what causes reboots - HTC Excalibur

just woundering i read lots about reboots and loops here what can cause that
the phone it self or the applications it has?

The SD card inside maybe ?

neggie said:
just woundering i read lots about reboots and loops here what can cause that
the phone it self or the applications it has?
Click to expand...
Click to collapse
or if you have fav 5 on your plan but dont have it on your phone homepage. remove the short cut to fav5 in \windows\startup

A Faulty memory card driver is the culprit of my reboot looping woes.

In the WM6 ROMS (at least the early ones that were causing horrible problems), it was caused by Windows Live Messenger. Basically, when you activate it, it causes notifications to be added to the notification queue. Those build up and eventually cause a reboot loop. If you use SKTools to clear the duplicates from the Notification Queue every 4-5 reboots, it should be fine.
Or you can remove the Windows Live Messenger service manually from the registry, which will disable it and fix the issue, but that's risky if you don't know what you're doing.

I would suggest to re-install and reflash the rom.

ok will try to reisntall wm6 531.4 from tmos site. Also i do have my faves and this usally happens with the default tmobileblue.xml homescreen

I tried all of the fix actions above and the only thing that I could do to stop the looping reboot was to change the name of the dll the card looked for thus disabling access to the card. I even dumped the WM6 ROM for the wing and the T-Mobile WM5 ROM and transferred the dlls over to my device and changed the registry entry to reference the new files. Nothing worked. The card didn't recognize the WM5 or Wing WM6 dll files.

neggie said:
ok will try to reisntall wm6 531.4 from tmos site. Also i do have my faves and this usally happens with the default tmobileblue.xml homescreen
Click to expand...
Click to collapse
Search for the t-mo 531.6 rom. They supposedly fixed a few things.

i found that rom 531.6 but its in a .rar file and the file is a .nbh or somthing how do i convert that any steps >>??

