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Is there a way to cause a hardware problem of some sort so I could use my warranty and get my phone exchanged?
Put it in a microwave oven for a couple of seconds??
With respect, if you want to exchange your device, isn't it because of hardware failure? If it's software, shouldn't a hard reset fix your problems?
Well, it's because of a few cosmetic scratches (as well as one on the screen) that I want the phone exchanged because I've finally ordered a case and screen protectors. Except... they didn't arrive before I dropped the phone ;_;
a 9V battery across the battery terminals probably isn't healthy for the phone...
jasonjoo said:
Well, it's because of a few cosmetic scratches (as well as one on the screen) that I want the phone exchanged because I've finally ordered a case and screen protectors. Except... they didn't arrive before I dropped the phone ;_;
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I might suggest taking a hammer to the interface between your keyboard and chair.
I know that if you ruin the top right pin on the USB port the phone won't charge anymore. I'd say that warrants a warranty. Don't you have to pay like $70 now to get a replacement, or are you going to wait 2 weeks?
I'm remembering that everyone was griping about the cost of the TP2 when it was first available... and now you want to exchange a fully working phone???
stop causing the rest of us to pay higher prices.
Instead of exchanging the phone, why not pay to have the scratched pieces replaced... using your money instead?
jasonjoo said:
Well, it's because of a few cosmetic scratches (as well as one on the screen) that I want the phone exchanged because I've finally ordered a case and screen protectors. Except... they didn't arrive before I dropped the phone ;_;
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Tough luck. But that is not what warranty protects it from. Had you wanted protection from that sort of accident you should have bought the plan through your cell phone provider. Falsifying hardware failures is not only wrong, it jacks up the price, and increases headaches for people who have ACTUAL warranty issues!
So goodluck with the attempt to wreck your phone, I'll laugh when I read the post about "HELP I MICROWAVED MY PHONE AND HTC WONT WARRANTY IT, HOW CAN I FIX IT?!?!?!"
Seriously, wtf.. it's dumbasses like you that cause this phone to be $600 in the first place.
Okay, this is a "sure fire" way of causing a hardware failure. You have to follow these steps in order or it will not work.
1. Find a high-voltage source. This may be your local hydro-electric transmission tower or the third-rail in any subway system.
2. Hold phone in one hand.
3. Use other hand to touch the high-voltage source.
And after some smoke and mirrors, your family/people in your last will and testament will be forever thankful for the new phone.
I am SO determined my new phone would stay looking new as long as possible that I've had my BNIB TP2 sat in it's box for 5 days now, waiting for the invisiSHIELD full bodykit to arrive from the USA - which arrived today! \o/ ... and it turned out I'd ordered the wrong one! /o\
... so now I have to wait another 10 days awaiting the correct version... *sighs*
However, I really REALLY want this phone to STAY looking as good as new, so I wait & carry on using my Kaiser in the meantime... by the time the new kit arrives hopefully WinMo 6.5 will be out too so it's no biggie waiting 10 days: I expect to get 2+ years out of it after all.
Joe
P.S. I've taken it out 3 time so far & stroked it *sob* then carefully put it back in it's little plastic bag. Soon My Preshusss..... soon.....
Joe Pinball said:
I am SO determined my new phone would stay looking new as long as possible that I've had my BNIB TP2 sat in it's box for 5 days now, waiting for the invisiSHIELD full bodykit to arrive from the USA - which arrived today! \o/ ... and it turned out I'd ordered the wrong one! /o\
... so now I have to wait another 10 days awaiting the correct version... *sighs*
However, I really REALLY want this phone to STAY looking as good as new, so I wait & carry on using my Kaiser in the meantime... by the time the new kit arrives hopefully WinMo 6.5 will be out too so it's no biggie waiting 10 days: I expect to get 2+ years out of it after all.
Joe
P.S. I've taken it out 3 time so far & stroked it *sob* then carefully put it back in it's little plastic bag. Soon My Preshusss..... soon.....
