Wireless Stereo issuette - HTC Excalibur

Guys, this has been ongoing since I first had WM6 and my Sony Bluetooth headphones. I have tried both HTC WM6 ROMs and have the same problem with both.
Every time I connect the phone and the headphones (with the stereo headset icon appearing in the top bar on the display) the music still insists on playing through the speaker rather than the headphones.
To solve this, I have to go into the Bluetooth settings for the headphones and turn off the wireless stereo checkbox; I then come all the way out of Bluetooth settings and then go back in and re-check the tick box. After that it works fine.
As a daily London rail commuter, my fellow commuters are less than impressed with a short burst 'The Mamas and the Papas' so early in the morning so please have sympathy on them and try and help me solve this
Many thanks.

fudger said:
Guys, this has been ongoing since I first had WM6 and my Sony Bluetooth headphones. I have tried both HTC WM6 ROMs and have the same problem with both.
Every time I connect the phone and the headphones (with the stereo headset icon appearing in the top bar on the display) the music still insists on playing through the speaker rather than the headphones.
To solve this, I have to go into the Bluetooth settings for the headphones and turn off the wireless stereo checkbox; I then come all the way out of Bluetooth settings and then go back in and re-check the tick box. After that it works fine.
As a daily London rail commuter, my fellow commuters are less than impressed with a short burst 'The Mamas and the Papas' so early in the morning so please have sympathy on them and try and help me solve this
Many thanks.
Click to expand...
Click to collapse
I bet that is fairly embarrassing! Which bluetooth headset do you have?
I own the Motorola S9 and have never experienced that problem.
Have you tried re-marrying the devices?

Try this: Hit on the play button of your bluetooth headset then start WMP.
For me, it works

blacriderv said:
Try this: Hit on the play button of your bluetooth headset then start WMP.
For me, it works
Click to expand...
Click to collapse
Well, I want to say bu***r me out load for that tip worked.
Thanks a lot

