Develop Bugs

MY XDA II Keeps Resetting!

ROM Version: 1.60.00WWE
ROM Date: 12/03/03
RAIDO Version: 1.1.0..
Not sure why, but happens twice a Day now! :roll: :roll:
HARD REset!
Any advise would be helpfull....

Looks like we got nearly similar problems
a day back....the blue LED lite (but I'm not using any BT device) and I couldn't do anything....even soft reset nothing happened....open/reinstall the battery....haha...it hard resets by itself
Today, at nearly the same time, same thing happened. But I remembered to off the BT so that no one can bluejack me....so why did the blue LED lite...and nothing could be done?
I really dunno why, when it happened, the softwares were the same factory default (I had no time to install any software) and the baterry level was 60%..
Rom version 1.66WWE
Radio:1.08.00
Hope someone can help me......PLEASE

azbro how often does that hapen to your xda?
Mind you i have noticed the BT light come on..however the BT is turned off from the device! How odd :roll: :roll:
Help!......

my bluetooth led also blink 1 or 2 times sometimes when i turn it on

ahhh...but my blue tooth light flashes even when i dnt turn it on.. :shock:

Tweaks2K2
Hello guys..you need this super application to shut off those LED's for good, and thus saving power!
Many more tweaks in here too!
Enjoy! :lol:

A device that does a Hard reset by its self, unwanted, un-asked for, most allways has a problem with the battery or the connection to the battery.
This is true for a BA, have no prrof that it is also true for other devices.

leds use very very little power i renember buying a logitech mouse optical and the case wrapping had a red led to emulate the led in optical mice
that led was powered by 1 AA batt and lasted for ages
i doubt that people can measure much difference in batt life by turning off the green and even blue led

The Point
Listen here...negative comments are not welcome matey! LED'S can annoy people, so my FULL app helps eliminate this, and also many other tweaks enclosed in this fab app! Any minute power saving is always welcome! :x
I am here to help! :evil:

is there a new rule in the forum where one can not share info and opinions if some dont like that info / openions ?
if so then that rule passed without my knowledge

Get the Point!
Understand my point dude, and then we can go forward!
Try to reword your comments in future so they don't cause conflict, OK?
END! :!:

not sure which of my comments were hhmmm undiplomatic
dident even know it was your program or know the program in general
just talked about leds really

Hum let us have a look here,
Rudegar has 3165 posts.
engager has 3 posts.
Think Rudegar would have seen that new rule.
I for one fail to read any negative comments about your application.

There wasn't anything negative about his post at all.. Bad day?

A loose SIM card will cause an intermitent hard reset, adjust the rails that hold the SIM in place, worked for me!

Battery
Hi All,
Regarding this issue. This is my point of view. I myself have this problem too. Currently I am using XDA II with WM2005. I surpose the problem comes from the software part *maybe the battery meter reading error*..
When using the phone, when ever I reach 37%, the phone will auto off, or maybe it hard reset? I dunno as WM2005 got persistant memory. But I know the situtation is the same, Boot up, blue led, den keep resetting, unles you plug the POWER SUPPLY .. not power thru USB direct from computer.
I tried a test, and am sure its software problem. I put a new battery on test, the battery went to 25% and then same, it shuts off like the previous.
So, anyone have any idea where to get a software that maybe.. reset the battery meter?

Me too, I had upgrade the rom from 1.60 to 2.06, when ever the battery hit below 50%, it sometime turn off by itself or hardreset even I did not turn it on.
I downgrade it back to 1.60 rom and working fine now.

Re: Battery
RaNmA_ said:
Hi All,
Regarding this issue. This is my point of view. I myself have this problem too. Currently I am using XDA II with WM2005. I surpose the problem comes from the software part *maybe the battery meter reading error*..
When using the phone, when ever I reach 37%, the phone will auto off, or maybe it hard reset? I dunno as WM2005 got persistant memory. But I know the situtation is the same, Boot up, blue led, den keep resetting, unles you plug the POWER SUPPLY .. not power thru USB direct from computer.
I tried a test, and am sure its software problem. I put a new battery on test, the battery went to 25% and then same, it shuts off like the previous.
So, anyone have any idea where to get a software that maybe.. reset the battery meter?
Click to expand...
Click to collapse
you dint say if you are using some batery program you can disable radio and use pda with radio off and find out if its not radio thats killing the batery at 25% and that remove bad sim conection also
there are also some sd cards that request power even when not in use so thats a test to
use a program to check the batery full charge it and test
i have two bateries for my xda 2 one last almost twice the other the stong one was made somewhere in japan and the weeker one in china that doesnt mean anything cos i could find the companies envolved only where they say made in .....
hope thats helpfull

Hermes No Audio!

