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I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?
Had same problem a while ago when first upgraded to WM6
Tried various flavours including LSVW's but always had the same problem.
I then tried a different radio rom and Custel's great WM6
thankfully all is now working brilliant and never had a problem.
However not sure if this was the change in radio or the flavour of WM6 that caused it to correct.
i also have changed the settings in HTC custom so that in the comms tab i do not have GPRS/3G always on.
I have it set to disconnect.
Hope it helps.
I had this issue as after a few hours I did figure out one POSSIBLE cause.
When I turned off messenger on my PC, then it was able to sync.
You'd think it wouldn't need that but there you go.
RG
chrisnash said:
I am sure this has been covered elsewhere but I have searched extensively and cannot find a solution to this.
I am having problems syncing with Windows Live. I have tried pretty much every recent ROM and whenever I go to set up my account, it accepts all my details and goes through the set up procedure, but when it goes to sync, it says Synchronisation has failed because 'Windows Live is unable to connect. The service may be temporarily unavailable or you may be in a place where data coverage isnt very good. please try again later.'
If I log onto the same account on an identical device running wm5 with the non-beta live cab installed, I have no problems.
I have tried with WiFi and 3G and get the same result.
I know its not a problem with signal because I have a wm5 and wm6 device running side-by-side.
When I run the set up on wm5, it automatically initiates an internet connection but on wm6, if I havent already opened up a data connection before starting Windows Live I get an error straight away saying it cant find and active connection.
I have noted that other people have had similar issues but cant find a solution.
The devices I am using are UK Tmobile - could there be a network issue?
Click to expand...
Click to collapse
Hi, Kindly wanted to CHRISNASH, if the suggestion our fellow guys suggested resolved the issuse of connecting & syncing with window live as i hav the exact same problem? PLEASE...
i'll try the Custel rom tomorrow - its the only one I haven't tried I think. its certainly not an issue with the desktop as I dont have an account logged on.
I'm pretty sure I havent had these issues with my orange sim so it looks as though it might be tmobile related.
I havent used any connection tweaks so it cant be that.
ill also try one of the earlier lsvw roms which I know worked with my orange sim and see if that works.
any other suggestions would be seriously appreciated as I am running a conference with some students next week and I have planned a load of activities using it!
Windows Live not working with t-mobile and wm6
Well, I just tried my orange sim in my wm6 hermes and Windows Live synced fine. I put my tmobile sim in and it wouldnt sync giving the usual error message that it cant find a connection even when there is one. So I guess there is an issue with tmobile UK and Windows Live on WM6. Interestingly I have no such issues with it on WM5. Unless of course its an issue with the Radio version. I'll test that out now and report back.
Its definitely an issue with tmobileUK, wm6 and windows live, cos I just flashed the same device that had wm6, 1.41.00 radio and tmobile sim and wouldnt sync with windows live, with a wm5 rom and kept everything elas the same and it synced just fine!
Any ideas anyone?
I upgraded my Dash to WM6 Official and 2 times since then my phone (Now an S620) looses it's partnership with WMDC!
When I connect my phone to my PC WMDC opens up sees the phone and then asks if I would like to create a new partnership.
Each time I have said yes and waited 10-20 minutes for the partnership to complete.
Is anyone else having this problem? Is there a registry setting on my phone which is getting wiped?
-John
do you have windows live one care? i had the same problem and thats what was causing it
jfreiman said:
I upgraded my Dash to WM6 Official and 2 times since then my phone (Now an S620) looses it's partnership with WMDC!
When I connect my phone to my PC WMDC opens up sees the phone and then asks if I would like to create a new partnership.
Each time I have said yes and waited 10-20 minutes for the partnership to complete.
Is anyone else having this problem? Is there a registry setting on my phone which is getting wiped?
-John
Click to expand...
Click to collapse
Yes, I do have OneCare.... Hmmmm....
Do you know if there is a solution to the problem? How did you discover that was the problem?
