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Hi, recently my touch pro 2 doesn't want to boot. It happened when I was using my phone on the net and the phone just ran out of battery.
Then it turned off. Afterwards I hooked it up on the PC usb charger. So i was awaiting for the phone to charge but then it just decides to 'turn on' unexpectedly - it will show the boot screen and then the windows mobile - then it just blanks and turns off.
I HAVEN'T done any of the following: hard reset or go to booting.
Is there anyway you guys can help me on what step I should do! please! thanks
* P.S
I Have no NOT rommed my phone at all. Just the normal touch pro that came with the phone.
have you tried charging your batterie the normal way instead of true usb? Maybe that wil help.
If that doesn't work and if you are sure that the batterie has sufficiend power try to hard reset.
I have this exact same problem...I'll lay out how I've tried (and failed) to fix it for anyone who knows what they're doing to look at.
I have tried both hard resetting and soft resetting, when hard resetting it does not have enough time to complete before turning off again. Soft resetting just continues the process.
Trying the whole convoluted 'disable usb connections in activesync, then use a usb port sniffer' method also doesn't work, because the phone doesn't stay on long enough.
When plugged into both the computer and wall it has the orange charging light on, but other than turning on uptil the vodafone screen and vibrating a bit, pressing any button does nothing.
Thanks in advance even if no one can help - it'll help me kill time till I can be bothered to go all the way to the vodafone shop!
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
joker, if it started the hard reset process and then restarted before the hard reset was complete, you might need to either redo the hard reset process or go it into bootloader mode and re-flash your rom.
fone_fanatic said:
I've experienced this before and it is happening because the battery is too low to power on your device.
Plug it in to the wall charger and let it charge. It may turn on by itself and then shut down due too extremely low power but if you keep it plugged in via the mains Charger (wall charger) it will get enough power and you'll be back to normal.
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This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
Thank you so much guys - it works, and now I feel like a right idiot haha. Well thanks, I'll learn to charge it by mains from now on .
Star-Lite said:
This is the way to handle indeed.
Just let it charge from the mains for a while (15 minutes should be enough) before powering it on.
USB just does not provide enough power to charge your device, I have my TP2 on USB throughout the day, and the battery even slowly loses charge as my laptops USB port simply cannot provide enough juice...
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Depends, but certainly regardless USB provides less current than the supplied charger does.
I have multiple laptops, a few of my own at home, several here at work of various makes and models, and it depends.. One in particular seems to provide as much current over USB as the AC charger as the phone charges as fast as I'd expect it to there, others as you say barely charge the phone at all unless it's idle and off. Most of these laptops however do charge the phone, just slowly.
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
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There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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Sent via the XDA Tapatalk App
YafaKlan said:
I'm using my palm pre car charger (original). I was streaming Pandora n checking my Facebook and it charged till it was full (green light n all)
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Sent via the XDA Tapatalk App
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Mine charger works for my car, but my moms has a usb port built into the car and that's the one that wouldn't keep my phone alive.
mrono said:
So I got a flashing orange light on my EVO tonight when I plugged it in to charge, phone was dead, wouldn't turn on, dead battery. That's one reason you get a flashing orange light, a completely dead battery, just plug it in and let it sit for a bit and it will get a solid orange light. I advise waiting 20min or so then turning it on.
Side note, car chargers don't always have the power so you can use your phone while it's charging when the battery is really low, had it plugged it and was using it for an hour + and it still died
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Click to collapse
My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
If you happen to be near a Sprint store and the "let it charge for about 20 minutes until solid orange" didn't work, take your battery to them. They can boost it on their battery machine. I see a lot of customers just for this very reason.
Jus10o said:
There are car chargers you can get that will charge the same as your wall charger. Read it and see if it says 1000mA.. There are also adapters that plug into 2 usb ports at 500mA equaling 1000 when charging your phone. Most car usb port chargers have 2 slots or more so its possible. You can also use the adapter method on your computer to receive the full 1000mA charge.
