Develop Bugs

Phone problems (Freeze, Cannot end calls, doesnt start)

Hello everybody,
I'm using WM6 for Hermes LVSW Edition (2007-03-26). And suddenly I've got several problem with my phone:
Sometimes it wont start after a soft-reset
Sometimes it freezes after a period of time
Sometimes I cannot end calls. Press red phone button onscreen, or hardwarekey
Sometimes when I open Device Information, Radio version and Protocol version are empty
A lot of sometimes, so I didnt know exactly what to do but I tried a lot of thing to solve it:
Reflash and reinstall all my software (SPB Pocket plus, Tomtom, Resco Explorer)
Reflash ROM and leave it without other software
Hard reset
Finally I tried flashing de Radio-Rom with version 1.38.30.10. And it hassen't crash for 2 hours! Wow!
Does anybody experience the same problems?

I had this issue with previous versions of WM6 but with LVSW 26-03 and WM Black 2.0 don`t have problems at all
Regards,
Primoz

I've had problems with both

It only happen 3 times since it came out. Oh well, beta stage ROM is usually like this. Same as Vista beta test.

bvdorsten said:
[*]Reflash and reinstall all my software (SPB Pocket plus, Tomtom, Resco Explorer)
[*]Reflash ROM and leave it without other software
[*]Hard reset
[/list]
Finally I tried flashing de Radio-Rom with version 1.38.30.10. And it hassen't crash for 2 hours! Wow!
Click to expand...
Click to collapse
I would suggest that you flash first Radio V 1.38.00.10 then do a hardreset then install LVSW again. And then you should test it some days without installing any additional software - especially those three you mentioned. For me and my unbranded HTC Tytn LVSW and Black 2.0 worked great without any bigger issue.

Another issue
Another issue: When I call myself (Something I don't very often ) i got redirected to my voicemail even though my phone says I've got good reception! After that happened, my phone went to no service and up to good reception in 2 seconds.

gerald_s said:
I would suggest that you flash first Radio V 1.38.00.10 then do a hardreset then install LVSW again. And then you should test it some days without installing any additional software - especially those three you mentioned. For me and my unbranded HTC Tytn LVSW and Black 2.0 worked great without any bigger issue.
Click to expand...
Click to collapse
What is wrong with 1.38.30.10?

According to a lot of posts here and in some other forums its draining the battery very fast.
And referring to your "selfcalling" problem: Every once in a while I notice the same with my SE P910 so I think its a provider problem. Sometimes I got the message "new voicemailmessage" although my phone showed me full reception.

Yes! So i am not going mad.
Well i was running 1.38.30.10 and i was receiving same problems. (My phone has full reception and callers kept getting forwarded to voice mail. Even SMS's wouldnt go through)
I changed over to 1.38.00.11 and its working fine for 2 days now.
I am running XDA .20 if that helps.

bvdorsten said:
[*]Sometimes I cannot end calls. Press red phone button onscreen, or hardwarekey
Does anybody experience the same problems?
Click to expand...
Click to collapse
I have had this issue with every rom on my device. It happened with the stock Cingular rom and every rom I have flashed since then. It doesn't happen every call but does happen at least once a day for me. Not a big deal but kind of annoying when it happens.

kastro said:
Yes! So i am not going mad.
Well i was running 1.38.30.10 and i was receiving same problems. (My phone has full reception and callers kept getting forwarded to voice mail. Even SMS's wouldnt go through)
I changed over to 1.38.00.11 and its working fine for 2 days now.
I am running XDA .20 if that helps.
Click to expand...
Click to collapse
I flashed to 1.38.00.11 aswell, and no probs yet!

bvdorsten said:
Another issue: When I call myself (Something I don't very often ) i got redirected to my voicemail even though my phone says I've got good reception! After that happened, my phone went to no service and up to good reception in 2 seconds.
Click to expand...
Click to collapse
That is not a ROM issue, its a Radio issue...i remember on my Wizard i had to shuffle through numerous radio roms till the problem stopped...
and as for the phone freezes and cannot end calls, i JUST had that problem this morning(my second day with the hermes)...my device info is on my sig...

