I Recently took ownership of the O2 Orbit aka the Artemis.
This is a continuation of an existing contract and instructions are to place existing sim into phone and switch on whereby it will I assume perform the necessary configuration. When I done this I received a txt message from O2 informing me of the following:
O2: Sorry your handset does not support automatic settings. Please call our care team on 100 for further assistance.
So as the msg goes I called the care team. They then asked the Orbit team who informed them that the handset should be returned, as it is faulty. They will arrange the swap. Phone appeared to function okay but who am I to question why. Phone swapped and new phone up and running…I have received the same message again! Now the phone appears to be working okay so not sure what to do next. Has anyone encountered this type of error before? And if so does anyone have a solution/suggestion as to what this exactly means? Thanks JD76.
I get this Error Message every time i order a configuration SMS for my device. I dont know if you know, but on the O2 Website, you can request a text message which is supposed to setup your device for different Services, e.g. MMS or Wap...
Well everytime i ordered such an SMS, my device would not get configured, reporting the Error "Your device does not support automatic configuration" which is not that bad at all i think, because everything works just fine, without any limitations and the Settings you need for Wap or MMS or other stuff can also be found on the O2 Website and can then be set-up manually.
So if you do not feel like replacing your handset again, i would just leave it, i am not experiencing any problems (I should mention though, that i run a CID unlocked T-Mobile MDA Compact 3 with german O2 Windows Mobile 6 ROM) but i guess that makes no difference.
I had the same problem and was able to solve it by downloading this configuration .exe from HTC. Get the one that is regionally applicable to you...
http://www.europe.htc.com/support/software/htcp3600.html
Although it 'says' it is for the 3600, I used the German o2 setting without issue on my Orbit.
Related
Hi!
I'm subscribed to weather forecast that comes in 3 text (SMS) messages every evening @ 10 PM.
When I swiched from wizzard to hermes, I noticed, that I got only one or two messages instead of 3 every night. I thought there has to be a problem with the device, so I changed it.
== BUT==
Now I have a brand new Hermes - and with the same problem!!! It just looses SMS messages. Several people have been complaining to me that they sent me SMS which I did not receive.
What would be the problem?
the first hermes ran WM6 black 3.01 with 1.41 radio and the second one runs WM6 black dymond with 1.40 radio. The only common thing is that both devices were treated with Oli's HardSPL 7.
p.s. when I put my SIM card into a nokia, I receive all 3 messages as normal.
PLEASE HELP!!!
I dunno if this will help at all but...
...try going into start>settings>phone>services(tab)
click on 'voice mail and messages' then tap the 'get settings' button.
It should get the SMS and voicemail numbers from the network.
Might help...but its a long shot.
mrvanx said:
I dunno if this will help at all but...
...try going into start>settings>phone>services(tab)
click on 'voice mail and messages' then tap the 'get settings' button.
It should get the SMS and voicemail numbers from the network.
Might help...but its a long shot.
Click to expand...
Click to collapse
That actually helped me in the past. For some odd reason my SMS's would get stuck in the outbox and not send, so upon advice like above, I clicked "get settings", and all was well. It hasn't happened in a long while, but it was solved by doing that.
it actually may be your sim card similar thing happened to me got a new sim card fixed it.
I had a very similar problem with normal ssmes not coming thru and smses being held in the outbox. The problem started when I changed to an AKU3 Rom. The old South African 1.35 Rom worked perfectly but as soon as I changed to their new AKU3 the sms problem started. I had also upgraded my Radio to the 1.41 Rom.
How I solved the problem was I got my sim card replaced (which I found didn't solve the problem). I then only installed the apps I really needed and didn't upgrade the Radio.
For the past 2 weeks I haven't had any problems, so maybe try hard reset your phone, and start by only running it as standard and see what happens, also maybe try downgrade your radio.
Ensure the you have a message centre assigned in the phone settings. If you cannot get it automatically, call your operator and enter it manually.
Hi rebel I have noticed the same problem...but it is regarding the SMS and MMS...so could be some operator incompatibility or sth...will try the"get operator settings" thing...but I think this won`t solve our problem, cause not receiving all SMS/MMS it is a thing...but not receiving just some SMS/MMS is another problem...
