Develop Bugs

WM6 & ActiveSync

Hi All.
I have a problem with MS ActiveSync that's driving me mad.
I have Windows 2000 loaded on my work laptop (not my choice but my IT departments) and I'm currently using ActiveSync 4.2 - A couple of weeks ago I loaded one of the latest WM6 roms onto my HTC TYTN with no problems at all - I was very impressed with the basic enhancements and especially the fact that I could at long last recieve a text message notification for voicemail (I'kme easily pleased I know) - So now to my problem.
I tried to connect my TYTN to my laptop to load my BB Connect profile when I got a message that I need to upgrade ActiveSync to 4.5 ???? So, not concerned at this point I download the latest MSI package and started to install ActiveSync 4.5 on my Windows 2000 system... but.... towards the end of the install I got an error message telling me that I cant install ActiveSync because I am missing some DLL files (it doesnt specify which .dll files???)
I've searched everywhere for help resolving this problem but to know avail? So I have 3 questions?
1. Is there a known issue with ActiveSync 4.5 and Windows 2000? If so is there a fix for this?
2. Is there a viable alternative to MS ActiveSync that will work with WM6?
3. Is there a way of Syncing my BB Connect settings with my TYTN without using AciveSync.
Apologies if this is already covered elsewhere on the forum - any help at all would be greatly appreaciated.
Thanks.

One quick google search has given me this post. Give that a go and see what happens?

MAPI32.dll issue...
My wife had a similar issue which was either the mapi32.dll problem or just a fubar ActiveSync. I ran the fixmapi as well as removed most if not all traces of the old ActiveSync (Program Files and registry)
Hope this helps...

FixMapi
Thanks DBaser and MrVanx - I've already tried the FixMapi option but with no success - will try again followed by a sweep to remove any traces of a previous ActiveSync install before re-installing - I'll let you know how I get on.

Sigh....
OK - Tried running FixMapi.exe once again having completely uninstalled ActiveSync 4.2 and deleted the directories from the programmes directory and still I get the same error message? HHEEEeeeeelllppppp.....!!!!! This is driving me mad.... How about just getting the BB Connect settings accross to my TYTN without having ActiveSync installed???? Any Idea's?

Have you tried reinstalling the ActiveSync that came with your PDa and then run the 4.5 installer?
Give that a go...

VM6 requires Active Sync 4.5

Tried all of the above - still no joy!

Can you post a screenshot of the error message and also maybe check the Event Viewer (Start>Run>eventvwr) for Application or System errors that could help me diagnose further?
Wessel.Dk said:
VM6 requires Active Sync 4.5
Click to expand...
Click to collapse
I am aware of this. I was asking the OP to install earlier ActiveSync and then run the 4.5 installer.

try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.

rockky said:
try hard resetting....then before doing ANYTHING, sync...follow the sync directions....make sure a new device name is synced with pc and device.......many go-arounds were finally solved by this.
Click to expand...
Click to collapse
rockky, go back and reread the thread. THis has nothing do do with the PPC. he is trying to install software on the PC.

Still Trying....
All. Thanks for the input so far - if anyone comes up with any more suggestions then please let me know!
I'll keep at it and if I find a solution will add the details to the post.
My IT dept are pretty snowed under as with those in many companies and so my little problem with a missing dll when trying to install a peice of software that has little or no benefit to the company is way way down the priority list.
Thanks again.

More Pain....
So... a short update.. I managed to convince my IT department to upgrade my system to windows XP (SP1 though as SP2 isnt yet supported by them) and guess what happens????
I eagerly await the arival of my new laptop - I get it today - boot it up - go straight to the microsoft website - download the activesync msi file..... hit the install button - and then..... and then I get the missing dll file error...
This is driving me mad? I'm presuming its a 'corporate' image problem or a specific peice of software installed on our laptops thats the issue? Are others having the same problem? and is there anyone out there who has found a working solution? or am I going to have to wait for another release from microsoft and hope that installs?
Alternatively - is there a way of setting up my blackberry connect settings without using active sync??? Can they be exported some other way? from tytn to tytn for example (Yes - I'm lucky enough to have two!)
As ever - any help is appreciated.....

