Develop Bugs

BA - SX66 Variant won't load - stuck in Splash or Bootloader

Got a little problem, maybe big =(
Basically the phone one day decided not to work
i can get only two screens
either the start-up splash screen displaying CINGLAR and the firmware stuff on the bottom corner
or
if i enter bootloader mode, i get SERIAL 2.07 and nothing else
i have tried hard reset, take out the battery for ever, even flash
hard reset does nothing, soft does nothing
take out the battery does nothing
the phone won't charge through the cradle or charger, i can only charge the battery alone using the cradle
as for flashing it won't flash in the cingular splash screen or the bootloader screen, it doesn't change from SERIAL to USB when connected, thus the computer can't send anything to it
what can i do ?????

Do you have an SDIO card in the top slot? That can cause problems with the bootloader accepting the image from the PC.

nope only have the original DEMO SD plastic

any one what could be wrong ?

had same problem
dont know if you are doing the wm5.0 hard reset or teh old style hard reset that we used to on wm2003se. its teh notes button, camera, power and soft reset button. clear registry and the storage and then it should work. it did for me.

tried your reset steps boots the bootloader =(

Re: BA - SX66 Variant won't load - stuck in Splash or Bootlo
evilgabbie said:
if i enter bootloader mode, i get SERIAL 2.07 and nothing else
...
what can i do ?????
Click to expand...
Click to collapse
BigDamHero said:
If you got bootloader mode then you should be able to upgrade your rom to whatever you like.
Step by step insturctions are on WIKKI. The page for upgrading to the most recent ROM for the Blue Angel that IS NOT WM2005 is here:
http://wiki.xda-developers.com/index.php?pagename=BA_1.40.00_Upgrade
If your device is in bootloader mode just put it in the cradle (activsync won't start but don't worry about that) and start the upgrade!
Click to expand...
Click to collapse
When you get to the Bootloader screen, probably you are home free. Just use the abouve link to resolve you problem.

BootLoader Loop Issue - SX66 Siemens
I am having a similar issue , where i am unable to hard reset or soft reset ,If I place SX66 (SIEMENS) in cradle it appears to charge after charge is complete , it will go to bootloader menu.
==========================================================
I have downloaded the MTTY , and would to know the settings required for USB , is selected from dropdown what is the optimal choice to make.
Im not seeing the cmd line " CMD> " in using MTTY.
I was gonna use com ports but dont know the settings to set:
==========================================================
parity
data bits
stop bits
flow control
local echo

http://wiki.xda-developers.com/index.php?pagename=BlueAngel_WM5_For_Beginners
had exactly the same problem, follow these steps for hard reset
my phone came good after (running wm6)

ROM Upgrade problems - Device dead? HELP please.

I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.

GaryK2 said:
I am a rookie at upgrading this stuff. I have a QTEK 9000. I got UNI_QTEK_13077_176_10900_WWE_Ship.exe from the ftp site.
1) Did a device reset.
2) Connected via active sync.
3) ran the program.
After a short period, The device shut off and active sync disconnected.
The screen is black. On button does not work.
I tried a hard boot and I get the boot menu and 0 or x does not seem to do anything.
Did I do something wrong? What now.
Click to expand...
Click to collapse
I think that program is supposed to be run after you've removed USB from the connection methods in activesync - i.e. you're not connecting via activesync, even though the device is physically connected.

OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.

GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Hehee... when you get the new rom on, you'll love it...

GaryK2 said:
OK, I tried the process again without activesync.
That seems to be the answer. ROM Is now installed. I just have to finish up.
Thanks alot,
That scared the hell out of me.
Click to expand...
Click to collapse
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Thanks,
Orangevn

orangevn said:
Sorry for my silly question but how can you process it without activesync, mean you have removed activesync form your conputer?, because my activesync is automatic running when the computer start up
Click to expand...
Click to collapse
You're just telling AS to ignore the Exec when it's connected. The PC itself still sees it and adds a driver on connection. So you're not removing AS from the PC as such.

i have same problem but it doesn't work
please help me....this phone is dead now:-(

Re: i have same problem but it doesn't work
bmlsbr said:
please help me....this phone is dead now:-(
Click to expand...
Click to collapse
Did you try the AS thing above?