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wow dude are u serious?? Its a fuking phone not a damn pricless piece of art... Jeez
omaralt said:
wow dude are u serious?? Its a fuking phone not a damn pricless piece of art... Jeez
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Understood his dilemma. The phone is expensive, and I would like it to stay as new as possible. Until now, I still don;t care to use a cloth to wipe the screen, even thou i had screen protector on it. sigh
quid246 said:
Okay, this is a "sure fire" way of causing a hardware failure. You have to follow these steps in order or it will not work.
1. Find a high-voltage source. This may be your local hydro-electric transmission tower or the third-rail in any subway system.
2. Hold phone in one hand.
3. Use other hand to touch the high-voltage source.
And after some smoke and mirrors, your family/people in your last will and testament will be forever thankful for the new phone.
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I've taken, my phone, and put it in the engine compartment of my car with a sparkplug wire off, and let, the voltage from the coil, nearly 50,000 volts, arc through the phone with nothing.
as for putting it in the microwave, the first thing to go, will be htte LCD display, and the thin touch film over it, and I'm sure broken screens are not covered..... also tried
just take, a very small screw driver or a tweezer, and scrap off a diode, or resistor, or whatever
I'm sure rectal insertion would kill it.
its been my experience with WM phones & TmoUS that if you tell them there's a problem & that it continues to persist even after a Hard Reset, they'll warranty exchange it. So... just makes something up... I doubt they actually try to verify all claims.
if your doing it over the phone
Just keep telling them that the phone stops when it says t-mobile or whatever
, yes them with all there directions for hard resets, and keep telling them it freezes,at the boot up, they'll swap it
A pristine phone is not what makes you cool, hth.
Well, within 6 months there is a new phone out that I lust after so I want an excuse/justification to get the new one. That's a good reason to let it deteriorate quickly.
Leo here I come
Okay guys.
So I just got my 4S back from these guys, and wow, I am honestly amazed.
I saw them on my local news a few days ago, and figured what the hell. Apparently they put your phone through a process that binds their product on a molecular level, and makes it "waterproof" I didn't think it'd work as good as in the videos but it really does.
Essentially what happens is, you pay and ship your phone to them. Within a day of receiving it, they treat your phone and send it back. (can do the express version for 10$ more)
I sent my phone in on a monday, received it back on that thursday. I then decided to put it to the test. filled up my sink (about a foot and a half deep), closed my eyes, and submerged my 4s. To my astonishment, I opened my eyes and the screen was still on! I was even able to type a message to my girlfriend telling her I was texting her from underwater xD
I then answered a call in the shower the next morning and all worked fine! Its been a week since Ive gotten my phone back and have done the sink trick countless times to impress my friends, and it still works like new hehe. just thought id share, seeing as a good waterproof case for the 4s is about 20$ more.
http://www.liquipel.com
edit: I figured the accessories thread was the best place, let me know if you feel otherwise ;P
heres a good demo i found of it
http://www.youtube.com/watch?v=XtsSPZCGmuY
Yeh looks good but a pretty short list of approved devices. No SGSII for a start
killall said:
Yeh looks good but a pretty short list of approved devices. No SGSII for a start
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try emailing them? I thought i read somewhere on there site that they can usually make accommodations for devices not on the list..
And they JUST started taking orders at CES, so they should expand the supported devices soon if theyre doing this good. pretty great start imo xD
Thanks but second problem, I dont think they are in the UK yet.
killall said:
Thanks but second problem, I dont think they are in the UK yet.
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Ah. Well that might be a problem then xD
killall said:
Thanks but second problem, I dont think they are in the UK yet.
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It said it was a mail in program... international mail... phone back in like 3 weeks lol
edit:The following devices are approved to be Liquipelled:
Apple iPhone 4s
Apple iPhone 4
Apple iPhone 3g/s
HTC Evo 4G
HTC Evo Shift 4G
HTC MyTouch 4G
HTC Thunderbolt
Motorola Droid X/X2
Samsung Charge
Wow that is amazing!!
