Develop Bugs

Qtek 2020 frozen after rom upgrade

I have a qtek 2020 with v1.52 rom. I downloaded the new Italian rom (1.72.04ITA) from www.windowsmobile.it and I tried to upgrade it.
After erasing internal rom the upgrade process stopped with a fault message:
Error 112: ce rom update error
Now the display is dark. I can read “serial” or “USB” on it.
What’s happened?
I tried again 10 times but nothing.
It seems that connection between pc and qtek wasn’t correctly established. This because the little activesync icon (bottom right) is now always gray, never green.
Help me please!

Hm...
When OS is not started, PC ActiveSync cannot connect to your device, i think this is indeed...
But open Windows Task Manager and kill process wcescomm.exe (this is that tray icon of ActiveSync) and try to run update again...
HTH

> open Windows Task Manager and kill process
> wcescomm.exe and try to run update again
I tried but nothing.
I also tried to execute XDAtools but I recieved the following message:
Cannot execute the remote communication program.
Please make sure that USB/Serial cable is properly connected.
What can I do?

Does your device changes the screen from "Serial... blablabla..." to "USB... blablabla..." when you put it into cradle?
If so, what update writes when you try to run it (after putting device into cradle and killing activesync)?

> Does your device changes the screen from
> "Serial... blablabla..." to "USB... blablabla..."
> when you put it into cradle?
Exactly
> If so, what update writes when you try to run it
> (after putting device into cradle and killing ActiveSync)?
I can read following messages:
* Message 1 *
Cheking info on your pocket pc. Please don’t disconnect.
-----------------------------
* Message 2 *
Your pocket pc software is about to be update from:
Device CE image version: (now this is blank, the first time I attempted the upgrade was 1.52.00ITA)
Device CE extended image version: (now is blank, first time was 1.52.93)
Device Radio image version: (now is blank, first time was 1.06.1)
To
CE image version : 1.72.04
Extended image version: 1.72.128
Radio image version: 1.14.00
-----------------------------
* Message 3 *
The current software is being erased
Stage1: erasing ROM. Please wait
(But bar will stay at 0%)
-----------------------------
* Message 4 *
(After 2 minutes)
Error 112: ce rom update error
Any ideas?

Stupid question, but do you have pluged charger to cradle? I assume that so...
On other hand, I searched through this forum and found this links:
http://forum.xda-developers.com/viewtopic.php?t=10333
http://forum.xda-developers.com/viewtopic.php?t=8835
HTH

I tried, but nothing.
Anyway thank you for your reply

Hm... I was solving this issue yesterday and try to download update again (some corruption may come when update is downloaded) and flash it again...

I did it. I downloaded and tried also other international rom version, but nothing to do.
I’m going to call the costumer service ...

This is strange... :evil:
Unhappy, we are so far from each other... I want to help you...

Do you by chance have your cradle plugged into a USB hub? There have been many reports of problems in this configuration.
If so, try it with the QTek cradle plugged directly into the computer.
If not, a call to the service center may well be in order.

> we are so far from each other...
> I want to help you
You are very kind. But I live in Rome ...
> have your cradle plugged into a USB hub?
No, it is plugged directly into pc
Service center seems to be the only chance
:roll:

Me too..
Hi!
Just experienced the exact same thing :-(
I hate it!
I has done it one time before, and then I had to send it in to be repared. I dont know what they do, but I got it back working again.
But now when I saw the new official 1.72 rom, I wanted to give it another try.... but... now its dead again, doing the exact same thing as yours...
any news?
Regards
Peter.

You are very unlucky.
Today I’m going to call service center.
I hope they’ll solve problems quickly.
I’ll tell you what’s goin’ on.

Working!
hey!
I actually got it back to life!!
I took a different PC, connected my qtek and just started the upgraded again, even though the activesync wasnt connected. It started to upgrade, and my Qtek is now back to normal with 1.72!
Try if you can, with af different PC...
Today my service center replyied to my email regarding this, sayning that they couldnt help my, and there was no guarantee since i tryied to upgrade my self :-(
So, good thing i did it my self

I was thinking about it because I had some problems with usb ports on my pc. So this morning I tried the upgrade from another pc and ... YEEEAH.
I make it !!!
Now qtek 2020 works again !!!