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Click to collapse
I've had my EVO for just a few days and I got the abrupt shut down followed by flashing amber light also. The phone was charging off the usb of my laptop at the time. When i unplugged the phone the light turned off and the phone would not turn on. I thought I fried it because I did not know what flashing amber meant. What was strange about it was that not only did I not receive the usual "battery is nearing 15%, please plug in" notification but the phone powered off when I was reading an article about things to do to prolong battery life. Anyway, I proceeded to charge the phone from an outlet and now things seem to be fine.
I am having a similar problem with my HTC Incredible 2 on verizon. Last night it was charging just fine, and when I woke up this morning it was off and it won't turn on or do anything. I can plug it in and if I hold the battery it will flash the orange light a few times but it always stops. I've tried the fixes in this thread and nothing...what can I do?
It was still almost half way charged when I feel asleep last night so the battery wouldn't have run down. The only thing I'm worried about is if the charger did something to the battery but it seems unlikely as its a charger I've used often.
bryank909 said:
My EVO Shift completely discharged and when I plugged it in to recharge it, I got the same problem - amber light would flash 3 or 4 times then stop, it would not charge and not turn on. I removed the battery for 10min. With the battery removed I plugged in the USB cable into the computer and phone, pressed the power button, unplugged the USB, pressed the power button again, replaced the battery, plugged in the USB and the amber light went solid and appears to be charging now.
BTW, I'm posting this because the OP's solution of plugging "it in and let it sit for a bit" didn't work, it was plugged into the wall adapter all night and didn't charge. I could only get it to do so using the steps above. cheers.
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Thanks! That worked!
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
pronstaR said:
I tried bryank909's method and that worked for me too, thanks a lot !
EDIT : after a little time the LED switched off . So I retried the trick and it's not working anymore...
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When the amber light is blinking, it basically means charging, but there is not enough turn on voltage to power on the device. If you were previously charging it > remove the battery for 5 minutes > replace it > charge the device on a WALL outlet, NOT a usb charging, i.e. computer, tv, xbox, etc. You should be good to go after that.
Well, when I plug it on a wall outlet and always this switching amber LED...
The fact is that this charger is working well with my other phone (HTC Sensation)
I'll try another charger if I found it !
Hello
This happens on my HTC HD2 when it's on the car mount and used as a GPS, and when there's too much sun hitting the device!
I know I should put the device in the shade, but for that, I'd have to buy a new car mount system, annoying...
In my case of desire sv which suddenly died and was "amber blinking", I had to just push the battery a little bit for it to start working again. Until that point of physical battery adjustment, I tried many options for the "amber blink" to go away.
Thank God, the phone is alive. Apparently, as I understand, the amber blink is to indicate that the battery is not present - perhaps. :on't Know::
i have a p3300; no power lights when charger is connected; doesn't power on as well. battery is fully charged, battery and charger are both fine. but sometimes the p3300 powers on just fine; if i connect the ac charger then it also charges the battery. but it hangs in windows mobile 5 after some time (trackball and buttons and system does not respond anymore); after a soft reset no power/power lights or boot at all. then after some time and fiddling it might power on again and the cycle starts again.
i know it is a common problem; but is there a solution?
the backup battery (yes, there is one in it. the same as in the qtek 8310) gives me 0.20 volt. not sure how much it should be. but the backup battery in my qtek 8310 gives also 0.20 volt. not sure whether both are drained or that the voltage is normal.
will a drained backupbattery prevent it from booting up fine? or... hope to get it up running reliable again; great navigation phone with tomtom.
edited:
without the battery installed i get a red light flashing quickly if i put the 5volt charger on it; same if i connect an usb cable (connected to my computer);
if i have the battery installed; i do not get a red light flashing.
with the battery plugged in and the charger plugged in; i don't see any charging lights. but it does charges my battery; i started with 3.7 volt, and it is going up (now at 3.9 volt).
in both instances i cannot get it to power on/into bootloader mode.
i've got exactly the same issue
I was given this phone by my brother as its broken, i tend to get alot of his broken stuff anyway i stripped the phone down and found that the little battery inside had leaked so i did a little bit of hack wiring and bodged a 3.3 volt battery used in a PC to power the cmos chip well it seems to have sorted the problem apart from the fact there are two wires hanging out of the phone but i've also noticed this battery voltage has dropped to 2.6 v now and still dropping over the days i'm guessing i'm going to have to make it replaceable.
oh just for the record
my brother tried a replacement main battery on it originally and tried flashing it with a clean rom to try and fix it but it carried on hence passing it on to me
...
