Develop Bugs

Mobile operator shows up as number

Hi all.. This is my first post so obviously this is a newbie question! My XDA 2s is not able to recognize the name of my mobile operator here in India, and it shows up as "40468". Is there any tweak by which I can manually feed in the name of the operator so it shows up on the Phone screen?

Just to explain the issue clearly - the number on the top right is where the name of the mobile service provider should show up. Why does it show up as a number (40468) and not as a name, as it did on my Sonyericsson P910i, or indeed other phones? Grateful for any help in this matter.

It's because basically each mobile phone operator is allocated a number (in your case 40468) and inside each phone is a tiny database of operator names/numbers.
I used to think that the operator "sent" the name, but a few years ago now a UK operator changed it's name from "Cellnet" to "BT Cellnet" and then to "O2", however phones wouldn't change. But if you had a newer version of firmware on your phone it would change (so that supports my theory that the database is in the firmware).
I think this also make sense because the operator isn't going to know how many characters are available for showing the name/abbreviating as necessary and so it makes sense for the mobile phone providers to keep their database in sync with the "main" one for who is allocated what as it'll make sure the information is displayed correctly as they can abbreviate as needed for each device.
At least that's how I understand it. So in your case it sounds like your phone doesn't know your provider. Perhaps a newer upgrade might help (1.33 or 1.40?), but I'd just ask your provider. If they sold you the phone it's pretty weird it doesn't support their own network. It might just be a faulty handset :-(
Perhaps post the name of your operator and we can see if anyone else is using them and it works for them

Neil -- many thanks for your reply. When I bought this phone (unlocked) from Kuala Lumpur, it wasn't as yet available in India. Now it is, though. Maybe thats why it doesn't show up all of India's mobile service providers. Anyway, my mobile provider is MTNL in Delhi.
Upgrading ROM to 1.40 may solve the problem, provided its and "Asia" ROM. Is that available yet? Is it possilbe to "cook" the rom to add service providers?
Many thanks for your help Neil.

Well you're using PH20B which is same as my phone is here in the UK and I'm running the 1.40 ROM so technically you shouldn't any problems. I'd wait for someone else to just verify either that A) What I've said about being stored in the phone is correct or B) Some one using MNTL in Delhi to confirm they have/haven't got this problem.
Because if it's a case of it's fine for them and ROM's are same etc it might be a faulty unit (can't really see how!) and a ROM upgrade might not help and since technically these ROM upgrades aren't always official (1.40 probably isn't) you'd probably have to put it back/find previous ROM before you could take it back.
Upgrading to 1.40 isn't really a pain, see the WIKI (top left) it's daunting at first, but it's actually very easy to do, but do it when you have enough time to reinstall everything because doing any sort of ROM upgrade does a hard reset as well (wipes everything in main memory - \Storage and \Storage Card are safe).
I can't guarentee that this would fix your problem, i.e. your provider is in that ROM, but not sure what else to suggest + 1.40 does come with Media Player 10 which is a bit of an added bonus! You can backup your existing ROM, although it's probably already on the FTP, might be handy to have it in advance if you want to go back.
Hope that was some help!
P.S. If you decide to go down the upgrade route, probably worth upgrading your radio at the same time. I'm all the way to 1.12 and it's fine for me, but some people seem to have stayed with 1.10 because they've had some issues - search forum on this)

Neil -- two quick comments.
One, from using cell phones for the last many years, I feel that the code to decipher the cell provider's number is in the phone. This has happened to me before, when I bought phones which were not available in India, and it's happened again! It seems to me it's a ROM issue, as its logical for cell providers to be consistent (i.e. broadcast their identification numbers) and let the phones decipher them.
Two, is there any major danger that I'll lose the phone itself with a ROM upgrade? I know this has been answered in some other threads of this forum, but it'll be a first for me on this newly acquired beauty!
Cheers and many thanks....

example:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RIL\OperatorNames]
"45404"="3-DUALBAND-"

Hehe, big mamaich spoke... :lol:
Yup, those are PPC's: many things can be done by software... :wink:

This is odd...
Since I upgraded my MDA2 to 2.06.00WWE Radio: 1.14.00 I've seen this problem where the carrier name was changed to a number (in my case 334020).
On my previous ROM version I had no problem at all. And this device does not even exsist in Mexico and it displayed the carrier name (Telcel) without a problem.
I think the carrier name is taken from the network itself and fed to the registry but this particular ROM has problems taking this particular carrier numbers.
If I do a network search I can see the other carrier in my area (Movistar as a number also) and two other United States Carriers (Cingular and AT&T) but this time with their names (I live close to the United States).
To "fix" this I created a GIF file named carrierlogo.gif and place it on the Pocket PC Windows directory and now it shows a nice Telcel logo instead!...