I'm running OneCare 2.0.2350.10
-John
jfreiman said:
I upgraded my Dash to WM6 Official and 2 times since then my phone (Now an S620) looses it's partnership with WMDC!
-John
Click to expand...
Click to collapse
I'm not an expert, but I would suggest that you tighten it
I am having the same issue. And I also have OneCare. I have been googleing for a while now to try and find more information. No success so far.
I was hoping to find a way to fix it.
Merwin, how did you find about OneCare being the problem? Btw, good job narrowing it down to it.
magxs said:
Merwin, how did you find about OneCare being the problem? Btw, good job narrowing it down to it.
Click to expand...
Click to collapse
Actually, i was the one who made the sarcastic comment. doalittledanse was the one who said OneCare was the problem. However, I have OneCare as well and haven't noticed any issues with it.
i installed this rom a week or so ago and love it , but im haveing a couple issues.
1. cant make a connection with activesync now. (windows xp to phone)
2. cant get windows live to connect. (im using the proxy workaround)
any help would be great!
i see there are some new roms that have came out since the one i have but i have no way of reflashing do to the active sync problems.
does anyone have any ideas? i really need to sync my phone
distorted said:
i installed this rom a week or so ago and love it , but im haveing a couple issues.
1. cant make a connection with activesync now. (windows xp to phone)
2. cant get windows live to connect. (im using the proxy workaround)
any help would be great!
i see there are some new roms that have came out since the one i have but i have no way of reflashing do to the active sync problems.
Click to expand...
Click to collapse
What thread did you read to upgrade the ROM? I recommend you to read the first three post of lukybandit here. lukybandit explain everything you need for the upgrade. If you found that you are lost in one of the steps, please go to this video and read the "about this video". The author of this video made a great job taking lukybandit "How To" words in a video.
HI everyone, I am trying ot find a ROM that is build 19576.x.x.x or newer. There is an issue with older ROM's that in certain circumstances when you sync with ActiveSync to your corporate Exchange 2007 mailbox server and Exhange 2007 CAS server (tested with 2003 mailbox and 2007 CAS and that works fine), the email although sent will stay in your outbox on your device, and everytime you sync it sends it again, I have it on good authority that it is supposedly fixed in 19576.x.x.x of the WM6.1 ROM, but none of these very nicely cooked ROM's out there have this... if any of you geniouses can come up wth one, i can assist in the testing of this.
Thanks
here is a build that is newer.
http://forum.xda-developers.com/showthread.php?t=393811
miffymiffy said:
here is a build that is newer.
http://forum.xda-developers.com/showthread.php?t=393811
Click to expand...
Click to collapse
Awesome, downloading and trying now...
miffymiffy said:
here is a build that is newer.
http://forum.xda-developers.com/showthread.php?t=393811
Click to expand...
Click to collapse
Tried, nope does exactly the same thing....
Did you ever find a solution to this? I just loaded the official HTCASIA_WWE rom and am experiencing the same problem.
dang said:
Did you ever find a solution to this? I just loaded the official HTCASIA_WWE rom and am experiencing the same problem.
Click to expand...
Click to collapse
Not as of yet, but there may be light at the end of the tunnel there are two possiblities:
1) This may be related to ISA 2004 not doing some proxying properly (depnds on your corporate exchange setup), but after this second light seems not:
2) MS was unable to reproduce the error in their labs so they put in a fix that they "thought would" fix the issue (hence me asking for a certian ROM version), which was the new version of the ROM. But they have now managed to re-produce the error in their labs so should have a fix forth-coming,...
I've experienced this issue if you restored your email using SPB Backup. For some reason, if you backed up your email/sms using SPB Backup and then try to restore the email onto a new ROM, the email/sms can't be deleted. My only workaround was to use PIMBackup instead.
Hope this helps...
joel32137 said:
I've experienced this issue if you restored your email using SPB Backup. For some reason, if you backed up your email/sms using SPB Backup and then try to restore the email onto a new ROM, the email/sms can't be deleted. My only workaround was to use PIMBackup instead.
Click to expand...
