Hi,
Love my Orbit, but everytime I save around 600Mb of data on the storage card it gets corrupted (funny characters in file explorer, cant access any installed programs on storage card etc...)
This has happened three times in the last three weeks, pulling out the battery and restarting does not fix it, I've even hooked the sd card up to my laptop and it sees the corrupt data as well.
Has anyone else seen this?
EDIT - May 2007 - fix now found
HTC quote
An improved SD card handling mechanism is now available to all customers. To install this enhancement, please install the cab below:
There is a HTC fix for the corrupt card issue download here http://www.europe.htc.com/z/pdf/guides/ArtemisSDEnhancement.CAB
I've been having some files become corrupted for about a week. I've had my compact III for about 4 weeks. Lost night I lost the lot while using TomTom! When I checked it on the PC It still had 700mb on it but the total of the files came to just over 1mb. This was with a 1GB card.
What other software do you have on yours? Do you use a2dp?
Phil
Its never failed during use, only during installing a new program or after charging, hence my thought it might have been a file size limit.
I also use tomtom stored on my SD card, this has happened three times and I have had a variety of software on it, but have been slowly dropping titles to see what the common app is (I thought it was omap, which it wasn't) it happend last night while installing AM Task+, I had tomtom and tcpmp and 300Mb of divx on the card, but nothing running.
Does this help? To be honest I was half wishing noone would reply so I could return the card and be on my merry way!!!
I just posted another thread about the same thing!
http://forum.xda-developers.com/showthread.php?t=285520
I also have had the crazy strange characters, but a soft reset would fix that. Now it's just data disappearing (the entire contents of my 2gb card was the victim this morning...my head almost exploded!)
Man, I hope we all just have crappy cards! I'll keep testing and post results. I hope my seller will switch it out for me - then if it happens again we will have a clue as to whether the Artemis or the card is to blame!
Let's keep this the official thread on this topic - please read my post above, but reply to this thread.
This (Sandisk 1GB) card always worked perfectly on my Hermes so I am a little concerned that it might be the internal location of the card. I am going to backup my card regularly. The reason I asked about installed apps is that I have been using Battery Status with scaled overclocking to 273mhz on it for a couple of weeks now. I was using A2DP last night for 20 minutes just before my card corrupted while overclocked and was worried that this may have caused it. Temperatures did not get as hot as they do during charging so I'm pretty sure that these programs were not the direct cause.
Phil
Interesting thought about the A2DP...
I have never used a bluetooth headset before I bought my Artemis. Now, bear in mind as I said, I have lost a few files prior to using A2DP and have also seen the strange characters as well. However, I got some bluetooth headphones yesterday and used A2DP for around 20 minutes or so for the first time ever. Then this morning, after soft reset....BLAMMO! everything gone on my 2gb microSD card. Oh yeah, I am using constant overclocking to 240mhz.
Could just be coincidence, but I am going to install a few files again and then use A2DP again. If it happens again, we will be narrowing down the cause!
I will report my findings later...
P3300
I have the same problem, but with the 512mb card that was supplied with my P3300 premium. Sending it back!
I don't use A2DP
I was experiencing the same problem some days ago. Now it seems that the microDS is stable. However, there is directory named Files to be deleted that is created automatically and I suspect that is related with Tomtom software. Is anybody that has not Tomtom preinstalled having the same problem?
Regards.
I didn't have tomtom preinstalled, Whenever the card becomes corrupted I can see "Files to be deleted" which I think is actually a Windows Mobile system folder
Interesting though, there seems to be a tomtom common thread here, I may try and install another navigator and see how it goes.
I had this problem today. Lot of folders with strange letters appeared on my card. I soft reset the ppc, everything is back again. but some Chinese characters are not readable any more.
Did someone figure out already what is the reason for this?
PS: forgot to mention that I have tomtom preinstalled. My ppc runs a German system from O2 Germany
Same here, but I know why it happened
I also lost all data on my storage card, but was due to syncing with media player on my desktop. I synced music because some files were asking for certificates and that is the way to transfer those that don't play. Unfortunatly clicked the wrong button and card was replaced with music files!
Luckily and unexpectedly restoring the Tomtom backup from desktop restored most of the files on the storage card, and then resetting and syncing (excluded windows media player ) with pc brought the programs back. But there are two strange folders that cannot be deleted because they are "system files" in addition to the one called "FilesToBedDeleted". One is namedwith a square symbol and E (but longer name can be seen when explored from activesync).
