i have xda11s , which is stuck on white screen, i have done everything , hard reset , soft reset,and i have rin mttyas well but no change,when i swtich ir on i can hear a ping , same as when u want to align the the screen at the start after reset,when i connect to the pc for sync, it does that, but when i try to run mtty, all it comes up is client, four times and can not go to usb, but when the phone is off it i.e no back light, it some times run mtty but nothing happens , i need help asap please, any body thanku
i think you have a hardware problem here.
this isnt common.
try dissassembling your unit and check the LCD connection.
*just be careful.
white screen
Thankyou sliver samurai i have done checked the conntection few times but still the same , what else can i do i need help plss
your LCD flexible cable is broken, you have to replace it, buying a set of LCD (touchscreen and flexible cable included) is only solution, because nobody sell it as separate part...
I saw some lcd's separated from touchscreen on ebay, from some hong kong suppliers. maybe that will help
Related
Hi all
Now it takes me more than a month to upgrade my JASJAR due to a lot of problems I faced during this upgrading adventure… anyway, the last problem I still have is that after upgrading the screen goes crazy, I mean if you press on the screen the colours are mixed for few seconds and then its ok but at any time I touch the screen again the same happened so you can imagine what if I am going to dial a number or write a message …. So can anyone advice me what to do? …
The rom version is 1.13.82
Radio 1.04.02
Extrom 1.13.188
And I think the bootloader 1.00 and I don’t know why I feel that the bootloader is the reason ... I made a deep search but I couldn’t find problem like mine
I assume you hard reset at least 1 time right?
and tried in setting --- screen?
try to flash again..
uuummm Sorry i dont know what more...
Sounds like a hardware problem with your screen.
I had the problem with the white screen and sometimes striped blue white screen. I noticed it happening when putting pressure behind the battery on the side.
I opened it up to check if the connection was loose on the coaxial cable to the mainboard but it was OK so I put it back and tightened the four screws on the case really well. Then the white screens had disappeared so far. It's been 20 hours and no white screen yet. Hopefully that fixed it.
It seems your problem is when you use your touchscreen so it might be a loose connection coaxial cable on the LCD part or mainboard or maybe your coaxial cable might be broken inside. Goodluck!
to clemsyn
I think it may be lose in the cable connection even it happen after the upgrade and I tried to check the cable and I removed the screws but it is not enough for check so if you can tell me how to open the cover after removing the screws
thanks all for help
Hi
I have the Official HTC WM6 ROM installed on my jasjam, been using it for over a month now but now suddenly the screen turns white and the buttons don't work too. it just turns white, only when i soft reset a few times does it come back on. Anybody having this issue??
HELP
Try a Hard Reset but you'll lose all your information.
Hope you backed up!!
You might want to read the following threads:
http://forum.xda-developers.com/showthread.php?t=331384 (in case it's a pretty bad issue)
http://forum.xda-developers.com/showthread.php?t=296722 (in case it's bad blocks, which is very fixable)
Thanks so much guys
but i didn't seem to find a solution here, i have the 2.10 - Hard-SPL-V7 flashed.
do you think if i revert to the Orignal Imate WM5 Rom would solve the problem??
Please help me here, i gather its a software issue not a hardware one.
Thanks
It's more likely to be a hardware issue. I had the same problems, some times the hardware buttons from the lower part of the Hermes doesn't work, some times I got a lot of white screens, regardless the WM version. Finally I send it to service and now everything works flawless.
It's a hard problem. I have seen this problem on a french forum.
I have found a link to correct this : http://cnn.cn/shop/8525tytn-flex-cable-p-1732.html
And the topic in french : http://www.forummobiles.com/index.php?s=&showtopic=102083&view=findpost&p=1415329
No more link to this piece on cnn.cn
Thanks a lot guys, luckily mines under warranty so will take it to the guys.
thanks again
cleaned my connectors with alcohol and now everything works
hi,
how did you do that??? can you please guide me please?
Thanks
open your device
disconnect the connectors
and clean both sides with alcohol
Thanks but a little apprehensive to do that, do i have to disconnect every connector there? i mean that could mean disassembling the whole unit, was the white screen for you reoccurring constantly?
white screen
even I am facing the sam issue... screen goes white and lower button wont work... this is mostly becoz of over heated or expossed in sun ... Do any one having actual solution for this??
whit screen
even I am facing the sam issue... screen goes white and lower button wont work... this is mostly becoz of over heated or expossed in sun ... Do any one having actual solution for this??
.:: HELP Appreciated ::.
