Develop Bugs

Can't read text messages on Dash 6.1 - Only Header

I searched all the forums about this issue but all I can find is things dealing with setting up text messaging. I have no network problems with data, text, or voice I just used the HTC network wizard.
Whenever I get a text message I can see the the beginning of the text in the selection screen but when I click on it the message is blank? So I can't read the whole text. I searched this Forum but couldn't find any people with similar problems. It seems to send them fine I just can't read the whole message for some strange reason. I have been clearing my memory and then flashing my Tmob Dash for the last three Kavana releases, they all exhibit this behavior. Any help appreciated with my problem.

What Rom are you using?

jdoggraz said:
What Rom are you using?
Click to expand...
Click to collapse
Kavana 080408. The texts that I get show up on the main screen with a little bit of the text but when I click on them they don't show anything. I tried pressing all the buttons I can but it doesn't seem to do anything.

See is UNthreading them helps.

Uhm, just a silly guess here, but next time you're on the blank screen, click menu (right softkey) > 5 (Folders) > change to inbox, at least if it's not on inbox already. My friend changed his to sent and couldn't figure out why he couldn't see new ones either hehe

I looked everywhere in the messaging app and also the regular phone settings I don't see anything for unthreading. Also MMS can be viewed and sent normally. Just whenever I try to send or read a recieved text I have problems. When I try to send a text it doesn't let me type anything in at all. Not recipient and not the body of the text.

No I have already gone to all the folders. The inbox folder is where I can see the messages. You can read the begining of them, and who it is from but when you select one it doesn't show anything.

I had the same issue before, the problem disappeared after I uninstalled CE-Star (Chinese-reading problem).. do you have it installed?

Yianaki said:
I looked everywhere in the messaging app and also the regular phone settings I don't see anything for unthreading.
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Click to collapse
Check in Accessibility Folder for unthreading.

DON'T Turn off the Damn active x
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.

Yianaki said:
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Click to expand...
Click to collapse
I am glad to hear that you fixed and resolved your problem, and haha I hope that Kavana makes another Rom, he is awesome. But then again I got to thank Ricky for this rom to I love it.

hello i am having the exact same problem i checked all advice given i.e. make sure it is on inbox folder, check ie active x is enabled, and no change.
any advice

also when u do see the message headers like yianaki but when you select the message and then press a soft key it says"message cannot be signed and/or encrypted"

You need an encryption key for your email and you don't have it on your dash email, maybe. Just a guess. Is there documentation as to what you need to set up your email. What steps did you need to take to get your email on your home computer.

i actually have kavana 6.1 version 080408 so i just used the connection setup for US tmobile. and it was working previous to this problem. i did a hard reset now and its back to normal for now

SWEEEET!
Thanks "Y" you saved my life, I had the same problem. Keep Active x controllers checkmarked "On".

change IE option.
I had the same problem only can view the header of a msg, but can
t see the content. Here is what I did to solve it: go to IE\tools\option\general\encoding\change to Unicode

Cant Open Text Message.
Hi, I'm from Jamaica, I bought my HTC S621 from Digicel Jamaica [here]. I followed the instructions and installed WM6.1 80408 Kavana and it was totally amazing, I did it on Saturday and it worked great, everything was working GREAT. On Sunday I realized I was unable to open my text messages for viewing. When I click Text Message, the colour wheel shows and it starts to open then it closes. I did all the suggested this in this thread but nothing works, any more suggestions please, I really need to send text messages to my work crew and this is a major hindrance. I dont know how to soft or hard reset and would like to try that first, any other suggestion would be great. Thanks.
PLEASE dont laugh or throw tomatoes, I fixed it. In my attempt to load a Yahoo messenger app I installed an SMS application that was causing the issue. Problem solved, sorry to be a bother.