First off what do you on the screen of your device when you turn it on? Is it in boot loader screen, a black screen with text that says boot loader mode and serial?
If it is in boot loader screen and it says serial on the bottom, when you plug in the USB do you see the "serial" text change to "USB"?
I had this problem with mine. I upgraded my Qtek9000 with the new orange ROM and when the process finished I was still in the boot loader screen and could not get out of it. I had to re-flash it back to the Original Qtek ROM which revived the devices. I then started the ROM upgrade process all over again which resulted in a successful flash.
If you can answers some of the questions above I can try to help.

BTW, the upgrade process takes about 20-25 minutes. if it was any less then that you unplugged the device to early.
Plug device in.
• Start ROM upgrade process.
• The device will turn off and go into boot loader mode (the computer will lose connection to the device and unrecognized USB devices error will appear in your task bar).
• Wait until the device reconnects to the computer and the ROM upgrade starts.
• This process will take 20-25 minutes.
• Reset the device with option 0 (erase all data)
• The device will boot normally and go through the extended ROM application installs. It will ask you to reset again.
• After the second reset you are done.

xda exec upgrade (dead phone)
tHIS ALSO HAPPENED TO ME (IT WAS PRETTY SCARY) . i DISCOVERED THAT I COULD GET IT LIVE BY PRESSING THE LIGHT BUTTON THE POWER BUTTON AND THEN SOFT RESET (THIS IS THAT BOOT MODE) .
THEN I RE-CONNECTED TO MY PC AND RE COMMENCED THE UPGRADE...WORKED FINE. I HAD ACTIVESYNC RUNNING WHEN I DID THE INTIAL UPGARDE, PROPBABLY THE PROBLEM!! :wink:

none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.

none of this worked....may be I am not doing it right
when I try to add hard-reset all I get this is this:
"press 0 to restore factory default"
"press X to exit"
When I run the rom update, I get device connection problem error message and sometimes the country id error message.
my yahoo and msn id is bmlsbr...please someone chat with me and provide some help. I feel helpless after spending all the money and the phone dead after i day of use.
please...........

here is what I am getting
I can not turn my device on at all.

I'm unclear to what you are saying. First you tell us that the device does not turn on. Then you say you are getting the 0 X option. Which one is it? If you are getting the O/X option what do you see on the screen when you press 0. Do you see the device in boot loader mode? You might have to remove the battery and try the reset button after. my experience has been when the device is in boot loader mode I cannot turn it off. It always stayed on. So you might want to charge it just to make sure you have full power. I would also use the ROM loader without the country and device ID restrictions you can download it from the FTP site.

QTEK 9000 DEAD
I was always able to get the hardware reset menu..but nothing happened beyond that.
Now the phone is working after multiple tries to put the rom. But active sync won't work. Any clues????

What do you mean by works? Did you load the ROM?

Have you tried to follow these instructions:
http://forum.xda-developers.com/viewtopic.php?t=43592
Seems to work for a few people.

help please

my xdalls is dead ,i cannot hard or soft reset it,an orange light comes on when i put it in the cradle,the screen is black and says serial at the top and v 2.08 at the bottom ,could someone help me please ,i have read as much as i can but nothing seems to work tia

Use the SEARCH engine...there are several other posts like yours!

thanks
thanks for your time,it would be nice if you advised me what to search for ?among the many posts,after several diferent searches i am still empty handed ,being a newbie simply suggesting to search wasnt very helpful,thanks anyway

Try here to start:-
http://wiki.xda-developers.com/index.php?pagename=BlueangelFAQ
That page is full of links to help you out.
And then try here:-
http://wiki.xda-developers.com/index.php?pagename=BA_GettingStarted
If you don't understand it don't do it but its pretty straight forward.
People will help if you try things from there and then explain what is happening.