Related

"Not Enough Memory" troubleshooting thread

So, some of you have this error, some dont. So lets try and figure it out. Heres what we know.
The problem affects ALL Artemis WM6 ROMS.
Remember, the issue doesnt appear when just using it normally. Its only under certain circumstances. Heres how you re-create the problem.
Run Tomtom, this causes the error90% of the time.
Create a new word document and try to save anywhere.
Heres my setup and what ive tried to fix it.
Device: MDA Compact III
SD Card: 1gb
Ive tried font cache size, system cache, removing the memory card.
Please dont post "I dont get the error" if you havnt tried running tomtom or saving a word document.
Thanks
To add to the problem re-creation, I was trying to copy a directory with around 15 files in it from the internal memory to the storage card, the message just kept popping up for all the duration of the copy process, I stoppped clicking ok eventually. I looked at the free program mempry available then and it was pretty good at around 22mb.
Device: Orbit XDA
SD Card: 1gb
I too have noticed that looking at the free storage space seems to fix it for tomtom (but not word). There is something else wrong with Excel in that the "Save As" is in the wrong place, infact where it is isnt actually save as.
You're right, I haven't noticed this before with excel. I can't remember if it was like this before, was it? It won't be easy figuring this little memory issue out. I hope someone has a trick up their sleeves.
I have the WM6 emulator running on my pc and the excel thing isnt there. Comparing the registry settings on the emulator with my device. I would love to hear if anyone does actually have Word working without issue.
BREAKTHROUGH!
OK. I installed the original Orbit rom and... IT WORKS!!!! So the question is what did bepe and the guys do when they de-branded it? The orbit rom has an Ext-Rom with a load of branded stuff PLUS! some patches. I bet one of these patches fixes the issue!
These custom roms have NO Ext-Rom at all, hence the increased storage space. however in the process of removing the ext rom they have managed to cause these memory errors.
So guys, any chance of a rom close to the Orbit rom but with the English language and Ext rom left in tack?
Great work mate, it is the removal/merging of the extended rom that's causing the problem then. Maybe it's not even a patch in the extended rom, maybe it's the way the extended rom was merged that's causing it. This surely deserves more looking into.
Great breakthrough
Word FIX!
Thanks to pvdhelm for the tip on this one. Attached is a patch to fix the memory issue with word (and only word). To fix it for other apps you need to view the memory in the control panel and click on "Storage Card". The word fix is pernament but the other memory issue it only until you reset your phone.
Absolutely brilliant, so it looks like missing registry entries!! We need to find out what was in the original extended rom then to find out if we're missing anything else. Looks like only me and you here, you should post this fix in the main threads mate.
Cheers and well done.
I have a copy of the rom, tried isntalling it all but to no avail. It looks like on boot up the system thinks it has a different ammount of ram due to the ext rom being merged. By displaying the ammount of storage it realises it has a different ammount and fixes it. Until the next reboot. So if anyone knows what changes when you view the storage that may be fixing it I would love to know.
Or if somone can make a rom with the ext rom still in place.
EDIT: Heres one just for the MDA Compact III without WiFi users. It applys the Word memory errror fix but also fixes the Comm Manager issue and does so just for the MDA as it removes WiFi from the list.
Maybe this is a clue for you all. I have never had these errors, ands I use Tomtom daily and have tested word for you again with no fault.
The difference? Well I upgraded to WM6.0 the original way before USPL patch and flashed the OS only. I'm assuming you with problems used the ROM installer method. Am I right with my assumption? If so that should narrow down the culprit.
I used Bepes original WM6 WWE OS only upgrade, therefore the Ext ROM on my device is still the old T-Mobile WM5 one and was simply not allowed to run. So it can't be right to assume there is something missing from an EXT ROM patch.
It's most certainly the extended rom being merged then, there's nothing else to it.
gajet, can you give me the exact steps you took. I went from the T-Mobile rom to Black and blue then to the others. I uses USPL first though.
Can you give me a quick set of steps you took i.e Original T-Mobile rom, then ran USPL, then updated to Bepes.
Also, if you used bepe's can you also tell me which rom update util you used? as the one ive tried has errors at the end.
Thanks
dannyoneill said:
I have a copy of the rom, tried isntalling it all but to no avail. It looks like on boot up the system thinks it has a different ammount of ram due to the ext rom being merged. By displaying the ammount of storage it realises it has a different ammount and fixes it. Until the next reboot. So if anyone knows what changes when you view the storage that may be fixing it I would love to know.
Or if somone can make a rom with the ext rom still in place.
EDIT: Heres one just for the MDA Compact III without WiFi users. It applys the Word memory errror fix but also fixes the Comm Manager issue and does so just for the MDA as it removes WiFi from the list.
Click to expand...
Click to collapse
VERY interesting reading!
If you move this thread, please drop a link on here for us, thanks. The first one to crack this problem will be worshipped from afar I am sure!!
I think it could be an order of upgrade issue, heres the latest.
1. Downgraded to T-Mobile WM5 rom
2. Ran USPL
3. Upgraded to Bepe WM6 using the EXE version
The word issue is no longer there but the out of memory in Tomtom is. Also no ext rom.
It would be good to know from others and gajet what steps they took and which files they uses to do it. Especially as gajet still has his extended rom.
I've tried:
official t-mobile wm5 to german wm6 to bepe uspl &
official t-mobile wm5 to bepe uspl
Both times I have had the error with tomtom but no problems with word.
Both times temp fix (looking at storage) worked (sorry about font cache red herring - thought I was onto something there).
Just tied chi-tai extended battery plugin with the storage showing on the homepage (as a way to force system to get correct memory) but no joy.
I have htc touch com manager and phone skin but not the home plugin.
Cheers
Matt
I think Ive cracked it. Just doing some final testing but watch out for a new "How to" thread.
go Danny go.
Look forward to seeing it.
Will test and report back once you've posted.
Cheers
Matt
Sadly the original thread was edited to reflect the OS update was repackaged but eddie2k still goes on the reexplain the process in this thread.
eddie2k said:
then use winrar to unpack the (bepe) wm6 wwe rom in this page (written in red). flashed using bootloader method.
after u get german rom installed , run ARTE os flash utility from xda ftp (log in properly) link don't work if not logon properly..
ftp://ftp.xda-developers.com/Uploads/Artemis/arte.zip unpack
copy os.nb from first folder (bepe) wwe rom to arte folder and rename os.nb to windows.nb then run UpgradeRom.bat
hard reset, soft reset done.
Click to expand...
Click to collapse
Now I didn't bother installing the german O2 release as my MDACIII was CID locked, so I just used ARTE package with Bepes WM6 .nb renamed and flashed the OS only, then after hard resetting, at the point of about to load EXT ROM soft reset.
This thread was also the guide although you could skip the process of extracting the .os from a ROM package as Bepe originally provided us with the raw windows.nb file.
Thanks gajet, Ive just posted the steps. Your post was deffinatly the key. Once I saw you still had your ext rom I knew we could do it.
Answer is here
http://forum.xda-developers.com/showthread.php?t=313486