Im glad it works for you

Related

How to use a BT Stereo Headset with GSPlayer or any player

I tried to set up a set of BT Stereo Headphones in a shop the other day to test them. We couldn't get them to go so we could listen to mp3s. I use GSPlayer.
Has anybody done this successfully? How do you tell the Magician (WM5) to output the sounds to the bluetooth headset and not to the normal headphones audio output socket?
many thanks,
Zaine.
Cant remeber where i got and who to give props too. but here it is
just run the output all audio to bluetooth and the run the other to turn off
and the auto mode which i havent tested out yet
Bewdiful.
Bewdy mate.
Thanks very much, that seems to do the trick. It works with my normal headset now. I'll go back to the shop now and test those other headphones.
The auto toggle seems to work OK as well, btw.
Once again, thanks a million.
Good deal. I gotta try this out. Will this work w/ the Wizard?
It doesn't work with my Magician + BHCS BT Patch...
I've read plenty of threads about this. For Magician, A2DP is WMP only. Doesn't work with anything else.
Mind you, this is what everyone else has said. I have not tested this myself.
I can confirm that, in my experience.
Also: WMP is pretty rubbish about its A2DP support. For some reason it'll only stream mp3s within a certain bitrate, too low and it uses the device's speaker.
It won't do non-stnadard sample-rates either, and on most setups it seems to "burp" every few seconds.
Ik am succesfull with the standard WMP though. It plays all bitrates, and only rarely stutters... So when I use WMP, I am satisfied!
Works fine, just bad quality sound with Bluetooth.
Well, I tried again in the shop and everything worked fine on my Magician (a T Mobile MDA compact with WM5). However, the sound quality was pretty rubbish. The sales guy reckoned that was a function of Bluetooth.
So, not a winner there. But, I can now listen to my voice recordings and podcasts via my normal BT Headset, which is really handy.
Thanks again to the Frioman - a really useful couple of apps. The toggle is on my Today page now!
Works fine, just bad quality sound with Bluetooth.
Well, I tried again in the shop and everything worked fine on my Magician (a T Mobile MDA compact with WM5). However, the sound quality was pretty rubbish. The sales guy reckoned that was a function of Bluetooth.
So, not a winner there. But, I can now listen to my voice recordings and podcasts via my normal BT Headset, which is really handy.
Thanks again to the Frioman - a really useful couple of apps. The toggle is on my Today page now!
Works fine, just bad quality sound with Bluetooth.
Well, I tried again in the shop and everything worked fine on my Magician (a T Mobile MDA compact with WM5). However, the sound quality was pretty rubbish. The sales guy reckoned that was a function of Bluetooth.
So, not a winner there. But, I can now listen to my voice recordings and podcasts via my normal BT Headset, which is really handy.
Thanks again to the Frioman - a really useful couple of apps. The toggle is on my Today page now!
Nice triple post! But...
bobgorila said:
Also: WMP is pretty rubbish about its A2DP support. For some reason it'll only stream mp3s within a certain bitrate, too low and it uses the device's speaker.
It won't do non-stnadard sample-rates either, and on most setups it seems to "burp" every few seconds.
Click to expand...
Click to collapse
Yeah, I got this all the time, espically if I fast forwarded and rewound. And I was re-encoding mp3s to different bitrates, constant and variable without much success.
"Damn WMP and it's lack of features! The stupid thing can only play MP3s... and... WMA..."
I did a few test re-encodes to WMA 9 (not 9.1) @ 192 and now I get those burps and crackles every ... ten minutes? Half an hour? Definitly not every... what, twenty seconds to a minute.
If this is a problem for you, try re-encoding to WMA 9 @ 192. I use dbPowerAmp http://www.dbpoweramp.com/
ooff! took me about 2 and 1/2 days to re-find this thread again!! can we get a sticky on this????
used this on my Wizard (aka mda) and my Moto H3 and now can listen to my tv shows on the train w/my bt headset!
thanks!!!
I got a Unable to Open bluetooth audio gateway or something, though my headset is connected...strange.
blue tooth program
thefrioman said:
Cant remeber where i got and who to give props too. but here it is
just run the output all audio to bluetooth and the run the other to turn off
and the auto mode which i havent tested out yet
Click to expand...
Click to collapse
There is three icons one for audio off and one for audio on and one for toggle.
I ran one at a time but after 15 or 20 minutes I loose blue tooth connections and the communications manager freezes and when I click on the blue tooth Icon in settings it does nothing, I have to turn the mda off and then I can listen over the blue tooth again, but after 1or 20 minutes it does it again.
can you help?
help
is there any one out there
BT Audio User Problem
I downloaded BT Audio and installed the three .exe files on my 8525. Soft reset the device and then toggled the audio on.exe. Sound still coming out of the speaker and not the BT headset.
I do have the BT-620's and they work fine (even before the BT Audio install). I am trying to accomplish being able to listen to WM without having to lug the BT-620's around all the time.
I am wondering if having the 620's software is conflicting with BT Audio?
Also, I think to get the audio stream to play to the headset, one has to activate the voice dialing feature from the headset? I can get the sound to play only for a few seconds when I do this. Do I need to de-activate voice dialing? If so, how?
Thanks and Happy Holidays
Wokring great with Plantranics voyer 510
Thanks for such nice software....it is working great in my mda and voyer 510 bluetooh head set.
imate JAM Arabic
Please I am needly imate JAM Arabic for Rom 1.12.00WWE .
Please help me .
and thank's for every .
NIce
Thank you so much, toggle works well, switches to calls and back
very cool.

Bluetooth Stereo Headset Problem

Hi all
As this is my first post I just want to say a big thankyou for all the contributers to this site, awesome information and keep up the good work.
I have been running Black Majik on my M3100 for a week or so now and have been really impressed. the only slightly annoying problem I have is with my BT Stereo headset (HTC BH S100) which I have had only a couple of days.
Listening to music and controlling the media player(s) (Audio Manager and WMP) is fine, the problem I get is answering/initiating calls from the headset. After a reboot of the phone, the headset works OK for both music and calls, but after turning the headset off/on, the call handling functions don't work although wireless stereo does - its as though the phone loses the headset profile but not wireless stero. Stopping/Starting the BT stack from comm manger seems to reinstate the headset functions but this is frustrating!
I have searched multiple forums but have not found anything of use yet!!
Does anyone have any ideas
Thanks in advance
M.
+1
same problem
please help us
Up ... Same WM6 version, same problem ... with a Nokia BT Headset, and a Sony Ericsson too ...
Thank you.
guess i have a worse problem then. cant hear my phone ring from my BT HS. not that ive tried to figure it out. i can live without listening to music. but it would be interesting to know how everyone is able to hear their phone ring from their headsets. im thinking its because of my headset. i have a moto hs810. does anybody concur?
merlynuk said:
Hi all
........
After a reboot of the phone, the headset works OK for both music and calls, but after turning the headset off/on, the call handling functions don't work although wireless stereo does - its as though the phone loses the headset profile but not wireless stero. Stopping/Starting the BT stack from comm manger seems to reinstate the headset functions but this is frustrating!
..........
M.
Click to expand...
Click to collapse
I have the same problem and I've tried a P3600 and kaiser and the same problem.
As merlynuk wrote the problem seem that the HD lose a free hand function of it profile and only a reset and sometime a pairng od device solve it.
It's for me important to use this function in car or call a voice command but the MTB button seem not work.
bought this HD because belived it would be perfect with a HTC PDA but it's not really.
Do you have some suggestion ?
Do you believe it's better to sell this HD and to buy another ?
Someone know a HD device thet work perfectly as free hand and function as a call, a start a vocal command etc etc work fine ?
Regards
aladino
got the same problem: bought the HTC BH S100 after my touch cruise cause I thought to have no problem with vocal commands, but it doesn't work. music, player control, phone and pairing are perfect but no vocal dialling..
how can we solve this??

