Develop Bugs

Blank Screen of Death [BSoD]

Hi all.
I have recently flashed my Herm to have the fantastic Black MAJIK rom. All went very well and I was pleased with the rom. I did have issues with the wireless not working and also with the blank screen detailed below.
When HTC released the update for WM6 for the TyTn, I decided to flash to that rom and give it a try. Again, works well, although I had to flash back to Radio 1.38 to get the Bluetooth to work properly with my Jabra headset. (I am on Orange in the UK - have not tried 1.43, as could not find it!)
The big problem is this :- randomly (could be 6 hours, could be ten minutes), the phone does not wake up from sleep. The lights are still flashing (I have not tried calling the phone - I will do that next time), but it will not wake up. No ActiveSync at all.
Soft reset is the only viable option.
Does anyone know a fix for this? (Yes, I have roamed through a number of forums and tried the link for 'DisableSyncSchedule', but that did not work.)
I have tried to re-flash the rom a few times, even soft-reset before the HTC stuff installs, stopped GPRS traffic and made sure that the IMAP does not connect. Whatever I do, the problem persists.
I have installed the following: HTC TyTn rom:
- SPB Diary
- SOTI Controller
- mfrazz CommManager
- WMG 3G Video Black Keypad
- GreenBatteryFix
- HTC X-Button
- Pimp my Black
I am loathed to revert to WM5, but if that is the only way foreward, then I might need to.
Any help would be superb!

One other thing
Sorry, meant to say that I am currently running with just the base HTC rom and nothing else installed. Let's see how that goes.

First, The radio should not have anything to do with bluetooth. This is the radio rom for cellular calls, not the BT radio.
BSoD question: Do you have a media card? Have you installed apps on the media card? There have been issues with the media card falling asleep. I had issues in the past installing applicaitons on the card. As make sure that you configure mail NOT to store messages on the media card.
Next....Uninstall all applicaiton that you have installed. Do you still have the problem? IF this fixes the problem, reinstall apps 1 at a time untill you figure out which is causing the problem.

I do have a memory card installed, but no apps are installed from it and the mail attachments are not stored on the card but in the memory. I have recently reset the mobile and have noting installed (not even ext rom) and have only set up mail, sync'd and configured for Orange.
Interesting about the radio having no affect, as it made the Jabra work - no other changes made. (I have re-flashed since then, but still using 1.38 radio rom.)

So I get this all the time, I don't have an SD card - so its not an SD card issue.
I've got 2 Tmobile MDA Vario II's and ever since upgrading from the stock Tmobile rom the phone will hang with a black screen but the message light will blink. If I put the phone in flight mode it never does it.
Its happened on the following roms:
XDA Mobile / Faria's rom
All the Black roms
LVSW
It didn't do it with Tmobile WM5 Rom. Tried various radio updates and it doesn't seem to make any difference. I know Jasjammin mentioned he had seen it but nothing further from him on this.
ITS DRIVING ME NUTS
Some other people must be seeing this also? Please help. When it happens no mails/sms or voice calls so its like the phone is switched off. I too am now looking at downgrading back to WM5
I'm wondering if it might be in the boot loader / rom flasher issue? But I sure I've not done anything others haven't done.
Regards,
Neil.

Bump - nobody else seeing this? Find it hard to believe?!

prophetuser said:
....The big problem is this :- randomly (could be 6 hours, could be ten minutes), the phone does not wake up from sleep. The lights are still flashing (I have not tried calling the phone - I will do that next time), but it will not wake up....
Hi prophetuser
I did notice this issue in the new HTC WM6 ROM (not the dopod one) which you have mentioned. But I flashed my ROM to Black Majik and its cool....I didnt notice this problem.
My device is imate JASJAM. I think the black majik ROM is better, but I noticed one more post in this thread mention all black ROM had the problem as I have not come across it yet.
Maybe the new Black Satin which jasjamming is cooking will not have it and probably you may have to try it, until a new HTC ROM update is leaked I suggest you to use black majik.
Click to expand...
Click to collapse

