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Hi Guys,
I've just ordered 17 touch pro 2's for work and I'm very impressed with them so far. Absolutely awesome phone. We've just got one issue which is the fact that when the phone is locked (we used centralised policies with exchange) you can't dial from our Parrots. The phone says you must unlock the device to allow bluetooth connection.
Does anyone know a way around this without taking the locks off of the phone which is a big no no. Tested it with a collegue's Omnia and it works fine.
You can replicate this issue by using the Bluesoleil dialer which is what I've been doing for testing.
The parrot receives calls fine, just can't make them he the phone is locked.
TIA.
Same problem
Hi there,
I'm having the same issue for dialling out via bluetooth whilst the phone is locked. The TP2 says it needs to be unlocked before answering the call.
There MUST be some registry key to change to prevent this "feature" ... none of the previous HTC phones I have had have had this problem.
Thanks in advance for any help!
i have the same problem, i installed s2u2, which solves the not being able to dial out when its locked, but it's not the most reliable solution.
i'd rather have it working like it did on my kaiser before this phone.
hope someone helps us out.
I tried out S2U2, but the problem is it's only a keypad lock, so plug the phone in USB for example and you still have full access to the device.
S2U2 also does not stop you sliding out the keyboard and pressing the mail button to read the emails on the phone, so this isn't a solution we can use, it's not even a compromise
Haven't had much luck with HTC support either. They are very quick to respond but don't respond with anything of value.
I just wanted to bump this thread -- I picked up a Tilt2 and have the same problem -- really annoying when trying to dial from the car and having to unlock (didn't have this issue on my Fuze).
Yeah this is the most annoying thing I have ever seen. There must be a way to turn it off. I use Ford Sync and really don't want to have to worry about my phone being locked or unlocked. Seems like this goes against all those phone laws. You are making me look at my phone first to make sure it isn't locked before I can safely dial.
Wish I had found this thread before I went ahead with getting a Tilt 2. Didn't have this problem with my Tilt.
Is this a WM6.5 limitation? Hopefully there is an obscure setting that I'm too stupid to find.
Cheers
... and I was just about to ask on this thread whether or not this was still a problem in WM6.5 but I guess I have my answer now.
It's definitely an issue in WM6.0
I contacted AT&T and they said to contact HTC.
HTC gave me this answer:
Thank you for contacting HTC Technical Assistance Center. I apologize for the length of time it took me to respond to your email. I understand how important it can be to use Bluetooth from your device when your device is locked. I will be happy to address the concern for you.
There is not a setting on your ATT Tilt 2 for enabling Bluetooth when your device is locked. When pairing Bluetooth with your vehicle your device must remain unlocked to use the correct functionality. I would suggest placing your device into hibernation mode and keeping your device in a carrying case.
Hi,
I have upgraded by TP2 with the offical HTC rom for 6.5 and installed my blackberry connect 1.06 client. Now, even with the BB lock enforced, as it was with the TP2 using 6.0 and it is working perfectly handsfree in my CAR, locked or not. Previously the TP2 with the stock 6.0 ROM wouldn't make calls when locked.
If people are reporting here that is didn't work in 6.5, then there must be a registry setting somewhere to enable or disable it.
I am just happy that I can make a call in the car, without having to pull over and unlock my phone.
If someone can give me a hint as to where in the registry to look I can compare some settings?
I have a stock AT&T Tilt-2, I loaded loaded "smartlock 1.7" to autolock the phone at power off and also when "in-call" to avoid random dialing. I don't use the PIN for locking.
I can dial hands free BT in my car and with headsets with no issues, power on/off whatever.
Maybe it'd disabled when locked with the PIN?
I am seeing the same issue with two of my users:
One is using a Verizon Wireless TP2 with MW6.1 stock ROM
The other is using an Unlocked HTC touch Pro 2, on the AT&T wireless network (not a Tilt2) with the HTC WM6.5 ROM upgrade.
The Verizon users is using Sync on his Ford Vehical. The other is using whatever system is in his BMW.
Both can pair with the car's system, but if the phone is locked with a PIN the user is not able to place a call without first unlocking the phone.
Has anyone found any information on this?
If MSVC is an option then it has the ability to dial while password protected.
Just noticed this has been bumped. I upgraded all of our phones to the standard Windows Mobile 6.5 from Vodafone when it came out a month ago and this problem is now resolved you'll be glad to know.
