Develop Bugs

Universal (JasJar) is now brick after radio update attempt

Ouch!!!!!
I tried the radio update, during which I got a communication error.
Now I have a brick!
The blue i-mate screen comes up. the rom info is displayed (radio still says 1.03.00) and there it is stuck.
Now what? Hard reset? (how do you hard reset from that point?)
Bootloader? How is that done?
Please help. I am off to go under my blanket to cry.

Just retry the radio update again and again, put it in bootloader

How do I get bootloader? I tried the camera+power+reset combination but it still does the same thing, no bootloader menu.
Or do I have to have the bootloader files in the storage card first?
Can I also get help on how to extract the files. I don't know where the installer is putting the binaries, and at this point I would very much prefer not guessing what files to put where.

bootloader
try this
light + power + reset

Re: bootloader
dherrero said:
try this
light + power + reset
Click to expand...
Click to collapse
That did something. Now I have a white screen (no light) that says "Serial" on top and "v 0. 60" at the bottom.
I have the following files in the sd:
EnterBL.exe
GetServiceData.exe
radio_.nbf
RUU.conf
RUU.dll
UI.dll
But it is not doing anything.

yes, now it's in bootloader. Now connect the jasjar to your pc and execute the upgrade. If it doesnt work kill the activesync processes (WCESMgr.exe and wcescomm.exe) and repeat the upgrade

OK! That seemed to work, but it still gets stuck at the bootup screen (except now it shows the new radio version).
The update program asks for a hard reset, but others in another thread mentioned they did not need a hard reset after this update.
Is there something else I can try before trying a hard reset?
I just spent a week to set the damned thing to the way I like, and don't want to do all that again.

I didnt hard reset. try resetting 2 or 3 times. If it doesnt work then hard reset

I took out the battery. Will wait a bit and try resetting a few times.
How long does it take for yours to show some activity after the rom versions are displayed?
It does take longer for this device to bootup, but I wonder if the new rom made a difference there.

Usually the blue boot screen disappears in 30 seconds. But when i installed pocket plus many times it keeped freezed and a had to reset 3 o 4 times.
Is your case?

dherrero said:
Usually the blue boot screen disappears in 30 seconds. But when i installed pocket plus many times it keeped freezed and a had to reset 3 o 4 times.
Click to expand...
Click to collapse
Hmm. I don't have pocket plus, but I have the spb gprs monitor (or whatever it is called) at the startup. Maybe that's causing a problem with the new radio.
I will reset 3 - 4 more times and then do a hard reset.
If it does not come back from hard reset, the bawling you hear all the way out there is me.

he he . I ve spb gprs monitor too and it works fine.
good luck :wink:
When perform soft reset, wait 1 or 2 minutes before doing other soft reset

OK, now it is time to cry.
It is not coming back from hard reset either.
It is officially a brick. Any more ideas? Please?

thy to make the update again. Perhaps this revives it

if a radio update is available, maybe a rom update is around the corner.
Or just a recovery standard rom

Does exits an official rom to reinstall jasjar rom?

I am doing the radio update again to see if that helps.
I will probably need to contact imate support for a recovery rom image I suppose. I suppose I should tell them what I was doing.
But this update was from imate, right, so I didn't do anything "wrong".
If someone has a rom, please let me know.

So, I am getting the runaround.
iMate says they don't have the rom to send me and I should send the device to the service center. The service center says they don't work on JasJars there.
So I am stuck with a paperweight?

Try Hard reset....
Just try to Hard reset .. most probably one of your already installed S/W causes the machine to hangup.... once you clear after Hard reset it should boot up.. worse while before sending it back to imate and being blamed for loading un-official and not released update... Unfortunatly there no "shipped rom" yet. you best choice to recover the paper weight is to hard reset and perhaps load S/W again. ... I have been trying to dump the rom for days with no success .. once one of us can do it we are releaseed.
Good luck

Re: Try Hard reset....
Dubi said:
Just try to Hard reset .. Good luck
Click to expand...
Click to collapse
Already did the hard reset (many times) and nothing changed.
The problem started after the radio update, and the hard reset does not reset that update (I see the new version on startup).
Unless there is a harder reset I can do, I suppose I will have to wait for the rom.
makes a grown man cry...