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My understanding is they coat internals of phones & simply keeps the water from corroding intricates.
My initial question was how speaker would still operate as it "coating" not hampering its performance but its answered on websites FAQ.
My question now lies in...if they coat everything that's good BUT what happens when you switch batteries...if the contacts of the battery weren't coated I'd think it could/would short out. No?
Sent from my Galaxy Nexus using Tapatalk
blaine07 said:
My understanding is they coat internals of phones & simply keeps the water from corroding intricates.
My initial question was how speaker would still operate as it "coating" not hampering its performance but its answered on websites FAQ.
My question now lies in...if they coat everything that's good BUT what happens when you switch batteries...if the contacts of the battery weren't coated I'd think it could/would short out. No?
Sent from my Galaxy Nexus using Tapatalk
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Good question. You might have to email them on that one. I don't have to worry about it since my battery isn't "removable" lol
While I understand the application to any iOS devices because they are naturally closed.
But to other devices you get some variation of success.
The most important areas are the jack ports, speakers, mics, buttons, screws and edges of the opening-backside.
They probably coat the display too "just in case" but that should deteriorate the quality of the touchscreen.
And coating the innards is not necessary, but helps as "secondary insurance" but I'd be worried about the warranty getting void.
We need a device like the NOTE entirely Aluminium-Unibody with only the bottom lip opening up for removable battery, SIM, microSD (like the HTC Legend).
ekin said:
While I understand the application to any iOS devices because they are naturally closed.
But to other devices you get some variation of success.
The most important areas are the jack ports, speakers, mics, buttons, screws and edges of the opening-backside.
They probably coat the display too "just in case" but that should deteriorate the quality of the touchscreen.
And coating the innards is not necessary, but helps as "secondary insurance" but I'd be worried about the warranty getting void.
We need a device like the NOTE entirely Aluminium-Unibody with only the bottom lip opening up for removable battery, SIM, microSD (like the HTC Legend).
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It sounds like your completely guessing at what "it" does and how its applied. I on the other hand decided to investigate BEFORE acting as if i knew what it was we are discussing.
1. Its applied via vapor,in a vacuum chamber environment, so as to completely coat inside and out, all parts of said device. The coating is 1000 times thinner than a human hair and therefor does not change the way the phone feels or functions(screen response)
2. speakers are not effected because they too are waterproofed in the same nano tech molecular bonding process.
3. When you submerge your device once coated, water does completely run THROUGH your device. Short circuit cannot be obtained because the liquid cannot make contact to the positive and negative/grounding surfaces because of said thin/nano layer of protection. although it repels liquids, it still allows all existing electrical pathways to function without flaw, and will conduct electricity thus allowing for the capacitive functions to work also.
4. This technology was not designed to make your phone "UNDERWATER" proof, and they recommend not submerging any device in liquid. In the case that your phone falls from your hoodie pocket into the toilet, you can retrieve (and hopefully) rinse your device before electrical failure/short occurs. Its a backup plan for accidents, not a solution for mobile underwater photography or social networking.
These statements are not conjecture. this is what happens when you read and investigate what youve read.
If your gonna troll, at least take the time to know what your talking about. F'in trolls!
Not trolling, just thought this was the "old" method previously adopted (was it by Vertu?).
If you call anyone a troll for showing interest then I guess you would be alone in this world as a non-troll, just saiyan
Did you even read what you wrote??? Words like "probably", and other staments like "naturally closed" make you sound like an idiot, which im sure you are not... but if you are gonna post in a category, wouldnt it help to know the subject your posting about. The information is there and one should not have to ?guess?
I on the other hand became very curious about said tech, and therefor did the research needed to contribute to this discussion.
There are no what if this happens in this case because the are selling a tested product, and have limited device compatibility - for now.
I was hoping that when i saw a new post on this thread that it was someone with valuable information, trying to fill gapps of knowledge, but it was just "what if's" and "probably's"... come on. If you want to pm me about what ive learned about this product, ill be happy to share anything else i have with anyone. I am here to learn, not waste valuable time reading conjecture based on nothing.