I've got 25 handsets currently working fine with no real issues. All the niggles that I had have gone away with 6.5 so it's definately worth the upgrade.
6.1 was screwed and no use with handsfree dialing if you use windows lock which we enforce on our exchange server.
Seems like every provider is a little different.
I have the AT&T Tilt 2 which came with WM6.5, AT&T support claims its a Microsoft and HTC problem. HTC claims its a Microsoft problem.
Anyone have a good support link to Microsoft to get this problem resolved?
Can someone with a working 6.5 rom please post the following registry info to see if there is a way to enable the bluetooth dialing on the roms that are not working?
HKLM\Software\Widcomm\General
When you get the unable to dial message it puts a new key in there called DontAskHfpCallFailOnDeviceLock and I figure that the bypass might be in this same area.
Registry
Here is everything under the BTConfig\General section.
[HKEY_LOCAL_MACHINE\Software\WIDCOMM\BTConfig\General]
"StackMode"=dword:00000001
"DeviceName"="HTC-ST7377"
"BDAddr"=hex:\
00,23,76,37,a9,89
"BlockBTIfHopper"=dword:00000001
"SendCompressedTelProperties"=dword:00000001
"UsePocketPCName"=dword:00000000
"UnnamedDeviceName"="<No Name>"
"UartPriority"=dword:00000096
"TransmitPriority256"=dword:00000098
"SuspendWithScoConnected"=dword:00000001
"SuspendTimeout"=dword:00001388
"SndPriority"=dword:0000009b
"SecurityType"=dword:00000002
"SCODelayTime"=dword:000007d0
"ReceivePriority256"=dword:00000097
"RadioInitLibrary"="BRCMInit.dll"
"PowerControlLibrary"="Serial_BTUR_DM.Dll"
"PCRemoteAutoConfig"=dword:00000001
"OriginalAudioDriver"="wavedev.dll"
"KeepStackLoaded"=dword:00000001
"EnableAFH"=dword:00000001
"DiscoverableTimeout"=dword:0000003c
"DeviceInactivityDuration"=dword:0000003c
"ConnectRelatedDefault"=dword:00000000
"BIPEnabled"=dword:00000001
"AFHAvoidedChannels"=dword:00000014
black88mx6 said:
Can someone with a working 6.5 rom please post the following registry info to see if there is a way to enable the bluetooth dialing on the roms that are not working?
HKLM\Software\Widcomm\General
When you get the unable to dial message it puts a new key in there called DontAskHfpCallFailOnDeviceLock and I figure that the bypass might be in this same area.
Click to expand...
Click to collapse
erenken said:
Here is everything under the BTConfig\General section.
[HKEY_LOCAL_MACHINE\Software\WIDCOMM\BTConfig\General]
"StackMode"=dword:00000001
"DeviceName"="HTC-ST7377"
"BDAddr"=hex:\
00,23,76,37,a9,89
"BlockBTIfHopper"=dword:00000001
"SendCompressedTelProperties"=dword:00000001
"UsePocketPCName"=dword:00000000
"UnnamedDeviceName"="<No Name>"
"UartPriority"=dword:00000096
"TransmitPriority256"=dword:00000098
"SuspendWithScoConnected"=dword:00000001
"SuspendTimeout"=dword:00001388
"SndPriority"=dword:0000009b
"SecurityType"=dword:00000002
"SCODelayTime"=dword:000007d0
"ReceivePriority256"=dword:00000097
"RadioInitLibrary"="BRCMInit.dll"
"PowerControlLibrary"="Serial_BTUR_DM.Dll"
"PCRemoteAutoConfig"=dword:00000001
"OriginalAudioDriver"="wavedev.dll"
"KeepStackLoaded"=dword:00000001
"EnableAFH"=dword:00000001
"DiscoverableTimeout"=dword:0000003c
"DeviceInactivityDuration"=dword:0000003c
"ConnectRelatedDefault"=dword:00000000
"BIPEnabled"=dword:00000001
"AFHAvoidedChannels"=dword:00000014
Click to expand...
Click to collapse
erenken,
Thanks for the info. The only item different on my 6.5 Tilt2 is that I also have a key "DontAskHfpCallFailOnDeviceLock"=1. Sounded very promising.
