Hard reset required? - HTC Excalibur

In one of my more thoughtless moments I have installed the emoze client on my S620. Now the phone locks up after every restart. Is there any way I can stop that software from starting or do I have to do a hard reset!
hopeful
Adrian

I guess you never found an answer here? I have the exact same problem. Old versions of emoze worked fine... new one, killed my dash.

I haven't tried it, but from other posts I've gathered that you can remove the SIM card, start the phone, do NOT clear the error at boot, connect USB to a PC and launch ActiveSync, then remove the offending program from \Windows\StartUp. This avoid the hard reset.
Perry
www.kidpub.com
bowenar57 said:
In one of my more thoughtless moments I have installed the emoze client on my S620. Now the phone locks up after every restart. Is there any way I can stop that software from starting or do I have to do a hard reset!
hopeful
Adrian
Click to expand...
Click to collapse

I'm not really familiar with this app, but just out of curiosity, did you install this on your micro-SD card? if you did, then remove the sd card and then reboot. This will make the startup link "fizzle out" since it's pointing to media located on a piece of hardware that is not installed. This should allow you to then re-insert the micro-SD card (after a couple of minutes) and then go through the settings-->>remove programs ...portion

Thanks for the feedback.
I cant remember where I installed the offending software.
I have done a hard reset since the original post and all is working fine, but I will snaffle those ideas away for future reference - should it ever happen again.
I love this forum!

Related

SD Card Intermittently disappears until Soft Reset?

Hi
In the last week or so my SD card has suddenly started disappearing until I soft reset the device. If I remove and reinsert a different card this also does not appear. The only way I have found to resolve the problem is to do a soft reset. It will then be visible for a day until it disappears again.
I haven't been able to narrow it down to a specific application or action.
Has anybody else seen this (or even better know what the problem may be?)
I have had the same problem i found it to be "Spb ToPlay" everytime i used it if i stopped it playing i lost all sound on my XdaIIs and the SD card went missing. removed the plug-in and havent had the problem since...........................do you have this plug-in? if you dont then i have no idea sorry i couldnt help.
I have recently installed spb time but it doesn't conincide with my problems starting. I may try disabling it to see if that makes a difference.
this has happened to me before, but i didnt have anything like you mentioned installed, so it must be a bug or something!!!
I found on my M1000 that the card will not be visible when the battery gets low, most times it gives a message like "the power is too low to support the device"
Happens to me with my O2 XDA IIs. When I contacted O2 about it, guess what their reply was?
Reply number 1:
"Thank you for choosing O2!
With regards to your query below, you may like to remove your storage card and monitor the device. Please note that O2 Asia has tested with different brands of 256MB SD card and works fine. However, storage card of larger size may not work properly and cause the device to hang. You may also like to test your unit with another storage card to verify. Hope the above information is useful for you. Thank you."
Reply number 2:
"With regards to your query below, you may like to perform a hard reset and
without restoring back any data back to the phone, try to change the
landscape again and see if the problem still persist.
**To perform a full reset:
Warning: Clearing memory deletes all data and restores the Pocket PC Phone
to its default settings. Programs installed at the factory remain, while
data you have created and programs you have installed are erased.
Before performing the full reset, use ActiveSync to keep a backup of your
Pocket PC Phone data so that if you need to clear memory, you can restore
the data on your Pocket PC Phone.Do not use Xbackup on your device to do
backup for your data.
To perform a full reset on XdaIIs, press and hold the power button, and then
use stylus to press the soft reset button at the same time. After the full
reset, you will be prompt to recalibrate the touch screen.
Hope the information is useful to you. If you have any further enquiries,
please feel free to contact us."
What a load of crap!

