Develop Bugs

DOPOD 900 dead after upgrade

My DOPD - bought in China was running a chinese version of WM5.0 and I wanted to install a english version.
After upgrading my DOPOD 900 with the upgrade : Universal_Upgrade_v1.30.68_radio_1.09.0.zip I have problem.
It is really DEAD. soft reset does nothing and a hard reset only gives the option of "0" and "X" which do nothing.
the USB is no longer recognised and nothing seems to want to communicate with the Dopod. It seems the USB loader program is no longer running on the Dopod.
Has anybody any idea how I can attach to the device an install a new bootloader, or something.

I had the same issue and I have a solution. But, let me tell you my process that got me where you are.
I tried performing the update using the No_ID (or whatever) method and kept getting errors. I rebooted my PC and changed the Operator ID using the HTC64 Extended ROM Tool.
After this, I was able to use the typical installer. The flash went fine and I hard reset as instructed. From that point on, I had your exact problem.
A dead screen. I was able to redo the hard reset after pulling the battery but I would just end up with the dead (blank) screen again. ONCE, I did get it into boot loader mode where I could actually read the screen. But, of course I reset and again had a dead screen.
My solution was to revert back to a true O2 ROM. Even though I couldn't see the screen (still can't), the ROM update is proceeding as I type this. I'm at 44% of the radio ROM installed.
Hope this gives you hope!

Well, good news. I just finished the ROM update and I'm looking at the O2 boot image.
Is there any indication that the QTek ROM looks for the Carrier info to be QTek or it will fail once installed? Just wondering why I had this problem.

ARG! Reflashing with QTek ROM did the same thing. :evil:
Blank screen and all.

check 2 things
uncheck usb from active sync
hardreset after upgrade has been completed
just do the upgrade again and it should come alive again

Thanks and another question
Well thanks for the hope. but I have tried this already with no luck, however after this message I will try again. My biggest problem is that I cant regain communication over the usb.
I would like to know how your system behaved when you plugged in your apparantely dead device. My system just says device un recognised and I cant begin a download with or without active sync.
So I cant get another rom image to download.
regards
Nick

dolebole said:
check 2 things
uncheck usb from active sync
hardreset after upgrade has been completed
just do the upgrade again and it should come alive again
Click to expand...
Click to collapse
This was the first thing I did.
The problem is that I cannot get any communication over the USB.
The device is unrecognised on USB and after starting any ROM download it just timesout after "checking information from device" message .
Ever seen a dead USB interface like this ?
The USB PnP mgr sees the hardware but cannot establish the device type !!
Nick

@mobinick: You and I have the same situation.
I have 2 Universal dead like this. 1 Exec and 1 Jasjar.
Both dead, blank screen, can not enter bootloader, can not connect with PC. PC can not recognize the driver usb of the device.
I opened the phone and found that logically everything is so so. There is no clue about hardware.
So I think: the address of the bootloader with device ID maybe unlucky damaged.
Who can fix this problem pls share us some experience.
Thanksss

ta_mobile said:
@mobinick: You and I have the same situation.
I have 2 Universal dead like this. 1 Exec and 1 Jasjar.
Both dead, blank screen, can not enter bootloader, can not connect with PC. PC can not recognize the driver usb of the device.
I opened the phone and found that logically everything is so so. There is no clue about hardware.
So I think: the address of the bootloader with device ID maybe unlucky damaged.
Who can fix this problem pls share us some experience.
Thanksss
Click to expand...
Click to collapse
Why don't you guys take it to your respective service centres and get it fixed?
Even if you have to pay something, it will certainly be better than these bricks occupying table space.

Have you tried going back to an original O2 ROM? I went to 1.13.139 WWE and all is fine now.

Just to share my experience with you guys here:
I posted my problem way back during the Radio Upgrade from 1.04 to 1.06. My Dopod 900 got stuck on the splashscreen. I couldn't get my device to pass the splashscreen even after upgrading/downgrading the radio ROM back and forth two times.
Finally, I just forced my device into bootloader mode (Backlight+Reset+Power). Even after doing this, the dopod screen was completely blank (no indication of serial/usb letter on the screen). I downloaded the official O2 exec ROM and plug my device (in bootloader mode) back to the USB port. It said unrecognized port on my PC. Despite that, I reflashed my Dopod back with the NoID tool the complete O2 ROM (Radio, Main ROM & The extended). Once completed, my device regained its consciousness.
I managed to flashed back the 1.06 radio after that. And has since been upgraded 4 times (two i-mate, one Orange and the latest QTek ROM) with no problem whatsoever.