The TomTom desktop backup really backsup the entire storage card so if you have it you should use it frequently.
Victor
Maybe a solution?
I have the same with my xda orbit, I have a 2GB microsd and once in a while suddenly I cannot access the data anymore, the folders and files are looking corrupt, weird names of the files and folders
What helped for me is, to take out the memorycard, insert it again and make sure it is tight in the lock. Then, when you switch it on again, the files should all be accessible again.
I was thinking it might be a problem that the card is not tight enough in the lock so it would lose the contact, so what I did is that I used a small pice of plastic a little thicker than the lock of the sim-card to give higher pressure on the memorycard under the battery. Until now it works fine for me, but I do not know if it is a solution yet, I will have to wait some more days to see if it really works like that.
A lot of people here said that after a softreset everything is OK again, never tried it, so maybe it was just OK coz I took out the battery, it would be similar to a soft reset.
So Now I am not sure anymore if my solution is one, but as I said, until now it is OK. I will post again if I know more.
Is this problem effect only O2 orbit, or all HTC artemis and Dopdo P800W??
I have also had this problem on my 1GB MicroSD
Just did a soft reset and then then everything appeared to be gone. When I checked how much storage was left on the card it still had 600MB shown in use but no files were visible.
I also have Tomtom 6 installed and had used it extensivley just before the card corrupted.
I have formatted it and reinstalled everything and have no probs since although I haven't used the sat nav since.
Its this occurs because of:
Micro SD brands Sandisk only, Transcend, or Kingston
MIcro SD storages size? 2 gb/ 1 gb
Device ROM: O2 orbit rom, HTC Artemis rom
Sandisk, 2 gb, O2 Orbit here
Until now still working fine after using my "trick" (I really hope it stays like that), but have to admit that I did not use TomTom since then. When thinking back when my card got corrupt (4 times all together) I was using TomTom all these days when it happened.
I have only installed TomTom on the card and its been fine for the last week. But to me this isn't a solution as I want 2gb of storage, I'm just scared to load stuff again, but I will this weekend and see how it goes
Mem: SanDisk 2GB
Phone: O2 Orbit
i am using a sandisk ultra2(!!!) 2Gb card in my hero(german) running the tmouk wwe rom and do not experience any problems whatsoever.
there is something definitely up with the orbit (maybe other variants as well) and micro sd. I have a kingston 1gb SD and i am getting the funny characters on folders. Do a soft reset and it's fine, doesn't take long for the gibberish to return though
orunner said:
I had this problem today. Lot of folders with strange letters appeared on my card. I soft reset the ppc, everything is back again. but some Chinese characters are not readable any more.
Did someone figure out already what is the reason for this?
PS: forgot to mention that I have tomtom preinstalled. My ppc runs a German system from O2 Germany
Click to expand...
Click to collapse
The same story here to Greece with Ace Locked RoM
Tom Tom preinstalled and crazy character appears first time after upgrade Greek Rom Firmware.
I thing Tom Tom Extended RoM installation [email protected] our device .. :
My Solution Remove totally Tom Tom from my Artemis ..
Related
The internal Storage Folder & Contents Routinely disappears on my PDA2K. The only way to restore the folder is by doing a hard reset. After doing so, the contents of the storage folder re-appear as well.
Any ideas??
to my it happened to me several weeks ago the same thing...
And several times it has already spent...
but still nobody has told me anything
That you program you had installed in the Storage...
regards
Okay, this has happened to me 4 times now in 1 weekend. Does anyone know what is going on here?
I hate this reset, sprite, use for a bit, gone again, etc business.
Driving me nuts.
Someone please help.
Well, when the battery gets lower, it shuts down the SDIO slot. Could that be it?
TheLastOne said:
Well, when the battery gets lower, it shuts down the SDIO slot. Could that be it?
Click to expand...
Click to collapse
No we are not talking about the SDIO Memory. I am talking about the internal storage. It just goes away until you hard reset.
Well I figured out what was causing it, but I still don't know why. I installed the newest version of WebIS Mail 2.1, and when retrieving mail, it pauses, after that the storage is gone, then it's good old hard reset and sprite to the rescue. Funny thing is nothing is deleted and after a sprite restore it goes back to normal. But the story continues the next time I try and retrieve mail.
So what I did was store the mail folder on my SDIO (yes it is brutaly slow), and now it works fine.
Any thoughts?
