Develop Bugs

DOPOD 900 dead after upgrade

My DOPD - bought in China was running a chinese version of WM5.0 and I wanted to install a english version.
After upgrading my DOPOD 900 with the upgrade : Universal_Upgrade_v1.30.68_radio_1.09.0.zip I have problem.
It is really DEAD. soft reset does nothing and a hard reset only gives the option of "0" and "X" which do nothing.
the USB is no longer recognised and nothing seems to want to communicate with the Dopod. It seems the USB loader program is no longer running on the Dopod.
Has anybody any idea how I can attach to the device an install a new bootloader, or something.

I had the same issue and I have a solution. But, let me tell you my process that got me where you are.
I tried performing the update using the No_ID (or whatever) method and kept getting errors. I rebooted my PC and changed the Operator ID using the HTC64 Extended ROM Tool.
After this, I was able to use the typical installer. The flash went fine and I hard reset as instructed. From that point on, I had your exact problem.
A dead screen. I was able to redo the hard reset after pulling the battery but I would just end up with the dead (blank) screen again. ONCE, I did get it into boot loader mode where I could actually read the screen. But, of course I reset and again had a dead screen.
My solution was to revert back to a true O2 ROM. Even though I couldn't see the screen (still can't), the ROM update is proceeding as I type this. I'm at 44% of the radio ROM installed.
Hope this gives you hope!

Well, good news. I just finished the ROM update and I'm looking at the O2 boot image.
Is there any indication that the QTek ROM looks for the Carrier info to be QTek or it will fail once installed? Just wondering why I had this problem.

ARG! Reflashing with QTek ROM did the same thing. :evil:
Blank screen and all.

check 2 things
uncheck usb from active sync
hardreset after upgrade has been completed
just do the upgrade again and it should come alive again

Thanks and another question
Well thanks for the hope. but I have tried this already with no luck, however after this message I will try again. My biggest problem is that I cant regain communication over the usb.
I would like to know how your system behaved when you plugged in your apparantely dead device. My system just says device un recognised and I cant begin a download with or without active sync.
So I cant get another rom image to download.
regards
Nick

dolebole said:
check 2 things
uncheck usb from active sync
hardreset after upgrade has been completed
just do the upgrade again and it should come alive again
Click to expand...
Click to collapse
This was the first thing I did.
The problem is that I cannot get any communication over the USB.
The device is unrecognised on USB and after starting any ROM download it just timesout after "checking information from device" message .
Ever seen a dead USB interface like this ?
The USB PnP mgr sees the hardware but cannot establish the device type !!
Nick

@mobinick: You and I have the same situation.
I have 2 Universal dead like this. 1 Exec and 1 Jasjar.
Both dead, blank screen, can not enter bootloader, can not connect with PC. PC can not recognize the driver usb of the device.
I opened the phone and found that logically everything is so so. There is no clue about hardware.
So I think: the address of the bootloader with device ID maybe unlucky damaged.
Who can fix this problem pls share us some experience.
Thanksss

ta_mobile said:
@mobinick: You and I have the same situation.
I have 2 Universal dead like this. 1 Exec and 1 Jasjar.
Both dead, blank screen, can not enter bootloader, can not connect with PC. PC can not recognize the driver usb of the device.
I opened the phone and found that logically everything is so so. There is no clue about hardware.
So I think: the address of the bootloader with device ID maybe unlucky damaged.
Who can fix this problem pls share us some experience.
Thanksss
Click to expand...
Click to collapse
Why don't you guys take it to your respective service centres and get it fixed?
Even if you have to pay something, it will certainly be better than these bricks occupying table space.

Have you tried going back to an original O2 ROM? I went to 1.13.139 WWE and all is fine now.

Just to share my experience with you guys here:
I posted my problem way back during the Radio Upgrade from 1.04 to 1.06. My Dopod 900 got stuck on the splashscreen. I couldn't get my device to pass the splashscreen even after upgrading/downgrading the radio ROM back and forth two times.
Finally, I just forced my device into bootloader mode (Backlight+Reset+Power). Even after doing this, the dopod screen was completely blank (no indication of serial/usb letter on the screen). I downloaded the official O2 exec ROM and plug my device (in bootloader mode) back to the USB port. It said unrecognized port on my PC. Despite that, I reflashed my Dopod back with the NoID tool the complete O2 ROM (Radio, Main ROM & The extended). Once completed, my device regained its consciousness.
I managed to flashed back the 1.06 radio after that. And has since been upgraded 4 times (two i-mate, one Orange and the latest QTek ROM) with no problem whatsoever.