read my post
100% solution

SOD CAUSE
IN my whole 6 months having my hermes i had never had SOD until i flashed the official dopod rom with matt kitchen. when I traced the source that SOD had came from it was a bad extended rom flash i done. This cause the device to go sleep after the screen time out, and also if i put the phone in idle mode i had to soft reset everytime.
i flashed an original operator t-mobile rom with the extended rom and all my problems went away.
My device has never been quicker no more SOD and battery life is superb with the new radio 1.47 after one whole day with normal use with 3g internet I am still on 70% battery life.
Now I have the perfect device and i think hermes WM6 crave and addiction will be thinned out as there is not much you can do now with the hermes as to wait for PROTON or fully integrated touchflo working ROM.
p.s
TRY FLASHED A AN ORIGINAL OPERATOR ROM WITH THE EXTENDED ROM YOU CAN USE ROMKOCH TO EXTRACT THOSE TWO AND FLASHED YOUR ROM BEFORE FLASHING WM6 AND GUANRANTEE YOU WILL SEE AND FEEL A MUCH MORE RESPONSIVE HERMES. THATS MY 2 cents

duttythroy said:
....i had never had SOD until i flashed the official dopod rom with matt kitchen. ....
What is SOD? please mentione as I am new to the terminologies
Click to expand...
Click to collapse

SOD= Sleep Of Death

Definition of SOD
1. A piece of dirt and grass, usually found stuck to the bottom of shoes after running (Or walking) On a muddy field.
2. Short for "Sodomy", meaning anal sex, which comes from the Sodomites of Sodom. This term, usually used in a derogatory manner, can be used to say **** off, as in "Sod off" or it can be used as an adjective "That sodding bastard"
3. An idiot, a fool. Someone you dislike.
4. S(Screen/Sleep) O(of) D(death) - Blank screen nothing happens..
Examples
Man, all this sod was stuck on the bottom of my shoe, and even worse, it dried out and now it's hard as a rock!
Look at that sodding bastard over there, scoping out girls he doesn't even have a chance with when they're drunk!
F'ing sod spilt my drink, and i wasn't having any of that!
Arghh FFS !! Me blinkin phones crashed again, I soo hate you SOD's.

loool ripdool . nice definitions

duttythroy said:
IN my whole 6 months having my hermes i had never had SOD until i flashed the official dopod rom with matt kitchen. when I traced the source that SOD had came from it was a bad extended rom flash i done. This cause the device to go sleep after the screen time out, and also if i put the phone in idle mode i had to soft reset everytime.
i flashed an original operator t-mobile rom with the extended rom and all my problems went away.
My device has never been quicker no more SOD and battery life is superb with the new radio 1.47 after one whole day with normal use with 3g internet I am still on 70% battery life.
Now I have the perfect device and i think hermes WM6 crave and addiction will be thinned out as there is not much you can do now with the hermes as to wait for PROTON or fully integrated touchflo working ROM.
p.s
TRY FLASHED A AN ORIGINAL OPERATOR ROM WITH THE EXTENDED ROM YOU CAN USE ROMKOCH TO EXTRACT THOSE TWO AND FLASHED YOUR ROM BEFORE FLASHING WM6 AND GUANRANTEE YOU WILL SEE AND FEEL A MUCH MORE RESPONSIVE HERMES. THATS MY 2 cents
Click to expand...
Click to collapse
hi mate, is it possible for you or someone else to give more specific instructions to do this? I am running Sleuths rom which i am v happy with apart from SOD every now and again in the mornings when the phone has not been used for hours whilst i have been sleeping!
thanking you in advance.
yans.

Crashing problem on 8525 with ROM 3.35.255.1

I recently upgraded to "HTC_WM6_Official" 3.35.255.1 and radio 1.47. Everything works great but every couple hours I'll go to turn on the screen and it won't respond. The power light keeps flashing green like normal, it won't receive calls, and attaching it to USB produces "Failed to install drivers for unknown device" message.
The funny thing is it only crashes when I leave it for a few minutes and the screen turns off. It never crashes while I'm using it.
I haven't seen a thread regarding this issue yet. If someone could point me in the right direction I would appreciate it.