is my P3300 actually A2DP compatible?

Heya,
for a long time i have been looking for some decent bluetooth stereo headset.
now it has come down to two models. well, actually one only
my choice: motorola s9
and the second possibility: Motorola T820
from reading the comments on amazon on those devices i realize that my phone needs to be A2DP compatible to get the best sound out of the headset.
i use s2p as music player and i know it is A2DP compatible... but is real question is: is my phone (HTC P3300 WM6) compatible with this tecnology
also: if you can suggest any other good headsets, please do so.
key features i seek:
- able to use on my phone and pc
- a2dp
- good sound and microphone quality
a2dp not working
Hi,
I have HTC artemis. I recently purchased wireless bluetooth stereo headsets (Jabra bt325)
I cannot connect it to use as wireless stereo. Its working fine as handsfree. After pairing, I cannot see wireless stereo option. Its Greyed. I know that artemis is A2DP compatible.
But i am sure that headset is fine because I tested it with n95 and it worked fine.
Please give me a solution.
Try this:
Start - settings - connections - bluetooth - and add new device
If your headset is already added, use your stylus and press on the bluetooth headset name until the following menu comes up:
Edit
Delete
Set as Hands-free
Set as Wireless Stereo
Choose no. 4
yes it is.
I'm using Dopod M700 which is the P3300 w/o the GPS module.
It works with dell BH200 BT stereo headset and also the o2 BT stereo earphones.
It works on joint stereo in WM5 and since its now running WM6.1 its real stereo.
Dell BH200
Hi thanks for the suggestion even after setting the Bluetoot head set as "set as Handsfree" it did not work, as soon as I receive or make a call the head set goes off, looks like its some compatibility with A2DP not sure, if some one has done some development or found a patch to make this work would be a great help
sameerbs said:
Hi thanks for the suggestion even after setting the Bluetoot head set as "set as Handsfree" it did not work, as soon as I receive or make a call the head set goes off, looks like its some compatibility with A2DP not sure, if some one has done some development or found a patch to make this work would be a great help
Click to expand...
Click to collapse
might be a specific problem of your headset model.
i use a motorola s9 and it's quite nice. fits nice, does not disturb after hours, controls work fine, calling works fine...
BUT (and there's always a but) it has some major drawbacks i found out. while it's still nice to listen music without wires, i encounter this problems. which MIGHT be due the phone, not the headset... but i have no way to test that.
so, basicly, P3300 + motorola S9 through A2DP:
- insides works like a charm. phone in my belt, headset on. music cuality nice with some small music interrupts every now and then (maybe once per 5 minutes). phone calls nice and i can hear and they can listen me well.
but my oh my when i get on the street...
- constant music interrupts every 15 seconds. i have hang the phone around my neck so it's where my chest is to not get interrupts so often (still get one every 2-3 minutes)
- as the mic is where the ear is, if i have a call, it's impossible to hear me due the background noise. this also applies to the underground/metro. it's not that bad in a bus
and well. without A2DP enabled my music player uses so little resources the phone still works fine...
if A2DP is enabled, the phone gets REAL slow and the battery drain is MASSIVE.
when this motorola S9 break... i'll get another model to test. and when that breaks i'll probably get back to some nice wired ones (unless the CPU issues and the battery drain on the phone gets solved) ... but maybe i actually change the phone before that happens. who knows.

