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I have a problem. My Exec is stuck on the bootloader screen. All I see is Serial at the top, and v1.00 at the bottom.
When I connect my exec via USB, the screen continues to say Serial (rather than switching to USB) and the PC I connect to 'installs' the device as 'unknown device' in device manager.
I've seen mention of the problem elsewhere on the site, but the only solution I can find seems to be to keep trying, and eventually it's recognised. So far, after three days of trying, it has not been recognised.
I am aware of Buzz tool to get the device out of bootloader mode, but that required a connection to be established, which at the moment, I can't do.
Has anyone got any experience of this, or any ideas as to what's causing this, or how this can be fixed? I have tried uninstalling the 'unknown device' from device manger, restarting the PC (and hard reset of the Exec) then reconnecting, but the same thing happens every time.
Any ideas would be appreciated, as I'm currently staring at a rather expensive paper weight.
Try this it shld work
hdubli said:
This is based on my experience with two UNis..one Exec and other JASJAR..both had same problem...this is how I solved :
-Put yr device in bootloader Mode
-Disable USB in Active Sync
-Now connect woth USB cable and open mtty utility
-Select the "WESUSB... " port
-You shall see a blank white screen..press Enter to get "USB>"
-Then type ( as BUzz has informed) set 14 0
(here I wud like to inform that after doing the above I did not get success so I typed set 14 10,then set 14 9 for two three times)
-Then I ran the ROM Upgrade directly(After enbabling the USB)
-I then followed the procedure as informed on the COngratulations Screen that is hold the two "-" buttons and soft reset and then pressed 0
-I got them back to normal..
I hope this helps to all my friends...Pls feel free..pls do not trouble our Buzz..he might be busy in inventing something more to our devices
Click to expand...
Click to collapse
Guru Meditation said:
I have a problem. My Exec is stuck on the bootloader screen. All I see is Serial at the top, and v1.00 at the bottom.
When I connect my exec via USB, the screen continues to say Serial (rather than switching to USB) and the PC I connect to 'installs' the device as 'unknown device' in device manager.
I've seen mention of the problem elsewhere on the site, but the only solution I can find seems to be to keep trying, and eventually it's recognised. So far, after three days of trying, it has not been recognised.
I am aware of Buzz tool to get the device out of bootloader mode, but that required a connection to be established, which at the moment, I can't do.
Has anyone got any experience of this, or any ideas as to what's causing this, or how this can be fixed? I have tried uninstalling the 'unknown device' from device manger, restarting the PC (and hard reset of the Exec) then reconnecting, but the same thing happens every time.
Just noticed your user name, I was a big Amiga fan a few years back, still fire up Amiga forever occasionally on my PC when I feel the need.
Any ideas would be appreciated, as I'm currently staring at a rather expensive paper weight.
Click to expand...
Click to collapse
Try it with a different USB cable or in a different USB port (don't go through a hub and if you've been using a laptop then try it on a desktop PC since some laptops have hubs built into them). If that doesn't work then you're out of luck as your Universal isn't detecting that you've connected to your PC and its time to send it in for repair.
Thanks Niketkumar - unfortunately it's the step before your suggestion kicks in thats the problem - the device won't connect to the PC, so when using mtty WESUSB..... isn't an option, only COM1 and COM2.
Shuflie, I've tried with three separate USB cables on a laptop and desktop (neither through a hub, and the same device has worked fine on both laptop and desktop before).
I fear a trip to the doctors is in order ...
Very frustrating because the PC sees a device, but installs it as unknown device. Anyone know if theres a Windows CE device driver that I could try and install as an overide (i.e. in device manager on the PC go to update driver and browse to a WinCE.inf or equivalent?)
Failing this, has anyone got any clue what needs to be fixed? Or how much it might cost?
i am stuck on the same problem and wondering the forum for almost 3 days now with no luck.... please help my device is in boot loader mood but not turning the serial to USB ......... please HELP.......
solution
Guru Meditation said:
Thanks Niketkumar - unfortunately it's the step before your suggestion kicks in thats the problem - the device won't connect to the PC, so when using mtty WESUSB..... isn't an option, only COM1 and COM2.