P3300 keeps rebooting (endless)

The other day my P3300 was somewhat slow and I decided to give it a soft reboot. Ever since it keeps on rebooting. It reaches the phase where you may enter your pincode but when it wants to load the user interface it reboots again.
Sometimes I have luck and after 5 loops or so it finally gets into full WM5.
If I remove the SD card the problem dissappears. So I expect it's the card (which never corrupt(ed/s) on me).
Another option would be it has run out of main memory. I'm a little short on that one. Would it reboot if memory was too low?
I think a hard reset or format of the SD card would solve it but that is the easy way. I want to know the reason so it won't happen again.
HTC P3300 T-mobile Compact III
2GB Sandisk microSD
WM5 and updates original as a danish virgin
I installed the Artemis SD patch
I had this a few times and the only way around it was a hard reset followed by a recovery of the phone from SPB backup.
It always seemed to follow me installing software, but never the same application so I thought it had corrupted something in the startup. You can try booting without the card installed and it should be OK, then you may be able to work out what app ./ reg entry is causing it.
HTH
I rebooted without card and it worked
i put the sd card in my cardreader and defaced some .exe's in my autorun folder (the 2527 folder). Than it worked again. Until... a few days ago it started all over again.
did the same procedure but there was no .exe anymore in the autorun folder.
I dont want to do hard reset. Do you guys have any clue if i can see in the register what it tries to run?
it's defenitely one program doing this. It boots straight into WM5 and is responsive but after let's say 3 seconds BOOM there it reboots again.
Mine did the same, deleted a few folders from the storage card Program Files\ folder, think from memory the progs causing mine to reboot were CE Converter Pro, Pocket Weather & E Wallet Pro, but as already mentioned it can be any number of different programs, I didn't delete any reg entries, just the actual folders on the memory card, it seems to be a common problem I a very serious bug as far as I'm concerned, definitely one that needs addressing.

I applied the WM6 ROM and lost a few functions

I got a warranty replacement for my 8525 yesterday and immediately applied WM6 from HTC's website. Before using the phone at all after applying WM6, I loaded all of my old apps and software onto it and then restored a backup from my old phone. The backup consisted of only Email and the Personal Database and nothing else - no program files, nothing at all from Windows, and no Registry. I restored using Sprite backup and the "ROM" setting and did not select "Restore Databases".
So after doing all that I started playing around with the phone and noticed a few things missing: the Recognize function of Notes (that converts handwriting into typed text) and MMS. Neither of them exist in any of the menus. When I try to send myself MMS from my computer nothing happens. When I go into Contacts and try to send MMS nothing happens. There is no MMS Folder.
Do these functions no longer exist in WM6? Should I use a different setting and restore again? Am I missing an exe or a dll or something? What are the names of the exe's for these items anyway?
Oh, and none of my email is showing (ironic to me since that was one of the few things I selected to be restored) but I am not too concerned about that.
Thanks.
If I want to start from scratch, how should I go about it? Should I do a hard-reset? Or can I reapply WM6? If I hard-reset, does it go all the way back the way I got the phone out of the box (with WM5)? Or would it only go all the way back to WM6?
Thanks.
MMS I believe you should set up again (use, say, "Network Wizard" for that).
And as long as you have the backup, do a hard-reset and check before restoring it.
So your backup was from WM5?
If thats the case then it probably wont work correctly. Espicially SPB backup.
When I first upgraded I had that problem, the underlying data structure had changed.
I ended up going back to WM5, downloading PIMBackup from this site, then reinstalling WM6 and getting my contacts back through that. That worked for me.
But as far as Sprite Backup I cant be sure.
To save messing around, it might be easier to your network wm6 upgrade instead of the HTC one. That way MMS should already be set up with the correct settings..
I would like to push this thread up, because I also want to know what happened to the Recognize function of Notes (that converts handwriting into typed text). A friend of mine has this function in his german mda III (wm5) but i am missing this on my german htc touch (wm6).
Is it possible to activate this function with a registry tweak or am I missing an *.exe or *.dll file ?
Is it possible to activate this function with a registry tweak or am I missing an *.exe or *.dll file ?
Click to expand...
Click to collapse
Download "transcriber.cab" or variant. It was removed I suppose for extra space or some such..... That'll fix you up. Cheers...
ultramag69 said:
Download "transcriber.cab" or variant. It was removed I suppose for extra space or some such..... That'll fix you up. Cheers...
Click to expand...
Click to collapse
thats not what I meant. Transcriber is built in and works great.
What I mean is the recognize function. You handwrite a note and save it.
Later you can open that note, go into option, klick on recognize and voila, the text is switched to typed text.
As I said my friend has this option in his older pda, I not.
What can I do to get this function again ?