Bluetooth Headphones

I recently purchased a pair of Iogear wireless Bluetooth headphones to use with my Fuze. I went through the process of pairing them, and managed to get them to connect. But when I tried to use them with listening to music or making a call, they would not work.
Anyone else have a problem or a clue as to why they won't work?
The phone supports both A2DP and AVRCP.
Hope this is in the correct section.
I'm unsure on why it won't work. I have some Plantronics Pulsar 590A and they are top notch. I use it with my 8525 (Hermes) and the sound quality is great. Also, Plantronics does a great job on their warranty.
I have noticed that sometimes when I connect my bluetooth headphones, that if I had the media player already launched that it would not play through the bluetooth headphones but though the built in speaker still. Once I shut down the media player and launched again after bluetooth was enabled and headphones connected, it would work.
When you paired the headphones, did you make sure that in the bluetooth settings for your bluetooth headphones (under settings, connections, bluettooth find and tap on your headphones and check there) that wireless stereo and handsfree was checked.
Sometimes also, my device for some reason just chooses not to connect anymore to my headphones and I have to do a soft reset to get it to connect. Does not happen very often - once per month. I use my bluetooth headphones and the Motorola T505 in my car for streaming music wirelessly to my car stereo every day.
hotrod101 said:
I have noticed that sometimes when I connect my bluetooth headphones, that if I had the media player already launched that it would not play through the bluetooth headphones but though the built in speaker still. Once I shut down the media player and launched again after bluetooth was enabled and headphones connected, it would work.
When you paired the headphones, did you make sure that in the bluetooth settings for your bluetooth headphones (under settings, connections, bluettooth find and tap on your headphones and check there) that wireless stereo and handsfree was checked.
Sometimes also, my device for some reason just chooses not to connect anymore to my headphones and I have to do a soft reset to get it to connect. Does not happen very often - once per month. I use my bluetooth headphones and the Motorola T505 in my car for streaming music wirelessly to my car stereo every day.
Click to expand...
Click to collapse
You know this happens with me with Core Player. I have to set up the A2DP before I start a movie or song in the program or else it won't work.
Instead of doing a soft reset I just turn bluetooth off and then back on. That usually solves the problem of the mystery disconnect.
hotrod101 said:
I have noticed that sometimes when I connect my bluetooth headphones, that if I had the media player already launched that it would not play through the bluetooth headphones but though the built in speaker still. Once I shut down the media player and launched again after bluetooth was enabled and headphones connected, it would work.
When you paired the headphones, did you make sure that in the bluetooth settings for your bluetooth headphones (under settings, connections, bluettooth find and tap on your headphones and check there) that wireless stereo and handsfree was checked.
Sometimes also, my device for some reason just chooses not to connect anymore to my headphones and I have to do a soft reset to get it to connect. Does not happen very often - once per month. I use my bluetooth headphones and the Motorola T505 in my car for streaming music wirelessly to my car stereo every day.
Click to expand...
Click to collapse
Yeah, that was one of the first things I had done before even trying to use them. I checked the settings. But still to no avail. Even tried soft resetting.
It worked instantly with my Tilt though. But I bought them to use with the Fuze lol.
addicus said:
You know this happens with me with Core Player. I have to set up the A2DP before I start a movie or song in the program or else it won't work.
Instead of doing a soft reset I just turn bluetooth off and then back on. That usually solves the problem of the mystery disconnect.
Click to expand...
Click to collapse
Yes I do this to for this particular problem. The soft reset required problem is something different - Not sure yet what causes it - I think that it is an app that I run every now and then that causes some kind of conflict even after it has been shut down. Still have to figure it out
mzshortay said:
Yeah, that was one of the first things I had done before even trying to use them. I checked the settings. But still to no avail. Even tried soft resetting.
It worked instantly with my Tilt though. But I bought them to use with the Fuze lol.
Click to expand...
Click to collapse
Have you been successful in connecting other bluetooth headsets to your device which worked?
hotrod101 said:
Have you been successful in connecting other bluetooth headsets to your device which worked?
Click to expand...
Click to collapse
Oh yeah. My bluetooth headset, Plantronics umm forgot the number works with the Fuze. This is a mystery to me
Have you tried your new bluetooth headphones with different media players such as S2P or Mortplayer, TCPMP, Core Player, WM Player, HTC audio Manager should all support but perhaps what you are using does not. I don't have a Fuze so don't know how the built in audio manager media player works but have seen several posts with people having problems. Try another media player 3rd party such as S2P, Mortplayer, TCPMP (all free) or Core Player (not free)
hotrod101 said:
Have you tried your new bluetooth headphones with different media players such as S2P or Mortplayer, TCPMP, Core Player, WM Player, HTC audio Manager should all support but perhaps what you are using does not. I don't have a Fuze so don't know how the built in audio manager media player works but have seen several posts with people having problems. Try another media player 3rd party such as S2P, Mortplayer, TCPMP (all free) or Core Player (not free)
Click to expand...