Registry
Can you please take a look at your registry?
[HKEY_LOCAL_MACHINE\Loader]
Does it read : \Release\\Storage\Windows ?
If it does not maybe you would like to try importing the attached key.
Just a note here, that should read,
Does it read : \Release\\Storage\Windows\ ?
and not
Does it read : \Release\\Storage\Windows ?
I believe.
Sounds to me as if you mail program is over writing your storage, trying to store too much info their. This is normal behavior with this type of storage.
TheLastOne said:
Well, when the battery gets lower, it shuts down the SDIO slot. Could that be it?
Click to expand...
Click to collapse
Is there anyway to enable it again??
I'm not thinking when the battery is low, I'm thinking to try and re enable SDIO Slot when Windows cant see the SDIO card.
It's the funniest thing, i often loose the SD card in windows, but somehow when i'm running TomTom 3.7 which is installed on the SD Card, it never fails once it's running even though i'm sometimes not able to access the SD Card with file explorer.
So somehow it's there for TomTom onces it's running, but not for Windows???
Woops. Looks like I can't read. Sorry.
This 'internal storage' disappearing issues also happened on my Xda IIs (HK WWE), now with 1.33 + 1.06, in the past few days as well.... SINCE I installed the following two programs.
1. O2 Plus 1.6 - cracked by someone with his/her signature on the 'About page'
2. Tweak2K2 3.4
I am pretty sure that's the hacked O2 Plus does that. Since I had my splash screens customized on my IIs initially and after installed O2 Plus 1.6, after a soft reset, the 2 splashed will revert to O2 splashes then after some time, 'internal storage' disappeared.
Restored the unit back to the stage that I had version 1.5-hacked, never had a problem since. However, right after uninstalled 1.5 & reinstalled 1.6, same disaster happened again. Tried 3 times in a roll, never missed. Dont think that's the problem with Tweak2K2. Not an expert on manually tweaking the registry, but that's what I found out. I am back to 1.5-hacked & Tweak2K2 3.4. And running without a problem. Did you guys put on the O2 Plus 1.6-hacked or had it on before?
-------------------
Anyway, my first post on this incredible forum, really appreciate on everyone sharing thoughts and knowledge here.
AND to whoever wipe out wiki, 'grow up and remember what your mama taught you! Get your hands off the site and be man enough to stand out and post a message WHY you destroy months of works by a few of us here, that most probably you'd NEVER contributed to, and YOU OWE all the nice folks here an apology! DON'T JUST ACTS LIKE A PATHETIC LUNATIC OR A RAT HIDES UNDER THE DRAIN. (excuse to my words to whoever find my words offensive to this jerk, but I feel much better letting it out...)
Cabrio said:
I am pretty sure that's the hacked O2 Plus does that. Since I had my splash screens customized on my IIs initially and after installed O2 Plus 1.6, after a soft reset, the 2 splashed will revert to O2 splashes then after some time, 'internal storage' disappeared.
[/b]
Click to expand...
Click to collapse
I'm pretty sure we are both wrong. Because I am running 1.6 right now, and I've been running all day with no problems. I am also running Tweak2K2 3.4. My problem disappeared when I set the WebIS Mail 2.1 mail storage folder to a SDIO card instead of the internal storage.
Someone, please help with this. There is a bigger culprit here, and I don't think Cabrio or I have a proper conclusion.
But I will try uninstalling 1.6, reinstalling Mail 2.1 and try it again. I just hate all this installing and uninstalling bit.
Cheers!
I believe that the problem is due to some applications you might be using.
I am experiencing problems with files disappearing/getting corrupt on mu SD-Card, where I installed all my apps and just found out that at least part of the responsability was a certain program...
Fact is that some tools/apps are not properly tested and have bug's that can mess up the filesystem, plus you should not try to use hacked/cracked programs, as they might contain routines that cause this effects on purpose.
Cheers,
vma
Another approach
I don't think this is a rogue app.
I have had the same problem dating to the first synch I did this morning.
My files won't synch - they seem unable to complete the synch. Active synch won't "stop" in mid process - and when I remove the XDA from the cradle, it won't soft reset.
A hard reset maintains the contents of "My Documents" which is not what it's meant to do.
Having spent several hours on this, I am starting to suspect that the culprit is to do with the time change. The Calender can deal with it, contacts and notes can deal with it.
Files can't. And when it fails, it leaves the XDA unstable.