@ Rayan
that looks good! Could you please explain how you did it? The first step obviously was to place it on the Pocket PC Windows directory, but what were the other fixes? Did you tweak the registry? Newbie question... I've been a XDA 2s user only for a few weeks Rayan!!

mamaich said:
example:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RIL\OperatorNames]
"45404"="3-DUALBAND-"
Click to expand...
Click to collapse
Mamaich speaks loud and clear! Yup, adding that additional string did the trick! I created a string for my carrier ("40468"="MTNL"), did a soft reset and Voila! It worked! Thank you Mamaich, thank you forum!!

Hi Dilip,
I tried the trick on my PDA2k, but not worked..can u pls elaborate how u hv added the string....or made a new key value in the registry?

hdubli said:
Hi Dilip,
I tried the trick on my PDA2k, but not worked..can u pls elaborate how u hv added the string....or made a new key value in the registry?
Click to expand...
Click to collapse
it works and thanks to mamaich (he is the greatest) i tried it on my imate jam and worked like a charm.... all u have to do is navigate to
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\RIL\OperatorNames]
using any registry editor like resco..... once u reach OperatorNames create a STRING VALUE
in the Name box write the number that shows in ur dialing pad and in the String box write the name of the operator or any name u want ..... look at the pic ... and u can write it in any lang u want

As shown by PapaDocta above, I added a string to my registery and this is how my phone looks now:

Hi!!!
Thaks, now it worked...I was trying to make a new key value and what not.....but never knew that it was so simple.
Thanks a ton..This helps very much during roaming...

2nd Line on Dash

I recently purchased an unlocked T-mobile Dash and activated it with Rogers. I got the two lines put on it(one business number, one personal number). Everything is working fine, I receive calls, txt and voice mail through both lines. Unfortunately I cannot seem to be able to make outgoing calls through the 2nd line.
I was wondering which if any of the wm6.1 firmwares or perhaps a add-on program would be able to activate the line selection on the phone. I am currently using the T-Mobile WM 6.0 firmware.
I have spent the better part of 5hours searching these forums and new firmwares but cannot find anything on the 2nd line support.
Any help is greatly appreciated.

Please any help would be appreciated. Someone must know if any of the 6.1 firmwares would have this feature enabled. I have tried looking but there nothing in the firmware notes.
I would rather not have to update one at a time.

motaguy said:
I recently purchased an unlocked T-mobile Dash and activated it with Rogers. I got the two lines put on it(one business number, one personal number). Everything is working fine, I receive calls, txt and voice mail through both lines. Unfortunately I cannot seem to be able to make outgoing calls through the 2nd line.
I was wondering which if any of the wm6.1 firmwares or perhaps a add-on program would be able to activate the line selection on the phone. I am currently using the T-Mobile WM 6.0 firmware.
I have spent the better part of 5hours searching these forums and new firmwares but cannot find anything on the 2nd line support.
Any help is greatly appreciated.
Click to expand...
Click to collapse
I have two lines but I use a dual SIM adapter which allows me to switch between the lines for outgoing calls via an interface. This may be the way you have to go as well as I do not know of any other way to do it.

Well, I finally decided to try and put the Rogers firmware on the phone, that seems to have solved the line issue. It still would be nice to know if any of the 6.1 firmwares have the line selection in the phone options.