I had the exact same problem as you to guys, i tried to update it, and it wouldn't budge...
It constantly, without fail timed out... I tried everything...
As my hope started to wain, i gave it one last shot...
I took out everything, sim and sd and battery, then connect the battery back and from the bootloader menu, connected it to the pc, with usb cable...
Finally it worked!! Like normal, i was able to load any and all rom and radio updates...
Wouldn't work, from the normal working screen (which was working for a while, i later tested this out, and found out ) and also wouldn't work, from the bootloader (power+backlight+reset) with sim+flash in there....
Hope you guys have some luck.. I htink you should, because i was in the exact same boots as you guys...

It worked for me
My O2 Exec did exactly the same thing, and I spent (on and off) 24 hours trying to get the damn thing to go again - wouldnt charge either....
I too finally took out everything, SIM and sd and battery, then connect the battery back and from the bootloader menu (which I only found about from this site), connected it to the pc, with usb cable...
It worked as well - bloody brilliant. I now have the latest 02Exec Upgrade (Version 1.30.162 AKU2 Release) and all is great.
Cant believe that 2 days after logging email with O2 site, they have not responded...
Would almost kiss you guys.....

Solution for getting stuck in bootloader
http://wiki.xda-developers.com/index.php?pagename=Instructions for those stuck on Boot Screen

My QTEK is broke (nothing new here).

I've sat here all day; I've read all the tips, suggestions, etc. I don't know what else to do. I too am stuck at the "blue splash screen" that everyone else is stuck at. It won't boot from there. I've even tried to reflash with the old ROM and it did not boot either. I entered the KITL settings that I've found here and it went to a white screen and I had to reboot since that just hung as well. I've tried MTTY, but I do not see an option for USB, I see an option for Com 1, Com 2 and Com 3. I've tried every USB port I have on my rig. I'm over it. I loved my device until I tried to upgrade it; I don't think I should have done that and my wife is going to be infuriated with me over this. If someone, anyone can help without the ever so constant "You should have used the 'SEARCH' option" I would sincerely appreciate it.
Thank you,
Monty Gibson
[email protected]

Can you enter bootloader?
I got stuck a the splash screen before. What I did was upgrade just the radio by deleting all .nbf files in the upgrade pack and running MAUpgradeUt_NOID.exe.
After success, I hard reseted (___+___+Reset hole)
then it went through so i flashed again from the start. I heard it might help that the SD card isn't in.
I tried flashing both ways (W & W/O SD Card) didn't make a difference to me.
Hope i can help once i get a better status of what really happened

Jorgee said:
Can you enter bootloader?
I got stuck a the splash screen before. What I did was upgrade just the radio by deleting all .nbf files in the upgrade pack and running MAUpgradeUt_NOID.exe.
After success, I hard reseted (___+___+Reset hole)
then it went through so i flashed again from the start. I heard it might help that the SD card isn't in.
I tried flashing both ways (W & W/O SD Card) didn't make a difference to me.
Hope i can help once i get a better status of what really happened
Click to expand...
Click to collapse
Yes, I can enter bootloader. My SD card and SIM card are both removed. I will try what you suggest and post my findings.
Thank you,
Monty Gibson

No, the radio only upgrade still leaves me stuck at the blue splash screen. Any other suggestions?
Thank you,
Monty Gibson

No, the radio only upgrade still leaves me stuck at the blue splash screen. Any other suggestions?
Thank you,
Monty Gibson

Is it possible that the ROM you are trying to install is corrupt?
Have you tried installing another type of ROM? O2, Orange, Qtek?