MAJOR problem loading WM6

I was in the middle of upgrading my version of WM6 and i got unplugged and now it wont resume and the phone is stuck at the loading screen that says "HTC" mobile.htc.com
what the heck do i do? it wont budge.. it wont sync with active sync, it wont resume.. i'm flipping out.

did you try get your phone in the tri color bootloader screen and then running the Hard SPL program again?

god, I'm gonna admit, I have no idea what any of that stuff is. I know the tricolor screen, I dont know what an SPL is.. a friend of mine usually sends me the upgrades for my programs and i just follow his instructions, but as i was loading the new version it got unplugged and when i tried to follow the restore options it wouldnt restore the upgrade.. so I've learned the term is bricking.
Activesync won't reconnect the phone.. it tries, then doesnt recognize the device.. so even if i try to downgrade to 1.04, it wont work because it wont sync with the damn computer.. I hard reset, i soft reset, i got it to the tricolor screen, i tried all the stuff in the hermes upgrade problems thread, but i dont know wtf i'm doing. the file mtty.exe wont work.. it just freezes at whatever screen i happen to get it to, be it the tricolor or the HTC screen.
please, someone help me out.. I apologize in advance for not being as savvy as everyone else, but I need some advice here.

Go the tri colour screen
press both soft buttons (the ones that interact with the screen) and insert the stylus and reset.
from here you can make an hard reset. Whenever my phone hangs (or whatever) I use this way BUT i use the cancel button (X) and the phone simply restarts fine

Did u hard SPL your device?

Costanza said:
press both soft buttons (the ones that interact with the screen) and insert the stylus and reset.
from here you can make an hard reset. Whenever my phone hangs (or whatever) I use this way BUT i use the cancel button (X) and the phone simply restarts fine
Click to expand...
Click to collapse
I hard reset, I soft reset, it freezes either way. The only way the computer recognizes the phone is when I get the tricolor screen but active sync wont connect to FINISH loading the upgrade.

antonlim1999 said:
Did u hard SPL your device?
Click to expand...
Click to collapse
I cant because it wont connect to activesync to install anything else.. i cant dongrade, upgrade, nothing! i cant get to version 1.04 from the 1.06 im running because activesync wont recognize my phone.

I think antonlim1999 mean, did you hard-spl before you even upgrade to wm06 or not ?

sg10 said:
I think antonlim1999 mean, did you hard-spl before you even upgrade to wm06 or not ?
Click to expand...
Click to collapse
I already had wm6, i was just getting a better version that didnt have as many bugs.. I began loading it, it got to 45%, then the cat knocked the cable out and it got messed up.. I dont believe it was hard-spl beforehand.. im gonna go with no.

Could you try to SPL in the tri colour mode (as you have contact between the unit and the PC)?
Link below has all (almost) info
http://wiki.xda-developers.com/index.php?pagename=HTC_Hermes

A warning to those with an aversion to reading
This is a warning to those who don't really know what they're doing. Upgrading a ROM on a WinMo device is something that should only be done when you know what you're doing.
Hope your device can upgrade well, but please, take the time to actually read the wiki and forum before upgrading again, for your own wallets sake.

hiddenconcepts said:
I was in the middle of upgrading my version of WM6 and i got unplugged and now it wont resume and the phone is stuck at the loading screen that says "HTC" mobile.htc.com
what the heck do i do? it wont budge.. it wont sync with active sync, it wont resume.. i'm flipping out.
Click to expand...
Click to collapse
You are not even in the right forum, you'll get better help elsewhere.
Start reading here: http://forum.xda-developers.com/showthread.php?t=286755
Hard SPL thread: http://forum.xda-developers.com/showthread.php?t=296722

philjohn said:
This is a warning to those who don't really know what they're doing. Upgrading a ROM on a WinMo device is something that should only be done when you know what you're doing.
Hope your device can upgrade well, but please, take the time to actually read the wiki and forum before upgrading again, for your own wallets sake.
Click to expand...
Click to collapse
thanks, but I've upgraded before to other versions without a problem and I know that pulling the plug out is a bad idea.. the cat jumped up and ripped it out causing it to brick.