Hey Guys, love the roms so far... But I've run into some problems. I loaded Josh's Hex Rom, and now currently the hardware buttons on the phone, (pickup/end/Softkeys) and the Audio is gone. I reloaded to the At&T Default ROM, and reloaded for another rom... However the AUDIO is still gone on BOTH AT&T and Josh's Winter ROM.
Any Ideas?

try installing s2p (slide2play) and see if its in headset mode...

I have also heard of the connector for the internal speaker getting disconnected after getting dropped.

Thanks for the input, I verified and could used the earphone so I took them out tapped the phone on the desk, and low and behold it works!
Thanks Guys

Hopefully that fixed it! But, if it does it again, it might be time to look into disassembling it to see if a connector came loose. I haven't had mine apart yet.

Well I fixed it, when I opened the phone up and the internal speaker was disconnected. However now is there a reason why my call buttons down't work (hardware ones)? or do I need to open the phone again?

it's possible you disconnected something else? I service copiers and have done that to myself before!

happened 3 times to me now: internal flat connecting to speaker disconnected.
Annoying. you have to open the hermes, luckily connector is not "far away". Easy to see and fix

boog321 said:
it's possible you disconnected something else? I service copiers and have done that to myself before!
Click to expand...
Click to collapse
I don't think so, this time I went all the way down to the keypad (LCD) and nothing was disconnected. However, some of the buttons periodically work. Which is strange. Anyways We'll see

eotsuka54 said:
I don't think so, this time I went all the way down to the keypad (LCD) and nothing was disconnected. However, some of the buttons periodically work. Which is strange. Anyways We'll see
Click to expand...
Click to collapse
Good luck! I'll be curious to know what happens.
I dread the day that I feel the need to open my hermes. I'll probably shed a tear, man I love this phone!

This is what I know as of now.... The buttons still do not work however the back light does. Which is strange... :S. Later today I will open my Hermes for the 4th time and see whats wrong with it. I will this time record a video and post it up so I can get more insight on whats wrong with the device...
Anyways
I'll post again soon!

Anyone afraid of NAND flashing is a wuss. Check this out, its so easy..