It's only my working theory. But three iPaq users in the same office had a similar issue and all had to hard reset and restore - which fixed their problem.
Users who don't synch with their local machine (i.e synch with exchange are fine). Users with earlier versions of Pocket PC are fine.
Hope this helps. I was expecting every iPaq user in the world to be up in arms - so maybe I'm wrong. Its where I'm looking now though.
Spoke too soon!
Okay, so I really have to learn to let things ride for a couple of days, before saying "No, mine is fine". Well and the story goes...
I woke up this morning, reached over to my trusty (ya right) XDA, and baam, it was just sitting there. Wouldn't do anything. I sat there, thought for a sec, thought about the last backup I had done, and off to the 2 button holy grail we go (power+reset). Restored, with sprite, uninstalled O2 Plus 1.6, and now I will sit and wait again, till tomorrow morning. I think I might have to buy this sprite backup program, it's saved my a$$ more than 6 times this week alone.
Okay, so back to the drawing board. My Plan is this.
All I need O2 Plus for is the auto msn sign in, everytime GPRS is enabled or a phone call is ended. Is there any way to do this without the O2 plus app?
I will not install O2 Plus again, I will leave everything alone as is and I am going to start uninstalling 1 app at a time.
BTW, PhoneDashboard also screwed up a few days ago, it would just sit there and process like mad. I uninstalled it and everything is fine now.
And though hacked software could have anti-piracy code inside it, but if the app has bugs why would I buy it? Fix the bugs, make it decent enough to be worth the price you are asking then I will gladly buy it. It's the same reason why I wouldn't buy Windows, I only have it cause it came free with my system
ok..got some more info about our problem..this doesnt fix our problem but i just thought you guys should know, after you hard reset theres 4 shortcuts in the startup folder they are for the permanent save contacts, tasts apointments, connections. you get that flash manager error cause the permanent save program cant save it cause that was suppose to be in the Storage Folder..and the Storage Folder wont allow you to add delete or view files in it..i know ther are files in there cause if you look in memory you'll see that its ocuping 40+mb, then after a while or until your xda hangs the Storage Folder disappears
How can we unlock/view this folder? just like the Extended_ROM folder unlocker, i bet when we unlock this folder before it disappears everything will be fixed (YEA RYT!!!). :evil: well at least one problem down..
i forgot to tell you guys after you Hard reset try deleting that 4 permanentsave shortcut..you'll feel your erge to kick the crap out of your IIs a little less. :evil:
yes I always do that. that and the STK.lnk
So I uninstalled O2 Plus 1.6, and been running since yesterday morning with no problems yet. Storage is still there and things are running normally. If this goes on for another day or two, I will be convinced that O2 Plus caused the problem.
what else did you do? mine always disapears after the first soft reset..
It just happened to me for the first time while listening to music with PocketMVP. Storage disappeared and had to do a hard reset. I'm glad I had Sprite and a current backup handy. I also had O2 Plus 1.6 installed just a few hours before this happened. So as you guys suggested, I uninstalled O2 Plus 1.6, removed the 5 permanentsave files and STK.
Before I installed O2 Plus, my PPC was very stable. I only had to reset when my memory was running low since I refuse to buy an SD Card fewer than 1gig. We will see what happens in a few days.
nomadman..could you upload your backup? or maybe could upload a Flush image of your current running OS?(http://en.pdamobiz.com/en/forum/forum_posts.asp?TID=151 ) PLEASE help man..cause that myt fix my storage problem.
Hey guys,
I have a 2gb SanDisk Transflash Micro SD and have been having some serious stablity issues with it. Ever since I first got it, it would lose a file or two randomly. Not a big deal, except that it was a picture of my kids once - that sucked.
But anyway, this morning the entire card contents (all 1.58gb) I had spent days compiling was inaccessable! The card still shows that it is full, but none of the files or folders is visible in either file explorer or in my card reader on my laptop. FYI: I had eight programs and 7 games installed on it as well as some music and movies. I don't want to reformat the card and lose all that, but I am afraid that this is my only option. I also don't want to keep using a card that is a timebomb!!!
Has anyone else with an Artemis (or any other unit) had this issue before and been able to rectify it? Any advice would be much appreciated! I'd love to hear that this is just a defective card and not a problem with the Artemis frying cards!!!
Same issue here
I have the same with my xda orbit, I have a 2GB microsd and once in a while suddenly I cannot access the data anymore, the folders and files are looking corrupt.
