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Hey guys!
I'm experiencing a very strange and annoying issue with my BA, and I was wondering if I could get some input from you.
So, here goes:
The touchscreen (not LCD) in my unit was broken, and thus I decided to fix it. I purchased a new one off eBay a few weeks ago, and just yesteday I proceeded to install it. To my surprise, something seems to have gone wrong.
I power up the unit, make my way into "Allign screen", and then the last "cross" that I have to touch rarely clicks in. On the other hand, when it does get detected, it simply restarts the alligning process.
What I've tried so far:
- allign right after installation -> no luck
- hard reset (on WM2k5_v4_R2.1) -> no luck again
- opened up the unit again, repositioned the screen -> nothing
- upgraded to Logout_WM2K5_5.4.03_HN -> still nothing
Right now I'm out of ideas, and I was hoping somebody here has some. Do you think the new touchscreen might be flawed ? I'm already discussing this issue with the seller.
Thanks for reading
New touchscreen or a refurb? Same type? (toppolly / sony) Sounds like it's been stripped from an old unit to me as it's not recognising the taps in the right places - can you see somehting like a liquid spill anywhere on the panel? This is what it looks like when the overlay touches the glass.
Richard
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=9720199180&rd=1&sspagename=STRK:MEWN:IT&rd=1
That was in fact my auction. Looked like brand spanking new to me, not one single stylus mark, and also had the protective sheet on. Of course, I might be wrong
Also, no liquid spill visible anywhere.
NSD said:
http://cgi.ebay.ca/ws/eBayISAPI.dll?ViewItem&item=9720199180&rd=1&sspagename=STRK%3AMEWN%3AIT&rd=1
That was in fact my auction. Looked like brand spanking new to me, not one single stylus mark, and also had the protective sheet on. Of course, I might be wrong
Also, no liquid spill visible anywhere.
Click to expand...
Click to collapse
I bought from him also and am yet to fit - I got the completley wrong module :-(
Richard
What do you mean wrong module ? The "tip" of the flex cable ? Mine seems to match with what was already there ...
Hey NSD!
I purchased the exact same module for my Himalaya device, after the touchscreen being cracked.
My father, who is an electronic engineer, soldered the flat wire from the touchscreen onto the rear side of the LCD with normal copper wires. Unfortunately I have the exact same problem a you!
After attaching the entire LCD (+touchscreen) onto the mainboard, and supplying power from the battery, I'm not able to go past the Align Screen section!!!
The touchscreen is from the manufacture 'Asian Media' (I think so...).
It can't be a coincidence, that both of our touchscreens don't respond to tapping!!!
Anybody been able to get this problem fixed??
Any help would be appreciated!!!
Kind Regards,
Tony Schattat
I never replaced the touchscreen of my BA but I have replaced the screen of my ex ipaq 6315 once.
And one thing that I know is that sometimes the screen align process is different from the normal, I mean, it keeps repeating and repeating again many times....until the unit finally passes the align step and finishes the configuration. Actually I´ve "aligned" the screen more than 30 x (when I replaced the screen).
It happened just once and then I had a completely normal unit.
I do not know if somebody faced this problems before or not:
1- The soft-keys, dial key, call drop key, and the scrolling keys; are always while pressing them for long time does not response until turning off the screen by pressing the power button then turning on again to keep working for awhile then same thing happen again.
2- The screen is sometimes fade to be completely white & brightness more, and everything hidden until turning off the screen by pressing the power button then turning on it again
If anybody knows how to fix this matter please provide me with the solution.
Thanks for all concerned
I had the same exact problem... I fixed it by getting a warranty exchange from AT&T!
I have the same problem! Unfortunately my phone is not covered by warranty. I think it's a hardware issue because I changed a number of ROMs and the problem persisted. I don't know what to do, it's driving me nuts!
Help anybody???
Good news!
Ok, as far as the key problem goes, using the PDF file about HTC TyTN where you can see how EXACTLY to disassemble and assemble the TyTN I took the courage to open up my TyTN and pull up the motherboard and clean everything up and close it tightly back. However I did not completely disassembled it as the manual shows because I did not want to remove any stuff that's glued like the rubber parts and the metal tape that holds the keyboard connector. So basically, I did not reach the part where the soft keys are, but somehow miraculously my keys are working nice again! I guess the problem was just loose connections and probably it was loosing contact somewhere because keys worked sometimes and then suddenly stopped.