Shuflie, I've tried with three separate USB cables on a laptop and desktop (neither through a hub, and the same device has worked fine on both laptop and desktop before).
I fear a trip to the doctors is in order ...
Very frustrating because the PC sees a device, but installs it as unknown device. Anyone know if theres a Windows CE device driver that I could try and install as an overide (i.e. in device manager on the PC go to update driver and browse to a WinCE.inf or equivalent?)
Failing this, has anyone got any clue what needs to be fixed? Or how much it might cost?
Click to expand...
Click to collapse
Please follow the steps:
1. Plug in ur usb cable in bootloader mode while it is showing 'serial' and version 'x.xx'.
2. Soft reset by pressing Backlight+power+reset pin WHILE KEEPING THE USB CABLE CONNECTED
3. your phone will now reboot into 'usb' mode. Don't remove the usb cable yet.
4. Remove the Memory card while keeping the usb cable still connected and VOILA,your pc starts recognising your phone as Microsoft usb sync.
5. Do whatever you want to do now (upgrade)
Hope it solves the problem now.
Press thanks if it does.
Something else to try
Having had a few issues with my G3 Uni, I've been through my fare share of Uni bootloader issues. When I find that I can't get the 'serial' to go to 'USB', I normally find it's because I haven't taken the memory card or the SIM card out (usually the memory card).
Make sure your memory card is out, then try to enter the bootloader and see if this cures it. If it does, then use mtty and the command 'set 14 0'
This tells it to reboot on reset. if you were to use 'set 14 1' it would go back to the bootloader on reset.
my Htc hd2 t-mobile won't recognize usb on boot-loader mode
hey guys i have a big problem!!!! my Htc hd2 t-mobile won't recognize usb on boot-loader mode. Here is the story my phone was running android 2.3.7 cyanogen 7 but i wanted to update it to ics android 4.0.4, So to do that i restarted my phone while holding down the down volume button and the boot-loader with the three colors came-on saying serial but when i connect my usb cable it won't show usb. even when i tried to run the dft.exe it shows an error saying usb connection failed. BY the way it lets me access the sd card using the usb cable on my pc, so i don't know what the problem is. PLEAS HEALP i am begging u guys pleas!!!!!!!!!!!!!!
kaleb2954 said:
hey guys i have a big problem!!!! my Htc hd2 t-mobile won't recognize usb on boot-loader mode. Here is the story my phone was running android 2.3.7 cyanogen 7 but i wanted to update it to ics android 4.0.4, So to do that i restarted my phone while holding down the down volume button and the boot-loader with the three colors came-on saying serial but when i connect my usb cable it won't show usb. even when i tried to run the dft.exe it shows an error saying usb connection failed. BY the way it lets me access the sd card using the usb cable on my pc, so i don't know what the problem is. PLEAS HEALP i am begging u guys pleas!!!!!!!!!!!!!!
Click to expand...
Click to collapse
you have the wrong forum friends! This Htc Universal section
to update Android on HTC HD2, you can use the Clock Work Mod Recovery !! for more details should refer to this thread http://forum.xda-developers.com/showthread.php?t=1021837
I-MATE JASJAR hung
Guru Meditation said:
Thanks Niketkumar - unfortunately it's the step before your suggestion kicks in thats the problem - the device won't connect to the PC, so when using mtty WESUSB..... isn't an option, only COM1 and COM2.
Shuflie, I've tried with three separate USB cables on a laptop and desktop (neither through a hub, and the same device has worked fine on both laptop and desktop before).
I fear a trip to the doctors is in order ...
Very frustrating because the PC sees a device, but installs it as unknown device. Anyone know if theres a Windows CE device driver that I could try and install as an overide (i.e. in device manager on the PC go to update driver and browse to a WinCE.inf or equivalent?)