Click to collapse
I don't use any backup software on my phone, so this isn't the issue for me. Thanks for the tip though.
Similar issue
Without trying to hijack this thread.... I am having a similar issue.
With every ROM I have tried, my POP email (gmail) works perfectly for about two weeks. Sending and receiving is perfect. Then, without reason, I can't send any email. It just sits in the outbox after an attempted send with the error: "The message(s) could not be sent. Check that you have network coverage and that your account information is correct. Then try again."
Every ROM I have tried has this issue eventually.
Any sugggestions?
I am getting the same issue with Ex2007 and WM6.1
My situation was that we have HTC TYTN II phones that we upgraded to 6.1 from the HTC site (not a cooked ROM). When we upgraded to a new Ex2007 CAS server it was working fine. I then moved the Ex2007 CAS server to a new AD site and everything appeared to be working fine. The only issue we have is with the 2 mobiles running WM6.1 and are on the Ex2007 Mailbox (different ex2007 server to the CAS). Sync appears to be working but we get the same problem as the Original Poster.
Have you found anything to resolve? My only fix was to downgrade to WM6 and it now works fine.
jbyway said:
I am getting the same issue with Ex2007 and WM6.1
My situation was that we have HTC TYTN II phones that we upgraded to 6.1 from the HTC site (not a cooked ROM). When we upgraded to a new Ex2007 CAS server it was working fine. I then moved the Ex2007 CAS server to a new AD site and everything appeared to be working fine. The only issue we have is with the 2 mobiles running WM6.1 and are on the Ex2007 Mailbox (different ex2007 server to the CAS). Sync appears to be working but we get the same problem as the Original Poster.
Have you found anything to resolve? My only fix was to downgrade to WM6 and it now works fine.
Click to expand...
Click to collapse
Thats quite interesting as from that it appears that this issue in your instace is if you have the Mailbox on a server different to the CAS server.... which is the case in all ours.
We have not resolved it yet but MS was able to re-pro the issue so a proper solution should be forth coming soon..
Other than that Vodafone has released a version which this issue is supposed to be fixed in:
"If you have a Vodafone V1615 device then they have just released the upgrade to Windows Mobile 6.1 on their Help/Support site!
You can download the upgrade from http://help.vodafone.co.uk/v1615upgrade.php"
My only solution
My only solution...and its not a real solution is to simply reflash the ROM. And luckily for me (and everyone here) new ROMs are not too hard to come by. It spices things up to change.
But, when I do find that special ROM on occasion I tend to stick with it for awhile. Just reflashing every two weeks or so.
However (and I hope I don't jinx myself) I have been running the same ROM for probably three weeks now and my email is working fine. :/
jcotterman said:
My only solution...and its not a real solution is to simply reflash the ROM. And luckily for me (and everyone here) new ROMs are not too hard to come by. It spices things up to change.
But, when I do find that special ROM on occasion I tend to stick with it for awhile. Just reflashing every two weeks or so.
However (and I hope I don't jinx myself) I have been running the same ROM for probably three weeks now and my email is working fine. :/
Click to expand...
Click to collapse
What ROM are you using? I've been plagued with this problem for months now, driving me nuts.
Sorry for the delay.....but its all for a reason.
It wasn't 12 hours after I posted that last message that my email stopped working AGAIN. And, naturally, I was out of town away from my trusty laptop to re-flash.
So...on to one of the 20226 ROMS.
Got a response to a MS fault case I logged. They are working on it as a Bug in Ex2007 Sp1 Rollup 1, they are yet to confirm 100% that it is a bug but they have said that an update should be released soon.
In the meantime MS recommends running WM6.0 if you are experiencing this problem.
jbyway said:
Got a response to a MS fault case I logged. They are working on it as a Bug in Ex2007 Sp1 Rollup 1, they are yet to confirm 100% that it is a bug but they have said that an update should be released soon.
In the meantime MS recommends running WM6.0 if you are experiencing this problem.
Click to expand...