Anyways, it's been 2 days now and the keys work perfectly and my TyTN is not so loose like it's going to fall apart as it was before!
P.S.
I haven't noticed the white screen problem also but it's been only 2 days and it wasn't happening so often before anyways.
This issue is known -there are threads in hermes section, search for white screen..
Its a harware issue with XILINX coolrunner(if I remember it right) on the front keypad below screen.. It propably has some bad solders under it -mine went so bad that it showed only white screen until I disassemled the unit and pressed directly the chip with my fingers
Then I bought a new circuit from cnn -at the moment it had those boards for sale, not anymore. That fixed my problem.
Among the threads someone got his/her phone to operate again by putting something between the cover and the chip..
I had the problem on my handset and managed to fix it by cutting up a piece of card..be it and old credit card or whatever to the size of the recess that the chip fits in...this pushes against it nicely and since then only had the problem reoccur once...then it was cured by just putting the handset into standby mode and back to normal again
.:: HELP Appreciated ::.
Hello Tech GURUS,
I returned from a long tour (I kept my XDA EXEC at home) & found that my XDA EXEC has got a problem of WHITE SCREEN!! Nothing is Displayed!!
May be brother's childrens or anyone of my friend accidentally did it in my absence(Sorry I'm NOT Sure). May be they pivoted (Turned) the screen in a WRONG DIRECTION!
That doesn't matter WHO DID IT, But the problem screwed my head & I started to trace the problem.
Symptoms:
1) Only WHITE SCREEN(with LCD Backlight), Nothing Else.
2) Charges perfectly through USB & also from Charger.
3) When I connects it to ACTIVE SYNC, it Syncs fine & I can able to explore the files/folders. Copy from & to the handset memory is also works fine.
4) Tried to enter into BOOTLOADER Mode(by pressing Light+Power+Reset), there also got a BLANK SCREEN (NO LCD Backlight).
5) TOUCH SCREEN detects TAPs & make sounds (Tick Tick), That indicates Touch Screen Working fine.
6) Qwerty KeyBoard Works fine. I don't know at what extent, since I can't see nothing on screen. But when I press a key on QWERTY Kbrd, it sounds Tick.
7) Transfered(Beamed) a CONTACT from my another XDA IIi & found Its accepted the beamed data.
8) Volume Up/Down make sounds (Tick, Tick...).
What I Did:
1) Removed the Battery & re-inserted & tried to BOOT it. NO result, just a WHITE SCREEN.
2) Purposely Tried to Rotate the Screen in Wrong Direction to test the loose contacts of co-axial cable.
3) Lastly Dis-Assembled the whole handset (Removed all parts 100%) & Re-Assembled it. But the Problem remains SAME.
4) Dis-Assembled again & this time I tested the LCD Co-Axial Cable's connectivity from MainBoard side connector to LCD Side Connector. There are 2 Cables which connects to LCD. One is 30 Cores Cable & Second one is 40 Cores Cable.
I Successfully tested 30 Cores Cable(Actually it used only 28cores cable, remaining 2 points at connector are DUMMY) & Second 40 Cores Cable I'm UNABLE to Test Since I lost my patience while connecting my Testing Meter to Hair Line sized cores & in just an 10mm connector got 40 cores!!!
5) Observed all cores which passes through SCREEN ROTATOR BASE Hinges & found there is NO physical Damage or CORE CUT.
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
JUST CONFUSED & SEEKING HELP FROM TECH GURUS.
THANKS IN ADVANCE.
HellCrusher.
Hi hellcrusher,
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
Click to expand...
Click to collapse
This seems to be a hardware problem. Check connectors in the display housing first. This unit is quite easy to disassemble.
Before you start, you should have a look in the universal SERVICE MANUAL to check out how it gets torn apart .
If all connectors to the display are right in place, but your display still shows nothing ...open the universal body too.
Folow the steps in the manual
Regards,
scholbert
White Screen
Hello, this is my first post. May I first just say how great I think this site is, the guides on here really are useful to beginners.
With regard to the white screen, not sure if this helps, but during dismantling of my various PDAs, I managed to connect an LCD ribbon incorrectly, I kind of forced it in & folded one contact over, resulting in white screen. Disconnected, straightened & refit. Hey presto, works like a charm. Hope this helps.
