Keypad does not work after ROM update - Atom Exec - Upgrading, Modifying and Unlocking

Please see the email that I sent to O2, but have not received any update yet. I basically wanted to check whether the old ROM would fix the problem below. Could you please help me get the 20060614 version of ROM for XDA Exec (India), and would I be able to install the old version over an existing new version?? Please help.....
I bought my XDA atom exec sometime last month. I updated my phone to the current ROM, and since then I am having some problems with my keypad. I am not sure why?? I tried soft rest, hard reset. Basically sometimes the down arrow key and the disconnect button stops working. You might say that this could be a hardware problem, but when I try to hard reset it asks me to press both Connect + Disconnect buttons at once, and when I do it, it works!! everytime!! I have tried this atleast 5 times immdeiately after the key stops working....just to make sure that I am trying it when the problem is actually there..I am really upset at this problem. And the keys start WORKING by itself after sometime...
another major problem is the sound?? I dont know why O2 tecnicians are not able to rectify this problem? When I am on call the other person says that the sound mutes every now and then, and I have made sure that it is not becoz of the network in the area, and vice versa too....I can't hear what the other person is saying, its not audible enough?? Is there any plan to get this fixed any time soon?? Or is there any registry tweak?? Please help me with these 2 major problems!! If this not the right department please forward it to the right department.
I checked your web site and there is no service center in our area. And I cannot afford to drop my mobile at the collection center for it to be sent to another city and wait for about a week??

Related

TMobile WM2003 Upgrade Issues

I was wondering if anyone else was having the following issues with the new T-Mobile upgrade, and if anyone had any ideas on how to resolve them:
* The phone turns on sporadically when it is in my pocket. I think this normally happens when it tries to connect to GPRS
* The phone doesn't give me notification of my voice mail all the time
Thanks,
Dan
http://envoisolutions.com/people/dan
I'm seeing #1. In my case it looks like it's every time that the Inbox checks the email. Beta Version 4.00.16 didn't do this (so I might go back).
I had #2 occasionally even with PPC2002. Do you go in and out of coverage areas? This can cause problems, I think.
tmo never fails....
the ghost affect was an issue with the previous tmo betas...but it was not a prblm with att's latest rom
I have a different issue with my newly upgraded rom from tmo:
everything works fine
...except :shock:
wen i press the power button to turn the xda back on, it wont do anything at all
the button works to turn back light off, and to turn the unit off, but not back on
Im about to try with sum other Roms, but has any one eperienced this issue, or might know what might be causing it? (additional soft)?
Memory Leak
I have a memory leak that I can not trace. I have a cooked TMO .16 release radditionally running MS Voice, SharpDeck Sharp Vault, Pocket Streets, Cadenza mNotes.
I slowly but steadilt lose memory unitl I have none left and now have none left.
I am going back to the ATT version (but cooked)
Macudc
Upgrade
Says no connection w/ USB and won't go any further. Any suggestions?
Re: Upgrade
scottyjchef said:
Says no connection w/ USB and won't go any further. Any suggestions?
Click to expand...
Click to collapse
I had to restart my computer to solve this... Sometimes, you need to restart the XDA also.
MrDollyMaker
Upgraded Driver
If you allow the TMOBILE upgrade to install the new updates for you, it also installs a new driver in to your XDA that illiminates ALL upgrade problems from what I have seen.
MrDollyMaker
Upgrade
I have done a hard reset on the phone and I run into the problem when I first start the upgrade. It goes through an initial setup of "unpacking" and after that is when I get the error on the pc. The device connects fine with ActiveSync.
I'm having the turn back on issue, and also some times my text messages don't seem to come through.
I was thinking that maybe when it turns itself on, it's a text message trying to come through or something.
My texts end up coming through in a group!
yep, same here on the sms and missed calls...
i got voice mail, from 3 days ago, show up today!
and.. sms from midnight lastnight, came today at 5pm
although, i DID make fone calls this morning, so... the out of range thingie dont apply here..
also... i cant print to IR anymore!
I just upgraded with T-Mobile.16 ROM and Radio. The only bug im experiencing is when I receive a new sms, and I read it already, the notification of "1 unread SMS" on the Today panel won't go away.
I'm also having a hard time setting up my connection settings (MMS and GRPS) for the advanced section of the connection won;t show the proxy settings. Any1 who has a solution for this? I'm usign the mobile in the Philippines that's why I need to setup the proxy per connection and not per connection group.
Upgrade
Nevermind! I hate when it's something simple like disabling the antivirus on the pc. DUH!! :roll: I have yet to get any sms. Will keep watching :shock:
ntabikha said:
yep, same here on the sms and missed calls...
i got voice mail, from 3 days ago, show up today!
and.. sms from midnight lastnight, came today at 5pm
although, i DID make fone calls this morning, so... the out of range thingie dont apply here..
also... i cant print to IR anymore!
Click to expand...
Click to collapse
I am yet to received any errors like this. The only time I seem to have the XDA turn on is when the reception fringes and it hunts down better reception. It only takes a moment of poor reception to interfear with how it receives a message and than the system waits several hours sometimes to send it.
T-Mobile as with many other carriers like Verison and AT&T state to excpet up to 24 hours for SMS messages to get through to your phone.
MrDollyMaker
Re: tmo never fails....
JUICEe said:
the ghost affect was an issue with the previous tmo betas...but it was not a prblm with att's latest rom
I have a different issue with my newly upgraded rom from tmo:
everything works fine
...except :shock:
wen i press the power button to turn the xda back on, it wont do anything at all
the button works to turn back light off, and to turn the unit off, but not back on
Im about to try with sum other Roms, but has any one eperienced this issue, or might know what might be causing it? (additional soft)?
Click to expand...
Click to collapse
Yes, I had this issue today and I then unistalled the KSE TrueFax Trial (which I installed yesterday) and now the power button is working correctly again. The only way to power up the XDA was to do a soft-reset.
HTH...
i didnt think xda 1 had fax capabilities! atleast I couldnt get them to work, could u?
ntabikha said:
i got voice mail, from 3 days ago, show up today!
and.. sms from midnight lastnight, came today at 5pm
(
Click to expand...
Click to collapse
FYI, I had the same problems with the XDA-developers Special Edition ROM. I go into many building where I get no signal at all. My guess is that, if the SMS message fails, the T-Mobile network will retry it, but sometimes not for quite a long time.
Re: tmo never fails....
JUICEe said:
the ghost affect was an issue with the previous tmo betas...but it was not a prblm with att's latest rom
I have a different issue with my newly upgraded rom from tmo:
everything works fine
...except :shock:
wen i press the power button to turn the xda back on, it wont do anything at all
the button works to turn back light off, and to turn the unit off, but not back on
Im about to try with sum other Roms, but has any one eperienced this issue, or might know what might be causing it? (additional soft)?
Click to expand...
Click to collapse
I have a similar problem. When the device powers off automatically (after about 3min) I can't get it to come back on. Doing a soft reset actually makes it do a hard reset. Also, while it's in this "coma" state, I can receive a call and hear the person on the other end, but they only hear a ring and can't hear me.
T-mobile had no clue what to do... as usual.