Jorgee said:
Is it possible that the ROM you are trying to install is corrupt?
Have you tried installing another type of ROM? O2, Orange, Qtek?
Click to expand...
Click to collapse
I've downloaded the Qtek ROM from here, on this FTP server. I have not tried another ROM. I will try; however, and see if it will work.
Thank you,
Monty Gibson

http://forum.xda-developers.com/viewtopic.php?t=43592

http://forum.xda-developers.com/viewtopic.php?t=43592

telemix said:
http://forum.xda-developers.com/viewtopic.php?t=43592
Click to expand...
Click to collapse
This does not work for me. I've tried even the "Task 28" which re-formats everything and it returns "DOC_Failed!" Any other suggestions?
Thank you,
Monty Gibson

I've flashed my Qtek with the latest JasJar ROM and it is still stuck at the splash screen. Any other suggestions from anyone?
Thank you,
Monty Gibson

Ok so tell me what you are doing, go through the steps you are doing one by one. Perhaps I will spot something, perhaps not.
It sounds as if you have a rom loaded that does not match the device.

dah54 said:
Ok so tell me what you are doing, go through the steps you are doing one by one. Perhaps I will spot something, perhaps not.
It sounds as if you have a rom loaded that does not match the device.
Click to expand...
Click to collapse
I've downloaded the Qtek ROM for my Qtek 9000 from here:
http://forum.xda-developers.com/viewtopic.php?t=46660
Once downloaded I do the following:
- Ensure that ActiveSync is not running (not that it would sync anyway since my device is a brick), but I make sure that it is not taking up the USB Connection.
- I set the device in boot loader mode (as suggested here), plug in my device which goes from Serial to USB and I bring up the MTTY utility, select USB from the left hand side of COM ports and run the "Set 14 0" command.
- I then run the upgrade that I've downloaded from here.
- Once it's finished I then do what the screen tells me to. I disconnect the device, I press both (-) buttons and insert my stylus into the reset button and the 0/X screen appears and hit 0.
-It says that it's "clearing" and the Qtek screen appears with the new versions and just hangs.
That's what I have been doing. If you see something wrong, please tell me. I've even flashed the I-Mate JasJar ROM over night (went to bed as it was flashing and woke up and I saw the I-Mate flash screen, and it is still stuck at the I-Mate splash screen too).
Thank you for your assistance,
Monty Gibson

OK the first thing that comes to mind is you say you have a Qtek 9000 why are you not getting the Qtek ROM from Qtek?
Is it possible to get the official ROM for your device from whoever you bought it from?
Are you perhaps trying to change the language as well as the ROM?
What USB cable are you using, the one that came with your device? My experience is all USB cables are NOT the same. My JasJar has a black arrow on the top side that plugs into the JasJar. Check the power adapter that plugs into your Qtek for any markings on it that are special and see if you can find a USB cable with the same markings. And I believe that it is not that ofter cables are defective, but rather that the Universal Cable is special, and has a connection that the normal USB cable does not have.

dah54 said:
OK the first thing that comes to mind is you say you have a Qtek 9000 why are you not getting the Qtek ROM from Qtek?
Is it possible to get the official ROM for your device from whoever you bought it from?
Are you perhaps trying to change the language as well as the ROM?
What USB cable are you using, the one that came with your device? My experience is all USB cables are NOT the same. My JasJar has a black arrow on the top side that plugs into the JasJar. Check the power adapter that plugs into your Qtek for any markings on it that are special and see if you can find a USB cable with the same markings. And I believe that it is not that ofter cables are defective, but rather that the Universal Cable is special, and has a connection that the normal USB cable does not have.
Click to expand...
Click to collapse
Qtek does not supply ROM's to those who did not purchase from Brightpoint. If you try to log onto their website and register, you're asked for the IMEI number on the back of the device. If you try and do this it is stated that they will not support the device that we have to contact our local dealer from whom we purchased it from.
I purchased my Qtek 9000 from www.qtekphonestore.com. I've already emailed them and stated my claim. It's the holiday weekend here and I won't hear back from them until Monday.
The ROM's that are here; on this site, are "supposed" to be from Qtek themselves. I have to believe that they are, I have nothing else telling me otherwise. I believe them to be the correct code for my device and I'm not trying to change the language. I downloaded the version for WWE which was previously installed and shipped.
I also have tried to reflash with the old ROM and it will not accept it.
My USB cable is the one I have that came with the device, it seems to work and I don't have another one available. Any other suggestions?
Thank you for your comments,
Monty Gibson

Try this
Here is a method that worked for me
First lets be sure of the ROM you are messing with. What I downloaded from XDA is UNI_QTEK_13077_176_10900_WWE_Ship.exe
If you are at the (Serial/USB V1.00) Boot Screen try to update the firmeware using the method described in this thread
http://forum.xda-developers.com/viewtopic.php?t=45874&highlight=boot+screen
If the ROM is successful (goes through the entire process without error...UNTIL you cold-reset where you STILL end up at Boot Screen)
then do this
Attempt to upgrade the ROM using the Qtek ROM above (double-click the file do not use the extracted files). For some reason the MaUpgradeUt_noID.exe while it did not upgrade ROM it did "fix" the problem which did not allow the regular QTek ROM to work.