I had the issue, had to buy a new flat cable
It is rare to actually see the damage to the cable, because the damage is inside the insulation....
Best regards!
On the topic...
Hello!
I have a similar issue with my Orange SPVm5000, except that mine will work for up to a minute after a hard reset before going to a white screen.
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Thanks!
Greg.
I have a similar problem. The story;
I purchased an orange branded M5000 on flebay described as second hand in fantastic condition blaa blaa.
When the phone eventualy turned up it had no manual, the outer sleeve of the box was missing and the wrong usb cable was supplyed (one of those larger usb plugs you usualy get for printers.
I have shedlooads of cables and rely wasn't bothered about any of these problems at the time and went about charging the phone (it was totaly flat)
When fully charged I stuck my sim in and poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
I contacted the seller who basicly told me the phone is second hand so sold as seen!?!?!?
I have flashed various roms on it to see if it was a software fault but nothing.
I think this phone had been in storage as its battery was totaly flat and incorrect accessories suggest the seller didn't check it before shipping. So I believe there is a problem with this phone that occurs when stored.
Sorry for the long post
Have you flashed any rom or just had this problem ...
my conclusions:
1. If you have flashed a new rom to your universal, try to reflash the original rom, it works for many users.
2. If you havent flashed any rom, maybe its a hardware problem.
2.1 If you just used it in a bad way, (ie: rotate screen in wrong way), dissamble it..
2.2 If you have let it on a heat, weat, etc.. place.. maybe the mainboard got a cut-circuit.
Saludos
I tryed a couple of popular WM6 roms (I forget whitch ones) and returned to the genuine Orange WM5 rom. So I doubt its a software fault.
As far was extreme conditions go the phone was well packaged when posted I will gove that to the seller SO unless the eposure happened before shipping I don't think thats to blame ether.
I think the wire in the swivle joint is failing and will continue to get worse as the joint is exercised.
Try to clear it up..
Hi there,
i made a lot experiments with the uni, so let me try to focus what's wrong:
First LVTato's Orange SPVm5000
...
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Click to expand...
Click to collapse
Sounds like the image could not be loaded completely.
The framebuffer is initialized correctly after cold boot, but afterwords booting into wince fails.
So maybe it's pure software issue (flash content is corupt -> image is broken).
Other possibility: Some region of your flash is damaged (more hardware related).
jahshappybus' Orange SPVm5000:
...
poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
Click to expand...
Click to collapse
Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!
So this is what i guess at least.
Regards,
scholbert
White screen
99 % of these white screen faults is a typical cable issue. And you don't have to twist your screen wrong way to have this problem, also.... just twist it too often First you have to see if the device is working, apart the screen.... call the number of your phone see if it is just screen related problem. Broken display cable will leave your device oprational, you just don't see the image.
I know it is "less painfull" for people to think it is a software problem.... (The "it would not happen to me" syndrome ) but sometimes things just brake, and moving parts are most risky...
The fact you don't see the damage is of no importance due to the size and nature of the damage. Don't expect to see broken wires in the cable. And even if you check the cable by you instrument, somethimes it will show you it's ok, but in some positions it will loose contact.
Try a different cable... that way you'll be sure.
Best regards, and all the luck!
"Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!"
I agree and luckily, finally paypal do as well.
It is being boxed up to a red faced seller as we speak.
A happy ending for me (speaking to soon?)
i hav the same problem as u "HELLCRUSHER" and i flashed also but was not able to cure
still hav this white screen ..
Found this link for some where selling the screen cable assmebly.
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=300254338133
Hope this is of use.
My Desire Z had a fall, and has developed two problems
1 - The hardware keypad has started to take hard-press and sometimes prints double characters on single press. I think the alignment is out or something... any other guess ?
2 - The touch screen sometimes stops working from an inch up from the bottom and continues to half an inch. Before and after that patch, the touch always works fine . Mostly, the whole touch screen works fine. But when the patch gets non-responsive, I have observed that by turning the screen off and on a couple of times makes it work again. I am not very sure what the problem is. Any clues ?
Thanks
I'm also experiencing a similar issue - for me it's usually an area that corresponds to the top row of the
on-screen keypad (for unlocking) or the top of the area for unlock patterns (portrait orientation).
Mine is a 2 year old DZ w. Cyanogenmod 7.1
No HW key problems & no droppage.
