Develop Bugs

Day Light Savings and Activesync

Does anyone know of any fix to the issue of the time being shifted up an hour every time the device is connected to active sync. I found a fix at M$ but, it's for wm5 and won't install for wm6. There use to be a setting to disable syncronization of time with ppc but that option is not there anymore on active sync vs 4.5
Please excuse me if this has allready been addressed....I did conduct a thorough search of the forum...with no luck.

|oLo| said:
Does anyone know of any fix to the issue of the time being shifted up an hour every time the device is connected to active sync. I found a fix at M$ but, it's for wm5 and won't install for wm6. There use to be a setting to disable syncronization of time with ppc but that option is not there anymore on active sync vs 4.5
Please excuse me if this has allready been addressed....I did conduct a thorough search of the forum...with no luck.
Click to expand...
Click to collapse
Why should this be an issue at all?? If you have the device and your pc set to the correct timezone then you should not have any problems with the time going forward nor backwards on your device.

I've not had many WM6 related dst issues. WM6 has the patch built in. The issues I had were with recurring appointments that were initiated from WM not being recognized correctly by Outlook. I had to delete then re-add these to fix.

I have been having the same problem. It doesn't seem to matter which flavour of WM6 I am running. My timezone settings are the same on both my phone and pc, same time and everything.
But when I activesync my phone, the time is usually pushed back 1 hour. However sometimes it does something really strange. Sometimes it will completely change the timezone on my phone, and the time AND DATE will be off.
This only seems to be an issue with Windows Mobile 6 and Windows XP, I haven't been having this issue with Vista.

Halldor said:
Why should this be an issue at all?? If you have the device and your pc set to the correct timezone then you should not have any problems with the time going forward nor backwards on your device.
Click to expand...
Click to collapse
that IS the problem...
pc and ppc settings are equal and when i sync the time is STILL altered

Active$ync Error Code: 86000107 (Solution Needed!)

I need your help on this. I have tried to sync both messchle's 6.1 roms (4.01 touch and 4.0 vanilla) at home and at work. Everytime I sync for the 3rd time (1 home, 2 work and 3 back home again) I get this same error (86000107) on activesync.
Googling for the sollution ive tried all options (new outlook profile, new partnerships, hard reset, etc.) which would work for a while (1st and 2nd time) but would again hick up at the third time i would sync.
Today i found this thread on the Hermes XDA forum:
http://forum.xda-developers.com/showthread.php?t=368821
It appears to be the same problem and trouble in solving it. I am wondering if I am the only artemis user with this problem. Perhaps its a WM6.1 issue like was mentioned in their thread. Is Tom's rom any better so this last suggestion can be invalidated?
Will you help on this? Any info?
It would be a great pity if I would have to downgrade to 6.0...

Buggy Wm 6.1?????
BUMP!
75 views and not a single reply! If this problem is related tot WM6.1 i would have expected a little more response, since there are lots of new roms which come out lately.
Well, ive downgraded tot 6.0 anyway and all the syncproblems are solved again. So my best guess is that 6.1 is BUGGY if you want to sync your PPC on 2 pc's!

have been using the wm6.1 now for as long as it's out, bb5.0 from tom and the vanilla and touch versions from meschle now.
have used active sync on my home pc and on the laptop with out any problem.
USB to PC dashed out, cause dashed it always gave me probs active syncen a few time after eachother.

Twiggerdingo, face the same issue today at office. Fix it removing "Task", then "Contact" from the list of stuff to synchronize. Then, put them back and it works now like a charm.
Hope it helps.

Thank you for your fast replies on my post! Happy to see that you have everything working! I use tasks (approx 100) and appointments (700 total upcomming and last 2 weeks?) and depend a lot on it.
I saw the 'tasks' sollution as well and already tried it of course, but it made no difference. Sometimes it works, but then another day it did not. I do not have the time to solve it this way on a daily basis, and with me, the problem came back about 4 times a week (home and at work, on different occasions).
Hope the will be more info on this - and what causes it. Thanks again for your replies.