Yianaki said:
I finally fixed this problem.
I had a problem with WM 6.1 will only showing the headers and not allowing you to read the contents of : Text messages, Emails, MMS. This errors would also not allow you to write emails or text messages.
I thought Kavana's ROM had some big error with it but no one else was complaining. I downloaded Ricky's rom but same problem. So this weeked I fooled around with my phone believing it was some program I was installing. Even though I only install Google Maps, TCPMP, YGo, and Windows Live. I would install something then restart. I tried installing them one by one then it seemed to work but still after a time was becoming broken. I thought it had something to do with synching corrupted contact data. So I didn't synch but after a while it still came back.
This morning I finally realized that if you turn off active x it breaks the email and text which I assume both use IE active x The bad setting is.....
Main Settings Menu->IE Settings->Advanced Options -> NEVER TURN OFF ACTIVE X CONTROLS.
I think if Kavana, my personal hero, rolls another ROM you should take out this option.
Click to expand...
Click to collapse
Just wanted to voice my agreement with Yianaki about "Never turn off Active X controls". The whole issue lies in the fact that the text messaging app is basically an Active X control. But I wanted to add the reminder that you need to make sure that the "Text Messages" app gets closed then reopened after you make the change, or it will not appear to work. (Use the task manager/celetask to close it)
I had the exact same problems with text messages: I could send an MMS, receive an SMS, but not send an SMS. When a text message came in, it showed up in the list as expected, but an attempt to view it resulted in a blank area with no useful menu options. I also couldn't send text (SMS) messages out because the create-new-SMS screen was blank and non-functional. It has nothing to do with the threaded vs unthreaded Accessibility settings for the phone, nor do you need to worry about configuring your WAP settings (GPRS and MMSC Settings); the "Connection Setup" app takes care of everything for T-Mobile perfectly. It's all an Active X issue.
PS: This is all on Ricky's v24 "Vanilla" ROM of WinMo 6.1 running on a T-Mobile Dash.

Coupple of different problems

I'm sure I read somthing on here about the tomtom satellite view not working, but I can't seem to find it now, but my tomtom (7.450) doesn't give me a satellite signal even though it works fine. anyone know of a solution?
Also on a separate issue I was running some maintenance with SK tools, and managed to delete my start menu icons for the first four items (Home, All people, calendar and settings) so I now have blank boxes. Anyone know how I can restore them?

No one have any answers?
Just to add to my issues, for some reason the phone doesn't beep when I get new sms or emails. I have set the notifications in settings, but every now and then when I turn the phone on, I see that I have a new sms, but it hasn't beeped at me to tell me. Any answers to this one??
Thanks

email being hidden/deleted after X days??

Hey, my boss and I just got the Rhodium and I am in charge of setting everything up to his wishes. However, we seemed to have run into something strange: the email on his phone seems to be hidden or deleted after a certain amount of days.
He is connecting using IMAP and all the mail is still on the server, but this morning his phone seemed to have hidden/deleted all mail from 3 days ago and before.
I can't find anything relating to these settings in the phone, can anyone help me with this problem?

You will need to alter the settings which can/should be found as:
Go to the email screen where you would read your mail. While there go through the following options:
Menu -> Tools -> Options -> [select the required account] -> send recieve schedule
From there the option is available in a drop down menu.
Hope that will work.

they aren't hidden, but deleted. But it's just a copy. the idea is that you don't need all the emails, only the recent on on your phone. it could (if you work with a lot of attachments) fill your memmory.
But waht music art1st said, you can said you want the email from the past 3 weeks or some other period.

Thanks a lot, I managed to find the settings now. I was a bit confused because the phone is in Dutch and I am only really used to running all my OS's in English so things were a bit difficult to find.
What you said worked perfectly though!

i had the same problem, and the solution was changing my configuration to IMAP not POP

emails
may be some one had this problem as well:
When you receive an Outlook e-mail message that was sent by using a russian version of Windows mobile, the name that appears in the From field may not appear correctly.
Email is ik, i read all and topick appears ok, but person name and address are shows like lots of letters: "njdnfjdnjfnd" if i press on it them it will show me the address.
On TP1 i didnt have this problem. but in TP2 i have it and i dont know how to fix it.
Thank you for help in advance.

Help..Text message Inbox says I always Have "1 Unread" and wont go away

After messaging last night I realized I had one text in my inbox in both the touchflo icon, and in the normal windows message centert (next to inbox on the drop down it says 1). I thought I just missed one in my long thread but it was not the case.
I deleted all messages from my inbox, outbox and cleared deleted messages. No luck. I tried using the "clear all text and multimedia" selection with no luck. Numerous soft resets, and even switching my theme to see if it would vanish. I have been texting all day, and deleting and no luck with the phantom inbox. Any help would be appriciated to rid of this problem. Thanks!

vlcano57 said:
After messaging last night I realized I had one text in my inbox in both the touchflo icon, and in the normal windows message centert (next to inbox on the drop down it says 1). I thought I just missed one in my long thread but it was not the case.
I deleted all messages from my inbox, outbox and cleared deleted messages. No luck. I tried using the "clear all text and multimedia" selection with no luck. Numerous soft resets, and even switching my theme to see if it would vanish. I have been texting all day, and deleting and no luck with the phantom inbox. Any help would be appriciated to rid of this problem. Thanks!
Click to expand...
Click to collapse
This issue has been discussed in length here in other threads. Use the search function in the top right of the page to look for "SMS unread count fix"

Unzip this and put it on your storage card and then run the exe. It will fix your problem.