Unfortunately, changing this key to 0 and even deleting it doesn't make a difference: I still cannot dial via bluetooth while the phone is locked with a pin. I tried these changes both with and without a soft reset between.
mnunes:
Were you able to find a fix for this? I am in the same boat.
DaBody1 said:
mnunes:
Were you able to find a fix for this? I am in the same boat.
Click to expand...
Click to collapse
No, so far no luck. I can't say I've been looking very hard, though. It's one of those things I've started to learn to live with, as annoying as it is.
hi;
need help with my htc s621, was using it in Vancouver/ Canada;
couple of mounts ago used a service here to unlock it and was able to use it in Iran while I am staying;but with some problem;
on regional/Locale there is no Iran in the country list, there is problem that I think it is related to it;
when I make a call using the keypad, the call will be ended so it won't make a call, but if i save the number into the phone book and call the number from there; then it works, to mention that I changed the locale to Sweden, because this way at least i can make a call from phone book, and when I get a call can not return the all using the number, because it will add the country code to the number, so I have to enter into phone book and remove the country code then be able to use it.
anyway I can make this work?
some kind of ROM update ?
I have searched many local shops here, but there are other models of htc around but not excalibur to get some help;
appreciate any help;
Welcome to forums
have a deep read here:
http://forum.xda-developers.com/showthread.php?t=537151
Reflashing to a newer ROM could help your problem (which I don´t understand quite well)
Good luck,
bluesky88 said:
hi;
need help with my htc s621, was using it in Vancouver/ Canada;
couple of mounts ago used a service here to unlock it and was able to use it in Iran while I am staying;but with some problem;
on regional/Locale there is no Iran in the country list, there is problem that I think it is related to it;
when I make a call using the keypad, the call will be ended so it won't make a call, but if i save the number into the phone book and call the number from there; then it works, to mention that I changed the locale to Sweden, because this way at least i can make a call from phone book, and when I get a call can not return the all using the number, because it will add the country code to the number, so I have to enter into phone book and remove the country code then be able to use it.
anyway I can make this work?
some kind of ROM update ?
I have searched many local shops here, but there are other models of htc around but not excalibur to get some help;
appreciate any help;
Click to expand...
Click to collapse
Hi,
I am also in Vancouver although my phone is a T-Mobile Dash that I got on eBay. You really have a different problem here. I assume that you are using an Iranian SIM card when in Iran and not your Rogers/Fido SIM.
Another guy I work with has a Rogers s621 and even though I unlocked and flashed his ROM for him (originally to the Kavanna 6.1 and now to the EVO 6.5 ROM) he had trouble on trips to China with his China Mobile SIM which itself needed to be unlocked to use it. He ended up buying a phone over there instead.
I assume you are still using the Rogers 6.0 ROM, which is better than the T-Mobile but far behind either of the two I listed above. I would flash to Ookba's 3VO ROM, it is really great and runs beautifully. But follow the direction to the letter, don't skip any steps. I have no idea if it will solve your particular problem, but even if it won't you'll be a lot happier with the phone using it here in BC.
Here is the link to the ROM.
http://forum.xda-developers.com/showthread.php?t=523718
Thanks for the replies guys;
I will do some reading and will upgrade to see if it will become better or not;
yes I still have the Rogers 6.0 ROM; and use an Iranian SIM card;
I wonder if I upgrade and then some problem occurs is it possible to downgrade to what I have, perhaps a way to backup the ROM I have.
Thanks
As long as you follow the instructions on my previous post al should be ok, but in case it fails you can always go back and install another ROM, but believe me if you install any new ROM (6.1 or 6.5) you´ll be so happy that you won´t want to go back
OK;
I did install the new ROM (EVO 6.5 ROM);
it is very nice, I like it but the name of my country Iran is missing in this version also,
by the way I believe this ROM is application unlocked, I wonder why I can not install any application on it;
I searched online and found couple of free apps fo wm 6.5 but it won't be installed. I have not got any error or something.
some of the apps will go half and some up to the end but I don't find it anywhere.
any idea why?
if anyone has installed an application on htc s621 using same ROM please provide a name and a link to download if possible.
appreciate your help.
bluesky88 said:
OK;
I did install the new ROM (EVO 6.5 ROM);
it is very nice, I like it but the name of my country Iran is missing in this version also,
by the way I believe this ROM is application unlocked, I wonder why I can not install any application on it;
I searched online and found couple of free apps fo wm 6.5 but it won't be installed. I have not got any error or something.
some of the apps will go half and some up to the end but I don't find it anywhere.
any idea why?
if anyone has installed an application on htc s621 using same ROM please provide a name and a link to download if possible.
appreciate your help.