Click to collapse
Got some more details, the fix is now for Exchange rather than any ROM, seems MS have fixed this in Exchange 14, the next version of Exchange. They are now trying to retro-fit this as a patch into Exchange 2007 (ver12), then they will pass it through there release process so bear with it is all I can say, there is light at the end of the tunnel....
Hi,
Im using unlocked T-mobile MDA pro 64mb phone with WM 6.1 (build 19960.1.1.8 TML)
The problem is that when I connect to GPRS, Internet explorer, outlook and most of the internet softwares (opera browser, google maps etc...) don't work. Internet explorer stops at loading. outlook says synchronization error. But, a few softwares like IM messenger, some trading software work fine. The problem occurs only when on GPRS. Everything works fine on wifi.
I have been facing this problem since I have unlocked the phone and flashed it for the first time. I have flashed for several times with various roms. initially it works but soon problem reappears. hmm.. Problem did not appear in WM 6.5 (but phone is hell slow. So, im forced to remove it). Further the problem is not network specific as I tried on various networks.
Guys please help me.. I searched a lot on internet and it seems like no one is facing this type of problem in the whole world except me
(Except this: social.microsoft.com/forums/en-US/windowsmobilephonesandaccessories/thread/64977e4f-c8ba-482a-9845-c1d80f88fd71/)
Hi,
Have you tryed using Tomal;s V10...
am using it now and i havent had a GPRS problem,
and phone runs very smooth with no lag.
Simon_WM said:
Hi,
Have you tryed using Tomal;s V10...
am using it now and i havent had a GPRS problem,
and phone runs very smooth with no lag.
Click to expand...
Click to collapse
Hi,
Thanks for ur reply..
I dint remember trying it..so, wanna try..
the download links given by tomal (forum.xda-developers.com/showthread.php?t=573739) dint work...
can you provide a link for me to download tomal's V10..?
naveensakhamuri said:
Hi,
Thanks for ur reply..
I dint remember trying it..so, wanna try..
the download links given by tomal (forum.xda-developers.com/showthread.php?t=573739) dint work...
can you provide a link for me to download tomal's V10..?
Click to expand...
Click to collapse
http://www.filebox.com/alhaque/3o6u8gdlfy6j
Also if you want to chnage the radio:
http://forum.xda-developers.com/showthread.php?t=600933&highlight=Challenge
thanks
Hi!
thnx for ur reply... I'm desperately waiting for it...
Any how I tried this... as usually it worked fine at the beginning and problem repeated again. The new development is that the application which I said to be working previously (IM messenger etc...) are also now working now...
Very much frustrated about this issue as I'm unable to find the background reason for it . Even the XDA forums cant help it....And the worst part is that warranty is not going to apply as I unlocked it..
Yet no solution...
info?
Which network?
Prepaid/postpaid?
Did you add a new connection manually yet it won't work?
You are doing something wrong because this is weird.
Go to start>settings>connection>connections>tasks>add new connection>
name...anything, access point.....airtelgprs.com / internet (for idea ) / aircelgprs etc.
Done.
Launch browser , it should connect if you have data plan / enough credit.
kalya said:
Which network?
Prepaid/postpaid?
Did you add a new connection manually yet it won't work?
You are doing something wrong because this is weird.
Go to start>settings>connection>connections>tasks>add new connection>
name...anything, access point.....airtelgprs.com / internet (for idea ) / aircelgprs etc.
Done.
Launch browser , it should connect if you have data plan / enough credit.
Click to expand...
Click to collapse
Hi
Thanks for your suggestions.
Im using airtel network. and all those settings are already set on my phone.
Yes. I accept that my problem is weird. Thats the reason why I'm unable to find a solution for it.
Yet... I'm testing by changing various roms and still no success.
every time the problem repeats on 2-3 usages of gprs.
When I use opera browser it says that "I have some problem in settings". What to do I've checked those settings for hundreds of times and further if there is a problem in connection settings then why the heck it worked for the first few times?