What helps for me is, to take out the memorycard, insert it again and make sure it is tight in the lock. Then, when you switch it on again, the files should all be accessible again.
I was thinking it might be a problem that the card is not tight enough in the lock so it would lose the contact, so what I did is that I used a small pice of plastic a little thicker than the lock of the sim-card to give higher pressure on the memorycard under the battery. Until now it works fine for me, but I do not know if it is a solution yet, I will have to wait some more days to see if it really works like that.
These problems do sound like a hardware issue. I doubt its the PDA or Windows and too many people have problem with too many different sized cards to be the card. It does sound like the card is suffering from an intermittant contact, I would try as above and make sure its a tight fit.
I,ve same issue. New HTCP3300, new SanDisk 2Gb micro. Installed set of application and then in one day found on the card folders with garbage names (even could not delete them). Reformat the card and install everything again. In couple days same probllem - programms installed on card don't work, and I can see strange folders on the card. Suddenly I found one not changed name on card with stored attachments of e-mails (more than 500) - long opening - then opened and after return to root I fount everything in place. Everything OK.
Does somebody has any idea what's happend?
How to fix it?
Kostja
I've had the same problem in my Trinity with a Kingston memory card. Finally gave up and tried a different brand of memory card and everything seems to be ok now. Definitely sounds like these two issues are related. On the Trinity forum the general consensus is that is may be a firmware problem causing compatibility issues with some memory cards.
I had the same problem a few mins ago, Luckily after a reset of the phone all of my files were readable again so I would imagine rather than the card being corrupt, maybe some allocation table gets messed up.
fingers crossed that it doesn't happen again!
I had the same problem
Transend micro SD 1gb
Hi,
Does this affect the MDA Compact 3, or just the P3300?
Regards
Just happened for the 2nd time with my 2GB sandisk card. A soft reset brought all of the files back so I suppose it's annoying rather than a big problem for me. Nice if O2 / HTC got it fixed though!
and my sandisk microSD 2gb card after formatting in P3300 has turned to 1gb
i had the same probleme
sundisk 512 mo
I had the same problem
SanDisk micro SD 2Gb
spangelsaregreat said:
Hi,
Does this affect the MDA Compact 3, or just the P3300?
Regards
Click to expand...
Click to collapse
Hi spangelsaregreat
Same problem with the T-Mobile MDA Compact III. Comes standard with a 1GB micro-SD card from T-Mobile (Sandisk).
The complete Benelux Plus map directory was corrupt. Other files/directories on SD looked ok.
Couldn't delete the corrupt files, had to format the SD card in the MDA Vario-III.
Greetings, Ben...
I've had my MicroSD only a few days so far but I have not encountered this problem yet.
I took the pre-emtive action of cutting a small square of the MicroSD packaging (that awful lethal theft-proof stuff) and placing it on top of the MicroSD-caddy before I clipped the sim-caddy into place.
My previous attempts to put it directly on top of the MicroSD, underneath the metal clasp that holds it down, met with failure as - contrary to what I've read elsewhere - the clasp is actually a caddy into which you slip the MicroSD before closing- just like the sim... forcing it down on top of the MicroSD probably wouldn't do it much good.
Anyway, so far so good- I can only recommend you grab some nasty plastic shell packaging and butcher it, worth a try... surely?
Corrupt Sandisk MicroSD
Hi all
I have been at the receiving end of this too. I have had this memory card for almost a year in my qtek 8500. I had everything from business data, cv, client logs, tom tom, and more importantly loads of photos and vids of my baby boy.
The card did go weird and prevented my o2 orbit from booting up properly, it just locked up. Took me a short while to figure out that it was the card and after i removed it it booted fine. I put the card back in and presto all working again.
Just 10 minutes ago I checked out my tomtom and ¨no maps¨!!! After examining the card on my mac, pc and card reader it's screwed. All data gone. just a few 0 bite files and daft characters. Nothing left at all. I am very gutted about this. All business data backed up etc so no worries there but the photos guys!!! I will never get those baby pics back! :-( very upset about it and it's definitely the pissing orbit as no other problems in any other handset for almost a year!!!! :-(
Any solutions to this as I cannot possibly trust this machine to store my important data anymore. I would like the ability to be able to sync my public folders in outlook then i could at least drop data into there while out on the go for backup. I'm not a keen believer in having to plug my pda in my laptop all the time to back it up as I have over the air email etc and i want to avoid all that pap!