These Instructions are out of date, and may not work anymore.
-CarComp
EDIT POST ON 5-5-2010
INSTRUCTIONS ARE IN BOLD!!!!!!!
EDITS AND MY OPINIONS ARE IN ITALICS
Want google and not winmo but can't wade through all of the confusion offered up by the supergeeks of android linux? Well just do these steps. It took me an evening to figure out these steps, and could whip it up instantly now.
BTW - it REALLY helps to have a computer with an SDcard slot adapter that handles the micro-sd cards. I don't really recommend trying all this with a USB cable, b/c once you get to linux only, you will kinda be screwed cause it doesn't quite work the same like windows CE. Also that and you can't format through the phone, so just get an adapter ok? Stop right here if you don't have one and just order one or go to walmart and spend 10 bucks and get one. BTW, your micro sd card should have come with one when you bought it, so go look for it.
Ok how to get the super Eclair android into NAND and live a happy life....
1, CHARGE YOUR PHONE UP ALL THE WAY BEFORE ANYTHING. When done charging, unplug whatever is in your USB port for the rest of this procedure. Having phone plugged in while flashing = BAD
2, get hard spl on your phone.
3, Install Hyperdragon IOlite on your phone to get the radio(1.65.24.36) that I recommend, which will improve battery life and possibly other things that I don't know about. Get it here -> http://sakajati.com/blogs/2009/02/hyperdragon-iv-iolite-based-on-htc-iolite/
4, format your 1+ GB sdcard using fat32 only.
5, download polyrhythmics dark / light build for nand and sdcard.
put that SINGLE FILE (androidinstall.tgz) into a folder in the root of the SD-CARD called "andboot" - Get it here -> http://forum.xda-developers.com/showthread.php?t=600154
6, go to http://sourceforge.net/projects/androidhtc/files/ and download KAISIMG-PANEL2-320-TILT.NBH if you have an ATT tilt. If you have something else, download that NBH.
7, Rename that NBH file to "KAISimg.nbh". Put it in the root of your storage card.
8. Now you are ready to install to nand. Get out your stylus, hold down the camera and power button and press the reset button with the stylus. It should go to an updating screen. If you don't get a white screen with a progress bar, but instead it still shows tri color and says "serial" then you did something wrong. Start over from step 1. Once you get to 100%, wait 20 seconds or something (just for shihtz and giggles) and then pull out the battery.
9. Now, put it back in, press power and wait for android to start booting. You will know cause all this random looking text will go by. You have to be quick to do it, but press the middle button on the d-pad when it says 'press the middle button to enter setup' or soemthing like that. (EDIT: I've been told that you have to just hold the d-pad center button down. Either way, just get that button pushed when it says to push it).
You will be presented with some options. Make sure the little asterisk is on the "NAND" option.
10. Go to the install (first option) and tell it to overwrite everything. It may ask you twice.
Now it should go into a fix of text and waiting and hanging, but be patient. You should eventually see a colorful "X" for about 10 minutes. Go to eat, have a beer, leave the house for awhile. Go mow the yard. Just don't use the phone. When you come back, go through the inital setup (touch the android, and skip everything else. Don't set up anything.) Now go mow the yard again. After about 5-10 minutes goes by, come back and pull out the battery. Put it back in and push power.
Crap your pants at the speed NAND offers. Install some live desktops (I like the starfield warp drive one from the google market.)
BTW: If you mess up your phone doing this, blah blah its not my fault blah blah you probably shouldn't be on these forums etc. Just make sure you have HardSPL and you will be fine. I've flashed hundreds of roms hundreds of times. Just that one little step will make your life easier.
EDIT:
RADIO DETAILS:
I've heard a LOT about using the latest radio or whatever version 1.71 or soemthing. I run radio 1.65 just fine. I never upgraded it through out all of the android builds. I operate like this.. If you weren't having cell quality issues, GPS lock issues, or any other radio issues in WINMO, then android will be fine too. I've added a step to the process to install a specific winMO rom that has the radio that I use. If you don't like the fact that I'm telling people to use an older radio, so be it. I'm just spreading the word for what works REALLY well for me.
EDIT: (My thoughts on the panel 1 2 3 and the 320 or 428 or whatever...) Picking the right panel is like playing the 'cups and ball' game. if you know which one the ball is under, you will win. Well for you TILT users, the ball is under #2. I don't know why, but it is. If 2 doesn't work, use 1. Doesn't get simpler than that. As for the resolutions, just use the 320. Ya, some apps fit better on the higher res, but our screens don't support them really well, and its all blurry. Think of it like this..... using 4xx instead of 320 is like asking 3 pixels to display as 1, vs. one pixel displaying as one pixel very clearly. Polyrhymic has done a great job supporting our screen's native 320 size, so just use it.
EDIT: (An issue i've noticed with booting and having your phone plugged in). Android just won't do it on nand. You can charge your phone from a dead point for say 20 mins, unplug it, then turn it on, boot android then plug it back in. You can't plug it in, and turn it on. It gets stuck in some sort of USB status loop.
EDIT: (When your phone just sits there on the A N D R O I D text and won't boot). Seems like this has been happening a lot, for me too. I've found there are two ways to stop this, one is preventative... Don't let your phone go totally dead. The second, when you reboot your phone, press and hold dpad center, then just count to 10 and go to the QUIT option. 9 times out of 10 it will boot right up.
IF YOU HAVE ANY PROBLEMS, JUST REPEAT THE PROCESS.. Don't skip the full charge and installation of Hyperdragon first.

for may people on here, the fear of flashing isn't the problem. it's the missing features such as bluetooth, speakerphone and in some builds even camera.
I would LOVE to go nand. I hate not knowing if the problem is with the build or with the sucky sdcard.
but I need to revert back to winmo for bluetooth headset. once that or speakerphone works I am ON IT.

Nice, couldn't have said it better myself, a few small points, press and HOLD the centre button on Dpad, a quick press will not do it, I'd mention the radio version too, but those are not major issues, and can be sorted easily enough
Good advice about the card reader and adaptor, those two saved my ass a few times in the early days of Nand flashing, I keep a good stock winmo kaisimg.nbh on a spare SD card, you only need a 128Mb one for a stock rom.
Yes there are install instructions on the build posts, but a lot of the info is now spread though some 2000+ posts, so having it all in easy terms helps a load.