MDAIII Backlight reverts to off after standby

I like my MDAIII after deciding to ditch the smartphone and PPC for an all in one no real bugs except if the unit is in standby for a while the back light stays off and I have to go through settings to turn it back on not easy in the dark....
Does anyone else have this problem - I am awaiting a reply from T-mobile
Well T-Mobile have washed their hands of it -
:evil:
I am now waiting for Microsoft
Men, I had your problem too., you must select one off the boxes in the backlight settings, I had that problem too, and it was due to my problem coz I accidentaly disabled an option.
I cant tell you right now what it was coz my rom is in chinese....hehe...and I can't read it
I have already gone through ticking & de-ticking bits.... Also it does it from a hard reset which has no settings changed from its original start up which means others should have the same problem?????????
I did not like T mobiles response they did not even suggest anything they just said call Microsoft on a premium rate number... I have to spend extra money trying to fix a faulty item they sold me...
sorry a bit off topic
The backlight on or off goes with a app, I assume, something like the TPeneble, and TP disable in the ExtROM I assume, so maybe you can try to find all the files in the windows folder related with backlight (only by name or if you know what files) and copy them from a good working MDAIII, and reeboot.
It is just a thought.
You can't complain with me about their service, cos in my country I have nobody to ask that kind of things, coz they sell the devices but they don't have any service (my operator was bought by tmobile recently)
I will try the copy from another MDAIII soon ... Cheers
same backlight problem with mine mda3 t-mobile