Malik05 said:
That is not a ROM issue, its a Radio issue...i remember on my Wizard i had to shuffle through numerous radio roms till the problem stopped...
and as for the phone freezes and cannot end calls, i JUST had that problem this morning(my second day with the hermes)...my device info is on my sig...
Click to expand...
Click to collapse
suggest you try the genuine hermes radio instead, 1.38.00.10. It MAY be something to do with being a trin radio, or even try the newer 1.38.30.10?

mrvanx said:
suggest you try the genuine hermes radio instead, 1.38.00.10. It MAY be something to do with being a trin radio, or even try the newer 1.38.30.10?
Click to expand...
Click to collapse
im going to give this ROM just a few more days of testing before i flash another one on...

i would blame this all on the radio.. i experience the very same issue on wm5 roms and i am using 1.35.00.11 radio, have tried the 2 different 1.38's and still had the problem.. i didnt have this problem on 1.33 but the reception was horrible... so i picked the lesser of the evils and stuck with 1.35.....

Malik05 said:
im going to give this ROM just a few more days of testing before i flash another one on...
Click to expand...
Click to collapse
FYI if you flash a new radio it doesnt hard reset your device.

shogunmark said:
i would blame this all on the radio.. i experience the very same issue on wm5 roms and i am using 1.35.00.11 radio, have tried the 2 different 1.38's and still had the problem.. i didnt have this problem on 1.33 but the reception was horrible... so i picked the lesser of the evils and stuck with 1.35.....
Click to expand...
Click to collapse
Same experience, the radio to take me less problem level was 1.34.
1.38 was very bad, lot of call lossed, sms lossed. 1.35 was not so bad, but lost same calls. 1.34 works fine (or as fine as it can) and better than 1.33.

So far im happy with my RADIO (check my sig). Havent ahd any of those issues, and trust me i had many of them. Business clients would complain to me why my phone was off all day long, when in actual fact i had full signal!!!
Anyway, will let ya know if something goes funny with this RADIO..

mrvanx said:
FYI if you flash a new radio it doesnt hard reset your device.
Click to expand...
Click to collapse
o i know, i just wanna continue to use this to see if the problem occurs all the time or not or how often it happens...which Radio would you suggest that has the least issues at the moment...

okay, this radio sucks...i have full bars right now, and when i called my self it went straight to voicemail...i have to travel next week, i dont have time to test a good radio, can anyone recommend me one? how is 1.34?

T-Mobile UK users - which Radio ROM is good?

I'm using MDA Vario II in UK with LVSW's ROM releases. I have found out that Radio ROM is somewhat unstable - sometimes it just hangs, making Phone feature of Hermes completely unusable (I can use other apps and stuff, tough), unless I do soft reset. It happens quite randomly, for example when I try to initiate/hang-up the call, or receive SMS delivery notification, or do anything which is related with the phone. Sometimes it works perfect for few days, sometimes I can experience these hangs 2-3 times a day.
Tested Radio ROMs are 1.41 and 1.40 - both with same results. Maybe I shall revert to the original Radio ROM from T-Mobile (v1.05 AFAIR)? Any other possible solutions from other T-Mobile UK users around here? Thanks in advance.

fellow mda vario II t-mobile uk user
I'm using lvsw's + same radio. It work really well for me. not had any of the issues you described with it.

Hi
I have been on the 1.40.30.00 radio rom and had good results although last week when i was in wales my dads stock 1.05 radio with stock Tmobile (older) rom produced better internet stability on 3g than mine did.
That said im was very happy with 1.40.30.00. However i ahve today upgrade to 1.43.00.00 which has a long thread about it in the upgrades channel. (basicly i wanted to see what it was like...)
I would be happy to report back my finding in in the next few days to you.

Thanks for quick replies. One more question - are you using VoIP application? I mean, not simultaneously with GSM/3G, but do you have it enabled with some SIP account and use it occasionally?

