ok here is the problem, i downloaded batterystatus and loaded a few option it asked for a soft restart so i let it be, soon as it get to the today screen it freezes, my activesyne wont connect to my phone it just stays frozen, is there another way to do a hard reset? or clear this issue please i really need help.
If it is freezing upon startup or when it reaches the Today Screen then frezes, you need o be able to boot the phone in safe mode (available in a few apps like SKTools, etc) which can bypass any startup applications that may cause interefence so that you an troubleshoot the problem. If you do not have one installed, find one. It will haelp out tremendously for events like this.
Does your phone freeze every time you soft reset? At the exact same place?
if the pda will not start up i dont think he can install the safe mode program
how hardreset is dont varies from device to device my advise if to look in the manual or look at XDA-WIki for info about how to do it on your device
Related
I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
GaryK2 said:
I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
Click to expand...
Click to collapse
I think that program is supposed to be run after you've removed USB from the connection methods in activesync - i.e. you're not connecting via activesync, even though the device is physically connected.
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Hehee... when you get the new rom on, you'll love it...
GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Thanks,
Orangevn
orangevn said:
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Click to expand...
Click to collapse
You're just telling AS to ignore the Exec when it's connected. The PC itself still sees it and adds a driver on connection. So you're not removing AS from the PC as such.
i have same problem but it doesn't work
please help me....this phone is dead now:-(
Re: i have same problem but it doesn't work
bmlsbr said:
please help me....this phone is dead now:-(
Click to expand...
Click to collapse
Did you try the AS thing above?
First off what do you on the screen of your device when you turn it on? Is it in boot loader screen, a black screen with text that says boot loader mode and serial?
If it is in boot loader screen and it says serial on the bottom, when you plug in the USB do you see the "serial" text change to "USB"?
I had this problem with mine. I upgraded my Qtek9000 with the new orange ROM and when the process finished I was still in the boot loader screen and could not get out of it. I had to re-flash it back to the Original Qtek ROM which revived the devices. I then started the ROM upgrade process all over again which resulted in a successful flash.
If you can answers some of the questions above I can try to help.
BTW, the upgrade process takes about 20-25 minutes. if it was any less then that you unplugged the device to early.
Plug device in.
• Start ROM upgrade process.
• The device will turn off and go into boot loader mode (the computer will lose connection to the device and unrecognized USB devices error will appear in your task bar).
• Wait until the device reconnects to the computer and the ROM upgrade starts.
• This process will take 20-25 minutes.
• Reset the device with option 0 (erase all data)
• The device will boot normally and go through the extended ROM application installs. It will ask you to reset again.
• After the second reset you are done.
xda exec upgrade (dead phone)
tHIS ALSO HAPPENED TO ME (IT WAS PRETTY SCARY) . i DISCOVERED THAT I COULD GET IT LIVE BY PRESSING THE LIGHT BUTTON THE POWER BUTTON AND THEN SOFT RESET (THIS IS THAT BOOT MODE) .
THEN I RE-CONNECTED TO MY PC AND RE COMMENCED THE UPGRADE...WORKED FINE. I HAD ACTIVESYNC RUNNING WHEN I DID THE INTIAL UPGARDE, PROPBABLY THE PROBLEM!! :wink:
none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
my yahoo and msn id is bmlsbr...please someone chat with me and provide some help. I feel helpless after spending all the money and the phone dead after i day of use.
please...........
here is what I am getting
I can not turn my device on at all.
I'm unclear to what you are saying. First you tell us that the device does not turn on. Then you say you are getting the 0 X option. Which one is it? If you are getting the O/X option what do you see on the screen when you press 0. Do you see the device in boot loader mode? You might have to remove the battery and try the reset button after. my experience has been when the device is in boot loader mode I cannot turn it off. It always stayed on. So you might want to charge it just to make sure you have full power. I would also use the ROM loader without the country and device ID restrictions you can download it from the FTP site.
