Develop Bugs

Windows Live notifications in WMXL .20

I have posted this a few times in the "issues" and "chatter" and one or two other people are having this problem. I have switched my exchange push email from mail2web (at least until they upgrade to Exchange 2007) to Windows live (hotmail) so that I can get pushed HTML. It is, for the most part, working very well in Kyphur's Rom, but there is one relatively major problem. I have indicated in sounds and notifications that I wish to receive sound and on screen notifications of all e-mail that arrives. Windows Live does not seem to be working properly in that you occasionally (1 out of 7-8 emails) receive a sound and on screen notification of email. I am guessing there is some kind of registry entry that could fix this. Any ideas or solutions would be welcome. I have placed Windows Live on the today screen, so I do get some indication of new mail, but no sound or pop up, so the screen must be turned on and you must be looking at it to see that there is new mail. Thanks in advance for any ideas or thoughts.

I find that Phonealarm works for me, always notifies of new 'pushed' hotmail.

I also get this problem, is there any suggestions?

It could be the problem of ROM you are using. I am using Faria's ROM and I checked Windows Live after getting to know about it from your thread. Its working fine but I think there are some time intervals even if you select for as it arrives option for SYNC of Windows Live. Thanks for the information, i was trying with mail2web but got the alternate. Do check with the ROM cooker.
Edited
Ok I got the main reason. If you are using any Live version and signed in through your Personal Computer not the windows mobile device then you will not get the Push Email as it assumes you are available somewhere to check the email. Do check about it and I am sure you will get the notification and sound if you are not signed in anywhere in world on Live messenger. You will be having this push email thing.

Is There A Real Fix For Disappearing Email Accounts?

POP Email accounts and elements of Network setting disappear once in a while.
It happens with all the new ROMs. I've done the mUn thing, where one opens a connection, stops it and restarts. But the accounts still disappear, sometimes after weeks of use, sometimes after just a few days.
There is an app to resurrect the missing email account, but after you still have to input servers and address. Just very annoying while traveling.
What is the damned problem and is there a permanent solution?

I have changed the file registry type (File based registry) from "Hive" to "File" using tweaks2k2 and it seems ok, someone else needs to cross check it

please explain
I also would avoid this repetitive problem , could you please how to try , step by step , in simple words ?
thanks

Thanks, taiseer999! I just changed to File, keeping my fingers crossed. BTW, how long have you used it after the change without loss of settings?
tower5, you need tweaks2k2 (it has 3 changes trial and go to System Tricks/Collection 5. Check File Based Registry (WM5).
Hopefully this works (it sounds like it should.)

P.S. Perhaps. if this really works, the ROM chefs can integrate it into the ROMs. Is there any disadvantage to using File rather than Hive?

I´ve been following all the steps that mun_rus wrote down and after the last upgrade I didn´t do it right away so I lost my e-mail accounts quite a few times and when I try to set the same account up with the same name and settings the pda pops up a message saying that there´s another account with the same name and I don´t know where and I don´t see it.
But now I guess it´s working fine,after several soft resets my new account it´s till there.

taiseer999 said:
I have changed the file registry type (File based registry) from "Hive" to "File" using tweaks2k2 and it seems ok, someone else needs to cross check it
Click to expand...
Click to collapse
It doesn't work, unfortunately:-(
Checked mail last night, a little later went to check again, and the email account had disappeared.
This is just crazy....
What is the reason this is happening? To ALL the new ROMs?