Yeah!
Congratulations!
Good thing we have this forum
Experienced any problems with the upgrade yet?

yes.
still problems with bluetooth connection: no signal available from gps reciever. :shock:
problem solved by downloading bluetooth tools from:
http://bluetooth.i-networx.de/index_e.html :idea:
now it works fine.
bye

hi,
i just received my o2 xda 2, i decided to upgrade to 1.60 when i saw 1.72 it's out:
1st quest:
where could i find 1.72?
Does the qtek one works with my xda?
thnx
ciao mario!!come ti va col gps BT e tomtom3?

Hi!
I would definetly not try to do any upgrade as long as the upgrade isnt directly comming from your service center. All the XDA upgrades I tryied on my Qtek didnt work at all...!
Be carefull!

Upgrade question for a friend WM6 Official HTC

this is a question for a friend. He said he got these problems when he was upgrading to the official htc wm6 rom:
I've tried to ugrade my Orange SPV M3100 with this RUU, but with no success.
First issue: when i have connected the phone to the PC, established active sync connection and i run the RUU, my phone disconnect and show a screen with RGB stripes during the first "Verifying the information on your PC, please wait" screen. ActiveSync connection is disconnected so i can't continue the update process, and i must soft reset my PPC...
So i've tried to connect the phone after this step of instalation and:
Second issue: After i press Next button on the screen "You are now ready to update your ROM image", the progress bar shows up and the phone disconnect from the PC and turn off. After a while the RUU says "no connection"...
What am i doing wrong? I have image version 1.23.78.3 on my PPC. Please help. Thx...
Please can someone help him out?
Appreciated.

the 3 coloured screen popping up is normal with this RUU, I have upgraded two devices in the same way without problems ... did you leave the upgrade program running through during the "Verifying device / PC" phase or did you abort? It takes about a minute or so until the next window pops up on the PC ...

a question for a friend
mms6 said:
this is a question for a friend. He said he got these problems when he was upgrading to the official htc wm6 rom:
I've tried to ugrade my Orange SPV M3100 with this RUU, but with no success.
Click to expand...
Click to collapse
Im not expert and never purport that. I thing u need 2 tell us a little bit more.
Your currently ROM, SPL, if your device is Super CID or Hard-SPL etc. some one can help u
God luck

thank you to all of you. I will try to get some info on CID, SPL etc.
I will come back with some more info in a little while

have him download the ROM that MrV posted so his/your device does not need to be SuperCID and it should run just fine put the phone into boot loader before the update begins and should be fine

thank you very much

mms6 said:
this is a question for a friend. He said he got these problems when he was upgrading to the official htc wm6 rom:
I've tried to ugrade my Orange SPV M3100 with this RUU, but with no success.
First issue: when i have connected the phone to the PC, established active sync connection and i run the RUU, my phone disconnect and show a screen with RGB stripes during the first "Verifying the information on your PC, please wait" screen. ActiveSync connection is disconnected so i can't continue the update process, and i must soft reset my PPC...
So i've tried to connect the phone after this step of instalation and:
Second issue: After i press Next button on the screen "You are now ready to update your ROM image", the progress bar shows up and the phone disconnect from the PC and turn off. After a while the RUU says "no connection"...
What am i doing wrong? I have image version 1.23.78.3 on my PPC. Please help. Thx...
Please can someone help him out?
Appreciated.
Click to expand...
Click to collapse
This kicked my A$$ for about an hour as well. You'll never want to actually stop the installation to startup activesync. That's where things get jacked up! Just make sure that activesync can see the phone before you run the RUU_Hermes.......Ship.exe file.
1. Make certain that Activesync works before you start (I had to upgrade to 4.5) and synchronize the phone on the WM5.
2. Launch the RUU_Hermes......Ship.exe update and Click the "I Understand..." box and then Click Next. You're phone will display the Red, Green, Blue, White bars and show USB as the connection.
!!!!DO NOT REMOVE THE USB CABLE UNTIL THE ENTIRE UPDATE HAS COMPLETED!!!!! This is where you're making a mistake just like I did.
3. The Next Screen shows the Follow the instructions below.........etc. and it asks you to 1. Connect the PDA to the USB 2.Establish an Activesync connection..... 3. Disable the standby...... 4 Make sure Main Battery..... and it has a check box at the bottom.
!!!!! DO NOT TOUCH THE PHONE OR THE USB CABLE !!!!!! YOU SHOULD STILL SEE THE COLOR BARS ON YOUR PHONE!!!!
Just click the checkbox that says "I completed the steps as indicated above"
and then click NEXT.
4. It will say Verifying the information on your PDA Phone... Please wait..
5. You'll get the Update the current ROM version UPDATE box to click, do so.
6. You'll get the Verify that you want to update the ROM version screen, Click NEXT
7. It will go to the You are now ready to Update your ROM image screen. click NEXT
AND MIRACLE OF MIRACLES....You'll FINALLY see the Gas Gauge percentage screen update on your phone and the PC. Wait about 12 minutes, say a prayer for our troops, and get ready to enjoy WM6!
Hope this helps!
Schwazche

