Develop Bugs

[Q] One stuck green pixel!

I've had my GS3 for a few months now. A few days ago I noticed a single green pixel stuck in the "on" position. I was able to press and rub the screen enough that it went away. Well, now it's back and the pressing and rubbing doesn't help. I'd really like to fix this issue without the hassle of unrooting and returning/exchanging. I did install this free app called Dead Pixel Detect and Fix, which is suppose to help with stuck/dead pixels. I've ran the fix for two nights in a row and I have to say the green pixel is less noticeable, (if that's even possible). I may run it a few more times just to see if it diminishes even more, but has anyone else had this issue? Found success in fixing the issue?

After a few days my screen issue has not improved. I decided to go through the hassle of unrooting and returning my phone to Sprint. I called my local Sprint store this morning and was told by the woman working that since I don't have insurance I'd have to deal directly with the manufacturer, and send in my phone for repair or possible exchange. When I informed her that would leave me with out a phone, (for possibly a long while) she just acknowledged the fact and basically had the attitude of it's my problem to deal with.
Does this seem right to anyone? True I do not have insurance but it is clearly a manufacturer's or component defect of a 2-month old phone. Why won't Sprint send it back to the manufacturer and give me a loaner phone in the meantime? Any advice would be clearly appreciated.

Im not sure what you want Sprint to do for you. You don't have insurance what else is there left to be said? Maybe next time you get a new phone you'll have some type of insurance.
As far as a loner goes just look in Craigslist for cheap ass Sprint phone, I'm sure you could find one for 20 or 30 bucks.
Sent from my Nexus 7 using XDA Premium HD app

Do you work for Sprint? I don't think I'm being unreasonable. I'm not asking for Sprint to fork over a new phone. Just a loaner phone so I can send my phone to Samsung for repair.
Anyone else have any suggestions besides finding a 20 dollar phone on Craigslist. ?

Sprint sells refurbished phones on its website that reqhire no contract extension.
Sent from my SPH-L710 using xda app-developers app

Last time I had a manufacturers defect on a phone with Sprint, they ordered me another one and I kept mine until it arrived. You may check with the store and ask them.

sent phone back to lg for repair

Quick question. My G3 developed a screen fault on the 6th so i rang three for repair. LG sent out all the envelopes, padded and special delivery so i sent the phone back on the 9th which they signed for on the 11th. Apparrently that isnt the day they count their 3-5 days from, as that starts at the point it gets to the technicians. I spoke to a guy on monday whio simply said its with the technicians and to wait...its a pain in the backside as i am phoneless, am paying for a contract that i cant use and see no timescales. the guy on the phone on monday wasnt much help (though not his fault i suppose) but as im going away next week i kinda want the phone back before i go. has anyone sent their phones back to LG and got it back quick or is it looking unlikely that it will be back by next week? Its a pain as they havent told me a thing, havent said if they are going to mail me, ring me etc. not good though that its lasted less than a month before needing repair, after my very light usage of it. should i keep ringing them to chase them along?

Also had a bad screen. After two months the middle of the screen just stopped worked, in a horizontal line.
Called my reseller and said that it could take one month maximum to get it fixed (she couldnt say anything more in detail). Thats insane, imo. Especially since its here in Sweden and bought from a well known reseller with quick and good support. But yeah, i sent it to LGs service center.

lossah said:
Also had a bad screen. After two months the middle of the screen just stopped worked, in a horizontal line.
Called my reseller and said that it could take one month maximum to get it fixed (she couldnt say anything more in detail). Thats insane, imo. Especially since its here in Sweden and bought from a well known reseller with quick and good support. But yeah, i sent it to LGs service center.
Click to expand...
Click to collapse
Apparrently it has been repaired and is being returned today so i should get it backl in the next day or 2...lets see if they say what was wrong with it?

Anyone had to get a replacement under warranty?

Just wondering if you got a refurb or not. Part of me thinks the phone may not have been out long enough for them to have refurbs.
Anyway I have a weird washed out area on my screen and I will probably end up getting a replacement. In the past I have had back luck with refurbs, so part of me wants to deal with it

Guaranteed they have refurbs. Every time someone decides they don't like the g3 in first 15 days and theyexchange it, it becomes a refurb..
sent from my LG G3 Rasputin, by far the BEST phone I've ever owned.

RMA for defective touchscreen - replacement time?

Just wondering what repair experience people have had here getting their screen replaced?
I sent it in and they've had it 30 days now (20 working days) and tell me that there's no ETA. That doesn't even include their ground shipping...
Last week they told me that they were receiving parts and would put a "rush" on the repair. Today they tell me there's no ETA and their repair center doesn't have the parts.
Very frustrated with this. I guess I should have broken the display and gotten it replaced under UhOh.

I would advise against using UHOH. I recently had to use it to get my phone replaced. I got the replacement one and the top speaker and microphone were defected. I had to get the replacement replaced. I started the process on Oct. 18th and I barely got the phone "repaired" and delivered to me last Friday. and the microphone works now but its not great and the top speaker is still not fixed. I'm not even bothering calling back because i wont probably get the phone until next year at this point. This just pisses me off that I probably won't buy another HTC phone again and I'm an HTC Fanboy cause i used every phone they have made since 2009 basically.

I just got mine replaced and it only took ten days. Under manufacturers warranty with bell Canada. I thought it was pretty quick.

Thanks for the feedback. All in all it sounds like a mixed bag.
They've got to replace my screen so whether I get back a correctly working phone is an open question. I'm not looking forward to the possibility of another month or two of replacement nonsense.

My touch screen stopped working and they replaced it upon receipt within a couple days at RMA in early October. The replacement phone had no GPS functionality. I sent it in late October and they repaired it after having it for a month and shipped it back last week, received two days ago. The replaced GPS component doesn't work (probably a board issue causing it to fault) so I just had to use uh oh protection to get a new phone shipped to me with a $600 hold on my credit card. They still haven't shipped the replacement phone and it's been two business days now, but they say it will be next day air.
Besides the frustration, their support is all outsourced to India. Hard to understand agents and no real escalation of RMA issues. Again, I had to use uh oh protection out of frustration because due to the RMA delays, I don't want to wait another month for my 4th RMA to complete for my 3rd phone under warranty.

Motherboard issues

Okey so i bought my D855 2 and a half years ago for about 320euros. About a month ago i started to have the infamous screen fade issue. I did the ol paper on the sensor thing and it was fine for 2 days then it came back and it was worse. So after that BSOD started appearing and i figured to get it to the shop that i bought it for repairs. After 4 weeks i got a call and they said that they couldnt boot it (even tho i stressed that it was a motherboard issue but they said that they can fix it, i asked cos i didnt want to waste time) so i picked it up. They said that i should find an official repair store, mind you i live in Macedonia so its kinda rough. So before visiting every single repair shop in my area is there any advice about possibly buying a mboard online cos i dont wanna get scammed. Is there ANY chance to get a legit mboard? Thanks in advance.
P.S. I've been using a dumb phone for the past month so im on my last nerves.