O2 RELEASE ROM UPGRADE FOR XDA2S

I have been sent a link from O2 Data Support for downloading the new XDA2s ROM upgrade, which apparently will fix the Bluetooth problems.
The link is...
http://www.sourceo2.com/O2_Developers/Devices/O2_Xda_II/XdaIIs_launchROM.htm
Haven't done anything with it yet, but thought you guys might like to know...
regards,
Guy
Hmm I wonder if I can use this update on my O2 Xda2s.
I got it in Malasyia.
Noel
I installed it on my UK XDA 2s, I will report back later.
In the PDF it's saying that this version is only for devices sold by O² UK or O² Ireland... Not sure if I should give it a go on my version..
Noel
I think I might wait and see what others say about this before I install it myself. So many that have it already say it is great but then you hear others say it has caused problems.
That post is the launch rom, not an upgrade. LMAO It is intended for people who attempt to flash the XDA IIs with a different vendors rom and screw it up.
Mike
Nope, its not, click the link. O2 are obviously just too lazy to create a new page for a new rom!
Nigel
HAHA you are correct!!! LMAO oh well. :shock: :lol:
Hi..have installed the update..and have encountered several problems...was wondering if anyone could help me.
I hate the fact that the clock has disappeared from the top right so whe u are using applications its no longer visible. Is there any way of bring it back?
Also now when you click the o2 at the top it dosn't give the active connections anymore. Therefore whats the quickest way to disconnect the gprs? and is there any way of bringing that back to how it used to be?
I have also had to reset my phone more often that I had to before.
Was wondering if anyone had encountered the same problems and how to resolve them.
Thanks so much...
Bit the bullet and upgraded last night, wifi still works and as I use Corporate mode I don't get any issues with 02 active, icons or clocks. All seems normal, so far!
Have to agree with Dave. I finally bit the bullet and installed the update last night. Don't like the new O2 active and put the clock straight back with the registry key.
Other than the missing clock and poor O2 Active software which I never use anyway no real problems. Tom Tom still works fine with my Bluetooth GPS receiver. WIFI still works fine with WPA security and everything locked down on the access point.
Still receive SMS notification and its nice that you're not limited to 70 char when using ' in sms text messages now!
All ok.
har5ha:
Just get the old O2 active back. To to this, head to the xda-dev FTP site, find the old O2 XDA IIs extended rom, pull it, find the file install.ARM.CAB (O2 active)
Sync/backup yr stuff then hard reset the XDA IIs, and let it do its stuff. When leave it to install the extended rom, but be ready to soft reset it when you get asked the 'corporate/personal' question (you'll have to watch the screen since there is a timeout). Once it reboots, copy install.ARM.CAB to the machine, and execute it. It will soft reset yr device at the end.
I use 2 things from O2 active, the battery plugin and the O2 icon to kill connections. Shame billy did not think to include a disconnect dialogue as well really (he put on in for vpn).
There might be a way to install old over new, dunno. I tried and it locks loads of files (even if you prevent it from loading).
Nigel
thanks Nigel...I ended up installing gb soft for the disconnect button.
So its ok...still getting loads of crashing. I think am going to reinstall it and then use corporate mode..hopefully it will crash less!
can I get an update on xda iis rom update
Hi all, I'm still new to this whole thing but reading and researching all I can. Don't have an xda iis as of yet, but on the high streets waiting list. I like the phone and in one way, can't wait, but don't want problems when I get it, especially at the price. Can anyone on o2 that has purchased their phone from o2 let me know how you are getting on...problems...ect, before and after the update.? To be honest, I'm a bit afraid to bite the bullet and get one right now due to what I'm hearing...especially since I'm not very computer smart. I do understand that it depends a lot on the manufacturer of the phone but if I had problems like I'm hearing about it would really do my head in...(no patience). Thanks
Well I love my phone to bits...had issues with the update but now that I have hard reset it and put it corporate mode its not freezing anymore.
But you have to remember its a pocket pc...like a pc..will need to be reset every so often...I was resetting mine of average once a day. It just takes a minute.
There are some negative points..but the positive outweighs the negative I think. My old pda was palm os (clie) and this is windows which is really good! As well as the fact that it has a phone built in too!
Hi all.
Can you please post some more feedback on this rom.
How is the BT stability?
Range?
Crackling noise?
License Expired troubbles?
I know its Build 3500, but maybe something else in this rom makes a difference.
How about the problem with sound dissapering when you answer a call.
Any troubbles here? This is really a pain in the (_!_)
Running the New Rom for a couple of days now and it seems much better than the launch Rom, The O2 active stuff is just as pants as usual so remove that and the "Connections" exe from Windows\startup.
Best thing is that it's stopped the annoying bug of the GPRS settings being screwed up when you enable/disable Wi-Fi.
Recommend it myself
Password
Anybody knows the password for this rom
PDA2K Upgrade
Hi, Can this rom replace the i mate rom on the 2K.& If so will it then be sim locked to O2? as I want to use an O2 pay as you go, & T-mobile sim
many thanks in advance............