Regards,
Primoz
Hello to all!
I tried "get operator settings" and will report if there will be any progress. But I doubt, because if settings were wrong, than I wouldn't receive any text messages. But I can receive SMS, just not all of them.
It just makes me crazy.
@PC78: we're both using same network (Mobitel Slovenia). If you had exactly the same problem, than I guess it has to be some incompatibility between hermes and operator? I will contact them and ask for explanation.
In the meantime, I will flash my hermes to some old ROM with stoneaged Radio (1.03 or something). Let's see what happens ...
Greetings,
Robert
I have the same problem, could it be the HardSPL?
gh0st, where are you from? Till now, only users of Mobitel Slovenia reported this problem.
I don't know if it's hard SPL. But it's possible. Can it be removed from the device? I'm willing to try. But I need some instructions on how to remove it and bring the device back to the "factory" state.
regards,
Robert
...Hard-SPL?...what have the Hard-SPL to do with SMS/MMS?...I think it could be only an OS/Radio ROM problem or operator incompatibility but not Hard-SPL...
Regards,
Primoz
same problem here...
delayed texts and no sms recieved...
i found out that even i have signal on my cel, im out of coverage when contacted.. but this is intermittent
there are times its ok.. then not.. then ok..
this happens only when i upgraded my dopod 838 pro
thats why i ask experts here on other thread how can i roll back the original
setting of my cel.. specially the radio..
im from asia region... can anybody help me too..
i upgraded to 1.40 radio which i think suited only for cingular network or other else...
Hard spl olipro 2.10 etc...
I had problems with SMS wneh using Black 3.0, using LVSW (latest) now and have no problems.
I suggest you try using one of the LVSW roms instead of Black - try Elf's or Sleuth's variants as they are the most complete.
Also, the most popular shipping "new" radio out there is 1.38.00.10. Try that radio as well.
Hello guys,
A bad news, really.
It's confirmed: Hermes has some serious compatibility issues with certain mobile operators (networks).
I contacted a company that imports and repairs HTC devices in Slovenia. Technician told me that they are aware of the problem and are solving this "missing SMS" issue together with carrier (Mobitel) and manufacturer (HTC).
They didn't yet solve it, though.
This technician also told me that this problem is ROM-independent, so it does not matter if I'm using june 2006 stoneaged ROM with 1.03 radio or newest cooked WM6.
Greetings,
Robert
go into start >> settings >>> phone >>>services >>> click on voice mail & text messages and click on get settings
it will show you your settings for text message service center. Make sure there is a "+" sign before the number. for example + 1 (312) 314-9810 >>> this number is for cingular message center anyways "+" sign should solve the problem
cheers
thesame problems with sending sms or replaying and reciving.
even on orginal Era's ROM
Sometimes everything is perfect but when I tap replay, sms stucks in outbox.
Or sometimes when just wanted to write new sms.
Only SR helps.
my operator: Poland - Era gsm
Thanks for the replay Rebel...so my concern was [email protected] incompatibility problems...doooh...
Regards,
Primoz
I have had my hermes for only 1 week on T-mobile uk PAYG. Everthing works cool, but I have had a couple of calls from people why didnt you respond to "x" text message. they just did not ever come through at my end.
Guess this is the price to pay for having everything bar the kitchen sink in your pocket.
I can comfirm that I had this problem on Black Dymond (3.5) with certain type of sms.
with elf 2.1 crackberry all works well.
So it Is rom dependant.
Arnie
p.s radio 1.40
Hi all, I am not familiar to forums and I ask for help because searches are fruitless.
The story is: I cannot send/receive SMS. It appear to be set correctly with telephone provider but when I open send message it takes me to Messaging which appears to be MMS (see accounts, tools configuration). Anyway I click send then it tries to establish a GPRS connection which fail because my modem is not set up? I do not have and do not want IP provider contract. I rely on wifi as much as possible but not everywhere.
The problem is: I would like to send and receive phone message only every so often.
The question is: is it possible? Is there any difference that I do not understand? Did I loose some software features?