Why MS don't Fix this Big Problem?
MacGuy2006 said:
POP Email accounts and elements of Network setting disappear once in a while.
It happens with all the new ROMs. I've done the mUn thing, where one opens a connection, stops it and restarts. But the accounts still disappear, sometimes after weeks of use, sometimes after just a few days.
There is an app to resurrect the missing email account, but after you still have to input servers and address. Just very annoying while traveling.
What is the damned problem and is there a permanent solution?
Click to expand...
Click to collapse
I have Same Problem,why MS don't Fix this Big Problem?

try this
http://forum.xda-developers.com/attachment.php?attachmentid=47879&d=1187855480

zonz said:
try this
http://forum.xda-developers.com/attachment.php?attachmentid=47879&d=1187855480
Click to expand...
Click to collapse
yes, mailrepair.exe do recover the mail account.
but the main problems is not only about mail account, it is a datebase lost or cert lost.
even u recover the mail account and setup all the password again to make the wm system continue working, it became unstable anyway.
once account lost, best way out is hard-reset.
in daily use, avoid to reset the handset as much as possible.

MacGuy2006 said:
It doesn't work, unfortunately:-(
Checked mail last night, a little later went to check again, and the email account had disappeared.
This is just crazy....
What is the reason this is happening? To ALL the new ROMs?
Click to expand...
Click to collapse
It's a security feature of wm6, bugged of course.
Disabling file system cache can help (I've never lost email account until now) but you still have to take care to close PO before a soft reset.
Ciao

been using RUU_Trinity_DOPODASIA_WWE_3.00.707.18_6275_1.46.30.11_108_Ship for a good while and the e-mail accounts don't even think of disappearing...so there you go...

I have also used Dobod-wwe in my HTC since it was released and never had issues with mail accounts. Also tried pdaviet and Bepe but original dobod was most stable for my HTC.

Still......Issue
mndgz said:
been using RUU_Trinity_DOPODASIA_WWE_3.00.707.18_6275_1.46.30.11_108_Ship for a good while and the e-mail accounts don't even think of disappearing...so there you go...
Click to expand...
Click to collapse
Still......Issue

just started using ax3l's lite rom, wi-fi settings and mail accounts seemed to stay there no problem untill I installed network wizard. After that everything disappears after every reset. Could that be the cause....?

just when I got most of my apps neatly reinstalled and all....has to be done all over again...at times like these I really have to fight the temptation to throw the thing against the wall...Thankfully I got an N95 as well which never loses settings so back into the pocket the P3600 goes, hail the N95
will update on that settings /mail accs business when I get the nerve to reinstall everything again

Yay, got my accounts back! Thanks!

I'm not going to pretend to know what I'm talking about, but I can tell you that in the past, it was mentioned that it had something to do with the Old and New Kernels. The Old one (WM5) was fine, while the new one (WM6) is not. At least that's what I THINK I remember.
Anways, for whatever reason, my ROMs don't have this problem. Here are a couple that I know avoid it:
[KITCHEN+ROMS][WWE][Jun.28.2010] WM6.5.1 23504 - WM6.5.5 23569 M2D Blue Re-Visit
[KITCHENS+ROMS][WWE][ITA][Nov.04.2009] WM6.5 23504 - Sorry NOT FOR P3600i! OFFLINE
[KITCHENS+ROMS] [WWE] [10.27.2009] WM6.5 23081 - Sorry NOT FOR P3600i!
I have used the same Kernel in Most all of my Kitchens, so maybe that is it...

HELP ... WM6 - 2 Small questions

I have two small questions. Hopefully they are eay to answer though I have had no luck so far finding if the answers are here.
1) In the mail / sms app the left soft key is "delete", can this be changed to "new" as it was in wm5 ?
2) In the nice new HTML email mode I get my emails fine, but the images don't download in the mail. Is it possible to stop each mail promopting and for it just to happen ?
May not be ROM specific but just in case, I am using Schap's WM6 Pro 4.31.
Thanks for reading
Dave

hi Dave, firstly, no you cannot change the button back. Well not that i know of. Annoying.
Secondly, i assume you are connecting to an msexchange 2007 server so that you are actually viewing the mail in html, a lot of people made the mistake of assuming that wm6 would give them html email through their existing ex2003 server.
I am guessing though that the images in the emails are being seen as attachments and are therefore not downloaded until you say so. Maybe you should tick the box to download attachments automatically and limit the size of them to something sensible. Probly dont want to try this unless you have a decent data plan.