Failing this, has anyone got any clue what needs to be fixed? Or how much it might cost?
Click to expand...
Click to collapse
Hi every one,
i have a serious problem with my HTC I-MATE JASJAR what's blocked in white screen (Serial / USB) and i cannot do anything on it, no boot, no reset soft, no reset Hard, no upgrade.
The issue is related to:
I tried to upgrade Radio ROM from 1.09.00 to 1.12 and i'm using Windows 7 Pro and when starting Flash, my PC shutdown because an electrical issue and since that, i cannot boot my device, i cannot flash or reset, my device is hung on white screen with Serial when no USB cable bluged in the PC and USB when Cable is pluged.
I Tried many times to boot it but no response, it's still hung and nothing can move on it.
I Just have one detail: when i plug the USB cable in my PC, the device is reconised but when starting upgrade or flash, i have error 101, no connexion.
Plz someone help me
bechir2013 said:
Hi every one,
i have a serious problem with my HTC I-MATE JASJAR what's blocked in white screen (Serial / USB) and i cannot do anything on it, no boot, no reset soft, no reset Hard, no upgrade.
The issue is related to:
I tried to upgrade Radio ROM from 1.09.00 to 1.12 and i'm using Windows 7 Pro and when starting Flash, my PC shutdown because an electrical issue and since that, i cannot boot my device, i cannot flash or reset, my device is hung on white screen with Serial when no USB cable bluged in the PC and USB when Cable is pluged.
I Tried many times to boot it but no response, it's still hung and nothing can move on it.
I Just have one detail: when i plug the USB cable in my PC, the device is reconised but when starting upgrade or flash, i have error 101, no connexion.
Plz someone help me
Click to expand...
Click to collapse
look here
http://forum.xda-developers.com/showpost.php?p=5456317&postcount=6
the first point...
A lot easier than to root this device
Hi all,
I was trying to upgrade my Qtek9000 with an official ROM Updater, but my device went immediately into the Serial bootloader mode and I've not been able to do nothing to run out from this mode...
I've tryied the solutions suggested in http://forum.xda-developers.com/showthread.php?t=290234 without any luck...
The problem is that neither Mtty nor the UNI_exitbootloader tool are able to connect to USB.
I'm using no usb hub, I'm running on a Dell Precision M90 notebook, I've disabled USB connection in Activesync (4.2.0) and also tryied with a pc without activesync installed.
Any idea?
Thanks
Paolo
Are you on XP or Vista, and what version of AS/WMDC do you have?
Hi,
I'm running Xp, ActveSync is 4.2.0, don't know what WMDC is sorry, can you please explain?
Don't worry about WMDC - it's only relevant if you have Vista.
Are you using the proper cable that came with the Universal? Some cables don't have all the pins wired. That (or a broken USB port) would explain why your Universal isn't going to USB mode when you plug in the USB cable. Have you looked carefully to see if it changes from saying "Serial" to "USB" at the top of the Bootloader screen when you plug in the cable?
If it does change to "USB", I would try upgrading to ActiveSync 4.5 - go to http://www.microsoft.com/windowsmobile/activesync/activesync45.mspx
Make sure you disable USB Connnections in the Connection settings before plugging in your Universal. Then try flashing the CE ROM again.
Good luck
BTW did you try doing a hard reset to get out of bootloader (both soft keys and then the reset button, then select 0).
Good advice, especially with upgrading to AS 4.5, it's a full release now on Microsoft Update site, and I have a feeling the WM6 ROMs may require it... Good luck with it, keep us posted.
Ok, thanks all!
This morning I connected the PDA to my office's PC with it's original cable and it instantly switched to USB mode...
So, I launched the upgrade and it's now in progress... let's hope!!!
It might really be a cable problem, yesterday night I tried with 2 different PC and a not original cable (I think it's my camera one...)
Thanks a lot, by now... I'll let you know own this story will end...
Ok, new ROM is up and running!
Thanks all!
Bye
Paolo
Good stuff.