Update just radio in Vista

I have a TyTN with official Russian WM6 onto it, which includes 1.16 radio version. I want a newer one, because this seems unstable, so i decided to update just radio (i don't want any cooked ROM or whatever for now).
Each new version of radio I found here failed earlier or later on a Vista x64 computer with error 260. What I have tried is 1.54.07.00 and 1.54.00.10 and 1.50.
To my surprise, packaging is different, but the effect is the same: after "Verifying the image on your device" (i can hear USB disconnecting and connecting back as the device enters bootloader) they time out with 260.
Right now I'm trying to revert what have I done to Vista as it won't allow me to turn off driver signing, as advised.
Ah, this doesn't work either (same error 260).
What am I doing wrong? My bootloader is, as said on that screen:
Code:
HERM200
IPL-1.01
HERM200
SPL-1.40.Olipro
Yes, I have installed some...er...thing before, maybe it was called "HardSPL", but it didn't come handy and wasn't any use to me as I decided against cooking a ROM.
Update: What I like the most is, despite all my attempts the device still works! Other than the radio troubles, that is.

I've updated from an SD card.

Try this my friend... http://www.mrvanx.org

Thank you, I did.
Please note the x64 drivers are unsigned so to use them successfully you must disable driver signing.
Click to expand...
Click to collapse
This is what I'm unable to do, but I suppose is beyond this forum.

Hi
I have had the same problem with my x64 vista pc and the 260 error msg. It took me hours but what seemed to finally fix it for me was to:
1. completely remove WMDC from the pc, reboot the pc,
2. reinstall WMDC plus upgrade,
3. uncheck the allow USB connections option on your 8525, exit out of the window, then do a soft reset
4. now make a USB connection w the PC
Let us know how it works

Sorry, you'll have to wait till my next upgrade Everything is working so far - so until I need something that can't be achieved using SD flashing I'll stick to this technique. Thanks for the advice anyway.

Error 270 fix

I'm running Vista and when I wanted to run the bootloader upgrade on my Dash I kept getting this message error. Error 260. anybody find any way around it? I've tried to manually set th ephone into bootloader mode, same result. help!! PS the error is supposed to mean "port already open" or "open port error" I'd really appreciate any help!

erro 260 - fixed
switches to my wife's laptop that had XP on and it worked like a charm. I'd be glad to assist anybody in the process od de-branding their Dash. Removing the ugly T-mobile paint logo on the unit was easy too.