What all the smart arses on this site should be telling you is that you don't need activesync to run the upgrade - it will work just fine from the tri-colour screen.
First off, when you get your phone into the tri-colour screen, check the SPL version - if it isn't 2.10 olipro, the first thing you need to do is read the vanx guide's (link in my sig) and get hard SPL 2.10 olipro on there ASAP - this will prevent you from bricking your phone.
If it is already 2.10 olipro, then breathe a sigh of relief as everthing is OK - just put it into the tri-colour screen and run the upgrade again - it should start again with out a problem.
Cheers,
Smiffy.

(SOS) Did I just brick my phone? (SOLVED)

I installed Nataly Rom on my phone and since that time, my phone start to hard reset more and more often (3 times today)
Now I don't think that this has anything to do with the rom, but more with my phone.
Now, If I turn on my phone, I just get my red vodafone screen and nothing else happens.
I tried a hard reset, even with a complete format, wich now puts my phone completly bank, but still it won't pass my red vodafone screen.
Does anyone have suggestions of how to boot it up again?
please help

FuzzFuzz said:
I installed Nataly Rom on my phone and since that time, my phone start to hard reset more and more often (3 times today)
Now I don't think that this has anything to do with the rom, but more with my phone.
Now, If I turn on my phone, I just get my red vodafone screen and nothing else happens.
I tried a hard reset, even with a complete format, wich now puts my phone completly bank, but still it won't pass my red vodafone screen.
Does anyone have suggestions of how to boot it up again?
please help
Click to expand...
Click to collapse
try putting your phone into the bootloader screen and reflash with another rom.

I have a friend that had this problem with his phone. In his case there was a problem with the pagepool, installing a different rom as cobbs stated was the solution for him as well.

FuzzFuzz said:
I installed Nataly Rom on my phone and since that time, my phone start to hard reset more and more often (3 times today)
Now I don't think that this has anything to do with the rom, but more with my phone.
Now, If I turn on my phone, I just get my red vodafone screen and nothing else happens.
I tried a hard reset, even with a complete format, wich now puts my phone completly bank, but still it won't pass my red vodafone screen.
Does anyone have suggestions of how to boot it up again?
please help
Click to expand...
Click to collapse
some of us have had this problem already - my advice- use tbe search function 'cmd task 29' is the answer

Hi Gort
Thanks for the wonderfull advise.
I already thought my phone was a gonner, but now I can work with it again.
For all the people who experience a phone that keeps hard resetting more often and eventually cant boot at all, here's what to do.
Procedure:
1. bring the device to bootloader.
2. Launch ActiveSync on PC
3. Go to connection settings
4. Uncheck the Allow USB Connection
5. Now, run mtty1_1_.42_538 on PC.
6. If you have run mtty1_1_.42_538, just press the button USB
7. Type CMD
8. Type task 29 and let the program do his work a bit.
9. after that, flash with the rom of your choice
here is the link to mtty1_1_.42_538
http://forum.xda-developers.com/showthread.php?t=490182&page=4
Thanks for all the help guys, most appreciated
and hopefully this thread will help others now as well
edit: Link updated, should work fine now

problem flashing
hi fuzfuz thanks for the great advice ....the link for mtty1_1_.42_538 does not work ...can you let me know where to down load
thanks in advance

brightman said:
hi fuzfuz thanks for the great advice ....the link for mtty1_1_.42_538 does not work ...can you let me know where to down load
thanks in advance
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=3451487&postcount=41

*UPDATE* Help - Phone won't boot after attempting Sim Unlock

Hi Guys,
I am aware of how to upgrade a ROM, how to Use HardSPL and how modifying in general works, although I think I may have really broken the phone now.
I had OliNex 1.40 installed since forever. I have used several Roms in the past including EnergyROM, Ahen's Roms and I have currently been using Makeveral's BSB6.5O Rom, and it was working great.
The last time I tried to use the unlock, i tried to flash it with the 'Subrata' unlock package (the one with Step 1,2 and 3' folders. It didnt work both times I tried so I gave up. It said it was unable to write to the phone. I reflashed with BSB Rom and all was well.
Today, I found a seperate unlocker. It was a simple .exe file that opened up what appeared to be the 'CustomRUU' application. The screen initially went black and then the program said that it lost connectivity. I did read that it used Cmonex HardSPL but I did it anyway (I take responsability for this error) and from then on, the phone will not boot. No matter what combination of Hard reset button combinations I use, nothing happens. No vibration, no light around the centre button that I can see, nothing.
So is there anything, anything at all that I can do? Or have i totally F**ked it?
I have also done alot of searching both on here, PPCgeaks, all the forums.
Let me know, cheers guys.