Recommend 1.43.00.00
I higly recommend upgrading to radio 1.43.00.00. I'm on T-Mobile UK in London and have been using it since it was released a couple of weeks ago and have no compliants at all. The reception is perfect and data speeds are good.
Battery life is probably the only questionable part, but I haven't really been keeping an eye on it to be honest. No 'low battery' messages like I used to get on the original radio anyways. Currently on 60% after almost a full day of calls, push email, and general use.
I tried 1.38, 1.40, and 1.41 and had nothing but dropped calls and really bad reception, it was terrible. The only thing I've noticed with 1.43 is that after I make a call in a 3G area and look at my phone, the data connection has been killed and it only shows as G and not 3G. It goes back to normal after that though, so not an issue for me. Not sure if this is radio or ROM related tho.
Don't use any VoIP apps so can't comment on that.

Im using radio 1.43.00.00 (the current one), works fine on 3G and GSM.
The VoIP im using over Wifi (obviously Tmobile dont allow it on 3G/GSM), im using SIPGate as you can register a residential number for it aswell....works great over wifi im uni and at home. Paypal payment for call charges is also a bonus

mrvanx said:
Im using radio 1.43.00.00 (the current one), works fine on 3G and GSM.
The VoIP im using over Wifi (obviously Tmobile dont allow it on 3G/GSM), im using SIPGate as you can register a residential number for it aswell....works great over wifi im uni and at home. Paypal payment for call charges is also a bonus
Click to expand...
Click to collapse
I know SIPgate, I have a number registered (0207 Central London number in Heathrow area , and I'm using it at home with FritzBox 7050 WLAN device. On my Hermes I use IPFON.pl, which is Polish-based VoIP provider.
Anyway, looks like in your case VoIP application does not interfere with Radio ROM. Maybe I shall upgrade to 1.43 too...

indecizion said:
I tried 1.38, 1.40, and 1.41 and had nothing but dropped calls and really bad reception, it was terrible.
Click to expand...
Click to collapse
Actually I haven't got any problems with dropped calls and/or bad reception, both with 1.40 and 1.41 Radio ROMs. It's just a matter of freezing Phone module from time to time, which forces me to restart whole device.

Can someone post a link to 1.43 and instructions for upgrading? Thanks in advance.
Bobby

mrvanx said:
The VoIP im using over Wifi (obviously Tmobile dont allow it on 3G/GSM)
Click to expand...
Click to collapse
Only if you use Web & Walk Max on T-Mobile, then it will support VOIP calls...
Extra £27 pcm
Gene

I'm using Fring which channels through to Skype and MSN, and it works a treat over 3G/HSDPA on T-mobile, and I'm on the standard W&W package... my bad?

Gene_uk said:
Only if you use Web & Walk Max on T-Mobile, then it will support VOIP calls...
Extra £27 pcm
Gene
Click to expand...
Click to collapse
Skype works fine on the Vario running under 3G. I've used Skype (on my Vario) to talk to a friend in Valencia and it worked fine.
And it only costs £7.50 per month for an unlimited data plan.

Bobbyelliott, I couldn't get Skype 2.2 to work, chat works fine but voice just crashes out straight away.... the Skype site states it won't work yet with Vario II... hmmm...
Black Shadow IV... yeeeeeehah!

Gene_uk said:
Only if you use Web & Walk Max on T-Mobile, then it will support VOIP calls...
Extra £27 pcm
Gene
Click to expand...
Click to collapse
Gene, I too use the standard £7.50pcm web 'n' walk and I've no problems with using voip. T-mobile tout their £12.50 w'n'w package as being able to use your laptop with your phone as well...

eva_d said:
Actually I haven't got any problems with dropped calls and/or bad reception, both with 1.40 and 1.41 Radio ROMs. It's just a matter of freezing Phone module from time to time, which forces me to restart whole device.
Click to expand...
Click to collapse
I had similar probs on Tmo in the Uk with 1.41 and 1.43, the radio stack would just drop my network connection and I have to turn on flight mode and turn flight mode off....
also I seam to get multiple new text messages at once. Eg two new text messages at the exact same time, almost like the phones got a heartbeat and only checks every X mins.
Im about to try 1.40
Im using black 3.5 btw
Imp