I have a question. What is the different those PANEL1, PANEL2 and PANEL3? And the following number 320 - 428 - 480?
And one more silly question, is Tilt the one without 3G camera?
Thx for the instruction, it is easy to understand and so helpful!

added info about panel stuff to the instructions

It is not a fear of flashing in NAND It is just the issue that not all the features works...CAMERA,Bluetooth, voicesearch, so when the features will work than probably everybody will change I know i will ))

my problem is, that i cant get to boot the android for the second time. it just hangs in first screen after booting and thats it...
tried to pull out the battery for 10minutes and still nothing...

Disturbed21 said:
It is not a fear of flashing in NAND It is just the issue that not all the features works...CAMERA,Bluetooth, voicesearch, so when the features will work than probably everybody will change I know i will ))
Click to expand...
Click to collapse
agreed, currently no gps working map that can be rely such as garmin that can work on winmo.. 1 disadvantage of android.. need to be online to get route..

Kurt Cobain said:
I have a question. What is the different those PANEL1, PANEL2 and PANEL3? And the following number 320 - 428 - 480?
And one more silly question, is Tilt the one without 3G camera?
Thx for the instruction, it is easy to understand and so helpful!
Click to expand...
Click to collapse
320-428-480 là chỉ độ phân giải đó bạn.
320 is a resolution of 240X320 and the 480 is a resolution of 320X480
Mình biết được chừng đó thôi

Created another edit to the 1st post.
I'm not saying that android doesn't have its shortcomings, I'm just offering a quick means to get to NAND without trying to comprehend the whole thing in the traditional sense of reading 200 threads.
BTW my radio is 1.65.24.36
Maranevin, try flashing Hyperdragon IOlite first. Maybe a radio switch will prod your phone into the correct direction.

Errr, for newbs who don't know how to properly unlock their device isn't this dangerous? There IS a possibility of bricking your phone if you don't know what you're doing -- right?
Anyway, I would also mention that if you or your phone can't do 3G don't flash to NAND yet. The radio can't be instructed to use GSM only with the current poly build (and any other I have tried so far)

I totally agree with mnjm9b, the problem is not flash the phone, the problem is that there are many things that do not. In particular I am very happy with the performance of 2.1g polymod to date is the best I've worked.
carcomp thanks for the help, very good summary.

aikeru, if someone is flashing a phone, they probably know the risks. Its not my fault if they do something stupid. Is it autozone's fault if I buy specialty tools and ruin my engine changing a timing chain?
Anyways, I don't get the 3g thing. We have hardly any 2g or whatever is below 3g here in Mulberry Indiana and my android works fine.
Like I said, maybe i've found that magic mix of things that works really darn good.
BTW: major argument for using android.....
First of all, i'm not borg. I have yet to really get into bluetooth. I own two earpieces and the only good thing i've found is you can talk on the phone in freezing weather with you hands in your pockets. Bluetooth to mute car radios is cool, but I have a 20 year old car. I don't need bluetooth for file transfer cause i've got wifi, and SD CARD.
Second, as for the speakerphone, it never really was that loud anyways. I came from a hermes, which has a speaker like the voice of god, so i've never been impressed with the kaiser speakerphone.
Third, the camera... I have a nikon D60 with a speedlight for taking stills and lowlights, and a Kodak Z612 in my wife's purse most all the time for the past 3 years for video and spot shooting. All this data easily goes onto the micro sd card and into the phone.....

carcomp said:
10. Go to the install (first option) and tell it to overwrite everything. It may ask you twice.
Now it should go into a fix of text and waiting and hanging, but be patient. You should eventually see a colorful "X" for about 10 minutes. Go to eat, have a beer, leave the house for awhile. Go mow the yard. Just don't use the phone. When you come back, go through the inital setup (touch the android, and skip everything else. Don't set up anything.) Now go mow the yard again. After about 5-10 minutes goes by, come back and pull out the battery. Put it back in and push power.[/B]
Click to expand...
Click to collapse
I've done all step above, just when i did this After about 5-10 minutes goes by, come back and pull out the battery. Put it back in and push power. it started back to Step 9 when i had to 'press the middle button to enter setup'.
So, i skipped that step, and then later everytime i tried to press reset button, the phone is freeze, then i had to started over again...
In some cases, my OK button became to POWER button...
And at first time, WIFI was OK, then it showed Unable to start Wi-Fi
Any suggestion for my troubles?
Thank you!!

