T-mobile Dash Sim Card Error... - HTC Excalibur

Ok When I Turn My Dash On Now I Get A Screen That Say ..sim Card Is Missing Or Is Invalid...i Even Tried My Wifes Sim Card Does The Same Thing...any One Got Any Ideas...my Other Dash Works Fine.....please Help I Tried Reboots And Different Roms...etc...still Does It Seems Like The Phone Isnt Reading My Sim Card..the Phone Is Only 1 Month Old..

Are you sure the phone is SIM unlocked? Or if the SIM card is the right one for the phone? There's really only one correct way to insert a SIM card....Are you sure this isn't an ID10T error? PEBKAC error maybe?

I Dont Know!
I Dont Know!

Dixkg said:
I Dont Know!
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What network do you have, and where did you get your phone from. I can try to help you out from here just let me know the network and where you have your phone from. Also tell me if the phone is tmobile branded (if it says tmobile on it in the front).

grprixgt97 said:
Ok When I Turn My Dash On Now I Get A Screen That Say ..sim Card Is Missing Or Is Invalid...i Even Tried My Wifes Sim Card Does The Same Thing...any One Got Any Ideas...my Other Dash Works Fine.....please Help I Tried Reboots And Different Roms...etc...still Does It Seems Like The Phone Isnt Reading My Sim Card
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I have the same problem. When I was running WM6, I would get this error multiple times throughout the day and I'd have to turn the PHONE function off then back on or sometimes I'd even have to do a soft-reset to get my Dash to recognize my SIM. Now that I have flashed my to Kavanna's WM6.1 I only get this error once a day, but I'd like to know how to stop it from happening.
Network: T-Moblie
Bought From: Ebay
Branded: Yes
Sim Unlocked: No
App Unlocked: Yes
WM 6.1 Standard
Radio Version 4.1.13.51_03.07.90
RIL Version 2.002
CE OS 5.2.19700 (Build 19700.1.1.0)
Thanks in advance.

If you have not exchanged your SIM in a while it could just be that the SIM is old, yeah it happens. It is free to swap out your SIM card at any T-Mobile retail store. I had this problem about a year ago and I simply went to T-Mobile and they gave me a new SIM (they just copy the contents of your SIM to a new one and program it with your number. Solved my SIM error message.
Also your SIM may be inserted wrong, it could be dirty (the contacts can 'gloss over') or there is dirt / dust in the SIM holder.. blow it out.
If all the above fails then it is the device, if under warranty have it replaced.

I had the SIM card replaced by T-Mobile about a month ago and that solved the problem for a couple of days, but now it's back. I made sure it is aligned right and clean.
Any other ideas?

Related

unlocked phone suddenly says 'invalid sim'

I broke and replaced the screen in my unlocked upgraded flashed-ROM wallaby and the unit now starts up and reports invalid SIM.
Is there any solution or should I re-flash the rom again and see if that works, hope for the best?
Try the SIM in a different (unlocked) phone, to make sure the SIM isn't fried. If the SIM is fried, you can get a new one from your provider. SIMs do get fried sometimes -- it happened to me a couple months back. Fortunately my provider (Cingular) has a shop just down the road from me, and they burned a new SIM in 5 minutes.
I apologise, I should have said
Sorry, I should have said, it does work in another machine and as I said, it did work immediately I used the xda flashing process to upgrade the ROM in this very unit before I dropped it.
Everything else in the new ROM seems to work which makes it infuriating that it wont recognise the SIM. I even tried calling T-Mobile and asking them if they could see the SIM on their network and they couldn't.
(I even have one of those SIM copying devices they send you free for some unknown reason when they want you to upgrade your service to some kind of higher level SIM card. I was wondering if I should try to use it again but as mine does work, this, like the whole copying device, seemed a bit academic)