I had a similar problem: Screen was black, no reaction from the phone. But i was able to connect it to my computer, it was not really detected, even though
i was able to flash a new Rom with a Custom RUU. Perhaps you could try that?

Try to change the rom . Pull out the stylus , Press the reset button and hold the VOLUME DOWN and the right down button . After connect to pc

The phone is in an Off state - I recharged the battery in it overnight - no white glowing ring around the centre button. No combination of buttons work - nothing happens and the device is off still.

OK, regardless of what has happened, Ive sent the phone to Victoria (Australia) to be repaired or replaced under warranty.
I just hope that it is so scrambled that they cant figure out that the device has been toyed with - will keep everyone updated!
btw - does anyone understand what technicians with more advanced tools would be able to determine (if anything)? Do they use special hardware to view the contents of the ROM or how does it all work?
thanks friends

Well..not exactly, but they have probably tools to examine the flash/memory/parts of the phone. interesting question

Update!
I sent the phone away to the Three mobile repair centre - the phone is back, fully repaired and Running BsB again.... just awesome.
it seem they replaced all the components of the phone except for the shell itself, I dont really know why they didnt just replace the phone? lol
EDIT: I forgot to mention that I told them the phone wouldn't boot after an overnight charge - thanks 3!

Sorry for bumping.
I have the same problem! I used the same program; 'DiamonCustomRUU.exe'
The screen became black. I can't open the bootmenu, soft- and hardreset doesn't work
It's a Dutch branded Vodafone TD.
I have to send it to Vodafone for repairing?

Help Please!!!

I have flashed my at&t tilt 2 with core cell evo v1.2 & it was working fine for awhile but now my screen is just black i can hear the phone make sounds and all but can't see the screen at all i really need help fixing this as this is the only phone i have any help or suggestions will be greatly appreciated thanks in advance.

i may be wrong but from what u have described... ur having a Sleep of Death (SOD) problem. have u tried takin out the battery or soft reseting the phone?
heres a link to a potential problem solver. Try to stay away from CHT lock and auto update apps!

sagarc88 said:
i may be wrong but from what u have described... ur having a Sleep of Death (SOD) problem. have u tried takin out the battery or soft reseting the phone?
Click to expand...
Click to collapse
yes i have done both and after the phone reboots i can hear sounds but i am still unable to see anything on the screen

Edit - I take that back, if it's still not working after a reboot

Have you tried entering the bootloader and re-flashing with the stock ROM?

If you can't see anything at all on the screen, no splash screens etc, even after soft-reset or entering the bootloader, then it sounds like you have a hardware problem (screen failure).

steviewevie said:
If you can't see anything at all on the screen, no splash screens etc, even after soft-reset or entering the bootloader, then it sounds like you have a hardware problem (screen failure).
Click to expand...
Click to collapse
i can't even tell if i can enter the bootloader screen because i can't see anything on the screen is there any way to tell if it's in the bootloader screen without being able to see the screen at all & if i do have a hardware problem (screen failure) how can i put stock spl & stock rom back on the phone to get it serviced

steviewevie said:
Edit - I take that back, if it's still not working after a reboot
Click to expand...
Click to collapse
if its still not working after a reboot then what? please help me i need a solution to fix this because if i can't even fix this how can i even send it in to get fixed i won't be able to because it has been flashed & has hardspl on it
"PLEASE HELP"

It's a tricky situation. So if you hold down Volume Down (and keep it held down) and press the reset button, then you still don't have anything come up on the screen ?
How about if you try a hard reset, does anything come up then ? You can hear the phone making sounds, so it seems like it's just the screen ?
Putting the charger in doesn't help, does it ?
You could try flashing a stock ROM from SD card and seeing what happens.
You might well have to send it back under warranty with HardSPL still on. In that case, if it was me, then if they tried to say the warranty was void just because of HardSPL I would argue very strongly against that and ask them to prove it - e.g. how can HardSPL stop your screen working ? I don't know what country you're in, but in the UK I think our consumer protection laws would have something to say about that.

steviewevie said:
It's a tricky situation. So if you hold down Volume Down (and keep it held down) and press the reset button, then you still don't have anything come up on the screen ?
How about if you try a hard reset, does anything come up then ? You can hear the phone making sounds, so it seems like it's just the screen ?
Putting the charger in doesn't help, does it ?
You could try flashing a stock ROM from SD card and seeing what happens.
You might well have to send it back under warranty with HardSPL still on. In that case, if it was me, then if they tried to say the warranty was void just because of HardSPL I would argue very strongly against that and ask them to prove it - e.g. how can HardSPL stop your screen working ? I don't know what country you're in, but in the UK I think our consumer protection laws would have something to say about that.
Click to expand...
Click to collapse
how can i flash anything if i can't see the screen?