Some stupid suggestions
Try same sim in another handset,
Try another sim or another network in THE Uni,
Try another cell tower area,
Because I have tried every single ROM ...shipped or cooked and this has nothing to do with GPRS getting disconnected.
As you said "I am the only one in the world with this problem" , means it cannot be a real problem , have faith , keep trying.
And for the warranty...Just flash the Original ROM and you are good again!
kalya said:
Try same sim in another handset,
Try another sim or another network in THE Uni,
Try another cell tower area,
Because I have tried every single ROM ...shipped or cooked and this has nothing to do with GPRS getting disconnected.
As you said "I am the only one in the world with this problem" , means it cannot be a real problem , have faith , keep trying.
And for the warranty...Just flash the Original ROM and you are good again!
Click to expand...
Click to collapse
Hi
I did every experiment I can think of.... Including testing this sim on other phone or testing the other sim on this phone.
I even tried flashing the original T-mobile rom.
I also tried to find if the programs I install has something to do with the problem...but found none of it affects.
As you said it may not be a rom problem.
If it fails to work completely then I can guss some thing about the origin of the problem like rom or hardware or whatever...
As it is working well initially, I don't understand where exactly the problem lies...
have you done a doc-format? sometimes that can get rid of very peculiar problems.
-Jonny- said:
have you done a doc-format? sometimes that can get rid of very peculiar problems.
Click to expand...
Click to collapse
Hi
Is the process of using mtty and task 28 55aa command what you call doc-format (sorry for ignorance)?
Then I've already did it...
anyway thanks for your suggestion...
I think the real culprit is activesync. anyway I have to do some tests and confirm.
To clear my doubt I decided to conduct a small test. I factory reset my system for three times to check the gprs connectivity...
First reset:
1. GPRS worked flawlessly.
2. On connecting to pc + pairing up + synchronizing problem reappeared.
second reset:
1. GPRS worked flawlessly.
2. On connecting to pc by pairing up problem reappeared.
First reset:
1. GPRS worked flawlessly.
2. On connecting to pc without pairing up problem reappeared.
So, this strengthened my assumption that the problem is with active sync.
I cannot confirm so easily...
Further I would use my phone with out connecting to PC for 3-4 days and check if problem reappears.
Then I would check it by connecting to a different PC. Then I can confirm whether the problem is with active sync of my system or the phone...
By the way, today is the second day of my testing without connecting to pc and no issues detected till now
folks,
Today on the fourth day of my test, I conclude that connecting to my pc creates the gprs problem. No Idea how and why...
suggestions any one?
anyhow I would connect my phone to a different pc and check out if the problem is with my pc or with the phone...
no suggestions?
How much space have you got on the phone after sync? The computer may be trying to sync to uni even though you are not aware of it.
How confident are you with dealing with your computer registry, I mean, if you are using a Windows PC that is. You should try to clear any traces of old pairings from the PC before connecting the Uni to it again and allowing it to do a fresh start. It may be loading all sorts of corrupted or duplicated data that are messing up with your system. Backup your registry first, just in case you mess it up by mistake, to be on the safe side. Then, get stuck in and search for the word activesync (or words to that effect in your language) on the registry and where it shows the pairing settings delete only the keys related to pairing with the Uni, then try connecting again. Hope this helps.
wovens said:
How much space have you got on the phone after sync? The computer may be trying to sync to uni even though you are not aware of it.
How confident are you with dealing with your computer registry, I mean, if you are using a Windows PC that is. You should try to clear any traces of old pairings from the PC before connecting the Uni to it again and allowing it to do a fresh start. It may be loading all sorts of corrupted or duplicated data that are messing up with your system. Backup your registry first, just in case you mess it up by mistake, to be on the safe side. Then, get stuck in and search for the word activesync (or words to that effect in your language) on the registry and where it shows the pairing settings delete only the keys related to pairing with the Uni, then try connecting again. Hope this helps.
Click to expand...
Click to collapse
Hmm..Im sure that I deleted all the older files.. anyway let me I'll try this registry procedure... thanks for your suggestion