Cannot find 'Storage'

Hi, my xda is functioning normally but when I soft reset my xda, I got the following error: Cannot find 'Storage'. After few seconds or a minute, it would be ok. What does it mean? Anyway to correct the error message?
Actually, thats pretty similar to an issue I'm looking at. The storage card doesn't seem to accessible sometimes after a soft reset or after the device has been in hibernation.
Just reformatted the SD as FAT32 and waiting to see if it is still a problem
I have sometime the same issue...but I think is a matter of the internal storage and not of the storage card..
Anyone every come up with a solution to this? I'm getting this Storage is not accessable every time I reset now.
I do not know how close my issue is to what you are facing, but I had that issue when I upgraded to WM5 and then downgraded to W2K3.
The only thing I did was to run the repartition tool (Repart_DOC.exe) and created a larger extended rom (16,000 was the number that I used).
And placed the files (cooked extended rom 1.4.125) in the extended rom, and hard reset the SX66, and the message went away...
I do not know how close this is, but I think that extended rom has something to do with the "Storage".
One more thing, there is a distinction between "Storage" and "Storage Card". The above method worked for me to gain access once again to the "Storage" and not the "Storage Card"
Yeah I'm on WM2005 now so technically there is no storage. I've been running fine for weeks but starting getting this a week or so ago on hard resets.
\storate missing
upgrading to rom v1.40 doens't seem to fix this, i thought it would
i'm on tech support of more than a hundred blueangels and it frustrates me to hardreset the device everytime this problem occurs .. any help will surely be appreciated.
another problem, 'permanent save' causes the bluangel to hang, so we had to do away with it.
\storate missing
upgrading to rom v1.40 doens't seem to fix this, i thought it would
i'm on tech support of more than a hundred blueangels and it frustrates me to hardreset the device everytime this problem occurs .. any help will surely be appreciated.
another problem, 'permanent save' causes the bluangel to hang, so we had to do away with it.
In the Extended ROM - Delete RestartRadio.exe
and/or alter config.txt so it won't be started.
just do a manual Restart (flight mode)
And now you won't get the error anymore.

help: Error deleting file

Been running my MDA Compact III for just under a week now. Everything was going fine, tom tom working etc. Yesterday I installed SPB Pocket Plus , now I can't connect via activsync and can't delete any files (from phone or memory card), get the error message....
Error Deleting File
Cannot delete 'filenamehere': Access is denied.
Make sure the disk is not full or write-protected and the file is not currently in use.
What have I done? I've tried a soft reset, that didn't work. I've took the memory card out and can delete files when I put it in a card reader. I'm hoping if changed a setting somewhere but I can't for the life of me work out what I've done.
Can anybody offer any suggestions?
I've never had problems after SPB Pocket Plus was installed. Currently I don't have it installed on my device since I use it solely just for navigation thus I cannot find a more concrete solution but to try uninstalling SPB Pocket Plus and see if your problem is solved.
Thanks for your reply, couldn't uninstall anything so had to go down the hard reset route. Wasn't too bad though, I got back up and running in about an hour will all my programmes installed and working again.
Still don't know what happened though.
zerimar said:
I've never had problems after SPB Pocket Plus was installed. Currently I don't have it installed on my device since I use it solely just for navigation thus I cannot find a more concrete solution but to try uninstalling SPB Pocket Plus and see if your problem is solved.
Click to expand...
Click to collapse
activesync problems
iam also facing the same problem. is there any alternative solution for this problem other than hard reset.
thanx
It may have nothing to do with Pocket Plus but rather the mysterious problem discussed here:
http://forum.xda-developers.com/showthread.php?t=285511
I had the same message and couldn't delete the erroneous files. My solution was also to hard reset.
My view
Oh i had the same problem,these files become stacked and are due to long paths,use the tool available at pathtoodeep.com ,it is a tool which deletes and also searches such undeleteable files and also assists in installation and sharing of long pathed files