The features are: MDA III originally from Germany, now upgraded to English with ROM 1.42.00 WWE from 09/05/05, Radio ver 1.13.00, Protocol 1337.42, ExtROM 1.42.119 WWE
I would appreciate your help because I am really embarrassed, in the lost...
Thanks
It shouldn't redirect you to MMS messaging, as this has nothing to do with SMSes.
1. Try to open messaging, select Menu->Go To->Text messages (or similar, this is from messaging on WM5). If you now press New, it should start writing normal SMS.
2. If this won;t help, you must have installed something, that took over SMS messaging and now lead to this problem. I propose backup&Hard reset and try again.
All the configuration you need is stored on you SIM card and you don't need to configure anything - in all WM5 roms SMS works always out of the box.
Report effects.
I know there are a couple of threads about this already but mine is a little different.
I got O2 XDA Orbit from ebay - put in my VodafoneUK sim card and everything works fine, MMS, GPRS, Internet and even GPS (don't know if the last one matters) - I haven't upgraded or changed any software or anything but my SMS text messages won't work - they sit in outbox for a minute or so then I get the error msg "your text message cannot be sent".
Ant help or suggestions would be greatly appreciated.
Silly question but does the actual phone work - ie can you call out OK?
Can you receive messages?
My Orbit will receive OK but not always send in a poor signal area.
Stew,
Sorted It!!!!
To your answer sloss yes everything else works but I know what it is now.
I tried Start>Settings>Phone>Services...Voicemail and Text Messaging...select and then Get Settings........BUT it actually receives the WRONG yes the WRONG message centre number from the network.
Got a friends UK Vodafone phone and just copied his message centre number and Viola it worked fine, I'm so happy I could cry!!
Just thought this might help some others who may be having this problem.
I have flashed my SPV M5000 with the latest Orange ROM, version 1.30.90.WWE on WM5. Don't know if it was missing before but now that I wanted to use MMS, I find that the option is missing in the accounts options. I do have an option to configure MMS and I can set a modem for Orange MMS, but if I try to switch from TEXT or OUTLOOK to MMS, the MMS option is just not there. Suspecting a registry problem I looked through the registry but cannot see anything obvious, although I am no expert on the M5000 registry. Can anyone please help me or give me the correct registry settings I should be looking for? Everything else works fine including email and Wi-Fi, although the finding the locations for the settings is not very friendly. Orange so fare have been useless - they confirm all my GPRS & MMS settings are correct amd also sent a SIM update to make sure they were. I am now waiting for Orange technical to come back to me, but I think you guys probably know more. Soft and hard resets do not make the MMS option appear. Richard B.
No MMS on Orange SPV M5000 resolved.
O.K. - after a lot of discussion with non-technical types belonging to Orange who tried to talk about technical issues in a three way conversation between I suspect India, Darlington and N.Wales and eventually being allowed to talk directly to their real engineers, I was told that this issue had been seen several times and that they did not really know why it happened as it happened intermitently. Having given up on Orange's extremely poor customer service, I gave the M5000 one last chance and burned the ROM for the 4th time. This time instead of using my main PC, I used my laptop and ensured that the USB cable was direct, also stopping anti-virus and all background programs except for the O.S. BINGO! The MMS appeared after hard reset. Why did I bother ringing Orange in the first place?
Hi
I thought it would be a good idea to start this thread to report bugs in the TP 2 official ROM so that we may collectively be able to find solutions, and if not, at least bring to attention of HTC to fix in newer builds of their ROMs.
So I request you all to put down bugs you have discovered as also fixes in this thread. I will try my best to collate all into the first post....
Here are the ones I have discovered so far:
ALARM BUG
I set the alarm one day and turned it off the next. But it continues to ring every day at the same time even though the alarm settings show it as off.
EXCESS RAM USAGE
With TF3d 2, messaging, notes and contacts running, the TP 2 shows RAM usage at 81%. Wonder whats taking up so much memory.
DIALER BUG
At times when I am calling, the call status screen does not appear and it continues to show the dialer screen even after the call button has been pressed for a contact.
I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?
Bluetooth:
When using bluetooth (activesync and headset profile) the pda crashes sometimes. If the screen is on it won't shut down and no interaction with the phone is possible. When it's off it stays off. Funny thing is that the pda keeps working. Phone is runnig when I am called etc.