Hi,
Thats a shame. I keep deleteing my message when trying to send new ones !
Actually I am not using any server for my mail. I am collecting directly from my ISP using pop3. The message contains a little notification bar just like IE would saying that I should click it download the images.
Someone I know who has this ROM said that there was a reg key i could change and it would do it all automatically.
Cheers for the response.

Hi dmj1973,
I have done quite a bit of Google research on the pocket Outlook issue of not automatically downloading pictures, and there doesn't appear to be a solution. I myself have switched to qmail and no longer have that problem.

Question about Win 6.1 Upgrade - Microsoft Exchange not working and Key Mapping

Question about Win 6.1 Upgrade - Microsoft Exchange not working and Key Mapping
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I am having trouble getting my Microsoft Exchange email to work. The setting used to work before i upgraded. Any thoughts? If i am connected to Activsync, the mail works. If i disconnect activsync, mail wont transmit. Please help here.
Also, i have been reading all the posts on key mapping and i have tried copying the files and rebootting, etc.. but i am still getting some weird signs (Pound sign for @).
Thanks for the help.

jadock said:
Question about Win 6.1 Upgrade - Microsoft Exchange not working and Key Mapping
--------------------------------------------------------------------------------
I am having trouble getting my Microsoft Exchange email to work. The setting used to work before i upgraded. Any thoughts? If i am connected to Activsync, the mail works. If i disconnect activsync, mail wont transmit. Please help here.
Also, i have been reading all the posts on key mapping and i have tried copying the files and rebootting, etc.. but i am still getting some weird signs (Pound sign for @).
Thanks for the help.
Click to expand...
Click to collapse
Just refer back to post #1374 in this thread: http://forum.xda-developers.com/show...74890&page=138
It should have the .cab you need to totally remap your keyboard (for US).

As far as Exchange...mine worked fine!
I just installed the certificates from my OWA server onto my Dash (as I have had to do from the beginning) and BAM, works great...
In fact, I think it may work better on the new ROM than the 6.0 I had before...
What specific error are you getting when trying to connect to Exchange?

I got it to work. The problem was my Activesync was blocking the emails from pushing. Once i unchecked Windows PC, it works fine.
Thanks for help.

Huge SMTP problem with WM 6.1

Unfortunately I narrowed this down to the WM 6.1 upgrade. I can no longer send emails.
+ T-Mobile Dash (aka Excalibur aka HTC s620)
+ RUU_Excalibur_WM61_Kavana_080408_WWE installed
(generally working wonderfully!)
+ 2 different Pop3/SMTP email accounts (my own domains, hosted by godaddy)
+ EMail settings set-up on the dash (not using My Tmobile as a gateway)
(SMTP uses authentication, no ssl and port-80)
Emails were working just fine for 2 years under WM5, 6. After I installed 6.1 ... receiving worked fine, and still does.
Sending emails would work for a few hours, then I would get a vague error message (error - something is wrong - check the settings or that the network is working)
For a few days I was able to sometimes get it to work if I toggled SSL for outgoing. But no more.
The only way I can get emails to send is to delete the email settings, and re-set it up again as new. Then after a few hours it fails again.
After hours and hours of playing and on the phone with tech support - we've determines that the settings are (and always have been) correct and that there are no network or hosting problems. And the phone is brand new.
The email sending worked fine until the 6.1 upgrade.
Any suggestions, insights, help, therapy, anything???
Thanks!
Please someone help out - I'm going nuts.