thanks for your help but nothing works
thank you so much for your reply,at least you have tried to adress my problem rather than just telling me to search (which i have already done)
I have previously checked out the posts you directed me to and either i am stupid and dont understand or my problem is different?Anyway what i see my problema as being is that i cannot perform a hard or soft reset by the usual methods ,also active sync dosnt pick up my device so i cannot install any operating system including my original version,i am trying not to believe that i have ruined my device because as a disabled pensioner i rely so much on it and cannot afford to replace it,i have spent hours aquiering the software that i need to help me with my disability and time spent in hospitalsd and waiting rooms,once again thank you for giving me some hope and i would appreciate any further advice

samuraijack said:
thank you so much for your reply,at least you have tried to adress my problem rather than just telling me to search (which i have already done)
I have previously checked out the posts you directed me to and either i am stupid and dont understand or my problem is different?Anyway what i see my problema as being is that i cannot perform a hard or soft reset by the usual methods ,also active sync dosnt pick up my device so i cannot install any operating system including my original version,i am trying not to believe that i have ruined my device because as a disabled pensioner i rely so much on it and cannot afford to replace it,i have spent hours aquiering the software that i need to help me with my disability and time spent in hospitalsd and waiting rooms,once again thank you for giving me some hope and i would appreciate any further advice
Click to expand...
Click to collapse
Unfortunately i do not have a blue angel so my attempts to help are limited but what i would suggest is to fully charge the pda overnight and then remove the battery for ten-twenty mins.
Then try and put it in bootloader mode (after you have reinserted the battery and turned it on).
If you can get this far attatch it to your usb (let any drivers install on their own on pc) and flash the same rom the handset came with.
Hope it helps

actually you are "IN" the bootloader mode... it's the UI for flashing.
Serial... means your USB cable isnt detecting any PC connection.
Orange led means you're phone is charging, that's a good sign.
try charging it for a long time and wait if it becomes green.
then if and when your battery is full...
take your battery out for at least 30-40 mins,
if your backup battery is old... and you know how fast it could drain out
you can use that time instead of the 30-40 mins...
put the battery back...
press and hold the record button + the power button...
now stick the reset.
use a separate synch cable.
then flash your phone again.
if that doesnt work...
search for MTTY...
i dont know the particulars but i think you'll find it somehow
Good luck!

1. Download mtty v1.42 from http://files.pdamobiz.com/ROMs/XDA/mtty1.42.rar
2. Stop ActiveSync, by Task Manager (press Ctrl + Alt + Delete) kill two processes rapimgr.exe and wcescomm.exe
3. put your device into Bootloader Mode by pressing Power + Record Button and Soft Reset.
4. Run mtty (from downloaded) Choose WCEUSBSH001 (If you only see COM 1 and COM 2, try unplugging the USB and replugging it)
5. type "set 14 0" without the quotes to tell bootloader to boot the OS after reset.
6. type "task 28" to get your device formatted (only do this is if you dont mind losing all data on the BA)
7. type "task 0" to ask your device reboot
8. take the device out of the cradle, and manually reset it if it does not do that already.
good luck.

Thanks ,but no Luck
Thanks for your reply,but i cannot Choose WCEUSBSH001 when Run mtty.exe,i can choose Com 3 but when i type in your instructions it tells me to "Please input command name in menu Auto first" ARRGGGHHH! i am going crazt,but i realy appreciate yout time and effprt to my problem,it is wonderful to have some hope of getting it up and running as i am so lost without it,once again any help or suggestions appreciated

did you kill both process in task manager?
Have you tried to unplug the device wait ten seconds and then plug it back in?

RE:more thanks
i dont find the rapimgr.exe process running ,could that be the problem? thanks again ,really appreciate your time and efforts

kinda new to this myself mate but had a similar problem recently.
firstly, it sounds like your OS has gone....the screen you can see basically means there is nothing to 'boot' to.
'serial' should change to 'usb' once plugged into the pc before you can start active sync and reloading an OS.
try, if possible, a different usb port if that fails is there any chance you could borrow another cradle to check that the usb side is ok?.
another thing i did not see mentioned (may have missed it), if you push power + soft reset together and as soon as you see the boot loader press record + camera at the same time, if this works it will show 3 options, first one should remain 'no' the next 2 should be changed to 'yes', (record moves down the options, camera changes the setting) then press the 'mail' button.
this should clear the BA (losing any saved data etc) but might 'wake it up' so the pc will recognise it again and allow you to reload.
if it is showing 'serial' and charging then i doubt it is broken beyond repair, just one of those annoying problems that comes with technology.
i upgraded to WM6 with no problem, it was as i tried to downgrade back to 2003 i got my problems, it appeared as if i had wrecked my BA but re-read all help/instructions a few times and managed to get it sorted, dont give up hope, just keep going over it.....i am sure you will get there, good luck.