Hey smart guy why would you come here looking for information when you already know everything?
Even if I was still interested, I wouldn't ask someone like you (just letting you know so you dont have to constantly check you pm)
Later buddy
Seriously guys. This is to get other peoples opinion about the product. No need to argue
Yeah, I know, another stupid question from me. I try to be as careful as I can possibly be when it comes to my phones and other expensive electronics. To the best of my bad memory, I can't remember the last time I've dropped a phone on the ground. My s/o and her daughter drop their phones often and seem careless when handling them, especially when they're pissed off. I'm ocd in some ways and I take great pride in treating my phones carefully and not tossing them around. My gf just got a e4gt last night. I was talking to her about the deep scratches her daughter's phone had, like it was dropped on concrete. She got all defensive and started in about "well I'm not perfect!"
I didn't insinuate that I was perfect, only that I was very careful with them. The daughters phone used to be mine. She's on her third replacement of the phone too.
Instead of me rambling as usual, what are your thoughts? I'm so ocd, to give you an idea, I gave someone a two way amateur radio that I wasn't using anymore. I had probably 800 invested in it. I also ALWAYS kept it in its protective leather case. It was maybe 4+ years old and when I took it out of the case to show the guy I was giving it to, it was flawless. Not a scratch or blemish on it. OK, lets hear your stories.
Isn't that humans we're all different ....
Sent from my SPH-D710 using Tapatalk
Since I'm sitting on the can, typing out on my phone, not going to get into a story...
But hell yes. I take care of my stuff that I love. I've never understood why people treat their expensive electronics like disposable items.
I stopped buying my teenage daughter nice smartphones. She would render them ugly and useless in 2 months. Everytime.
Since I made her save for the full price of a phone she wanted, magically it still works a year later!
When I worked in computer repair, I would see this all day long...
People would buy new $1000 laptops, treat them like ****, slam the lids shut, toss them around, drop them, wander around the house holding them by a corner while they are on and have things dangling from the usb ports, toss them on counters, eat food and drink beer next to them...
Then 6 months later, wonder why they don't work, wonder why the HD is failing, whether usb ports are broken, blame the company for making ****ty devices, or worse blade us for selling them ****ty devices.
Asshats.
Sent from my calculator watch.
Both of my teenage daughters are extremely careless with their electronics. I have spent hundreds and hundreds of dollars on replacements for them and they just keep breaking them. I told them both "NO MORE REPLACEMENTS!". Since then, they have both broken their phones again....and they'll be stuck with their busted phones until their birthdays. They friggin' break everything...even their ipods. My ex is careless with her **** too. I think it's a chick thing.
My son, on the other hand....is like me. He babies his gadgets and hasn't broken a single one. Good boy. Lol
I baby the **** out of my phones. If I drop my phone you'll see me cringe. Maybe even shed a tear. I've only dropped my phones a handful of times, probably less than 10 total times, over the past 8 years or so, and I still haven't dropped my E4GT. Hope I don't jinx it. But my ex is careless with her phones. Within 3 months they look like ****, scratches, scuffed to hell... sorry, but I like my expensive electronics to look nice! THAT IS WHY I BOUGHT THEM! BECAUSE THEY LOOK NICE!
I think this translates to all electronics, as well. My laptop, aside from probably having crumbs under the keys, is nearly flawless after 3 years. My Xbox 360 has never red-ringed, yet I know people who have had 5 Xboxes over the years due to red rings and whatnot. Maybe I just give mine adequate ventilation? DUNNO! But everything electronic that I own, I treat with the respect and care that it deserves. If you take care of things, they last longer. It is a fact.