STILL TRYING TO GET TO TERMS WITH THIS LOSS :-(
Chris
www.chrislewis.tv
[email protected]
I am starting to think it may be microSD. I recently got an 'M3 Simply' game programmer for the Nintendo DS Lite, it uses microSD. I was using a 2gb because I feared feeding it to my HTC and a 1gb should be enough, then it suddenly became unreadable and unmountable. It would not format either.
CE
Has anyone tried a data recovery program like R-Studio. It can recover files off formatted hard drives and I have used it successfully on my SD card when my Uni messed it up, similar sounding problems.Might work.........
I did and it didnt work. my corrupt microsd was unmountable.
MicroSD
Hum, having the same here...
No solution yet?
I've just got the same problem with my O2 Orbit and a SanDisk 2GB MicroSD Transflash.
I've possessed the device for 1 month and it had been fine until a week ago. At first the problem was strange characters appeared in folder and file names. I reset the device and saw everythings back as normal.
But this afternoon Program Files and My Documents folders disappeared on the storage card. Soft resetting this time does not help. System still shows unchanged volume of used memory so these are definitely still there.
The former issue is also being discussed in this forum: http://forum.xda-developers.com/showthread.php?t=285511, but I suppose they are the same. Apparently this is a systematic fault so O2 and HTC must have been notified. Hopefully a solution should soon be found.
PPB
Hi,
I am using dopod 818pro. But whenever i use a 4gb(mainly kingstone SD memory card) memory card, it shows, "no memory card installed". But i can use 2gb memory card (any brand).
My config is as follows-
windows mobile 6.1 professional
processor- OMAP850-195MHz
memory- 50.02 mb
ROM version- 7.0.0.7 WWE
ROM DATE- 7/5/8
RADIO VERSION- 02.19.21
RAM size-64mb
So please help me to use 4 GB memory card.
SDHC
The HTC prophet doesn't support SDHC cards (over 2 Gig)!
i'm using non sdhc 4gb card from transcend. make sure your card is not sdhc...
oh yes, but you still need a driver
hey man, if you have a normal SD card with 4GB, it still will not just work ,you needed a driver of some sort, sorry, I had it, but changed my computer some months ago. Maybe someone else has it?
do you?? i just put the card in & my prophet recongnised it.
SD
I used to have MMC and I thought the disable power management would resolve my problem of getting my files disappearing from the card if the path 2 or more folders deep, but when I changed the card to a normal SD (2GB), I had the same problems happening sometimes (but not as frequently as before), but I'm getting another (harder) problem now. I'm saying harder because this seems to be very hard to track because it happens when it wants!!
sometimes the card works for several days without any issue, but sometimes I get a blank card. even though when I look at the status I see the used space and the free space, but when I open it with resco or file explorer it's just blank.
and I even got a worse problem (fortunately it happened only one time yet). since I set the ie and opera cash to the card, these programs created their temp folder on the card again, but everything else was totally erased! I used a recovery software to get my data back!!
as I said, it happened once, but the usual problem is I just see nothing on the card until I shut down, and boot my prophet again. and sometimes it doesn't work until I do this several times.
I think I've looked everywhere to find a solution for my problem, but I didn't find any real solution for it. I've tried several roms, several cards, always getting the same problem. I don't think it's a hardware issue because of its nature. I mean how could it be a hardware issue if the data disappears without even touching my phone? if there is a hardware issue I don't think the card would be recognized at all! or (at least) it won't be recognized after I move it (causing the weak or loose contacts - if any - to disconnect) however, I don't think it's true, because the contacts are clean and tight, and like all HTC devices, the SD slot is high quality.
if anyone can offer a real solution to my problem, then I'll say he/she is the one who enabled me get the full of my HTC Prophet!
So thank you in advance. whoever you are!
Hi all,
I have had my touch pro2 (t-mobile branded version) for about 1 month now. I have come across a pretty weird problem. The device sometimes cannot see my expansion card, it seems to start randomly (4 times in last month) when starting an application that is installed on the card.
Removing the card from the device and placing it back in makes it visible to the device again. Even stranger is, if you then soft reset, the card is visible untill touchflo starts up (and probably starts accessing the card to get the music and pictures etc), the card then dissappears again.
I have till now not been able to determine the cause of this problem, and mostly after hard resetting a second time the problem dissappers for while and the card functions normally.