I found the solution in Microsoft´s Mobile Forum, posted by ucoffee:
uccoffee
Re: active sync encountered a problem on the desktop Support Code 86000107
Was this post helpful ?
Although leaving TASK unchecked will temporary fix the problem, but that means you cannot sync TASK.
If you want to fix it properly, please follow these steps:
1: unplug usb cable if you are still connecting it with your WINDOWS MOBILE
2: Open MS Outlook (I m using 2007 as an example), go to File- > New -> Outlook Data File , and create a new PST file (what ever name/ location)
3: In outlook, Tools ->Account settings, then click Data Files tab, click the new PST file that you had just created, and set as default , then restart outlook
4: delete activesync partnership in both Windows Mobile and in your Desktop
5: Plug the WM to the USB port, and it should sync properly again.
6: restore the backup by using MS Outlook's Import and export function
It worked!

i have same problem, my solution:
first backup all data in phone (contacts, messages, calendar, ...)
check which category is problem (Contacts, Calendar, Task, ...) - in setting remove all checkboxes and let synchronize, then add one category and synchronize go on until you get error
uncheck problem category, delete all data in PC in problem category and let synchronize again then add category back - should be ok

LFernando said:
I found the solution in Microsoft´s Mobile Forum, posted by ucoffee:
uccoffee
Re: active sync encountered a problem on the desktop Support Code 86000107
Was this post helpful ?
Although leaving TASK unchecked will temporary fix the problem, but that means you cannot sync TASK.
If you want to fix it properly, please follow these steps:
1: unplug usb cable if you are still connecting it with your WINDOWS MOBILE
2: Open MS Outlook (I m using 2007 as an example), go to File- > New -> Outlook Data File , and create a new PST file (what ever name/ location)
3: In outlook, Tools ->Account settings, then click Data Files tab, click the new PST file that you had just created, and set as default , then restart outlook
4: delete activesync partnership in both Windows Mobile and in your Desktop
5: Plug the WM to the USB port, and it should sync properly again.
6: restore the backup by using MS Outlook's Import and export function
It worked!
Click to expand...
Click to collapse
Ive tried this as well and yes it worked (for a while). 2 syncs later the same thing reoccured. Strange thing is that pre 6.1 roms give me no problems whatsoever.

Twiggerdingo said:
Ive tried this as well and yes it worked (for a while). 2 syncs later the same thing reoccured. Strange thing is that pre 6.1 roms give me no problems whatsoever.
Click to expand...
Click to collapse
Just joining this thread.. yes it happens to me too...
and reoccurs...
I wondered:
Is PIM backup/restore the culprit?
I have a main Pc and a laptop which share info.
Any similarities?
Anne

Suggestion
Have you tried this?
Open registry (using something like task manager). Go to HKEY_LOCAL_MACHINE\SYSTEM\Version and change from ".1.0.0" to ".4.0.2"
Let me know if that works!

Tirinoarim said:
Have you tried this?
Open registry (using something like task manager). Go to HKEY_LOCAL_MACHINE\SYSTEM\Version and change from ".1.0.0" to ".4.0.2"
Let me know if that works!
Click to expand...
Click to collapse
This registry edit don't work for me. I have same error for calender sync between outlook 2003 and outlook 2002. Other Task and note can sync without error.

I faced the same problem a few days ago. Im using HTC Prophet and using one of WM 6.1 builds.

86000107
I have the same problem on my kaiser.
However, mine only occurs after syncing at home AND at work. If I reset my device and resync with my home machine only, the problem goes away.
(having read the 1st post again, it may be exactly the same symptom - I will syncing again at work on Monday, and then back at home.
Why are people pointing to thier PCs as the problem when the common thing with this scenario is the wm device itself, and the fact that when I hard reset, it syncs ok again... maybe there's a problem with activesync on the WM device in this multi-sync situation?

geoff.sim said:
...
(having read the 1st post again, it may be exactly the same symptom - I will syncing again at work on Monday, and then back at home.
...
Click to expand...
Click to collapse
Looks like my problem is that I need to sync with microsoft exchange directly at work. I will try syncing at home again tonight and then at work tomorrow to see if the problem has gone...