Bupahs said:
I have two lines but I use a dual SIM adapter which allows me to switch between the lines for outgoing calls via an interface. This may be the way you have to go as well as I do not know of any other way to do it.
Click to expand...
Click to collapse
That is the most common way it is done, and it is the only way I know works for sure... So if anyone wants to do this I would recommend doing it...

need help with my htc s621

hi;
need help with my htc s621, was using it in Vancouver/ Canada;
couple of mounts ago used a service here to unlock it and was able to use it in Iran while I am staying;but with some problem;
on regional/Locale there is no Iran in the country list, there is problem that I think it is related to it;
when I make a call using the keypad, the call will be ended so it won't make a call, but if i save the number into the phone book and call the number from there; then it works, to mention that I changed the locale to Sweden, because this way at least i can make a call from phone book, and when I get a call can not return the all using the number, because it will add the country code to the number, so I have to enter into phone book and remove the country code then be able to use it.
anyway I can make this work?
some kind of ROM update ?
I have searched many local shops here, but there are other models of htc around but not excalibur to get some help;
appreciate any help;

Welcome to forums
have a deep read here:
http://forum.xda-developers.com/showthread.php?t=537151
Reflashing to a newer ROM could help your problem (which I don´t understand quite well)
Good luck,

bluesky88 said:
hi;
need help with my htc s621, was using it in Vancouver/ Canada;
couple of mounts ago used a service here to unlock it and was able to use it in Iran while I am staying;but with some problem;
on regional/Locale there is no Iran in the country list, there is problem that I think it is related to it;
when I make a call using the keypad, the call will be ended so it won't make a call, but if i save the number into the phone book and call the number from there; then it works, to mention that I changed the locale to Sweden, because this way at least i can make a call from phone book, and when I get a call can not return the all using the number, because it will add the country code to the number, so I have to enter into phone book and remove the country code then be able to use it.
anyway I can make this work?
some kind of ROM update ?
I have searched many local shops here, but there are other models of htc around but not excalibur to get some help;
appreciate any help;
Click to expand...
Click to collapse
Hi,
I am also in Vancouver although my phone is a T-Mobile Dash that I got on eBay. You really have a different problem here. I assume that you are using an Iranian SIM card when in Iran and not your Rogers/Fido SIM.
Another guy I work with has a Rogers s621 and even though I unlocked and flashed his ROM for him (originally to the Kavanna 6.1 and now to the EVO 6.5 ROM) he had trouble on trips to China with his China Mobile SIM which itself needed to be unlocked to use it. He ended up buying a phone over there instead.
I assume you are still using the Rogers 6.0 ROM, which is better than the T-Mobile but far behind either of the two I listed above. I would flash to Ookba's 3VO ROM, it is really great and runs beautifully. But follow the direction to the letter, don't skip any steps. I have no idea if it will solve your particular problem, but even if it won't you'll be a lot happier with the phone using it here in BC.
Here is the link to the ROM.
http://forum.xda-developers.com/showthread.php?t=523718

Thanks for the replies guys;
I will do some reading and will upgrade to see if it will become better or not;
yes I still have the Rogers 6.0 ROM; and use an Iranian SIM card;
I wonder if I upgrade and then some problem occurs is it possible to downgrade to what I have, perhaps a way to backup the ROM I have.
Thanks

As long as you follow the instructions on my previous post al should be ok, but in case it fails you can always go back and install another ROM, but believe me if you install any new ROM (6.1 or 6.5) you´ll be so happy that you won´t want to go back

OK;
I did install the new ROM (EVO 6.5 ROM);
it is very nice, I like it but the name of my country Iran is missing in this version also,
by the way I believe this ROM is application unlocked, I wonder why I can not install any application on it;
I searched online and found couple of free apps fo wm 6.5 but it won't be installed. I have not got any error or something.
some of the apps will go half and some up to the end but I don't find it anywhere.
any idea why?
if anyone has installed an application on htc s621 using same ROM please provide a name and a link to download if possible.
appreciate your help.