ERROR 260
Sorry for thislong story....
OK, I've been on looking around the site for a while. I installed the WM6 Beta. I was looking for two days for the WM5 ROM only because I want the little things to work. Finally found it. But now every time I try to flash my phone ack to WM5 bI keep getting the 260 connection error. The readme only says to restart the comp and phone and try again. I have literally, no joke, done this 12 times in the last 2 hours, hoping maybe it will go. All the phone does is go to the green, blue, and red screen and stays there. Then the comp says it gets the error. I know it's connected because Sync Center syncs, I can look through the phone, install apps from my comp, etc. Also I tried doing the 'Update only' rom for version 1.11 or so, and it starts to go but then says its the wrong version RUU. Has anyone had this problem before? Flashing to WM6 did this once and then worked after.
I'm running Vista Premium, stock sync cable, Microsoft Sync Center for vista. All this is the sameas when I flashed to WM6.

There goes another 3 attempts, trying to change timing, reinstalling Sync Center, etc.

Decided to try it on my XP desktop, and for some reason, first time it worked. Maybe Vista didn't like it? Who knows..

Mladito Vista!!
Hi there,
I have the same little problem here!!!! I have a laptop with Vista (garbage)... so i´ll try on a laptop running XP...thank you for posting this, it was a big help..i let you know how it turns out... see you around

WM5 to WM6 --> Problems at 3%
Hi all,
I've errors upgrading my phone to WM6.
I Can open the Wizard (it`s a generic to S620/S621), but in 3% i`ve an error.
I think thats my phone has a blocked CID.
How can i unlock this? i`ve tryed with tools to unlock, but without success...
Regards,
Emerson

Hello,
Welcome to the forum.
Your problem is that your phone is CID-Locked. Hence, you'd need to use a paid service to unlock it. I personally used the following service which provides instant unlocking:
http://www.gsmliberty.net/shop/htc-excalibur-instant-remote-unlock-p-1452.html
I used a credit card, it's 39.99 $ - I was done unlocking and upgrading to Windows Mobile 6 in about 15-20 minutes.
Good Luck !
P.S:
Steps to install WM6
- First CID/SIM Unlock using GSM Liberty
- Flash Bootloader
- Install WM6 ROM (It will take some time for it to load so give it about 5-10 mins. it does get stuck at the boot screen for sometime but eventually it'll load)
- Install Office/Audio Manager
- Application Unlock your phone using SDA Application Unlocker
- Install the necessary software/tweak/hacks
there you go, if you have any questions, feel free to ask. also, if you use the search function, everything's available here.
Good Luck !
Here's the following links you require
1) Flash Bootloader
ftp://xda:[email protected]
2)here's the WM6 ROM:
http://files-upload.com/files/472108....90_Ship.ex e
here's office for those who want it:
http://rapidshare.com/files/31706137/Office.WM6.zip
here's Htc Audio Manager for those who want it:
http://forum.xda-developers.com/atta...1&d=1183909664
Ps. I better like German flash, it's smaller due to fewer language packs, and contains English, here: http://files-upload.com/files/472422....90_Ship.exe
thanks to jsp_m for the links.

Hi,
I`ve problems because my IMEI is from Brazil...
And in the site accept only 15 digits IMEI..
My imei is: 35*************02 (17 Digits IMEI)
Thanks,
Emerson

hey,
that's not a problem. everyone has 17 digits, don't include the last 2 digits when you type in your IMEI so for example
11111111111111102
just include the first 15 and submit and you'll get an unlock link in your e-mail, follow that link, scroll down to the page to download dashunlock software and download the .UNL file for your IMEI and then make sure ur phone is connected to active sync and it's green, open the dash-unlock program and then hit enter then it'll ask for the .UNL file, locate it and open it and your good to go - your phone will be unlocked then soft reset it or i think it's automatic and everything's set.
good luck !
p.s: in other words, don't include 02 when you type in your IMEI.

HTC Audio Manager
http://forum.xda-developers.com/showpost.php?p=1355010&postcount=5

Thanks!
I'll Try NOW and let all know...
Regards,
Emerson

Arrghhh!!
My phone still give the message:
Invalid Model ID [244]....
And now? i`ve payed 40 bucks for an unlock software....
Thanks,
Regards,

tatarezende said:
Arrghhh!!
My phone still give the message:
Invalid Model ID [244]....
And now? i`ve payed 40 bucks for an unlock software....
Thanks,
Regards,
Click to expand...
Click to collapse
Emerson;
Read the second post from luckybandit on this thread. That´s exactly what to do to get rid of the "invalid model" issue. Download the bootloader, flash the phone, flash the new ROM and be patient.
My excalibur is also from South America, and worked OK. If you have any doubt just let it know to this thread.
Boa sorte!