Hello Tech GURUS,
I returned from a long tour (I kept my XDA EXEC at home) & found that my XDA EXEC has got a problem of WHITE SCREEN!! Nothing is Displayed!!
May be brother's childrens or anyone of my friend accidentally did it in my absence(Sorry I'm NOT Sure). May be they pivoted (Turned) the screen in a WRONG DIRECTION!
That doesn't matter WHO DID IT, But the problem screwed my head & I started to trace the problem.
Symptoms:
1) Only WHITE SCREEN(with LCD Backlight), Nothing Else.
2) Charges perfectly through USB & also from Charger.
3) When I connects it to ACTIVE SYNC, it Syncs fine & I can able to explore the files/folders. Copy from & to the handset memory is also works fine.
4) Tried to enter into BOOTLOADER Mode(by pressing Light+Power+Reset), there also got a BLANK SCREEN (NO LCD Backlight).
5) TOUCH SCREEN detects TAPs & make sounds (Tick Tick), That indicates Touch Screen Working fine.
6) Qwerty KeyBoard Works fine. I don't know at what extent, since I can't see nothing on screen. But when I press a key on QWERTY Kbrd, it sounds Tick.
7) Transfered(Beamed) a CONTACT from my another XDA IIi & found Its accepted the beamed data.
8) Volume Up/Down make sounds (Tick, Tick...).
What I Did:
1) Removed the Battery & re-inserted & tried to BOOT it. NO result, just a WHITE SCREEN.
2) Purposely Tried to Rotate the Screen in Wrong Direction to test the loose contacts of co-axial cable.
3) Lastly Dis-Assembled the whole handset (Removed all parts 100%) & Re-Assembled it. But the Problem remains SAME.
4) Dis-Assembled again & this time I tested the LCD Co-Axial Cable's connectivity from MainBoard side connector to LCD Side Connector. There are 2 Cables which connects to LCD. One is 30 Cores Cable & Second one is 40 Cores Cable.
I Successfully tested 30 Cores Cable(Actually it used only 28cores cable, remaining 2 points at connector are DUMMY) & Second 40 Cores Cable I'm UNABLE to Test Since I lost my patience while connecting my Testing Meter to Hair Line sized cores & in just an 10mm connector got 40 cores!!!
5) Observed all cores which passes through SCREEN ROTATOR BASE Hinges & found there is NO physical Damage or CORE CUT.
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
JUST CONFUSED & SEEKING HELP FROM TECH GURUS.
THANKS IN ADVANCE.
HellCrusher.
Hi hellcrusher,
CAN ANYONE HELP ME TO SOLVE THIS WHITE SCREEN PROBLEM?
IS IT A HARDWARE BASED PROBLEM? OR SOFTWARE BASED?
IS IT A PROBLEM WITH DISPLAY CHIP(IC) ON MAINBOARD?
Click to expand...
Click to collapse
This seems to be a hardware problem. Check connectors in the display housing first. This unit is quite easy to disassemble.
Before you start, you should have a look in the universal SERVICE MANUAL to check out how it gets torn apart .
If all connectors to the display are right in place, but your display still shows nothing ...open the universal body too.
Folow the steps in the manual
Regards,
scholbert
White Screen
Hello, this is my first post. May I first just say how great I think this site is, the guides on here really are useful to beginners.
With regard to the white screen, not sure if this helps, but during dismantling of my various PDAs, I managed to connect an LCD ribbon incorrectly, I kind of forced it in & folded one contact over, resulting in white screen. Disconnected, straightened & refit. Hey presto, works like a charm. Hope this helps.
I had the issue, had to buy a new flat cable
It is rare to actually see the damage to the cable, because the damage is inside the insulation....
Best regards!
On the topic...
Hello!
I have a similar issue with my Orange SPVm5000, except that mine will work for up to a minute after a hard reset before going to a white screen.
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Thanks!
Greg.
I have a similar problem. The story;
I purchased an orange branded M5000 on flebay described as second hand in fantastic condition blaa blaa.
When the phone eventualy turned up it had no manual, the outer sleeve of the box was missing and the wrong usb cable was supplyed (one of those larger usb plugs you usualy get for printers.
I have shedlooads of cables and rely wasn't bothered about any of these problems at the time and went about charging the phone (it was totaly flat)
When fully charged I stuck my sim in and poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
I contacted the seller who basicly told me the phone is second hand so sold as seen!?!?!?
I have flashed various roms on it to see if it was a software fault but nothing.
I think this phone had been in storage as its battery was totaly flat and incorrect accessories suggest the seller didn't check it before shipping. So I believe there is a problem with this phone that occurs when stored.