bluesky88 said:
OK;
I did install the new ROM (EVO 6.5 ROM);
it is very nice, I like it but the name of my country Iran is missing in this version also,
by the way I believe this ROM is application unlocked, I wonder why I can not install any application on it;
I searched online and found couple of free apps fo wm 6.5 but it won't be installed. I have not got any error or something.
some of the apps will go half and some up to the end but I don't find it anywhere.
any idea why?
if anyone has installed an application on htc s621 using same ROM please provide a name and a link to download if possible.
appreciate your help.
Click to expand...
Click to collapse
I don't know if this will help, or whether you have already tried it. You would probably have to do this while in Iran with the Iranian SIM card in the phone. Try entering your settings menu, All Settings > Phone > More > Networks > Menu > Preferred Networks. Scroll down to see if your Iranian network is shown with all the other international choices.
I have no idea how this list is generated, I assume it is by Rogers/Fido here in Vancouver. But you may have a political problem on your hands rather than technical. Are the sanctions against Iran reaching to some organization of cellular providers and the Iranian carriers are being blocked by them from being on the list? I don't know the answer, you would know a lot more about what is restricted in Iran (from within or without) than I would.
In any case, good luck.

OK; Here is what append with my phone;
I upgraded to 3VOLUTION series to see if the dialing problem will be solved or not, everything was OK after installation no errors or something, but as for the calling, as my phone had problem calling out using keypad, now this time after upgrading to wm6.5 my phone could not dial from phone book either,
so practically useless phone, it could only receive calls.
I searched for a solution online , did not find any answer, looked around phone shops here in my city, until I found a guy that said he can make it work, he had a box so in less than 20 minutes did something and phone start working properly, I can make a call from keypad and phone book no problem,
and in the location status the country of Iran is not listed either I am not sure what he did using the box.
I did asked the guy if I upgrade or downgrade WM can the same thing happen again, he was not sure.
I am thinking of downgrading to 6.1 since there are not much application found for 6.5.
but I don't want to pay the guy again for the same thing.
does anyone know of this things?
what he actually did with the box that can not be done without it?
appreciate any help

HTC One X on Rogers - Name Caller ID

I have International Quad Code model working on Rogers.
Rogers and Fido exclusively support so called "Name Caller ID" i.e. if someone calls you who is NOT in your contact list, still the NAME of the person calling appears on the screen.
This feature worked on my earlier phones such as Sony Xperia, Motorola Razr and I though HTC One X would also work. But apparently its not
Any one can suggest how to fix this? or any one else with HTC X international version could confirm same issue on Rogers/Fido?

I don't believe the phone supports the feature. I can't remember any htc phone that I have had on rogers that worked with name display.
Sent from my HTC One X using Tapatalk 2

That is a pity .... I am having thoughts of selling mine now since Name Caller ID is essential for me.
I should have checked before buying

Flyarnk said:
That is a pity .... I am having thoughts of selling mine now since Name Caller ID is essential for me.
I should have checked before buying
Click to expand...
Click to collapse
man there is an app for that u can make it run in the back ground it takes nothing from ur ram and all those stuff its called "whozcalling" it will give u the name of the caller and so on as long as u got 3g or wifi on ur phone its really good or there is another app u can get u type in the number and it gets u the name i forgot its name
its sad to sell this beast just for this problem so i guess this will help

Apps like Whozcalling are great when they report a name, but I have noticed that they don't seem to be able to report business names, not sure if they can pull names form Rogers cell phones either. I just tested it from my office phone and my Galaxy SII correctly presented the name, Whozcalling showed unknown caller.
I am also thinking of getting the One X but this could be a deal breaker for me even though I really like HTC Sense and the camera in the One looks to be amazing.
I really wish that Rogers would either ask HTC to add this to their phones for them (huge exclusivity advantage to Rogers, discourages ppl from buying international versions) or Rogers could figure out a way to add the feature to their phones, I mean they know how to customize the boot logo and add all their crapware, why not add some code to support a feature that they sell?
Every time I have this argument with Rogers they claim that they don't modify the Android build that comes with phones in any way, WTF? How does all that Rogers branded stuff get on there then? I guess the issue is that unless it is on their computer screens, they don't know the answers to anything, they must hire people who have never owned a cell or smartphone before in their lives.