I had the exact same problem as you to guys, i tried to update it, and it wouldn't budge...
It constantly, without fail timed out... I tried everything...
As my hope started to wain, i gave it one last shot...
I took out everything, sim and sd and battery, then connect the battery back and from the bootloader menu, connected it to the pc, with usb cable...
Finally it worked!! Like normal, i was able to load any and all rom and radio updates...
Wouldn't work, from the normal working screen (which was working for a while, i later tested this out, and found out ) and also wouldn't work, from the bootloader (power+backlight+reset) with sim+flash in there....
Hope you guys have some luck.. I htink you should, because i was in the exact same boots as you guys...

It worked for me
My O2 Exec did exactly the same thing, and I spent (on and off) 24 hours trying to get the damn thing to go again - wouldnt charge either....
I too finally took out everything, SIM and sd and battery, then connect the battery back and from the bootloader menu (which I only found about from this site), connected it to the pc, with usb cable...
It worked as well - bloody brilliant. I now have the latest 02Exec Upgrade (Version 1.30.162 AKU2 Release) and all is great.
Cant believe that 2 days after logging email with O2 site, they have not responded...
Would almost kiss you guys.....

Solution for getting stuck in bootloader
http://wiki.xda-developers.com/index.php?pagename=Instructions for those stuck on Boot Screen

HELP Please

I tried to upgrade the ROM n my trinity without putting the device in the SPL. The device went dead completely and I could not start it on. I tried to soft reset, hard reset, and tried to get the SPL but nothing is working. When I tried to upgrade it gives message 260 “no connection”. Could anybody tell me how to revive my trinity or get it working again?

Been there a few times myself.
Do you live in the US? If so, I could call you and walk you through it, or MSN chat, or??? or if you'd rather, let me know and I will try to walk you through it in here.

I am in Europe, time difference is large, appreciate if you give step by step instructions in this forum. Thanks again.

SuperSport,
Hi agin, waiting for ur instructions. I am missing my trinity.
Once agin thanks for ur help

Sorry to hear that...you can have a look here:
http://forum.xda-developers.com/showthread.php?t=299659
and here
http://trinityguides.info/index.php?option=com_frontpage&Itemid=1
hope that can help...
good luck...

jma81113 said:
I tried to upgrade the ROM n my trinity without putting the device in the SPL. The device went dead completely and I could not start it on. I tried to soft reset, hard reset, and tried to get the SPL but nothing is working. When I tried to upgrade it gives message 260 “no connection”. Could anybody tell me how to revive my trinity or get it working again?
Click to expand...
Click to collapse
I apologize jma81113. I was unexpectedly called out of town. My nephew crashed his motorcycle and is in the hospital, so I rushed over there. I'm back now.
Any time I cannot flash another rom, I am forced to flash back to an OEM rom, in my case, I use the one found here: http://www.dopodasia.com/download/RUU_Trinity_DOPODASIA_WWE_3.00.707.18_6275_1.46.30.11_108_Ship.exe
This flashes back the original SPL, Radio, OS, etc... It works best if you can do it from a Windows XP computer. If you don't have that option, there are ways to do it using Vista outlined here.
Then I always flash the Hard SPL found here. In my case, I use Des' Crash Proof. I've had the most success flashing Cooked ROMS with this one.
From there, Flashing Cooked ROMS should work just fine. If you run into trouble, you might have to flash back to the OEM ROM again. Occasionally, I have to. I keep a copy on hand at all times.
Oops! Actually, as I read back through your message, I see that you might be getting just a BLACK screen? Is this correct? And I assume by you saying you tried to get the SPL that you mean you pushed the 'power' 'camera' and 'reset' buttons and nothing? If that's the case, let me know and I'll do some more research.
Just so I know, do you get the orange LED lighting up when you plug in the USB cable showing it's charging?

SuperSport
I am sorry to hear about your nephew accident, I hope he is well and wish him well.
Yes I got a BLACK screen when I press the 'power' 'camera' and 'reset' buttons. The device is completely dead.
When i connect the device to the laptop, red LED lights up for 10 seconds and then disappears, I even changed the battery but no sucess.