Click to expand...
Click to collapse
I don't know if this will help, or whether you have already tried it. You would probably have to do this while in Iran with the Iranian SIM card in the phone. Try entering your settings menu, All Settings > Phone > More > Networks > Menu > Preferred Networks. Scroll down to see if your Iranian network is shown with all the other international choices.
I have no idea how this list is generated, I assume it is by Rogers/Fido here in Vancouver. But you may have a political problem on your hands rather than technical. Are the sanctions against Iran reaching to some organization of cellular providers and the Iranian carriers are being blocked by them from being on the list? I don't know the answer, you would know a lot more about what is restricted in Iran (from within or without) than I would.
In any case, good luck.
OK; Here is what append with my phone;
I upgraded to 3VOLUTION series to see if the dialing problem will be solved or not, everything was OK after installation no errors or something, but as for the calling, as my phone had problem calling out using keypad, now this time after upgrading to wm6.5 my phone could not dial from phone book either,
so practically useless phone, it could only receive calls.
I searched for a solution online , did not find any answer, looked around phone shops here in my city, until I found a guy that said he can make it work, he had a box so in less than 20 minutes did something and phone start working properly, I can make a call from keypad and phone book no problem,
and in the location status the country of Iran is not listed either I am not sure what he did using the box.
I did asked the guy if I upgrade or downgrade WM can the same thing happen again, he was not sure.
I am thinking of downgrading to 6.1 since there are not much application found for 6.5.
but I don't want to pay the guy again for the same thing.
does anyone know of this things?
what he actually did with the box that can not be done without it?
appreciate any help
Hello,
First, let me express my deepest thanks in advance for those of you who may be of assistance. I have visited this site many times over the years when I needed to find the answers to smartphone related issues (mostly rooting..etc). I have usually found the information that I needed via reading posts and trial and error; however, I am having a problem that I cannot find the answer to and it is frustrating the crap out of me.
So, here goes:
I bought a LG LS980 off of Ebay. It was locked to Sprint and I had a friend of mine root it (since I couldn't figure it out and it ended up being that the firmware had to be downgraded since a patch was bumped to it) and unlocked (or so i was told, but I do not know how to find out). It is currently running Cyanogenmod 12.1. I wanted to use my old phone's SIM and pop it into my new phone so that I could enjoy it (the old phone was a Nexus and ran hella slow). So, anyway.... I contacted NET10 customer support since that is my carrier and explained what I wanted to do. They let me know that as long as it is unlocked that I would be able to just swap the SIM into the new phone and should be good to go. They checked my IMEI and said that the phone was, indeed, compatible and as long as it is unlocked it should just be a matter of a simple ROM swap. Not the case. I put the SIM in and booted it up. It went from No Service to saying "Sprint" on the upper left hand corner. I try to make a call and it states that, "The code or number that I am dialing is incorrect, please try the code or number again". I looked this up on the internet and didn't find a focused answer. I talked to my friend and he stated that I may have to set up a new APN profile.
I have checked the APN settings on it and all of the APN profiles have the prefix "Verizon". I used this mini tutorial at http://forums.androidcentral.com/goo...-settings.html along with the NET10 settings to try and make a profile. Both of their workarounds don't seem to work. I can enter about half of the information and then either click BACK or SAVE and then the profile is gone. I am not sure this is the reason that my phone is not working, but I thought I would give it a try. I have also tried to use this tutorial: http://forum.xda-developers.com/showthread.php?t=2798566 as a loose guide, TWRP installed. Keep in mind that I believe that my firmware was rolled back to ZVE. and not ZVD. When I have tried to edit the build.prop values at the tutorial states it does not save. Also, there are two lines that are not even in my build.prop (ro.build.target_operator and persist.service.crash.enable). When I have tried to edit or add it adds them but does not save and definitely does not persist through reboot. I feel as if I am close to getting the phone to work, but I am unsure where to go from here. I really do NOT want to have to go back to a stock ROM and all of that because....well.... my friend did the rooting and installing of cyanogenmod and I don't want to risk undoing all of his work and having to pay $ to have it done all over again (I have rooted phones..etc, but this G2 was a MOFO because of the firmware patch for me). NET10 CS and TS was of no help and they gave me a ticket number (and to tell you the truth the are outsourced and I can't understand what their reps are saying). So, does anyone have any advice or threads that I can look at? Like I said, I feel as if it is close, but no matter what number I call it says that recording. I get no incoming calls (although it rings when listening to the incoming calling phone's speaker). I am also unable to send or receive SMS or MMS messages. Any help would be greatly appreciated. I am not the most technically savvy person, but I can answer your questions to the best of my ability and I am good at following directions. (I have about 5-6 phone root/ROMS under my belt and even 2-3 SPRINT to NET10 activations, but this one is just perplexing the crap out of me) . Could it be that the phone is not unlocked???? How do I check this??? Is there a way??? When I put in the NET10 SIM it never asked me for an unlock code so I am assuming that my friend unlocked it? I have also tried "Turn the phone ON and type 2945#801# If nothing happens, type 2945#802# or 2945#*803#" and no hidden menu appears asking for an unlock code.