Hi,
I`ve problems with the link of Boot loader....
Anyone can send the full URL?
Thanks,
Regards,
Emerson

Hello,
I'm sorry about the links not working, here - i've attached the bootloader for you. here's what you do
1) Run bootloader (attached file)
2) Run the WM6 WWE ROM
3) Run SDA Application Unlock
4) Install Office/Microsoft Voice Command/HTC Audio Manager
5) Install Tweaks/Hacks
here's a site that has some applications and tweaks:
http://mobile.surrealnetworks.com/DashApps.htm
and search this forum, there's tons of information, hacks - etc.
Good Luck !

oh by the way, did you unlock your phone properly?
1) Download unlock software
2) Download .UNL file specifically for your IMEI
3) Connect phone to computer and make sure the activesync's icon has turned green
4) Run unlock software
5) When unlock software asks for .UNL file, browse for it, choose it
6) That's it ! It should say Unlocking done and it'll reboot
Your phone is now Sim & Cid Unlocked. If you have more questions, feel free to ask. just do what i said first then post.
Good Luck ! Hope to see everything working for u...

Hi again...
Now i`ve the Error 260 message everytime my phone boots in "Flash mode" (3 color screen)....
Follow my configuration in this screen:
Excalibur Wi-Fi RUU
ONBL 1.15.0000
Excalibur
SPL 1.15.0000
Excalibur IU
ERROR [260] - No connection

tatarezende said:
Hi again...
Now i`ve the Error 260 message everytime my phone boots in "Flash mode" (3 color screen)....
Follow my configuration in this screen:
Excalibur Wi-Fi RUU
ONBL 1.15.0000
Excalibur
SPL 1.15.0000
Excalibur IU
ERROR [260] - No connection
Click to expand...
Click to collapse
Hi,
Are you using Windows Xp? Cause I've gotten that error a couple of times too but it was in Vista. Try Xp if you're using Vista.

Hi!!
DONE with XP.... but now i`m affraid!! The "Green Screen" with nem OS apparently locked... this is normal? at least 3/4 minutos in the same screen.. both "patches" are applyed sucefully....
Is there anything else to do now?

Unlocked P3300 WM6 can't upgrade to WM6.1

Hi friends,
I recently purchased an unlocked HTC Artemis P3300 which has WM6 on it, I tried to flash WM6.1 but in vain, I tried the USPL and everytime it reaches the step where it's updating the image it gives me an error 270 file corrupt.
And I have tried to install Manila 2 TouchFlo on my WM6, but it seems to run out of RAM and the whole phone becomes very slow, if anyone has an idea about this, I'd be more than grateful.
I also have a 4GB SDHC card and I have tried with and without it and I still have the same issue.
Cheers,

theorthodontist said:
Hi friends,
I recently purchased an unlocked HTC Artemis P3300 which has WM6 on it, I tried to flash WM6.1 but in vain, I tried the USPL and everytime it reaches the step where it's updating the image it gives me an error 270 file corrupt.
And I have tried to install Manila 2 TouchFlo on my WM6, but it seems to run out of RAM and the whole phone becomes very slow, if anyone has an idea about this, I'd be more than grateful.
Cheers,
Click to expand...
Click to collapse
Hi m8
i hate the same probleme 1 week looking for a solution
Artemis Touch 4.02 Full with 4 sided cube <--- i have this rom right know.... there are 2 files on it on file
STEP 1 - activesync then uspl cid unlocking
whene its finisch
STEP 2 - activesync then flash artemis touch rom
it works for me
let me know if it work for you
one thing when you have done step 1 you doesn't have take this rom you can take every rom you like