So glad you posted this thread. Dumb *****es be droppin' phones errywhere I go!
yokken said:
I baby the **** out of my phones. If I drop my phone you'll see me cringe. Maybe even shed a tear. I've only dropped my phones a handful of times, probably less than 10 total times, over the past 8 years or so, and I still haven't dropped my E4GT. Hope I don't jinx it. But my ex is careless with her phones. Within 3 months they look like ****, scratches, scuffed to hell... sorry, but I like my expensive electronics to look nice! THAT IS WHY I BOUGHT THEM! BECAUSE THEY LOOK NICE!
I think this translates to all electronics, as well. My laptop, aside from probably having crumbs under the keys, is nearly flawless after 3 years. My Xbox 360 has never red-ringed, yet I know people who have had 5 Xboxes over the years due to red rings and whatnot. Maybe I just give mine adequate ventilation? DUNNO! But everything electronic that I own, I treat with the respect and care that it deserves. If you take care of things, they last longer. It is a fact.
So glad you posted this thread. Dumb *****es be droppin' phones errywhere I go!
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I'm always careful with anything somewhat expensive too. My phone has yet to be dropped or scratched in any way. I always get pissed when people (like my mom...) handle my stuff in any way I don't like, even though they think they're being fine. Just yesterday my mom tried to put my binder and math book on top of my laptop. <_< I'm ocd and very protective about all my stuff.
Also, about the xbox issues, rrod depends on a lot of things. Keeping it shoved up against a wall on carpet and letting it get dusty will obviously not help, but it mostly has to do with the motherboard revision you have. How old is your xbox? Since the 2nd and 3rd revisions of the motherboard rrod is very hard to cause (for someone who actually cares about their devices). My 360 from pretty much launch day got the rrod a while back, so I opened it up and fixed it, but once it permanently failed, I got a slim which won't ever fail me. None of my personal jtags have never had any problems except for a xenon a while back (xenons are from the initial release of the 360). Wow, I just ranted on a lot about that so I guess I'll stop now, haha. By the way, I work a lot with modding 360's (both hardware and software) , so that's why I'm into this. If anyone ever has any xbox related questions just ask me
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Man i get mad if my otterbox isnt in perfect condition. Lol if it gets scuffed or scratched i get a new one....lol id lose my mind if i scratched my phone lol
Sent from my SPH-D710 using XDA
Yeah, I baby mine too(aside from flashing the #@!& out of it some nights). I put a high quality case and screen protector on it in the parking lot after I got it. And if I ever drop it I get the cringe of death. But regardless of what I've heard some say, I am impressed with the build quality in the event of human blunder
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I'm bad about coddling my phone too I have different color cases to match my clothes and I never rock it naked I have a vinyl skin on it underneath the case and if my housing ever gets scratched I wet sand and buff the scratch out lol, my wife's phone on the other hand lives in a suitcase sized purse with the 9billion pounds of junk she keeps in there so it looks like its done 2 tours in Afghanistan lol
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Nothing drives me crazier than someone who doesnt take care of the phone. I work as an IT in the military, so you can say I've seen some dumb [email protected]/t happen to phones, computers, monitors, you name it. One of the absolute worst cases was when this guy called me down to the "engineering" space to look at one of the computers... Opened it up cause the "video just quit working all of a sudden". Poured about 2 cups of coffee out of the case. Then they had the nerve to ***** to my boss after I told them I wasn't going to replace it since tgey were acting lime a bunch of animals.
Back on topic... I HATE when people dont take care of their phones. My buddy (back before android days) had a brand new iphone 3g. Somehow ran over it (not comepletely) and cracked the whole top half of his phone. Somehow it was still able to make and receive calls....but still, who does that?
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Im anal about my phones like that, they always have a TPU case and screen protector. 9 months later they still look brand new.
I usually buy a cheap case each time i get a new phone but only use it for like a week because i hate the extra bulk. but thank god for gorilla glass cuz today i dropped my phone about 6 feet screen down on concrete and theres not a scratch
I treat mine like it is a bomb. If I let it drop ill die with it. On another note my wife always take care of her electronics. They are all in mint condition.