My Qtek 9000 just don't wanna turn on. When on USB, my computer says "can not find USB device"! But, when I click "power button" + "light button" + "reset button", on Qtek screen is "USB" on the top of the screen and "v2. 01" on the bottom, and computer finds "USB device".. Still, I don't know what to do and how to turn my Qtek on. Please help me. I need my phone!
Thanks..
Milos
Perhaps a hard reset could help
If not try to reflash a ROM
Instructions here:
http://wiki.xda-developers.com/index.php?pagename=Uni_ROM_Upgrade
Good luck,
Look, I CAN NOT turn my device on. I'm holdind the "power button" but NOTHING!
P.S. I need boot loader v2.01. Can you find it for me please?
I think that I need the corect ROM that I had before "this situation".. Can someone find me a ROM v2.01? Or tell me what to do!?
You are in bootloader mode with USB showing on the top and bootloader version on the bottom. Just connect to your computer and flash another ROM.
The numbers on the bottom are NOT version of the ROM, but a bootloader, just try different ROMs or try shipped ROM for your device, or better still READ WIKI.
enigma1nz said:
You are in bootloader mode with USB showing on the top and bootloader version on the bottom. Just connect to your computer and flash another ROM.
The numbers on the bottom are NOT version of the ROM, but a bootloader, just try different ROMs or try shipped ROM for your device, or better still READ WIKI.
Click to expand...
Click to collapse
Hey Enigma your 500th post LOL ...
and EMO_Raver as you said when you connect your device to computer there is usb onthe top and v2.01 in bottom so it means you have G4 device and you can flash a uni rom G4 one....see instruction in first post by Orb3000...
I was trying to flashi it, but even my PC finds Qtek as new device, when I want to chose "USB" in "port" menu (in mtty), there is only com1, com2 and com3! There is NO "USB", so I cannot flash it!
And when I just click on the "new ROM" icon that I dowonloaded here I always get: ERROR 101 - CONNECTION ERROR
Pleace Check:
1. Your device is properly connected to the USB cable or cradle (of corse it is, my PC founds it as new device)
2. Your USB cable or cradle is properly connected on PC (same as in first, cable is 100% connected)
3. Your device is turned on (it's in booter mode, USB on top and v2.01 on bottom)
So, what is the problem. Someone told me that my softwere died, so I need to "feed" my Qtek with new software, new ROM. Is that a problem? How to do it? HOW TO START MY PHONE AGAIN?
I need help! Asap!
...
what OS do you have on your pc ? windows XP ?
If Vista or Windows Seven u must change driver of Microsoft USB Device ...
ANd be carefull of baterry .. if u will discharged battery u will have big rpoblem ...
FIXED! Thanks everyone!
Hi guys, sorry for my bad english.
Since today can't sinchronize my ppc with wm 5.0.
Here's the problem: when I pug it with usb cable, nothing happens.The orange light is on, the phone is in charge but nothing happens.Usually when I connect the phone I can see windows looking for ip address, and the activesynch shows... but this is not going to happening anymore.
I tried to reistall activesinch, I've cleaned the registry and i tried to connect it with others software.Still nothing.
Firewall is disabled.Any solutions?
Thank you in advance.
Zealot87 said:
Here's the problem: when I pug it with usb cable, nothing happens.The orange light is on, the phone is in charge but nothing happens.Usually when I connect the phone I can see windows looking for ip address, and the activesynch shows... but this is not going to happening anymore.
Click to expand...
Click to collapse
I had the same problem sometime ago. I've changed the wire first but nothing happened. My speaker, my Mic was dead and I could switch on FMRadio without the Hands-free!!!
What I did...??? I updated my mobile's Radio with 3.39.90 Version. How can you do this without active sync???
1. Remove SIM Card and Storage Card from the Mobile.
2. Press and Hold the Right Button (Recording Button) and Press together the Power Button. You will be in the Bootloader Screen. Try to update the Radio first.
3. Check it if it's working ok.
2nd way...