Ramsfan_Jim said:
I am having an issue with downloading emails on my TP2.
Using exactly the same settings as I had on my kaiser (which still works), when I try to send and receive I get "Error synchronising" Cannot connect with current connection settings.
I have ensured my email account is set up identically, and the connection settings to T-Mobile are identical. Anyone else had this issue?
Click to expand...
Click to collapse
To answer my own question, this :-
[email protected]; said:
its something to do with their web proxy and only happens when you are connected to certain "bits" of tmobile.
To fix it, go to settings->all settings ->connections->connections->setup my proxy server-> and UNCHECK this network uses a proxy server to connect to the internet.
Click to expand...
Click to collapse
seems to have fixed it....
Sometimes the + caracter of a phonenumber is removed by touchflo3d when sending a textmessage as descriped here:
http://forum.xda-developers.com/showthread.php?t=522535
i have a problem with the alert tones. my tp2 either don't play or plays very softly the first second of any alert, reminder, or ringtones. anyone with the same problem?
I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.
@home said:
I'm finding that when I send texts 1 out of every 3 doesn't get sent.
I get an 'Text cannot be sent' message. It's not my Sim card cause it was fine when I had it in the X1.
Click to expand...
Click to collapse
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.
bump123456
jjturner said:
mine fails most of the time if i reply through the messages tab but if i select all messages and reply from there it always works.
Click to expand...
Click to collapse
So does mine, so perhaps it's a touch flow bug rather than a phone fault.
these have nothing to do with htc touch pro2 itself dude!
it's about the rom you installed in it,so pls return to your technician to get a good rom!
it's like you have super good pc,but the windows xp you installed is crap,then your pc will always get this problem and that......
FYI: rom means: OS(wm 6.5 for example)+Radio(GSM etc)+Extrom(touchflo 3d etc)
SMS Status Report Bug
Hi,
I have a German (O2) htc touch pro 2 with the current original O2 ROM (WM6.1 CE OS 5.2.21048 (Build 21048.1.6.3), ROM: 1.19.207.1 (51489) GER)
My problem is that the phone will not receive or display the SMS status report sent by the provider when the recipient receives the sms.
When writing an SMS, I ensure that under message Options, there is a tick next to: "Request message delivery notification".
I wrote an SMS message to my own number on the TP2 and sent it off. The message promptly arrives, yet no status report from the provider arrives. I have tried this several times to various numbers.
The same SIM card in my XDA Orbit always displays a delivery notification from O2 when the recipient receives an sms. It is not a network problem.
As I have a multicard (more than one SIM card on the same number), I have been able to narrow down the problem as follows.
Messages sent from the phone do generate a status report. I set SMS delivery to my Orbit, and then sent an sms to my own number from the TP2. Both the message and the delivery report arrived on the Orbit.
When I set the network to send SMS messages to my TP2, and then send a message from my orbit, the message itself was delivered to the TP2, but not the status report!
This establishes that the German O2 network is OK, the TP2 can correctly send an SMS and request a Status report from the network. It can also receive normal SMS messages, but not the status report. No sign of it receiving anything, appears to ignore such status reports entirely.
Does anyone have a fix for this, short of flashing a different ROM on it.
I know that a new official WM 6.5 ROM is due to be released for the TP2 (but not so far). I am hoping someone here was a quick fix (missing registry entry, etc.) which can be applied to the current system as I write a lot of text messages and it is useful to know when they have arrived.
Regards
Peter
request delivery notification
i upgraded to the original WM6.5.. when replying to a text message through the new TouchFlo's threaded message look (not the one you get when going in from 'all messages' but the one you get when "clicking" on the message itfelf from the messages tab.), you can go to [Menu] - [Message Option] and there you have the option [reuest delivery notification].
i tick that and say done, send the message and i DO get the delivery notification. however when going back to this same message screen to reply to another message, that option will be unticked again.. i have to tick that option for EVERY single message that i reply to.. as i said sending a message from anywhere else has its own option and is saved correctly and always works..
i googled as much as i could but couldnt find anyone with the same problem :/