Doo Doo said:
how can i flash anything if i can't see the scrren?
Click to expand...
Click to collapse
I've never flashed via SD, so I could be wrong on this. But I thought it was still possible. I see that the instructions (in the sticky on flashing ROMs) say to put it into the bootloader and "follow the on-screen instructions". I wonder if it's possible to just wait for a while and then press the appropriate key ? Though I don't know what the "appropriate key" is.
Perhaps someone who has flashed via SD can comment further, e.g. as to whether it's possible to do this without seeing the screen ?

steviewevie said:
I've never flashed via SD, so I could be wrong on this. But I thought it was still possible. I see that the instructions (in the sticky on flashing ROMs) say to put it into the bootloader and "follow the on-screen instructions". I wonder if it's possible to just wait for a while and then press the appropriate key ? Though I don't know what the "appropriate key" is.
Perhaps someone who has flashed via SD can comment further, e.g. as to whether it's possible to do this without seeing the screen ?
Click to expand...
Click to collapse
man i really need to fix this maybe you can ask around for me since i'm new here & really don't know anybody on this board

I know it's frustrating, I'd be kinda worried if I had an apparently-non-working screen too. But please be patient, and wait for more people to see your posting. The folks in the US will be coming online around this sort of time, so there will be more people looking in and hopefully someone can help further.

Flash without seeing the screen
Enter boot loader even if you can not see the screen. You can flash your phone to stock then enter boot loader again and hard spl. I had a similar situation and was able to complete the process and warranty repair with AT&T no problems, or you can pay to have it fixed at an outside shop. I was quoted 150 and refused to spend that muck so I flashed the phone without seeing the screen...

I saw your post over on Sergio's thread but decided to answer you here.
You do have a blown screen, no doubt there. How that happened is not really relevant.
My best advise is to connect your phone to your PC and wait for the activesync connection to come up. Once that happens you know you have a good connection and can flash. Run the RUU (or exe) for your stock ROM, the on screen (PC Screen) prompts will let you know if it can't proceed. Once the stock ROM is back on it, follow the same procedure and put the stock SPL back. Then send it off to get the screen replaced.
Hope that helps
Russ

Russ741 said:
I saw your post over on Sergio's thread but decided to answer you here.
You do have a blown screen, no doubt there. How that happened is not really relevant.
My best advise is to connect your phone to your PC and wait for the activesync connection to come up. Once that happens you know you have a good connection and can flash. Run the RUU (or exe) for your stock ROM, the on screen (PC Screen) prompts will let you know if it can't proceed. Once the stock ROM is back on it, follow the same procedure and put the stock SPL back. Then send it off to get the screen replaced.
Hope that helps
Russ
Click to expand...
Click to collapse
well when i plug my phone to the computer activesync is not popping up what can i do to get activesync to recognize my phone

can somebody please help me i need to reflash my phone but i am unable to see anything on my screen when i plug it up to my computer activesync is not working so what can i do please i really need help with this

Flashing witout screen
Step 1
Enter boot loader mode (* Remove the back cover from the phone.
* Hold the Volume Down button.
* Use the stylus to press the reset hole.
* Or if the device was powered off, press the power button whilst holding down the Volume Down button.)
and attach to computer. (wait 30 to 60 seconds)
Step 2
Check device manager for HTC mobile sync under mobile devices.(Active sync will not work in boot loader mode)
Step 3
Flash using Rhodium CustomRUU on your PC. (use original ROM from At&T.
Step 4 repeat for Radio
Step 5 Use Stock_SPL_Restore_087.zip from http://forum.xda-developers.com/showthread.php?t=550131 repeat the process with it.
This should work it did for me. Let me know if you run into problems.