You should change your password because if you have been using unsecured smtp for 2 years it's likely someone has already stolen it. Turn on SSL and keep it on ;-)
Not sure why it would fail after a few hours though.

reconfigure your connection settings

D-ville Solja said:
reconfigure your connection settings
Click to expand...
Click to collapse
Not to sound too sarcastic - but can you be a little more vague? ; ) "tweak the settings" ... hmm. OK.
After hours and hours of troubleshooting (and I'm no newbie) with the mobile provider, hosting company etc ... I think we've reset, reconfigured just about everything.
The only thing that works - temporarily - is if I delete the entire email account from the phone, and the create a new (identical) one. It will work for a few send/receive sessions, then the same sending problem will occur ... never to recover until I repeat that process.
If anyone has any specific experience with this problem (or specific suggestions) - I'd really be grateful !

lemme get everything straight first, your saying you upgraded to 6.1 correct? and now your email account wont let u send emails correct? well is your EDGE working? can u still get on the internet with no problem?

D-ville Solja said:
lemme get everything straight first, your saying you upgraded to 6.1 correct? and now your email account wont let u send emails correct? well is your EDGE working? can u still get on the internet with no problem?
Click to expand...
Click to collapse
yes yes yes yes yes
After 11 hours of testing and troubleshooting over the past 2 weeks - we've definitely covered the basics.
In case you were wondering
+ the phone is turned on
+ I am pressing the buttons on the device as opposed to trying to use tele-kinetic ability (which can be inconsistent)
+ My eyes are opened and are in working order
+ I made sure I was in no tunnels, caves, canyons or steel-concrete enclosed bomb shelters
+ I verified that my network provider (T-Mobile) did not go out of business, or suddenly remove all their cell towers
+ I verified that most my 2,000 email contacts (potential recipients) have not been abducted by aliens who also deleted their email accounts.
Also
+ This is happening with 2 different email accounts.
+ The Pop3 and smtp servers are indeed working - since
a. I am able to put the settings in my PC, and another phone device (a older sprint phone that allows me to setup pop/smtp) - send/recieve emails work fine
+ Emails were working fine before I upgraded to WM 6.1
**
+ EMails worked ok for the first 2-3 days then the trouble started.
+ I can only get emails to send now when I delete the account, and create a new one (with identical settings). This lasts for a few hours before it fails to send.
+ I've been on the phone troubleshooting with tmobile and my hosting company for hours on end - trying all sorts of funky settings and tests ...
They hosting company seems to have determined that the smtp request is never getting to them; tmobile verified in great detail that the network is working.
Their idea was something along the lines of "the email client part of upgrade of WM 6.1 seems to be deleting a security certificate" or something .
I dunno about that - but it is clear that something is going on with the email client. The network, and email hosting is just fine, as are the settings.
Hope some of this helps - and that someone has some ideas I can try.
Oh - and just to pre-empt some suggestions:
1. No I won't change to linux, a mac or an iphone - but thanks for the suggestion.
2. I have checked out that I have not transported into an alternate reality, where everything is pretty much the same as in this reality - except my emails don't work.
3. Yes, I am using a Dash/HTC s670 - the battery is charged, and I have powered down, taken the battery and sim card out, hopped on one foot and made sure I have no other software running (even on all my pc's) before I powered it back on.
4. Yes, I can make phone calls and do everything else
5. yes, I have an internet connection - and the proper one (GPRS - but have also tried this via the wifi connection.
6. No I am not talking on the phone or browsing the internet during the ill-fated email sending.
7. I am pretty sure there is no conspiracy between t-mobile and my hosting company to block me from sending emails - only from this phone.
8. There are no unusual limitations or special issues with my hosting company about sending these emails.
9. I've tried sending to myself, others, multiples etc ... no difference.
10. It happens with more than one email address/domain.
Thanks for all the help! Sincerely. Thanks. I really need to solve this.

not sure if this helps, but i too cannot send via smtp, but one thing i found out is the email account ( as i found out) i setup (which was my ISP's ..Cox Communications) blocks smtp transmissions sent via proxy (which is what you go through via edge or gprs,...not sure about wi-fi though).