Liberal application of isopropyl alcohol and a microfiber cloth - especially around the edges of the screen
seem to help a little bit but not often enough to be better than random.
Switching the screen off and on occasionally helps but most often I get annoyed and use the HW keys to
unlock.
I have noticed that, after powering on the device, the SIM-lock keypad works just fine but the (different)
screen-unlock keypad fails. This leads me to believe it to be a software issue.
/b
I have had this experience on my G2
No fix for me but his my experience check out the url!
http://forum.xda-developers.com/showthread.php?p=31264095
Sent from my HTC Vision using xda premium
Thread moved to Q & A section.
So i am going for Digitizer replacement will post the result when the phone is back.
And what about the Keypad taking hardpresses ? what can be the issue there ?
so my desire z is in the shop for repairs. lets see what problem is diagnosed.
I have read in another thread in this forum that the hardware keyboard (need to press hard on some buttons) issue can happen when the phone falls.
Apparently, the flat cable that connects the keyboard to the rest of the phone gets loose and causes such trouble.
Since your phone is in for repair, I'm sure this will get sorted when U get it back.
ok so my phone got back from repairs, the guy couldnt fix the touch-screen rather made it worse. Now the touchscreen doesnt work at all. So i cant unlock the phone and cannot test the Keyboard problem. The guy said the touch problem is related to the ribbon cable and not the touchscreen itself.
Note 1: He says he tried replacing the touch panel altogether but it didnt work.
Note 2: I still think the ribbon is fine (call it intuition)
Note 3: I am giving my phone for repairs again, but this time to HTC service center which would probably cost me a lot more than third-party repairs but at least it will get fixed.
I will update when I my phone back from HTC service center.
Could you not unlock the phone by opening the keyboard ?
It does smell to be an issue with flat (ribbon) cable to me as well. As if there was some loose contact before (caused by you dropping it), and after the repair guy took the phone apart, he probably made even bigger mess by ruining the flat cable completely.
From my experience (and I've claimed warranty 3x for the broken digitizer (touch panel)), if it's broken, an area of the screen (or the whole screen) will be permanently dead. It would not come back to life every now and then.
btw, mine always started being unresponsive in the very middle of the screen, a bar of height around 1 cm (somewhat less than 1/2 inch). Each time they replaced the digitizer.
If it;s the flat cable, you shouldn't end up being charged too much - those thingies are very cheap (in China) and the labour will probably be the majority of the price. Fingers crossed.
So I got my phone back again... The HTC repair center was not located in my city so I went to another (better known) repair shop. The guy said, "your phone hasnt been opened at all from the touchscreen side, any *repair guy* who claims he has opened it and tried this and that but couldnt fix is simply lying. This said, he opened up my desire z replaced its Touch Panel and voilah! my desire z is sensing again in 15 mins
What's the status for the keypad and need to press it hard to work ?
nope... I had it cleaned using alcohol / thinner. now it works fine.
So, I updated to CM 7.2 last night but the touchscreen problems are still there.
Updated using CWM and deleted data & cache whilst doing so.
I really hate the prospect of getting a new phone as the current models available
in DK are all without physical keyboards
Hi everyone,
I've had my Desire Z for little over 2 years now and two months ago (was running CM7.2 at the time) I started getting a weird issue where my touchscreen would only be responsive when the keyboard was slid out (so the opposite problem of what quite a few other people have reported where the touchscreen becomes unresponsive when the keyboard is out). The status LED would also stay off whenever the keyboard was closed, and the keyboard backlight didn't come on anymore at all. Also, I had to make sure that the keyboard was slid out during boot, if the phone booted without the keyboard out the screen would not become responsive at all until after another reboot. My earpiece speaker stopped working around the same time so I was wondering whether it was just an issue with the flex cable becoming a bit loose, but the touchscreen would consistently start working again when I flipped the keyboard out, and also the physical scroll button on the top bit would always work, so I was still hoping it would be some weird software issue.
I then upgraded to Flinny's (amazing) Andromadus ROM (build 22, complete data+dalvik wipe) after which the keyboard backlight started working again, but the rest remained pretty much the same. Since then the touchscreen issues have been getting worse, so that I sometimes have to flip the keyboard in and out again a few times, or turn the screen on or off with the power button several times before it becomes responsive again, but then it tends to work fine until I lock the screen again, with no noticeable dead spots anywhere on the screen. I've had days where it worked all day without problems (except having to flip out the keyboard, that's been a constant for the past two months), and then today I haven't been able to get the screen to do anything at all even after dozens of reboots.