Given up
thanks for all your help ,after trying so many combinations ,i have given upo and sent it in to be repaired,i was wondering however if it is worth upgrading it to 6? and what the correct rom version is ,any help here would be apreciated ,and once again thanks for your time

Pocket Loox N560 stuck on boot screen. Won't start up

Does anybody know if there is a way to boot N560 using SD card? I think I killed my FS with some "rom killer" and all I get now is FS boot screen, no other activities.
Any way to start it from SD card and flash it from there?
Perhaps any other way to bring it back to life?

i have the same problem
is there anybody for help???
SOS please

Eenigmaa said:
Does anybody know if there is a way to boot N560 using SD card? I think I killed my FS with some "rom killer" and all I get now is FS boot screen, no other activities.
Any way to start it from SD card and flash it from there?
Perhaps any other way to bring it back to life?
Click to expand...
Click to collapse
You cannot burn the ROM from an SD card.
If the device has had the anti-theft password set at some stage then you cannot reburn the ROM! This might be the problem?
A hard reset on the N560 followed by running the Loox burn program on a PC with ActiveSync connection to the N560 cradle is the only answer i.e. a normal ROM burn.

fingerstoo said:
You cannot burn the ROM from an SD card.
If the device has had the anti-theft password set at some stage then you cannot reburn the ROM! This might be the problem?
A hard reset on the N560 followed by running the Loox burn program on a PC with ActiveSync connection to the N560 cradle is the only answer i.e. a normal ROM burn.
Click to expand...
Click to collapse
Theft protection is not a problem here. It was wrong ROM and now it is stuck on boot screen, active sync does not see it at all, maybe there is a trick to somehow anable burn, flash, service mode on it? So far nothing helps....

Eenigmaa said:
Theft protection is not a problem here. It was wrong ROM and now it is stuck on boot screen, active sync does not see it at all, maybe there is a trick to somehow anable burn, flash, service mode on it? So far nothing helps....
Click to expand...
Click to collapse
read, and pay attention here:
[email protected]@p://a.mod-site.net/gb/u/newplow-1.html
POST 203.
Edit/Delete Message

vladtapes said:
read, and pay attention here:
[email protected]@p://a.mod-site.net/gb/u/newplow-1.html
POST 203.
Edit/Delete Message
Click to expand...
Click to collapse
GREAT!!!!
Thanks ever so much! You are real HELP!!!!
You should close process "wcescomm.exe" on PC in task manager. Then hold button record, power and puch reset after that you will come in boot loader. Run the program mtty.1.42 and select usb connect. If You will see the any error just start again mtty. Put command l c:\os_213u.nbf (You should put correct flash file in c:\ or use correct path to os_213u.nbf, l - like L but small). When it will done You should start PocketLOOX5xxFlashTool.exe and flash you PDA.
Click to expand...
Click to collapse

Eenigmaa said:
GREAT!!!!
Thanks ever so much! You are real HELP!!!!
Click to expand...
Click to collapse
do you confirm the method is fully functional?
I made a backup of my german original rom, if i have problems i want to restore it...
have you got a backup of your old wm5?
thanks

Yes it is working! Even if error comes at the end, shut the appie and use FS update tool to finish it up! All perfect!
Google for WM5, it is somwhere out there!

Eenigmaa said:
Yes it is working! Even if error comes at the end, shut the appie and use FS update tool to finish it up! All perfect!
Google for WM5, it is somwhere out there!
Click to expand...
Click to collapse
could you please p.m. to me the link of wm5 other language?
If you refer 4pda...it can't be downloaded, i don't know russian, i registered, but always cannot download...
if you have other link...pls send me...

vladtapes said:
could you please p.m. to me the link of wm5 other language?
If you refer 4pda...it can't be downloaded, i don't know russian, i registered, but always cannot download...
if you have other link...pls send me...
Click to expand...
Click to collapse
You can if you use an translator like www.windowslivetranslator.com or translate.google.com
then it is pretty easy.

I've resolved...
Fully functional WM6.0 newplowe in English...
now I'm searching for editing it in Italian/French but I need to edit the rom part of the XIP (just that).
For doing that, I need to open decrypt the file .nbh file (don't really know howto, and newplow doesn't answer about that... ).