Right now I deleted partnership between PC and phone and erased all stuff (contacts, notes, calendar and tasks) in Outlook (there were some deplicities anyway so I had to clean it). I created new partnership. During sync it told me that it can not sync 3 notes in calendar so I erased them and did sync again. It finished properly and its working now.
Lets see if it will stay like that.

geoff.sim said:
Looks like my problem is that I need to sync with microsoft exchange directly at work. I will try syncing at home again tonight and then at work tomorrow to see if the problem has gone...
Click to expand...
Click to collapse
Nope, sync'd at home and got the same error - and my calendar won't sync now...
What now. If I delete the partnerships, I can sync to either machine ok, but not both...
I wonder if it's a 6.1 problem?
I am now in the situation where syncing at work is fine - I sync direct with microsoft exchange for contacts/calendar/email/tasks and have a work profile for the notes. Great.
Now I need to be able to sync contacts/calendar/tasks/notes at home... I'll keep trying...
It seems that this 86000107 is some sort of catch-all. No-one seems to know exactly what it's all about. Is there any logging I can switch on and look at to identify the error?

same here...
Hi!
i've got the same problem:
at home I'm running Vista Home Premium SP1, Office 2007 SP1 and MS SyncCenter 6.1
at work it's XP pro SP2, Office 2003 SP3 and ActiveSync 4.5
I can sync my Kaiser (Dutty's WM6) with each single of them without a problem, but not with both - as soon i connect it to the second machine an sync starts, it gives the error 86000107
no clue what to try next...
bye,
Martin

Had the same error, many people don't flash their roms twice. I decided to give it a shot:
1: Hard-Reset your device
2: At PIN connect device then flash Touch 4.01
3: At PIN flash again Touch 4.01
4: At PIN flash radio 03.08.90
This takes some time, but now my device runs flawlessly! Try it out...
Greets

Neozzz said:
Had the same error, many people don't flash their roms twice. I decided to give it a shot:
1: Hard-Reset your device
2: At PIN connect device then flash Touch 4.01
3: At PIN flash again Touch 4.01
4: At PIN flash radio 03.08.90
This takes some time, but now my device runs flawlessly! Try it out...
Greets
Click to expand...
Click to collapse
Hello there, IF this works, it would be great! are u for sure to have synced it 3times (i mean at home-work-home) after reflashing twice?
Sure the error doesn't reappear?

I now have the same problem.
After reinstalling Office 2003 and active sync the problem is still there.
I hard resetted the ROM and installed a backup that didnt have this problem, and also this didnt resolve it.
I did see that the problem is with the Calander.
It is a strainge problem because it came out of nothing

Gone on Long Enough !!!

Synch problem
OK ...
Finally posting on this problem - hoping others have experienced it and can help with a solution. I have a T-Mobile Dash WM6.1 (though this problem happened with WM 5 and 6), synching to a Vista Machine (Windows Mobile Device Center). This has happened on multiple machines/setups and different Dashes.
Every so often (maybe twice a week), when I synch - I get the dreaded little red-x in the corner of the "synch center" icon in the task bar, indicating a problem. Activesynch in my dash says Attention Required: "There has been a change made on your server that requires you to re-synchronize all items on your device ..."
Ugh. First - this takes a long time. Second - I lose my speed-dial and voice tags for my contacts. All a pain in the a**.
For months, I have been trying to figure out the rhyme or reason for this. It's happened with freshly booted PC and Dash. It's happened when nothing significant has occured (changes, disruptions) ... I've tried different bluetooth ports, wires (trying anything)
The closest thing I can think of is that it happens when I modify a contact, but I am grasping at straws.
Has anyone experienced this, and is there a solution?
Thanks!

Been there...
I've had that kind of problem when I tried to sync my outlook e-mails into my device, tried lots of things ("disable advanced USB connection" is one of the most famous suggestions) but what ultimately work for me was giving up on syncing my outlook e-mails and having my pop mail accounts setup on the device and downloading them every so often to keep it up to date with my outlook...
Anyways, try googleing for the error number or the phrase you get in the error box between "". But don't get your hopes too high tough: the problem is well documented and very spoken of but M$ doesn't seem to care much about it to come up with a solution (not even an official response, if my recollection is not mistaken).
Well, good luck and cheers.