QTEK 9000 DEAD
I was always able to get the hardware reset menu..but nothing happened beyond that.
Now the phone is working after multiple tries to put the rom. But active sync won't work. Any clues????
What do you mean by works? Did you load the ROM?
Have you tried to follow these instructions:
http://forum.xda-developers.com/viewtopic.php?t=43592
Seems to work for a few people.
i got myself a jasjar couple days ago.
but the device keeps rebooting/reseting every 15min. or whatever.
so i tried to update the rom version with a more recent one.
however ... now my device doesn't do anything at all.
it's frozen at the bootloader if i'm correct.
only thing it displays is 'serial' at top of the screen and 'version 1.00' at the bottom.
i tried a hard reset, soft reset.... always ends up back at this screen.
could anyone plz help me?
Sounds like you just need to reflash your device. Use this ROM: http://forum.xda-developers.com/showthread.php?t=319838
Unpack the zip file and run the MaUpgradeNoID file.
---
i've done that. but the phone keeps rebooting.
just after spash screen the screen goes black.
is there a way to backup my current radio/ext rom etc.?? so i can restor?
i have the WM ultimate as suggested, but keeps rebooting.
i tried a hard reset, which sometimes helps.
but when i disconnect my charger/usb cable the phone goes off within a few secs.
i tried with 3 batteries, all result the same so can't be that i think.
As my understanding your device doesnt boot as long you are pluged to power isnt it? if I am right try this:
clean the contact point of your battery and contact clips on your device (golden clips) use a pcb board cleaner
lets say the power is at 90% but wouldn't boot.
but when connected with usb/power it does load, and needs to stay connected till the 'enter pin'-screen prompts.
i think this issue is related to an unstable mix of rom/ram/radio information.
after i tried some custom cooked images everything seems fine
my xdalls is dead ,i cannot hard or soft reset it,an orange light comes on when i put it in the cradle,the screen is black and says serial at the top and v 2.08 at the bottom ,could someone help me please ,i have read as much as i can but nothing seems to work tia
Use the SEARCH engine...there are several other posts like yours!
thanks
thanks for your time,it would be nice if you advised me what to search for ?among the many posts,after several diferent searches i am still empty handed ,being a newbie simply suggesting to search wasnt very helpful,thanks anyway
Try here to start:-
http://wiki.xda-developers.com/index.php?pagename=BlueangelFAQ
That page is full of links to help you out.
And then try here:-
http://wiki.xda-developers.com/index.php?pagename=BA_GettingStarted
If you don't understand it don't do it but its pretty straight forward.
People will help if you try things from there and then explain what is happening.
thanks for your help but nothing works
thank you so much for your reply,at least you have tried to adress my problem rather than just telling me to search (which i have already done)
I have previously checked out the posts you directed me to and either i am stupid and dont understand or my problem is different?Anyway what i see my problema as being is that i cannot perform a hard or soft reset by the usual methods ,also active sync dosnt pick up my device so i cannot install any operating system including my original version,i am trying not to believe that i have ruined my device because as a disabled pensioner i rely so much on it and cannot afford to replace it,i have spent hours aquiering the software that i need to help me with my disability and time spent in hospitalsd and waiting rooms,once again thank you for giving me some hope and i would appreciate any further advice
samuraijack said:
thank you so much for your reply,at least you have tried to adress my problem rather than just telling me to search (which i have already done)
I have previously checked out the posts you directed me to and either i am stupid and dont understand or my problem is different?Anyway what i see my problema as being is that i cannot perform a hard or soft reset by the usual methods ,also active sync dosnt pick up my device so i cannot install any operating system including my original version,i am trying not to believe that i have ruined my device because as a disabled pensioner i rely so much on it and cannot afford to replace it,i have spent hours aquiering the software that i need to help me with my disability and time spent in hospitalsd and waiting rooms,once again thank you for giving me some hope and i would appreciate any further advice
Click to expand...
