can't even be fixed with a hard reset then it's not your problem, especially if it hasn't even been rooted.
send it off for repair they'll fix it or give you a new one. easy as that.

thank you
...tomorrow i'll bring it to the assistance center...
only hope they ''l be fast repairing it.....
thank's for all

this dont sound too good.
Someone else had this issue and Orange sent him a new handset and it did the same.
Could it be a faulty batch of handsets?
edit:
I just called orange CS to see if it resets. I called the no and waited for the menu options and then ended the call and it did NOT reset.
Maybe it happens sometimes. I will see when I get a call next to see if it happens again.

HTC 10 performance issues

Hi everyone, I am having few issues with my HTC 10. I bought this from HTC pre-order it from them. It was working fine for 2 weeks but now its just getting to be a pain for the past 2 weeks. I dont have a lot of third part apps installed on the phone hard 4-5 and are basic apps. Other than that I my usage is normal. I have checked everything and there is nothing that is spiking the processor or memory.
1: The phone lags a lot while scrolling or opening the main apps. I will press somewhere and it literally takes 2 seconds for it to open or execute it.
2: I am a normal user and only use the data services when needed. The screen brightness is between 40-50 % but battery does not even last a day. Again I have nothing on my phone that would be using a lot of battery.
3: My phone forget to connect to saved network using Wi-fi I mostly have to manually go to setting and chose the device to connect to it.
Using the power saving mode is the same and at times is even worse. The performance is just pissing me on this phone.
Any one with any ideas on this would be greatly appreciated.

factory reset

ruizit0 said:
factory reset
Click to expand...
Click to collapse
Or if you want to evade this as long as possible go into recovery and wipe Cache.

ruizit0 said:
factory reset
Click to expand...
Click to collapse
I did the factory reset and still the wi-fi issue. I will test it out for few days and see if the remaining two issues return.

that wifi issue happens only on your home wifi or other wifi to ? Seems your home router configurations, try on another networks.

ruizit0 said:
that wifi issue happens only on your home wifi or other wifi to ? Seems your home router configurations, try on another networks.
Click to expand...
Click to collapse
It was on my home network. Its been better now but I was having an issue with mobile data too. If I turned it off and then tried to turn mobile data on again it won't turn on. I would have to choose airplane mode and then turn that off and then turn on data to make it work.
The issue stopped after the factory reset. But I had that again. Originally the issues started after two weeks of use. Still have few days to go and hoping that it works fine, cause if does not that's going to piss me a lot as I don't have anything on my phone that should give me performance issues.
I had M8 before this and I loved that phone, in fact I love HTC in general it's just the thing about this amount of money+such hardware specs= awesome performance.

you on factory rom right or any custom rom ? if it's factory rom and if you are still experiencing all that issues after a factory reset, well or you doing something wrong or you need to return your phone because it's not right.