Well, Synching outlook emails is the lowest of my priorities. Synching appointments, tasks and contacts are more important. Thanks anyway.
Thanks for your suggestion that I try to use google to find the error message. I never thought of that. Google. Are they a new startup?
; )
cassiano said:
Been there...
I've had that kind of problem when I tried to sync my outlook e-mails into my device, tried lots of things ("disable advanced USB connection" is one of the most famous suggestions) but what ultimately work for me was giving up on syncing my outlook e-mails and having my pop mail accounts setup on the device and downloading them every so often to keep it up to date with my outlook...
Anyways, try googleing for the error number or the phrase you get in the error box between "". But don't get your hopes too high tough: the problem is well documented and very spoken of but M$ doesn't seem to care much about it to come up with a solution (not even an official response, if my recollection is not mistaken).
Well, good luck and cheers.
Click to expand...
Click to collapse

Gmail & ActiveSync Problems

Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...

mrassol said:
Hello, I have a little question, Do you also have problemes using activesync and gmail ?
for me it work 1 time and then nothing more ...
Click to expand...
Click to collapse
Yes I have push gmail by using acrivesync and it worked for me about the last 3 weeks but today it says:
A network or server error is currently preventing your device from synchronizing with your exchange server. If this condition persists, please contact your system administrator.
Support code: 0x85010005
Last synchronized: Today 06:44am

I have almost the same problem ... before I change my phone, it worked fin on my iphone, and on my diamond for test, but now, nothing since 3 days ...

After a few tests, If I uncheck mail the synchro works fine, it should be a problem on google side ... ****

It was working earlier this morning....phew...I thought it was just me having the issue.
Hopefully Gmail will fix the issue.

I deleted my sync and re-established. no longer getting error.
try it out....see if that works for you.

I did it almost 10 times, got 2 or 3 mails, and then nothing else ...

it is fine now, i was getting no email updates previously, but now works fine

I don't, currently, sync my mail. But I do have other problems syncing with Gmail, for contacts and appointments.
1) It never actually synchronizes the first time I press sync (i have mine set to manual) I have to press it a second time for the data to actually sync.
2) Even if I make NO changes to any contact it always has a list of 20+ contacts it is updating (what is it updating??)
3) I stopped using HTC Favorites tab because all contacts in this list get screwed up everytime I sync with google, mainly loosing their photos and rearrangin how I have names displayed (reverts only these few back to standard last name first)
4) DO NOT, I repeat DO NOT use Tmo My Faves if you plan on using google sync. If you do every time you sync through google Tmo will go through and change your my faves contacts back to how they feel they should be displayed, including getting rid of custom ringtones for that contact and their photo. And you will get a txt message for every change tmo did.
5) Evey couple of weeks it tells me a change on the server requires every contact, and or appointment, to be erased and re-synced! Terrifying the first time it happens, not knowing if you are gonna loose anything.
These are almost too much trouble to keep using google sync... and yet I persist with it, hoping these stupid bugs will be worked out.
I have since dropped my faves, since I have the good customer unlimited plan. And have stopped using the HTC favorites tab. Even so, I still get problems with some of the contacts that used to be favorites.

WIll try again to use push ...

It seems like Google is still working some stuff out. I had the same issue and another as well.
Apparently the HTC favorites thing stores some data in proprietary places in your contacts and so that causes problems.
Also, for me unticking "Tasks" for syncing has solved the problem before.

Gmail Emails are not instant, I switched to Live because of this!