Thanks It worked perfectly. And sorry for the repetitiveness never found a solution searching, only numerous folks with the same problem.
Thanks again to you both!

This worked great!! Thanks!!!!

wow, it works on my x1

worked for me as well, although the problem came back... again... i managed to fix it permanentally by switching the phone from threaded to classic text view, deleting ALL text messages, then running the program. issue resolved.. it seems to have occurred because of the 2016 date stamp issue, one text was unaccounted for and coincidentally had the 2016 year stamp on it.
Hope this helps future readers - Mark

Hey guys,
I've run this thing about 10 times, and it's simply not removing that 1 from my homepage. The inbox doesn't show it but the HTC homepage does.
Any ideas?

tinpanalley said:
Hey guys,
I've run this thing about 10 times, and it's simply not removing that 1 from my homepage. The inbox doesn't show it but the HTC homepage does.
Any ideas?
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Click to collapse
It happens when you somehow texted yourself.. or so the theory goes... if that's not working I would suggest a hard reset..
I also suggest this thread be locked as this is the 100th or more thread about this topic
Edit.... also did you try soft reseting your phone after you ran the program?

I did try soft resetting. I used the reset button on the side of the phone. I don't understand it. I've never texted myself as you mentioned. So, I don't understand. And hard resetting is simply not an option. I have too much set on this phone now to go and update everything.
I'm using DeepShining's ROM from around February.

Hey, thanks !
It worked GREAT on my HTC Touch Pro !!!
Thank you again...

Odd. New mail indicated. Can't see it.

I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.

Same problem
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!

chandalf said:
I hadn't yet worked out the details, but I am almost certain that I've had the same problem. I certainly seem to see nothing new, even although the app says 1 unread.
Looks a bit like a sync error with the cloud. Anyone else got any thoughts?
[EDIT]
I just looked at my Desire and it told me I had 8 unread messages. Opening GMail it said the same in the title bar but only showed 6.
I opened GMail on my Mac and sure enough, I had 8 messages; there was nothing obviously different with the 2 missing ones.
I used Search on my phone to look for the 'missing' messages and to my surprise, they came up! So they are there on the phone, but not showing in the list? So my idea about a sync error is not so good!
Click to expand...
Click to collapse
Are the extra emails in the inbox, or do you have a rule which applies a label to them and moves them out of the inbox?

Good suggestion.
I know in my case (I just checked) it wasn't labelled and wasn't due to skip the inbox.
I think I may have had this once before and it is rare. But it is strange.

Cleargrey said:
I had 2 new mails in my Gmail. I read one, and couldn't see the other one, even though while I am in the vanilla Gmail app it still says 1 new mail at the top of my inbox. Ordinarily I would have just assumed a glitch and moved on.
Except right now I'm sitting in front of my computer and logged on via my computer. Sure enough, I do have a new mail that I still haven't read. I go back to my phone and the notification bar isn't showing any new mail but inside the Gmail app it shows one unread email. Though the view shows everything greyed out and the new mail which came today is not visible.
No refresh, exiting and re-entering or moving around the screen can fix it. I wish I could keep it like this to test what is going on, but I need to read and respond to the mail.
This is a strange one.
Click to expand...
Click to collapse
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.

vivus said:
In my experience it happens sometimes but I have solved opening from the web browser Gmail, then you'll find the unread email. Once the unread email is opened, the notification will disappear. But maybe this is a different situation. I hope this can help you.
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Click to collapse
Yes, this happens from time to time. It's not a desire thing, it used to happen on my G1. I think it's normally a mail within a threaded mail that does it. Annoying but logging into the gmail website usually reveals the answer.

I had the exact same thing happen, not sure why it does it BUT i found the emails...
So SOLUTION/LOCATION of hidden emails are... in email app press menu, goto view labels and hit All Mail, this shows up the messages that didnt show up in the Inbox...
Hope this helps