...to both of you...
buy a new battery..
leave it OFF while charging!!!
when the green led comes on (orange while charging... red flashing indicates battery is dead)
done.. turn it on..
batterys are cheep on ebay..
(if this dont work, pm me.. it could be something totaly differant but buying a new battery is the usual soloution for this common problem)
Hi all!
I just got my new Defy earlier today from amazon.co.uk and I've got a question regarding the phone, sorry if I've asked something that has already been answered (didn't find a answer through the search).
The defy just simply doesn't seem to charge, when I use a USB-cable from the computer nothing happens at all. So I try a USB-charger which is connected to the wall and then via a micro USB-cable to the handset. This makes the phone go into a "charging-mode" showing a big battery with a flash on it. The percentage of battery quickly rises from 0% to 60% (in about 30 sec) and then stays there. Now I've tried to charge it for ~3h but if I then start the phone and enter the pin-code and then chose my prefered language for doing the initial setup it shuts down.
The phone then starts to load and does the same procedure of jumping from 0% of battery to 60%. The green "liquid" in the battery during "charging mode" is moving which in my mind should indicate that the phone is charging, but it doesn't seem to work.
If I unplug the charger the phone dies instantly.
When I plug the charger in the phone a small white led flashes quickly and then it's black again.
Should I just let it charge for like 10+ hours and hope for the best? Or are there any other possible solutions out there?
Just to clarify, I haven't rooted it or whatever, I haven't managed to get it to start even once.
/crushez
I think you have used accessories other than Motorola. Usually this happened to me when I used apple charger converter with a motorola cable.
If that is not true, its better to return the product since amazon has a 100% cash back replacement warranty. They can also send you a brand new phone later.
Ye, the charger I am using is a Sony Ericsson micro USB charger with the motorola cable. I'm situated in sweden, so the contact (english) from motorola doesn't work here.
Could it really be that since the usb-chargers shouldn't really vary that much? I checked it and the output from the chargers (the one to the wall) are the same apart from the sony ericsson's has 0.1 less V (DC).
I guess I could try and hit the stores tomorrow and buy a socket adaptor so I could use the charger motorola intended for usage in england.
As a last alternative plug your cable to a pc and leave it for 1hr. If it charges, then phone will power up on its own. Use cable that came in box with phone.
Sent from my MB525 using XDA App
major letdown this morning.
I had the phone be charged over the night and it all looked neat this morning with the battery indicator saying a 100%. THough when I unplug the phone from the charger it shuts down and wont start again. It starts charging from 0% again if I reconnect the charger.
Now I've got two possible explanations.
Either I've received a faulty battery or I'm just plained stupid and have missed something when puting the phone together, theres some kind of plastic protection on the battery which I'm supposed to remove before inserting it?
If the latter I'll go hide somewhere, cause I can't see any atm.
You can charge the phone on USB through the computer only after you've installed the driver package from Motorola on your computer. I noticed that too.
I bought a T-mobile phone on eBay, unlocked it, and just downloaded the software package from Motorola's US website. If you can't find it, let me know and I'll dig up the link!
I've installed the motorola media link and the drivers from
http : //www .motorola. com/Support/US-EN/Support-Homepage/Software_and_Drivers/USB-and-PC-Charging-Drivers
But the phone just wont react when trying to charge it, other then a small light flash up in the left corner.
I've emailed both amazon and motorola support, awaiting further instructions from them on how to proceed before I try anything else. Of course this happens on a weekend when the support is out partying -.-
Thanks for all the help btw.
I guess I'm looking forward to a month (atleast) of sending phones back and forth.