Hi everybody, I need your help. I spent 2 hours to read several posts about N560 brick recover, and I still can't figure how to do it.
I flashed the N560 with the WM 6.1 and then I tried to flash the backup Rom Image ... which failed. Now is stucked in the climbing image ... and is not reacting to nothing. I didn't try the mitty sol because I don't have a clear ideea about using it, I am still a newbie ...
Please, I am begging for help if you can , thanks

rcretu said:
Hi everybody, I need your help. I spent 2 hours to read several posts about N560 brick recover, and I still can't figure how to do it.
I flashed the N560 with the WM 6.1 and then I tried to flash the backup Rom Image ... which failed. Now is stucked in the climbing image ... and is not reacting to nothing. I didn't try the mitty sol because I don't have a clear ideea about using it, I am still a newbie ...
Please, I am begging for help if you can , thanks
Click to expand...
Click to collapse
Try this?
Take the N560 off the cradle. Remove the battery for at least 30 seconds. Reinsert battery and back cover. Do not worry if the screen shows the dolphins again. Do a full hard reset to get back to factory setting i.e Simultaneously press and hold the Suspend/Resume button (1) and the Calendar application button (2). Briefly press the stylus tip into the soft reset opening (3). Continue to hold down the Suspend/Resume button and the Calendar application button for a few seconds. The reset can take a few minutes. At the end an acoustic signal sounds. Please follow the further instructions on the display.
A hard reset should put the device back to the existing (last burned ROM) and you can try the burn again.
You probably do not know why the burn originally failed. The most common reason is some interrupt of the processor (internet access, switch of all internet access) but more likely something is polling the USB port, which might be shared in the PC. My external USB TV tuner constantly polls the USB port and interrupts any transfers on other ports! I suggest that you disconnect all other USB devices and make sure that your N560 cradle is connected to a USB port directly on the motherboard of the PC (not a USB hub or expansion card with multiple USB ports).
Hope this helps.

N560 - still stucked in the climbers bagground after WM 6.1 flash
fingerstoo said:
Try this?
Take the N560 off the cradle. Remove the battery for at least 30 seconds. Reinsert battery and back cover. Do not worry if the screen shows the dolphins again. Do a full hard reset to get back to factory setting i.e Simultaneously press and hold the Suspend/Resume button (1) and the Calendar application button (2). Briefly press the stylus tip into the soft reset opening (3). Continue to hold down the Suspend/Resume button and the Calendar application button for a few seconds. The reset can take a few minutes. At the end an acoustic signal sounds. Please follow the further instructions on the display.
A hard reset should put the device back to the existing (last burned ROM) and you can try the burn again again.
You probably do not know why the burn originally failed. The most common reason is some interrupt of the processor (internet access, switch of all internet access) but more likely something is polling the USB port, which might be shared in the PC. My external USB TV tuner constantly polls the USB port and interrupts any transfers on other ports! I suggest that you disconnect all other USB devices and make sure that your N560 cradle is connected to a USB port directly on the motherboard of the PC (not a USB hub or expansion card with multiple USB ports).
Hope this helps.
Click to expand...
Click to collapse
Hi and thanks a lot for your post ... I tried several times this procedure ... I see no change for the hard reset .. No dolphins image at all ... I would say whatever I do it doesn't affect it. No sound, no other signs ... same climbing image.... Please keep remember other solution, It should be one ... thank you again ...

rcretu said:
Hi and thanks a lot for your post ... I tried several times this procedure ... I see no change for the hard reset .. No dolphins image at all ... I would say whatever I do it doesn't affect it. No sound, no other signs ... same climbing image.... Please keep remember other solution, It should be one ... thank you again ...
Click to expand...
Click to collapse
THANKS FOR HELP, I didn't made correctly the the procedure ... now all it's Fine ... really appreciate your help ... saved my precious loox ...

rcretu said:
THANKS FOR HELP, I didn't made correctly the the procedure ... now all it's Fine ... really appreciate your help ... saved my precious loox ...
Click to expand...
Click to collapse
PHEW! Thank goodness. I suspect you did not do the hard reset correctly at first. But I agree about the Loox being precious! I look after mine very carefully! Glad I could help you. My pleasure....