Hello,
First, let me express my deepest thanks in advance for those of you who may be of assistance. I have visited this site many times over the years when I needed to find the answers to smartphone related issues (mostly rooting..etc). I have usually found the information that I needed via reading posts and trial and error; however, I am having a problem that I cannot find the answer to and it is frustrating the crap out of me.
So, here goes:
I bought a LG LS980 off of Ebay. It was locked to Sprint and I had a friend of mine root it (since I couldn't figure it out and it ended up being that the firmware had to be downgraded since a patch was bumped to it) and unlocked (or so i was told, but I do not know how to find out). It is currently running Cyanogenmod 12.1. I wanted to use my old phone's SIM and pop it into my new phone so that I could enjoy it (the old phone was a Nexus and ran hella slow). So, anyway.... I contacted NET10 customer support since that is my carrier and explained what I wanted to do. They let me know that as long as it is unlocked that I would be able to just swap the SIM into the new phone and should be good to go. They checked my IMEI and said that the phone was, indeed, compatible and as long as it is unlocked it should just be a matter of a simple ROM swap. Not the case. I put the SIM in and booted it up. It went from No Service to saying "Sprint" on the upper left hand corner. I try to make a call and it states that, "The code or number that I am dialing is incorrect, please try the code or number again". I looked this up on the internet and didn't find a focused answer. I talked to my friend and he stated that I may have to set up a new APN profile.
I have checked the APN settings on it and all of the APN profiles have the prefix "Verizon". I used this mini tutorial at http://forums.androidcentral.com/goo...-settings.html along with the NET10 settings to try and make a profile. Both of their workarounds don't seem to work. I can enter about half of the information and then either click BACK or SAVE and then the profile is gone. I am not sure this is the reason that my phone is not working, but I thought I would give it a try. I have also tried to use this tutorial: http://forum.xda-developers.com/show....php?t=2798566 as a loose guide, TWRP installed. Keep in mind that I believe that my firmware was rolled back to ZVE. and not ZVD. When I have tried to edit the build.prop values at the tutorial states it does not save. Also, there are two lines that are not even in my build.prop (ro.build.target_operator and persist.service.crash.enable). When I have tried to edit or add it adds them but does not save and definitely does not persist through reboot. I feel as if I am close to getting the phone to work, but I am unsure where to go from here. I really do NOT want to have to go back to a stock ROM and all of that because....well.... my friend did the rooting and installing of cyanogenmod and I don't want to risk undoing all of his work and having to pay $ to have it done all over again (I have rooted phones..etc, but this G2 was a MOFO because of the firmware patch for me). NET10 CS and TS was of no help and they gave me a ticket number (and to tell you the truth the are outsourced and I can't understand what their reps are saying). So, does anyone have any advice or threads that I can look at? Like I said, I feel as if it is close, but no matter what number I call it says that recording. I get no incoming calls (although it rings when listening to the incoming calling phone's speaker). I am also unable to send or receive SMS or MMS messages. Any help would be greatly appreciated. I am not the most technically savvy person, but I can answer your questions to the best of my ability and I am good at following directions. (I have about 5-6 phone root/ROMS under my belt and even 2-3 SPRINT to NET10 activations, but this one is just perplexing the crap out of me) . Could it be that the phone is not unlocked???? How do I check this??? Is there a way??? When I put in the NET10 SIM it never asked me for an unlock code so I am assuming that my friend unlocked it? I have also tried "Turn the phone ON and type 2945#801# If nothing happens, type 2945#802# or 2945#*803#" and no hidden menu appears asking for an unlock code.
