Hi,
Having just completed a hard reset on the XDA, I used my SPB back up software to do a "restore". Everything restored as I expected however, the two pop3 email accounts that I use did not restore at all. Both the detail and account names were missing.
Does SPB not back up email account names/settings?
Or when I did the original back up did I somehow managed to not back up these settings?
Clearly email is an integral part of the XDA Orbit and it would be disappointing if SPB was not capable of "backing up" this part.
Any help would be appreciated.
Cheers
Rob.
Related
Hi
Just a heads up. There appears to be an issue with the new QTEK rom (at least, I never experienced this before upgrading).
Create an email account, soft reset. Delete that email account, then soft reset again - result is that the old deleted account rises from the dead.
If, after doing the above you then delete the account, create a new account and then soft reset then the original account rises from the dead and the new account is deleted.
Unfortunately this issue makes the latest rom unusable for me.
Anyone know where the info about email accounts gets stored. I wanna trash it properly to stop it coming back.
Nigel
Lol
Delete the files in your pop3 inbox, goto tools, empty deleted items. Do a send/recieve to delete them from pop3 server.
Now soft reset - all the ruddy deleted emails come back as well!!
Unbelievable...
Time for **another** hard reset and **another** wasted ~2hrs setting the ruddy thing up again. Wish I had stuck with my old rom.
Nigel
I guess that no one else has seen this then :-( !!
Dont suppose anyone knows where files related to an email account are stored? and where the registry keys live?
Nigel
his happened to me after a backup and restore of my device. There is one thing you can do to fix it, download SPB backup (that is what I use), and back up the device. Do a hard reset and clear all your information. Adjust the date and time and do a partial restore without your email information. This should remedy the problem.
Almost every morning (I turn off my Dash everynight) one of my emails accounts (IMAP4) disappear from the list of my email accounts.
Then I set up the account again but had to use a different account name because when I tried to use the original account name I got an error message telling me that that name already exists.
I found this utility on the web that is suppose to fix the issue (http://nicolasmauri.blogspot.com/20...-lost-mail.html) but I don't want to run it everyday plus: "The account will be visible again in Outlook and you will have to set the input and output server because they will be empty."
Any idea on how to fix this issue?
The other accounts (POP, Hotmail) are fine, only IMAP keep disappearing.
P.S. I just switched from MDA to Dash and never had this problem with MDA (well only when I reset the phone)
Did you use Sprite Backup by chance? Or maybe some other backup/restore utility? That sounds suspiciously like the problems that occur when you do an 'upgrade' restore in Sprite without first deleting the e-mail/gprs accounts.
I did use Sprite Backup. I'll try to Hard Reset and reinstall the apps. I'll let you know how it goes...
Hi, recently i've been experiencing problems with my o2 orbit.
Every so often i loose all the messages in my inbox for SMS messages and my Hotmail email account.
I then try to recheck my hotmail account via wifi and it just goes through the motions and says finished. My inbox remains empty but when i go and check on my pc there are anywhere between 5 and 15 emails waiting to be read.
At the same time i also loose all my text messages from my inbox. I can receive new messages as normal.
When i soft reset all is well again and i can download all my new mail.
Does anyone know of another solution other than to soft reset my xda?
Cheers
Ben
hi,
in my artemis, a few weeks ago, i have experienced the same problem: the text messages folder was not found.
only a hard reset as resolved the problem.
try the next:
a) save all your data via a backup program (sprite backup or spb backup)
b) execute a hard reset
c) restore all previously saved data EXCEPT the email data (is an option in spb backup, but i don't not if available in sprite backup)
the problem is a corruption in the \cemail file. but the cemail file is a system file, and cannot be pverwrite directly.
regards and lucky...
Thanks for your reply but i think i may have found the culprit!
I am using Wisbar Advanced Desktop and have a meter on the today screen counting the number of unread emails and SMS's in each of the accounts.
Apparently this is know to be buggy and delete messages from time to time. Anyway i have disabled the two text meters and so far so good.
Hi there, i upgraded my artemis yesterday and for some reason i was missing one contact i had to call today, the thing is that when i want to add the contact, so i open pocketCM new contact, i put the name, the file as and the number and when i click ok it gives me an error which states
"ERROR"
"An Unexpected error has ocurred in this program"
My only way out is by clicking ok and canceling the contact... is there anyone else experiencing this? how can i solve it?!?!
Thanks to all and specially to TOM.
Noone can help me?
Did you upgrade from WM5 to this ROM, and if so, did you use something like SPB Backup for your contacts, and restore to WM6? If you did, your contacts database will be broken on WM6, which may cause this...
demo2000 said:
Did you upgrade from WM5 to this ROM, and if so, did you use something like SPB Backup for your contacts, and restore to WM6? If you did, your contacts database will be broken on WM6, which may cause this...
Click to expand...
Click to collapse
I upgraded from wm5 to wm6 bb 4.0. i couldnt add contacts there either, i was hoping it was a bug... so what can i do? extract the contacs and put them one by one?
I'm sure there's probably many ways to recover from this, but I used a copy of Outlook. I restored my contacts to the phone with SPB backup, then using active sync, synced them to Outlook. Once done, I did a hard reset on my phone to fix the contacts database, then again using active sync, copied the contacts back from Outlook.
As I say, probably just one of many ways of doing it, but worked for me.
Good luck!
Hi, After using gmail to sync al contacts, calendars & mail & getting fed up with the way google handles contacts, I decided to untick "contacts sync" from googlemail on the phone, then hooked phone up to pc & sync'ed calendar & contacts. In doing so, I have somehow & very stupidly removed ALL my outlook contacts...I can get to my googlemail contacts but outlook is now empty of contacts...please tell me there's a way to get them back from somewhere! Thanks very much
Check the Outlook trashcan.
lol...what a doozy. In the mad flap I was in just didn't think straight. Thanks very much indeed for that. Is there a way I can stop this happening again? I only want Outlook contacts on the phone but happy to sync email & calendar with my gmail account. Cheers again, appreciate your help.
I also decided to remove all sync'ing from my google account- if you have done the same, then you shouldn't have that issue again.
Just to be on the safe side, now that you have your contacts back in Outlook, I'd suggest creating a back up of it (perhaps regularly), to a PST file or similar. Might to be wise to use an app to backup contacts/calender entries directly from the phone- Wave Secure as an example.
Cheers for that, outlook contacts backed up yesterday straight after restoring them back! Appreciate the advice though sh500
Just a quickie now though, I've made a "group" to send funny texts onto and while ome of the texts go to the mobile number, some are being sent to emails...again, anything really simple & dumb I'm doing here? I have set the mobile number as "primary" on all the group members but the phone seems to mix up the emails with the mob' numbers if the contact has more than 1 email address, 1 of which I set as primary too. Cheers again...