Back to the radio post...
Using 1.43 here with no problems so far. Noticed 2 changes to date from original T-Mobile radio (1.05.05.00): calls are now louder with very slight hiss at higher volume, and the radio seems to hold 3G for longer when it previously switched to a higher signal 2g connection - obviously better for data and might also save on battery power. I have not seen any higher signal strength at home but 3G is 'perhaps' more often available.
No missed or dropped calls so far and after upgradeding IPL/SPL using HardSPL (as per recs) it took me less that 7 mins total for the radio flash!
I have not tried any other radios so cannot comment on them and whether 1.43 is better; but, compared to the original I'd say 1.43 is an improvement .
Regards

bobbyelliott said:
Can someone post a link to 1.43 and instructions for upgrading? Thanks in advance.
Click to expand...
Click to collapse
Check out mrvanx's signature.

Impossible said:
I had similar probs on Tmo in the Uk with 1.41 and 1.43, the radio stack would just drop my network connection and I have to turn on flight mode and turn flight mode off....
also I seam to get multiple new text messages at once. Eg two new text messages at the exact same time, almost like the phones got a heartbeat and only checks every X mins.
Im about to try 1.40
Click to expand...
Click to collapse
Looks like problem does concern some people, and some doesn't - regardless Radio ROM version. Maybe it's dependant on the 3rd party software installed..? Hmm..

said i'd post back with my findings,
48 hours latter im very happy with this 1.43.00.00 i'll stick with it.
(I was in a very poor reception area yesturday and it seems to be on a par with the stock tmobile radio rom that my sister and father still have... i found that 1.40.30.00 was worse than the stock radio rom when i was in a poor reception area in wales.)
(as for battery, i can't say my usage pattern changes daily. so long as i can get through a day with scheduled send and recive then im happy to charge each night when i set my alarm for the morning.)

I had lots of problems with all the radio roms. the only one that seems to work pretty well is 1.38 orange. try this.

Phone problems since official WM6

I've tried both the official HK_WWE release and mrvanx's repack and I have a very interesting problem...
My phone won't actually ring or receive incoming calls when the screen is on (The hermes is awake), but if I put the phone to sleep it gets all incoming calls no problems...
I'm running the latest 1.47 radio, I'm thinking of downstepping to 1.43 to see is that helps but 1.47 was working all yesterday with Black Majik so I can't see how that could be the problem.
I've tried numerous hard resets and re-flashes, no success.. Any idea's would be appreciated!

Aoshi_ said:
I've tried both the official HK_WWE release and mrvanx's repack and I have a very interesting problem...
My phone won't actually ring or receive incoming calls when the screen is on (The hermes is awake), but if I put the phone to sleep it gets all incoming calls no problems...
I'm running the latest 1.47 radio, I'm thinking of downstepping to 1.43 to see is that helps but 1.47 was working all yesterday with Black Majik so I can't see how that could be the problem.
I've tried numerous hard resets and re-flashes, no success.. Any idea's would be appreciated!
Click to expand...
Click to collapse
call Dopod or HTC... its now official... you can gripe to them

hah, somehow I think fixing it myself would be faster... I'm sure it's something simple.

Try Alt+Ctrl+Del (reboot), I have similar setting and it works fine. I removed Voice Commander and installed Voice Command as well as office 2007.

I had this happen too, just the once, but it's interesting that other people too have had this issue.
I had to reset phone to fix. it just locked it up.

Solution found;
Downgrading to radio 1.43 appears to have solved the problem.. I tried re-installing both Shadow and Majik and the problems persisted with both.. I dunno what's wrong with 1.47 or if it's unique to me - but at least if anyone else has this problem they know where to start.

Aoshi_ said:
Solution found;
Downgrading to radio 1.43 appears to have solved the problem.. I tried re-installing both Shadow and Majik and the problems persisted with both.. I dunno what's wrong with 1.47 or if it's unique to me - but at least if anyone else has this problem they know where to start.
Click to expand...
Click to collapse
if there was a problem with radio 1.47.00.10 it wouldnt have been approved for release...
if you have a problem and its legimate i suggest calling your carrier....