I know this is all basic stuff you've probably already tried:
1) The correct wall charger (not sure if this is an enhanced micro usb, but some manufacturers wire them differently).
2) Pull the battery and let the phone sit a bit.
3) Using the correct usb cable to computer, experiment with different usb ports on the computer (this alone saved my wife the trouble of taking her phone back). Make sure you're plugged directly, not through a hub.
4) Does the phone actually run normally while on power (plugged in)? Not sure, but can you do a factory reset on this phone with it plugged in?
5) Have you tried charging on airplane mode?
Same happened to me.
I charge the phone about 20 hours, both by wall charger and USB, and couldn't charge it up to 100% only 70%. (motorola charger)
Nothing helped, so I returned the phone to the seller, and they gave me a new one - it's charging perfectly.
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
When I had my sensation I had this every now and then. I had to remove the battery to get it to work.. Nice to know that there appears to be something I can do to sort this out if I get this now
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
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It was mentioned that the flashing red (or orange?) meant that the temp was too high.
Just let it cool down, and it will come back.
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
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Click to collapse
Same situation when I had my sensation
Sent from my HTC One X using xda premium
BLAST3RR said:
It definitely wasn't hot. Also, it wasn't flashing orange. Just slowly red.
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Click to collapse
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
bagofcrap24 said:
Your quite right. Overheating on charge flashes red then green. Never seen a flashing red so can't comment
Sent from my HTC One X using XDA
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Click to collapse
Ah, I have had that once while playing games and having my HOX on charge
Sent from my HTC One X using xda premium
Someone has also posted
flashing orange - low battery
flashing red - very low battery
It could well be the battery level is considered too low to operate. So to protect the circuit and the battery, the device is not allowed to turn on until it is sufficiently charged.
This is currently (no pun intended) happening to my one x, left it plugged into my pc via the htc usb and got flashing red light after a couple of minutes, after a couple of minutes more it stopped flashing and became a solid red light (a sign it is charging from v low battery from m experience) pressed the power button and voilà its come back on. I can't believe htc would let the device get to such a critical state of battery before powering down, can anyone enlighten me as to why it would do this?
(thinking about it i was showcasing the handset to my apple touting buddy and had 3 pretty heavy apps running, it was a couple of hours after i noticed it had killed itself so i'm guessing they were still draining away the power from the background??)
I'm having the same problem. My phone was off when i got home and it wouldn't turn on (I assume the battery was dead). When I put it on the wall charger the red the red light didn't turn on and my phone wouldn't boot. I tried several chargers and cables and also tried to connect it to my pc. After leaving the phone for a few hours (unplugged) i tried to connect it to my pc again and i got the blinking red light. A few minutes later I decided to plug it into the wall and the red light turned on and now it is working normally.
anyone got an idea why it didn't charge at first?
agree chaging cable fixed my flashing red light problem
Poor quality charging/data cable
A poor quality charging/data cable will also impact the ability to charge the HOX in your car. I have two cars, in one I was using an old Blackberry cable and Griffin charge adapter (1amp output) to charge the phone whilst using Car Dock and navigation software. After trial and error I got the screen brightness correct and the phone charged satisfactorily. I say satisfactorily because I still think any electronic device which is connected to an external power supply of sufficient electrical current should operate and charge at full spec. In my other car (1996 Land Rover Discovery) I was using a cheap ebay charging/data cable. Using the same apps and screen brightness the HOX would lose all charge over about a two hour period. With the same Blackberry cable used in my other car, no problem. Hence the cheap ebay cables are now in the bin.
BLAST3RR said:
Today I had my One X happily connected to my pc, just transferring some files over by USB. Then when I wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once I disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what I tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now I did get some new micro usb cables from eBay. Very cheap ones. Now I think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once I wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original HTC cable again, it still showed the red flashing light. Exact same behavior. Until I (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through PC.
If you find yourself in the same situation with bad USB leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. Or your ass, if you rooted it before it stopped charging.
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Many thanks to you good sir!!!
NorthS said:
Hence the cheap ebay cables are now in the bin.