Hard Reset?
Oops! Sorry, just re-read your first post. Looks like you tried this already...
The Black Screen is new to me, so I'm shooting in the dark.
You many have already done this, but, have you tried a HARD reset? Press the 'Calendar' 'Contacts' and then 'Reset' buttons all together. Hopefully this will bring up a screen that asks if you want to do a reset. Press the Green Send key and it will reset. Let me know if that works or not...
Buttons shown in attached image:

I have done it already no luck, it seems I am going to send it to the dealer in Malaysia. Thanks any way Supersport for your time and effort. Once again hope your nephew is will.

Phone is freezing while starting

Hello,
I've just installed HardSPL succesfully, after that I wanted to install MightyRom 4.6, so I did. That went succesfully too according to my computer. Now when i want to switch the phone on, it keeps hanging with the T-Mobile picture on it. I've done a hard reset for several times and also a few soft resets. I also took my battery out for a few minutes, but when I switch it on, the same thing happens.
Please help me out of this !
Ps. sorry for my bad english !

for taking a little stress from your brain take an other rom - orig. rom from your provider.....
(go bootloder from pda; if your orig. rom only one *.exe-file you have to extract (winzip/winrar) it before flashing; connect usb (bootloader screen change from serial to usb); than flash)
but before you do this, how long you have to wait and look to your screen?
it can be sometimes a very long time until a windows-screen is coming.
if your pda gets hot than dont wait and flash asap new rom.
after 5 minutes waiting without any changes you have to flash an other rom.

I think I may have the same problem with my Diamond. I also installed MightyRom 4.6. Now, when I power up my phone, I get through the RGB stage to a white backdrop with instructions in blue to push volume button up for a reboot to manufacturers settings or push volume button down to reboot to manufacturers settings and wipe the movinand....after I select either one, when it gets to the HTC logo (HTC Diamond in white on a black background), it freezes. My pc won't recognise my phone when I plug it in...
Do I now have a really gorgeous paperweight or can I hold my Diamond to my ear again? Insight into my problem would be much appreciated.
By the way, XDA Dev rocks. Thanks to all who made this site possible.

Brick or no brick ?
Oh, I forgot to mention that my phone was a non-branded HTC running a Duttys rom. I did not want to get a DOPOD Diamond from China Mobile as they cost more and I dunno if they put Big Brother software in there.

HateMan01 said:
I think I may have the same problem with my Diamond. I also installed MightyRom 4.6. Now, when I power up my phone, I get through the RGB stage and then when it gets to the HTC logo, it freezes. My pc won't recognise my phone when I plug it in...
Do I now have a really gorgeous paperweight or can I hold my Diamond to my ear again? Insight into my problem would be much appreciated.
By the way, XDA Dev rocks. Thanks to all who made this site possible.
Click to expand...
Click to collapse
hi try and do like okokur has posted

cobbs said:
hi try and do like okokur has posted
Click to expand...
Click to collapse
My pc won't recognise my phone when I plug it in...

HateMan01 said:
My pc won't recognise my phone when I plug it in...
Click to expand...
Click to collapse
do you have it in the boot loader before you plug it in to your pc?

Brickety brick, brick, brick...
My phone does not recognize my pc and vice versa. I tried plugging the phone in before booting it up. I tried while booting up. I tried at the white screen stage...nothing...help...
It also doesn't stay at the RGB screen for long...maybe 2 seconds...
Please break it to me gently if I have killed my HTC...I don't want to start drinking again...

...
My phone is a GSM Diamond. MightyRom 4.6 is for CDMA. If I combine the two(like I did) then am I screwed?
Can someone please give me some insight, please? I have been scouring the net for 3 days non stop now and my eyes are going to explode...
What is Jtag and can your average home user use it? Is it hardware or software...?
Cobbs: I assume when you say bootloader you mean something other than the RGB screen,,,cos as I stated in my first post, my phone does not stop on the RGB screen...

*UPDATE* Help - Phone won't boot after attempting Sim Unlock

Hi Guys,
I am aware of how to upgrade a ROM, how to Use HardSPL and how modifying in general works, although I think I may have really broken the phone now.
I had OliNex 1.40 installed since forever. I have used several Roms in the past including EnergyROM, Ahen's Roms and I have currently been using Makeveral's BSB6.5O Rom, and it was working great.
The last time I tried to use the unlock, i tried to flash it with the 'Subrata' unlock package (the one with Step 1,2 and 3' folders. It didnt work both times I tried so I gave up. It said it was unable to write to the phone. I reflashed with BSB Rom and all was well.
Today, I found a seperate unlocker. It was a simple .exe file that opened up what appeared to be the 'CustomRUU' application. The screen initially went black and then the program said that it lost connectivity. I did read that it used Cmonex HardSPL but I did it anyway (I take responsability for this error) and from then on, the phone will not boot. No matter what combination of Hard reset button combinations I use, nothing happens. No vibration, no light around the centre button that I can see, nothing.
So is there anything, anything at all that I can do? Or have i totally F**ked it?
I have also done alot of searching both on here, PPCgeaks, all the forums.
Let me know, cheers guys.