pudgedaddy said:
not sure if this helps, but i too cannot send via smtp, but one thing i found out is the email account ( as i found out) i setup (which was my ISP's ..Cox Communications) blocks smtp transmissions sent via proxy (which is what you go through via edge or gprs,...not sure about wi-fi though).
Click to expand...
Click to collapse
I had tmobile level-3 tech support (aka as their obi-wans) conferenced in with my hosting company (godaddy) - and tmobile specifically asked about the proxy issues. Nope. Nice suggestion
PLEASE note everyone - MY issue is not merely "I can't get my emails to send" ... as if I am trying to figure out the proper settings or trying to get email sending to work for the first time
Emails USED to send until I upgraded to WM 6.1 ... for 2 years
If my settings were wrong, if there were some incompatibility between the network and my smtp server then my emails would NEVER have sent.
As it is ... they send sometimes (when I set up the email client with a new account).

wow im not sure about that one then, sorry

D-ville Solja said:
wow im not sure about that one then, sorry
Click to expand...
Click to collapse
A lot of the senior members here (including yourself) seem to know what they are talking about and are quite helpful - despite many others answering without bothering to read the question. So thanks
I honestly and at a brick wall here. The only thing that seems to make sense is some sort of concept that involves my smtp settings being corrupted (upon saving or sending) ...
And I mean corrupted - since they work consistently for a few hours and then stop.
Other than that, I haven't a clue - neither do tmobile nor my hosting (and for once I feel sorry for them - since the time they put in trying to troubleshoot far exceeds any profit they might make from me).

i dont know if this will work or not but its a suggestion since I also own a domain with Godaddy. Sometimes even my SMTP fails though I am using WM6 and not WM6.1 so this is what i have done.
Goto www.mobisync.com and setup ur account with them. They support upto 5 accounts. Then configure ur settings according to the site.
There are 2 advantages for this. 1 is that you get push email in real time and when u send email its using mobisync servers and not the godaddy SMTP.
Also it totally free.
i am using this with no problems till now. I suggest you try it and its very easy to setup mobisync on ur cell phone...will probably take 30sec or less.
Hope this helps...cheers mate..!!

Hi - thanks for chiming in ...
actually I am not looking for "alternatives" - I am looking to solve the problem with the email client. If I need to send emails I can indeed send from my PC, or even webmail from my phone or just about anywhere else.
Sure, I can use some sort of network based email, IMAP or Microsoft exchange or whatever.
RIght now I want to solve the issue at hand. It's sort of like my trying to get about microsoft word on my PC working again, and getting suggests to type my letters in a text editor or other client. I *know* other ways exists - but this way is the one I prefer and it should be working. Clearly there is a problem and I'd like to solve it.
If no one else is experiencing this issue (in this forum), then I'll have to consider something specific with my setup/network etc .. but then again 6.1 has not been out long enough to make that assumption yet.
I appreciate the ideas and help - keep them coming - eventually we'll hit upon something.
atit.sh said:
i dont know if this will work or not but its a suggestion since I also own a domain with Godaddy. Sometimes even my SMTP fails though I am using WM6 and not WM6.1 so this is what i have done.
Goto www.mobisync.com and setup ur account with them. They support upto 5 accounts. Then configure ur settings according to the site.
There are 2 advantages for this. 1 is that you get push email in real time and when u send email its using mobisync servers and not the godaddy SMTP.
Also it totally free.
i am using this with no problems till now. I suggest you try it and its very easy to setup mobisync on ur cell phone...will probably take 30sec or less.
Hope this helps...cheers mate..!!
Click to expand...
Click to collapse

Since you can initially send, your setting must be at least basically correct. It sounds more like the SMTP session is not being closed correctly, since deleting and recreating (which would be effectively a close) works. I would guess WM6.1 thinks the connection is still active but the server has closed it. You really need a trace of the SMTP session.
As a work around/test you need is another completely different SMTP server you can authenticate with. I suggest your home ISP. They should have one you can authenticate with for use when travelling. Try it with that. If it works there is a compatibility issue between the Godaddy SMTP server and WM6.1 so you will need a trace for us to figure out what is going on. If it doesn't work there as well, well we still need that trace.