Active sync hang detecting the phone after flash(but not on new computers!) HELP!

HI! After I flashed my TyTN second time, Active Sync on my home computer and my work computer detect the phone and freeze with "Retrieving settings" dialog.... I thought it has something to do with the phone, but on any other computer that I not synced before , my laptop or new xp and vista instalations on other partition on my home computer(same computer and same cable, and same software installed!) it sync perfectly.
I tryied to find any residual registry or files to delete (i delete the profiles in document and settings) but can't find anything to solve this. I tryied reinstalling Active Sync 4.5 but donst help either.
Active Sync troubleshooting dont solve anything.
Someone know a workarround o what files can be creathing this ?
What do Active Sync while displaying "Retrieve settings" ?

Go into Start>settings>connections>usb to pc
untick the box...then try.

Thanks but dosn't help. Cannot enter that option, and I can sync on others pcs and other o.s. (in another patition) on the same computer without changing anything on the pocketpc.
I googled and found lots of peobple with the same trouble and no one find any solution.
PS: I dont have any firewall and tested switching off all networks interfaces. I can ping the pocktpc assigned ip perfectly.

shagratt said:
Thanks but dosn't help. Cannot enter that option, and I can sync on others pcs and other o.s. (in another patition) on the same computer without changing anything on the pocketpc.
I googled and found lots of peobple with the same trouble and no one find any solution.
PS: I dont have any firewall and tested switching off all networks interfaces. I can ping the pocktpc assigned ip perfectly.
Click to expand...
Click to collapse
delete mobile device
under file

rickwyatt said:
delete mobile device
under file
Click to expand...
Click to collapse
Where it must be that folder? I don't find any mobile device folder on my disks
I deleted the "mobile favourites" now. i have missed that one before. But still the same Hang...
When you make a "asociation" to that pc (not being a guest). Where it store that information ?

mrvanx said:
Go into Start>settings>connections>usb to pc
untick the box...then try.
Click to expand...
Click to collapse
Works for me (HTC Wizard, WM6, ActiveSync 4.5), thanks

Vista Sync Issues

Hi All, I have a Hermes with WM6 and have just installed Vista Ultimate and am not able to get my Hermes to Sync.
Vista claims it does not recognize the device . . . I have tried via USB & Bluetooth. Any ideas how I can resolve this?
Thanks in advance.

Same thing happen to me the first time what ROM did you use? I just use Fun key rom and everything works great.

Do you have Windows Mobile Device Center installed?

TaurusBullba said:
Do you have Windows Mobile Device Center installed?
Click to expand...
Click to collapse
Even I have wmc6.1 installed, my computer doesn't recognize my Hermes starting from build 1921, it opens it as a storage device only, but no syncing !!, downloading Starbase's ROM right now and will try...

Vista has issues with everything its a pile of *beep*

I am also having similar issues. I just got my new laptop that runs Windows Vista Business and I can get WMDC 6.1 to sync and see the device but it will not load my contacts and calendar onto the latop. Its becoming very frustrating and I'm not sure why it won't sync the data. I'm running the vp3g 3.62 rom on my phone.

Try this...
Click...
Start-> Settings -> Connections -> USB to PC
Uncheck the box "Enable advanced network functionality"
if it is already unchecked, then try checking it. That seemed to work for me when I had problems with WMDC.

Still the same results for me. My phone can connect to the computer... it just won't sync the data.

mercx said:
Still the same results for me. My phone can connect to the computer... it just won't sync the data.
Click to expand...
Click to collapse
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?

exactly
festermania said:
+1
vista dont reconize ppc
it say unknow device.
Where we can find the drive?[/QUOTE
I have xda live rom & vista ultimate ... where can I get the driver?
Click to expand...
Click to collapse

Install Windows Mobile Device Center for Vista from Windows Download center. Then everything will work fine. It is my experience.

One thing that might help from my experience:
Take out the microSD card. I had some problems with it inside my phone - no sync. When I took it out everything worked fine! Then I formated my card and problem was solved... don't know what it was all about.

Last month i uninstalled the wmdc and then reinstalled it... i got the connection right but not always...
THen last week i had to reinstall windows and then when i did and update , i got an all new WMDC. This version works fine and good... No issues now...