I've already bought a new digitizer and am all ready to put it in (I'll have to replace the broken earpiece anyway), but was wondering whether anyone has any thoughts on whether it could still be a software issue after all, or if anyone has experienced anything similar? The thing with having to flip the keyboard out to get not only the touchscreen but also the status LED to work is just so weird and makes me doubt that it's a pure broken digitizer or lose flex cable issue, so I'm wondering whether it would be better to first try reverting to a stock ROM before taking on the messy sticky glue stuff (I should be fine but still, never done it before)?
Many thanks!
From what you describe my best guess would be the main flex cable is what needs to be replaced. Flash a touch based recovery and see if you have the issue there as well, if so its very unlikely that its anything but a hardware fault
Sent from my Nexus 4 using Tapatalk 2
Thanks for the heads-up, I've been playing around a bit more with software and I do manage to get the screen working again occasionally, typically after the second boot into a newly flashed ROM or restoring a backup, and only until one or two reboots later when it becomes completely unresponsive again. I've tried CM 7.2.0 as well as Flinny's Andromadus 10, and it is only complete flashing that does the trick, cache wipe or factory reset alone does nothing. The two occasions where the touchscreen worked were still limited to when the keyboard was flipped out, and it also had to be flipped out during boot, otherwise nothing would work. I've learned to navigate my way around the phone by just using the hardware navigation button, but I'll have a close look at the flex cable when I take it apart to replace the earpiece speaker tonight...
Hello,
so I took my dear phone apart yesterday to replace the broken earpiece - everything went fine but after reassembly the replacement earpiece isn't working either, which leads me to think that all those little broken bits might actually be related to some contacts being a bit lose, all in the same region. Should've thought about that earlier really since the earpiece and the LED (only works when keyboard flipped out) are both in that top region that the digitiser data presumable also has to run through before passing through the flex cable.
In any case, I also took a picture of the flex cable which is slightly bent but doesn't seem straightforwardly damaged (see attachment, that thing on the right is *not* a rip). Think it's worth trying to replace it anyway?
What was truly bizarre is that after the first boot following reassembly the touchscreen worked quite consistently for the entire evening - I thought I might've fixed a lose contact by un- and replugging the digitiser cable, but then the screen went nonreactive again at some point. I wonder if the working screen was again actually related to some software reset caused by the battery being taken out for so long? In the meantime the actual screen and trackball are still working away perfectly. Bizarre.
Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)
obstacle3 said:
Just to let people know the solution to the mystery: the increasingly odd behaviour was actually caused by an initially small rip in the flex ribbon cable that got bigger and bigger - it's actually half-visible in the picture I uploaded above, only that the rip is where the cable comes out from underneath the case, and not where it's wrinkled!
Just in case it could be useful for anyone, here's the (top half of phone) components in the order in which they failed on me, which I guess corresponds to the order of the respective data lines in the ribbon cable (from the top of the phone towards the center):
environment brightness sensor (I thought that the sensor had been broken for almost a year, but as soon as I rebooted with the new flex cable I noticed how my phone stopped shining into my face at full brightness - if your brightness sensor gets stuck reporting the same (low) value this means your flex cable is on its way out!)
earpiece speaker
status led
touchscreen
screen (non-alignment with edge of screen, visual artefacts)
screen (fade to black/power interrupt)
Click to expand...
Click to collapse
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone
fireball0093 said:
I'll for sure keep that in mind. Mine is still going strong for the time being, but it's good to know some warning signs if I need to replace parts or if it's time to get a new phone
Click to expand...
Click to collapse
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]
obstacle3 said:
Replacement parts all the way, the repair was 15$ and it feels as good as new! Well, it could do with a new battery but that's just another 5..
Just realised that the proximity sensor should actually be added to the very top of the list - just noticed that faint red light when taking a phone call, don't remember seeing that in almost a year :]
Click to expand...
Click to collapse
That's not a bad cost at all. I know I'm going to have to replace my keyboard in probably 2 months or so (maybe sooner) because some buttons are starting to not work. Other than that fact my phone is currently still going strong for being going on a 3 and a half year old phone