PocketIE doesn't connect

Hi,
I'm experiencing problems with PocketIE.
Simply it doesn't not load pages: as soon as I tap Go or I give Enter, it says "Connecting..." in the bottom bar, then 0 KB, then nothing again, and does not load anything!
It simply stays idle on the default home page!
Every other application is able to use my internet connection.
Any suggestions
Ciao, ErMeglio
Looks like you have a connection issue: problem is not PocketIE, but your PDA don't connect to internet.
Just to be sure, try istalling other browsers: OperaMini, etc. I bet, other browsers will not connect, too.
Try to check internet connection
ErMeglio said:
Hi,
I'm experiencing problems with PocketIE.
Simply it doesn't not load pages: as soon as I tap Go or I give Enter, it says "Connecting..." in the bottom bar, then 0 KB, then nothing again, and does not load anything!
It simply stays idle on the default home page!
Every other application is able to use my internet connection.
Any suggestions
Click to expand...
Click to collapse
what your rom version?
ErMeglio said:
Hi,
I'm experiencing problems with PocketIE.
Simply it doesn't not load pages: as soon as I tap Go or I give Enter, it says "Connecting..." in the bottom bar, then 0 KB, then nothing again, and does not load anything!
It simply stays idle on the default home page!
Every other application is able to use my internet connection.
Any suggestions
Click to expand...
Click to collapse
This happened to me when i imported my config XML using advanced config.. the only way to fix it is to hard reset i think.
I discovered this because I wanted to install signed OperaMini in my own language as I always did: downloading from IE by Mobile. That's the only way to get it signed, since suggestions I found on other threads didn't work(MANIFEST modify).
The fact is this situation is after an HR and Internet works perfectly: WLM is listening "as items arrive" and so my Exchange email set in Active Sync.
BUT, this is also after me messing with SDConfig.txt...I've set all my usual apps and some xml and this:
veyka said:
This happened to me when i imported my config XML using advanced config.. the only way to fix it is to hard reset i think.
Click to expand...
Click to collapse
actually makes sense.Infact one of the XML I make SDConfig.txt import is the one exported from AdvanedConfig, just after my personalizations. I don't remember if I did import it again by the app another time after HR, but I don't think so. Did you try importing it differently(SDConfig, other apps)? I'd like to understand if it's the xml itself, or the importing from the AdvConf app.
I've just noticed that the index file of IE cache (on sd according to my xml) is somehow "locked": I can't delete it. It could be IE can't write there too.
I'm doing a complete loong scan disk of my Micro by Windows Vista (even if I never had a problem, it always complains about corruption, so let's try and see what Mr. Bill can do )...then I'll delete cache from pc and try again...
I've much to learn to get my SDConfig work in all its parts
@abusalza
Yes, I'm using PDACornerPro.V22 but posted separately because this issue was not there at first, so it's -99%- sure it isn't your rom's fault, thanks for interesting
As soon as I get everything working through SDConfig, I'll go for final v23, I see you're uploading
[UPDATE]
Ok, just did the scandisk and it found 450MB of damaged files! I really don't know where and how, but I deleted the so-big FOUND.000 directory it made and didn't really understand where all that stuff came from.I deleted any file into IE's cache dirs too but no luck with IE, same matter.
Will flash V23, make SDAutoRun do its duties and see...
If it's confirmed to be an AdvConf matter, why don't we discuss it with Schap?
Well, just to let you or someone who comes here later know how this story finished, I found which was the matter!
With AdvancedConfig I changed the Application Data directory and moved it to storage card.
Seems IE didn't like that tweak: I simply changed it to \Application Data again and woilĂ , IE started working
Thanks for pointing me to the solution
Ihave Same Problem But When I Using Rom Wm5 With Original Cingular Ie Work Fine But When I Upgrade To Wm6 Or At&t, That Happen Again, I Try Install Opera It's Work Fine