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Funny how we baby our phones on the outside but aren't.afraid to trash the hardware underneath.
phatmanxxl said:
Funny how we baby our phones on the outside but aren't.afraid to trash the hardware underneath.
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Lol...true that.
We..that is the wife and I baby our phones..the big complaint I have is when she gets a p.o.s case that came from what looks like it was made by LEGO!!
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I've dropped my phone 20ish times in the three months I had it.. caught them all thankfully, but the back elevated lip is a little scuffed, not sure why..
last week my girlfriend was talking and she was using hand motions, (at chest level) and she knocked my phone another 2 feet in the air over cement.. i caught it.. dear god ive never been so happy.. time to use the case..
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I think it usually comes back to who has to pay for the replacements. In my experience, people who have to pay for their own crap take better care of it. It's the ones with protection plans, too much money, or parents who aren't willing to teach them the value of taking care of their stuff who get careless. And yes, it does seems to be far more common with women.
Luckily, my gf takes decent care of her stuff. Being a broke college student who can't afford to replace stuff makes you cautious. I don't even bother keeping mine in a case. I'm careful with it and I never drop it. I just can't stand to take such a nice device and cram in inside a huge, unsightly case. Half the reason I bought it was because it was so light and thin. I bought it the day it was release and I have a tiny scratch on one side that's actually from trying to get a ****ty case off with a coin and a faint line on the back where the speaker bulge touches.
I got pissed because I got a TINY scratch on my backup NS4G. I baby my phones like no other but my laptop... that's another story. I use it for Netflix and Odin and that's it. It doesn't get near the respect that my phones do
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I'm not as careful as I should be with my phone. It's because in 1-2 years it's going to replaced anyways so I just don't feel that sense of attachment.
I still follow basic care though like slapping a case on it, not putting my keys in the same pocket, that sort of thing.
This happened after two failed attempts to fix my Fold 3 at the Official Samsung Service Plaza in Cologne! They said, probably the glue "just didn't stick right" the first time around and pressed it again. But a day later the bulge/swelling returned!
I don't believe anymore that it had anything to do with the glue in the first place. To me, it seems like the technician didn't know what he does or was in a rush and failed to assemble it properly. Either something like the Mainboard or Charging Pad isn't seated right in place and it's pushing against the back, or the Battery is swelling.
Samsung is expecting me to visit them, the 3rd time now! But my trust in this SCP is completely gone!
My Fold 3 arrived defective. I didn't return it in order to not loose my Trade-in, Pre-Order bonuses amongst other factors. I trusted my Brand New, nearly 2000€ investment in the hands of these People and they manage to mess up twice.
Samsung refuses to exchange it. What should I do? Did someone else had a similar situation and can maybe offer some advice?
Not sure what I'm looking at here, other than lots of scratching and scraping and moving the phone around on a piece of styrofoam or something.
visit your local consumer advocate, make a better video and tweet it @ some Samsung Europe higher ups. basically get all profile and legal armament you can so that you can to PR shame them into action.
if not that then go around the people telling you no, find their boss and then find his / her boss.
tell them you're thinking of sharing your experience with Linus Tech Tips and MKBHD on YouTube.
poop rolls down hill, so you should go higher up.
@pieces of cake I added screenshots.
@3mel thanks for the advice. I will have to contact my local consumer advocate because the other options sadly only work if you have many followers. I hope it get's some attraction here on xda.
officialHFR said:
@pieces of cake I added screenshots.
@3mel thanks for the advice. I will have to contact my local consumer advocate because the other options sadly only work if you have many followers. I hope it get's some attraction here on xda.
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sign up to twitter and tweet a short (better) video at tech bloggers, journalists and influencers, it's their followers and reach you're trying to co-opt. Louis Rossman would be a good place to start.
battery bloated
Maybe you're watching too much pr0n on the big screen....giving the internals a b0n3r!
officialHFR said:
@pieces of cake I added screenshots.
@3mel thanks for the advice. I will have to contact my local consumer advocate because the other options sadly only work if you have many followers. I hope it get's some attraction here on xda.