Click to collapse
Unfortunately i do not have a blue angel so my attempts to help are limited but what i would suggest is to fully charge the pda overnight and then remove the battery for ten-twenty mins.
Then try and put it in bootloader mode (after you have reinserted the battery and turned it on).
If you can get this far attatch it to your usb (let any drivers install on their own on pc) and flash the same rom the handset came with.
Hope it helps
actually you are "IN" the bootloader mode... it's the UI for flashing.
Serial... means your USB cable isnt detecting any PC connection.
Orange led means you're phone is charging, that's a good sign.
try charging it for a long time and wait if it becomes green.
then if and when your battery is full...
take your battery out for at least 30-40 mins,
if your backup battery is old... and you know how fast it could drain out
you can use that time instead of the 30-40 mins...
put the battery back...
press and hold the record button + the power button...
now stick the reset.
use a separate synch cable.
then flash your phone again.
if that doesnt work...
search for MTTY...
i dont know the particulars but i think you'll find it somehow
Good luck!
1. Download mtty v1.42 from http://files.pdamobiz.com/ROMs/XDA/mtty1.42.rar
2. Stop ActiveSync, by Task Manager (press Ctrl + Alt + Delete) kill two processes rapimgr.exe and wcescomm.exe
3. put your device into Bootloader Mode by pressing Power + Record Button and Soft Reset.
4. Run mtty (from downloaded) Choose WCEUSBSH001 (If you only see COM 1 and COM 2, try unplugging the USB and replugging it)
5. type "set 14 0" without the quotes to tell bootloader to boot the OS after reset.
6. type "task 28" to get your device formatted (only do this is if you dont mind losing all data on the BA)
7. type "task 0" to ask your device reboot
8. take the device out of the cradle, and manually reset it if it does not do that already.
good luck.
Thanks ,but no Luck
Thanks for your reply,but i cannot Choose WCEUSBSH001 when Run mtty.exe,i can choose Com 3 but when i type in your instructions it tells me to "Please input command name in menu Auto first" ARRGGGHHH! i am going crazt,but i realy appreciate yout time and effprt to my problem,it is wonderful to have some hope of getting it up and running as i am so lost without it,once again any help or suggestions appreciated
did you kill both process in task manager?
Have you tried to unplug the device wait ten seconds and then plug it back in?
RE:more thanks
i dont find the rapimgr.exe process running ,could that be the problem? thanks again ,really appreciate your time and efforts
kinda new to this myself mate but had a similar problem recently.
firstly, it sounds like your OS has gone....the screen you can see basically means there is nothing to 'boot' to.
'serial' should change to 'usb' once plugged into the pc before you can start active sync and reloading an OS.
try, if possible, a different usb port if that fails is there any chance you could borrow another cradle to check that the usb side is ok?.
another thing i did not see mentioned (may have missed it), if you push power + soft reset together and as soon as you see the boot loader press record + camera at the same time, if this works it will show 3 options, first one should remain 'no' the next 2 should be changed to 'yes', (record moves down the options, camera changes the setting) then press the 'mail' button.
this should clear the BA (losing any saved data etc) but might 'wake it up' so the pc will recognise it again and allow you to reload.
if it is showing 'serial' and charging then i doubt it is broken beyond repair, just one of those annoying problems that comes with technology.
i upgraded to WM6 with no problem, it was as i tried to downgrade back to 2003 i got my problems, it appeared as if i had wrecked my BA but re-read all help/instructions a few times and managed to get it sorted, dont give up hope, just keep going over it.....i am sure you will get there, good luck.
Given up
thanks for all your help ,after trying so many combinations ,i have given upo and sent it in to be repaired,i was wondering however if it is worth upgrading it to 6? and what the correct rom version is ,any help here would be apreciated ,and once again thanks for your time
Hey guys,
I have the Bootloader all happy and running but after flashing the Radio (I did this because I thought it would fix random crashes and GPRS crashing) the OS just hangs in boot even after hard resetting.