Bluetooth not working

Hi, my bluetooth does not seem to work on the device. If I reset it i get the error message on start up saying 'BTTRAYCE' is not a vlaid Pocket PC application. Is my unit faulty. I have thought about doing a hard reset on the device but wanted to check with you guys if there is a simple fix, the unit needs replacing? or if the hard reset would work. If I was to do the hard reset what can I use to backup all my contacts with there facebook links etc and will the facebook links still exist?
Bladesharp said:
Hi, my bluetooth does not seem to work on the device. If I reset it i get the error message on start up saying 'BTTRAYCE' is not a vlaid Pocket PC application. Is my unit faulty. I have thought about doing a hard reset on the device but wanted to check with you guys if there is a simple fix, the unit needs replacing? or if the hard reset would work. If I was to do the hard reset what can I use to backup all my contacts with there facebook links etc and will the facebook links still exist?
Click to expand...
Click to collapse
You can use a program called Sprite Backup, although its not free. That will backup a lot of things, but to be honest, its probably best to start from scratch as it backs up all registry changes too, which could be the problem for you.
My bluetooth works fine, what part are you having trouble with?
Bluetooth Issues
I am having the same problem.
I have narrowed it down to tomtom installation (no bluetooth issues until tomtom is installed)
I have tried with TT7 910 9185 as well as TT7 445 and after the reboot the same error occurs.
I have also tried installing it on the memory card, and hard resetting it, however, the TomTom doesn't appear to talk to any Satellites.
I installed Tomtom 7.910.9185 and it says "Unable to start. Not enough memory" or similar. I installed it from cab on my 8GB Storage Card in the same way that worked perfectly on my Raphael.
The point of telling you that is my bluetooth is still working perfectly.
As for you Bladesharp, surely if you Activesync all the relevant links and details will remain with your contacts? I'd say a hard reset will determine if it's a hardware issue.
rb14 said:
I installed Tomtom 7.910.9185 and it says "Unable to start. Not enough memory" or similar. I installed it from cab on my 8GB Storage Card in the same way that worked perfectly on my Raphael.
The point of telling you that is my bluetooth is still working perfectly.
As for you Bladesharp, surely if you Activesync all the relevant links and details will remain with your contacts? I'd say a hard reset will determine if it's a hardware issue.
Click to expand...
Click to collapse
I'm on 7.915 for TomTom and don't have the issue.
Links to Facebook won't transfer with Active Sync, they are stored somewhere seperately on the phone and are not part of the Contacts program in pOutlook.exe, they are part of Manila which is not transferable. Not sure where it is stored, have been looking now for about 2 months
I came across something similar to this last week after installing TomTom from a CAB, and found this post on a related issue...
http://www.noeman.org/gsm/trash-section/65951-tomtom-7-bluetooth-problems-sorted.html
I deleted the two bluetooth files (BtSdKCE30.dll & BtCoreIF.dll) from the TomTom CAB as described, did a hard reset and reinstalled, and haven't had the problem since. Could be the same issue?
Could someone who has not installed TomTom please post the dates of their BtCoreIf.dll & BtSdkCE30.dll? Mine are both 04/24/08 20:10.
Does anyone know if it is possible to revert to the ROM version of these files WITHOUT doing a hard reset?
If some kind person was able to provide me with the ROM version, can I just overwrite the ones in RAM?
R
These came from my device's \Windows directory, and are dated 14th May. I think they are unaffected by this problem, certainly I don't get the boot delay or BTTray boot crash that seem to be the possible symptoms of this. (Use caution, of course; backup what you can before tinkering in case of disaster.)
