Hello everybody! First of all I would like to thank you all for the already given support...
I've installed the O2 rom today on a M2000 and everything's fine except the only thing which was motivating me to install it, BBconnect!
I've changed the gprs settings to fit to my provider (swisscom, switzerland), subscribed to the bb service, when connecting getting the message "successfuly registered", Getting the PIN and an IP address, asked the Administrator to set up my account on our bb server but nothing's happening... no email received!
I must mention that I don't get any Service in the Services Lists, No IT policy, in the Option tab the connection is set to "BlackBerry" (and unable to change it, details: APN blackberry.net and the IP adresses plus ports).
The version of BBconnect is 2.0.1.39)
Can someone help me on this? That would be great! As I'm a newbie with BB a help from you would be much appreciated...
I have a couple of POP3 accounts on my O2 XDAIIs. I used to be able to download my email from ISP without problems.
Lately, when there is any email waiting, it will connect and try to download and pop up the following message "Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again."
The other POP3 accounts work fine, even with the same ISP, and this POP3 account used to work when I first got the unit. The POP3 account in question works fine from my Treo using the same SIM card (I have Cingular).
I searched all over the web and forums, I see many have the problem and some have not been able to resolve it. I tried:
1) Soft and Hard Reset
2) Deleting and reentering the account
3) Used the Sprite Mail cleanup utility (which basically cleans all emails and attachments)
4) Tried a registry key that had worked for some: HKEY_LOCAL_MACHINE\Software\Microsoft\Inbox, create new DWORD ForceOffSSL and give it a value of 1.
5) Checked with my ISP – they could not see any problem with the account and works with anything else but my O2 XDA IIs.
6) I tried the Flemail 2006 program (formerly WebIS) and it worled for email. But the program is so buggy and slow that I had to delete it. This tells me the problem is with the native pocket outlook.
If there is NO email, it will connect, check and disconnect with no error.
There is a timeout somewhere. The other accounts can connect and download without problems.
Has anybody else had this problem and does anybody have any suggestions?
:evil:
No one else has had this problem? Any suggestions?
I know it is device specific as it works on the same GSM account on a Treo.
PPC6700 with same problem
I just purchased the PPC 6700 and I love the device itself, but I have had many problems with it after owning it for only 4 days.
1. Sprint failed to let me know that my phone had to be updated. Thanks! I only found out about this update after 1 hour of phone tech support trying to find out why my phone randomly went into flight mode. What a pain in the ***.
2. I have my own servers and cannot download my mail from them or my home isp. Sprint by the way repeatedly told me this must be an issue with you server. I told him after being on the phone for 3 hours (I could tell he wasn't happy) "You must be right! Microsoft has always developed software much more then anything ever put out in the Unix world".
So the only help I guess I can offer to you is "Yes, I have the same problem with the native outlook that comes with WM5.0
likegadgets said:
No one else has had this problem? Any suggestions?
I know it is device specific as it works on the same GSM account on a Treo.
Click to expand...
Click to collapse
Whenever I see this (and I see it a alot) on mt XDA IIs, I just select Accounts|Clear <account>
If it doesnt work immediately then I restart the Outlook Inbox app and/or disconnect/reconnect.
Been through searching registry/deleting this & that database file / re/installing accounts. Havent had to do that for ages.
I access 5-6 pop accounts from various servers, several are my wife's. My bet is that it has something to do with whether the current status of the emails downloaded in your device matches the server etc - due to the function that you can delete the emails from the server by downloading, deleting and then deleting from the 'deleted items' folder and re-sycning
HTH
ME TOO! Any resolution??
I am having the SAME EXACT PROBLEM with my new 6700...did you ever find a resolution?
THanks,
I am having the same problem on a Hermes / TyTN.
My first TyTN was fine. I have 3 email accounts. 1 uses SSL and the other 2 don't. There were no problems using either account.
Having replaced my 1st TyTN with a new one (due to poor wifi on first device) I now get the message 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again'.
The only solution is to use the ForceOffSSL setting for my 2 none-SSL POP3 accounts. Then I have to reboot the TyTN without the ForceOffSSL settings to use my SSL POP3 account.