I tend to agree, I don't understand why the radio was the problem - but here we are.
I have 4 more of these phones at the office, I'll try the same upgrade path on them and see if the problem reproduces itself.

same here i just downgrade to 143 works fine now im on rogers

Well, and I'm not able to syncronize with my Outlook, since upgrade to Offical WM6

Cant send SMS - Phone not ready

In the last week i have tried 3 different ROMS - First Muns Full, then BEPE's and now PDAVIET's latest ROM, and i keeping getting this message when I try to send an SMS "The phone is not ready - please wait 15 seconds". I am using the radio ROM 1.46.30.11 which i updated about a month ago.
It only started happening last week - i have tried cleaning the sim card etc - which works fine in other phones.
Does anyone have any ideas what is causing this? I have searched and havent found any real solutions.
Thanks

camskii said:
In the last week i have tried 3 different ROMS - First Muns Full, then BEPE's and now PDAVIET's latest ROM, and i keeping getting this message when I try to send an SMS "The phone is not ready - please wait 15 seconds". I am using the radio ROM 1.46.30.11 which i updated about a month ago.
It only started happening last week - i have tried cleaning the sim card etc - which works fine in other phones.
Does anyone have any ideas what is causing this? I have searched and havent found any real solutions.
Thanks
Click to expand...
Click to collapse
Try going to settings/personal/phone/band and set network type to GSM. That fixed SMS send problems for me. However, you will lose the ability to connect to 3G. I haven't figured out how to get both working, but use SMS more than 3G.

PGMMA said:
Try going to settings/personal/phone/band and set network type to GSM. That fixed SMS send problems for me. However, you will lose the ability to connect to 3G. I haven't figured out how to get both working, but use SMS more than 3G.
Click to expand...
Click to collapse
Thanks - that worked. But yeh, losing the 3G option is a problem. One thing i have noticed is that when the HTC home plug has "home" displayed as the network it causes that problem, but when it is displaying the actual network operator name it works fine.

This is still happening now 3 months later- i have tried differnet ROMs, radio's and now nothing works - even different sim cards. To compound this, the problems i am now having with my Parrot 3200 car kit (tried everything as well) and constant disconnections has made this phone almost useless to me, and i am now going to sell it and go back to Nokia phones.
thanks everyone for all their helpful advice.
Cheers

camskii said:
This is still happening now 3 months later- i have tried differnet ROMs, radio's and now nothing works - even different sim cards. To compound this, the problems i am now having with my Parrot 3200 car kit (tried everything as well) and constant disconnections has made this phone almost useless to me, and i am now going to sell it and go back to Nokia phones.
thanks everyone for all their helpful advice.
Cheers
Click to expand...
Click to collapse
Have you tried the official Dopod D810 ROM? I've had no problems with it.

missed calls & sms ... suddenly!!!

hi,
from time to time I experience the folowing:
Suddenly, soemone call me to other phone becuase he's trying to contact me. I see my artemis and it's OK, switched on and signal bars at 90%. I dont know why when someone try to call me appears like the phone is switched off.
I make a soft reset and strat to receive missed calls + sms's.
I have Vanilla 4.02 ROM and I use very often the wifi connection....
br.

im with you there, this is the reason why i went back to my aging nokia 6280. ive tried about 10 different roms and it would never pick up the signal unless rebooted. what happens with mine and a few of my friends was on london underground you would lose the signal obviously underground, when you came out the phone would pick up the signal but never recieve a call or sms. also the gprs wouldnt connect unless it was rebooted. ive had a few htcs in the past but because of this poor show i wont ever purchase another one.
my phone done this from day one of ownership, tmobile told me that firmware upgrades would fix this annoying problem, but it never did.

maybe you should try updating your radio ROMs
flashing different ROMs wont help

done half a dozen of them as well on my phone.

audiobookman said:
done half a dozen of them as well on my phone.
Click to expand...
Click to collapse
Even, I had the same problem, but since I moved to Radio version 3.21.XX, everything is just fine, no problems since then. Even 3.24.XX is out now, you should definitely give it a try. Hope it works for you!!
Cheers!

Same problem
Thanks for posting. I have the same problem with the same ROM. I'll change radio rom.

Radio Rom changed
Radio Rom changed 3.34.90 . No problems and good quality