1. Copy the official ROM of WindowsMobile to the Storage Card.
2. Press Right Button (you know the Voice Rec) and holding that press the Power Button...
the mobile will be bootloader mode and will try to install the official ROM from the Storage Card...
wait a bit and then when it finish, check it if it is working properly!
Hope to help... waiting to "hear" sorry, to read good news
I have the same problem i cant sincronize the pda whith the activesync and i wish to change the rom. Now it's in france and i wish to change it to english, and it's locked to orange france i think. What can i make? It starts in bootloader, but the instalation from the card is not starting. thankx
le. and if i want to install something gives error 260
I had the same problem 1 month back, checked the mini usb data cable with a multimeter just to find that one of the data TX/RX wire was short with +5v wire, cable was faulty. the 1st and the last wires (+5v , -5v) were ok thats why it was charging the phone, but not connecting to pc, it was giving error unrecognised usb device.
u can also check for bent contacts at the USB mini connector on ur phone.
strange
hy guys
i´ve got a strange problem with my arte110.
for some reason i cant establish an activesync-connection,a few days ago i had some wm6.5 rom running and couldnt connect my device, then suddenly today (maybe because i reinstalled windows on my computer yesterday, i dont know) i was able to connect the phone while in bootloader... so i flashed happy and lucky the original wm (os 5.2.1620 build 18125.0.4.2) rom i got from t-mobile austria.
now its the same problem as before, i cant connect my device, i've restartet artemis and my computer several times, i've reinstalled activesync 4.5 a million times, i've tried all available usb-ports- different usb cables (same cable works with external harddrives) and even my office-computer, and so on...
my pda is (and was allways) charging but i cant syncronize.
has anyone any idea what could cause this problem?- please don't tell me the usb port of the pda is damaged, I wouldn't want to have to fix anything in this case...
hoping for good news, McPerfuntory
[by the way, please dont judge me for spelling mistakes, i'm from austria!!!]
done
okay guys, no need to respond anymore, i got it right..
but i don't really know how i repaired that one, i disassembled the devive cleaned everthing in there and cleaned the usb connector..
..works again
I don't know what happened but after I turned off the phone for a noon nap, I turned it back on after 1 hour and found my Zinc stayed at welcome screen (first screen, before it detects anything else), and nothing happened after that. I tried many times and it does not get over that step. I tried to flash another ROM, but seems cannot get in.
First I tried to flash with MARSII_G4.ABI from the miniSD card, but when I pressed right button (on the D-pad) and push reset, the screen flash and go back to the welcome screen, nothing else happens. I tried many times with no succeed.
Then I tried to plug into the computer with a hope to flash a new rom through Active Sync, but it only remained at the boot screen (tri-color), with the following information, and no more, and the Active Sync did not recognize (did not connect to) the Zinc mobile, though Windows did install the driver, and recognize that it's an XDA Zinc.
MARSII EBOOOT Ver20070711200506
H/W version v4.1
****** USB Loader *******
DiskOnChip G4 128Mb
Start downloading image...
Please plug-in USB cable...
AC Adaptor/USB Cable Plugin.
Click to expand...
Click to collapse
And the only way I can turn off my Zinc now is by pulling the battery out. Only the reset button can reset the PPC and return to welcome screen. No other button helps.
So, what happened with my Zinc? Can anyone help? Thank you very very much.
"Please plug-in USB cable...
AC Adaptor/USB Cable Plugin"
have u done it?
to flash O2 Zinc through miniSD, u need to connect to Wall Charger.
oza_crazy said:
"Please plug-in USB cable...
AC Adaptor/USB Cable Plugin"
have u done it?
to flash O2 Zinc through miniSD, u need to connect to Wall Charger.
Click to expand...
Click to collapse
Yes, of course I plugged the USB cable in for syncing with laptop, that's how Windows recognized the PPC but the Active Sync did not.
And I also connect to Wall Charger but it did not work.
That's why I think this is a wied problem.