My question is, has anyone else had such a problem and do you know of a solution? Also do you guys think this is a hardware or software error (or maybe the expansion card is faulty?) and should I return the device to t-mobile to try and get it fixed? I am hessitant to return it, as the error seems random and i cannot reproduce it on the spot everytime.
All advice, comments, suggestions are welcome.
Thanks
Mine dissapears when i turn the screen off while playing music using Nitrogen. Uknown as to why, made a post but no results. Just gonna deal with it for now.
hi, thnx for replying.
I came across your thread, but I do not use nitrogen. Hope you find a fix for your problem soon. It is very frustrating not knowing exactly what is causing the problem and how to resolve it.
Hello,
I've found that I have the same problem when I use the Album application. I've placed some pictures to the card and opened the folder with Album. It opens well, but when it generates all thumbnails, it tries to write them to the file album.cache. It writes an empty file and the SD card disappears from the system.
sounds a lot like what happens to me, I have noticed it with the music tab from touchflo..when it tries update the library by scanning the card, the card disappears. But it does not happen often. For some reason a hard reset sometimes helps and sometimes does'nt. When it does help, it works for a random amount of time (longest has been 2 weeks, then I had to hard reset for a non related prob, and it gave some probs with the card again)
Guys,
This is normally down to a corrupt file/files on your SD Card.
Try backing up the entire card and doing a full format.
The problem is as you say, during the creation of the databases the software is getting to a corrupt file and this causes the SD Card to drop.
All full format of the card and copying data back on will resolve it.
Cheers,
Beasty
i have none of the problems described above with my sandisk 2gb card.
maybe you should check whether you all got the same card.
beast0898 said:
Guys,
This is normally down to a corrupt file/files on your SD Card.
Try backing up the entire card and doing a full format.
The problem is as you say, during the creation of the databases the software is getting to a corrupt file and this causes the SD Card to drop.
All full format of the card and copying data back on will resolve it.
Cheers,
Beasty
Click to expand...
Click to collapse
hi Beasty,
Thnx very much for your reply..I have formatted the card and so far so good. It's kind of hard to fully comfirm that it has been solved as the error occurs randomly. (or maybe it is solved and the next time it happens the card is just corrupt again )
The card I currently have is a class 4 brandless one that was provided by t-mobile with the device. Do cheaper cards have a higher probability for corrupting then the brand name ones? In any case I will be buying a Sandisk at the end of the week, been wanting a class 6 anyway.
Reaper said:
My question is, has anyone else had such a problem and do you know of a solution? Also do you guys think this is a hardware or software error (or maybe the expansion card is faulty?) and should I return the device to t-mobile to try and get it fixed? I am hessitant to return it, as the error seems random and i cannot reproduce it on the spot everytime.
All advice, comments, suggestions are welcome.
Thanks
Click to expand...
Click to collapse
Not sure whether its the same problem, but (as I've mentioned in another thread) when I fully charge my device with the power off and the card installed, it fails to recognise it when I restart the device.
I do not have the problem if I charge with the device on, or if I remove the card prior to charging.
Cheers,
beast0898 said:
Guys,
This is normally down to a corrupt file/files on your SD Card.
Try backing up the entire card and doing a full format.
The problem is as you say, during the creation of the databases the software is getting to a corrupt file and this causes the SD Card to drop.
All full format of the card and copying data back on will resolve it.
Cheers,
Beasty
Click to expand...
Click to collapse
Thanks, so far it seems that it solved my problem.
Well, basically as the title says. This's happened several times to me already. Say I'll turn my phone on (from standby) I'll get a popup error saying that the backup was unable to complete because no SD card was found. Next, the music application won't load the songs because those're all stored on the card. Same for Photos/Gallery. When I go to ES File Explorer, the 'sdcard' folder reports that it is empty.
There hasn't been a pattern that I discovered. This just happened now when I woke up (phone left charging overnight; Wi-Fi & Sync enabled) and I decided to come post here. Happened again yesterday afternoon when I got my phone out to play some music on the way home.
Every once in a while, I'd get lucky and the files would show up by themselves, but the only fool-proof way I've found to get the phone working properly again is a restart, which takes several minutes to do.
I am NOT running any task manager (well, I was but when this problem started up I checked another thread which recommended to remove the task manager, so I did).
Is anyone else experiencing this problem? Do you know of a fix, or is it just me?
Mine's done this a couple of times, but I've put it down to the SD card not being quite pushed home properly. Worth taking it out and cleaning the contacts.