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Click to collapse
The HTC-cable isn't that good too. I use a Nokia-charger to charge my HOX. Charging is much quicker. Maybe the HTC--charger (and cable) was crappy but i never touch them, i use the Nokia charger and dito USB cable.
Thank you!
blast3rr said:
today i had my one x happily connected to my pc, just transferring some files over by usb. Then when i wanted to disconnect it, it showed a lot of 'not getting enough current to charge and operate at the same time' messages. Dismissed them all, though it was time to put it on the wall charger, seen it's critical battery status.
Once i disconnected the phone, it immediately powered off and would not come back to life again. It was, however, greeting me with a flashing red light while on the wall charger. No matter what i tried (bootloader, long hold power button, charge it for some time), it remained completely dead.
Now i did get some new micro usb cables from ebay. Very cheap ones. Now i think these are the culprit. Apparently, while in file transfer mode, these cables were unable to provide sufficient current, causing the phone to drain the battery completely. Once i wanted to charge it, it couldn't boot to charger mode due to the battery being completely empty.
Hooking up with the original htc cable again, it still showed the red flashing light. Exact same behavior. Until i (for the heck of it) tried to bash the power button quickly. It suddenly came back to life again and started charging again through pc.
If you find yourself in the same situation with bad usb leads (something to do with resistance of the cable?) or a red blinking light, try tapping the power button quickly instead of trying to boot into recovery mode. It might save you a postal return and a week or 3. or your ass, if you rooted it before it stopped charging.
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Click to collapse
thank you! Thank you! That cheap usb was totally the problem!
Small update.
This problem just happened to me. 1 cord gave me flashing red while plugged into the wall and pc. I switched to my other cable and its charging and functioning normally. Cord was the problem.
I had a similar issue with my one x.
It discharged completely, then when I went to charge it I just got the red blinking light for ages. I left it charging overnight thinking the battery was so low it needed a while to charge enough to be able to switch on.
But in the morning it was still flashing and the phone was very hot, so I thought the battery was blown.
So I came on here and saw a suggestion about holding the power button and the volume down button. It went to the boot menu and said there was not enough power for a factory reset or something, so I selected recovery. I then got a warning icon and the phone switched off again, but this time with a solid red light. A
After a while I was able to turn it back on again.
Hope this helps.
Wellllll
I have the HTC One VX. I know this isn't in the same topic, but since I found the thing that helped/worked here, I thought I should share my experience. So I bought my new phone on Sunday, so it is roughly 5 days old...not even a full week. I charged the phone before I went to bed to roughly 80%. I made sure all apps and what not were turned off and pressed the lock button. I woke up in the morning and checked my phone to see what time it was. Had 78% battery left. I left it on my dresser for roughly 2 hours and when I got back from class, I grabbed my phone to check if I had any messages.
The phone didn't turn on and I didn't even get the flashing orange/red light. So I tried charging it and nothing. I changed wires and nothing. I frantically searched the internet and stumbled upon this forum/thread. I tapped the power button at least 15 times consecutively and the phone barely flashed orange. I tried to plug it in again and rapidly pressed the power button 10 more times and the screen finally turned on. It started charging and I checked the battery life. Somehow, in 2 hours my phone drained itself of 78% battery life when it was on the lock screen (its also set to lock after 15 seconds of inactivity) to the point where it couldn't even turn on.
The phone/battery was not even warm/hot or w/e. It had not touched any water. No idea what caused the immense power drain, but glad it is working. Thank you so much for this help
woops, wrong thread
It happens to me allso in this morning, in my opinion is like this: The phone is turning off when basicly you have a little bit batt (lets say something around 5% max) and its turning off to protect data and is showing to you batt empty. Then it cames a user with a charger connected to a power supply (house charger,car charger or directly to pc's usb). You must use a good usb to micro-usb charger (the original ones are't good usb cables) try to use a Nokia usb to micro-usb cable, This was the first problem most usualy. The second one is to pay a HUGE attention to UC, don't uc'it so much because then the charger board will not charge your batt so well. Keep yours HOX safe and anjoy it. Have a nice day boys and girls.