Continually changing the ForceOffSSL setting and rebooting is annoying, so for the time being I'm using nPOP email client for my non-SSL accounts.
getting an email timed out on cingular 8525
I am getting the same message 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again'. I am having the same problem intermittently with Htc Tytn with a pop account yahoo. I seem to connect without a problem on the internet but i do get this error intermittently. any solution?
Same here ... cannot send mail via OptOnline Account
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OK...I got a resolution to this last night on the Cingular forum.
Quick answer is that OOL's SMTP Server is locked down. I needed to change the outgoing server to Cingular's (CWMX.com).
Thanks to anyone who took the time to click-in on this thread.
Happy New Year, all!
-pvs
===================
Hi all, OK, this marks my first post on this board. I've been a lurker for a few months, and have settled into a Cingular 8525 as my first Pocket PC Phone.
I noticed a few days ago that I could not send mail via my OptOnline Account, unless I was using WiFi or the 8525 was tethered to my home PC via ActiveSync. I was thnking all along that it was probably due to some piece of third party software that I installed over the past few weeks (a hearty thanks to all on these forums who develop and/or market their wonderful wares, btw).
But today, for a lack of anything else to do, I hard reset and tried simply setting up that one account to try my machine out in its pure form. Lo and behold, I still get the same error, 'Messages cannot be downloaded to your mobile device. Make sure you are connected and that your e-mail account settings are correct. Then, try to download messages again.'
As a matter of fact, it seems this message itself is in error, since it happens when I try to SEND a message, not when I try to receive them. I have even received emails in this account at the same time this error message appears, but at any rate, messages in my outbox do not get sent.
As far as I can tell, all the settings are correct. I have played with them, and tried all the permutations I can think of, but this baby will not send mail via this account. My XpressMail and Hotmail accounts work fine, both sending and receiving, and I can browse the web fine via My ISP or WiFi.
I have spent a lot of time searching the web for an answer to this problem, but it seems it's been quite prevalent with WM5.0 devices for well over a year, and still does not have an answer.
So ... my first post ... which should have been a thank you all, and Happy New Year, has turned into a request for the talents of you folk who know so much more than I regarding these devices.
Can anyone please lend a hand? Also ... is it "legal" to cross-post this message onto other forums on this board?
Thanks so much to anyone who can provide a solution.
-Paul Slabowski (a.k.a. pvs)
I got it working
Like others in this thread I was getting the "unable to download messages to device" error when sending. My solution is:
Try leaving the 'domain' field blank.
It's on the Server Information page, and also on the Outgoing Settings if you 'Use separate settings' for your outgoing server.
Hope this helps you.
Rich
Domian Blank
My Domain is blank and frankly im just getting very agrivated by this. Does anybody eles have other advice to give towards this "cannot download message"?
I've got WM6, I've tried clearing and deleting the account, soft resetting the phone, making sure the domain field is empty, etc. It still gives this error for my POP account while my IMAP account is fine. Anyone find a solution?
Yes, deleting the domain really works in some cases (f.e. Gmail), but the same error occurs in my other account although I delete the domain. And funny thing is that it occurs only when there are some emails in outbox, receiving emails seems to work normnally :S
I'm still encountering this problem after trying everything on this post...
any other ideas?
Just had the same problem tonight. My mail server recently changed IP addresses, so I suspect DNS issues were the cause of my problem. I tried using the new IP address in place of the host name, but that didn't work for me. The account settings didn't seem fixable. Deleting the email account entirely and adding it back did the trick.
Hi to All,
Since i have upgrade my HTC P3300 with the officila WM6 NLD from the HTC side, i could not send any or receive any e-mails anymore.
Before with the WM5 it was not a problem.
When i try to send or received e-mails i get the screen with the username en password which i have already filled in with the right name and password.
But then i filled it again and i send/received the mail and then i get the same screen with the username and password again.
Sometimes it stopped the login proces and i get the warning block with the note, check your connections/network settings or username and password.
On my other device dopod 838 with wm5 i did not have this problem and the settings like username and password etc. is the same as on my P3300.