Hi Dookus,
I did actually try the USPL first and when it finishes the activesync green icon goes inactive and my phones screen is blank, so I do soft reset then when the activesync is green I do try to flash the new rom, but that's when it keeps on giving me error.
Could you give me the links to your USPL and Rom please
Thanks again,

hmmm
http://www.4shared.com/file/45478590...ified=c2945a00
this is the 1 i use you may remove you mem card

alternatively flash via sd-card flashing:
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
p.s. i only flash that way, better even reflash a new rom twice! - i even do so with radio rom!
greetz

thormdac said:
alternatively flash via sd-card flashing:
http://wiki.xda-developers.com/index.php?pagename=Artemis_SD_Card_Flashing
p.s. i only flash that way, better even reflash a new rom twice! - i even do so with radio rom!
greetz
Click to expand...
Click to collapse
I checked that one out, but it's saying at the bottom that SDHC cards are not supported and this is what I have actually, I even tried the whole process after removing the SDHC card from my phone, but I still got the same error (270) corrupt image file

...even if it might sound funny at this point, but use another computer and see if you have another usb cable as well...
greetz

thormdac said:
...even if it might sound funny at this point, but use another computer and see if you have another usb cable as well...
greetz
Click to expand...
Click to collapse
I have another computer and it's Vista, I hope it'll work with it, I'll let you know
Thanks

thormdac said:
...even if it might sound funny at this point, but use another computer and see if you have another usb cable as well...
greetz
Click to expand...
Click to collapse
SAME PROBLEM, I tried it on the other computer and it gave me exactly the same error

theorthodontist said:
Hi Dookus,
I did actually try the USPL first and when it finishes the activesync green icon goes inactive and my phones screen is blank, so I do soft reset then when the activesync is green I do try to flash the new rom, but that's when it keeps on giving me error.
Could you give me the links to your USPL and Rom please
Thanks again,
Click to expand...
Click to collapse
When your screen went blank, was that after the DOS screen finished? If so, USPL is not finished yet. RUU should automatically start and you flash the USPL (don't need activesync connected here but don't remove USB cable). Then your phone should automatically restart. Once restarted, activesync will re-establish and now you flash the new ROM.

yvrRome said:
When your screen went blank, was that after the DOS screen finished? If so, USPL is not finished yet. RUU should automatically start and you flash the USPL (don't need activesync connected here but don't remove USB cable). Then your phone should automatically restart. Once restarted, activesync will re-establish and now you flash the new ROM.
Click to expand...
Click to collapse
Yes the screen goes blank while the USPL is working then after it reaches 100% the RUU kicks in but my screen is still blank and the activesync is grey and when I continue with it it tells that there's a connection problem.
I really appreciate your help but still can't seem to figure it out, does having a, SFHC has any effect on that ??

theorthodontist said:
Yes the screen goes blank while the USPL is working then after it reaches 100% the RUU kicks in but my screen is still blank and the activesync is grey and when I continue with it it tells that there's a connection problem.
I really appreciate your help but still can't seem to figure it out, does having a, SFHC has any effect on that ??
Click to expand...
Click to collapse
Yes, you should remove your SDHC card when updating. Start again with USPL but make sure your card has been removed. When RUU kicks in after DOS window shows 100%, my screen is blank too with Activesync disconnected, just continue with RUU to flash the new USPL.
After it reboots, run the RUU for the new WM6.1 ROM.
There's pdf instructions in the USPL thread if you're still having problems.

theorthodontist said:
Hi friends,
I recently purchased an unlocked HTC Artemis P3300 which has WM6 on it, I tried to flash WM6.1 but in vain, I tried the USPL and everytime it reaches the step where it's updating the image it gives me an error 270 file corrupt.
And I have tried to install Manila 2 TouchFlo on my WM6, but it seems to run out of RAM and the whole phone becomes very slow, if anyone has an idea about this, I'd be more than grateful.
I also have a 4GB SDHC card and I have tried with and without it and I still have the same issue.
Cheers,
Click to expand...
Click to collapse
CID Unlock is the first to do....
And NO SDHC card in during flashing....

TPA said:
CID Unlock is the first to do....
And NO SDHC card in during flashing....
Click to expand...
Click to collapse
Thanks guys, I managed to flash ROMs on my Artemis, thank you for your help,
Salut