I had a similar problem: Screen was black, no reaction from the phone. But i was able to connect it to my computer, it was not really detected, even though
i was able to flash a new Rom with a Custom RUU. Perhaps you could try that?

Try to change the rom . Pull out the stylus , Press the reset button and hold the VOLUME DOWN and the right down button . After connect to pc

The phone is in an Off state - I recharged the battery in it overnight - no white glowing ring around the centre button. No combination of buttons work - nothing happens and the device is off still.

OK, regardless of what has happened, Ive sent the phone to Victoria (Australia) to be repaired or replaced under warranty.
I just hope that it is so scrambled that they cant figure out that the device has been toyed with - will keep everyone updated!
btw - does anyone understand what technicians with more advanced tools would be able to determine (if anything)? Do they use special hardware to view the contents of the ROM or how does it all work?
thanks friends

Well..not exactly, but they have probably tools to examine the flash/memory/parts of the phone. interesting question

Update!
I sent the phone away to the Three mobile repair centre - the phone is back, fully repaired and Running BsB again.... just awesome.
it seem they replaced all the components of the phone except for the shell itself, I dont really know why they didnt just replace the phone? lol
EDIT: I forgot to mention that I told them the phone wouldn't boot after an overnight charge - thanks 3!

Sorry for bumping.
I have the same problem! I used the same program; 'DiamonCustomRUU.exe'
The screen became black. I can't open the bootmenu, soft- and hardreset doesn't work
It's a Dutch branded Vodafone TD.
I have to send it to Vodafone for repairing?

Help Please!!!

I have flashed my at&t tilt 2 with core cell evo v1.2 & it was working fine for awhile but now my screen is just black i can hear the phone make sounds and all but can't see the screen at all i really need help fixing this as this is the only phone i have any help or suggestions will be greatly appreciated thanks in advance.

i may be wrong but from what u have described... ur having a Sleep of Death (SOD) problem. have u tried takin out the battery or soft reseting the phone?
heres a link to a potential problem solver. Try to stay away from CHT lock and auto update apps!

sagarc88 said:
i may be wrong but from what u have described... ur having a Sleep of Death (SOD) problem. have u tried takin out the battery or soft reseting the phone?
Click to expand...
Click to collapse
yes i have done both and after the phone reboots i can hear sounds but i am still unable to see anything on the screen

Edit - I take that back, if it's still not working after a reboot

Have you tried entering the bootloader and re-flashing with the stock ROM?

If you can't see anything at all on the screen, no splash screens etc, even after soft-reset or entering the bootloader, then it sounds like you have a hardware problem (screen failure).

steviewevie said:
If you can't see anything at all on the screen, no splash screens etc, even after soft-reset or entering the bootloader, then it sounds like you have a hardware problem (screen failure).
Click to expand...
Click to collapse
i can't even tell if i can enter the bootloader screen because i can't see anything on the screen is there any way to tell if it's in the bootloader screen without being able to see the screen at all & if i do have a hardware problem (screen failure) how can i put stock spl & stock rom back on the phone to get it serviced

steviewevie said:
Edit - I take that back, if it's still not working after a reboot
Click to expand...
Click to collapse
if its still not working after a reboot then what? please help me i need a solution to fix this because if i can't even fix this how can i even send it in to get fixed i won't be able to because it has been flashed & has hardspl on it
"PLEASE HELP"

It's a tricky situation. So if you hold down Volume Down (and keep it held down) and press the reset button, then you still don't have anything come up on the screen ?
How about if you try a hard reset, does anything come up then ? You can hear the phone making sounds, so it seems like it's just the screen ?
Putting the charger in doesn't help, does it ?
You could try flashing a stock ROM from SD card and seeing what happens.
You might well have to send it back under warranty with HardSPL still on. In that case, if it was me, then if they tried to say the warranty was void just because of HardSPL I would argue very strongly against that and ask them to prove it - e.g. how can HardSPL stop your screen working ? I don't know what country you're in, but in the UK I think our consumer protection laws would have something to say about that.