Yikes! sounds like SOD to me.

may have found an answer
I read a rumor that this problem was connected to using SPB Mobile Shell and the Now screen.
I've disabled it and I'll see if this issue crops up again.

The rom your are using has allready been reported for being little unstable. I used it myself and i also experienced the SOD (i was using mobileshell as well).
I moved to sleuth's rom and was very happy with it. Fast, reliable, and working with all the apps I had.
As I sent my hermes to the repair center, I had no time to test roms based on the official dopod, but I am pretty sure that those should also works fine.
We should expect soon some new rom from our great cook based on the official release!

Not available although phone is on with Touch 3.01

Hi,
last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?

Minipli said:
Hi,
last week I installed Artemis Touch 3.01 ROM. Sometimes my phone is not available although it is turned on and the signal strength is high. After sofreset phone is working again. Is there a solution for this problem?
Click to expand...
Click to collapse
Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....

I'm also had this problem after installing version 3.01. I normally happened twice a day.
Now I installed HTC original WM6 ROM, and the problem still happens(although not so often). I'm thinking the GSM chip is broken in some way...

hi,
I had installed O2 Premium 2.0 WM6 WWE ROM, 5.2.1921 SDHC Full for 3 weeks. It happened the same to me once a day. I had to do softreset as an only solution.
Now I am trying Touch 3.01 for 4 days and it did not happen. I wonder what makes this bug and if there is a solution to fix it.
If u know the solution or reason please let us know.

I think it's a problem with the new radio upgrade, I went back to 02.98.90 and everything's ok.

Tomate2 said:
Yes, install Touch 2.1 and everything is ok. Other solution is to use soft reset when it´s happen....
Click to expand...
Click to collapse
Does anyone also has this problem with Touch 2.1? If not I will try it because it also has Radio 02.98.90 ...

I had this problem with Touch 2.1 & Touch 3.0 (Radio is 02.98.90) I can't call or send SMS out (it say not available wait for 15 second) but can receive call and sms to me!
I tried newest Touch 3.01 (Radio 3.07.90) and the problem fixed, I did not see this problem 2 weeks ago!
Same bug but difference cases so I think this bug is not by Radio, so please try install another ROM
For me Radio 3.07.90 is fine!

By the way, you don't have to soft reset, just close and open the phone in Comm Manager

had same problem for the first time...
hello all
I have written the following in the main 3.01 thread:
I just want to address this point, I had a Qtek S200 (I am not sure but it may be the prophet) and I have experienced similar problems, this was also why I have sold it after 3 months... - what I am trying to say is that this may be either an HTC or WM related problem.
However, I have not experienced this with my artemis wich I have since september so far and I have used wm5, touch 2.01 full and now since release 3.01 full, but it is also rather hard to find that bug...
Click to expand...
Click to collapse
unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.
I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...
Thanks for your comments,
Geen

Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not anyone discovered a solution?

Anyone? It's happening at least one time per day

geenyous said:
hello all
I have written the following in the main 3.01 thread:
unfortunately, I have now also experienced the problem, I was not available. However, I was able to make a phonecall and receive a SMS from which I took notice of the problem.
I must say, I would not have much of problem to close and open the phone on comm man. or even soft reset, I would just like to prevent to do it too often. How do you guys find out that you are unavailable again? The reception does not seem a good indication as it was full when I was not available...
Thanks for your comments,
Geen
Click to expand...
Click to collapse
It sounds like you're talking about something else. I think the OP was saying that his signal shows full or good and when he tries to make a phone call, it says the phone is not ready or available. You said you're able to make calls and SMS, but with this situation, you cannot connect to use the phone at all except BT, Wifi, & GPS. I'm assuming you mean that people can't reach you when they call but your can still make phone calls. ? I've had that happen to me on other phones in the past. I always thought it was a network issue.