Great!!
Hi all, Great!! I am now running Android on my kaiser and I love it!!!
Just a couple of questions for people who can answer them:
- How to change phisycal keyboard layout? I mean, some keys that I have in blue aren't the same I have on my keyboard...
- Is there any means to connect to a pc to transfer contacts and files?
Thank you all!!
Gnatto

Maranevim said:
my problem is, that i cant get to boot the android for the second time. it just hangs in first screen after booting and thats it...
tried to pull out the battery for 10minutes and still nothing...
Click to expand...
Click to collapse
Same problem here. Someone please help. My device is now a worthless brick!!!!

Ok when this happens (its happened to me), first of all don't panick. If you've installed hardspl you are protected, and besides, just cause your phone won't boot android doesn't mean its bricked, it just means its not booting android.
There can be a multitude of things causing this, but the #1 reason I think is "Just because thats how it is"
First of all, don't boot your phone with it plugged in. Ever. Charge it first, then boot it, or charge it enough to make it through boot then plug it in when it reaches android.
Second, sometimes during boot, it just hangs where it says A N D R O I D, or some other text. You can get around this by resetting with stylus, then pressing the center dpad button, then just counting to 10 or 20 or some random number that makes you happy, then select quit. It should boot.

Thanks. Fortunately I unbricked it by putting the KAISDIAG.NBH file onto the SD card, then booted it. This unbricked it. I also put the the KAISIMG.NBH for the Android on here and it booted into the installer. My problem now is that when I click install to NAND, it says it has an error extracting from the SD card for the android installer. It then quits back to the main install screen. I think it is a permissions error since it says on the screen something about being read only. If anyone could help me, I would greatly appreciate it. Thanks.
Oh and btw, I never had usb plugged in since mine is broken.

Ok well you are on the right track. Before you do anything else though, flash a copy of windows Mobile. Either take your pick, or use hyperdragon. Its very complete ... radio / ext rom etc. Next, try reformatting your SD card using windows. Do a complete format, not a quick one. That might help. Now reflash using the link to kaisnbh that i posted.
Remember, installing windows mobile is your NAND reset. Its lot like an sdcard where you can just erase everything. You have to put something else there that is radically different. I may be wrong about this, but it seems to be the case more often than not.
You may be one of the special case people who have a weird phone that takes one of the other KAISimg.nbh files too, so don't discount that. Also since you have hardspl, and you are flashing from the sdcard, you phone is probably NOT going to brick, and even if it does screw up royally, if you can still get to tri color, you can fix it.

Ok. That's great to know. I'll try what you stated. Do I need to partition my SD card? Thanks again. I really appreciate the help.

M8S Problems

Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni

Less then 2 months......return it ! Not even sure what you want to achieve here besides messing up warranty ?

I am using Spign slim armor case on m8s and after using it my power button isn't working.
and I have a Motion Launch problem when phone is on my pocket it opens camera, calls someone because of the sensor.Any fix about that?

Kyaner said:
Hi guys
I got an HTC M8s less than 2 months now and it has so many issues it's driving me insane at this stage....
It's on stock ROM unrooted with all the latest updates.
First issue that came up was not recognising the headphones after i plugged them in, that eventually went away after lots of searching and fiddling with settings etc.
Then it started going into Car mode while it was resting on the table, no input on my end no triggers set for it, hell i don't even own a car to use this function....
I disabled HTC car and that stopped.
The included micro usb cable somehow went bad, tried it on other devices, it will not charge....
Now i'm having some weird charging behaviour, it drops out of charging and resumes or sometimes it just stops charging (that doesn't happen when the phone is charging while being switched off, so i'm guessing it's not a hardware issue)
Another massive problem is that all incoming/outgoing calls go to the speaker which almost burst my ear drum first time that happened.
I have looked in every single forum out there and have tried all possible solutions, ranging from disabling google Chrome to trying every available speaker management/toggle related program on the play store but nothing seems to be working.
Some times if i plug in the headphones, make a call and then unplug them, then it works as it should for a little while. But later on it reverts to the previous mentioned behaviour.
One thing i have noticed, before it routes calls to the speaker, the screen will light up, no notifications come up and then all calls go to the speaker.
I used Wakelock to try and find out which program triggers the screen wake in order to remove it and maybe solve this issue but nothing came up.
Any input would be greatly appreciated as i am at the end of my rope with this device....
I still have my HTC DHD A9191 and i never had any issues with that phone, i'm very dissappointed with HTC :/
Thanks in advance
Yanni
Click to expand...
Click to collapse
ok man
look i have htc one m8 + one m7+one max
the one m7 had the same problem of u
i will give to you one solution for try
i try it on the one m7 and its work
but on one max not work
on m8 not test yet
try this:
1. Turn phone OFF
2. Let charge for AT LEAST 10mins even if it doesn't look like it's charging.
3. Press and hold POWER + VOL UP + VOL DOWN for AT LEAST 2mins. Anything less will not reset the charge mode.
4. After 2mins release the buttons and the phone should boot as normal
if it not charge at the first time then try it again andd u will be OK