Kaiser doesnt start , dont want to hard reset it :(

I have rebooted my Kaiser this morning and it took a while, and than came a message that it cant boot...
The Software i installed before the last reboot was s2p and before that i installed and deinstalled vito sms chat...
Is there a way to fix it without the need of hard reset or can i download files via the bootloader?
thanx SciLor
there may be, but if you're still waiting, it would be quicker to hard reset.
try to get used to it if you haven't already. It only takes me a few minutes now to setup after a hard reset, I keep as much as possible on a memory card, never sync with my PC, use mortscript to auto setup my programs and settings, and keep a copy of all folders on the memory card to copy accross.
I hard reseted it and used the last backup had (18March) ^^
i copy nearly everthing on my card but after the backuo WM5torage doesnt work.... even after reinstalling if i connect it it show the volume but when i click on it it says there is nothing

Bluetooth not working

Hi, my bluetooth does not seem to work on the device. If I reset it i get the error message on start up saying 'BTTRAYCE' is not a vlaid Pocket PC application. Is my unit faulty. I have thought about doing a hard reset on the device but wanted to check with you guys if there is a simple fix, the unit needs replacing? or if the hard reset would work. If I was to do the hard reset what can I use to backup all my contacts with there facebook links etc and will the facebook links still exist?
Bladesharp said:
Hi, my bluetooth does not seem to work on the device. If I reset it i get the error message on start up saying 'BTTRAYCE' is not a vlaid Pocket PC application. Is my unit faulty. I have thought about doing a hard reset on the device but wanted to check with you guys if there is a simple fix, the unit needs replacing? or if the hard reset would work. If I was to do the hard reset what can I use to backup all my contacts with there facebook links etc and will the facebook links still exist?
Click to expand...
Click to collapse
You can use a program called Sprite Backup, although its not free. That will backup a lot of things, but to be honest, its probably best to start from scratch as it backs up all registry changes too, which could be the problem for you.
My bluetooth works fine, what part are you having trouble with?
Bluetooth Issues
I am having the same problem.
I have narrowed it down to tomtom installation (no bluetooth issues until tomtom is installed)
I have tried with TT7 910 9185 as well as TT7 445 and after the reboot the same error occurs.
I have also tried installing it on the memory card, and hard resetting it, however, the TomTom doesn't appear to talk to any Satellites.
I installed Tomtom 7.910.9185 and it says "Unable to start. Not enough memory" or similar. I installed it from cab on my 8GB Storage Card in the same way that worked perfectly on my Raphael.
The point of telling you that is my bluetooth is still working perfectly.
As for you Bladesharp, surely if you Activesync all the relevant links and details will remain with your contacts? I'd say a hard reset will determine if it's a hardware issue.
rb14 said:
I installed Tomtom 7.910.9185 and it says "Unable to start. Not enough memory" or similar. I installed it from cab on my 8GB Storage Card in the same way that worked perfectly on my Raphael.
The point of telling you that is my bluetooth is still working perfectly.
As for you Bladesharp, surely if you Activesync all the relevant links and details will remain with your contacts? I'd say a hard reset will determine if it's a hardware issue.
Click to expand...
Click to collapse
I'm on 7.915 for TomTom and don't have the issue.
Links to Facebook won't transfer with Active Sync, they are stored somewhere seperately on the phone and are not part of the Contacts program in pOutlook.exe, they are part of Manila which is not transferable. Not sure where it is stored, have been looking now for about 2 months
I came across something similar to this last week after installing TomTom from a CAB, and found this post on a related issue...
http://www.noeman.org/gsm/trash-section/65951-tomtom-7-bluetooth-problems-sorted.html
I deleted the two bluetooth files (BtSdKCE30.dll & BtCoreIF.dll) from the TomTom CAB as described, did a hard reset and reinstalled, and haven't had the problem since. Could be the same issue?
Could someone who has not installed TomTom please post the dates of their BtCoreIf.dll & BtSdkCE30.dll? Mine are both 04/24/08 20:10.