Re: Try this
Celestial said:
Here is a method that worked for me
First lets be sure of the ROM you are messing with. What I downloaded from XDA is UNI_QTEK_13077_176_10900_WWE_Ship.exe
If you are at the (Serial/USB V1.00) Boot Screen try to update the firmeware using the method described in this thread
http://forum.xda-developers.com/viewtopic.php?t=45874&highlight=boot+screen
If the ROM is successful (goes through the entire process without error...UNTIL you cold-reset where you STILL end up at Boot Screen)
then do this
Attempt to upgrade the ROM using the Qtek ROM above (double-click the file do not use the extracted files). For some reason the MaUpgradeUt_noID.exe while it did not upgrade ROM it did "fix" the problem which did not allow the regular QTek ROM to work.
Click to expand...
Click to collapse
I am currently at work, but will try this as soon as I get home this evening; in about 3 hours. I have hope .
Thank you,
Monty Gibson

Re: Try this
Celestial said:
Here is a method that worked for me
First lets be sure of the ROM you are messing with. What I downloaded from XDA is UNI_QTEK_13077_176_10900_WWE_Ship.exe
If you are at the (Serial/USB V1.00) Boot Screen try to update the firmeware using the method described in this thread
http://forum.xda-developers.com/viewtopic.php?t=45874&highlight=boot+screen
If the ROM is successful (goes through the entire process without error...UNTIL you cold-reset where you STILL end up at Boot Screen)
then do this
Attempt to upgrade the ROM using the Qtek ROM above (double-click the file do not use the extracted files). For some reason the MaUpgradeUt_noID.exe while it did not upgrade ROM it did "fix" the problem which did not allow the regular QTek ROM to work.
Click to expand...
Click to collapse
Sorry, but this did not work either.
Thank you,
Monty Gibson

Someone please help me with this problem.

Xda IIs O2 stuck on boot loader

i got mine yesterday and i was playing around with it ,and i was about to upgrade it to windows mobile 6 ( and don't even now why ) and the device rebote and got stuck on boot loader page showing the serial , and version number, since last night i kept searching about this issues , i found so many article as well , so many of them talked about hard booting the device by pressing this and that , well i tried every single one but non worked.
and i need to mention that i dont have the usb driver for it so icant to anything from the computer.
Could you please help me , right now i feel so bad i wasn't even working with it for an hour.
Thanks

sepandar said:
i got mine yesterday and i was playing around with it ,and i was about to upgrade it to windows mobile 6 ( and don't even now why ) and the device rebote and got stuck on boot loader page showing the serial , and version number, since last night i kept searching about this issues , i found so many article as well , so many of them talked about hard booting the device by pressing this and that , well i tried every single one but non worked.
and i need to mention that i dont have the usb driver for it so icant to anything from the computer.
Could you please help me , right now i feel so bad i wasn't even working with it for an hour.
Thanks
Click to expand...
Click to collapse
A few things:
When the phone is at the screen and shows serial, does it change to USB if you plug the cable into a computer?
The needed 'drivers' for the phone are part of the activesync install. However, those only come into play when the phone is booted. The docs you found probably mention using mtty. A 'driver' for the phone is irrelevant at this point.