Click to collapse
Okay, I'll do that, but it doesn't even work with using them to make a call.
There's a built-in mic on them, so it should work with that as well. It says it's connected, but the lil headphone icon never shows up when I turn them on.
Are these the ones you have
http://www.iogear.com/product/GBMH211W6/
It says your device must support Headset or Hands-Free Profile. try unchecking wireless stereo and only check one of these profiles and see if it works
hotrod101 said:
Are these the ones you have
http://www.iogear.com/product/GBMH211W6/
It says your device must support Headset or Hands-Free Profile. try unchecking wireless stereo and only check one of these profiles and see if it works
Click to expand...
Click to collapse
If this doesn't work you may wanna RMA yours and get a new pair. If that doesn't work, then you may wanna step up to a more expensive pair.
hotrod101 said:
Are these the ones you have
http://www.iogear.com/product/GBMH211W6/
It says your device must support Headset or Hands-Free Profile. try unchecking wireless stereo and only check one of these profiles and see if it works
Click to expand...
Click to collapse
Yeah, those are the ones I have.
And it does support both of those.
Maybe I'll do what addicus said and send them back.
I was really hoping these would work too! Darn.
-------------
After trying them again, when I tried to make a call, I heard it make a sound as if it was turning off, and still did not work properly.
I'll be returning these most likely.
mzshortay said:
Yeah, those are the ones I have.
And it does support both of those.
Maybe I'll do what addicus said and send them back.
I was really hoping these would work too! Darn.
-------------
After trying them again, when I tried to make a call, I heard it make a sound as if it was turning off, and still did not work properly.
I'll be returning these most likely.
Click to expand...
Click to collapse
Damn you shortay! Since I wrote in this thread my Plantronics have been tripping when I make a phone call and not syncing up. I figured it out. It's that new Yota dialer I put in the other day. Sometimes I can't use the bluetooth on a phone call unless the A2DP is hooked up. Weird.
addicus said:
Damn you shortay! Since I wrote in this thread my Plantronics have been tripping when I make a phone call and not syncing up. I figured it out. It's that new Yota dialer I put in the other day. Sometimes I can't use the bluetooth on a phone call unless the A2DP is hooked up. Weird.
Click to expand...
Click to collapse
Lol, sorry! I wonder if I hard reset my phone will it fix it.
I messed around with a new cab earlier today, and had to restore
my phone, and i think it's be tripping afterwards anyway. Last try before I sent them back...that's after the iogear support people reply to me. Appreciated all the help.
Okay, so the email I got from the support basically told me how to set up the bluetooth headphones. WOW... some help they are. Other than giving me a number to call if I needed "further assistance". I thought that's what I was asking for in the first place.
Anywho, after randomly deciding to hard reset my phone, I tried the headphones again, and wah lah...they work!
I guess some setting in my phone wasn't set right. Go figure. Anyway.. Thanks to those who helped.
I'll be keepings these.
mzshortay said:
Lol, sorry! I wonder if I hard reset my phone will it fix it.
I messed around with a new cab earlier today, and had to restore
my phone, and i think it's be tripping afterwards anyway. Last try before I sent them back...that's after the iogear support people reply to me. Appreciated all the help.
Okay, so the email I got from the support basically told me how to set up the bluetooth headphones. WOW... some help they are. Other than giving me a number to call if I needed "further assistance". I thought that's what I was asking for in the first place.
Anywho, after randomly deciding to hard reset my phone, I tried the headphones again, and wah lah...they work!
I guess some setting in my phone wasn't set right. Go figure. Anyway.. Thanks to those who helped.
I'll be keepings these.
Click to expand...
Click to collapse
Cool beans shortay! Stay around XDA Dev.
mzshortay said:
Lol, sorry! I wonder if I hard reset my phone will it fix it.
I messed around with a new cab earlier today, and had to restore
my phone, and i think it's be tripping afterwards anyway. Last try before I sent them back...that's after the iogear support people reply to me. Appreciated all the help.
Okay, so the email I got from the support basically told me how to set up the bluetooth headphones. WOW... some help they are. Other than giving me a number to call if I needed "further assistance". I thought that's what I was asking for in the first place.
Anywho, after randomly deciding to hard reset my phone, I tried the headphones again, and wah lah...they work!
I guess some setting in my phone wasn't set right. Go figure. Anyway.. Thanks to those who helped.
I'll be keepings these.
Click to expand...
Click to collapse
Glad they are working now for you.
okay, so I may need you guy's advice. It seems as though they only work once and then i have to delete them from the phone, then discover them again. Could it be a defect in the particular headphones I have, or the model not working with my Fuze? Maybe I should RMA these anyway?
Maybe you should head on into the shop you purchased your Fuze and describe the problem to them. Perhaps they will allow you to connect various different bluetooth headphones (that they have at the shop) to your device to see if it is a problem with your device or with your headphones.
hotrod101 said:
Maybe you should head on into the shop you purchased your Fuze and describe the problem to them. Perhaps they will allow you to connect various different bluetooth headphones (that they have at the shop) to your device to see if it is a problem with your device or with your headphones.
Click to expand...
Click to collapse
This is a great idea! If you find out the problem is with the headset - RMA them. If not, dig deep in that Fuze forum and see if you guys can figure out a fix.