Please help
Kind Regards
Davidoff
Did you configured the GPRS settings ok?
I mean can you make a GPRS connection?
reply on could not send E-mails anymore with WM6
Hallo Hiitsme,
I have also gprs contact, but that is not the problem because with WM5
when i connected by GPRS or by my network with W-Lan or through normal dial to logged in to my providerserver i could received en send mail.
Now with WM6 i always get the screen withe the username and password
over again when i filled it and give the ok button i get after logging the
same screen.
Anyway thanks and Kind Regards
Davidoff
Check settings are correct in setup
alfa156 said:
Hallo Hiitsme,
I have also gprs contact, but that is not the problem because with WM5
when i connected by GPRS or by my network with W-Lan or through normal dial to logged in to my providerserver i could received en send mail.
Now with WM6 i always get the screen withe the username and password
over again when i filled it and give the ok button i get after logging the
same screen.
Anyway thanks and Kind Regards
Davidoff
Click to expand...
Click to collapse
I had this a while ago but it think i had spelt my email address wrongly when setting up the new email account. it fixed and stop giving me the warning, i was using mail2web and i had typed mall2web, took me ages to notice.
Hey guys, this is my first post, i've looked all over the place and can't seem to figure out how to fix this issue.
When i go to "Messages -> Set Email account" and i type in my hotmail information on either Custel or Blacks ROM. It says it is looking for Auto Hotmail Email Setup. After that, i click next and it just jumps directly to Live Search without syncing my email info onto my TyTN.
How do i fix this?
I've installed Windows Live Messenger cabs and everything but it doesn't work.
I'm connected on WiFi and can browse the web.
But just my hotmail account doesn't sync or work at all!
Please help!
Hi, I'm running the Kavana ROM, it works fine except I can't send or receive IMAP e-mail through USB.
I'm on T-Mobile prepaid, no EDGE or GPRS for me; I just want to check my e-mail over Wi-Fi or through USB. Internet Explorer works fine so data is getting through. But when I set my e-mail it says 'error synchronzing' straight away.
any ideas...? I delete all the connections (under settings, connections, GPRS) so as to try and not confuse the device. IE still working but no e-mail.
this is really frustrating and I've spent a long time looking for a solution, without success. Can anyone help...?
thanks!
Richard
rtg20 said:
Hi, I'm running the Kavana ROM, it works fine except I can't send or receive IMAP e-mail through USB.
I'm on T-Mobile prepaid, no EDGE or GPRS for me; I just want to check my e-mail over Wi-Fi or through USB. Internet Explorer works fine so data is getting through. But when I set my e-mail it says 'error synchronzing' straight away.
any ideas...? I delete all the connections (under settings, connections, GPRS) so as to try and not confuse the device. IE still working but no e-mail.
this is really frustrating and I've spent a long time looking for a solution, without success. Can anyone help...?
thanks!
Richard
Click to expand...
Click to collapse
You would have to use Outlook to grab your email then when you plug in your device it will sync the email from Outlook to your device.
Thanks for the reply. It actually started to work by itself...I think all I did was enable and then disable the advanced USB functionality somewhere in the options.
No need to use Outlook, I just pick up mail directly from my server. I hate Outlook and now use Thunderbird on my PC. This, in combination with https://www.nuevasync.com/ means I am finally free from having to sync with Windows!
Pls, HELP
Hi, I'm running the Kavana ROM, it works fine except I can't send or receive IMAP e-mail through USB.
I'm on T-Mobile prepaid, no EDGE or GPRS for me; I just want to check my e-mail over Wi-Fi or through USB. Internet Explorer works fine so data is getting through. But when I set my e-mail it says 'error synchronzing' straight away.
any ideas...? I delete all the connections (under settings, connections, GPRS) so as to try and not confuse the device. IE still working but no e-mail.
this is really frustrating and I've spent a long time looking for a solution, without success. Can anyone help...?
thanks!
Richard
Click to expand...
Click to collapse
Hi Richard, I am facing this same issue. It was working great but suddenly stop working
Do you remenber what exactly u did?
Thanks in advance
Can't remember - sorry! :-(