I have the latest WMDC and have tried everything so far mentioned still and still no sync!?!
Very frustrating.
Any other ideas? Am I missing something really basic.

I have done something right!
After downloading WMDC finally the Jasjam was recognised however when trying to sync the following error occurs:
"Cannot connect with current connection settings. To check your connection settings, select Start, then Settings, then Connections."
So i went to that part of my phone but have no idea what I should be checking!
All help with this is much appreciated (if only things would just work )

Suddently can't Sync with Vista

Dear All,
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
All contacts, calendar, Task, and notes on my Hermes gone and can't be sync with PC which contain all of these.
I've tried to connect-disconnect Hermes, reinstall windows mobile Device Center for Vista 32 bit, soft reset Hermes --> still the same, can't sync.
Every time connection between Hermes and PC on, Windows Mobile Device Center turns to "Error" or "connected" with "Set up your device" link.
Every time I click the "set up your device", It stop while "setting up partnership" at 45% with message "Changes to syncronization settings with Server ActiveSync could not be made at this time". After I click OK on the pop up message, it goes to neverending syncing mode.
Thank you for your help.
Hermes:
Windows Mobile 6.1
ROM version : Pays ROM
ROM date : 11/06/07
Radio version : 1.47.00.10
protocol version : 32.80.7020.20H
PC:
Windows vista home premium
Service pack 1

I have the same problem. even redid my whole computer. I am running vista ultimate. I tried several roms that worked before but no success.

@cloud_kjo
Did you try to uncheck "USB to PC" in the settings/connection? Did you pair your phone with your PC and try syncing with Bluetooth? also, run a disk cleanup on your PC...if that does not work than try a different rom.
I have had simular problems with some roms. I found that that after flashing a Rom, I set up the time and put my name in the owners information, then I pair my Bluetooth and then sync my phone. If after flashing a new rom and I set up a lot of programs, most of the time it will not sync and I get an error.
also there is system restore on your PC .
Hope that helps
@jamal1782 Bummer, What did you redid? First I would uninstall and then reinstall WMD 6.1, then I would run a disk cleanup, run ccleaner, Flash a wm 6 oem rom and see if that will pair and sync...if you still have that problem, change USB ports, also look in Device Management and see if any USB ports are corrupted. Maybe you have a short in your USB connector
Here is a link that might help out...http://forums.microsoft.com/WindowsMobile/ShowForum.aspx?ForumID=1762&SiteID=65

Dear Pumpiron579 thanks for your advise.
Have done the steps. Finally, the final solution is to re-flashing the hermes with another ROM. However because the stupidity of me, I forgot to back up the SMS messages content from my hermes. Now I lost all of them.
Is there is any way to recover the SMS?
Thanks.

Cloud, which ROM did you choose?

cloud_kjo said:
My Hermes suddently can't sync with my PC. I don't remember when is the last time it could sync with PC (either before upgrading to Vista service pack 1 or before repairing the flexible cable of my Hermes)
Click to expand...
Click to collapse
Try running this file http://toril.ru/pda/akrndisadd.exe on your phone. It works every time my phone stops synching.
Geoff

All I do when this happens is delete the Windows CE Services"folder" under the HKEY_CURRENT_USER\Software\Microsoft\ tree of the windows registry.
If that fails, check this post http://forum.xda-developers.com/showpost.php?p=2806941&postcount=2

Look People I was suffering from the same problem for a week and finally I found a solution for it
Guys you need to reupgrade your HTC USB Sync
Do this steps :
connect your phone to the pc even it didn't sync
Right click on Computer then properties then Device Manager from the left bar then Double click on Mobile Devices then right click on HTC USB Sync then Update Device Software then click on the second choice (Browse my computer for driver software then another click on the second choice again (let me pick from a list of device drivers on my computer) then choose HTC USB Sync(Microsoft Corporation) then your USB will be updated and the sync will work after restart your pc.
Hope I helped you.

SYNC trouble???? HERE"S THE FIX!!!!