Hi Hazem
Thanks for the input, i'll give this a go when i get back home and let you know if it works out.
Should i try this when the phone is at 4-5% ? And then let it charge all the way ?

I'm experiencing these same issues as well after rooting my M8. Hopefully someone here knows what the issue is.

Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.

Kyaner said:
Well for me all issues remain unresolved.
My guess so far for the culprit seems to be the magnetic sensor, either badly programmed or a factory defect.
Click to expand...
Click to collapse
u must charge ur phone
turn off the phone
let him charge to full about 3 hours
and try the method
it will work
i test it on 2 one m7 phones
let me know if that work
thx

Sorry Hazeem I understand that English isn't your first language, and you are trying to help but you are not making much sence....
You are basically telling me to charge my phone, then switch it off and charge it again even though it's already charged for another 3 hours....
Ok an update !
HTC Released a service pack along with an update for the car application, after installing these and a couple of reboots the charging problems stopped and the phone doesn't seem to be waking up without any reason, as it did before.
The calls getting routed to the speaker still remain but thanks to an app called Auto Speaker, I've managed to work around this issue. Before the updates this application had no effect, but now it works as it should by turning off the speaker when the proximity sensor is blocked.
I hope I am not celebrating too soon on this and I'll keep this post updated if anything else, related to these issues, happens.
Update 2
So far so good and with another unexpected benefit, I removed my phone from the charger Saturday morning around 11 and as of now Monday 7:30 it's at 27% !

my SWM8802 radio stopped turning off when I remove the vehicle switch

Regards,
I tell you what happened, about two years ago I bought this unit and everything worked fine, in fact, quite satisfied with the cost / performance ratio, unhappy with certain details that I have read in other threads for not being able to connect my ELM 327 to the radio bluetoh, annoying noise of the internal processes of the radio, among others.
Three days ago, my wife connected a damaged cable to the usb port of the radio to charge her phone, at that moment the radio went blank, as in short, when I realized I disconnected the cable, the radio restarted and everything seemed to be Well, when I got home and turned off the car, the radio as usual also turned off, but with the difference that the LEDs on the buttons were still on and the annoying noise from the internal processes of the radio was heard (it was not turned off totally). Another problem is that the physical buttons were deactivated when turning on the radio again, for them to work I have to reset the radio, but when turning off the swich and turning it on again the buttons are deactivated again.
To rule out that it was a software problem, I tried to do a factory reset, I installed several updates that I found in this forum and in a Russian one, in principle the updates complicated my radio more, leaving the mirror mode, etc. I insisted and got a proper firmware and it was her again, but with the same problem I had been telling them.
I decided to open the radio and found this:
It consists of two board, one where the tablet is concentrated and another where the amplifier, outputs, etc.
As for the amplifiers and the output, etc. I saw that there is a big stain, at first glance it seems that it was the filter that spilled, in my opinion (I don't know much about electronics) it looks like Flux or a glue that was left at the time of its assembly.
On the tablet board there is another smaller spot, it seems burned, but it is the same substance as the other board.
My questions,
Will the problem be physical, the filter exploded? (does not look bloated or anything)
It will be software, should I reinstall the software through the computer and not through a ZIP file update?
What part of the engineering menu could modify the parameters to try to solve?
I await your diagnoses and possible solutions, thank you very much.
Sorry if reading this thread is confusing, but I use a translator, English is not my language.