steviewevie said:
It's a tricky situation. So if you hold down Volume Down (and keep it held down) and press the reset button, then you still don't have anything come up on the screen ?
How about if you try a hard reset, does anything come up then ? You can hear the phone making sounds, so it seems like it's just the screen ?
Putting the charger in doesn't help, does it ?
You could try flashing a stock ROM from SD card and seeing what happens.
You might well have to send it back under warranty with HardSPL still on. In that case, if it was me, then if they tried to say the warranty was void just because of HardSPL I would argue very strongly against that and ask them to prove it - e.g. how can HardSPL stop your screen working ? I don't know what country you're in, but in the UK I think our consumer protection laws would have something to say about that.
Click to expand...
Click to collapse
how can i flash anything if i can't see the screen?

Doo Doo said:
how can i flash anything if i can't see the scrren?
Click to expand...
Click to collapse
I've never flashed via SD, so I could be wrong on this. But I thought it was still possible. I see that the instructions (in the sticky on flashing ROMs) say to put it into the bootloader and "follow the on-screen instructions". I wonder if it's possible to just wait for a while and then press the appropriate key ? Though I don't know what the "appropriate key" is.
Perhaps someone who has flashed via SD can comment further, e.g. as to whether it's possible to do this without seeing the screen ?

steviewevie said:
I've never flashed via SD, so I could be wrong on this. But I thought it was still possible. I see that the instructions (in the sticky on flashing ROMs) say to put it into the bootloader and "follow the on-screen instructions". I wonder if it's possible to just wait for a while and then press the appropriate key ? Though I don't know what the "appropriate key" is.
Perhaps someone who has flashed via SD can comment further, e.g. as to whether it's possible to do this without seeing the screen ?
Click to expand...
Click to collapse
man i really need to fix this maybe you can ask around for me since i'm new here & really don't know anybody on this board

I know it's frustrating, I'd be kinda worried if I had an apparently-non-working screen too. But please be patient, and wait for more people to see your posting. The folks in the US will be coming online around this sort of time, so there will be more people looking in and hopefully someone can help further.

Flash without seeing the screen
Enter boot loader even if you can not see the screen. You can flash your phone to stock then enter boot loader again and hard spl. I had a similar situation and was able to complete the process and warranty repair with AT&T no problems, or you can pay to have it fixed at an outside shop. I was quoted 150 and refused to spend that muck so I flashed the phone without seeing the screen...

I saw your post over on Sergio's thread but decided to answer you here.
You do have a blown screen, no doubt there. How that happened is not really relevant.
My best advise is to connect your phone to your PC and wait for the activesync connection to come up. Once that happens you know you have a good connection and can flash. Run the RUU (or exe) for your stock ROM, the on screen (PC Screen) prompts will let you know if it can't proceed. Once the stock ROM is back on it, follow the same procedure and put the stock SPL back. Then send it off to get the screen replaced.
Hope that helps
Russ

Russ741 said:
I saw your post over on Sergio's thread but decided to answer you here.
You do have a blown screen, no doubt there. How that happened is not really relevant.
My best advise is to connect your phone to your PC and wait for the activesync connection to come up. Once that happens you know you have a good connection and can flash. Run the RUU (or exe) for your stock ROM, the on screen (PC Screen) prompts will let you know if it can't proceed. Once the stock ROM is back on it, follow the same procedure and put the stock SPL back. Then send it off to get the screen replaced.
Hope that helps
Russ
Click to expand...
Click to collapse
well when i plug my phone to the computer activesync is not popping up what can i do to get activesync to recognize my phone

can somebody please help me i need to reflash my phone but i am unable to see anything on my screen when i plug it up to my computer activesync is not working so what can i do please i really need help with this

Flashing witout screen
Step 1
Enter boot loader mode (* Remove the back cover from the phone.
* Hold the Volume Down button.
* Use the stylus to press the reset hole.
* Or if the device was powered off, press the power button whilst holding down the Volume Down button.)
and attach to computer. (wait 30 to 60 seconds)
Step 2
Check device manager for HTC mobile sync under mobile devices.(Active sync will not work in boot loader mode)
Step 3
Flash using Rhodium CustomRUU on your PC. (use original ROM from At&T.
Step 4 repeat for Radio
Step 5 Use Stock_SPL_Restore_087.zip from http://forum.xda-developers.com/showthread.php?t=550131 repeat the process with it.
This should work it did for me. Let me know if you run into problems.