Sorry for the long post
Have you flashed any rom or just had this problem ...
my conclusions:
1. If you have flashed a new rom to your universal, try to reflash the original rom, it works for many users.
2. If you havent flashed any rom, maybe its a hardware problem.
2.1 If you just used it in a bad way, (ie: rotate screen in wrong way), dissamble it..
2.2 If you have let it on a heat, weat, etc.. place.. maybe the mainboard got a cut-circuit.
Saludos
I tryed a couple of popular WM6 roms (I forget whitch ones) and returned to the genuine Orange WM5 rom. So I doubt its a software fault.
As far was extreme conditions go the phone was well packaged when posted I will gove that to the seller SO unless the eposure happened before shipping I don't think thats to blame ether.
I think the wire in the swivle joint is failing and will continue to get worse as the joint is exercised.
Try to clear it up..
Hi there,
i made a lot experiments with the uni, so let me try to focus what's wrong:
First LVTato's Orange SPVm5000
...
If I hard reset pressing the left+right+reset keys, the device shows the boot screen and sometimes ever goies into the initial setup but then all of a sudden it goes white. I've opened up the screen and verified and reconected all connections but still the problem persists. Also I've noticed that its not any action I make that causes it; more like a heat/timing issue. Per advice above, I will check the connections in the body but does anyone have any other ideas?!?
Click to expand...
Click to collapse
Sounds like the image could not be loaded completely.
The framebuffer is initialized correctly after cold boot, but afterwords booting into wince fails.
So maybe it's pure software issue (flash content is corupt -> image is broken).
Other possibility: Some region of your flash is damaged (more hardware related).
jahshappybus' Orange SPVm5000:
...
poweded her up the phone works fine in portrate and landscape view but as you rotate the screen so it is inline with the keyboard the screen fades to white about half way.
Click to expand...
Click to collapse
Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!
So this is what i guess at least.
Regards,
scholbert
White screen
99 % of these white screen faults is a typical cable issue. And you don't have to twist your screen wrong way to have this problem, also.... just twist it too often First you have to see if the device is working, apart the screen.... call the number of your phone see if it is just screen related problem. Broken display cable will leave your device oprational, you just don't see the image.
I know it is "less painfull" for people to think it is a software problem.... (The "it would not happen to me" syndrome ) but sometimes things just brake, and moving parts are most risky...
The fact you don't see the damage is of no importance due to the size and nature of the damage. Don't expect to see broken wires in the cable. And even if you check the cable by you instrument, somethimes it will show you it's ok, but in some positions it will loose contact.
Try a different cable... that way you'll be sure.
Best regards, and all the luck!
"Looks to me like a typical cable issue. Maybe someone twisted the screen the wrong way!"
I agree and luckily, finally paypal do as well.
It is being boxed up to a red faced seller as we speak.
A happy ending for me (speaking to soon?)
i hav the same problem as u "HELLCRUSHER" and i flashed also but was not able to cure
still hav this white screen ..
Found this link for some where selling the screen cable assmebly.
http://cgi.ebay.co.uk/ws/eBayISAPI.dll?ViewItem&item=300254338133
Hope this is of use.
Hallo to all!
i've already tryied to search this topic in all the forum, but didn't find anything...pls tell me if something similar already exists!
so my problem: i have a touch pro 2 (RHOD100), and the last week i broke the touch screen (due to accidental heavy pression on it)...all works, but no TS function...
so (here starts my trouble) i decide to change by myself...i bought a new one (only TS) on ebay and make the change....
no problem with the hardware change, but now my display stay white...
some consideration:
- OS start with no problem (start sound and button sound)
- all flats are plugged correctly (checked many times)
- the backlight of the lcd works well (low light after some time)
some help? maybe i forget something important?
thanks a lot in advance to any helpers!!
db491 said:
Hallo to all!
i've already tryied to search this topic in all the forum, but didn't find anything...pls tell me if something similar already exists!
so my problem: i have a touch pro 2 (RHOD100), and the last week i broke the touch screen (due to accidental heavy pression on it)...all works, but no TS function...
so (here starts my trouble) i decide to change by myself...i bought a new one (only TS) on ebay and make the change....
no problem with the hardware change, but now my display stay white...
some consideration:
- OS start with no problem (start sound and button sound)
- all flats are plugged correctly (checked many times)
- the backlight of the lcd works well (low light after some time)
some help? maybe i forget something important?
thanks a lot in advance to any helpers!!
Click to expand...