Everyone's having problems lately with the new Roms and sync w/ Vista. I've used this on my last 5 Roms and it has worked every time.for WMDC (vista activesync) to work go into the device ID and name the phone "Pocket_PC" exactly how I typed it........no qoutes. ....oh and BTW make sure your Schaps Config also names the Device Pocket_PC
Let me know if it works for you
UPDATE!!!
ADDED: remove the advanced config program from your phone that works also!!

Any luck anyone?

mossburg44 said:
40+ views and nobody is saying whether is works or not, thanks
Click to expand...
Click to collapse
I don't have anything running vista, but it's something nice to put in the memory banks just in case I ever run across the problem.
Maybe someone will give it a whirl.
Thanks for the tip!

Don't have a Vista box here @ work, but will try it later tonight. I wasn't having as much as an issue with it as some people. Sometimes I would have to kill mobsync and restart it for it to work.... I'll give this a try and see

Haven't had any problems synching with my Vista 32bit but if I do I'll try this..thanks

No Problem with Vista64 SP1
I have my 8525s named as such and have not had a problem synching or flashing with either my Vista64 SP1 desktop nor my Vista32 SP1 notebook. Thanks for your post, however!

This is weird because i have been having this issue lately too. Also my father with the same phone and different computer is having the same issue.
Seems to happen when im switching roms. FYI iv tested many Minella2d roms.

questions from a noob
I just got this phone, and my only other ventures into ROM changing was a Motorola ROKR E6 seems similar but I am trying to figure all of this out without a users manual, software disc, just by reading and trying to download.
My questions are how do I change the name of my phone. When I power on it says that it is pocketpc I already went to microsoft and downloaded the info for viista wdmc but I don't think that the computer recognizes the phone other than the auto play feature.
THanks

Tried your fix and, I am afraid, it didn't work for me. My Hermes still fails to sync after the intial setup.

not yet
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!

followed all steps u said and still no luck
not connecting to my PC is killing me

diegolaz said:
I only changed the setting in the Shaps advanced settings under Friendly Name... and it still doesn't work... what is the other place you have to change it? thanks!
Click to expand...
Click to collapse
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer

mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
it worked perfect! first sync in weeks!!

mossburg44 said:
Go to Settings-> system -> about -> Device ID
also make sure that you delete any previous sync info from your computer
Click to expand...
Click to collapse
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?

stixnstownes said:
changed device ID and friendly name but how exactly would i delete previous synce info from my computer?
Click to expand...
Click to collapse
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.

mossburg44 said:
after you are able to sync again,the activesync green and yellow icon will pop up on your task bar just open it and delete the old partnership.
Click to expand...
Click to collapse
I connected (which i only get to do once and then i have to uninstall device and install again)
WMDC opened but i dont see what you are talking about where i can delete my old partnership
this is what im seeing on my screen
http://i77.photobucket.com/albums/j53/stixnstownes/Untitled.png

if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter

I am not sure if I should post here or under Schaps' rom thread. I have Schaps 4.31 rom. For 4 days now my 8525 stopped syncing with the computer, but in the same time my contacts and my events/calendar on the phone disappeared. I reinstalled the rom again, I reinstalled the Windows Mobile 6.1, with no effetcs. When the computer odes the first sync and set-up it says that I don't have the outlook installed. I have it on the computer, and on the PDA I have the office. So I am kind of stucked. I tried the Pocket_PC ideea, but the only thing now is that the Windows Mobile Center stops working in the middle of syncing, and ... no results.
Thanks for help
Adriciu

mossburg44 said:
if your phone is connected your good to go another way you can go to activesync is in Control Panel -> Network and Internet -> Sync Ceter
Click to expand...
Click to collapse
it connected once and only once. After that i have to uninstall the device in device manager, unplug the phone, soft reset the phone, plug it in, and let it reinstall the driver. this happens every single time i need to connect to my PC.
VERY frustrating

Vista and sync issues
I have two 8525 phones - under Vista, one would sync, one would not. I kept getting the RNDIS error and unrecognized device. I connected the one that was good, and went to the device manager to get details about the drivers used.
I connected to one that did not connect, and got to the point where I could specify the driver location, pointing it to C:\Windows\WindowsMobile worked for me.