I too have this problem and I've had it on the Touch ROMs and the Premium 2.1 ROM that I'm currently using. I've used radio 02.98.90 & now using 3.07.90. I can't remember if I had the issue with 02.98.90 though. But it's the same as the OP. The signal shows full but you can't make a phone call or anything. If you go to the Comm Mgr and try to turn the radio off and then on, it will not turn the radio off. The signal still shows full but no connectivity. This usually happens to me if I go a few days to a week without soft resetting. I reset my device maybe once every 2 days to avoid the problem.
So I'm not sure if it's a radio problem, ROM problem, or hardware problem. It doesn't happen that often so I just live with it but I'd love to learn what the source of the problem is and get a fix (or work around) for it. I was just thinking yesterday that maybe I need to go back to radio 02.98.90 but from the posts, it seems that it is happening on this radio too.

What happen to me is that the pda works normal the signal strenght too but when i press the green key to acess the phone or go to lost call or so nothing happen. And when the phone rings when in this state it only lights the keypad light but wont ring or show anything on the sreen and wont register a lost call or any SMS..

Imaginati0n said:
Im having this problem too since i intalled WM& first the HTC official rom, and now with touch 3.01..first i thought it was some app but the problem still exists and the annoying part is that i dont know when the phone app freezes and i dont receive sms or phone call alert. I always have to check to see if i have phone or not anyone discovered a solution?
Click to expand...
Click to collapse
I have Vanilla 1.0 and I had that problem two times a week. It was caused by enAlarmPPC -alarmclock program, which freezed TomTom Navigator when loading it and caused that problem too. When I took enAlarmPPC away, it has done it only once during 30 days.
The problem was annoying, because I thought all things are fine, and I did not know, that I cannot make a phone call or to receive it or to send and receive sms.

The only program i have for alarm e spb time now but i will try to remove it to see if it works. Thanks.

Just got this issue today directly after connecting to wifi and updating weather. Phone was working fine - no resets or malfunctions for 5 days! The only thing I've done today that I haven't done in the past 5 days was connect to wifi. I just noticed my signal was full at work and I know it's usually about 4 bars. So I tried to make a phone call and got the following message:
"Cannot complete the call. The signal may be unavailable or the phone number may not be valid. Verify the number or try again later."
And when I try to connect to GPRS, I get this message:
"Cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings. If the problem continues, reset your mobile device according to your manufacture's documentation and try again."
This is all while the signal strength is full and the green light is flashing. I just doen't know Maybe it has something to do with the Comm manager. I haven't used the Comm Mgr in 5 days either, so could be issues with it since it seems to be ineffective at turning the phone on or off in this condition. Hopes someone can figure this out.

same problem
I had touch 2 installed and it worked fine for months. but last 2 weeks the phone freezes and I can't do anything and have to soft reset.
Now I installed Touch 3.0 and again the same problem. once or twice a day when I press a button, the screen stays black doesn't respond at all. sometimes I start a app (random) and it just freezes and I have to sof reset.
remember i worked months with Touch 2 and never had the problem!

Already tried to take spb time but still freeze the phone app with no warning and random..only one time after two day but i miss a lot os sms or important calls since i have to chech everytime if its stuck or not

HTC diamond self rebooting

Hello everybody,
I've been reading the forum since I bought my Diamond last September and the information found here were very useful in order to change to Hard-SPL and installing new ROMs.
I decided to open this thread as I'm experiencing something strange that I was not able to find using the "search" option on the forum.
I have a HTC Diamond with Hard-SPL 1.93 OliNex unsigned, and I'm experiencing the same problem with the SwiftBL 6.5 12Mb ROM and with the Panosha 2.2 Full 12Mb ROM (currently installed). The problem is the randomly rebooting of my HTC. It is happening mainly while changing from icon to icon inside Manila: if I'm switching from "Home" to "People" or to "Photos and Vides", sometimes the display gets dimmed and the HTC reboots itself. It does not happen always, most of the time when I leave the HTC alone for a couple of hours and then I use it. Sometimes it reboots even if it is in standby, like last night: at exactly 12:00 it rebooted itself without any interaction from my side. Sometimes I switch it on from standby (getting out the stylus), then I click on the battery icon, and bummer, the display gets dim and it reboots. When I had the SwiftBL 6.5, I reflashed the radio (I have always used 1.00.25.05), but didn't help too much. The frequency of this rebooting is about once every 2-3 days, mainly while using Manila, but it's getting annoying because when it does it alone, the phone can't get any calls because it is waiting for the PIN to be entered.
Anybody is experiencing the same problem? Any suggestions on how to fix it?
Thank you for your answers, and great job to all of you for this wonderful forum.
Nick

maybe it's because of pp set to 0mb... had that prob,too with a rom some weeks ago...
so try one with 16mb (my suggestion)
Regards