You can unlock your Sprint phone for GSM but you can't activate it to Verizon or its MVNOs.
i just switched to AT&T and have been using GV for years on Sprint. Like to know if the issues are m10 GV or AT&T.
its not letting me change my carrier voicemail or forwarding number.
i am on viper rom right now but i tried it on Ice and leedroid also.
any ideas on a fix?
Askym said:
i just switched to AT&T and have been using GV for years on Sprint. Like to know if the issues are m10 GV or AT&T.
its not letting me change my carrier voicemail or forwarding number.
i am on viper rom right now but i tried it on Ice and leedroid also.
any ideas on a fix?
Click to expand...
Click to collapse
what happens after you dial in the forwarding number? i think the app is deprecated with hangouts replacing it. no issue on verizon with viper
ffuser1 said:
what happens after you dial in the forwarding number? i think the app is deprecated with hangouts replacing it. no issue on verizon with viper
Click to expand...
Click to collapse
it connects to my gv number asking for a pin to get in my voicemail.
i was able to get into vm settings on the phone and changed my vm number there. should that make it work even tho i wasnt able to change the carrier?
No, he means did you set it up to forward to your AT&T number? If you switch carriers you have to set it up all over again.
https://forums.att.com/t5/Data-Mess...et/Google-Voice-voicemail-set-up/td-p/1970069
entropism said:
No, he means did you set it up to forward to your AT&T number? If you switch carriers you have to set it up all over again.
https://forums.att.com/t5/Data-Mess...et/Google-Voice-voicemail-set-up/td-p/1970069
Click to expand...
Click to collapse
oh sorry i misunderstood lol
yes i did change that on the GV page.
apparently im not the only one with this problem... http://goo.gl/s8QgW2 its on android central also. i have a feeling the problem is in the new visual voicemail? maybe?
Did you also dial the new forwarding number? You have to dial *004*xxx-xxx-xxxx# to actually set the forwarding correctly.
entropism said:
Did you also dial the new forwarding number? You have to dial *004*xxx-xxx-xxxx# to actually set the forwarding correctly.
Click to expand...
Click to collapse
i did. and it gave me "all conditional call forward connection problem or invalid mmi code"
That happened to me when I forgot the # at the end
entropism said:
That happened to me when I forgot the # at the end
Click to expand...
Click to collapse
i tried the "**004*xxxxxxxxxx#, *004*xxxxxxxxxx#" with and without the #. all failed.
id say ive even placed it on the floor and did the "work damn it" dance around it lol
Askym said:
i just switched to AT&T and have been using GV for years on Sprint. Like to know if the issues are m10 GV or AT&T.
its not letting me change my carrier voicemail or forwarding number.
i am on viper rom right now but i tried it on Ice and leedroid also.
any ideas on a fix?
Click to expand...
Click to collapse
I've had this issue with all of the european custom ROMS. they don't support call forwarding or Volte on ATT. I've done extensive testing on this issue with the M8 and M9 as well and it's something to do with the telephony apk and libs on the wwe base.
This is a pain, but the quickest way to setup GV on a custom wwe (401) based rom, is make a full backup your custom ROM in TWRP, restore your stock system (617 I'm assuming), setup GV, then restore your custom ROM. You MIGHT need to wipe data after you restore stock, but I would try without wiping first. If you still get the error in call forwarding menu, then go back to twrp and wipe data too.
Askym said:
i tried the "**004*xxxxxxxxxx#, *004*xxxxxxxxxx#" with and without the #. all failed.
id say ive even placed it on the floor and did the "work damn it" dance around it lol
Click to expand...
Click to collapse
I also have the same issue with GV on AT&T. But this issue preceded the arrival of my HTC 10. I used GV over AT&T successfully on my HTC One M8 for over 2 years, but somehow in the last couple of months it stopped working and kept going to AT&T voice mail. Same behaviour on my new HTC 10. I think it's something with AT&T network.
PS I'm fully stock, Unlocked US edition HTC 10.