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Thanks, I can see now. I'm sure that's infuriating. Sorry to see it and hope you can be made whole quickly.
officialHFR said:
This happened after two failed attempts to fix my Fold 3 at the Official Samsung Service Plaza in Cologne! They said, probably the glue "just didn't stick right" the first time around and pressed it again. But a day later the bulge/swelling returned!
I don't believe anymore that it had anything to do with the glue in the first place. To me, it seems like the technician didn't know what he does or was in a rush and failed to assemble it properly. Either something like the Mainboard or Charging Pad isn't seated right in place and it's pushing against the back, or the Battery is swelling.
Samsung is expecting me to visit them, the 3rd time now! But my trust in this SCP is completely gone!
My Fold 3 arrived defective. I didn't return it in order to not loose my Trade-in, Pre-Order bonuses amongst other factors. I trusted my Brand New, nearly 2000€ investment in the hands of these People and they manage to mess up twice.
Samsung refuses to exchange it. What should I do? Did someone else had a similar situation and can maybe offer some advice?
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If you pre-ordered, doesn't it come with 1 year if Samsung care plus? Are they saying you have to keep sending it in for repairs?
@dreamtheater39 pr0n like in Flip 3 unboxings? no all jokes aside sadly I wasn't able to use my Fold 3 yet. It's been in my drawer since I got it.
@pieces of cake thanks for the kind words.
@gordec I do have 1 year Care+ Protection that's right. But Why should I use it in this case? Care+ ist for things that are my fault like smashing the F3 on the ground breaking it's screen. And they also want a flat fee of 150€. In my case it's should be covered under warranty.
officialHFR said:
@dreamtheater39 pr0n like in Flip 3 unboxings? no all jokes aside sadly I wasn't able to use my Fold 3 yet. It's been in my drawer since I got it.
@pieces of cake thanks for the kind words.
@gordec I do have 1 year Care+ Protection that's right. But Why should I use it in this case? Care+ ist for things that are my fault like smashing the F3 on the ground breaking it's screen. And they also want a flat fee of 150€. In my case it's should be covered under warranty.
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Yeah. I agree Samsung needs to fix this. I wasn't sure if Care plus applies to your situation. You don't have a Samsung store near by do you?
As you are from germany, they need to replace it or give the money back after second attempt of repairing.
gordec said:
Yeah. I agree Samsung needs to fix this. I wasn't sure if Care plus applies to your situation. You don't have a Samsung store near by do you?
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My local Samsung Service Plaza in Cologne Germany did this my Fold 3. The technician probably had no experience and didn't assemble it correctly.
masterv1 said:
As you are from germany, they need to replace it or give the money back after second attempt of repairing.
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I've always thought it takes 3 attempts for me to be able request such thing. But you are the second person now who said after 2 attempts!
I've wrote Samsung now and waiting for a reply. I just want a fair start with a new device which isn't defective by arrival.
I've seen this on many Moto phones. Cheap batteries or overheating such as leaving them on the dashboard of your car in the sun. The battery will swell up.
officialHFR said:
This happened after two failed attempts to fix my Fold 3 at the Official Samsung Service Plaza in Cologne! They said, probably the glue "just didn't stick right" the first time around and pressed it again. But a day later the bulge/swelling returned!
I don't believe anymore that it had anything to do with the glue in the first place. To me, it seems like the technician didn't know what he does or was in a rush and failed to assemble it properly. Either something like the Mainboard or Charging Pad isn't seated right in place and it's pushing against the back, or the Battery is swelling.
Samsung is expecting me to visit them, the 3rd time now! But my trust in this SCP is completely gone!
My Fold 3 arrived defective. I didn't return it in order to not loose my Trade-in, Pre-Order bonuses amongst other factors. I trusted my Brand New, nearly 2000€ investment in the hands of these People and they manage to mess up twice.
Samsung refuses to exchange it. What should I do? Did someone else had a similar situation and can maybe offer some advice?