SOD Fix

Finally the SOD issue is fixed.
My 4 trials:
1. with no facebook auto update active, TP2 gets no SOD
2. with facebook auto update active, TP2 gets loads of SOD every day
3. download people application update from HTC and trial with no facebook update - no SOD's at all
4. switch on facebook update - since people application update installed - no SOD's at all!!!! and this has been running for quite a few weeks
NOT a single SOD at all. Fixed. Looks like SOD was related to memory issue consumption with facebook. Try it out.
Apart from a few speaker issues with Sense 2.5, my TP2 is pretty good for a slow phone compared to todays standard!

Too bad I don't use the facebook update.
I'm using the standard WM6.5 WWE Rom from HTC.
That has no update feature for facebook, but does have the SOD problems... a lot

Strange, only ever had sods with sense 2.5. And now they are completely gone. Memory usage is normal with the occasional crashes that comes with the underpowered tp2 but no black screen of deaths

I've never used facebooke, I disabled it in settings and still get SODs. In fact, much less after systemboard replacement...

Tried it all and still having the issue.
The problem for my device seems to be backlight related. I have noticed that I can not adjust the backlight settings at all...It always seems to be at 100 % no matter what I do. Tried Lumos and other backlight adjustment apps to no available solution. Tried even downgrading from wm6.5 go 6.1 stock rom and nadda. I wish there was a sound fix for everyone posted somewhere!! Any help would be greatly appreciated. When I boot into android...the sleep button will turn the screen on and off fine so the hardware button is working but I also notice in Android that the backlight is still lit even with the screen off. Backlight sensor works as when I answer a call it turns off but this dam SOD will never allow it to come back on unless a reset is done.
Telus CDMA TP2 with Sharkie Rom wm6.5 running.... Android Froyo 2.2 build as my work around but battery drains like crazy because the backlight never turns off! PLS HELP!
Thank you in advance, Kind Regards,

orangestrawberry said:
Finally the SOD issue is fixed.
My 4 trials:
1. with no facebook auto update active, TP2 gets no SOD
2. with facebook auto update active, TP2 gets loads of SOD every day
3. download people application update from HTC and trial with no facebook update - no SOD's at all
4. switch on facebook update - since people application update installed - no SOD's at all!!!! and this has been running for quite a few weeks
NOT a single SOD at all. Fixed. Looks like SOD was related to memory issue consumption with facebook. Try it out.
Apart from a few speaker issues with Sense 2.5, my TP2 is pretty good for a slow phone compared to todays standard!
Click to expand...
Click to collapse
Hi.
Which ROM are u using?
I have the same problem and i'm 100% sure too that it's the facebook update. When is turned off don't get any SOD. But if i try to update manually and the phone goes to standby it won't wake up.
Today i installed the people application update but no luck. Its getting SOD's every time i try to update. Dammmm
It's this www[.]htc[.]com/pt/SupportDownload.aspx?p_id=250&cat=0&dl_id=1061 the update that you say, wright?
I'm using the ROM 2.07.410.1 (80303) PTG.
Can we see anywuere in the phone that the update is installed?
Thanks
Nuno Viegas

Get SOD's without Facebook installed!
I am using ROM 2.07.401.1 with Manila version 2.5.20121225.0 (the standard WinMo 6.5 WWE ROM and get a lot of SOD's (about 3 per week) . And I don't even have this Facebook update installed, since I don't have a Facebook account.
If anyone has a solution I would be extremely glad!
HTC is no help....