Sounds the same as my thread
http://forum.xda-developers.com/showthread.php?t=522373
someone already tried the above files? will it correct the problem?
Thanks for the files.
I am happy to confirm that installing the two DLLs gets BTTrayCE.exe working again.
I just renamed the 04/24/08 versions to .was and use Total Commander to copy the files from my storage card to \Windows and rebooted the phone... ActiveSync wouldn't let me copy them directly from my PC as it said there was already a 05/14/09 version there and it was read-only!
As it rebooted, it complained that BtCoreIf.dll was from an unknown supplier but I just OK'd that and everything is fine. Bluetooth & TTN working.
R.
PS Didn't need to copy BTTrayCE.exe as this had not been overwritted.
Ah, thanks for letting me know. I wasn't sure if the exe was also needed, I only included it since one of the symptoms I was getting was that this wasn't a valid executable; but I guess that was just caused by the corruption of the dll's.
I don't think the DLLs are corrupted, just an earlier version.
Just like the bad old days of Windows 3.1 where installing one package would break others due the installing of different versions common DLLs. Gosh, I feel old!
R.
dicko99 said:
I don't think the DLLs are corrupted, just an earlier version.
Click to expand...
Click to collapse
Ah yes; that makes more sense! I still had a boot delay even with the files from the most recent TomTom version I could find.
Hi there,
i had the same Problem with TT. In my case I also copyed the BTTrayCE.exe. Now I dont get any error anymore but the Bluetooth can still not be started. Can somebody please upload the Original BTTrayCE.exe. Thank you
I did a reset of my Swisscom German Device. Copyed the 3 BT Files and installed the TT7 v7.910.9185 again. After restart of my Device the same BT Error. I replayced the 3 Files with my Original ones and restarted again. New Error comes up "Bluetooth Stack can not be started"
zizzo
Thanks guys a lot. Rewriting those two files solve the problem. Bluetooth works now.
ianjd said:
These came from my device's \Windows directory, and are dated 14th May. I think they are unaffected by this problem, certainly I don't get the boot delay or BTTray boot crash that seem to be the possible symptoms of this. (Use caution, of course; backup what you can before tinkering in case of disaster.)
Click to expand...
Click to collapse
Thanking you very much kind sir. I unzipped these files directly to my storage card in USB mode and just double clicked the exe file and it fixed my bluetooth up for me. (good job as I am a technical biff when things get registry level)
EDIT sorry I thought it did but it didn't just fix it by double clicking the exe. I've hard reset now as I don't really know what I am doing
As said in the thread here:
http://forum.xda-developers.com/showthread.php?t=522373&page=4
There is no need to replace the two files.
Just delete them and soft reset. They will be replaced with the two right ones.
Bluetooth problem with TomTom resolved!
matrixis2day said:
I replayced the 3 Files with my Original ones and restarted again. New Error comes up "Bluetooth Stack can not be started"
Click to expand...
Click to collapse
I had the same and here's what I just discovered and what worked:
I removed the files and expected them to be replaced upon restart. When I checked I noticed a file in the \Windows directory named BtSdKCE50.dll - I had not noticed this before. I (re)moved this, rebooted again and now Bluetooth and FM Radio (!) are working, yay!
hth,
TA2
This fixed my problem. Couldnt delete the old files but copied the replacements over the top and that sorted it. My version of Tom Tom wont work stil but it is 7.5 I think.
I've had exactly the same problem I've tried overwriting the dll's with the files provided in this thread,
Now whilst I don't get the error message, when I try and enable bluetooth, I get "cannot start bluetooth stack" error
Any ideas peeps?

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