Nope, that doesn't work. I re-inserted it yesterday (contacts were clean) and this morning woke up with the same problem.
Please tell me this isn't just happening to me, cause it'll be a right pain in the ass to have this repaired (sending abroad/etc).
Is the SD Card the one you got with the phone (4Gb) or another make/model size? Please include details so others can help more.
I have left the given Samsung Class 2 4Gb SD card in mine and I have never had any issues with the SD Card unmounting. This is not saying it won't happen, but for me it has been fine. I was going to upgrade to my other Sandisk 16Gb Class 2 that used to be in my Touch Pro, but will do that hopefully this evening.
So all I can guess is either a faulty card or some issue with Class/Size/Manufacturer of Card (if you changed from the Samsung one) ?
It's the stock 4GB card that came pre-installed in the phone. Phone's unlocked too, bought from Clove. If it helps/is relevant: when I loaded up the camera it gave an error saying something like 'no sufficient read permissions for SD card'*, maybe that'd be a clue to the problem.
*I can't quote exactly cause I've since restarted the phone and can't remember it word for word. If/when this happens again I'll post the exact error.
EDIT: There, it just happened again. Restarted the phone not even an hour ago, it's getting ridiculous. Anyway, the error from the camera reads "Unable to save file to SD card due to insufficient file permissions".
FWIW, when I go to SD & Phone Storage settings i CAN see the total and available space on the card. It's just completely inaccessible by the programs. Have also tried the 'SDMount' widget, did absolutely nothing.
Happens to me too but only when I've been letting go of my phone to put it down rather than placing it down, or if I have to drop it on my bed or chair quick.
Happened to me a lot too when I was using one of the lock screen info apps, to get my calendar info on the lock screen. Uninstalled and the SD card problem went away.
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Never used that :/
I've uninstalled all apps that seemingly access the SD card and will start reinstalling one by one to see if the problem does come back. Only way I could think of.
It is happening to me also. The last 3 days is doing it at least twice a day , i have the desire almost one month and neved had this problem earlier.
And i though it was something i did.
i had the same camera permissions problem. restarted and havnt seen it again since. 4gb card that came with the unbranded device. no idea what caused it, could be any number off new apps etc :S
I've got the same problem.
I've already tried to reformat my SDcard, but the problem still exists. Another problem when the SD card unmounts, is the CPU usage. This rises to ~10% constantly. Probably cause of this are apps which are trying to write to my SDcard.
Still no solution found, maybe I'll try another SD card in a couple of days.
FWIW, I gave up on the stock card and copied all my stuff over to another 4GB card I had running around (straight copy) and it seems to be working fine now. Haven't had a problem yet, although it hasn't even been 24 hours.
Will report back if/when something comes up, and when I start re-installing the apps that I previously removed.
I wrote to HTC earlier yesterday describing the same problem, and I just received this reply:
Dear Mr.Matthew Thank you for contacting HTC. Maybe you mount it on the pc to copy nd paste something and you forgot to unmount it from the pc.. Are you using the inbox SD card? Did you install any third party applications to the phone? Please use the phone in Safe Mode. Safe mode terminates all installed running applications, in case if they caused this issue. Please backup what you have on the SD Card and Format it. If you have any other inquiries, don’t hesitate to contact us again. Please note that you can contact us via support line. For further details, please go to http://www.htc.com/europe/CA_Hotline.aspx , Thank you so much for using HTC products. Respect & Regards, HTC Team http://www.htc.com
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Click to collapse
Only thing I have not yet tried is the Safe Mode. Will see if it needs to get to that.
i had this issue when I installed 'ebuddy'... uninstalled it and the problem is no more
It's started to occur on mine at least twice daily now, it wasn't so before about 4 days back. I've just actually restarted the device on getting such an error and apps complaining that they can't read/write to the SD card. Really after some sort of fix here.
kvmanohar said:
i had this issue when I installed 'ebuddy'... uninstalled it and the problem is no more
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Click to collapse
You're right it seems that was my problem too.
I got rid off ebuddy and all is fine now
I've had this problem once so far, and reading the reply from HTC reminds me that I have unplugged my phone from my mac without unmounting it a few times...
I am also having this issue and have ebuddy installed! I shall uninstall it and see if it fixes it! I really hope it does because its starting to get annoying
I too have ebuddy installed and shall also try removing it and see if that fixes it!
I don't have ebuddy installed but just experienced the SD card error with the camera today.
Sent from my HTC Desire