Anyone having probs with Bluetooth headphones?

I use bluetooth Heahphones on my s3 and it worked perfectly, paired and i get beautiful sound. But on my s4 i paired my bluetooth headphones with my phone and it synced great. But when i play Google music, it plays it outloud and not through the blue tooth headphones?? im really confused about this??? anyone have any solutions??
ty very much!!
bump
I'm waiting to get an S4 until I can purchase in store at Best Buy but I do have a set of Jaybirds I can test with them after I buy the phone.
Which BT headphones are you using?
movieaddict said:
I use bluetooth Heahphones on my s3 and it worked perfectly, paired and i get beautiful sound. But on my s4 i paired my bluetooth headphones with my phone and it synced great. But when i play Google music, it plays it outloud and not through the blue tooth headphones?? im really confused about this??? anyone have any solutions??
ty very much!!
Click to expand...
Click to collapse
I have a pair of LG-TONE HBS-730 earphones and also a FM transmitter in my car. Last night and this morning I had a similar problem as yours, and I had to restart the phone so I could hear music and calls through the bluetooth devices. A couple of hours ago, I tried again and everything worked very well, BUT after disconnecting them, the phone went like it was on Silent Mode. No sound at all, no ringtone, no music, even the alarm didn't emit any sound, so I had to restart the phone and sound got back to normal. At this moment I am doing some tests connecting and disconnecting the BT earphones, but the problem is gone, so I don't know what's going on.
pilot_xphile said:
I have a pair of LG-TONE HBS-730 earphones and also a FM transmitter in my car. Last night and this morning I had a similar problem as yours, and I had to restart the phone so I could hear music and calls through the bluetooth devices. A couple of hours ago, I tried again and everything worked very well, BUT after disconnecting them, the phone went like it was on Silent Mode. No sound at all, no ringtone, no music, even the alarm didn't emit any sound, so I had to restart the phone and sound got back to normal. At this moment I am doing some tests connecting and disconnecting the BT earphones, but the problem is gone, so I don't know what's going on.
Click to expand...
Click to collapse
On my s3 it paired automatically! on the s4 i had to do this.....
With the Power off, press the CALL button and move the power switch to the ‘ON’ side at the same time for 4 seconds to manually place the headset in pairing mode
I hope this helps!
Use BT all the time on my gs2 ill try this out tomorrow and see if there is anything out of the ordinary.
Needing to pair the bt device to the phone is very normal for the very first use - especially if its been paired with another device in its history. Ive found bt devices (headsets like the jabara bt3030/street2) often cant really have more than 1 or two pairs total or they dont connect / dont stay connected properly.
Also the samsung bt stack has had lots of issues with BT devices over the galaxy generations. hopefully its not back.
I've used a Moto S10 & S11 HD stereo BT and 2 different Jawbones without issue.

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