Darn, your suggested sounded promising - and I did indeed spend about 2 hours chasing it. I tried smtp from my cable op - who is my broadband isp ... no luck - same problem. Then I got on the phone with t-mobile, using their smtp settings. Same issue.
We're all stumped.
Not sure how to do a trace of the smtp session from my device.
Again - this worked for 2 years (until WM 6.1) - at which point sending worked for a few hours then not. The only way it works again is if I create a new account with the same settings.
jamssx said:
Since you can initially send, your setting must be at least basically correct. It sounds more like the SMTP session is not being closed correctly, since deleting and recreating (which would be effectively a close) works. I would guess WM6.1 thinks the connection is still active but the server has closed it. You really need a trace of the SMTP session.
As a work around/test you need is another completely different SMTP server you can authenticate with. I suggest your home ISP. They should have one you can authenticate with for use when travelling. Try it with that. If it works there is a compatibility issue between the Godaddy SMTP server and WM6.1 so you will need a trace for us to figure out what is going on. If it doesn't work there as well, well we still need that trace.
Click to expand...
Click to collapse

It's OFFICIAL- WM 6.1 is the problem !
Damn. Damn.
OK - after yet ANOTHER 4 hour marathon session with Tmobile tier 3 support - in trying everything ... SMTP email still does not send reliably
(again - starting with WM 6.1, emails simple do not send - no timeout no port errors, bounceback, security issues). The only way it sends is if I create a NEW account with the identical settings. Then it will work for several hours 2-4 ... then emails go back to not-sending.
Finally after a total of over 30 hours of testing in the last 8 days (yeah, I've got a full time job too, and had been traveling!) ... I had to go to a tmobile store and side by side test with a WM 6.0 dash. Same everything - settings etc. 6.0 works. 6.1 not.
And where would I officially report this?
Even more of a tragedy since I absolutely loved everything else in 6.1
PLEASE PLEASE (whoever does these things) - please post a fix or rom update!
Please!
Thanks

cornell2 said:
And where would I officially report this?
PLEASE PLEASE (whoever does these things) - please post a fix or rom update!
Click to expand...
Click to collapse
I would recommend waiting for an official release from T-Mobile or HTC before filing any bug reports.
"Hi, I downloaded a hacked beta rom from some website and it doesn't work right" doesn't usually get them moving fast.

Well, I sort of meant reporting this to whomever ported. I honestly don't know the logistics here of what ROM I have or how it came about. the point of confusion (on this point) is that the announcement and link for the 6.1 release actually appeared on a T-Mobile affiliated blog or site (forget which) - giving the perhaps mistaken impression that this was some sort of official release for the Dash - only that T-mobile was not yet supporting it. I definitely claim ignorance here.
My comment about reporting the bug - was more about letting the person/team who "ported" WM 6.1 to the Dash know about this issue. I am sure they would want to know (especially if this issue was specific to the port). Just because I posted a thread on this issue does not mean that the right people know about it yet - which is why I mentioned it.
Thanks

smtp problem with wm 6.1
is there a solution to this problem yet? I have the same problem since upgrading to 6.1. I've noticed that it appears to be related to smtp authentication. It seems to work ok on an earthlink account i have, which does not require smtp authentication.

No solution yet. Problem still persists (though intermittent). Seems to be related to 6.1 not resetting or saving a security certificate or something. But I am no expert. All I know is I can no longer rely on my Dash for SMTP email since upgrading to 6.1

i'm having the exact same issue
i have my phone setup for imap with gmail and i can receive perfectly fine, but it wont send
i delete the account and recreated it and it worked but after a few hours stop sending again
any fix?