My fs560 is brikked!!!!
It remains to climbing people...
I can enter to bootloader (dolphins) but i cannot update to Windows mobile 6.1 Classic ver. 063.07
I need your HELP!!
I tried to use mtty and i can arrive to:
Image Download Finish
OEMFlashWrite(A0000000h,8C200000h,0236002Ah)
Download Fails !!!
OEMFlashWrite error(12)
Error : DownloadImage return error (code = 0xFFFFFFFF)
but then I cannot initialize normal update, it remains to dolphins with the blue bar fullfilled by precedent mtty...
the PocketLOOXN560FlashTool.exe can't find the device...
Can someone explain me the CORRECT method after mtty?
PLEASEE!!!

vladtapes said:
My fs560 is brikked!!!!
It remains to climbing people...
I can enter to bootloader (dolphins) but i cannot update to Windows mobile 6.1 Classic ver. 063.07
I need your HELP!!
I tried to use mtty and i can arrive to:
Image Download Finish
OEMFlashWrite(A0000000h,8C200000h,0236002Ah)
Download Fails !!!
OEMFlashWrite error(12)
Error : DownloadImage return error (code = 0xFFFFFFFF)
but then I cannot initialize normal update, it remains to dolphins with the blue bar fullfilled by precedent mtty...
the PocketLOOXN560FlashTool.exe can't find the device...
Can someone explain me the CORRECT method after mtty?
PLEASEE!!!
Click to expand...
Click to collapse
I think you have received a reply from Newplow on his guestbook....

Hi
I tried to upgrade to 128mb but after restart I see only climbing. I tried everything here but on dolphins afterr line is blue it is finished. that I am unpluging device. starting looxflastool for 560 and first is trying to connect by active sync and that when no connection made I see dolphins on left screen of flash tool window. than I am pluging again and after couple secs I see that: Error"The language in this Flash Image update (ENGLISH) differs from that on your device. I tried to change rom on every language but not working as well. PLEASE HELP!!
if that helps than i will add than on top when delfins i see on 560 is two lines. first is typed 2.14.G4 on second directly below is 2.15.
and when mtty 1.42 finishing flashing i see following:
Image Download Finish
OEMFlashWrite(A0000000h,8C200000h,0224002Ah)
Download Fails !!!
OEMFlashWrite error(12)
Error : DownloadImage return error (code = 0xFFFFFFFF)
I've done already procedure You've mentioned here with taking of the battery for at least 30 secs with hard reset afterwards but it is still climibing screen. Can U manage this as well???
THX

The most common error with the procedure is NOT making a proper or true hard reset, or back to factory settings reset. If you do it wrong, you will only achieve a soft reset, the same as you get if you just put the stylus in the reset hole in the base of the N560.
The correct procedure is to hold Power/Resume/Suspend button (on/off button) and the Calendar button simultaneously. Keep holding them and with the other hand press in the reset hole with the stylus. The screen should blank out. KEEP holding the other two buttons all this time, and release the stylus. KEEP holding those two buttons until the screen display returns, only then release them.
This should allow another burn.
I hope this is the problem. It has happened to me and others, so I think I am right. But if this fails, you may need another approach.

Dead SPV M5000 / Universal

Hi All
I posted this in another forum... but hope its better suited here.
My Father has an SPV M5000 (HTC Universal). He has unlocked the SIM lock from IMEI number some time ago.
Recently it started going screwy and so he did a soft reset and then it wont turn on at all.
He has let me play with it and if I try a hard reset it comes up with the screen saying "press 0 to restore...", but if you press 0 it says "clearing now" and then appears to switch off. If you press x it also appears to switch off.
You can enter bootloader mode and it displays SERIAL on the screen - when you plug it in to a PC the screen changes to USB. But when I try connecting using MTTY I get no USB port - although selecting COM5 seems to open a command prompt window - but to be honest I dont know where to go from here.
If I try a soft reset it seems to do nothing - although the orange charging light blinks once.
With it connected to a PC in bootloader mode I was able to reflash the ROM and it went through all three stages correctly and indicated it had been successful - but when you finish with a hard reset it appears to turn off.
Before I use it to wedge my living room door open, can anyone offer any advice? I have perused the forum, but cannot find anything which seems to match the fault I am getting.
I know its not the battery as I have the same model and the battery is new.
I suppose if nothing can be done... does anyone have any ideas what to do with it now?
Thanks in advance
SlipMat

Perhaps you can find something on the Wiki:
http://wiki.xda-developers.com/index.php?pagename=HTC_Universal
Hope it helps,