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I have the same thing on my fold3. Just only bulging on the hinge side. It was like that on delivery.
The shop couldn't see what I really meant, but said I could send it in for repair. I didn't wanna leave my phone for 2 week though, so I just live with it, but it's annoying on such an expensive device.
Did you get it fixed?
Just gluing the back when the battery is swelled is a temporary fix.
I would imagine a swollen battery also takes quite a hit in battery life.
officialHFR said:
This happened after two failed attempts to fix my Fold 3 at the Official Samsung Service Plaza in Cologne! They said, probably the glue "just didn't stick right" the first time around and pressed it again. But a day later the bulge/swelling returned!
I don't believe anymore that it had anything to do with the glue in the first place. To me, it seems like the technician didn't know what he does or was in a rush and failed to assemble it properly. Either something like the Mainboard or Charging Pad isn't seated right in place and it's pushing against the back, or the Battery is swelling.
Samsung is expecting me to visit them, the 3rd time now! But my trust in this SCP is completely gone!
My Fold 3 arrived defective. I didn't return it in order to not loose my Trade-in, Pre-Order bonuses amongst other factors. I trusted my Brand New, nearly 2000€ investment in the hands of these People and they manage to mess up twice.
Samsung refuses to exchange it. What should I do? Did someone else had a similar situation and can maybe offer some advice?
Click to expand...
Click to collapse
I've heard of phones swelling before but really have never seen it!
Bulging swelling is usually a battery issue I had it happen to me with my Pixel C Tab. Maybe if you haven't already try there online chat support you might have better luck with them starting a return process
Yup. Mine is like that as well. Switched for a new unit and its the same. What a shame. If i press it down. It stays down for a while. But after that it "lifts" again. And the worse part is that i was using iPhone for the past year because im afraid of this happening on a Samsung(iPhones uses screws to hold the back while Samsung uses Glue). Surprise...
Im from Indonesia by the way. OP is from Germany. So i guess this isnt a region related issue.
Hi everybody, I've had the motorola razr 5g now for about a year and I noticed that the screw that holds the cover plate over the hinge is missing. It looks like a torx bit, I will test the size with an iFix it kit sometime soon on the other one, but I also am wondering if anyone knows what kind of thread it has, or the length. I am a little disappointed with Motorola, I contact the customer service and they are pretty much stonewalling me. They won't just provide the screw, they want me to send it in for service and since I am 4 days past owning it for a year now they are not honoring the 1 year warranty. Which is technically fair, but a bit frustrating. I cannot justify paying for shipping and service so someone can use a screwdriver. I asked them once again to just send me the screw, I would even pay for it, or to at least tell me what type of screw it is, but I am not hopeful for my odds in getting either of those things. So I thought I would reach out to the broader community. Here is a picture of the missing spot. Let me know if this belongs in a different topic, I though it might fit here.
Are there 2 or just one?
If 2, pull the second one to get the length (test on other side) and thread size/type.
Lol, you picked the wrong screw to lose said SuzieQ
Check your pockets etc, sometimes you get lucky.
A local repair shop might be the easiest way.
Hi, thank you for that suggestion, there are two. I will have to see about pulling it out I do have a micrometer packed in a box somewhere. I am still unsure how to find the thread style once I have it though.
Yeah I have been looking in my pockets I even tried to look in the washing machine. So far no dice.
It's a shame I have otherwise loved this phone the form factor is great and I actually get about 2-3 days on the battery since I use the tiny outside screen for a lot of things.
Hi everyone, a small update to this topic. I was able to talk with a repair shop that told me this is the likely part number for the screw I am looking for, SM88C67068. They unfortunately didn't stock it, but I thanked them for being more helpful than motorola. Googling that number gave me a spread sheet with this information associated with the part, SCREW, M1.4x2.4L,2.5x0.30HD, SL,NAT4.
I also pulled the other screw out to have a look, it has a torx 0 head and is pretty short. It is not just a straight screw. It has a tier to it and a fine thread.