Click to collapse
When you changed the touch screen did you remove the flex cable that connects the upper half of the phone to the motherboard? Are you sure you didn't break the LCD screen itself?
hallo,
yes i remove the flat, and plug back again where changed - when i press on the TS (with white screen) i can ear the "tap"
i cannot be sure, but it light on...i think is enought...or not?
thanks for you're help!
db491 said:
hallo,
yes i remove the flat, and plug back again where changed - when i press on the TS (with white screen) i can ear the "tap"
i cannot be sure, but it light on...i think is enought...or not?
thanks for you're help!
Click to expand...
Click to collapse
It looks like like either the flex cable got damaged or it's not plugged right. It could also be the LCD flex, where lcd plugs into the small connectors under the four buttons at the bottom of the touch screen not being connected properly. Did you lift the small levers where the flex cables go into the mother board or where the lcd/touch screen gets plugged in or did you just push them in?
i lift the lever where pull out the flex, and pull it down when restore the connection... and i'm almost sure about connection, also because them are so "stricted" in the plug himself...
but i find really strange that the lcd is on (completely white), you don't think so?
also if it is damaged, should be not white...or maybe, as you say, a flat problem?
this evening i will re-open it for a check...i don't know what else do...
maybe i will try to buy a complete kit (TS+lcd)...
i will surely let you know
db491 said:
i lift the lever where pull out the flex, and pull it down when restore the connection... and i'm almost sure about connection, also because them are so "stricted" in the plug himself...
but i find really strange that the lcd is on (completely white), you don't think so?
also if it is damaged, should be not white...or maybe, as you say, a flat problem?
this evening i will re-open it for a check...i don't know what else do...
maybe i will try to buy a complete kit (TS+lcd)...
i will surely let you know
Click to expand...
Click to collapse
The screen being white, means it's receiving power but not video signal. There coud be different reasons for that. It happened to me couple of times. What I did was lift the connector lever, pull the flex connector out (where it connects to the motherboard) just a tiny bit and secure the connector with the lever and it worked. If the flex cable is going bad it could be that just one line or two are going bad not the whole thing, thus still delivering power but not video signal.
If your problem is with the flex buying a new screen/digitizer will not fix it. When you screen is white does it go out if you slide out the keyboard?
hallo,
sorry for late answer,
i make some test with flat, but the result is the same...
the screen always stay white, but i can ear the start sound, the pression sound, etc...so it seems it's just the lcd...
maybe i can try to buy a complete set lcd+ts?
thanks for answer
db491 said:
hallo,
sorry for late answer,
i make some test with flat, but the result is the same...
the screen always stay white, but i can ear the start sound, the pression sound, etc...so it seems it's just the lcd...
maybe i can try to buy a complete set lcd+ts?
thanks for answer
Click to expand...
Click to collapse
I could be wrong, but I think it's the flex cable that is bad not the LCD screen itself. The flex cable has several small thin lines, what is happening is the power is getting to the LCD screen but the video signal is not, so most probably one of teh video signal lines is broken.
Hey guys,
I think I destroyed my HTC One X. I just bought it a month ago from Ebay, and it worked flawless. At some point the display just turn off. I restarted the phone, heard the sound when it starts and even the softkeys worked. But the Display was still off. After after a few restarts the display turned on for a minute, just to freeze after that and turned off again. The phone was still on though.
However I've read a bit around and found out that it could be a cpu heat problem, which could be true because my phone was way too warm sometimes. So I removed the display and put a tiny little bit thermal compound on the cpu. Somehow I managed to rip off the connection cable to the display ... also I managed to rip off the little black cable near the soft keys. The soft keys still work though.
When I start the phone the starting sound comes, the softkeys blink when I restart the phone, you hear the volume buttons etc. So it seems the phone is fully working. Just the display or touchscreen is damaged.
Some pictures:
http://i.imgur.com/LQ4M2Gb.jpg
http://i.imgur.com/uWZTfNe.jpg
So, what can I do?
Do you think I could just send it to this site http://www.directfix.com/product/REP-0063.html and let them repair it? Or did I destroyed my phone too much already?
Thanks in advance.
Well,the top cable is ripped off,you can't do anything at this point.The bottom one just seems out of slot as far as i can tell from the pics.
Basicaly you can send it to the repair shop,but i don't think that you can only change the cables,don't really know what to say...Could cost you some to repair it.
I don't want to only change the cables. I want to use this full repair service:
"HTC One X Complete Screen Replacement Service (Includes LCD & Digitizer)".
So they change the cables and put on a new LCD & Digitizer as far I understand.
But do you guys think they will put back the other cable back in slot too?
Please just answer, do you guys think they can repair it if they put on a new screen & digitalizer?
I don't see why not,you can also contact them and explain them the situation.Those cables are quite easy to put back with the proper tools so you don't have to worry about it.