I've been on Fido for some 5 years. Had this issue on many smartphones. Solution was to have Fido "exclude" the Whocalled feature from my line. In theory, it's still part of my package, but it's disabled. I'm not sure if that's what you were asking...but while it was active, it screwed up ALL my calls (eg I could not see number ID if not in my address book, nor name ID if in my address book).
If this is what you want --> call Rogers and ask for it exactly like that "need to exclude WhoCalled". Insist if they push back (eg we cannot exclude a feature in a package you have).
Hope this helps.

mickliq said:
I've been on Fido for some 5 years. Had this issue on many smartphones. Solution was to have Fido "exclude" the Whocalled feature from my line. In theory, it's still part of my package, but it's disabled. I'm not sure if that's what you were asking...but while it was active, it screwed up ALL my calls (eg I could not see number ID if not in my address book, nor name ID if in my address book).
If this is what you want --> call Rogers and ask for it exactly like that "need to exclude WhoCalled". Insist if they push back (eg we cannot exclude a feature in a package you have).
Hope this helps.
Click to expand...
Click to collapse
he's not calling about the who called feature, who called is when someone calls you while ur phone have no reception or off then you'll get a message telling you xxx called u @ xx:xx

wai_lai416 said:
he's not calling about the who called feature, who called is when someone calls you while ur phone have no reception or off then you'll get a message telling you xxx called u @ xx:xx
Click to expand...
Click to collapse
Sorry I meant Name Display...although I also excluded WhoCalled!

Just spoke to Rogers technical support level 2 and they can't confirm if Rogers HTC X works with Name Display or not!
I would happily trade my Quad Core with Rogers Dual Core if it works.
Can anyone with Rogers HTC One X confirm "Name display" is working or not?
Thanks

Flyarnk said:
Just spoke to Rogers technical support level 2 and they can't confirm if Rogers HTC X works with Name Display or not!
I would happily trade my Quad Core with Rogers Dual Core if it works.
Can anyone with Rogers HTC One X confirm "Name display" is working or not?
Thanks
Click to expand...
Click to collapse
I would post your question in the htc one xl forum. There seems to be some people in there with the Rogers phone in hand.

Bought unlocked SM-G965U1 in the US but it's missing features required by Rogers

Hi everyone,
So we are from Canada and use Rogers because we need caller ID with name, not just number and Rogers is the only one that has that. We were in the US months ago so bought 2 Galaxy S9+ from BestBuy unlocked, model SM-G965U1.
Unfortunately caller ID with name is not working. Rogers said it's because I'm using a phone not purchased in Canada and that they cannot help me. If I put my SIM in my Pixel, S6, S7, S8 they show the name of the caller every time. In addition, when I go under phone settings, the "Caller ID and spam protection" feature is greyed out and set to Off.
Is there any way to install the Rogers firmware on here, or even Rogers carrier settings or something to possibly get caller ID with name working or am I SOL? I found firmware for it on Sammobile but they are all for US providers. Super disappointed as I use my phone for work so not having name display is really unproductive.

Curious, but would an app like Hiya work for you in Canada?

ryuvann said:
Hi everyone,
So we are from Canada and use Rogers because we need caller ID with name, not just number and Rogers is the only one that has that. We were in the US months ago so bought 2 Galaxy S9+ from BestBuy unlocked, model SM-G965U1.
Unfortunately caller ID with name is not working. Rogers said it's because I'm using a phone not purchased in Canada and that they cannot help me. If I put my SIM in my Pixel, S6, S7, S8 they show the name of the caller every time. In addition, when I go under phone settings, the "Caller ID and spam protection" feature is greyed out and set to Off.
Is there any way to install the Rogers firmware on here, or even Rogers carrier settings or something to possibly get caller ID with name working or am I SOL? I found firmware for it on Sammobile but they are all for US providers. Super disappointed as I use my phone for work so not having name display is really unproductive.
Click to expand...
Click to collapse
you'll be looking for a 960w firmware. I'm not sure if it'll work. let us know.

Tel864 said:
Curious, but would an app like Hiya work for you in Canada?
Click to expand...
Click to collapse
Apps would work but the problem is when multiple people call from the same number. For example 416-123-1234 if that's my company number, if I call out it shows my name and that number, if John Smith calls out it says John Smith and that number, and so on. Apps like Hiya aren't actually querying the CNAM database or whatever, so they'd just show my company name or whatever is in the database, vs actually retrieving the caller ID name being sent from my phone system. I'm trying Truecaller right now it seems similar to Hiya, so I think that will be the only alternative, as at least it will detect more than it does now!