JeffreyJDavis said:
I also have the same issue with GV on AT&T. But this issue preceded the arrival of my HTC 10. I used GV over AT&T successfully on my HTC One M8 for over 2 years, but somehow in the last couple of months it stopped working and kept going to AT&T voice mail. Same behaviour on my new HTC 10. I think it's something with AT&T network.
PS I'm fully stock, Unlocked US edition HTC 10.
Click to expand...
Click to collapse
How old is your sim card? I know this sounds like a stock solution from no-nothing ATT support, but Volte and call forwarding didn't work on my wife's A9 until I got her a new sim card instead of the old one from her iphone 5. Of course, that doesn't really explain why it would suddenly stop working.
If you are truly stock, call forwarding should work. What happens when you go to call forwarding settings in your call settings? Does your AT&T VM number show up, or do you get an unexpected network error?
Anyway, if it IS an att network issue, it's not happening in my area. Call forwarding is working as expected here.
The easiest way would be to borrow someone else's ATT phone, put your SIM in, set the call forwarding, transfer SIM. The network stores your values. If that doesn't work, it's an ATT issue with SIM provisioning and your best bet for fixing that is getting a new SIM and starting over.
EtherealRemnant said:
The easiest way would be to borrow someone else's ATT phone, put your SIM in, set the call forwarding, transfer SIM. The network stores your values. If that doesn't work, it's an ATT issue with SIM provisioning and your best bet for fixing that is getting a new SIM and starting over.
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There is no AT&T 10. They decided not to carry it.
jollywhitefoot said:
There is no AT&T 10. They decided not to carry it.
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Any ATT phone will work. The call forwarding moves with the SIM, not the phone. I have T-Mobile and when I was trying out TPO mobile, I had my T-Mobile SIM in my Leon. I set my Leon to forward all calls to my TPO number and put the TPO SIM in my Note 5. When I decided I was going to keep T-Mobile, I took the SIM from my Leon and placed it back in my Note 5 and all of my call forwarding settings went with the SIM.
EtherealRemnant said:
Any ATT phone will work. The call forwarding moves with the SIM, not the phone. I have T-Mobile and when I was trying out TPO mobile, I had my T-Mobile SIM in my Leon. I set my Leon to forward all calls to my TPO number and put the TPO SIM in my Note 5. When I decided I was going to keep T-Mobile, I took the SIM from my Leon and placed it back in my Note 5 and all of my call forwarding settings went with the SIM.
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You're right.
It's the same reason the method I proposed works. I just had a brain cramp when I responded to your first post.
jollywhitefoot said:
You're right.
It's the same reason the method I proposed works. I just had a brain cramp when I responded to your first post.
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We all have them lol.
The issue is because of VoLTE/HDVoice. You cannot provision those on a proper build.
Go online to ATT.com and click on the support tab, open a chat and have a tech manually set your conditional forwarding options.
I just had to do this myself.
You can try to hack around it as mentioned above but it doesn't tend to stick and will need to be reset. Online support is the only way to properly get it configured.
Sent from my HTC 10 using Tapatalk
datafoo said:
The issue is because of VoLTE/HDVoice. You cannot provision those on a proper build.
Go online to ATT.com and click on the support tab, open a chat and have a tech manually set your conditional forwarding options.
I just had to do this myself.
You can try to hack around it as mentioned above but it doesn't tend to stick and will need to be reset. Online support is the only way to properly get it configured.
Sent from my HTC 10 using Tapatalk
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I seem to have to do that once a month or so. It keeps getting jazzed up all the time. To the point of my just sticking with stupid att visual voicemail instead.
Also, after resetting my phone, I lost HD voice options on this HTC 10 ?
Sent from my HTC 10 using Tapatalk
robstunner said:
Also, after resetting my phone, I lost HD voice options on this HTC 10
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I've made a few posts about this, there is a provisioning bug that doesn't process the carrier XMLs/.prop's properly.
After a reset or anything similar be sure to boot the phone WITHOUT the SIM installed, let it fully boot and get through the welcome/setup portion until you see the home screen.
Then insert the SIM and you should trigger the carrier provisioning option. It'll tell you it needs to reboot and then should allow you to pick the carrier and finish provisioning.
Alternately
You can insert a SIM from another carrier and that will reset the provisioning. Then re-insert your SIM and go through provisioning again.
I had the same issue for days and finally sorted it out. I have VoLTE/HDVoice active and it works with almost ALL phone numbers dialed not just other VoLTE/HDVoice users.