Oh,
Yes when i plug the usb cables change from serial to usb ?
Does that makes life easier or harder

sepandar said:
Oh,
Yes when i plug the usb cables change from serial to usb ?
Does that makes life easier or harder
Click to expand...
Click to collapse
Easier.
Your phone is stuck in bootloader mode. Try flashing it again.
If that doesn't work, try following the instructions here:
http://wiki.xda-developers.com/index.php?pagename=BA_FAQ_STUCK_AT_STARTUP

Thanks alot dude
Thanks so much man i honestly i was freaking out, i thought the device is not good any more and goes to recycle bin
so as an expert what do u think of upgrading the OS to wm6 ?

jdc said:
Easier.
Your phone is stuck in bootloader mode. Try flashing it again.
If that doesn't work, try following the instructions here:
http://wiki.xda-developers.com/index.php?pagename=BA_FAQ_STUCK_AT_STARTUP
Click to expand...
Click to collapse
I try many time with mtty 1.42 but my device still has 4 lines color when start up.
How can I do.
picheth

sepandar said:
Thanks so much man i honestly i was freaking out, i thought the device is not good any more and goes to recycle bin
so as an expert what do u think of upgrading the OS to wm6 ?
Click to expand...
Click to collapse
Well...
If you are fine with 2003, then don't change it.
Personally, I'm running WM6 on mine and I like it. It's a rather large improvement over WM5. However, anything beyond the original OS is a hack, and is not going to be perfect. WM5 and WM6 both have their issues, bugs, and limitations on the angel. But if you are aware of them and can deal with them, it's worth the effort.
Follow the wiki for upgrading, it covers going to WM6, with directions on how to go back to 2003 if you want. Check them both out and stick with what works for you.

ok man thank for your info i acttualy upgarded to wm6, i just wondering is there any way to get rid off the first screen that you see after restarting the device ( i mean the screen with four colours ) ?

sepandar said:
ok man thank for your info i acttualy upgarded to wm6, i just wondering is there any way to get rid off the first screen that you see after restarting the device ( i mean the screen with four colours ) ?
Click to expand...
Click to collapse
As far as I know, no. It's a side affect of the fact that WM5/6 is a hacked ROM, running on a device that was never intended to run what it is able to run now.

Don't say I bricked it...

I have Dhva_ddt V20 installed....
I tried to install omnia slm/touch player...During installation it got hanged...
I did soft reset but after reset it got hanged on splash screen...
After that i tried to falsh new rom by SD card method.. but not sucessful..
It shows IPL / SPL and "serial" at bottom on bootloader...
I tried to connect it to pC here it shows USB at bootom at bootloader but gives an error..."Use new version of RUU"... don't know what to do?
I am trieng from two days and read a lot but noting help...

alex8525 said:
I have Dhva_ddt V20 installed....
I tried to install omnia slm/touch player...During installation it got hanged...
I did soft reset but after reset it got hanged on splash screen...
After that i tried to falsh new rom by SD card method.. but not sucessful..
It shows IPL / SPL and "serial" at bottom on bootloader...
I tried to connect it to pC here it shows USB at bootom at bootloader but gives an error..."Use new version of RUU"... don't know what to do?
I am trieng from two days and read a lot but noting help...
Click to expand...
Click to collapse
downloaded the newest hardspl and flash that, if that doesn't work download the newest shipped from for your phone from the wiki.
here is hardSPL
and here are the shipped roms
or official AT&T rom with radio stripped out (safer)

Tried ATT rom..But it didn't work

alex8525 said:
Tried ATT rom..But it didn't work
Click to expand...
Click to collapse
Then try your official rom. (I put the custom RRU with the striped one).
Should work. If you can get into bootloader tisnt a perma brick.

also see this thread here, looks like the guy solved a problem like yours

alex8525 said:
Tried ATT rom..But it didn't work
Click to expand...
Click to collapse
Try flashing with SD card! Read through wiki to figure out how to flash through SD card.

I have tried SD card method...
But it shows bootloader with IPL / SPL version and "Serial" at bottom...
It dose't load any thing...
I have tried installing ATT official rom also.. but it says use updeted utility to flash....
I am able to go to bootloader and get USB connection when connect to PC....
But I don't have Activesync installe on PC is it a problem??? and I can't install active sync because of some restriction....
How to come out of this?
Is there any way I can Hard reset phone? Without switch on it?
Please help ...M scared....

I have done hard reset and now I m stuck at white screen .....
Is it bricked?

alex8525 said:
I have done hard reset and now I m stuck at white screen .....
Is it bricked?
Click to expand...
Click to collapse
ok, can you get into boot loader, press ok on left, and power on on right, and stick your stylus at the bottom, all together. Plug USB to PC, with boot loader screen, download the ATT rom mentioned here, and start the process. You have to have activesync 4.5 and .net 2.0 on your PC to have this to work.
Also, you have been given a link above for the official ATT without Radio, and here is the exact instructions on how to flash via SD. what part of any of these do you not understand?