No SIM Card

I used my phone a few days ago then put it on a shelf. The battery ran down and I left it. I then plugged it in, turned it on and left it to charge. When I came back to the phone it said 'No Sim' or similar. I have taken the battery out, cleaned the connections, taken the sim and memory card and done the same then put it all back. For some reason the phone will not recognise that I have put a SIM in there. I do not have another SIM to test but why would it suddenly stop working? Could this be a radio problem?
I am running Oops Black v1.0 WWE Rom WM6.1 CE OS 19949 on an XDA Orbit.
Thank you!
Please...anyone...help?
I cant call my girlfriend, friends or family I have no money to buy a new phone and O2 have said that becuase its out of warranty they cannot help.
I have tried flashing the phone with a new ROM but that has not made any difference. I managed to test the SIM earlier on another phone and the SIM works fine. Must be the phone.
You just need to hard/soft reset until it picks up the SIM. I was just having this issue with my Kaiser and you just need to keep puttin the sim in and out until the phone picks it up. Also try putting the sim into the sim slot and pushing it down onto the contacts.
votum said:
You just need to hard/soft reset until it picks up the SIM. I was just having this issue with my Kaiser and you just need to keep puttin the sim in and out until the phone picks it up. Also try putting the sim into the sim slot and pushing it down onto the contacts.
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Thank you for the reply. I have tried doing that but with no luck. It still does not like the SIM

S621 not working under T-Mobile anymore

Hey Guys,
Long time peruser first time poster. Heres the deal, got a HTC-S621 (on 8/15/08) with the Kavana_080408 ROM. Worked for a good while (until 8/23/08) until I used it on talkshoe.com then it simply stopped working. I can not receive a signal or on the rare occasion I do get reception, the phone can not communicate (no text, or calling service... Not even basic network communications)
but:
When I take the SIM out and put it in my old phone, the old phone worked.
When I use my wife's sim card from an alternate carrier, the S621 works.
The S621 does NOT work with SIM cards from T-Mobile.
I flashed the ROM at least 5 times (different ROMs) since the problem occurred, and the S621 still can not pick up the carrier signal.
so I'm deducing:
The radio is fine since alternate carrier sims work.
the sim is fine since it (and the recent prepaid sim i purchased) work in my previous phone.
there must be a registry entry or app that should resolve this issue.
Thanks in advanced for your helpful replies.
Reflash to 6.0 and see if the problem persists....if yes, return the phone with 6.0 on it and get a new one.
Mikey1022 said:
Reflash to 6.0 and see if the problem persists....if yes, return the phone with 6.0 on it and get a new one.
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Click to collapse
After the problem occurred, I installed:
The official Rogers WM6 rom
The official HTC Brightpoint rom
The official T-Mobile Dash rom
and the originally installed 080408 Kavan rom
of which an alternate carrier sim worked. The question still remains, "why do the T-Mobile sims not work". I have more affinity for the phone then I have for T-Mobile. Switching would be cheaper then buying a new phone but I would rather try to solve this issue.
Does anyone know how to force radio acceptance from the phone to the tower?
Maybe just maybe your sim is damaged?
Mikey1022 said:
Maybe just maybe your sim is damaged?
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Click to collapse
Oh.. Your going to love this part of the tale.
Like I mentioned before, swapping out my sim for my wife's sim makes the phone functional. So of course I can't just take her sim, so we decided to go to the T-mobile store after church this past Sunday.
SO. I walked in and store and DEMOED the whole tragedy in front of the store rep. And I purchase a new sim for 20 bucks.
Put it in... booted up.... BUBKISS!
Then the Rep. thought the new sim was faulty or something so he got another new sim.
Same results.
Got my wife's sim.... it worked.
So I went home deflated and then I thought hey... it could be a lock on my number and the IMEI number, so I went back to the store a purchased ANOTHER sim. A pre-paid sim. 7 bucks.
El' NUMERO CERO!
But my wife's sim stinking works! Uhg!
So... Recap...
3 Sim changes
T-mobile: -3 Other Carrier: 1
Ok... to be fair... as stated above, my T-Mobile sim worked for a week and some days before problems arose.
hmmm weird.
Here's an idea, give your Dash to your wife?
Mikey1022 said:
hmmm weird.
Here's an idea, give your Dash to your wife?
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Oh we wise guy...Why I aughta...
A friend of mine thinks it might be the antenna specifically the GPRS but then I trying to figure out if thats the case, why does my wife's sim work? why would the antenna presumably not work at 850mhz and olny work at 1900mhz and why doesn't the phone tell the t-mobile tower that? All assumption though.
Installed Dash WM5 image and it didn't help. Does anyone know where the antenna is located?
its internal
i would jus tell t-mobile about it... and maybe u will get a free one.. jus go off on them til u get one he he he thats wat i did.. wen one of my buttons stopwrkin..
Mikey1022 said:
its internal
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hmm.. so its not likely that it can be jarred loose or is segmented physically for the individual frequencies.
Guess I'll get a sim from my wife's carrier.
swaney said:
i would jus tell t-mobile about it... and maybe u will get a free one.. jus go off on them til u get one he he he thats wat i did.. wen one of my buttons stopwrkin..
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That might work if i bought the phone. It was a gift from my brother... likely from a pawn shop or off of ebay.
Which leads you back to my suggestion
I'm going to switch carriers (via a prepaid sim) for a month then merge with my wife's plan if it lasts the trial.