Phone keeps hanging with 'Messaging' menu appearing

Hi All,
I'm a long time lurker and first poster - just want to say initially thanks for all the helpful hints, tips, software etc I've picked up from the forum.
However, I've recently got a problem that I can't seem to crack and wondered if anyone has any ideas. I've tried searching but to no avail.
Randomly (and often when browsing) 'Messaging' appears on the top bar (with 'Delete' and 'Menu' on the softkey bar (as if it had suddenly shifted to an email page) but the main portion of the screen remains frozen with whatever was going on before (i.e. the webpage, today screen or whatever). It'll happen a few times then Opera crashes, but it also happens with the phone on standby (not sure if Opera was still running).
If I hit 'Menu' then 'Reply' it comes up with the latest message from my Hotmail account. I'm running Windows Live as a push account I think it may be that triggering it when it starts to sync. Perhaps some sort of problem with Opera and Windows Live when they're both running?
I've not got any serious mods installed and didn't have this problem until recently. I've got the latest versions of Opera, Windows Live and have recently reflashed the ROM in case that was the problem but no such luck.
I'm going to disable the push email and see if it still happens then try uninstalling things to see if that stops it but any suggestions gratefully received if you've had a similar problem and have managed to solve it.
Brief spec:
WinMo 6.5 (latest official HTC ROM)
UK O2 network
Opera Mobile 10 Beta 2u (Ninja Duck enhanced, but it happened with the Opera official version too)
1% Battery mod
FInixNOverBatteryIconsOnly battery icon mod
sdkcerts for above
SmartPhone tracker (disabled - going to uninstall to check)

ive got the same issue with my stock att branded tilt2
hope someone knows whats causing this...

I'm now thinking it may be a memory shortage issue - last time it did it I checked on task manager and it said memory usage was 95%
It's only about 59% when I reboot so I can only assume that Opera or something is using an inordinate amount of system memory. No idea if that's it, though

HTC Imagio Too
Same problem with my HTC Imagio. Messaging just pops up randomly and for no reason. I believe, too, that it has something to do with the Hotmail push email, but it has not always done this, which is the real mystery.

I'm having the same thing happen. But when I hit the reply button, it just brings up a blank email with my address in the From line. I haven't noticed any increase in RAM though. To me, it's nothing more than a nuisance.

Same here, tmobile stock rom wm6.5.
But when I touch the center area the message tool bar goes away and I resumewhatever I was doing just fine, so I normally ignore this.
May have something to do with checking email. I don't have push (push for gmail still not good IMHO), but the phone is checking my two gmail accounts every 15 minutes.

I have this problem too, and can't stand it. Have push Hotmail via Windows Live, Sync "as items arrive" from 7am to 11pm.
I've also downloaded the HTC hotfix for SMS freezing (in case this is related somehow).
I searched for it and can't believe this hasn't been solved yet.

Same here.

I have had this problem since day one, about 5 months ago on my Tilt2. Grrr.

Same issue here.
I also have this issue.
I have observed this occur with 65% memory usage.
I can also confirm this occurs with POP3 email. I have 2 POP3 accounts and no push accounts.
It does not seem connection related, happens when connected via EDGE, 3G, & Wifi.
I am running an NRG wm6.5 ROM.

same problem here. was hoping to find a fix on here.

Same here, Verizon TP2 when I hit the messaging image, it just goes away. Using stock WinMo 6.5 rom with about 8 apps from OpenMkt. Device is pretty stable and other than above and very slow opening mail sometimes.

everyone has thais problem and no replies :-( I also have this problem

my phone freezes a lot when opening a new txt. I downloaded the hotfix sms fix from htc and when i go to install it it just says the hotfix is not compatible

I have a problem with mine regarding opening TXT messages in windows messaging app, not in the HTC txt app. When I close it, it just freezes then I have to hit the side button to reset....Anyone have a fix for this? Im running TMOUS windows 6.5

Same problem here. Although mine happens on both emails (pop and windows live) and text. Whenever I close any of them the messaging will pop up 5-30 seconds later.
Hopefully if we get enough people with the same problem someone will eventually find a solution!
EDIT: I'm running stock Verizon ROM with a couple minor mods (nothing that screws with messaging, other than the disable SMS sent popup)

Me 2
I too have the same issue with stock tmo 6.5 rom. I never noticed it with energy roms. I wonder if maybe he knows what could be causing this issue? Just an idea.