Why would you perform a hard reset right after asking about it and not even waiting for an answer? If you had any doubts you should have just waited. I don't know much about your problem but I would't be taking the chance of doing something I wasn't sure about thats for sure. I really hope you can get out of this mess.

what size micro sd have u got. if it is larger than 2 or its a sdhc than you will not be able to flash sd method.
download another recent rom or just reflash the same dvha rom and do it through active sync on pc.

Finally got it working...
After 3 hard reset now I am out of white screen and now its working.
After 3 days
1. on splash screen
2. on bootloader
3. on white screen
Thank you everyone who have replied and who have atleast viewed.
learning:
Activesync is must for flashin through PC
new way to hard reset (thx wiki)
don't panic...your phone will be working sooner or later, if it was not a flshing that hanged it.
by d way i am posting from phone

alex8525 said:
Finally got it working...
After 3 hard reset now I am out of white screen and now its working.
After 3 days
1. on splash screen
2. on bootloader
3. on white screen
Thank you everyone who have replied and who have atleast viewed.
learning:
Activesync is must for flashin through PC
new way to hard reset (thx wiki)
don't panic...your phone will be working sooner or later, if it was not a flshing that hanged it.
by d way i am posting from phone
Click to expand...
Click to collapse
Glad to here you fixed it!

[Q] Dead Desire Z?

Hi,
I was flashing a new CM7 theme on my 2 weeks old DZ (with CM7 RC 2 running fine) but the phone got stuck at the CM bootscreen. I tried rebooting multiple times by repeatedly pushing the power button and holding it. After a few failed attempts I pulled out the battery, and after putting the battery back in and trying to power it on the phone did nothing. No matter which buttons I pushed or held in.
I tried plugging it in to the power adapter, but the Power LED's don't even go on (neither the orange or the green one). The battery was at approx. 60% when I rebooted into recovery to install the theme zip, so there should be enough power left in the battery.
When I plug the DZ onto my PC (Windows 7 OS, with eclipse and Android SDK installed and working), the PC looks for a QHSUSB_DLOAD driver. I tried looking for the device through ADB but it doesn't see it.
Please help me guys, I've had the device for only two weeks now.
PS: I'm a noob

Oh dear, that doesn't sound promising. Good luck!! We feel for you.

Anyone knows what steps to undertake to maybe revive the phone. I don't think it's totally dead since it's somehow still being detected by my PC. I just can't find that so called QHSUSB_DLOAD driver.
If I can just somehow get it to connect to ADB then I might be able to get into Hboot or recovery.

Have you checked http://developer.android.com/sdk/win-usb.html ?
Perhaps, donno for sure, it could help you

HLeenders said:
Have you checked ***** ?
Perhaps, donno for sure, it could help you
Click to expand...
Click to collapse
I hadn't, but already had these drivers on my PC. And before it got bricked my DZ connected fine with the PC (I flashed it using ADB and had setup Hboot and recovery). My PC just can't seem to find any drivers for this so called QHSUSB_DLOAD. It doesn't matter wich folders I choose to look for drivers. Nothing is available through internet either.

im having the same problem ... i tried several times but no luck... no LED... but u shud try pulling off the battery then put it in then press volumeUP+power button ..it will vibrate and red LED will start blinking .. i dont knw wat is it .. i connected it to PC ....windows asked for qualcom MSM driver .... i dont knw wat to do ..nd how to get bootload loader bak :S

if it does this, send it back to HTC.
the eMMC chip has failed (an unfortunately reasonably common situation, happened to me twice so far)
They'll fix it regardless of what roms you had on it etc. (unless you've done some hardware mods) i sent it in with cyanogen mod and s-off, they fixed it anyway
hope this helps!

Lol, I thought my topic died.
Since you guys revived it, might as well tell you what happened. I contacted T-Mobile and sent the Desire Z in for repair and it got repaired for free since I'd only had for two weeks back then .
After I got it back I rooted it and restored a NAND backup and everything 's been working fine since then.

they repaired it or they replaced it ?

desirezbilal said:
they repaired it or they replaced it ?
Click to expand...
Click to collapse
They repaired it.

ok thats great
i have 1 stupid question, can you tell me did they open your phone or not

noboby solved this problem?