How do I go about flashing when in Bootloader mode?
Cheers,
Callum
EDIT: I tried with the TTY app (mtty) but it fails to show a USB port. I noticed that Windows XP just sits on acquiring network address.
Hey.
You must deactivate AcitveSync --> "Allow USB Connections" and kill all ActiveSync Processes.
If you have Vista you need other Drivers. Search in google 'VistaRUU'.
You could Flash VIA SD Card from Bootloader, just try to search a little bit in google.
cu
pOpY
If you have installed in the past Hard SPL, you should be able to flash a new ROM from the bootloader screen. Simply choose Hard SPL on the installer.
I have a SIMILAR ISSUE I I have issues with an old Hermes not gonna get into it, but I gotta outta what I thought was my WORST mess ever. Now my 8525 boots (I have the Official AT&T WM6 ROM) see all the opening screens and BOOM it JUST HANGS on the TOUCHSCREEN CALIBRATION screen!!! Touchscreen is completely UNRESPONSIVE so are 90% of the rest of the buttons I can power off and use the side scroll Blackberry dial, and I think the Right SOFT KEY brings UP a USELESS menu, BUT I AM STUCK AT THE CALIBRATION screen no touchscreen I have done A Hard Reset 1000 times, I can connect via ActiveSync with my PC, cant Flash Anything though I get ERROR 260 So I just have a booting 8525 stuck on th4e calibration screen
ANY IDEAS??????????/
nicknowsky said:
I have a SIMILAR ISSUE I I have issues with an old Hermes not gonna get into it, but I gotta outta what I thought was my WORST mess ever. Now my 8525 boots (I have the Official AT&T WM6 ROM) see all the opening screens and BOOM it JUST HANGS on the TOUCHSCREEN CALIBRATION screen!!! Touchscreen is completely UNRESPONSIVE so are 90% of the rest of the buttons I can power off and use the side scroll Blackberry dial, and I think the Right SOFT KEY brings UP a USELESS menu, BUT I AM STUCK AT THE CALIBRATION screen no touchscreen I have done A Hard Reset 1000 times, I can connect via ActiveSync with my PC, cant Flash Anything though I get ERROR 260 So I just have a booting 8525 stuck on th4e calibration screen
ANY IDEAS??????????/
Click to expand...
Click to collapse
check out this link
http://forum.xda-developers.com/showthread.php?t=382578
If you've Hard SPLed your hermes, try the sd card method. 1st, you need to back up your card, format it fat 32 then copy the .nbh file onto from the rom of your choice. rename the nbh file to "Hermimg.nbh" then insert into phone. put hermes into bootloader and follow the prompts. this will reflash another os. Hope this gets you out of your pickle... cheers
I couldn't find an answer for this so I hope someone can help.
My friend's XDA Orbit won't boot.
It goes to the blue O2 screen (first screen when turning on, showing IPL, SPL etc) waits a short while, and then the screen flickers/shimmers - and that's all it does. No more loading.
I guess this is probably the point where the green Windows logo is normally shown (I have several HTCs but not an Orbit so I am guessing).
Now I know I can try a hard reset but there are valuable things on there so I don't want to try that.
Is there a way to get the information from the phone?
Is there a program/s that will allow me to boot from SD card and recover files?
Is there a way to connect using a pc (and sync program) and browse the phone and copy things over to my pc?
I tried starting up in bootloader mode (holding down voice-recorder button while soft resetting) and that worked fine but as I said, I don't want to install any roms and wipe anything that was already on the phone.
The phone is standard (factory rom), no new apps were added and nothing was changed on the phone.
Any ideas please?
try to reinstall os
I have the same problem: http://forum.xda-developers.com/showthread.php?t=599000
Try to flash new ROM, maybe it helps you.