Tmobile Compact IV big trouble!

I got a Tmobile compact IV (diamond) sevral weeks ago in nerthlands. and flash the rom successfully.
However ,there is a boring issue that the machine always went to death when the TMOBILE sim card inserted in. while i use other sim cards it can work!!
I really dont know what is the hell going on with the fuking machine. I even unlock the sim lock and pay for 15 euros!! The mater still exist~~
forgive my bad english . and anybody can help me ?
maybe you have a faulty sim card?? try another t mobile sim card - if you unlocked it and all other sims work it should be fine
Up to what state it boots up before dying.
i also got my t-mobile phone recently.
when i inserted the t-mobile sim card in, it froze the mobile while searching for network...
t-mobile told me that is because my sim card from t-mobile is not activated yet and it usually takes 48 hours before I can use it.
when did you choose to "activate your contract"? did you choose to activate it immediately?
you can try the t-mobile sim card on other phone. it must also show "limited service".
I guess the problem is not your phone.

Weird situation: No service after installing Lovebabyjing ROM

The reason I say this is a weird situation is because I'm actually using an old Suncom SIM card. My girlfriend's phone finally died after going through numerous drops/abuse for the past few years, so I was going to give her my old Dash. Now, the official ROM does that "network is locked" thing, so I figured I would a custom ROM. Well, I was able to start up the phone successfully and use it fully with the Suncom SIM inserted, but it does not find the T-mobile signal.
Is there a way around this, or is she going to have to go to T-mobile and have her SIM converted over to a T-mobile one?
Bkid001 said:
The reason I say this is a weird situation is because I'm actually using an old Suncom SIM card. My girlfriend's phone finally died after going through numerous drops/abuse for the past few years, so I was going to give her my old Dash. Now, the official ROM does that "network is locked" thing, so I figured I would a custom ROM. Well, I was able to start up the phone successfully and use it fully with the Suncom SIM inserted, but it does not find the T-mobile signal.
Is there a way around this, or is she going to have to go to T-mobile and have her SIM converted over to a T-mobile one?
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is your phone sim unlock? In order to use other provider< you phone must be sim unlocked>
good luck
That's the thing though, it's not being used by a DIFFERENT provider, but actually by the SAME provider. The only problem is that the SIM card is from the old company before the two merged, so I'm guessing that makes a difference.
Bkid001 said:
That's the thing though, it's not being used by a DIFFERENT provider, but actually by the SAME provider. The only problem is that the SIM card is from the old company before the two merged, so I'm guessing that makes a difference.
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Click to collapse
Maybe as we have company's that use same carrier yet the sims can't be used without unlock phone.
Eg: BT, Asda both use Vodaphone yet can't have a Vodaphone or Asda SIM in a BT phone without unlock...

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