Difficulties with phone after upgrading to the new ROM

Hi folks ...
I face this problem with the phone many times a day. I can confirm it happens each time there is a failed call attempt (you couldn't make the call) ... the only way is to switch off the phone and turn it on again.
I thought it's something with RSU 1.09.00 but it happens also after downgrading to 1.08.00 ... so I think it has to do with the new ROM. It tells the signal maybe unavailable while you can see it is on the max level.
Edit: last observation ... it can receive SMS :?:
Any one faced this experience ??
Me Too
I Have the same problem :-(
Me Too
I Have the same problem :-(
Ive noticed in your screen shot the active sync is trying to connect with the internet which will prevent you phone from making the call. To give a example .... if I was downloading a file using my universal and someone tried to call me they would get my mail instead of ringing as the phone is using the internet connection however as soon as the file downloaded the phone would break the internet connection and allow the call. Hope that made sense!
I thought the service is supposed to interrupt the download if the phone rings as the primary function of the device is a telephone and secondary as a mobile computing platform.
numanoids said:
I thought the service is supposed to interrupt the download if the phone rings as the primary function of the device is a telephone and secondary as a mobile computing platform.
Click to expand...
Click to collapse
That's what I always thought but even with my trusty old imate jam I found if I got a call as I was downloading say mail the call would not make it though, try downloading a biggish file then ring your phone number at the same time I bet it will not make it This as ALWAYS been the case btw - don't matter which rom you have. oh and this applies to gsm (2.5 gprs) only as 3G is a totally different ball game!
thx for all inputs but it happens even without activesync running ... it doesn't work again except by switching the phone off then on ... the most exciting part: u will never notice that your phone is frozen till you try to make a call :evil: ... this will make me to go back to the old rom
More observation on this issue ... I made a hard reset and started without any problems with the phone part ... I restored a system backup and all went well ... the phone issue appeared again when I paired my BT headset with the device ... this might mean something to do with the BT stack ... I believe it happens mostly during or after using the headset :?:
Any similar experiences ?
Biso007 said:
Hi folks ...
I face this problem with the phone many times a day. I can confirm it happens each time there is a failed call attempt (you couldn't make the call) ... the only way is to switch off the phone and turn it on again.
I thought it's something with RSU 1.09.00 but it happens also after downgrading to 1.08.00 ... so I think it has to do with the new ROM. It tells the signal maybe unavailable while you can see it is on the max level.
Edit: last observation ... it can receive SMS :?:
Any one faced this experience ??
Click to expand...
Click to collapse
Same Problem Here... I was going to downgrade to 1.08.00, but now I may not... Don't want to lose the speed increase, so don't want to downgrade ROM...
back again ...
I made another hard reset and staretd without any s/w installed for a week .. the phone seemed to be stable but with the same annoying BT disconnect issue ... the above issue started to appear again after installing some phone related s/w like Smart Filter and PZP ... I think the new Radio ROMs starting with 1.08 have an issue with such applications that would continously check on phone traffic or have OS hooks to catch some events ... this wasn't the case with Radio 1.02 or 1.03 ... I 'm thinking to get back to 1.03 since I got nothing from 1.08 or 1.09 except quick battery draining!!

SOMEBODY HELP PLEASE! CALL SPEAKER & MICROPHONE PROBS!

I have tried searching everywhere but i cannot find anyone with a similar problem.
I have an o2 XDA 2s which so far has been the best phone PDA i have used.
However, I have one small problem sometimes which happens about once in every ten calls i answer or dial, I cant hear anything the person on the other end is saying and they cant hear me too, althought the phone shows im connected and the call duration works as well. However, I am able to make/recieve calls as normal if i do a soft reset which takes about 2 mins, rather irritating. Has anyone had a similar experience? Its just so fustrating when the phone is such a superb phone that this rather small problem happens.
Please can someone advise me on what the best thing to do is, I have tried a hard reset but this has not solved anythinga and the problem remains.
Should i try upgrade using the upgrades provided for the XDA 2S on the o2 site? i understand this flashes the ROM or something. Is this easy to do and is there a chance of doing worse damage when flashing? also my XDA which is an O2 phone is unlocked onto all networks, i.e. orange, tmobile, vodafone, does this mean if i flash the rom that i will lose the unlocked networks and be stuck on O2? I would be very grateful if someone could advise a newby as to how i could rectify this problem on what otherwise is a superb phone.
Thanks
rio
Try keeping Bluetooth ON all the time. Check if problem still occures...
Robert

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