Does anyone know if it is possible to revert to the ROM version of these files WITHOUT doing a hard reset?
If some kind person was able to provide me with the ROM version, can I just overwrite the ones in RAM?
R
These came from my device's \Windows directory, and are dated 14th May. I think they are unaffected by this problem, certainly I don't get the boot delay or BTTray boot crash that seem to be the possible symptoms of this. (Use caution, of course; backup what you can before tinkering in case of disaster.)
Sounds the same as my thread
http://forum.xda-developers.com/showthread.php?t=522373
someone already tried the above files? will it correct the problem?
Thanks for the files.
I am happy to confirm that installing the two DLLs gets BTTrayCE.exe working again.
I just renamed the 04/24/08 versions to .was and use Total Commander to copy the files from my storage card to \Windows and rebooted the phone... ActiveSync wouldn't let me copy them directly from my PC as it said there was already a 05/14/09 version there and it was read-only!
As it rebooted, it complained that BtCoreIf.dll was from an unknown supplier but I just OK'd that and everything is fine. Bluetooth & TTN working.
R.
PS Didn't need to copy BTTrayCE.exe as this had not been overwritted.
Ah, thanks for letting me know. I wasn't sure if the exe was also needed, I only included it since one of the symptoms I was getting was that this wasn't a valid executable; but I guess that was just caused by the corruption of the dll's.
I don't think the DLLs are corrupted, just an earlier version.
Just like the bad old days of Windows 3.1 where installing one package would break others due the installing of different versions common DLLs. Gosh, I feel old!
R.
dicko99 said:
I don't think the DLLs are corrupted, just an earlier version.
Click to expand...
Click to collapse
Ah yes; that makes more sense! I still had a boot delay even with the files from the most recent TomTom version I could find.
Hi there,
i had the same Problem with TT. In my case I also copyed the BTTrayCE.exe. Now I dont get any error anymore but the Bluetooth can still not be started. Can somebody please upload the Original BTTrayCE.exe. Thank you
I did a reset of my Swisscom German Device. Copyed the 3 BT Files and installed the TT7 v7.910.9185 again. After restart of my Device the same BT Error. I replayced the 3 Files with my Original ones and restarted again. New Error comes up "Bluetooth Stack can not be started"
zizzo
Thanks guys a lot. Rewriting those two files solve the problem. Bluetooth works now.
ianjd said:
These came from my device's \Windows directory, and are dated 14th May. I think they are unaffected by this problem, certainly I don't get the boot delay or BTTray boot crash that seem to be the possible symptoms of this. (Use caution, of course; backup what you can before tinkering in case of disaster.)
Click to expand...
Click to collapse
Thanking you very much kind sir. I unzipped these files directly to my storage card in USB mode and just double clicked the exe file and it fixed my bluetooth up for me. (good job as I am a technical biff when things get registry level)
EDIT sorry I thought it did but it didn't just fix it by double clicking the exe. I've hard reset now as I don't really know what I am doing
As said in the thread here:
http://forum.xda-developers.com/showthread.php?t=522373&page=4
There is no need to replace the two files.
Just delete them and soft reset. They will be replaced with the two right ones.
Bluetooth problem with TomTom resolved!
matrixis2day said:
I replayced the 3 Files with my Original ones and restarted again. New Error comes up "Bluetooth Stack can not be started"
Click to expand...
Click to collapse
I had the same and here's what I just discovered and what worked:
I removed the files and expected them to be replaced upon restart. When I checked I noticed a file in the \Windows directory named BtSdKCE50.dll - I had not noticed this before. I (re)moved this, rebooted again and now Bluetooth and FM Radio (!) are working, yay!
hth,
TA2
This fixed my problem. Couldnt delete the old files but copied the replacements over the top and that sorted it. My version of Tom Tom wont work stil but it is 7.5 I think.
I've had exactly the same problem I've tried overwriting the dll's with the files provided in this thread,
Now whilst I don't get the error message, when I try and enable bluetooth, I get "cannot start bluetooth stack" error
Any ideas peeps?

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